Engagement Officer Jobs in London, Greater London
Are you a relationship-building pro with a passion for making a global impact? Choose Love seeks a visionary Director of Partnerships & Fundraising to lead the charge in securing $5M+ annually!
You'll work closely with the Deputy CEO and CEO to develop a game-changing partnership strategy and drive connections with the corporate, entertainment, and cultural sectors.
Your mission: build diverse, culturally relevant partnerships, boost our social media presence, and help us reach new heights in the U.S. market.
As part of the Senior Leadership Team, you’ll guide campaigns, manage a motivated team, and spearhead strategic fundraising efforts while keeping Choose Love at the forefront of global philanthropy.
This role offers the chance to collaborate across industries, from music and film to gaming and sports, leading creative campaigns that drive change.
If you’re ready to leverage your skills and connections to make a difference for displaced people worldwide, this is the opportunity for you!
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.
The client requests no contact from agencies or media sales.
Job Title: Systems Analyst (Salesforce)
Salary: £43,000
Contract Type: Permanent, ideally, full-time (35 hours per week) although part-time or flexible hours may be considered
Working location: Home based. The post holder should expect to come into the London based office a maximum of three days per quarter.
Reporting to: Systems and Data Manager
BACKGROUND
The latest research suggesting that the number of children and young people at risk of hunger has rocketed to three million means that one in five children don't have enough to eat.
When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.
Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK. To do this, we need to continue to grow our fundraised income, of which new corporate income is a significant element.
JOB PURPOSE
We are seeking a Salesforce expert who is looking for an exciting opportunity to play an instrumental part in the implementation and ongoing development of Magic Breakfast’s technology and data transformation. In this multi-faceted position, you’ll lead on shaping scalable solutions that will enhance operational efficiency and enable accurate data-driven decision making.
Your expertise will be critical in shaping how the organisation gathers, analyses and utilises data to automate workflows, generate reports and dashboards, and ultimately achieve our strategic objectives.
KEY RESPONSIBILITIES:
System analysis and development
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Lead on the development and optimisation of the organisation’s Salesforce environment to meet evolving business needs and enhance operational efficiency
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Collaborate with internal stakeholders to identify requirements and translate them into scalable Salesforce solutions
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Provide expert advice and guidance to influence and shape solutions that effectively handle data collection, data aggregation, workflow automation, and reports utilising Salesforce
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Support the integration of Salesforce with other systems in the organisation’s infrastructure (for example, Business Central, FormAssembly, fundraising platforms etc.)
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Contribute to the delivery of business process automation roadmap to support organisational objectives
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Gather and analyse information and feedback to support future development phases of the solution.
System administration and user support
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Provide support for core services by handling incidents, undertaking investigation, working with colleagues to confirm bugs and providing clear and timely communication with users; triaging points for escalation to the Systems and Data Manager
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Create and maintain a comprehensive Salesforce backlog, prioritising enhancements, bug fixes, and feature requests while ensuring effective management of technical debt to maintain system health and scalability
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Lead contact for day-to-day relationship with external Salesforce support partner; escalating to the Systems and Data Manager where necessary
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Monitoring and governing day to day user activity
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Reporting on platform health and user engagement
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Keep up to date with technological advancements and proactively make suggestions for improvements
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Create technical documentation and deliver training across various levels of Magic Breakfast.
General:
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment, keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that encourages curiosity, continuous improvement, optimism, and a steadfast commitment to social impact
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements
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Participate in occasional work-related events at external venues and perform support related activities as required be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION:
Skills and abilities
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Excellent communication skills to collaborate effectively with both technical and non-technical stakeholders
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Strong analytical and problem-solving skills to identify roadblocks and develop innovative solutions
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Keen eye for detail to ensure data accuracy and consistency
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Strong organisational skills to prioritise and manage multiple tasks and meet deadlines effectively
Knowledge and experience
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Significant experience and in-depth knowledge of Salesforce administration, system analysis and development; nonprofit success pack or Nonprofit Cloud specific experience desired but not essential
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Candidates will be expected to have experience and preferably Salesforce Administration qualifications with demonstrable experience in:
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developing Salesforce automations (Flow) with demonstrable impact on improving operational efficiencies and business processes
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translating business requirements into scalable Salesforce solutions
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working with API endpoints and of data mapping
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creating process documentation and training material
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delivering demonstrable benefits to organisations through Salesforce development
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developing and training team members to share Salesforce knowledge.
Other
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Passion for Magic Breakfast’s mission of ensuring that no child is too hungry to learn.
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Shared commitment to our values and active contributor to our enabled and empowered culture
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting - 8th - 10th October
Interview 1 - 16th - 17th October
Interview 2 - 24th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Applications close at 9 a.m. Tuesday 8th October 2024.
Location: London / Hybrid (option to work remotely for up to 60% of work week)
Who we are
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
About the role
The Donor Relations Officer is a key role within the Development Office at the University of London. You will be responsible for developing and implementing a best practice programme of stewardship, donor engagement and recognition for the University of London’s donors, ensuring sustainability and growth of the donor base. This work involves creating a rewarding donor experience and managing donor communications, organising high-level donor stewardship activities and coordinating fundraising activities to support the mission and goals of the University.
Who are we looking for?
You will come experienced in delivering a successful programme of stewardship, in the charity or higher education sectors, and a working knowledge and experience of handling confidential information. We need someone with strong interpersonal skills and the ability to liaise with high profile individuals, and thus excellent communication skills in terms of written and spoken English is needed. You will have excellent relationship management skills, including the ability to work closely and collegiately with colleagues as part of a team and across a wider organisation. Experience of building and managing mutually beneficial partnerships and networks, both internally and externally, to create opportunities for the University, is also sought. As is an ability to deal effectively with staff at all levels, demonstrating discretion and tact.
Further information
The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.
The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications close at 9 a.m. Tuesday 8th October 2024.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Government Fundraising Specialist
Department: Strategic Partnerships
Location: Washington, DC; Maryland; Virginia; New York; London, UK
Salary Range: US $85,246 - $99,738
Salary Range: UK £51,050 – £59,201
All applicants must provide a cover letter for consideration.
About Us: The Fund for Global Human Rights works in solidarity with communities on the frontlines of injustice. As an intersectional funder, we provide flexible funding to our more than 400 grantees around the world, ensuring that they are the ones driving the agenda. By redistributing financial resources, absorbing operational burdens, and embracing risk, we shift power to the ground, generating impact where it is needed most, including in closing and closed societies. Embracing a model of accompaniment, we walk hand-in-hand with the activists we support, and our expert staff come from the movements we serve. We are a trusted partner of both private and public donors and a respected thought-leader within the philanthropic sector.
We view fundraising not merely as a financial activity but as a pivotal element of our strategy for organizing and driving social change. As an intermediary organization, the programming we are able to carry out depends directly on the funding we can raise. Thus, resource mobilization is integral to our approach in supporting human rights movements around the world. As the Fund for Global Human Rights’ income has grown year on year, so has its portion of funding from restricted and complex grants, including from some bilateral donors and the European Union. By establishing strong government partnerships and securing essential funding, we aim to amplify our impact and advance our mission in more than 40 countries around the world where we support grantee partners and human rights movement building.
The Role: This is an exciting new position for a highly motivated, organized, and analytical individual with the opportunity to make a real difference in a growing organization. As our Government Fundraising Specialist, you will be at the forefront of implementing our government fundraising strategy. This role involves a blend of research, advocacy, strategic proposal development, and guidance on contractual and donor compliance. You will join a dynamic, hard-working team responsible for securing 90% of the organization's revenue. Your work will focus on a new two-pronged approach: targeting governments at both the capital and local embassy levels in the regions where we operate our grantmaking programs, with the goal of making this revenue stream a significant component of our organizational budget in the coming years. You will not be starting from scratch, as we currently have secured government funding, as well as numerous relationships with governments that can be leveraged. And you will work in partnership with many colleagues across departments who will contribute to the success of this role.
Key Responsibilities:
- Organizational Preparation: Help prepare the organization for success in securing new government funding by developing internal systems, processes, and workflows necessary for effective engagement and management.
- Strategy Development: Contribute to refining and enhancing the government fundraising strategy to align with organizational goals and emerging opportunities.
- Research & Identification: Explore international cooperation trends and the government donor landscape and identify promising funding opportunities.
- Partnerships: Build and maintain strategic partnerships with other organizations to extend our reach and impact.
- Bid Leadership: Oversee the internal bid process, crafting compelling proposals, coordinating cross-departmental efforts, and ensuring timely submissions.
- Policy Analysis: Review and analyze government policy papers to guide strategic funding approaches and inform bids.
- Advocacy: Advocate for our cause within government circles to boost our visibility and secure essential support and help prepare the organization to participate in multi-lateral spaces, organizing side meetings, developing talking points, etc.
- Networking: Build relationships with stakeholders in the philanthropic and international development sectors, including donors, peers, INGOs, and UN agencies to explore areas of collaboration.
- Thought Leadership: Contribute to influential thought leadership pieces to position our organization as a key partner of choice in the sector.
- Compliance: Communicate with internal stakeholders to help ensure strict adherence to all relevant regulations and reporting requirements for government funding.
- Management & Evaluation: Help prepare the project management team to effectively manage a grant by helping to strengthen, and where needed develop, tools and processes to gather necessary information and evaluate the impact of our government grants.
Skills for Success: To excel in this role, you will need:
- Expertise: At least 7 years of experience in fundraising for international human rights, social justice and/or development cooperation, with a proven track record of securing funding from government donors through both relationship building and competitive bids.
- Knowledge: Deep understanding of the government donor landscape and grant processes.
- Compliance Savvy: Strong grasp of compliance requirements related to government grants and experience in working with internal colleagues to prepare organizations to meet these requirements.
- Leadership & Collaboration: Proven leadership skills combined with a collaborative approach to teamwork.
- Communication: Exceptional writing, research, and communication abilities.
- Analytical Skills: Ability to analyze and interpret complex government policy papers and funding opportunities.
- Technical Proficiency: Familiarity with Microsoft Office Suite and grant management software.
- Language Skills: Fluency in English, and proficiency in Spanish, French, Arabic or another language a bonus, but not essential.
About You: This role is ideal for you if:
- Balance: You excel in both independent work and collaborative environments, seamlessly transitioning between the two.
- Complexity: You enjoy tackling complex challenges and synthesizing diverse information into actionable strategies.
- Global Perspective: You have experience working in or fundraising for various regions and thrive in a diverse, multicultural setting.
- Collaboration: You believe in a collaborative approach to fundraising, viewing it as a means of organizing for social change rather than a competitive process.
- Passion: Your commitment to human rights and social justice drives your ambition to make a meaningful impact through your work.
Our Team: You will join a dynamic and dedicated Strategic Partnerships team that plays a critical role in securing 90% of the organization’s revenue. We are guided by Feminist Leadership Principles, invite everyone to show up authentically, value a healthy team dynamic, and practice a collaborative approach to fundraising. We believe this style of working together makes us better at our jobs, and our healthy team culture enables us to meet our goals year after year.
All applicants must attach a cover letter to accompany their resume.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.
Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.
We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
The client requests no contact from agencies or media sales.
Starting salary: £30,000-34,000pa depending on experience, plus excellent benefits
Contract: Permanent
Working pattern: Full-time (open to a conversation about flexible working options, including reduced hours or 4 days compressed working pattern)
Closing date: 30 September 2024
Interview date: 15 October 2024
If you have a passion for policy and public affairs this is an exciting opportunity to join our dynamic, growing mental health charity as our new External Relations Officer. You will play a key part in helping us to strengthen the mental health workforce and make a positive impact on people’s lives.
Think Ahead supports people living with mental health needs by supporting a strong and thriving mental health workforce. We are experts in recruitment, professional training and leadership development for mental health practitioners in the NHS and local communities, ensuring the right people can deliver the right support at the right time.
Through our flagship programme we have recruited and trained 1,000 mental health social workers to date, and we are extending our reach to ensure that we can support NHS and other employers to recruit and retain key people right across the mental health workforce.
As the External Relations Officer you will:
- Ensure the organisation has a good understanding of relevant policy and sector developments, and that we are aware of opportunities to influence.
- Work with key internal groups to keep developing our understanding of the challenges and opportunities facing the mental health workforce.
- Support the organisation to identify and build relationships with key external stakeholders.
- Help to build our profile as sector workforce experts by generating content such as blogs, and by identifying speaking opportunities for our internal specialists.
We are looking for someone with good communications instincts who is passionate about policy and public affairs, and has a ‘can-do’ attitude and a desire to learn and develop. We don’t need you to be highly experienced in all three areas (communications, policy and public affairs), we are happy to work with the right candidate to develop your skills and experience.
We offer a supportive working environment which include hybrid working practices. We expect staff to work from the office at least one or two days per week (which ideally includes Tuesdays) and the remaining days can be worked from home.
We offer excellent employee benefits, including generous annual leave entitlement, plus additional office closure over Christmas, enhanced family friendly leave, flexible working around our core hours of 10am to 4pm, a matched pension scheme with up 7% employer contributions, an employee assistance programme and more.
If this sounds like the just the opportunity and challenge you’ve been looking for to complement your skills and experience, we look forward to receiving your application.
REF-216817
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants Manager-Ukraine Humanitarian Appeal
[Trialling hybrid working: 2 days in the office per month, which is subject to change]
Compulsory 2-week office attendance during an appeal
Salary: £40, 560 per annum.
Contract status: Full time to March 2026
***Please download the job description for full details***
The Ukraine Humanitarian appeal raised £426 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.
Key responsibilities:
Communication and Collaboration
· Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
· Maintain strong understanding of response context.
· Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.
Analysis and Reporting
· Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
· Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
· Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners.
· Manage external reporting requirements including preparation of stakeholder reports and infographics.
Management and Leadership
· Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
· Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
· Support with real-time reviews, community perception studies and other related MEAL activities.
If you have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.
How to apply
Please apply with your anonymised CV & cover letter [i.e. please state your initials only, not your full name]. We will be interviewing on a rolling basis, with the intention to fill the role by the end of October 2024.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an important role within our legacy and journeys team, part of an established and successful individual giving operation. This role is responsible for the delivery of campaigns to promote legacy giving and to raise awareness of gifts in wills to both existing charity supporters and new audiences.
There’s huge potential to grow the charity’s income from legacy gifts. In this role, you’ll get the chance to work across an exciting and varied range of activity, including DRTV and our supporter newsletter. You’ll have the opportunity to hone your skills to grow and strengthen our supporter base and inspire more people to consider how they can support future generations with a gift in their will.
With individual giving income growing strongly at over £21 million per annum, this is the perfect time to join an experienced and effective team.
About you
You’ll have worked in a similar environment such as fundraising. You will have gained experience in running direct marketing activity to generate response, working with suppliers and in-house teams to reach target audiences.
You’re super organised with excellent communication skills, comfortable managing external suppliers and in-house stakeholders to deliver campaigns to plan and against budget.
Working across a range of channels, including direct mail, telemarketing, DRTV, legacy events and digital, you will understand the importance of good stewardship in developing loyalty to a cause.
If you’re up for a challenge and want to play your part in driving forward our legacy and stewardship program to ensure we can continue to be there for people affected by breast cancer in years to come, please get in touch.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing Date: 9am on Monday 7 October 2024
Interview date: Week commencing 14 October 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lewisham Local connects the community to give, share and work together to create happier and healthier communities. We are growing and want to engage local people to give their time, money and skills to make a difference in Lewisham.
You will lead an exciting and unique local giving programme, engaging new communities of givers, leading impactful campaigns to raise awareness of the good causes and needs in Lewisham and develop a legacy of local giving in Lewisham.
Main Duties and Responsibilities
· Work closely with the Committee and key stakeholders focusing on a shared vision, mission of Lewisham Giving and to successfully deliver the strategy.
· Produce an annual plan of work that sets out the key priorities and activities for Lewisham Giving and is approved by the Committee
· Proactively establish and nurture a network of businesses, residents, community organisations, and individuals who will contribute time, money, skills, opportunities and connections to ensure a sustainable Giving model for Lewisham.
· Commission or carry out research as necessary to understand unmet need and inform plans to maximise impact.
· Further develop the giving model for Lewisham through co-design with residents and other relevant agencies and monitor and report on their impact.
For futher information please refer to the full job description and person sepcification attached below.
Rolling interviews
There is no closing date as we aim to interview the candidates who meet the criteria in the JD on rolling basis.
About the recruitment:
We are committed to our staff team reflecting the diversity of the communities we serve and strongly welcome applications from minority communities.
Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.
We are committed to the safeguarding of vulnerable adults and children, where appropriate may require the successful applicant to undertake a check from the Disclosure and Barring Service.
Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed.
The client requests no contact from agencies or media sales.
Job Title: Social Welfare & Digital Support Adviser
Accountable To: C.E.O
Responsible To: Advice Services Manager
Working Hours: 35 hours per week (Full-Time)
Salary: £31,000 per annum (Including London Weighting)
Location: Limehouse Project, Unit 2, 789 Commercial Road, London E14
PURPOSE OF THE JOB:
As a Social Welfare & Digital Support Adviser, you will play a key role in providing comprehensive advice, casework support, and digital support to the residents of Tower Hamlets. As a dedicated and empathetic Social Welfare Advice & Digital Support Adviser, your role will be essential in empowering individuals with complex and multiple needs, helping them navigate the intricacies of the welfare benefits system and access the financial support they deserve. Additionally, you will provide vital digital support to enable clients to manage their welfare claims online, enhancing their digital confidence and independence. Through a holistic approach that incorporates social, cultural, financial, and digital issues, you will address the diverse needs of our clients, ensuring they receive well-rounded support and are equipped to navigate the online systems essential to managing their welfare benefits.
KEY DUTIES AND RESPONSIBILITIES:
- Holistic Client Assessment and Support - Conduct detailed, confidential interviews with clients, applying a holistic approach to assess their needs for advice and support, including digital needs.
- Comprehensive Needs Assessment - Assess various aspects such as financial situation, social welfare entitlements, debt, digital literacy, and other significant issues affecting clients and their families.
- Digital Support - Provide guidance to clients in accessing and managing welfare benefit claims online. This includes assisting clients with online Universal Credit applications, managing online accounts, and building their digital skills for greater self-sufficiency.
- Advice and Casework - Provide high-quality advice and casework support on all social welfare benefits such as Universal Credit (UC), Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA), Council Tax Reduction (CTR), Discretionary Housing Payments (DHP), Carer's Allowance (CA), Housing Benefits (HB), legacy benefits and travel-related services such as blue badge/freedom passes, unemployment benefits, and other welfare benefits. This includes offering digital assistance where needed.
- Application Assistance - Assist clients in completing application forms, mandatory reconsideration, appeals, and other paperwork related to social welfare benefits, money and debt, funding, and grants, both in person and online.
- Tailored Client Support - Ensure that services are adapted to the needs of each client, considering communication, digital abilities, understanding, and vulnerabilities, while supporting their navigation through online platforms.
- Financial Advice & Support - Provide advice on income maximisation, debt management, budgeting, savings, and accessing financial support, empowering clients to achieve financial independence, including offering digital tools to help manage finances.
- Client Involvement - Through clear communication and consultation, ensure clients are involved in resolving their social welfare issues, including welfare benefits, debt, and money management, and are kept informed on the progress of their case, particularly regarding digital aspects.
- Digital Training and Confidence Building - Assist clients in developing digital skills to independently manage online claim forms, journals, and accounts, ensuring they are well-equipped to navigate online welfare systems.
- Compliance and Quality Standards - Provide advice and casework support that adheres to the Advice Quality Standard (AQS) and digital best practices.
- Digital support and Case Management - Use the Lamplight database system to organise and manage client support, including digital support case recording and compliance with LHP’s case management procedures.
- Monitoring and Evaluation - Contribute to project monitoring and evaluation by providing data on digital support & financial outcomes and also producing evaluative reports for the Advice Services Manager, focusing on digital engagement and success.
- File and Data Management - Maintain accurate digital records of client interactions and stay updated on social welfare policies, regulations, and digital support systems.
- Community Engagement and Partnerships - Liaise with local authorities, health services, and community organisations to support clients, including digital outreach and awareness-raising activities.
- To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
· Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
· Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
- Client Relations and Safeguarding - Build trustful relationships with clients, ensuring safeguarding and digital support considerations are fully met.
- Professional Conduct and Team Participation - Maintain confidentiality, adhere to equal opportunities, and observe LHP policies, including digital inclusion strategies, while participating in team meetings to share knowledge and best practices.
- Health and Safety - Ensure adherence to health and safety regulations, particularly around digital workspaces and client interactions.
GENERAL RESPONSIBILITIES:
1. To support the Limehouse Project’s overall goals and vision.
2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc, and its online appointment sheets for LHP and external partners.
3. Attend Limehouse Project staff meetings regularly.
4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.
5. Keep up-to-date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.
The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.
Please see the full job desription and specifications and apply via the webiste with the full application forms.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising experience, particularly of increasing income and cultivating supporters. We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential.
Remote working may be considered.
Please send an up-to-date CV along with a covering letter
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by:
- Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid’s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices.
- Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes.
You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid.
About the Role:
- Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors.
- Lead the proposal/concept development process for T&F and MA Partner offices submissions.
- Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.).
- Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices.
- Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals.
- Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually.
About You:
To be successful in this role, you will need:
- Educated to bachelor’s degree level.
- Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations.
- Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development.
- Significant experience and knowledge of effective budgetary control and grant management.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times.
- Strong and well-developed analytical skills coupled with strong bid and report writing skills.
Why you should apply:
Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives!
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Communications Manager
Manager: Head of Public Engagement
Line reports: Communications and Campaigns Officer
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)
Hours: Full-time (37.5 hours), open to 4/5 days per week
Contract: Permanent
Overall purpose
The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff.
Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.
The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.
Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials.
You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.
The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
We are looking to appoint an inspiring, motivated and resourceful leader to spearhead the work of Linking Lives UK as we continue to develop our crucial role in addressing loneliness and social isolation among older people across the UK. This exciting position comes at a key stage in our development as a charity as we develop new initiatives and consider future strategy and direction.
We are particularly looking for someone who has experience of:
- Strategic planning, operational management and delivering against organisational objectives
- Leadership of a national charity/ organisation and effective liaison with operational teams and trustee boards
- Delivering motivational presentations and written articles inspiring engagement with the work of the charity
- Operating within Christian faith organisations and their structures
- Building effective partnerships with key organisations whilst identifying areas of mutual benefit
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Head of Evaluation (Targeted Projects)
Reports to: Assistant Director of Impact, Programmes and Partnerships
Salary: £64,500
Contract: 12 month – Fixed term
Location: Central London/Hybrid*
Application closing: 9:00am Monday 14th October 2024
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Absolutely central to this is designing, commissioning and managing complex and rigorous impact evaluations with experts in the field. The new government has an ambition to halve knife crime within a decade, and we’re anticipating opportunities to work with them to build evidence on new approaches to tackling violence involving children. Your role will focus on creating and making the best of those opportunities. You will:
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Serve as a senior member of the team. YEF is buzzing with activity and in order to prevent any bottlenecks, we need to expand our senior capacity.
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Run and manage closed calls for complex evaluations commissioned under Targeted Projects. For each of the programmes we work with, we find and appoint independent evaluators.
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Expertly manage relationships with key stakeholders. Aside from evaluators, we work closely with other grantees and partners.
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Represent YEF at governance meetings and other external engagements. We’re passionate about our mission, proud of the work we’re doing to get there, and we’re keen to share this with stakeholders.
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Provide support and counsel to our team of Senior Evaluation Managers and Evaluation Managers. This team closely manages over 35 efficacy trials, over 20 pilot studies and even more in the earlier stages of evaluation.
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Tightly manage and quality assure evaluations commissioned under Targeted Projects. YEF has set processes to maintain high standards and rigour. This role will ensure all evaluations adhere to these.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Give clear examples where your experience directly relates to the “About You” section in the JD.
We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.
The client requests no contact from agencies or media sales.