Donor Experience Manager Jobs

Avon Needs Trees has a corporate partnerships programme with some strong partners and most excitingly, a lot of interest from dynamic & established companies.

You will join a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of twenty (with more recruitment in the pipeline for 2024), over 1,000 volunteers and ownership of nearly 600 acres of land that will grow woodlands of over 160,000 trees. 

We are looking for an individual who can come in to review our current offering, help develop and shape a sector leading proposition for companies, develop new relationships and lead on exceptional account management. 

Corporates are one of the key areas of focus for our new fundraising strategy, released in September 2024 where we are aiming to build up a specialism in a smaller number of fundraising channels where we feel we have natural strengths and see opportunity. There is also the opportunity to get involved with other forms of fundraising, in particular the coordination of our major donor programme.

While Avon Needs Tress is a charity, the role would also suit someone from the commercial sector with relevant skill sets of account management and new business acquisition who is looking to move into the social and environmental impact space.

Your legacy will be a tangible impact on slowing down climate change, helping nature recover and creating social impact by initiating and developing enduring relationships with corporate partners. 

Brain Tumour Research is offering a fantastic opportunity for an individual to join a focused and ambitious charity, as Charity Events Manager. The Charity Events Manager will play a vital role in planning, organising and executing fundraising events that meet the strategic goals of the charity.

Charity Events Manager
Location: Head office in Milton Keynes – hybrid working (minimum of 3 days in the office)
Salary: £43,500 per annum
Contract: Fixed Term Contract – to be reviewed 30th June 2025
Hours: Full-time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme, Death in Service Policy and option to join our healthcare scheme.

About the Role

The Charity Events Manager is responsible for planning, organising, and executing fundraising events that meet the strategic goals of the charity. This role requires a creative and strategic thinker with excellent project management skills and a passion for philanthropy. The successful candidate will work closely with internal teams, volunteers, donors, and external partners to ensure the success of each event.

About You

Are you someone who is creative, strategic with evidence of project management meeting financial target? Are you target driven, aspirational and enjoy a challenge?

Do you have the following:

• Minimum three to five years experience in event planning, fundraising or a related field
• Creativity and innovation: the ability to think outside the box and develop unique event concepts
• Experience working in the charity sector

If the answer to these questions is ‘yes!’, and you would like to join an embracing, focused, and innovative charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Closing Date: 4th October 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or looking for a career in: Events Coordinator, Head of Events, Fundraising Events Planner, Events Planner, Events Lead, Fundraising and Events Manager.

No agencies please.

The Talent Set are delighted to be working with a fantastic Health Charity to find their Events & Community Fundraising Manager.

The charity offers a flexible working environment, with hybrid working and an expectation of working from their London office 2 days per week.

As a key part of our ambitious fundraising strategy, the Fundraising & Events Team Manager will lead on, shape and deliver activity to generate income around key areas including events, community, challenges and volunteer-led fundraising.

The post-holder will lead on a review of the business model of our events programme leading to recommendations as to the future direction of the programme, as well as leading on the delivery of the programme in areas under management.

Key Responsibilities:

· To manage and deliver a portfolio of key income streams as outlined in the Charity’s fundraising strategy including the Charity’s annual programme of fundraising events, community and challenge event fundraising and fundraising activity led by volunteers

· To act as a member of the fundraising management team alongside 3 other fundraising managers, leading on the delivery of the fundraising strategy

· To act as a senior project manager for some specific activities, including major events within the programme  

· To develop and deliver a robust programme of fundraising events in line with the fundraising team’s needs, working closely with colleagues leading on major appeals and work with high value donors and institutional funders

· To lead on stewardship activities for supporters across events, community and challenge events, managing team members who are directly responsible for these areas

· To lead on a review of the charity’s existing programme of events aimed at improving return on investment and delivering a programme of events in line with wider strategic objectives

Person Specification:

· Excellent experience with a successful track record of charity fundraising across a broad range of disciplines including events and legacy giving

· A thorough understanding of GDPR, ICO and Fundraising Regulator guidelines and legislation around prospect and donor development

· Successful track record of recruiting and stewarding event participants

· Able to manage expectations of a number of stakeholders with competing priorities

· Proven ability to successfully influence and engage with a range of audiences and stakeholders

· Able to communicate with empathy to patients and their families, and with passion and influence to potential supporters

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

Applications for this role close at 9 a.m. Tuesday 8th October 2024.

Location: London / Hybrid (option to work remotely for up to 60% of work week)

Who we are

The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.

We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.

About the role

The Philanthropy Events Manager role is a new specialised role within the Development Office and will be responsible for planning and implementing strategic fundraising events in support of the University of London’s major fundraising campaign and other fundraising priorities. You will play a critical role in the successful delivery of the fundraising campaign through strategic focus on driving impactful events programme and donor engagement strategies.

Who are we looking for?

You will come with a proven track record of event management in HE or charity sector and of liaising and managing relationships with key stakeholders (alumni, volunteers, donors etc). We seek someone who has experience of working with colleagues across a complex organisation and with different levels of seniority, as well as well-developed strategic thinking skills with a methodical and structured approach. You will be able to evidence a positive, enthusiastic and creative attitude, with the drive and tenacity to deliver new initiatives and improve existing programmes with minimum supervision. Crucially you will be able to prioritise workloads and utilise good organisational and time management skills to deliver on multiple activities simultaneously.

Further information

The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.

The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Tuesday 8th October 2024.

We are seeking an experienced and motivated Business Services Manager to join our team. The role is responsible for overseeing the charity’s business service functions, including Human Resources, senior administration, ensuring and overseeing GDPR compliance within the charity, IT coordination and Safeguarding. The successful candidate will also be responsible for developing, reviewing and updating the organisation’s policies and procedures.

Key Tasks and Responsibilities

HR

• Oversee all HR functions, including recruitment, onboarding, performance management, employee relations, and staff development.
• Ensure compliance with employment laws and regulations and maintain up to date HR records.
• Provide guidance and support to managers and staff on HR-related matters.
• Maintain accurate records of each employee and ensure proper allocation of benefits due.
• Oversee all training requirements for the charity.

​Administration

• Manage the day-to-day operations of the business services team, ensuring efficient administrative support to the organisation.
• Coordinate and manage office facilities, supplies and equipment.
• Support the executive team with scheduling, correspondence, and other administrative tasks.
• Ensure all insurance required by the charity is in place and regularly oversee any changes.
• Oversee the Donor Care team to ensure processes and protocols are in place to ensure a high quality donor care experience.
• Keep up to date with legislative and regulatory requirements and good practise across Business Services.

​GDPR & IT Coordination

• Act as the DPO for the organisation, ensuring compliance with GDPR and other relevant data protection regulations.
• Develop and maintain data protection policies and procedures, and oversee staff training on data privacy.
• Conduct regular audits to ensure data protection compliance across the organisation.
• Liaise with external IT provider to ensure the organisations IT infrastructure is secure, up to date and aligned with operational needs.
• Manage IT assets, software licenses, and support the implementation of new technologies.
• Provide IT support and training to staff as needed.

​Safeguarding Lead

• Act as the designated Safeguarding Lead for the organisation, ensuring the safety and wellbeing of all beneficiaries we work with.
• Develop, review and update safeguarding policies and procedures ensuring they are in line with best practise and legal requirements.
• Deliver safeguarding training to staff, and all associated personnel, and manage safeguarding concerns and incidents.

Policy Development and Compliance:

• Lead the development, review and updating of organisational policies and procedures, ensuring they reflect current laws, regulations and best practises.
• Ensure policies and procedures are effectively communicated and implemented across the organisation

Person Specification

Key Requirements 

• Proven experience in a similar role
• Strong knowledge of HR practices, employment law and GDPR regulations.
• Experience in Safeguarding and developing organisational policies and procedures.
• Excellent organisational, communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Strong IT skills and knowledge in Microsoft Sharepoint.

​Desirable Qualifications

• CIPD qualification or equivalent in HR management.
• Experience in a safeguarding role.

​ 

Partnerships Manager

We are looking for a dedicated Partnerships Manager to join a brilliant team of fundraisers!

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some great benefits.

If you are passionate about challenging the causes of poor mental health and providing people with the tools they need to live their best possible life, then apply today!

Position: Partnerships Manager

Location: London/hybrid (London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary: £33,880 to £38,907 (inclusive of London Allowance)

Contract: Permanent

Closing Date: 11:59, Wednesday 2nd October 2024

Interview Date: w/c 7th October 2024

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.

The Role

As Partnerships Manager, you will drive new partnership opportunities and develop long-standing partnerships for the organisation. 

With experience in charitable corporate partnerships, you will use your creativity and innovative skills to develop and deliver sector-leading partnerships. You will have responsibility for seeking new and exciting partnership opportunities and drive their delivery and growth to strategically support the charity’s work across the UK.

You’ll have cultivation and stewardship skills to build and maintain your own pipeline, understand and translate trends in the market, and have a track record in influencing internal and external stakeholders to grow and diversify partnerships income.

About You

You will have experience of:

• Working with charity partners across a range of business sectors.
• Working with partners to generate £25k+ in charitable funding, ideally spanning different types of activities and fundraising mechanisms/components.
• Creative and strategic thinking, with passionate for demonstrating how the business community can change the landscape of the UK’s mental health.
• Budgeting processes and tracking and forecasting income and expenditure for partners and your pipeline.

You will occasionally travel the country and work flexibly to meet the requirements of the job role (e.g. occasional evenings and weekends where event attendance is required).

You may also have:

• Knowledge of the mental health / illness sector.
• Sound understanding of relevant fundraising regulations and GDPR.
• Previous experience of working with Salesforce or other fundraising databases.

About the Organisation

In a rapidly changing world, the charity brings together the heritage and experience of four charities from across the country who’ve been supporting people with their mental health for over 50 years, challenging the causes of poor mental health and providing people with the tools they need to live their best possible life at home, school and work.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Partnerships, Corporate Partnerships, Strategic Partnerships, Partnerships and Engagement, Fundraising, Fundraiser, Health, Mental Health, Community, Social Welfare, Partnerships Manager, Corporate Partnerships Manager, Strategic Partnerships Manager, Partnerships and Engagement Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior Fundraising Manager

Are you a driven, articulate professional with a passion for making a tangible difference in the lives of children and families? Are you ready to make a profound impact on the lives of vulnerable children and their families?

We are looking for a Senior Fundraising Manager to join the team in this home based role.

Position: 2443 Senior Fundraising Manager, Grants & Tenders

Location: Homebased

Salary: £39,595 to £46,671 per annum

Hours: Full-time, 37 hours per week

Contract: Permanent

Closing Date: 23 October 2024

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.

The Role

As the Senior Fundraising Manager, Grants & Tenders, you will play a vital role in driving the growth of voluntary income, with a target of reaching £5,000,000, and expanding the reach of the Family Hub services across the UK. This role is not just about numbers—it's about transforming lives.

You'll lead a dynamic team of fundraisers, crafting compelling grant applications and proposals that resonate with the charity’s mission. Your strategic thinking and proven track record in developing and managing grants will be crucial as you work alongside passionate colleagues to secure the funds that fuel this work.

Beyond managing the team, you'll be the driving force behind ensuring that grant-funded programmes are not only successful but also align with values of compassionate, fair and committed. With your leadership, you will continue to strengthen family bonds and provide life-changing support to those who need it most.

About You

You will have experience in fundraising and nonprofit management, with a track record that speaks volumes. You will have consistently generated impressive returns on investment through your ability to craft persuasive, emotive bids and proposals that resonate with donors and stakeholders alike.

Your proactive nature and strong analytical skills enable you to identify opportunities and interpret trends, always staying ahead of the curve in a fast-paced, target-driven environment. You excel in building and nurturing relationships, whether it’s within your team, across the organisation, or with external partners and donors.

As someone who thrives in a flexible, remote working environment, you are self-motivated and independent, yet a strong team player who is always eager to learn and grow. Your genuine interest in the charity’s work and commitment to its values of compassionate, fair and committed, drive you to deliver outstanding results.

About the Organisation

An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.

Benefits include:

• Continuous professional development
• Regular support through supervision, appraisal & well-being initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme
• Healthcare cash plan
• Charity discount scheme

The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.

We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.

Other roles you may have experience with could include Fundraising, Grants, Tenders, Grants and Tenders, Bids, Grants Fundraiser, Tenders Fundraiser, Grants and Tenders Fundraiser, Bid Fundraiser, Fundraising Manager, Senior Fundraising Manager, Grants Manager, Income Generation, Income Generation Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Scottish Bible Society we share the Bible.

Thanks to the commitment and generosity of our supporters, the Scottish Bible Society is a charity that helps individuals and communities in over 200 countries and territories around the world receive Bibles in a language they understand and a format they can use.  We are creative in supporting churches in Scotland keep the Bible central and encourage meaningful engagement to deepen encounters with God.  The range of projects we either initiate here or support around the world is extensive. 

We have an exciting opportunity for an experienced and strategic fundraiser to join our existing team. You will be someone with a proven track record in fundraising who can raise the profile of the SBS brand and attract new audiences to respond by supporting the SBS mission. You will have experience of developing and managing campaigns that help meet fundraising targets for a charitable organisation or not-for-profit entity.

You will be articulate with strong influencing skills. You will have proven stakeholder management skills to work with all levels of staff in the organisation, our board of directors, and external partners.  This is a significant role in an organisation with a strong Christian ethos, therefore there is an occupational requirement that the post holder is a practising Christian.

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a full time, permanent basis.

As a Store Manager you will manage the day to day running of our Flint Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: Unit D2 Flintshire Retail Park, Holywell Road, Flint, CH6 5GB

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to work 5 days out of 7 (total of 35 hours per week) on a rota basis which will include weekend, evening, and bank holiday working.

 Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

The Kensington + Chelsea Foundation is looking for an ambitious, dynamic and experienced major gifts fundraiser to join our team. We are an independent local charity which was founded in 2008 and is now in an exciting phase of growth.  We want to increase our profile, our income and, most importantly, our impact.  While our borough is often associated with wealth and affluence, it also has areas of severe deprivation.  33% of children in K+C are eligible for Free School Meals, life expectancy between residents from different wards varies by nearly 2 decades and in-work poverty has increased by 46% since 2020. Our vision is of a borough where every resident has the opportunity to live happy, healthy, fulfilled lives.  We identify and support impactful local projects which improve the lives and life chances of our most vulnerable and disadvantaged residents.

The Major Gifts Manager is a critical and very rewarding role in our small team, with  responsibility for managing our relationships with high net worth local individuals to significantly increase our annual income. The role is full time although we are willing to consider flexible working options.

If you are an experienced fundraiser please download the full role profile before applying via the supporting documents below.

Please upload your CV and a cover letter outlining why this is the role for you and what experience you have to date.

Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them. 

In this role, you will manage Media Defence’s capacity building work to develop or strengthen local legal capacity to defend, promote and strengthen freedom of expression.

This is a great opportunity to work with Teams across the organisation and with our partners abroad.

Deputy Shop Manager 

Ripon, North Yorkshire (2 days per week) 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

To find out more about our values and how important they are to us, please visit our website. 

 
The Role 
 
As our Deputy Shop Manager, you will raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. Reporting to the Shop Manager, you will provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire. 

Specifically, you will: 

• Play an active part in running our shop in Ripon, supporting the Shop Manager in implementing processes and ways of working.

• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. 

• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. 

• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment. 

• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). 

• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

About You 

To be considered for this role, you will need: 

• To be ideally educated to GCSE level or equivalent but not essential. 

• To have experience of managing people/volunteers including recruitment and development.

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To be highly organised with good time management skills.

• To have the ability to prioritise workload and meet deadlines.

• To have excellent communication and interpersonal skills.

• To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.

• To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: 

• A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days 

• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006 

• A check on your highest educational achievement(s) 

• A check on your professional qualification(s) 

• To undertake a DBS check at the level relevant to your role.

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 30 September 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Senior Administrative Manager

Location: Haywards Heath, with a preference for 1-2 days per week in the office       

Contract: Three-year fixed term contract

Salary: £31,644 to £39,000 per annum

About the role

The primary purpose of the Senior Administrative Manager will be to support the NTD (Neglected Tropical Disease) Department in functioning effectively and efficiently. This role involves coordinating administrative and support systems, procedures, and sub-teams essential for the management of the NTD portfolio.

Background

Sightsavers’ NTD directorate oversees projects funded by various donors to control and eliminate five PC-NTDs: onchocerciasis, lymphatic filariasis, trachoma, schistosomiasis, and soil-transmitted helminths in 28 countries. These projects are executed by country office teams, ministries of health, and partners, with operational and technical support from the NTD Department.

Principal Accountabilities 

• Oversee the creation and renewal of requested consultancy agreements with Human Resources, ensuring appropriate procedures are followed and records are kept updated.
• Manage the contractual organisation of the team of internationally located technical consultants and work with the relevant Global Disease Advisor to coordinate all aspects of support missions undertaken by the them 
• Ensure professional meeting support for all external NTD meetings with donors and international partners as requested by the NTD SMT.  This includes logistics, room bookings, agendas, slides, recording, virtual participation where required and minute documentation and distribution. 

• Assemble information as required for presentations, communications and reports, and manage internal document storage systems (Microsoft SharePoint and Teams). 

• Support the Grant Directors and IFT to compile key donor milestone reports and ensure a fully functional and accessible external ShareFile system for key donor groups where required

• Support communications both within the NTD Department team and with external stakeholders through dissemination of newsletters and maintaining contact lists. 

• Using all members of the admin team, coordinate the support for all regular internal PDU calls (recurring invites, agenda sharing and minute taking).

• Provide travel support to the SMT and Grant Directors where requested. 

• Manage/supervise NTD Dept Coordinator

• Undertake additional ad-hoc administrative duties as required.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

The Senior Administrative Manager will have a sound experience in supporting a complex widespread team and will excel in, coordinating administrative and support systems and ensuring the effective implementation of health projects.

A small amount of international travel may be required.

Jobholder Requirements

Essential:

• Educated to A-level standard or equivalent experience
• Relevant experience in an administrative support role
• Proficiency in using programmes across the Microsoft suite
• Highly organised and proactive
• Strong administration skills
• Excellent attention to detail
• Ability to work in a fast-paced environment, managing multiple tasks and prioritising as necessary
• Strong written and oral communication skills
• Time management skills
• Ability to handle sensitive information and maintain confidentiality

Desirable:

• Experience of working with other cultures
• An understanding of and commitment to equality of opportunity for people with disabilities
• Logically minded and decisive
• Able to perform in a matrix management environment
• Strong team leader

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. 

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Charity Shop Manager 

Hull, East Yorkshire 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 

The role of Shop Manager involves actively running our new shop in Hull and implementing processes and ways of working.

As our Shop Manager, you will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.  
 

Specifically, you will: 

• Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards. 

• Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays. 

• Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment. 

• Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.

• Be responsible for ensuring the team are working towards achieving all key performance indicators. 

• Ensure accurate accounting and handling of assets (items donated and money received). 

• Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to A Level or equivalent. 

• To have experience of managing people/volunteers including recruitment and development. 

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To have experience of meeting and exceeding targets within a retail environment. 

• To be highly organised with good time management skills. 

• To be able to prioritise workload and meet deadlines. 

• To have excellent communication and interpersonal skills. 

• To be able to motivate self and others. 

• To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable. 

• To have good written and numeric skills are desirable. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 September 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.