Domestic Abuse Volunteer Coordinator Jobs

This role is part of the Wiltshire Domestic Abuse Team, which provides support to people and their families who have been impacted by domestic abuse.

Working closely with the wider Wiltshire Team your key responsibilities will be: 

• To co-ordinate the delivery of group work programmes. 
• To facilitate and deliver group work programmes. 
• Assess participants’ suitability for programmes. 
• To monitor waiting lists, with a focus on risk management and safeguarding. 
• To support group facilitators to deliver programmes. 
• To lead on the development of new programmes . 
• To review current programmes and continue development as required.

Key responsibilities:  

• Act as the main point of contact regarding group-work provision.
• To ensure groups are monitored with consideration of outcomes, and support the Team Manager to pull data as requested. 
• To deliver group-work programmes both virtually and face-to-face. 
• To promptly assess all group referrals and manage waiting lists. 
• To undertake risk assessments and agree risk management / safety plans where required. 
• To provide support to group facilitators and feedback to their line managers where required. 
• Stay abreast of developments in best practice, legislative and other changes, and integrate them into day-to-day work and the development of strategies and plans. 
• To chair regular facilitator meetings, ensuring that minutes are taken and disseminated and that there is regular attendance by the workers. 
• To identify areas of training need and co-ordinate in-house training for the staff or signpost to appropriate providers.
• To make recommendations to Team Manager about the best use of resources. 
• Coordinate resources and activities to serve the needs of service users to ensure a seamless, co-ordinated response. 
• To analyse data generated and evaluate groups, producing verbal/written reports as required. 
• To support the on going develop of programmes offered.
• To work closely with other teams to ensure the best possible outcome for clients. 
• To prioritise client need by risk, vulnerability and safeguarding. 
• To ensure that accurate and appropriate notes are recorded after each group work session and any other contact with clients.
• To work with due regard to diversity, ensuring groups are inclusive and accessible. 
• Plan group delivery rotas. 
• To work closely with the Volunteer Coordinator to ensure volunteers are in place to run groups. This will include feeding back to the Volunteer Coordinator on the volunteers progress to inform line management.
• To provide line management to sessional group workers. 
• To support peoples continuing professional development. 
• Alongside the Team Manager, ensure the service meets regulatory and best practice requirements. 

General 

• Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice. 
• Attend and contribute to team meetings. 
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required. 
• Undertake agreed training and keep updated on changes in legislation, policy, and best practice. 
• To support additional duties at your team managers discretion.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary: £20,000 - £26,000

Location: Thames Valley (Berkshire, may be required to work across Oxfordshire and Buckinghamshire)

Contract: Fixed Term until 31st March 2025 (with possible extension to March 2026)

Hours p/w 2x 35 Hours

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Kent

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Friday 6th September 2024

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the and they will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

FareShare Sussex & Surrey is expanding and developing our Employability Programme and we are seeking a passionate and experienced Manager to lead our impactful employability initiatives across our Guildford and Brighton sites. 

In this role, you will design, implement, and refine our Employability Programme that provides holistic support, including work experience, training, and one-on-one coaching. Your efforts will help people far from the labour market gain the skills and confidence needed to secure meaningful employment.

As the Employability Programme Manager, you will manage an Employability Coordinator and work closely with local businesses, educational institutions, and community partners to create a supportive and effective employability pathway. You will be responsible for recruiting participants, maintaining a caseload of trainees, and ensuring the successful delivery of our programmes. 

Bringing your sparkling personality you will make a strong contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in Sussex and Surrey. 

We are committed to building a diverse, inclusive and equitable workplace, so if you like the look of this role and even if your past experience doesn’t align perfectly with everything in the job description, we would still like to hear from you! You may be just the right candidate for this or other roles.

 If you have a background in programme management, a passion for workforce development, and a commitment to making a positive impact, we encourage you to apply. Join us and be a part of our dedicated team making a difference in the lives of those we serve. 

Qualifications and/or experience

Essential Criteria

• A-level education or equivalent

• Ability to build relationships with external partners

• Monitoring and evaluation of employability programmes

• Working to an outcome based model achieving ambitious targets 

• Experience of working as part of a team, supporting and delivering projects to agreed time, cost and quality indicators

• Demonstrable experience of developing and delivering successful employability support services, training and engagement programmes 

Desireable Criteria

• Demonstrable experience of supporting people who are unemployed and/or supporting people to improve their employability skills

• Coaching/Motivational Interviewing Qualification

• Working with volunteers or adults with additional needs 

• Delivering projects and monitoring associated budgets

• People management

• Knowledge of the statutory and voluntary sector services available to vulnerable people in Brighton/Guildford

• Knowledge of the benefits system and experience of supporting people with benefits related issues

• Knowledge and experience of the Third Sector in the UK

• Skills, Abilities and Knowledge 

Essential Criteria

• Enthusiastic and self-motivated, with strong people skills

• Good data, IT and literacy skills.

• Good organisation skills – ability to prioritise and deliver on a changing workload

• Confident in public speaking

• Good influencing and negotiating skills

• Team player able to motivate and develop people through positive approaches

• Knowledge of equal opportunities, inclusivity, diversity and safeguarding

Relationships  (internal and external) values and behaviours

Essential Criteria

• Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity

• Commitment to continuous professional development

• Empathy with and non-judgemental attitude to Trainees and an understanding of their needs.

Circumstances 

Essential Criteria

• Willing and available to work outside normal working hours occasionally if required

• Be flexible about your working arrangements as the role will involve travel around the region.

• Proof of the Right to work in the UK

• Satisfactory DBS check

Desireable Criteria

• A UK driving licence and access to your own car might be useful but not necessary

We're looking for a kind, compassionate and resilient Enhanced Support worker to join our young people service in Hounslow

£22,120 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

A Enhanced Support worker will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people and Enhanced Support Workers are required to build and maintain those relationships to coordinator the young person's support.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Responsible for key-working a caseload assigned by the Management
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
- Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
- Support customers to engage with agreed support programme
- Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
- Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
- Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- An understanding of the issues facing young people
- An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people
- An awareness of adolescent development and relevant theories, such as attachment theory
- An awareness and understanding of child development and best practice in promoting healthy living and positive parenting skills
- An understanding of the challenges young parents face and the skills to enable them to pursue their aspirations while parenting effectively
- An understanding of the difficulties care leavers face and the skills to empower them to achieve their ambitions
- An understanding of the difficulties NEET young people face and the skills to enable them to develop a sense of responsibility and independence in the community

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Ability to adapt to challenging environments
- Excellent communication skills both verbal and written
- Ability to plan, manage and evaluate outcome focused activities and support programmes
- Interpersonal skills to build relationships with young people in 1:1 and group settings
- Strong personal resilience and excellent teamwork skills

Desirable:

- Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

Join us to support people-led change across the UK

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

The Landscape

As we approach our 60th anniversary we have been going through a period of strategic and organisational development, expanding our ambitions to create and demonstrate impact, not just for the Fellows themselves but also at a local community and UK-wide level. This will require a phased transition from the current model and we are in the process of defining and internalising this new approach within the organisation.

Following an in-depth strategic and operational review, the new Finance and Operations Director was appointed in July 2023 and was established as our first step in refreshing the staffing structure. We're looking for a dynamic and experienced individual to join her team, at this exciting moment and to be a key part of the team as we build on the successes of the last 6 decades and position ourselves for the future.

As part of our strategic review, we've highlighted Equity, Diversity and Inclusion as a core principles to invest in and as a result of this we are looking for an experienced HR professional with a high level of emotional intelligence, coaching skills and experience working with a diverse team.

The Role

The People & Culture Manager is responsible for managing all aspects of the human resources function, ensuring that the organisation attracts, develops, and retains high-quality staff. This role  supports the Finance & Operations Director in fostering a positive and inclusive working culture, whilst ensuring compliance with employment legislation and best practices.

Key Responsibilities

Strategy Development

• Support the development of TCF’s approach to effective methods of working and inclusive organisational culture, drawing upon best practice from across the sector and ensuring alignment with organisational values.

• Support the annual planning cycle, working with the Finance & Operations Director to develop and implement the annual and quarterly rhythm of team meetings, workshops and opportunities for team gatherings.

• Support the Finance & Operations Director through developing guidance for line managers to support the annual rhythm of 1:1 meetings and quarterly reviews supporting team members to meeting their operational objectives and personal development goals.

• Support the ongoing development of HR policies and processes, including the newly developed Staff Handbook, recruitment, staff onboarding, probation, annual reviews and professional development, as well as regularly reviewing staff benefits and ensuring they are in line with good practice.

Employee Relations and HR Management

• Maintain elements of the employee database (BambooHR), to support staff with administrative requests relating to annual leave calculations, signing documentation and updating personal information.

• Supporting the recruitment process by creating new roles on BambooHR, arranging the advertising on appropriate websites and working with line managers to initially triage and longlist applications.

• Develop onboarding processes to ensure new team members have the information they need to thrive in the organisation.

• Prepare offers of employment, change of terms letters and other standard employment documentation, with support from external HR Advisors, and the Finance & Operations Director.

• Serve as a point of contact for employee concerns, providing guidance on HR policies and procedures, with support from external HR Advisors, and the Finance & Operations Director.

• Manage the relationship with the appointed EAP (Employee Assistance Programme) including regularly reviewing the support available to ensure it offers the right level of support for team members in line with our values and aspirations as an good employer.

• Develop and build the process for employee objective-setting in BambooHR, and how this then links to the wider organisational strategy, ensuring line managers are equipped to utilize this tool effectively.

• Support the appointed Data Officer (Finance & Operations Director) by managing the organisation’s approach to GDPR and data protection with respect to HR specific processes, overseeing HR systems and records, ensuring data integrity and security.

Learning and Development

• Support the design of a learning and development plan for all teams, identifying potential training options for individuals and teams as needed, working with Directors to identify key learning needs and either develop learning offers to meet those needs or source relevant and high impact external training, for both hard and soft skills.

• Organise and facilitate workshops, seminars, and training sessions to support professional development of all staff.

Team Facilitation & Engagement

• Play a lead role in facilitating and organising team meetings and workshops.

• Proactively developing agendas in advance to ensure staff are kept informed.

• Develop and manage a monthly internal staff update, with contributions from the team.

• Develop and plan team lunches and group activities, with the support of the Operations Co-Ordinator

Line Management

• Overseeing the day-to-day activities of the Operations Co-ordinator, supporting in a line management capacity to encourage and develop organisational skills and personal development goals.

In addition to the responsibilities detailed above, the People & Culture Manager will also undertake any new and additional projects at the discretion of the Finance & Operations Director.

Person Specification

Qualifications

• Degree level or equivalent working experience
• HR Management skills training
• Accredited Coaching skills or equivalent training

Skills and Experience

• Proven experience as an HR Manager or similar role, preferably within the non-profit sector.
• Strong knowledge of employment law and HR best practices, preferable within the non-profit sector.
• Experience in change management and organisational development.
• Excellent communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
• High standard of written English
• Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office.
• Excellent organisational, and time management skills with an ability to prioritise competing demands
• Ability to think analytically and empathetically and make balanced judgements
• Confident and calm crisis management 
• Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment
• Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals
• Experience using and interacting with Salesforce (Customer Relationship Management) Database

Personality Characteristics

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
• High emotional intelligence, with the ability to work with good humour, tact, and diplomacy and to maintain confidentiality
• Commitment to equity, diversity and inclusion
• To have a genuine commitment to the values and ethos of the Churchill Fellowship
• Positive attitude
• Ability to meet deadlines
• Attention to detail and accuracy
• Proactive and able to work well independently as well as part of a team
• Passionate about achieving excellence through personal development and continual learning

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary c. £42,000 – 46,000 per annum (pro-rata for 3 days per week / 22.5 hours)
• Hybrid working policy (4-6 days per month in the office)
• 5 weeks holiday a year, with additional paid leave if the office closes over the Christmas Break (pro rata for part-time staff)
• 6 days a year paid leave for volunteering (pro rata for part-time staff)
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the People & Culture Manager as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout