Engagement Jobs
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.
WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances.
Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.
The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:
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Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.
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Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.
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As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.
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Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.
The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.
The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
WHAT YOU WILL NEED TO SUCCEED
You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings. You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.
You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.
An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
WE ARE OFFERING:
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£25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale.
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18-month fixed term contract.
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11½% non-contributory pension.
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25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
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Flexible working arrangements including the opportunity for hybrid working.
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Enhanced family friendly payments.
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Employee Assistance Programme.
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Employee benefits platform.
The closing date for all applications is Friday 06 December 2024 at 12:00 noon. We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date. Full details of the posts and an application form are available on our website.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
HOW TO APPLY:
Please apply by clicking 'apply now'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries please.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
PR and Communications Manager
- North, West or South London centre (hybrid considered with at
least three days a week office-based) - Full time
- Permanent
- £29,000-£34,000
Interviews for this role will take place on Tuesday 10th and Wednesday 11th December. We ask that all candidates keep these dates available for virtual interviews.
About Smart Works
Smart Works is a UK charity that exists to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job. The Smart Works community brings this mission to life, working together to support and empower women in their professional pursuits.
We’re dynamic, high profile and fast-growing. Powered by volunteers, the Smart Works service is delivered in 11 centres across the UK. Since 2013, Smart Works has helped over 40,000 women, and we’re on track to support 10,000 women this year alone. After visiting Smart Works, two thirds of clients secure a job within a month. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre. Find out more on our website.
About the role
We are seeking a PR and Communications Manager to join our ambitious team. We know that incredible work goes on behind the scenes at Smart Works, and that what we do meaningfully helps to change the lives of thousands of women every year. But we need you to help us shout from the rooftops about our service and impact, actively seeking media opportunities and press coverage, to increase our public profile. Your work will make a real difference – spreading the Smart Works message not only to the women we exist to support, but fundraisers, referral partners, volunteers and the public too.
Duties and responsibilities
- You will amplify and lead existing integrated campaigns, including the Smart Works Unemployment Index, International Women’s Day and International Day of the Girl. With the support of the Digital Marketing Manager, Graphic Design Manager and Digital Communications Manager, you’ll ensure our campaigns are widely noticed and talked about, in the press, online and local community.
- You will develop and manage media opportunities (proactive and reactive), including owning our press office, writing and distributing press releases, building relationships with journalists, tracking coverage, and briefing spokespeople.
- You will lead and develop our Client Champions programme and case studies, ensuring the client remains central to the charity’s external voice, proactively seeking opportunities to tell their stories to encourage support/donations from external communities, and managing any nationwide communication moments/events.
- You will support our engagement with Patrons and Ambassadors, managing relationships where appropriate and seeking new advocates who can authentically help tell our story, to reach more people.
- You will lead the coordination of our internal communications calendar and reporting, working with internal stakeholders across Partnerships, Operations and our local centres to ensure that key moments are recognised, with support at a national level where appropriate.
- You will support with other team tasks, such as social media scheduling and content creation.
If you have a solid understanding and experience of PR and campaign work, this is an incredible opportunity to use your expertise to change women’s lives.
The successful candidate will report to our Director of Communications and Marketing. The role has no line management responsibility but will work closely with colleagues – including our Digital Marketing Manager, Digital Communications Manager and Graphic Design Manager – so you should be used to collaborating with others, in a dynamic environment.
Personal specification
Essential Criteria
- Proven experience in a PR, communications, or similar role, ideally within the charity.
- Demonstrable success in securing media coverage, developing and delivering PR plans, managing relationships, and working with ambassadors.
- Outstanding writing, editing and proofreading skills with excellent attention to detail, including when working with limited resource and/or under pressure.
- Ability to craft compelling stories, press releases and pitches.
- Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
- Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently.
- Both strategic and operational thinker.
- Excellent, proven project management and planning skills.
- Creative and proactive approach to problem-solving.
- Friendly and approachable, can work independently and as part of a team.
- Passionate about the Smart Works mission and our values, with a commitment to our EDI strategy.
Benefits, terms and conditions
- North, West or South London centre (hybrid considered with at least three days a week office-based).
- Full time, 9am-5pm.
- Permanent.
- Salary of £29,000-£34,000, depending on experience.
- 25 days annual leave, plus bank holidays.
- Company pension.
- Positive, supportive working environment with opportunities for practical training and progression.
- Free/discounted access at selected Smart Works sales, events and pop-up shops.
- All successful applicants must provide two satisfactory references and complete a Basic DBS check.
How to apply
Please use the portal on our website to submit your CV and cover letter by midday on Friday 6th December. Your cover letter should address the following questions:
- Why do you want to work for Smart Works?
- What specific PR experience and skills do you have that makes you well suited to the role?
- In your opinion, what is the biggest challenge in the current PR and communications space?
Closing date for applications
midday Friday 6 December
Notification of interview
Shortlisted applicants will be notified no later than 5.30pm Friday 6 December
Interviews
First round interviews will be held virtually on Tuesday 10 December. The timings for these are:
- 8.30am – 9.25 am
- 9.30am – 10.25am
- 10.30am – 11.25am
- 11.30am – 12.25pm
- 12.30pm – 1.25pm
Second round interviews will be a chance to meet the team virtually on Wednesday 11 December. The timings for these are:
- 8.45am – 9.30am
- 9.30am-10.15am
For the first-round interview, you will be asked to discuss your response to the following:
We want Smart Works to become a household name, and the go-to charity when media want to speak to a charity for comments on women’s unemployment. From what you know about our work (including the Smart Works Unemployment Index), how would you go about making this happen in time for International Women’s Day in March 2025?
You’ll have ten minutes in total (including time for any questions). We’re happy to hear this response verbally or you’re welcome to put together a short PowerPoint presentation – what we’re interested in is how you would approach the hurdle and what steps you would take to reach the end target.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact the recruitment team about submitting an application (see job pack for contact details).
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
About SHARe KNOWSLEY:
We are a vibrant and impactful charity dedicated to supporting people seeking asylum and refugees in Knowsley, Merseyside. Our mission is: ‘to help refugees thrive not just survive’ by empowering those who have faced unimaginable hardship in providing them with the tools, resources, and opportunities to rebuild their lives with dignity and hope. Through a range of vital services, we work tirelessly to ensure that the rights of refugees and people seeking asylum are protected, they get the necessary support, their voices are heard, and that their contributions are valued in society.
We are seeking a dynamic, compassionate, and visionary CEO who possesses a strong blend of strategic leadership and operational expertise to guide SHARe Knowsley into its next phase of growth. The ideal candidate will not only inspire and motivate teams but also bring proven managerial skills to effectively oversee day-to-day operations, ensure efficiency, and drive sustainable development.
If you:
- Believe everyone has the right to live their best life.
- Are passionate about supporting refugees and people seeking asylum to rebuild their lives.
- Have the commitment, the passion, and the management and leadership skills to lead an organisation that is making a real and lasting impact to the lives of some of the most vulnerable people in society.
Then we have an exciting opportunity for you to lead SHARe Knowsley through the next phase of our development and be at the heart of an organisation that truly makes a difference to the lives of some of the most vulnerable people in our community.
As Chief Executive Officer, you will have the chance to shape the future of SHARe Knowsley, expanding our reach and enhancing the support we provide to some of the most marginalised members of society. If you are a strategic leader with good managerial skills and a commitment to social change, we would love to hear from you.
Role Overview:
Reporting directly to the Trustee Board, as CEO, you will be responsible for providing strategic leadership, managing operations, and overseeing the overall development of SHARe Knowsley’s services. You will lead fundraising efforts and oversee the charity’s budget to ensure the long-term financial sustainability of SHARe Knowsley. You will lead a passionate and dedicated team of staff and volunteers, ensuring that our programmes are effective, sustainable, and aligned with our mission. You will also play a key role in building relationships with local partners, stakeholders, and funders, as well as advocating for the rights and needs of asylum seekers and refugees, promoting a positive and inclusive organisational culture.
Person Specification:
The ideal candidate will be an experienced leader with a passion for social justice and human rights. You will have a proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. Ideally, you will have experience of working within the refugee, asylum, or social care sectors. You should be a strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. A compassionate and values-driven approach to leadership, with a commitment to social justice and equality.
Job Details:
- Position: Chief Executive officer
- Location: Based in Huyton, and at times, at the drop-ins located in other parts of Knowsley; with an opportunity for hybrid working
- Hours: Full-time (37.5 hours weekly)
- Annual Leave: 25 days plus Bank Holidays and gratuity days over Christmas period
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
The role
Breast Cancer Now have transformed our digital offering over the last couple of years to create a unified, supportive and inclusive experience for those who want to know more about breast cancer and access vital support services.
We’re looking for a digital product manager who will oversee all aspects of the product lifecycle - managing the backlog for new product developments and cycles of continuous improvement across our flagship products and services. You’ll work collaboratively across the charity and beyond to ensure priorities are centred on the needs of individuals affected by breast cancer and contribute to achieving the overarching strategic goals of our charity.
About you
You’ll have proven experience successfully managing digital products, ideally in a not-for-profit environment. You’ll be a clear, compelling communicator, capable of building strong stakeholder relationships and collaborating effectively with multidisciplinary teams.
With a deep understanding of user-centred design principles, you’ll draw on user insight and organisational strategy to shape priorities and measures of success. You’ll have experience applying product development best practices to shape discovery and deliver against a strategic roadmap and backlog, ideally in partnership with specialist external providers.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. However, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9.00am on Monday 9 December 2024
Interview date:pr From Monday 16 December 2024
Job Title: Children, Young People and Family Activity Officer
Reports to: Children, Young People and Family Activity
Programme Manager
Part-time: 2 positions available at 14.8 hours each (0.4 FTE)
Location: Hybrid – London and working from home
Salary: £10,658.96 per annum, actual (FTE 26,647.40)
Are you interested in working for an organisation making a real difference to the lives of young blind and partially sighted people?
Here at the Royal Society for Blind Children we believe that every blind and partially sighted young person should have the chance to live life without limits. Our values of Trust, Energy, Ambition, and Motivation underpin everything we do, and by giving young people the essential skills to take control of their life, they can unleash their true potential.
We are seeking 2 part-time Children, young people & family activity officers that can provide engaging, fun and valuable activities that bring children, young people and their families together both in person and online.
No two days look the same in the Activity Programme Team. You might be running an online peer support session one afternoon, taking children and young people out bowling in the school holidays, running a Family Fun Day at our Life Without Limits Centre or taking part in our residential visits twice a year. You’ll also be conducting meetings with colleagues to plan for activities, and ensuring our database is up to date is essential.
The most important asset you can bring to this role is a “can do” attitude and enthusiasm, alongside a strong team work ethic. A commitment to quality is vital as RSBC strive to provide high quality activities for our beneficiaries.
Experience in working with children, young people and/or families would be an advantage, as well as an understanding of supporting children with disabilities.
The key responsibilities within this role are:
· Design, plan and deliver a wide range of high-quality activities for vision impaired children and young people and their families
· Support vision impaired young people with goal setting and achieving their desired outcomes.
· Support the recruitment of vision impaired children, young people and families to activities so they can benefit from RSBC services.
· Link with existing and potential external referral sources to promote RSBC activities and services and encourage children, young people and families to engage.
· Organise inclusive activities led by children, young people and family’s wishes and needs, that ensure building independent skills, confidence and well-being and encourage them to connect with others.
Flexibility is vital for these part time roles with some evening working, and weekends to fit with the needs of children, young people and their families.
In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.
For further details on the role, please refer to the Job Description and Person Specification.
Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec
Closing date: on Monday 9th December 9am
Interview: week beginning 16th December 2024
To apply you will need to have the right to work in the UK
The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892
Please ensure you have right to work in the UK as we do not provide sponsorships
The client requests no contact from agencies or media sales.
Alzheimer’s Research UK (ARUK) is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to strive for a cure.
The Senior Research Manager will work closely with the Head of Research Funding, leading a team focussed on research culture and engagement, as well as managing our scientific portfolio. This role is vital in advancing ARUK's research objectives and promoting engagement within with ARUK-funded research community. They will be working collaboratively with the Research Team and with other teams at Alzheimer’s Research UK, including the Events Team, Science Communications team and Philanthropy teams.
This role sits within the Research Funding team in the Research Directorate, an ambitious, supportive and friendly team that funds the best research to transform the lives of people affected by all forms of dementia. We’re looking for someone with strong research management experience, a good eye for detail and who is excited by the opportunities in the dementia research landscape
Main duties and responsibilities of the role:
Scientific programme management
· Build and maintain strong external relationships with a network of ARUK scientists, clinicians, and senior stakeholders across the UK.
· Monitor progress and outputs of ARUK funded projects, supporting our Science Communication team to share progress on our funded research
· Using knowledge of funded research, work with the Strategic Programmes team to help evaluate the impact of funding in addressing ARUK research priorities.
· Gain a thorough understanding of the dementia research landscape, working with the wider Research team to make recommendations to drive the development and delivery of ARUK’s research strategy
Research culture and Early Career Researcher strategy
· Design and lead a strategic programme aimed at fostering a positive research culture and supporting the development of Early Career Researchers (ECRs) within the dementia research field, including:
- Developing and implementing an ECR strategy that provides resources, mentorship, and growth opportunities for emerging researchers in dementia.
- Identifying and championing initiatives that support diversity, equity, and inclusivity within the research community.
- Establishing frameworks and activities that promote collaboration, transparency, and ethical research conduct across Alzheimer’s Research UK-funded projects.
Research community engagement
· Develop an approach to grow engagement with researchers and strengthen connections with the wider research community
· Support the Research Engagement Manager and wider teams to deliver activities within the strategy to promote awareness and collaboration, produce impactful resources, to drive impactful scientific progress.
· Lead the advancement of Alzheimer’s Research UK’s flagship research conference, ensuring the programme reflects the latest scientific advances and strategic priorities. and elevates Alzheimer’s Research UK’s visibility and influence in the dementia research field.
Management Responsibilities:
· Line management of a Research Officer and Research Manager, effectively delegating work to support delivery of their objectives
· Help to promote an inspiring team culture where personal development is prioritised
What we are looking for:
· Strong science background, educated to degree level in a relevant subject (preferably with a postgraduate qualification or equivalent work experience)
· Experience and/or in-depth knowledge of biomedical or life sciences research, preferably in a relevant or related area
· Proven ability of planning, managing and delivering projects; ability to prioritise and manage multiple tasks, showing adaptability to meet challenging targets and deadlines.
· Excellent interpersonal and relationship management skills, with experience of building and managing relationships with a diverse range of stakeholders, at all levels of seniority.
· Experience of developing and delivering strategies, ability to spot opportunities and translate these into operational plans, thinking beyond the immediate issue to look at broader topics or themes.
· A team player who can collaborate effectively with a range of stakeholders internally and externally to deliver
· Strong communication skills with the ability to convey complex information to diverse audiences
· Commitment to ARUK’s vision, mission and values
· Excellent eye for detail with a focus on continuous improvement
· Excellent time management skills and ability to prioritise competing demands
· Ability to work independently
· Willingness to travel, including occasional overnight travel
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £53,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 1st December 2024, with interviews likely to be held the 9th & 10th December 2024. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.
Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities.
The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others.
This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.
Job Specification
Student-facing Training
- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance
Training Design & Development
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy.
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery.
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership.
- Maintain a keen understanding of training trends, developments and best practices
Service Development
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan.
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices.
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes.
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development.
Stakeholder Management and Partnerships
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners
Candidate Specification
Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent
- (Desirable) Relevant L&D/Training qualifications
Experience
- Experience developing and implementing training programmes
- Experience delivering large-scale events
- Experience supporting others to become effective trainers and facilitators
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer
Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks
- Understand the barriers to accessing and participating in training for different student communities
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms
Skills
- Excellent interpersonal skills
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately
Aptitude:
- Flexible and hardworking with a proactive work style
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave)
The list above is not exhaustive. For further details, please review our Job Pack.
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
The Opportunity
The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.
Contract Type: Fixed Term, 12 months
1. Achieving Results
- Organising, supporting and delivering skills sessions, partner events, university trips, both in person and virtually across SMF cities and other parts of the UK.
- Coordinating logistics for virtual and in-person events, including content creation, securing venues and speakers, producing webinars and video calls, advertising events, collating attendee lists and compiling feedback/evaluation
- Coordinating logistics of 6F/S5-6 and undergraduate internships, including but not limited to, internship advertising and student selection, liaising with students and employers throughout internship delivery, and compiling student feedback/evaluation
- Collaborating with SMF STAR Support partners to support the young people on our programme in their applications for internships and graduate roles
- Assisting with the organisation and delivery of in-person residential programmes for students from across the country
- Creating digital resources and supporting services that help APP students with university applications and internship and career opportunities
- Staying on site (day and overnight visits) for residential programmes and/or university visits when the need arises
- Support the running of the Social Mobility Foundation’s Mentoring Programme, including but not limited to, mentor recruitment, student and mentor matching and monitoring the relationship of participants and their mentors in assigned sectors
- Building relationships with schools and employers to promote and gain support for SMF’s programmes, including visiting and presenting in schools in the coordinator’s region and engaging virtually with schools and employers across the UK
- Marking student applications to the Aspiring Professionals Programme and onboarding students across the UK
2. Self-management
- Taking a problem-solving approach to the role, escalating issues as needed
- Managing work across a range of areas simultaneously
- Developing a strong understanding of the SMF’s work and social mobility across the UK, demonstrating SMF values in all work
- Using initiative to ensure effective liaison between the SMF and its student participants and target schools and colleges
- Using initiative to ensure effective liaison between the SMF and its employer partners
3. Delivering Excellence
- Maintaining excellent monitoring, evaluation and tracking procedures for student progress and the effectiveness of activities and events; compiling reports as required
- Undertaking all relevant activities to ensure all stakeholder relationships are well maintained, including meetings and email/letter correspondence, general admin tasks, and the resolution of any complaints
4. Collaboration
- Primary point of contact with students across the UK
- Maintaining shared inboxes across teams within the SMF
- Supporting the Impact and Strategy Team with programme pilots, as and when necessary
- Other duties, as required by the management team, to assist the operation of the SMF’s activities
Person Specification
- Excellent interpersonal and communication skills
- Strong administration skills and confidence with using IT
- Confidence in preparing and delivering presentations in face-to-face and virtual settings
- Experience of relationship management and/or customer service
- Excellent attention to detail when undertaking tasks
- Ability to work as part of a small team
- Hard-working and efficient
- Self-starter with ability to prioritise tasks, take initiative and work independently
- Ability to adapt to new situations as they arise, and problem solve effectively
- Committed to the aims of the charity
We value ability and potential more than specific experience, and we are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage applications from people from low socio-economic backgrounds, from people who are care-experienced, and from people who are Black, Asian or of minoritised ethnicity.
Benefits
- 25 days annual leave pro rata’d, plus bank holidays.
- Time off in lieu for work outside contractual hours.
- 5% employer pension contribution after a satisfactory completion of a three-month probation period.
- Flexible working hours.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59, Wednesday 11th December
- A letter outlining your suitability for the post along with specific examples from past experience. Please ensure a contact number is included.
- A short statement answering the question: What do you think are the main concerns the young people that SMF target face regarding access to universities and professions? (500 words maximum)
Please note that generic applications and CV’s will not be considered.
Interviews: First round interviews will take place from 16th December 2024. Interview candidates may be asked to complete online tests; this will be arranged after interview.
The client requests no contact from agencies or media sales.
Bristol Cathedral is seeking an organised and driven Events and Venue Hire Manager to deliver both internal and external events. The breadth of the role makes this post both interesting and challenging, with no two weeks being the same.
Success in the role includes making a significant financial contribution to the Cathedral while also developing our reputation as a high-quality cultural and arts venue. As part of the Visitor Experience Department, the postholder will also share the responsibility of ensuring that all visitors to the Cathedral receive an exceptional welcome, whatever the reason for their visit.
About Us
Bristol Cathedral is open 365 days per year and welcomes over 300,000 visitors annually. Visitors come to us for many reasons. Some come to worship at one of over twenty services per week. Some come to enjoy learning about the history of the building (dating back 900 years). Some come to find a quiet space in a crisis, or as a break in the middle of their working day. And some come to attend one of the sixty or so varied cultural and community events that we run each year. Then, of course, there is our civic role as a gathering place in the city to mark significant national events (most recently the Platinum Jubilee, the death of Her Majesty Queen Elizabeth II and the coronation of His Majesty King Charles III).
The client requests no contact from agencies or media sales.
Head of Education
Job Title: Head of Education
Contract: Full time, permanent
Salary: Starting salary £47,000
Reports to: Director of External Affairs
Responsible for: Education Officer
Place of Work: BSH Headquarters, 100 White Lion Street, London, N1 9PF. (Hybrid working)
Founded in 1960, The British Society for Haematology is a registered charity and professional membership body. The object of the Society is to advance the practice and study of haematology and to facilitate contact between persons interested in haematology. The Society has some 3000 members consisting of doctors, scientists and nurses specialising in the field of haematology. The Society has the British Journal of Haematology as its official journal and offers a range of grants and scholarships for research.
The Role
The Head of Education will lead on the Society’s learning and training programme, ensuring that the activities developed by our volunteers cover the needs of current and future members and are created in the most engaging way possible. From overseeing our large annual conference, to smaller day training events, webinars and online resources, the post holder will also work collaboratively with stakeholders and industry to maximise our educational reach.
You will have responsibility for a small team and for the efficient running of the Education Committee and the Annual Scientific Meeting Programme Committee and will contribute effectively to decision making within the Society, including close working with the Director of External Affairs and the CEO.
The successful candidate will be an excellent communicator, with a solid understanding of the professional education sector and experience of successfully developing and launching new education activities, especially online. You will be a proactive collaborator with the ability to manage teams, projects, budgets and strategic plans.
To Apply
To apply, please submit an up-to-date CV and covering letter outlining your suitability for the role according to the job description and person specification.
Closing Date: 12pm on 2nd December 2024
Interview dates: 12th-13th December, in person at our offices (100 White Lion Street)
No agencies please.
The British Society for Haematology is committed to equal opportunities and values diversity in its workforce.
REF-217 900
Would you like a job supporting people with mental health issues to stay within their communities? Then consider this role – full-time Support Time and Recovery Worker working in North Manchester. This is an important role within a busy team. You would be employed by Manchester Mind but you would be based within the team.
Manchester Mind wishes to appoint to the following post:
Position: Support Time and Recovery Worker
Location:North Team in Harpurhey
Hours: 37.5 hours per week
Salary:£23,765 p.a.
Holiday: 28 days per year + bank holidays
Supporting people in their journey to recovery is an integral part of this job. To ensure that this happens we are looking for a creative, innovative people with excellent engagement skills and a positive and collaborative approach to working with people.
You will need to be a team player but also not afraid to take the lead when needed and we are looking for you to have experience working with people with mental health needs. Experience of using mental health services will be an advantage. Successful applicants will be able to show that they can maintain a positive approach to providing recovery-focused support to service users, and have the ability to inspire hope in service users at all times.
All application documents can be downloaded from the Vacancies page of our website.
The deadline for submission of applications is 12 noon on Friday 3rd January 2025.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Journeys Transformation Lead
Type: Part-time (17.5 hours a week), fixed term contract until 30 April 2025 (maternity cover)
Location: Office-based in London with the flexibility to work remotely
Salary: £25,873 (FTE £51,747) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is undergoing a major transformation, investing in data, technology, services and engagement to better serve the MS community. Our goal is to create a more connected and inspiring experience that deepens relationships and boosts engagement, income and impact.
As Customer Journeys Transformation Lead, you will play a key role in this change, leading efforts to map and improve customer journeys across all touchpoints.
You will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals. Using customer research and person-centred design, you will identify key moments, pain points, and areas for improvement.
Your focus will be on service journeys, volunteering, income generation and campaigning. You will also define a strategic approach to integrate these journeys across all areas.
Additionally, you’ll work closely with governance and business intelligence teams to make sure changes are planned and delivered effectively and impact is measured.
Closing date for applications: 9:00 on Tuesday 3 December 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We are searching for a Marketing and Communications Officer to join our team. In this role, you will work closely with the Head of Marketing and Communications, the Digital Marketing Officer, as well as external agencies and freelancers. This position is ideal for a collaborative marketer who can develop and manage diverse storylines and foster relationships across internal teams, journalists, and marketing partners.
The successful candidate will lead campaign management, email marketing, and PR efforts, focusing on reaching new audiences and increasing awareness of Lakeland Arts. You will play a key role in driving engagement with our programmes, events, and membership opportunities.
Lakeland Arts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
You can see a more detailed breakdown of the key responsibilities for this role in the attached job description. Please note that the key responsibilities listed in the job description is not an exhaustive list.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
Lighthouse Pedagogy Trust is a charity which creates life-changing, education-focused children’s homes, to ensure that children in care have the same opportunities as everyone else. We believe that children growing up in residential care should go on to achieve great things and lead fulfilling lives. We believe that social pedagogy, a focus on education, people, and place, is the best approach to supporting young people.
Our first children's home, opened in February 2022, is an award-winning building that has set a new standard for UK children's homes. You can learn more about the home and even take a virtual tour on our website.
As we continue to grow, we're excited to welcome new team members who are passionate about our mission. We are on the cusp of opening our second home with a third to follow shortly. In September 2025 we will launch a Graduate Diploma with our university partner. Additionally, in 2026, we plan to collaborate with a range of organisations from across the sector to deliver a leadership programme for children’s home managers.
Joining our team at this pivotal stage in our development will provide you with an exciting opportunity to contribute significantly to our expansion.
You can read more about how we're having a positive impact in our Annual Report 2022-2023.
Why Join Us?
Be part of a mission-driven team making a real difference.
Enjoy a supportive, collaborative work environment.
Generous annual leave, starting at 28 days (36 days inclusive of bank holidays) increasing to 30 days with 2 years service and 33 at 5 years.
Great benefits, including company sick pay, employer pension contributions, enhanced maternity and paternity pay, and a cycle-to-work scheme.
Grow with our organisation and contribute to its goals and values.
Benefit from being part of Catch22, a well-established charity, while experiencing the dynamic atmosphere of a startup.
Job Description
The Head of Development and Communications will lead LPT’s fundraising, communications and influencing efforts. You will be joining our team at an exciting stage in our development, and you will have the opportunity to play a pivotal role in our expansion.
In this role, you will face a range of exciting challenges on a daily basis, with key responsibilities such as:
Grant Funding and Social Investment: Drive our mission forward by crafting innovative fundraising strategies, writing compelling funding applications and building dynamic relationships with funders to secure essential support for expanding our homes and services.
Communications: Lead our public relations and branding efforts, engaging with stakeholders and the media to amplify our impact and share our story far and wide, while ensuring all staff are informed and inspired through effective internal communications.
Influence and Impact: Champion systemic change in the children’s home sector by forging influential partnerships with government bodies and research institutions, and using impact data to drive forward our work.
Sector Collaboration: Collaborate with others to share best practices and elevate standards across the sector, making a real difference in the lives of children.
Please see the full details in the Job Description.
Qualifications
The ideal candidate will have:
Strong stakeholder engagement skills, with a demonstrated ability to influence diverse and senior stakeholders.
Excellent communication skills, with high-impact presentation abilities and the talent to present complex information in an accessible way to varied audiences.
The ability to balance strategic thinking with hands-on execution.
Flexibility and organisation, capable of managing multiple projects.
A skilled problem solver and self-starter, able to lead projects independently.
Enjoyment in working as part of a small and ambitious team.
Energy and passion for improving the lives of children in care, and a commitment to the organisation’s growth, goals, and values.
Please see the full person specification listed in the Job Description.
Additional information
Salary: £50,000
Hours of work: Full-time, 37 hours per week
Application Process
Please upload your CV and submit a cover letter in the 'Message to Hiring Manager' box that outlines:
Why you are interested in working for Lighthouse Pedagogy Trust.
How you meet the requirements in the person specification.
Interviews
Application closing date: Monday 2nd December, 10am.
First-round interviews (online): 5th and 6th December
Second-round interviews (in person): Thursday 12th December
Safer Recruitment
At Lighthouse Pedagogy Trust, we safeguard all children and young people in our care. As part of our recruitment process, we conduct rigorous checks and vetting of all applicants, in line with legal and regulatory requirements and best practices.
Everyone who works in our homes will be responsible for safeguarding young people and putting their safety and wellbeing first.
This role is subject to an Enhanced Disclosure and Barring Service (police records) check, including overseas police checks where necessary. Please note that this post is exempt from the limitations of the Rehabilitation of Offenders Act, and as such, all previous cautions and convictions will need to be disclosed as part of any application.
For further information about the process, please go to:
See the benefits of working for Catch22 here.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
CharityJob does not allow for links to be poses. Please follow our linked ATS to view advertisment with relavent links.
The client requests no contact from agencies or media sales.
Grade: 5
Position type: Full time, Permanent
Responsible to: Website Manager
Direct reports: None
Location: Truro, Cornwall (hybrid) or remote UK with quarterly travel to Truro
Role purpose:
Join ShelterBox as our Website Copywriter and Editor and take the lead in generating ideas, writing and creating engaging content for our international websites. You’ll be responsible for crafting top-quality web copy and building web pages that look beautiful and perform brilliantly.
This is a creative and strategic role. In addition to paying attention to how the website looks and feels, you will plan our content strategy, use SEO principles in your writing and be able to spot user trends and share insights.
You’ll join a friendly and ambitious team, playing a key role in helping to make ShelterBox a global name. The role offers variety, working with other teams within the organisation to deliver a range of strategic projects.
Who are we looking for?
ShelterBox is looking for a creative and proactive individual with at least 2 years of experience working in copywriting or website content production. If you have a knack for spotting digital trends, engaging audiences and testing new approaches, then we want to hear from you!
The ideal candidate will have:
· Writing Skills: You should have a proven track record of crafting digital copy and comfortable with demonstrating the impact and conversions it has driven. You should be adept at tailoring your writing style to different audiences, whether you’re explaining complex international issues or crafting persuasive fundraising appeals.
· Strategic Mindset: You should be able to interpret Google Analytics data to understand what content works well and adapt the website accordingly
· Attention to Detail: Your content should be engaging, accurate and aligned with our brand voice.
This is a fantastic opportunity to get ‘behind the scenes’ of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.
Key Responsibilities:
Content Creation
· Produce engaging, high quality web copy that truly connects with our audiences and converts
· Design, write and create impactful web pages with compelling content to boost engagement and drive donations for our fundraising and communication campaigns
· Ensure all webpages are visually appealing and aligned with our brand guidelines and tone of voice
· Plan and deliver the ShelterBox blog to increase engagement and organic traffic
· Regularly update and maintain current website content, including case studies, country pages, and evergreen content, ensuring all information is current and performing well
· Provide ideas for new web pages and copy based on SEO opportunities and industry trends.
· Provide training to fundraising teams to develop their web copywriting skills
Planning, Testing and Auditing
· Create a website content plan that meets user needs, attracts new visitors to the website and improves SEO rankings
· Conduct SEO keyword research and monitor search rankings across the website
· Identify areas for improvement across in current website content and introduce new, engaging content
· Build tests and implement learnings into content plans, using split testing and optimisation tools
· Ensure website content is meeting user needs by running web surveys, putting the user at the heart of our content strategy
· Use tools like Google Analytics (GA4) and Hotjar to analyse web content performance and optimise supporter journeys
· Share insights and best practice with wider teams so they know what is working well and how to improve
International support
· Support our smaller affiliate websites by monitoring their content, prompting and helping those teams to update their pages
· Share our high-quality web content across all affiliate networks
· Support teams to improve quality of content with SEO training and recommendations.
· Share best practice insights, advice and training to all affiliate teams
Other responsibilities
· Any other duties as needed, appropriate to the level and grade of the post
The client requests no contact from agencies or media sales.