Employer Relationship Manager Jobs in Charing Cross, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help people improve their health and well-being through gardening? Do you have experience of working in a community gardening or health and social care setting? At Thrive, our Practitioners work with plants and people to improve an individual’s physical and psychological health, social interaction. skills and confidence.
We’re looking for a new STH Practitioner to provide high quality and effective Social and Therapeutic Horticulture (STH) programmes for adults in our gardens in Battersea Park and outreach settings. Working alongside volunteers this role will support people with learning disabilities, autism, long term health conditions or other disabilities.
Based at Thrive London in Battersea Park. The role will involve some work undertaken off-site in London and occasional travel to the Thrive Centres in Reading and Birmingham.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
Closing date for applications: Monday 21 October 9am. Interviews are anticipated to take place on Monday 28 October 2024.
For further information please refer to the full job and person specification below
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels. The role is based at Guy's Hospital - Great Maze Pond, London SE1 9RT
Scope of role
- Providing tailored financial advice and support.
- To maintain detailed case records.
- Keep up to date with legislation, policies and procedures and undertake appropriate training.
Key Responsibilities
- Accurate, effective and individually tailored advice
- Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
- Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
- Complete assessments which lead to appropriate referral to an in house debt adviser
- Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to
set their own priorities.
- Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.
Detailed case records
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
- Ensuring all case records and written up in a timely manner.
- Monitor and report on client engagement and outcomes from advice sessions.
- Familiarity with CRM systems and practices (Customer Relationship Management system).
- Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.
Up-to-date training
- Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
- Maintaining an up-to-date record of all training sessions.
Teamwork and Collaboration
- Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
- Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money
throughout your work.
- Compliance with Toynbee Hall policies and procedures, including health andsafety.
5. Other
- Travel across London as required, and occasionally the UK.
- Undertake additional tasks as delegated by DFA Management.
Please download the full Job Description for more details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Race Equality Foundation is expanding during an exciting phase of growth. We are building our team to advance our mission of tackling racism and transforming the lives of Black, Asian, and ethnically minoritised communities.
We are seeking a Communications and Events Assistant to help amplify the Foundation’s research and promote our flagship Strengthening Families, Strengthening Communities programme. We’re looking for a passionate communicator who wants to use their skills to drive positive change.
This is a fantastic opportunity for someone at the start of their career to contribute to impactful programmes that improve the lives of Black, Asian, and ethnically minoritised communities nationwide.
We offer a comprehensive benefits package that includes 25 days of annual leave, increasing by an additional day each year up to 30 days. We provide a generous maternity, paternity, and parental leave package, as well as an employee wellbeing assistance scheme available to all staff and their household family members, which includes up to 8 one-on-one counselling or therapy sessions annually. Additional perks include free eye tests and a contribution towards glasses, employer pension contributions of 5%, access to a loan scheme, and a robust training and development package to support your professional growth.
Please note, applications via CVs will not be considered.
Closing date for applications is Monday 30th September. Interviews will take place on Friday 4th October.
Using Anonymous Recruitment
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Join a team that is changing places and changing lives.
Groundwork is the community charity with a green heart. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork operates throughout the UK helping communities find practical solutions to the challenges they face.
The Fundraising Officer supports the generation of income, principally for Groundwork activities across the East of England. Working with business development colleagues and delivery staff you will help to identify income sources, approach funders and partners, develop and write bids, and contribute towards the annual income of the Trust.
Salary range : £26,182 - £30,832 pro rata (depending on relevant experience)
Term: Min 22.5 hours – Max 25 hours per week, permanent
Location: East of England, with opportunities for home working
In this role, you will monitor the external funding environment to identify suitable sources of charitable trust and foundation funding and tender opportunities for projects and programmes of activity. You will use your communication skills to write high quality, persuasive copy that brings the charities work to life for potential funders, such as charitable trusts, BIG lottery, local authorities and central government. In return we offer a supportive working environment, lots of variety in your work and the opportunity to develop your skills and professional knowledge.
Ideally, you will have experience of successful grant funding from Trusts, foundations, lottery distributors or similar, together with demonstrable experience of undertaking high quality research. The ability to quickly develop a detailed understanding of wide ranging and complex topics is essential as is a genuine interest and enthusiasm towards fundraising work.
If you are looking for an inclusive, family friendly organisation which offers flexibility, a supportive culture, an employee assistance programme together with the opportunity to develop your skills we would like to hear from you.
Groundwork East is an equal opportunities employer and welcomes applications from all members of the community.
For more information about this post, please go to our website. To apply, please send a short covering letter explaining how you meet the job requirements along with your CV.
Closing Date: Wednesday 09 October 2024
Interview Date: Wednesday 16 October 2024 via Teams
We understand the importance of managing your data securely. Find out how we process data in our privacy notice.
The client requests no contact from agencies or media sales.
This is a new and exciting role in Refuge, and the post holder will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. The post holder will be based within housing teams for three days a week, to help facilitate.
- Close working relationships with Housing colleagues
- Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
- Specialist support for survivors at the moment of crisis
- Provision of advocacy; supporting survivors to access safe accommodation
- Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager
This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.
The housing IGVA will carry a caseload of survivors and their children that require additional support. They will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
They will empower survivors by providing them with emotional, practical and personal welfare support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Recovery Coordinator
Location: Lambeth, London
Assignment Length: 3 months (covering permanent recruitment)
Pay: £14.40 + holiday pay = £16.14 or £18.50 umbrella per hour
Hours: Monday - Friday, 09:00 - 17:00
We are seeking a dedicated and compassionate Recovery Coordinator to join a vital project in Lambeth, London, supporting individuals with mental health needs to find and sustain meaningful employment.
About the Role:
This role is part of a project focused on empowering Southwark residents by addressing various barriers to employment. You will provide personalised support and guidance through regular coaching sessions, helping clients reach their full potential and secure job opportunities that align with their goals and mental health support needs.
Key Responsibilities:
- Manage a growing caseload of up to 20 clients - some in employment already, some seeking employment
- Providing exceptional support to people with mental health issues into suitable and sustainable employment.
- Engaging with people from referral, into work and beyond for sustainment, offering comprehensive support in skills identification and practical guidance.
- Playing a crucial role in supporting sustained success for people and employers in work.
- Establishing relationships with key stakeholders in mental health teams and employers for effective referrals and successful outcomes.
- Ensuring accurate data collection, recording and maintenance of an up-to-date case management system.
- Provide comprehensive employment support including CV writing, job search assistance, and application support
- Help clients identify and access relevant training courses, apprenticeships, volunteer positions, and internships
- Offer careers advice, interview coaching, and confidence-building exercises
- Build and maintain relationships with local employers to facilitate job placements
- Collaborate with local referral sources including the council, Talking Therapies, and self-referrals
Location:
This role is based in Lambeth, with a focus on supporting clients with low to high support needs referred via various mental health pathways. You'll be primarily based in Stockwell, with visits across a few different sites in the borough of Lambeth
Please note: this is an in-person role with no remote working.
Ideal Candidate: We are looking for individuals with experience in:
- CV writing support
- Experience with supporting people living with various mental health conditions
- Job search and application assistance
- Confidence-building for interviews
- Careers advice and guidance
- Mentoring and coaching
- Strong IT, administrative, and literacy skills are essential for this role. Additionally, experience working with individuals with low to medium mental health support needs will be highly beneficial.
If you are passionate about making a difference in people's lives and have the skills and experience to support those with mental health needs into employment, we want to hear from you!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Chief Executive Officer
Our client has an exciting opportunity for an experienced Chief Executive Officer to provide leadership and direction to drive the achievement of their strategic aims.
Location: London, with hybrid working
Hours: 37.5 hours per week
Salary: £100,000 – £120,000 dependant on experience
Contract: Permanent
Benefits: Excellent benefits package including 21 days per year + bank holidays + 3 days leave between Christmas and New Year, 4% employer pension contribution, Employee Assistance Programme
The Organisation
Our client are a highly respected professional membership organisation with members in 140 countries, comprised primarily of clinicians who utilize and depend on ultrasound in all aspects of Obstetrics & Gynecology. The Society includes Obstetricians and Gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally. Their mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in Obstetrics and Gynecology. This is achieved through education and training, programmatic initiatives and advocacy.
They offer a diverse range of products and services to its community including a highly ranked scientific journal (Ultrasound in Obstetrics and Gynecology), a world leading annual Congress, online education through its Academy, education courses and regional activities, and delivery of its Outreach program to underserved regions.
The Role
Reporting to the President and working closely with the Board of Trustees, the Chief Executive Officer will be the lead senior executive with overall responsibility for the operation of the organisation. In this pivotal role, the Chief Executive Officer will:
• Provide leadership and direction to the organisation in the development and achievement of its vision, mission and values
• Be responsible for delivering the agreed strategies and achieving the business plans of the organisation, by effectively overseeing, managing and developing the resources available to the organisation
• Lead the Senior Management and their Management teams
• Assess, develop and promote strategic partnerships with a range of stakeholders to ensure strategic outcomes
• Represent the organisation externally, both in the UK and internationally to promote the services and values
Key responsibilities include:
• Strategic leadership
• Governance
• Financial and resources management
• People management
• External relations
More detail of these key responsibilities can be found in the job description.
About You
As Chief Executive, you will be educated to degree level, have a proven track record in leading small to medium sized not for profit organisations and have substantial experience of developing organisational strategy, delivering growth, innovation and change.
Additionally, you will have experience/knowledge of:
• Working collaboratively with Boards to achieve the organisation’s mission
• The identification and management of risk
• Organisational legal responsibilities and requirements, including charity governance and international policy with respect to women’s and children’s health, charities and associated education
• Managing and leading a team of senior managers
• Relationship management, with demonstrable experience of work effectively with key stakeholders
The successful candidate will already have an interest in and commitment to women’s health, be able to work collaboratively, demonstrate emotional intelligence and build credibility. Due to the demands of the role and working with stakeholders in different time zones, the hours will be variable and there will also be both UK and international travel.
To apply:
Please submit a CV and cover letter by the closing date of 11:59pm on 20 October 2024.
Closing date for applications: 11:59pm on 20 October 2024
Interviews: will take place either 4th or 7th November 2024
You may also have experience in the following: Chief Executive, Executive Officer, Deputy Chief Executive, Charity, Third Sector, NFP, etc.
REF-216 796
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Newham.
£28,500.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge. These may include housing, living skills, accessing benefits or the community, or other interventions and will be on a person-centred basis. The main aim of the service is to provide short-term support to customers to link with longer-term services to reduce escalations in need and reduce inpatient readmission and reduce pressure on inpatient beds.
The shift pattern for this role includes 40 hours per week, including weekends and Bank Holidays. The shift Pattern includes 08:00-16:00 and 14:00-22:00
For a full job description, please visit our website jobs.lookahead.org.uk
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Assessing referrals received by the service, within the 4-hour target, and providing rapid response to these.
Inducting new customers and helping orient them to the community and local area
Completing/supporting housing referrals as required, supporting customers with budgeting tools and providing support to customers in accessing any benefits or addressing any issues such as benefits.
Building a relationship with the local borough and any key agencies. For example: no recourse to public funds teams, homelessness teams, community mental health teams etc.
Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork
Proactively engaging in learning and development activities to increase knowledge and skills on an ongoing basis
Monitoring and reporting on customer interactions, including escalation of any concerns or changes in customer's presentation or welfare.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behavior
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
Ability to cope positively with challenging and diverse behavior
What you'll bring:
Up to NVQ Level 2 or equivalent - whilst you may have little or no previous relevant sector work experience, eagerness to learn and engage with customers positively is a must.
Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.
IT skills are a requirement of this post. If the appropriate I.T. skills are not gained by the recruitment stage, appropriate training may be provided by Look Ahead
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
As part of the newly formed Stewardship function, we are excited to share a new role - Stewardship Events Executive (London-based).
Working with Corporate Partnerships and Philanthropy teams to deliver sector-leading experiences for our supporters, this is an excellent opportunity for someone to manage their own events and take the lead on all things logistics to deliver seamless engagement opportunities for our supporters.
Alongside your own portfolio of events, you will also support the Stewardship Events Manager to deliver stand-out moments such as The Prince's Trust Partnership Awards, Technology & Digital Leadership Forum, and the Million Makers National Final.
If you're organised and love to inject creativity into your work, this could be the perfect role for you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
To support SEND (young people with disabilities) on the Shaw Trust supported internships to progress on their work placements and make successful transitions into paid work. To provide training and support for business partners and families, to ensure success during the workplace placements and to seek out job opportunities both within and outside of the host employer.
Position available in Heathrow, Bath Road. Free Parking onsite
Shaw Trust provides support to young people across schools, SFA that include providing information advice, guidance and support to ensure young people are able to assess their attributes and circumstances, planning to meet learning goals, supporting the intern to implement their plans and keeping these under review.
We would like individuals that are committed to supporting and engaging with young people to ensure they develop resilience and are able to make positive and sustainable transitions through education and training into employment. In particular, those that are energetic, passionate, dynamic and innovative in their approach to achieving the above.
Job Description
- Provides individualised support for interns at the host business worksite placement or competitive job which includes: job coaching, identifying job placements, assistive technology, etc.
- Attends host business induction to ensure student understanding and learning
- Works with managers and co-workers to educate on disability awareness
- Communicates with parents on a regular basis
- Visits students and give feedback to all team members
- Meets daily with tutor to discuss student progress
- Meets regularly with business liaison, managers and peer mentors to discuss student strengths and challenges, issues, progress, etc
- Works with tutor to plan events such as induction, information nights/Open days and graduation
- Works with other team members to provide internal and external marketing for business and community such as newsletter articles, website information, tours, community presentations, social media etc.
- Communicates effectively with the tutor, other job coaches, the senior practitioner, employers, co-workers, family members, and school and agency personnel as it relates to the student being trained.
- Carries out steps of job coaching plan with students and other parties as appropriate.
- Work with employers, families, job placement specialist, agency personnel, school personnel and other appropriate parties to problem solve issues related to training and employment.
- Train students in the areas of grooming, hygiene, communication, interviewing, and behaviour as they relate to successful employment.
- Provides travel training to job site if necessary.
- Communicates with tutor to make final decisions regarding any issues that may affect student success at a worksite rotation or competitive job site.
- Participates in decision-making process to identify and implement training strategies and/or services with other staff and host business staff.
- Adheres to and promotes standards of the host business and/or competitive work site in order to promote job productivity and efficiency.
- Submits and completes appropriate job coaching paperwork.
- Applies for Access to Work allowance on behalf of the students
- Provides basic information about benefits, work-related expenses etc
- Recognises and acts on the legal responsibilities concerning the safety and welfare of the students.
- To be knowledgeable about current trends, LMI, thoughts and initiatives in education
- To work as a member of a team to ensure the education and welfare of all students
- To ensure a clear understanding of the nature of each student’s learning difficulties and or social/emotional needs and take steps to address these needs
- To arrange access to stimulating learning environments both in and out of the work place
- To use and utilise a variety of support methods and resources appropriate to the needs of the students
- Be prepared to undertake a training programme such as first aid if appropriate
Person Specification
- NVQ Level 6 or equivalent qualification in Careers Education and Guidance, Youth and Community work or Social Care (or willing to work towards)
- Level 3 Education and Training Award (or willing to work towards)
- Strong communicator verbally, in writing and using various IT tools with a diverse group including Senior Managers, other professionals, young people and parents.
- Entrepreneurial and dynamic able to identify and implement new ways of working that enhances service delivery and outcomes for young people.
- Strong leadership and management skills.
- Experience of working with teams to set and maintain a positive culture.
- An ability to develop and sustain effective relationships with key organisations.
- Well organised and able to manage own workload.
- Strong track record of achieving contract KPI’s and achieving outcomes for young people.
- An ability to work in and create strong partnerships with other organisations.
- Track record of developing new services for young people.
- Track record of bringing in additional income or contracts
- Personal and professional demeanour which generates credibility and confidence with clients, managers, staff, external partners and all other stakeholders.
- Knowledge of relevant legislation, policy and guidance relating to Children and Young People’s Services and SEND
Candidate must be able to travel to Heathrow, Bath Road. Free parking avaliable to staff.
The client requests no contact from agencies or media sales.
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Consultant role will support the Director and Mobilise team to coordinate and deliver a range of projects supporting our clients. This new and exciting role is well suited to an individual that enjoys building new connections, working with and supporting people and organisations to learn and develop, values working to a high standard and wants to bring about change. The post holder's duties will primarily focus on providing capacity building support to third sector organisations alongside organising events, undertaking community outreach, building and maintaining relationships and networks, writing reports based on analysis and research, and engaging with clients and project stakeholders to prepare bids and deliver new work.
Main Duties:
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Plan and manage projects to ensure activities are delivered effectively to timescale and budget
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Plan and deliver fieldwork, outreach projects and events to engage residents and organisations
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Work as part of a team to deliver projects with associates and partner companies
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Undertake research and data collection, including resident engagement activities
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Lead and support the design and delivery of workshops, training opportunities, and resources to support NFP organisations on a range of key capacity building areas
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Undertake organisational health checks and keep accurate and up to date records
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Undertake monitoring and evaluation activities
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Help create content and materials for communications purposes and social media
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Work closely with project leads to prepare reporting and supporting documents
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Support the development of Mobilise Public Ltd and its people, including supporting the development of tenders and proposals
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Any other tasks as directed commensurate to the role
Skills, Knowledge & Experience Required (Essential)
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Supporting/Working with or in not for profit (NFP) organisations, in particular voluntary, community and/or social enterprises
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Knowledge of key areas that create a strong and sustainable NFP organisation
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Knowledge or experience of working with NFP organisations of different sizes from grassroots to key anchor and national level organisations and a clear understanding of their current challenges
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Facilitating and developing or supporting events, workshops, focus groups or other similar activities
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Delivering fieldwork and outreach approaches to successfully recruit and engage a wide range of people and organisations
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Help identify an organisation’s development needs
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Excellent people skills that enable you to work sensitively and build trust to develop working relationships with a diverse range of people, organisations and clients from different sectors
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Excellent written and communication skills with the ability to tailor messages to different audiences and present information clearly and confidently
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Works to a high standard with attention to detail, management and organisation
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Effectively use a range of software including Microsoft Office, Google, and ideally other digital/online platforms
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Self-motivated with an ability to work independently as well as part of a strong team and work on multiple projects
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Right to work in the UK
Desirable:
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Experience at undertaking organisational diagnostics and/or skills audit and developing learning plans
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Experience of working in or with social housing and local government organisations
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Experience of designing and delivering successful training or coaching sessions to successfully build the capacity of NFP organisations in person and virtually
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Developed tools and resources for NFP sector organisations
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Experience or involvement in civil society – working with communities, volunteering, fundraising, community organising etc
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Expertise in data analysis, IT systems
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Knowledge or experience of digital engagement tools, social media, and/or AI as pertinent to the role
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Strong analytical skills
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Experience in creating and analysing surveys
Key Terms
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Salary Range: £27,500-£38,000 (FTE), depending on experience
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Negotiable full or part time hours – (minimum of 0.6 FTE). The role is open to compressed working in accordance with the needs of the job
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Home and remote working with one day or more per week at a shared office
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Some travel required within London and England which may include overnight stays according to the needs of contracts (anticipated travel days 2-3 days per month)
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Occasional evening / weekend work required
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25 days paid leave per year plus bank holidays (pro rata)
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Statutory sick leave & pension contributions
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Probationary period applies (3 months)
- Notice period 2 months (1 month during probation)
We are also recruiting for associates to join us on a freelance basis. Please contact us for more information.
Are you an organised and detail-oriented team player with a passion for supporting charitable causes? Do you have experience working with large datasets in a fundraising setting? Are you a wizard with Excel?
TPP are recruiting a Database Officer on behalf of our client, a well-established charity with international presence.
Benefits:
- 7% employer's pension contribution
- Life insurance (3 x salary)
- Employee Assistance Programme (EAP)
- 25 days annual leave per annum plus bank holidays
- Free eye test
- Discount vouchers
The Role:
As a Database Officer, you will play a key role in supporting the Data & Appeals Manager by ensuring our supporter and contact database (Raiser's Edge) is effectively maintained and up to date. You will assist the wider Development team with reports and queries, help manage fundraising data and ensure the accuracy and integrity of donor information.
Main responsibilities:
Assist in the daily management of the Raiser's Edge database, ensuring data accuracy through regular audits.
Provide training and advice to colleagues on database access and usage, ensuring compliance with best practices.
Reconcile and process donations from various sources, including BACS, credit cards, and online platforms.
Run direct debit and gift aid claims, ensuring valid documentation is maintained.
Provide key data and segmentation for fundraising appeals and emails, working closely with the communications team.
Essential requirements:
- Experience in CRM systems (preferably Raiser's Edge) and proficiency in MS Excel.
- Demonstrable experience supporting charities and fundraising teams in a data role
- Confident working with large datasets
- Solid understanding of GDPR and data confidentiality.
- Excellent communicator, a team player, and have a keen eye for detail.
- Excellent time management skills, able to prioritise daily tasks and manage deadlines.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This is an exciting opportunity to join Shaw Trust’s growing Supported Internships (SI) programme. We seek candidates with experience working with neurodiverse young people or adults, who are flexible, committed, and effective communicators. The Tutor or Job Coach will engage with vulnerable young people and work with employers to secure placements.
Positions are available in High Wycombe and at the Bath Road Marriott Hotel in Heathrow.
Job Description
- Organise and direct the on-site learning programme.
- Recruit and assess students with disabilities for the programme.
- Plan and deliver daily classroom activities and lesson plans to achieve the Pearson’s Employability Award (Entry Level 3 – Level 2).
- Support interns in developing portfolios, achieving accreditation, and obtaining recommendation letters.
- Oversee interns' emotional and social welfare.
- Collaborate with local authorities and businesses, attending meetings to address student progression and employment needs.
- Develop and implement Individual Education Plans (IEPs) and career plans for students.
- Ensure interns understand their roles through host business inductions.
- Work with job coaches and managers to create and modify internship sites.
- Support interns at worksite placements, including job coaching and identifying placements.
- Build relationships with parents and educate staff on disability awareness.
- Plan and coordinate events like inductions and graduations.
- Contribute to marketing efforts and resolve training and employment issues.
- Train interns in personal hygiene, communication, and job behavior.
- Complete job coaching paperwork and apply for Access to Work funding.
- Address legal responsibilities concerning intern safety and welfare.
Person Specification
- Level 3 Education and Training Award (PTTLS) or willingness to obtain.
- Strong communication skills with diverse groups.
- Dynamic and innovative, with leadership and management experience.
- Ability to build effective partnerships and manage a workload.
- Proven success in achieving outcomes and developing new services.
- Knowledge of relevant legislation and policies related to Children and Young People’s Services and SEND.
The client requests no contact from agencies or media sales.