Events Officer Jobs
JOB PURPOSE
The Administrative Assistant role provides a range of proactive administrative support to the Director of Fundraising of UK for UNHCR, as well as to the wider fundraising team. This role is therefore a key support in growing funding for refugees and displaced communities.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBLITIES
- Proactively manages the Fundraising Director’s calendar: scheduling and rearranging internal and external meetings and liaising with key internal and external stakeholders.
- Helps schedule meetings for the various fundraising teams.
- Books meeting rooms for internal and external meetings, ensuring any required technology is set up.
- Ensures briefings for Director of Fundraising are received in advance of meetings.
- Registers in-person external guests to the office and ensures they are welcomed.
- Books travel arrangements for the Director of Fundraising and heads of fundraising.
- Minutes meetings, including documenting and sending out summary of decisions made and next steps from internal meetings.
- Updates partner information in our database (Salesforce).
- Maintains files and records on SharePoint.
- Manages invites and guestlists for donor events.
- Leads on organising logistics for twice annual fundraising all staff strategy away days.
- Coordinates with colleagues to secure content and information for donor materials (newsletters, proposals, reports).
- Helps create template documents for donors (for example, thank you emails/letters).
- Collates documentation for purchase orders and invoices.
- Builds and manages positive relationships with internal and external stakeholders.
- Identifies any administrative processes that could be simplified or made more efficient.
- Appropriately manages any confidential information.
- Supports other directors and fundraising colleagues on administrative activities.
- Performs other appropriate tasks or duties as required.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Previous experience in an administrative role.
- Previous experience with diary management.
Essential Skills/Knowledge
- Proficient in the use of Microsoft Office platforms: including Outlook, PowerPoint, Excel and Word.
- Excellent written and verbal communication skills.
- Excellent accuracy and attention to detail.
- Good organisational skills, including the ability to manage priorities.
- Strong interpersonal and collaboration skills.
Desirable Skills/Experience
- Understanding of a fundraising department.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Thursday 12th December 2024
Interviews: Week commencing 16th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Global Programmes Assistant reports directly to the Global Programmes Manager and will primarily be responsible for providing support functions to the International Programmes team. The role requires excellent organisational, teamwork and numeracy skills, to work with key stakeholders to ensure an effective, efficient and quality delivery of development and emergency response programmes. The Global Programmes Assistant also supports the administrative work of the department, including the preparation and tracking of project payments, and maintaining partner due diligence records.
About the Role:
- Provide programme and administrative assistance to Country Programmes and Programmes Partnerships teams as required including support with the development and production of project proposals.
- Responsible for updating and maintaining the Project Tracker and SharePoint site.
- Maintain soft (and if required hard copies of) programme files, provide filing assistance to the team and support archiving.
- Ensure the timely submission of quarterly and completion reports, and support the review of seasonal and small-medium project reports as delegated by Country Programmes and Programmes Partnerships teams
- Maintain and review the report supporting documents including field reports, financial evidence, centrally agreed documents, media and case studies.
- Support the development of IPD wide administrative systems.
About You:
To be successful in this role, you will need:
- Previous experience of working within a Programme Support/administrative role.
- Experience of working with budgets and/or processing payments.
- Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
- High degree of organisational and time management skills.
- Proficiency in Microsoft Office applications and the ability to learn and utilise any software adopted by Muslim Aid.
- Ability to work under pressure, be proactive and work on own initiative.
Why you should apply:
Join Muslim Aid as a Global Programmes Assistant and support impactful humanitarian and development projects worldwide. Working closely with the Global Programmes Manager, you will ensure effective project delivery, quality standards, and create engaging content from our successes for stakeholders. If you’re organised, detail-oriented, and passionate about programme support, apply now to help drive global change!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Salary Range: £24,700 per annum
Start Date: As soon as possible
Duration of Contract: Permanent
Location: Fauna & Flora, Cambridge.
Current policy offers partial remote working with the UK
Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.
We are seeking a highly organised and methodical individual to provide administrative support to the CEO Department. Key responsibilities include:
· providing financial administrative support (including processing expense claims, raising purchase orders, processing invoices)
· facilitating the day to day running of the CEO office, including acting as the first point of contact for visitors to the CEO including VIPs
· providing logistical support to key governance meetings and events
· providing general administrative support within the CEO office and to the wider Senior Leadership Team (SLT) as required
· maintaining electronic correspondence files
· drafting meeting briefings for the CEO and other senior staff
You will have broad administrative experience, with strong numeracy skills, excellent organisational and prioritisation skills and a methodical, rigorous approach to work. A meticulous attention to detail is essential.
You will represent Fauna & Flora professionally at all times and have a proactive and positive approach to work. Your excellent communication and interpersonal skills will enable you to develop positive, productive working relationships. The ability to apply sound judgement and discretion in all areas of work, maintaining utmost confidentiality is essential.
Working closely with the Senior Executive Assistant to the CEO and the Executive Assistant to the Senior Leadership Team, you will be a strong team player and enjoy working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount.
In return, we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
The closing date for applications is Sunday, 1 December 2024. Interviews are likely to take place between 12 – 16 December 2024.
The client requests no contact from agencies or media sales.
This role is responsible for setting and delivering the fundraising strategy and meeting fundraising
targets for Lakeland Arts. Leading a team and working closely with the Chief Executive Officer and
Senior Team, this position suits a fundraising professional with a track record of securing high level
income, strong and inclusive leadership skills and the ability to develop successful relationships.
Areas of responsibility include leading capital projects, corporate and major donor income
generation and providing leadership and direction for the Membership and individual giving
schemes led by the Development Officer. Working with the Development Office and a Development
Assistant you will build, grow and nurture relationships with supporters and external stakeholders to
raise funds to support our programme of exhibitions, participation activities and conservation
projects.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising and Marketing
About us:
Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and at end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.
We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.
Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our Fundraising team plays a huge part in raising these vital funds.
Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.
Role: Head of Fundraising and Marketing
Location: Head Office – Dalston, Cumbria.
Salary: £35,000 per annum
Hours: 37.5 Hours per week
Closing Date: 2300 Sunday 08 December 2024
Type: Permanent
The Role of Head of Fundraising and Marketing:
Responsible for the leadership and success of fundraising and marketing for Hospice at Home Carlisle and North Lakeland, our Head of Fundraising and Marketing is a pivotal role, key to leading and inspiring the Fundraising and Marketing team in sustaining, developing and growing our income and income opportunities.
Utilising your exceptional leadership, events and project management skills, you will guide, support and motivate the team; implementing and managing an engaging and exciting fundraising and marketing strategy that maximises income from events, appeals, grants, corporates, legacies and any other income opportunities that align with organisational goals and vision.
You thrive on challenge and seek opportunities for continuous improvement, to network, to raise the profile of the organisation and have a positive attitude to change with a focus on creating an encouraging, collaborative environment where new ideas thrive.
Are you a highly organised, proactive, motivational, inspiring leader and influencer with skills based in fundraising, marketing, events and project management?
Are you positive and enthusiastic about championing our organisational vision to create a future in which everyone within our community who is facing life limiting illness, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?
Yes? Then this could be the role for you!
Essential Criteria:
· Experience of leading and people management, interacting with people from diverse backgrounds with exceptional communication and networking skills
· Experience of event and project management in fundraising/marketing in the voluntary/charity sector
· Educated, as a minimum, to A Level standard or equivalent in relevant subjects
· Experience of managing budgets and regular reporting
· Current knowledge of Health & Safety regulations
· Excellent IT skills covering Microsoft packages, website and CRM software
· Self-motivated with the ability to delegate and negotiate
· Excellent working knowledge of the charity sector with a good knowledge of Institute of Fundraising guidelines
· Flexible and resilient to support events outside of usual office hours.
· Full clean UK driving licence and own transport
Desirable Criteria:
· Leadership qualification (ILM, CMI, CIPD or similar)
· Member of the Institute of Fundraising with a certificate in fundraising management or willing to achieve accreditation
· Project management qualification – Prince II, Agile, PMP / other
· Knowledge of healthcare and / or end of life care and the Hospice movement
· Knowledge of the geographical area covered by the service
· Experience of culture change / change management
· Experience of HR / People processes
· Experience of public speaking
Our offer to you:
· Salary £35,000 per annum
· Contributory pension scheme
· 25 days annual leave plus Bank Holidays
· Annual leave purchase scheme
· Free onsite parking at Head Office
· EAP - Employee assistance programme
· Development opportunities
· Local gym discounts
· Volunteer ‘Give a Day’
· Mileage allowance
· Cycle to work scheme
· Flexible working
· Staff complementary therapy days
· Onsite (head office) employee counselling
· Wellbeing focus including dedicated wellbeing room
· REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter
How to apply:
We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.
To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 08 December 2024.
All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.
The client requests no contact from agencies or media sales.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
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The Funding Management team is looking for a Funding Manager, in Belfast.
This role is responsible for all aspects of funding management across a portfolio of restricted funds, ensuring that we are meeting all the Funders and The Trusts requirements. Working effectively across teams to maximise income, increase performance and ensure compliance, to allow The Trust to maximise its support to young people.
You will use your contract/funding management skills to ensure that we are able to maximise income, increase performance and ensure compliance. By working across teams and drawing on your time management, leadership, communication, governance, audit and problem solving skills you will ensure that expenditure claims and reports are compiled accurately and in a timely fashion, and that we comply with all reporting and evidencing requirements for output monitoring.
You will to ensure that The Trust has accurate monthly accounts by preparing drawdown, accrual and deferral figures for the monthly finance return and regularly reviewing the Debtors Report to ensure sufficient cash flow and will manage all funder and internal audits and ensure recommendations are acted upon, sharing best practice across the team.
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting two Mentoring Project Officers to support the Project Manager in delivering our high-quality 1-year Mentoring Programme that supports young carers aged 14-16 to achieve goals tailored to their needs. Each cohort will be delivered through a combination of 1:1 mentoring and monthly groups with a maximum of 8 mentees and 2 mentors. The programme aims to help the mentees improve their educational attainment, identify routes into further and/or higher education and apprenticeships, increase independence skills, build confidence, access appropriate services, reduce isolation and build resilience.
We are looking for an individual who is passionate about supporting young carers to reach their full potential. We do not expect you to have direct experience of mentoring nor working with young carers but we do expect you to have empathy, good listening skills and a strong knowledge of the needs and common challenges of young people aged 14-16 with a desire to make a real difference in their lives.
You will be responsible for building and maintaining strong partnerships with community organisations and to generate and maintain steady referrals to the programme. You will be required to assess young carers’ needs and in conjunction with the other Mentoring Project Officer, deliver one-to-one and group support to the mentees, carefully monitoring their progress. Further to this, you will be responsible for responding to safeguarding concerns and maintaining strong professional boundaries.
We welcome and encourage applications from people of all backgrounds, particularly those with a lived experience of having caring responsibilities. If you think you have the skills and experience to be one of our new Mentoring Projects Officers, we would love to hear from you.
The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.
Main duties and responsibilities
Partnerships and Referrals
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To work with schools, local carer services and community organisations to create and develop referral and access pathways into and out of the mentoring programme and to promote the programme as widely as possible.
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To ensure partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis
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Provided consent is gained, to report back to the referral organisations to highlight progress that is achieved through the mentoring programme as well as any challenges.
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To set up and deliver regular school outreach sessions to generate referrals
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To represent YCDT an any relevant external networking meetings
Young Carer Assessments and Support
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To carry out thorough assessments of young carers referred to YCDT to understand their support needs in order to provide appropriate mentoring.
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To explain the Mentoring Programme to young carers who may have never heard of the term ‘mentoring’ before.
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To build relationships of trust with the young carers so that they can inform you of any problems arising within the mentoring sessions and so that you can effectively track their progress.
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To provide between 4-6 one-to-one mentoring sessions for each mentee.
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To deliver 6 x monthly group work sessions for each mentee with an anticipated total of 16 cohorts per annum.
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At the end of each group work cohort to jointly deliver a celebration activity.
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To transport young carers to and from each group work session and celebration event.
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To keep in contact with your mentees throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.
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With each mentee, to write a support plan upon completing the programme to identify continued community support.
Monitoring and Evaluation
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To ensure our Lamplight CRM is up to date and has accurate information, including updating case notes and safeguarding concerns in a timely manner.
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To ensure you and the other mentor complete session reports after each mentoring session and complete an Outcomes Star at the initial assessment, midway through the mentoring and upon completion.
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To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.
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To attend regular supervisory sessions with the Service Manager and produce verbal/written reports on the programme as appropriate.
Other Duties
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In conjunction with the Service Manager, support the delivery of an annual Young Adult Carer Aspirations Conference.
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To jointly design and develop the group work sessions and adapt to feedback as needed.
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To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.
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To act at all times in compliance with all policies and procedures of YCDT and ensure systems are managed in line with GDPR.
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To undertake training relevant to the job in order to keep up to date with issues relevant to providing good service for young carers and our partners.
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To undertake any other appropriate duties relevant to the post.
Further Information
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You must have the right to work in the UK to apply for this job
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You will need to hold a full, clean driving licence and have use of a car
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You must adhere to YCDT’s Equal Opportunities at all times
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Your employment at YCDT is subject to two satisfactory references and an enhanced DBS check
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There is a 3-month probation period for this role
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In your supporting statement, please demonstrate how you meet the person specification of this post and explain why you would like to work for YCDT
Person Specification
Skills and Experience - Essential / Desirable (E or D)
Working with young people
Experience of supporting young people’s education and personal development (E)
Experience of mentoring and/or working in the education system (D)
Communication skills, training and outreach
Strong communication skills including listening skills and empathy (E)
Excellent IT skills, the ability to use spreadsheets, databases and emails effectively (E)
Full driving licence and own transport and willing to travel across the region (E)
Confident speaking to professionals and ability to promote service (E)
Experience delivering group work sessions (D)
Programme Management
Excellent programme management, planning and coordination experience (D)
Experience of monitoring and evaluating programmes effectively (D)
Highly competent in prioritising workloads, with strong organisational skills (E)
Knowledge
Good knowledge of the education system and accessing educational opportunities (D)
Knowledge and understanding of the issues faced by young carers (D)
Knowledge of support organisations and potential referral partners (D)
Good knowledge of safeguarding practices (E)
Personal attributes
Ability to work within a team as well as independently (E)
Committed to YCDT’s mission, vision and values (E)
Sound judgement, able to overcome challenges in a calm and professional manner (E)
Highly motivated with energy and determination to achieve great results (E)
Trustworthy, non-judgmental, caring, proactive, self-motivated and hardworking (E)
Please send your CV with supporting statement addressing the person specification together with the completed additional information section (copy and paste to bottom of CV)
Inspiring and empowering Young Carers to fulfil their potential
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Support Service Assistant
Contract: Permanent
Base:
Post holder will be expected to travel locally and to any Being There office as required.
Salary:
£12.00 per hour + car allowance + mileage allowance
Hours:
Minimum 6 hours a week up to 21 hrs when covering
Key Responsibilities
To manage the day to day running of our branches volunteer service, offering emotional and practical support to those with cancer and other life-limiting illnesses, along with those closest to them, such as family, friends and carers when our branch managers are on annual leave or ill.
Main Duties
- To provide cover at any of the 5 Being There branches
- To take client referrals and liaise with relevant health, social service and voluntary services staff
- To attend and assist at social groups, excursions and support meetings at any branch as required
- To arrange client transport for medical appointments
- To attend client support group
- To ensure ongoing support for clients
- To record accurate details of each contact with clients always maintaining confidentiality
- To deal with mail, correspondence and office paperwork as agreed with branch managers
- To answer telephones and take messages as necessary
- To collate orders for stationery for all branches
- To drive clients to and from medical appointments and social events when no volunteer is available
- To assist with print distributions, local promotions, presentations and publicity as required
- To answer telephones and take messages as necessary
Accountable to: Chief Executive Officer
Person Specification
We only consider inviting to interview people who show that they possess the required experience, skills and personal attributes, as outlined in the table below. When completing your application, please use examples from your professional and personal life to illustrate how you fulfil all the criteria to be assessed at application stage.
Being There is committed to fighting racism and other forms of oppression. We want to be a great employer for all our staff regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. We want to ensure that Manchester becomes a place of greater equity and inclusion. One thing we do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Manchester, and particularly those communities we know face late diagnosis of life limiting conditions. We particularly encourage applications from those communities and from anyone with experience of living with life limiting conditions, either themselves or a family member.
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Relevant work experience in a similar role, preferably in the community or voluntary sector
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Organise recruitment of volunteers in liaison with volunteer recruitment co-ordinator
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Attend social groups when covering
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Drive clients to appointments when no volunteers are available
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Answer the telephone and take messages
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Deal with mail, correspondence and office paperwork as agreed with branch managers
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Ability to communicate effectively with a wide range of people through a variety of different methods.
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Excellent numeracy, literacy and report writing skills with the ability to maintain accurate records.
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Skilled in building and maintain relationships with a wide range of stakeholders.
How to Apply
If you would like to discuss the job before applying, contact Vikkey Chaffe, CEO,
Applications must be submitted using our application form, CV’s will not be accepted.
Deadline is 12 noon on 13th December 2024
Late applications won’t be accepted. Those who don’t adequately demonstrate how they fulfil the criteria required at application stage, will not be considered for shortlisting.
Interviews for this post will be held in January 2024. Successful candidates will be contacted, no later, that the 17th December 2024. Interviews will be held in person, venue to be confirmed but will be in Manchester.
If you have not heard from us by two weeks after the deadline, please assume that you have not been shortlisted on this occasion. The organisation regrets that it cannot provide feedback to unsuccessful applicants at the shortlisting stage.
Being There provides emotional support and practical help to people living with cancer and other life-limiting illness, carers and families
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.
The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.
This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.
Supporter Engagement
- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.
Community fundraising
- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.
Management
- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.
It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.
Knowledge, Training & Qualifications:
- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).
Experience
- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance
Skills and Attributes
- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).
For the Full Details and Attributes, please download the full job pack attached to this role.
REF-218 176
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we're looking for
We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.
You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.
Main role & responsibilities
In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.
You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.
Please submit your CV and a covering letter (maximum of two sides) via Charity Jobs by 12:00pm on Friday 6th December 2024.
Your covering letter should include:
• Your motivations for applying to Ygam.
• How you meet the Person Specification.
• How this role fits into your wider career plans.
• Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification
The client requests no contact from agencies or media sales.
This is a great opportunity to be involved from the very beginning in the delivery of a new programme - Barrow Buddies!
The service will provide opportunities to gain confidence and improve orientation and mobility for people who are vision impaired and living in Barrow-in-Furness. In addition there will be a weekly walking group. All of ths will help adults with vision impairments to feel more confident making short and purposeful journeys independently and improve health and fitness through the walking group. Volunteers will provide much of the one-to-one support to service users with the guidance of this post-holder.
This post-holder will be supported by an expert team of Volunteer Officer, Engagement Officer and a Service Manager with a proven track record in outdoor activities.
We are looking for a high energy, highly organised, person-centred individual with an optimistic attidue and an ability to flex to changing needs. A walk leader qualification or previous experience in the vision impairment sector would be beneficial but not essential. Full training will be provided.
It's a unique and really exciting role for the right candidate!
Due to the nature of the role, it will be based mainly in our office in Barrow-in-Furness, with one day a week available to work from home, subject to business need.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are partnering with Tearfund on this new role, which will co-lead the Church and Supporter Engagement team. This role, the Head of Church and Supporter Engagement (Churches), will focus on developing relationships with churches to maximise income and engagement.
Tearfund is a Christian organisation who work with local churches and organisations in over 50 countries to tackle the complex challenges of poverty and support the lives of those in greatest economic need, through sustainable development, and by responding to disasters and challenging injustice. Their vision is to see people freed from poverty, living transformed lives and reaching their God-given potential.
You will be responsible for growing the number of churches giving and engaging with Tearfund, growing the number of individuals engaged through churches and events, retaining and building loyalty among existing supporting churches, and growing income and engagement with new church networks.
Your responsibilities include achieving challenging annual fundraising targets, both cash income and regular giving, aligned with the UK fundraising strategy. You will work to ensure that all fundraising activity is aligned with Tearfund’s wider vision, mission, and brand identity. As part of this, you will manage agency partners for fundraising campaigns and will be responsible for a large, complex budget. You will lead a team of approximately 25 people across the UK
Your leadership will be vital in shaping a team culture of growth, ambition, and spiritual leadership. You’re someone who sees fundraising as more than just a numbers game - you see it as a ministry, building a network of supporters who share a heart for Tearfund’s mission.
For more information, please contact Adam Stacey, Managing Director, Charisma Charity Recruitment.
Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the postholder is a practicing evangelical Christian and in agreement with the Tearfund statement of faith.
Closing date: 6 January 2025
Interviews with Charisma: Must be completed by 13 January 2025
First-stage interviews with Tearfund: w/c 20 January (online)
Final-stage interviews with Tearfund: 3 February (in-person)
The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to succeed in. We deliver a suite of programmes which offer young people the opportunity to explore university, apprenticeships and a range of the UK’s leading professions, and the work of our programmes team Intern is essential to this mission.
The Sutton Trust are currently recruiting for two Interns within the programmes team. One will focus on supporting our Employability programmes including our Pathways to the professions programmes and our Alumni Careers Plus programmes which includes two new strands of the programme in Tech and Consulting launching in 2025. The other will work across the programmes team on our University Access programmes (eg Sutton Trust Summer Schools and Sutton Trust Online ) and Alumni programmes and activities
The Programmes Interns will play an integral part in the team to help deliver on these initiatives and the long-term aims of the organisation. The roles are varied and will support student communication and delivery across our school age (16-18) programmes and university (post 18) activities for alumni. This is an extremely exciting time to be at the Trust and the roles will require individuals to be creative, flexible and to adapt to a fast-paced environment.
Main duties
- Manage student logistics including booking travel, reimbursements and accommodation across a range of programmes.
- Responding to multiple student-facing email inboxes to ensure timely and effective communication with beneficiaries.
- Being the first point of contact on the Sutton Trust main phone line, answering questions from a range of stakeholders
- Being a main point of contact for students around activity attendance, eg following up with students who haven’t attended
- Assisting with planning and delivery of a range of in person events eg, residential conferences for students on Pathways programmes, employability events for Sutton Trust alumni and online webinars
- Updating content on Sutton Trusts website, digital student platforms (Sutton Trust Online and Sutton Trust Alumni) and materials needed for programme delivery
- Updating appropriate databases, for example on student information or university details to ensure this is accurate
- Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery
- Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data, including pulling together data and creating visuals for reports
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Has enthusiasm for and experience of working with young people from diverse backgrounds
- Has an interest or understand of the education or not for profit sectors (knowledge of the UK higher education system is helpful, but not essential)
- Can prioritise their workload when working to multiple deadlines in a fast-paced environment
- Has a high degree of initiative and the ability to take responsibility for small projects with support
- Excellent verbal and written communication and strong analytical skills
- Personable, flexible and able to fit in to a small team
We are also looking for an individual who:
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- Has excellent attention to detail;
- Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full time, Fixed term until August 29th 2025
- Salary: London Living Wage (currently £13.85 an hour)
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
Interviews
Applications should reach us by 9am, Monday 2nd December, with interviews held at our London offices on Tuesday, 10th December and Wednesday 11th December.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Connection at St. Martins is based in the heart of London, in the most concentrated area of rough sleeping in the UK. We have an ambitious strategy to tackle rough sleeping in central London with those people who are most persistently on the streets. Building relationships of trust with clients is at the heart of our work. To achieve this in practice, we have a fully trauma informed approach across the whole charity with psychologists embedded in our service delivery teams.
Alongside running our busy day centre at Adelaide Street by Trafalgar Square, we are developing our access to accommodation. This includes a project to extend our scheme in Clapham with a new building during 2025. The extension will provide 3 additional studio flats and activity spaces. This is the first in a longer term goal to introduce more accommodation into our service portfolio so that we can house an additional 300 of our Adelaide Street clients by 2028. We are also keen to develop our links into health, through partnerships with the NHS and other treatment services. Finally, we would like to further improve our offer for women and for people with No Recourse to Public Funds.
The Director of Services is a vital role for us and this is an incredibly exciting opportunity for someone who shares our passion for addressing rough sleeping. The successful candidate will be ambitious and tenacious in developing high quality services and growing our support. They must be able to build really strong relationships with clients, colleagues and stakeholders alongside bringing extensive experience from homelessness, mental health, addiction or the criminal justice sector.
Our Director of Services will:
- Ensure excellent service delivery which reflects our Theory of Change;
- Deliver the charity’s Service Quality and Development strategy;
- Take forward our emerging accommodation models and our links into health services;
- Provide financial management and secure resources for service delivery;
- Work with the Board and the Service Quality and Development Sub Committee, sharing progress against objectives and reporting results;
- Provide leadership with the staff team, particularly in services, promoting our cultural traits and behaviours in everything we do.
Full job description can be found on our website
Salary: £64,709
Closing Date: Thursday 5th December
Interview Date: Wednesday 11th December & Thursday 12th December. Second interview w/c 16th December
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
We are delighted to introduce this job opportunity at the Culture Trust Luton for a 0.5 Project Manager. Through a successful funding application to The National Lottery Heritage Fund, we have been awarded £177,513 funding to deliver a Resilience project called ‘Reconnect’. This multi-faceted project explores the Trust’s customer services, sites and operations. There is also funding to deliver events and consultations as well as creative activities to promote engagement and volunteering. The Project also has a budget for making operational improvements that have been identified through the project.
We seek an experienced Project Manager to draw together the delivery of this project, coordinate specialist consultants, creatives and community groups and work with the Culture Trust Team on exploring and embedding change.We are a progressive, Luton-based, arts and cultural charity with a mission to connect communities through culture and creativity. We welcome 250,000 people across the year to our stunning heritage sites; the Hat Factory Arts Centre, Hat District creative workspaces, Wardown House Museum and Gallery, and Stockwood Discovery Centre. The Reconnect Project will work across all our functions, but there will be a particular focus on Stockwood Discovery Centre for community activities and volunteering.