Emergency Programme Manager Jobs in London
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Main Roles
- To provide advice and casework at OISC Level 2/3 on immigration, nationality and asylum law.
- To provide supervision to Immigration Volunteer
Specific Duties
- Manage a complex caseload across the field of immigration, nationality and asylum law.
- Adhere to casework procedures as outlined in LRMN’s policies, the OISC and / or Solicitors Regulations Authority (SRA) standards and the Advice Quality Standards (AQS).
- Interview and advise clients regarding immigration and asylum law procedure, and practice in a sensitive and professional manner.
- Maintain Continuing Professional Development (CPD) in line with OISC registration or similar professional body, e.g SRA.
- Keep up to date at all times with changes in the law by reading and attending training events relating to asylum and immigration.
- To maintain accurate and detailed case records of clients for the purpose of continuity of casework, information retrieval and statistical monitoring, using Advice Pro as appropriate and as required by management.
- Advocate on behalf of clients by telephone, letter and email with appropriate agencies.
- Produce reports to meet funder’s and LRMN requirements.
- Work closely with the Immigration Manager and/or external evaluator in gathering data and information to produce accurate monitoring and evaluation reports.
- To assist the LRMN in liaising with its partners, funders and to provide statistical information and updates as required.
- Work closely with the Immigration Manager in reviewing files and ensure that corrective actions are undertaken.
- Provide regular supervision to Iimmigration volunteers.
- Allocate immigration tasks appropriate volunteers’ knowledge and skills.
- Keep records of supervision meetings with immigration volunteers
Other Duties
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- To develop partnerships and attend external meetings relevant to the work of information and advice in general and immigration in particular.
- To attend supervision and appraisal meetings and other relevant activities.
- To be administratively self-servicing.
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- Work flexibly as agreed to meet the demands of the service – this may involve weekend and outreach work.
- Maintain confidentiality in all matters relating to the work of the organisation.
- Comply with LRMN’s policies and procedures.
- Positively promote LRMN and its work.
- Undertake any other work as may be reasonably requested.
The IRC:
Founded in 1933, the International Rescue Committee (IRC) is a global leader in providing emergency relief, rehabilitation, post conflict development, human rights protection, resettlement services and advocacy for refugees and others uprooted or affected by violent conflict and oppression. Over the past 17 years, the IRC has pioneered and implemented programs that prevent and respond to violence against women and children, as well as other vulnerable groups in refugee settings and in other conflict-affected contexts. IRC is one of the first humanitarian organisations to bring together specific expertise involved in violence prevention and response (VPR) in conflict affected settings to ensure collaborative and still specialized support to survivors and those at risk of violence. IRC presently implements VPR programs in over 26 countries, to support social and political environments that foster freedom from violence, discrimination, and exclusion for marginalized populations in contexts of crisis.
Background:
Building on a growing body of evidence – including IRC’s Cycles of Displacement report and other reports including The Only Way Is Up – in 2022, the IRC launched a flagship technical innovation project ‘TRANSFORM’ to develop mechanisms for humanitarian organizations to systematically embed diverse sexual orientation, gender identity and expression, and sex characteristics (SOGIESC) considerations in conflict and displacement response. Through this BHA-funded project, the IRC is seeking to address the systemic reluctance/capacity issues holding back the humanitarian sector in a way that models a deep involvement of diverse SOGIESC CSOs and extends diverse SOGIESC inclusion across the humanitarian architecture. The TRANSFORM project will develop and socialize new approaches to advancing conversations and furthering commitments to diverse SOGIESC inclusion in the humanitarian sector and architecture.
Job Overview / Summary:
The Inclusion Specialist will support with ensuring the successful delivery of TRANSFORM, including the implementation of all key activities and deliverables.
The Inclusion Specialist will be based within the Violence Prevention and Response Unit (VPRU)’s Inclusion Team, which promotes more inclusive humanitarian programming at the IRC, rooted in a strong analysis of context, power, gender and how intersecting aspects of identity may result in discrimination, oppression and exclusion. The Inclusion Specialist will be based in a sub-team responsible for the delivery of TRANSFORM and may have opportunities to support with other diverse SOGIESC inclusion initiatives.
Major Responsibilities:
In collaboration with the Technical Lead for TRANSFORM, the Inclusion Specialist will play a leading role in the implementation of all aspects of TRANSFORM until the end of the project, with a focus on technical programmatic components linked to diverse SOGIESC inclusion. Responsibilities include:
Project Management and Initiative Oversight and Coordination:
· Support with the management of all programmatic activities and deliverables within TRANSFORM.
· Actively work with relevant IRC country and headquarters staff and support project partners in delivery of project activities in all three pilot locations, ensuring effective implementation and with particular oversight of activities and deliverables in Ukraine and a disaster risk reduction (DRR) context.
· Support the Technical Lead for TRANSFORM and grant management focal point to produce programmatic donor reports, communications, and participate in meetings/calls as needed to keep the donor apprised of program progress.
· Coordinate with a wide range of project stakeholders, including the project team at IRC and the project partners, but also with IRC staff from pilot country locations to ensure timely implementation of project deliverables.
Learning and Impact:
· Document evidence and learning from TRANSFORM at the global level as well as from the pilot countries, in partnership with the MEAL focal point.
· Collaborate with IRC staff and project partners on the development of all knowledge management aspects (including but not limited to case studies, resource package and training materials) of the TRANSFORM project. This will include taking a leading role in the writing of substantial parts of the resources package and training materials.
· Support with documenting and sharing learning internally to support better diverse SOGIESC inclusion in programming – linking learning to IRC frameworks and strategies, and working with colleagues from across the organization as appropriate.
· Convene – with the support of the Technical Lead for TRANSFORM – an internal learning exchange / regularized discussion space to link together counterparts across the IRC and share learning from the TRANSFORM initiative. This may include colleagues from VPRU and other Technical Units, as well as from Policy and Solutions (P&S), People and Culture (P&C), Resettlement, Asylum and Integration (RAI), Country Programs, and employee resource groups (ERGs).
Dissemination and External Representation:
· Support with the ongoing running of the project’s advisory group and ensure ongoing coordination between the advisory group and all project team members.
· Package and disseminate the growing evidence base, learning, and good practices around diverse SOGIESC inclusion on relevant internal and external platforms.
· Ensure dissemination of key project resources and learnings.
· Play a key role in IRC’s external representation for the project, including ensuring continued coordination and collaboration with external stakeholders within the relevant global humanitarian architecture, as well as representative organizations and local and national partners.
· Lead the development of communications materials linked to TRANSFORM.
Capacity Strengthening:
· Support the Technical Lead for TRANSFORM to develop capacity building resources and materials related to diverse SOGIESC inclusion.
· Support the Inclusion Team to provide capacity-strengthening opportunities to IRC staff (both within the Technical Units and in Country Programs).
Key Working Relationships
· Position reports to: VPRU’s Senior Inclusion Specialist
· Position directly supervises: N/A
· Regular internal (IRC) contact with: Fellow members of the Inclusion and Transformative Programming pillar; VPRU’s Deputy Director and Global Practice Leads, Regional Leads and Technical Advisors for Protection & Rule of Law (PRoL), Women’s Protection & Empowerment (WPE), and Child Protection; MEAL and Policy colleagues; and the VPRU Operations Team.
· Regular external contact with: Project partners, and representatives from LGBTIQ+ partner organizations.
Personal Specification:
Skills and Experience:
· Extensive experience within the humanitarian and/or development sector, related to the inclusion of people with diverse SOGIESC.
· Strong understanding of the existing external policy and practice landscape around diverse SOGIESC inclusion, including humanitarian architecture structures for representation at an Inter-Agency level.
· Experience of implementing projects in diverse humanitarian settings/contexts at both the field and global level.
· Experience coordinating multi-country and multi-stakeholder initiatives.
· Proven experience of knowledge management and development of diverse learning products.
· Excellent communication skills and experience representing an organization and building strong relationships at the local, national, and international level.
· Excellent interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.
· Experience developing capacity-strengthening resources, preferably including toolkits for use in humanitarian contexts.
· Experience of writing technical documents (an enjoyment of writing is an added benefit).
· Excellent attention to detail and ability to synthesize complex information into written documents in English.
· Previous experience working in communications is an advantage.
Job Qualifications:
· Education: A relevant combination of academic qualifications and extensive experience may be accepted in lieu of an advanced university degree.
· Language: For this position, strong working proficiency in English is essential and additional languages are an advantage (particularly French, Spanish, or Arabic).
· Ability to manage a complex and varied workload, work under pressure, and travel to insecure environments;
· Excellent IT skills (i.e. Word, Outlook, Excel).
Working Environment
· Some international travel as needed, up to 25%.
· This position is required to have flexible work-day hours to accommodate varying time zones to complete required tasks and coordination functions.
The client requests no contact from agencies or media sales.
About Shelter
We exist to defend the right to a safe home and fight the devastating impact the housing emergency has on people and society.
We do this through tireless campaigning to change things at the top and a complex range of support services to help people on the ground.
We believe that home is everything.
About the roles
If you’re a Creative Team who can come up with incredible ideas and have a strong desire to do some good in this world, then we want to meet you.
You’ll be joining a talented and friendly team of copywriters and designers who recently won In-House Agency of the Year at the Drum Awards.
We think and work a like an agency – we’re not here to simply cross the T’s and dot the I’s. Our work is all about finding the big ideas, so we need this to be one of your superpowers (and you’ll need a portfolio to prove it).
Our team takes on a variety of briefs from across the organisation and things move quickly. One day, you might be working on an experiential event or an OOH campaign. The next, you could be brainstorming ideas for a social media campaign or designing a policy report. Whatever the brief, you’ll be taking projects from concept to completion. Sometimes you’ll work together, but sometimes we’ll partner you with other designers and writers in the team, so you must be happy to collaborate with other creative minds.
About you
You have a proven track record of creating integrated campaign concepts that can be delivered across all media. You have experience of working to a brief, understanding different audience needs and applying this knowledge to creative solutions.
You’ll need real understanding of social media, an exceptional grasp of brand voice and design, meticulous attention to detail, and all the skills and versatility you’d expect from a top-notch copywriter and designer.
The designer in the team must be an expert across the Adobe Suite (Photoshop, Illustrator and InDesign)
Does this sound like you? Then let’s have a chat.
About the team
You’ll be joining a friendly, talented and dedicated team who recently won In-house agency of the year at The Drum awards. You will work closely with your Creative Lead, Copy Lead and fellow writers and designers to deliver creative content to highest standard across all areas of our communication.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, a generous pension scheme, enhanced family-friendly policies and interest-free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle-to-work scheme and an employee assistance programme.
To find out more about the role and the benefits of working for Shelter, please visit our website. Apply to be part of our team and be the change you want to see in society.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
There has never been a greater need for Independent Age’s work. More than two million older people are in poverty, with millions more living with precarious finances. At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our information and advice, grant-making, partnership activity, policy work, and campaigning increases the financial well-being of older people, enabling them to have greater choice and independence in wider areas of life.
As Director of Services and Grants, you will be responsible for ensuring that our multi-channel services and grants programme serve and improve the lives of older people, reach those who are most likely to be in poverty, and have the maximum impact. You will help us grow our capacity, build our network of charity and commercial partnerships, develop our external training offer, and reach more people including those groups most likely to experience financial hardship.
Having operated at a senior level, ideally as part of a Senior Leadership Team, you will be an inspiring leader with a demonstrable passion for our cause. Experienced in successfully managing service transformation and development, including in a contact centre environment, you will also have an understanding of grants programmes, and of building strategic partnerships and national networks. With an understanding of demonstrating and reporting on impact, experience of supporting fundraising for services and bidding for contracts, you will ideally also have knowledge of developing an external training offer.
Please review our candidate pack, linked below, for further information. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days a week or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the careers page on our website.
Application Process:
To apply, please visit our website to submit a curriculum vitae and a supporting statement, detailing how your skills and experience meet the criteria within the job description and person specification. Please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format.
To support our commitment to equity, diversity, and inclusion we use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement, and please ensure the title of any uploads does not contain your name. Please do not omit dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing date for applications: Monday 7 October 2024 at 23:59pm
First interviews: to be held virtually week commencing 21 October 2024.
Final interviews: to be held in person on Wednesday 6 November 2024.
The client requests no contact from agencies or media sales.
Location: Islington
Salary: Salary Band 2.2 Qualified applicants (with an accredited VAWG /domestic abuse qualification) dependent on experience: £29,174.06 - £31,826.25 per annum
Salary band 2.1 Unqualified applicants, dependent on experience: £27,582.75 - £29,174.06 per annum
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 27th September 2024 at 12 noon
Virtual Interview Date: 4th October 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Refuge Worker at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We have two refuges in Islington and provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. We are there for women at a time of crisis and help families take their first steps to freedom and recovery.
About the Role
You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across two sites. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.
You will be expected to work across the two refuges as part of your role
About You
The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.
You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.
You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.
Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Eye Care Vouchers
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.