Employer Relationship Manager Jobs in Charing Cross, Greater London

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have a diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

An exciting opportunity has come up within the small, specialised library of Anna Freud. The library supports over 600 University College London (UCL) postgraduates students and the staff of Anna Freud.

We are looking for a librarian who is able to respond to varied user needs and dedicated to providing a friendly high standard service. The role would suit an enthusiastic and responsible self-starter with strong collaboration and planning skills, who is familiar with the requirements of higher education and small specialist libraries. The post is a three-day per week job-share with one of the current librarians. Together they will support the diverse information needs of the users at Anna Freud including both staff and students.
The two part-time Librarians share the responsibility for the management, and promotion of the library’s services and resources and for ensuring the delivery of a high-quality information service that meets the needs and aims of Anna Freud. 
This is a great opportunity to be involved in the planning and provision of a changing and expanding library service within a dynamic and high-profile mental health charity.

Location
Hybrid (a mixture of home/onsite working). London site (4-8 Rodney Street, London N1 9JH). This post requires a minimum of 7 hours onsite per week.

Contract duration
Permanent 

Closing date for applications
Midday (12pm), Monday 14 October 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview
Shortlisted applicants will be notified no later than Thursday 17 October 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews
Interviews will be held in person at 4-8 Rodney Street, London N1 9JH on Tuesday 22 October 2024.

How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Planning, Monitoring, Evaluation and Reporting (PMER) Advisor

Contract: 14 Months Fixed Term Parental Cover, Full Time,

Location: The role can be based in London UK, or in a country where WaterAid has a Country Programme Office, subject to right-to-work eligibility in the respective countries.
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £39,358 - £41,325 (depending on experience) or equivalent established Grade E salary and benefits in the country of employment.

About WaterAid:
Want to use your skills in planning, monitoring, evaluation and reporting (PMER) to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Planning, Monitoring, Evaluation and Reporting (PMER) Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

About the Team:
The role will be based in the Planning, Monitoring, Evaluation and Reporting (PMER) team, part of the Programme Operations Team in the International Programmes Department.

About the Role:
The Planning, Monitoring, Evaluation and Reporting (PMER) Advisor has three main areas of focus: (1) Coordinating annual planning and reporting processes within the International Programmes Department (IPD) (2) Leading and coordinating the PMER Community of Practice and (3) Strengthening organisational capacity in PMER.

In this role, you will:
Coordinate the IPD Annual Cycle

• Coordinate the IPD planning and reporting processes (Annual Cycle), including supporting the development and roll out of new planning and reporting processes.
• Build close working relationships with IPD senior management, Regional teams and key departments including Finance, People, Communications & Fundraising to support application and ownership of planning and reporting processes.
• Lead on the development of PMER guidance and tools to support IPD planning and reporting processes.
• Identify and support regular reviews and adjustments to Annual Cycle processes

Lead the coordination of the PMER Community of Practice

• Lead the coordination of the PMER Community of Practice and organise and chair the Community of Practice Steering Group. The PMER Community of Practice is an informal group designed to facilitate the sharing of learning and best practice among WaterAid staff, especially PMER staff.
• Lead on PMER Community of Practice communications including the CoP communications strategy, quarterly PMER inductions, trainings and learning sessions and communicating regular PMER updates.
• Ensure that the PMER Community of Practice is active, incentivising participation in COP activities e.g. drop in clinics, webinars, discussions etc.

Strengthen organisational PMER capacity

• Develop and manage effective PMER capacity strengthening initiatives to support the application of the PMER core procedures and especially Reporting processes. This includes developing new and strengthening existing PMER guidance and tools and developing and delivering training.
• Provide remote and/or face-to-face support to Country Programmes and Regional Teams on an ad hoc basis to strengthen and build capacity in PMER
• Support any other relevant processes including administrative tasks within the remit of PMER as required

External Representation

• Represent WaterAid externally on key PMER issues, linking with key networks as appropriate

About You:

• Experience of coordinating and rolling out complex reporting processes, working with a range of stakeholders to ensure timely completion of deliverables
• Experience of building engagement of colleagues on a specific area of work, in-person or remotely
• Experience of strengthening the skills and capacities of others either face-to-face or remotely
• Good understanding of planning, monitoring, evaluation and reporting concepts and approaches
• Experience of writing reports fluently in English based on analysing and presenting complex information to a variety of audiences
• A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate
• Ability to travel internationally for up to 4 weeks per year
• Commitment to WaterAid's values and a working style that reflects these.

Desirable skills

• Experience in an international development organisation
• Specific qualifications or training in project planning, monitoring, evaluation and reporting
• Knowledge of maintaining and managing online information platforms such as SharePoint
• Fluent in written and spoken French, Spanish or Portuguese or another language widely spoken within a WaterAid Country Programme

Closing date: Applications will close at 23:59 on 13th October 2024.

How to Apply: To apply, see the full job pack, and click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format. In the cover letter, please outline your experience with regards to the three core accountabilities of this role.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION:  To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES:  We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Role Description

We are seeking an enthusiastic and proactive Programme Coordinator to take the lead in ensuring the seamless execution of all student-focused events. In this pivotal role, you will immerse yourself in SEO-London’s wide range of programmes, gaining insight into the industries they support and using this knowledge to engage with students and partner firms. You’ll be at the heart of planning, organising, and promoting impactful events that drive student success.
Your data-driven approach will allow you to create insightful reports that measure the impact of each programme, helping to shape future initiatives. Collaborating closely with a passionate team, you’ll have the opportunity to propose fresh ideas and innovative solutions to continuously enhance the student experience.
With a strong focus on delivering top-tier customer care, you’ll ensure every student interaction is professional and supportive. This is an exciting chance to make a meaningful contribution to the development of future leaders while honing your skills in event coordination and stakeholder management!

If successful, you will sit within the SEO Schools division of SEO London, where you will support the prep and delivery of multiple impactful and engaging initiatives, such as: 

•  SEO Empower (Year 12-13): A 2-year work readiness programme where students benefit from multi-industry insight sessions, work experience, university access, mentoring and skills training
• *New for the 2024-25 academic year* Plan A (Year 13): A 6-month programme designed to educate and train students intending to pursue a Higher-Level Apprenticeship, through demystifying the landscape and application process
• *New for the 2024-25 academic year* SEO Ignite (Year 11): An Intensive 1-week residential programme for students post-GCSE exams, which delivers introductions to career pathways, insights to different industries and authentic exposure to employers
• *New for the 2024-25 academic year* SEO Spark (Year 10); A 1-day career insight opportunity where SEO London connects partner schools with sponsor firm volunteers to deliver interactive activities that meet careers benchmarks

Accountabilities

DAY TO DAY DELIVERY OF EVENTS  

• Responsible for the overall administration of all student events, ensuring student communication is exceptional. Including event management (covering agenda creation and resource/activity development), student and partner communication/coordination, along with posting opportunities and roles in the weekly newsletter.

STUDENT MANAGEMENT & QUERY HANDLING 

• Responsible for the relationship management of the students - including the ability to understand needs, resolve issues, and anticipating and creating a strong relationship on behalf of SEO-London 
• Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events 
• Responsible for managing the programme inboxes (where applicable) 
• Responsible for identifying creative and innovative ways to connect, educate and train students 
• Provide oversight of higher education applications, CV support, screening, and recruitment preparation 
• Responsible for attending campus/school careers events and representing SEO-London professionally with knowledge and enthusiasm 
• Organise mentoring and buddying allocations  

  
QUALITY ASSURANCE  

• Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. 
• Responsible for running reports to track and monitor events from the CRM

Required qualifications 

• University degree (any discipline)  

Candidates without qualifications will be considered if they have at least 1 years relevant and relatable work experience in a similar role. 

Skills and experience 
We are looking for applicants who have demonstrable experience in some of the following skills and will be willing to learn and develop others:  

• Project Management 
• Stakeholder management  
• Organisation skills  
• A passion for supporting young people, along with having a working knowledge of the student lifecycle (both school and university) in the UK
• Having an interest and knowledge about the industries SEO-London operates in
• Business writing skills 
• Diversity and inclusion knowledge 
• Database experience and analysing data 
• Strong understanding of employability skills required by students to be job market ready 
• Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in Word, creating spreadsheets, tables & running and analysing pivot tables in Excel; along with the ability to manage Outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate. 
• Demonstrable communication and listening skills 
• Ability to collaborate and work as part of a team 
• Empathic approach to working with others

What we offer? 

• Salary: from £26-31k, depending on experience 
• Annual Leave: 28 days + Bank Holidays 
• Enhanced Family Friendly Policy
• Flexible working - 2 days in the office 
• Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…

Closing date for applications

Closing date for applications: 29th September 2024 - 23:59pm
First Interview dates: 8th and 10th October 2024 
Second Interview dates: 15th October 2024

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.

IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities. As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.

We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies toprotect women’s and girl’s rights.

Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)

Contract: Associate

Hours: Variable, according to demand for services/caseload and role in investigation

Salary: £25.25 per hour (50% professional rate for travel plus expenses)

Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the Role

We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.

The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.

The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.

Please Note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Please note this is a rolling recruitment campaign

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Our Safeguarding Team has a great opportunity for you to join them as a Safeguarding Advisor, where you can contribute to making the Trust a safeguarding first organisation that is a safe and supportive place for young people to be part of.

You will provide safeguarding support and advice to our frontline colleagues, volunteers and partners working with children and young people aged 11-30 participating in Prince's Trust programmes and activities.

Your primary focus will be on case management of safeguarding referrals for young people across the four nations of the UK. You will be responsible for triaging safeguarding concerns, managing a caseload and being part of a duty rota across the Safeguarding Team. You will contribute to the safeguarding data and performance ensuring that we demonstrate the impact of our work. You will also train and support colleagues locally and across the organisation, as well as being supported in your own work and professional development so that you can make a real difference in the lives of the young people at the Prince’s Trust. 

There is a very strong commitment to safeguarding across the Trust and this means that there will be developing opportunities for you and your colleagues to promote our safeguarding first culture throughout the Prince’s Trust and allow the young people we support to achieve their best outcomes.

We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.

You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.

Key details

• Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
• Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
• Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*

Key objectives:

• To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
• To maintain and build a network of relationships with relevant external agencies and internal specialists.
• To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.

Reporting to: Service Manager and Head of Services (Housing)

Main tasks and responsibilities

Young people's services

Delivering a housing advice service to young people with multiple needs. This will include:

1. Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
2. Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
3. Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
4. Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
5. Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
6. Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
7. Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.

Sharing best practice

To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:

1. Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
2. Promoting and representing NHYC at relevant forums, meetings and events.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
2. Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
3. Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
4. Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
2. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
3. Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.

Other

To contribute positively and constructively to the development of the team, the service and the centre. This will include:

1. Covering for other members of the team where necessary.
2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.
3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.

Application deadline

9am, Friday 4 October - or earlier if enough applications received

We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.

The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.

You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.

This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.

Principle Duties and Areas of Responsibility

Operational Leadership and Governance

• Overall accountability for the operations of the foundation
• Oversee and optimise internal processes and workflows to enhance efficiency and productivity
• Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
• Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
• Oversee the development of all necessary policies to ensure safe and healthy working environments
• Ensure FNF is compliant with all financial, tax, charity and legal requirements

Financial Management

• Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
• Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
• Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
• Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
• Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
• Oversee the management and development of VAT reporting for FNF and trading subsidiary
• Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC

Systems and controls

• Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
• Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
• Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
• Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary

Fundraising, Events, Marketing and Communications

• Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
• Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
• Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
• Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.

Digital

• Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy

HR

• Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
• In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
• Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
• Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
• Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF

People Leadership

• Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
• Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes

Person Specification

Experience, Knowledge, and Skills

• Proven experience as a senior leader in ideally a non-profit or public sector organisation
• Strong and extensive operations management experience, financial leadership and programme delivery
• Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
• Demonstrated success in strategic planning, organisational development and stakeholder engagement
• Excellent leadership and team management skills, with the ability to inspire and motivate staff
• Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
• Experience of working with a Charity Board of Trustees
• Proven ability to develop a long term financial strategy and plans
• Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
• A commitment to the charity's mission and values
• Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
• Ability to think strategically, anticipating future trends and developing plans accordingly
• Encourage innovation and seek to understand best practice from both inside and outside the sector
• Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
• ACCA/CIMA/ACA or an equivalent finance qualification is desirable

Competencies

• Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
• Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
• Champions innovation fostering a culture of adaptability and forward thinking
• Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
• Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
• Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.

First Interviews will be held on: 21st October 2024

Strictly no agencies please.

Holloway Road, London 

Ref ECA- 241

Are you a proactive, compassionate and collaborative individual with a proven record of successfully supporting young people into sustainable employment and working with young people who have learning difficulties, disabilities, mental health and/or have spent time in care?

If so, join St Giles as an Employment Caseworker, where you will support the delivery of a high-level service that provides a programme of engagement, advocacy and support to vulnerable young people who may have multiple and complex barriers.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24 year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

About this key role

As an integral part of an energetic and highly motivated team, our successful candidate will be responsible for engaging, motivating, advocating for, and supporting a caseload of young people experiencing a range of barriers, including involvement with the Criminal Justice System, gang involvement/ risk of, substance misuse and/or learning difficulties to achieve set engagement and employment targets.

You will achieve this by developing and delivering engaging one-to-one and group customised support that will enable young people to overcome their employment and wider barriers as well as helping them to progress with their personal goals and ambitions.  We will also count on you to engage employers and to develop and maintain effective working relationships with them and to work collaboratively with local agencies.

What we are looking for

• Experience of working on a target driven project, and a proven ability to manage a caseload and achieve individual set targets for engagement, training, apprenticeship and employment targets
• Experience of engaging young people via outreach and promotion
• Level 3 Advice and Guidance qualification or equivalent
• The ability to engage and support young people who face multiple and complex barriers to employment
• In-depth knowledge of the issues faced by the client group in accessing and sustaining employment
• Excellent interpersonal, relationship-building and communication skills, both verbal and written
• A flexible, professional and adaptable approach to your work

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 11pm on 04 October 2024.

Job description

 The aim of this exciting role is to contribute to the delivery of Mind in Tower Hamlets (MITHNR) and East London Foundation NHS Trust’s (ELFT) Talking Therapies Employment Advice Service.  

 Purpose of the role

 To provide employment advice to patients accessing ELFT NHS Talking Therapies, supporting patients to gain and/or retain employment via one to one information, advice and guidance sessions. This role is part of the national Employment Advice in NHS Talking Therapies programme and has been accredited by the Matrix standards for information, advice and guidance.

 Adopting our organisational culture

 We have a strong reputation for delivering high quality services and achieving positive outcomes.

Our practices are underpinned by our Kindness Charter, Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.

Key Responsibilities

Role Specific

· Maintain a caseload of clients offering one to one support to help clients find, remain or retain employment. 

· Carry out initial telephone assessments and action plans using SMART goals to identify clients goals and barriers to employment.

· Offer a range of employment support interventions to clients that will support them to find, remain or return to work.

· Offer one to one sessions at least 1 evening per week where working hours will be 11 – 6:30pm

· Work in an integrated way with the IAPT clinical team to demonstrate a seamless service to the client. Co-location to different NHS IAPT services and centres across Tower Hamlets to offer Employment Advice.

· Support clients to create CVs, Cover Letters, write applications, inform clients of job search techniques, and provide mock interview practice.

· Provide 1-2-1 support to clients to enable them to return to work after long term sickness absence or other reasons

· Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace

· Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities

· Manage allocated service project and work with the team to ensure referrals are received on time

· Ensure that all necessary paperwork is completed on time, including questionnaires, reports and minutes for each client engagement and that these are regularly updated using the IAPTus (patient database system) and protocols.

· Ensure Caseload Management Tool is regularly up to date with client session information and targets.

· Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to

General

· Comply with, promote, and contribute to the development of MindTHNR’s: Aims and 

Values, Equality, Diversity and Inclusive principles and all organisational policies.

· Attend appropriate internal, external training courses, E-Learning, supervision, and staff team meetings and away days.

· Other than where central administrative support is available, to be administratively self-servicing.

You must have:

· At least 1 year of providing Employment Advice or equivalent work experience in Employment/IAG Sector

· Educated to degree level or equivalent work experience.

· Ability to provide 1-2-1-person centred employment advice

· At least 1 year’s case load management experience

· Demonstrable experience of working within a multi-disciplinary team and establishing good working relationships with other provider organisations, e.g., legal advice, job centres and HR

· Experience in offering advice around employment issues including welfare benefits

· Experience of engaging and working with employers in supporting people to gain and retain employment

· Experience of using client database systems and IT systems

· Understanding of Adult Safeguarding principles

· Ability to work well under pressure and deal with conflicting demands and plan, prioritise and manage deadlines and workloads.

· Good understanding of legislation, good practice and

· guidance in relation to employment rights, disabilities, and welfare benefits

· Understanding of the challenges faced by employers when supporting employees with common mental health difficulties

· Ability to actively listen to clients’ needs and offer advice in a non-judgemental way

· Demonstrate the ability to work as part of a team in a diverse environment

· Excellent IT skills including Word, Excel and Internet including database systems

· Demonstrable ability to engage with people from all backgrounds and a commitment to Equality, Diversity, and Inclusion practices.

The benefits of working for the organisation include 28 days annual leave + Public Holidays, Development and Growth opportunities, Company Pension Scheme and an Employee Assistance Programme.

Post is subject to an enhanced Disclosure Barring Service check and Right to Work Checks.

As an anti-racist, anti-discriminatory and inclusive organisation, we strongly welcome applications from all sectors of the community.

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional Team and Make a difference to Children living in residential Care.

• Starting Salary: £ 27,352
• Overtime and Bank holidays paid time and half
• Shifts: 22.00 - 8.45 - 40 hours per week
• Working Hours: Full time 40 hours, including weekends and bank holidays
• Location: Balham (SW12)

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

About the Role

As an Experienced Children's Residential Practitioner, you will provide direct support and care for young people aged 12 to 17 years. Our young people have complex emotional and mental health difficulties (such as trauma and loss) and often struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at building life skills, develop a restorative learning approach to behaviour and manage their own safety within the community.

St Christopher’s Academy

At St Christopher`s we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

What are we looking for?

• Desirable Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway).
• Minimum of 1 years’ experience working and supporting Young People to achieve their full potential.
• Ability to build and promote trusted relationships while maintaining professional boundaries.
• Experience of achieving outcomes as part of working in a service and the records which evidence that.
• A working knowledge of key legislation regarding Safeguarding practices relating to children and young people
• Understanding of the issues experienced by young people such as bullying, gangs, radicalisation, self-harm, sexual exploitation and how these impact on behaviour.
• Creativity, enthusiasm and energy to inspire and encourage young people to achieve great things.

What you should expect from us

• Starting salary of £27,352 per annum.
• Tailored career development plan through our “St Christopher’s Academy”.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, Mental health and therapeutic interventions ,
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Employee Awards based on performance and length of service.

Healthwatch Sutton is a dynamic charitable organisation, set up to improve the health and wellbeing of people of Sutton. We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.

We are looking for someone who is passionate about enabling local people to have a voice in health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.

Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.

The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.

Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities. You will also need to be friendly and approachable to build relationships with our Board, volunteers and member of the public. We would like a person with an enthusiasm for improving people lives.

Unfortunately, we cannot accept CVs for this position.

The closing date for applications is midday Monday 30th September 2024..

Interviews Tuesday, 8th October 2024.

Job Title: Information & Advice Helpline Officer (Maternity Cover)

Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)

(Some flexibility with hours/days may be possible)

Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)

Location: This role operates from our office in Thornton Heath

Salary:  £8542.58 pro-rata from FTE of £25,627.74

Background to the Role

Do you have helpline or call centre experience?  Are you good at communicating on the telephone?  Do you enjoy helping people to find information and solutions to challenges?  Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.

Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card.  You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.

Main Duties (but not limited to)

• Providing information and signposting to callers to our Helpline and to people enquiring by email
• Entering new client referrals on our database and recording each new enquiry on our systems
• Supporting and supervising volunteers within the I&A Team
• This list is not exhaustive.

Responsibilities will include (but are not limited to)

• Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
• Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
• Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
• This list is not exhaustive.

CVs will not be accepted.

Closing date: 12pm, Friday 18th October 2024

Interview: Thursday, 24th October 2024

This post is subject to a Disclosure and Barring Service check.

The Sentencing Academy, established in 2019, has made significant strides in advocating for effective sentencing practices and enhancing the understanding of sentencing among professionals and the public. Following successful funding we are excited to announce a new opportunity for a visionary leader to join us as the Chief Executive Officer (CEO). This pivotal brand new role will oversee the strategic direction of the charity, strengthening future sustainability and marking a new chapter in its mission to promote evidenced-based approaches to sentencing to help reduce re-offending, provide justice to victims and improve public confidence.

CEO
Location: Central London – Flexible hybrid working
Salary: £65,000 per annum
Contract: Permanent
Hours: Full time, 37.5 hours per week – Part time hours considered

About the Role

This key position offers the chance to shape and develop the future of the Sentencing Academy and its commitment to enhancing sentencing practices and research in England and Wales. It is a leadership opportunity that involves working closely with the senior team to execute a strategic plan that supports the charity's longevity. It is a role that not only focuses on organisational growth and influence but also emphasises the importance of operational compliance, financial health, and fostering strong relationships with key stakeholders and partners.

About You

We are seeking a passionate, and experienced leader with a proven track record in the non-profit or academic sector to join our team as CEO. You will have excellent communication and interpersonal skills, with a comprehensive understanding of sentencing and/or the wider criminal justice system. Your background will include strategic planning, governance, and financial management, with a strong ability to secure funding through grants and partnerships.

You will inspire and lead a diverse team, with expertise to build and maintain strong relationships, and represent our organisation in public forums and the media. Additionally, you will have a proven track record in leading the production of research and/or policy publications. A commitment to Equity, Diversity, and Inclusion (EDI) is essential, along with excellent organisational and IT skills. As a forward-thinking leader you will demonstrate strong analytical problem-solving skills, and the ability to make sound decisions under pressure.

What We Offer

The post is offered on a full time basis at 37.5 hours per week on a permanent basis. Part time hours of no less than 30 hours per week could be considered for the right candidate if required. An attractive package is offered alongside flexible hybrid working arrangements. The salary for a full time post at this level is £65,000.

Closing date is Saturday 5th October 2024 at 5pm.

Sentencing Academy is an equal opportunities employer and welcomes applications from all suitably qualified persons from all backgrounds.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.