Full-Time Director Jobs
AKF(UK) Senior Partnerships Managers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying and cultivating new funding partnerships and strengthening existing ones to support our strategic goals. They engage with European, Asian and North American government and foundation donors to mobilise resources for ten multi-sector profit and not-for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. In addition, Senior Partnership Managers are responsible for reporting and donor relations on a portfolio of select grants implementing across AKDN themes and geographies in close collaboration with field units, global teams, and our partners. This role will also include line management responsibilities.
Resource Mobilisation
• Support the Partnerships team to broker and cultivate new relationships and strengthen existing ones with institutional (bilateral and multilateral) and foundations donors
• Lead the development and review of concept notes and proposals (solicited and unsolicited), including logical frameworks and budgets, in close coordination with the Global Programme Team (GPT) and country teams.
• Develop and contribute to positioning pieces and communication materials (e.g. presentations, narrative overviews) to enable regular and effective engagement with donors
• When needed, provide direct hands-on support at country level in design of concept notes, proposals, and budgets and conduct donor or field visits to support discussions with new and existing donors/partners.
• Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way.
• Contribute to management systems, such as the Award Information Management System (AIMS).
Donor engagement and positioning
• Research, source relevant information, and perform analysis of market trends on new donors, peer organisations, and funding opportunities to identify potential funding and partnering matches for AKF and AKDN priorities.
• Develop positioning materials (e.g. presentations, capability statements, briefs, talking points), collaborating with communications teams to enable effective donor engagement.
• Engage with new and existing donors and partners to identify solicited and unsolicited funding opportunities.
• Guide teams to make informed, effective decisions on which opportunities to pursue (including ‘Go No-Go’ requests).
• Identify, cultivate, and pre-position with partner organisations to form or join consortia focused funding bids.
• Conduct due diligence on new partners in coordination with finance and partnerships teams.
Grants management
• Manage grants through regular coordination with relevant AKDN agencies/country units and the finance department to ensure projects are delivered on-time and on-budget. Proactively support the resolution of challenges as they arise.
• Support the preparation, review and feedback process on donor reports to ensure reports comply with donor requirements and are produced on time and to a high standard.
• Be an interface with donors and communicate on a regular basis about the implementation of on-going grants to maintain a solid relationship and to address queries or challenges effectively.
Networking and building public awareness
• Participate and actively engage in relevant networking events/conferences to build awareness of AKF/AKDN with the UK and European public more broadly.
• Interface with the Communications team to identify opportunities and support the planning of events either directly targeting or planned jointly with AKF’s institutional donors (e.g., FCDO, EC).
Leadership and People Management
• Play a leadership role in the unit by setting the example of consistently high standards
• Work with the Partnerships Officers to effectively manage grants and to develop and improve quality of concept notes and proposals
• Filter the team and unit's documents ensuring improvements in standards of writing, presentation, content and context.
Carry out any other duties as assigned by the Deputy Directors or Regional Director for Europe & Asia.
Qualifications
• Master’s degree in a relevant field highly preferable
Skills
• Strong level of fluency in French is highly desirable
• Creativity, critical thinking and project management
• Entrepreneurial, pro-active self-starter with maturity and emotional intelligence
• Ability to problem-solve, work independently and multi-task in a fast-paced environment with numerous and competing deadlines
• Ability to handle complex relationships with colleagues, governance and external stakeholders in a professional manner
• Excellent writing, speaking and other communications skills, with thoroughness and attention to detail
• Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations and all colleagues (especially country units)
• Strong IT skills, including Office and Excel
Knowledge
• Strong proven understanding and knowledge of the European/Asian donor landscape to support programmes internationally
• Knowledge and commitment to international development and improving knowledge of these issues a distinct advantage
Experience
• At least a total of 6 years of professional experience with a minimum of 4 years working in international organisations (preferably, mid to large NGOs), including field-level implementation or management.
• Experience line managing or mentoring staff is highly desirable
• Experience in resource mobilisation and developing relationships, including direct experience with European (EU/EC, Germany, Switzerland, UK) or Asian donors. Experience with North American (USAID, GAC) donors highly desirable
• Experience in developing and writing complex proposals and arguments, business plans/cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources, and simultaneously managing a variety of relationships
• Proven experience of managing relationships in complex organisations with numerous stakeholders
• Proven success in managing grants in complex organisations with numerous stakeholder
FURTHER DETAILS
• The role will involve travel to countries where we operate programmes, and where the candidate is supporting grants management.
• As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.
Application Details:
• Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
• Must have the right to work in the UK
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with a passion for good customer service and stakeholder relationships. The role provides administrative, logistics, and communications support as part of the team dealing with all aspects of membership and offers valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing coordination and administration skills to work in a customer facing role, this role will provide you with some excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. Its membership team is the key point of contact for aspiring new Community Members, subscribers and existing member organisations. The coordinator will be in contact with a diverse range of organisations working in sustainability, assisting in pitching and providing specialist services, as well as helping prospective Community Members to navigate the member application process. Additionally, the role will coordinate activities relating to members fulfilling the requirements of membership and will ensure accurate record keeping for services and member related processes.
To be considered for this role, you will be highly organised with great attention to detail and a committed approach to serving customers or stakeholders. You will enjoy working on a varied and changing set of tasks related to different areas of membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, stakeholder engagement and communications. You have an interest in learning more about member compliance processes and service provision. This role reports to two associate managers in the team, covering the different aspect of the role.
Key Responsibilities we will entrust you with:
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, pitching relevant services from our portfolio, taking notes and supporting follow up actions
- Help member prospects understand the value of ISEAL membership and our services, and coordinate outreach to prospective members ahead of Community Member application windows
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate the ISEAL Insight subscription, including proactively recruiting new customers and supporting existing relationships, tracking payments, and coordinating the delivery of the Insight programme of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
Membership applications and compliance programme
- Coordinate application process for aspiring Community Members, providing guidance throughout their application journey, addressing questions, supporting submission of materials, and managing completeness checks and comment periods.
- Liaise between prospects and compliance team to respond to questions regarding application process and requirements and maintain application log in Salesforce.
- Create and coordinate member compliance activities, including piloting process and external independent evaluation schedules
- With supervisor support, develop and maintain effective relationships with members, prospect members and evaluators in relation to the compliance programme and application process.
- Deliver administrative tasks to support the compliance programme and application process, including but not limited to scheduling calls, sourcing and maintaining evaluator records of competence and conflict of interest
- Maintain and track data across various platforms, updating tracking logs, and update web content on the ISEAL website.
- Coordinate information and produce reports and minutes in support of programme management, Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Be a collaborative and effective team member, liaising with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role focused on customer service/communications or user experience and genuine interest in providing exceptional customer service
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts, proof-reading, communications, etc.
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communications with colleagues, customers and external partners, displaying professionalism and right level of tact and awareness of others
- Comfortable communicating with stakeholders in online and in person setting (e.g. webinars, workshops etc)
- Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Some understanding of, sustainability standards and certification, which may have been gained in academic, internship, employment or voluntary settings
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
How to apply
Deadline for applications: 20 October 2024
Enquiries about the role can be director to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 24/25 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 26-30 October
Panel interviews (Teams or in person): 31 October/ 1 November
Decision: by 12 October
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Are you an experienced finance professional passionate about using your expertise to support organisations with meaningful missions? The Royal College of Radiologists (RCR) is a medical charity with a focus on supporting doctors who lead in clinical radiology and clinical oncology ultimately working to improve patient outcomes and we are looking for a talented Finance Business Partner to join us.
As a Finance Business Partner, you will play a crucial role in providing financial insight, advice and support to key stakeholders across the organisation. You will be a trusted adviser to non-finance teams helping them to understand financial data and make informed decisions. You will be a key element of the high-performing and credible finance team, supporting both the Head of Finance, the Management Accountant and the Assistant Accountant in operational finance and in ongoing delivery of accurate financial information on which the business partnering relies.
To be successful in this role you will have strong analytical skills, providing financial analysis, forecasting and budgeting advice to drive performance and operational efficiency. You will have the ability to build and maintain effective working relationships, collaborating with a variety of stakeholders across the RCR. Having strong commercial acumen, you will be able to communicate with and influence a range of audiences effectively with an understanding that strong, reliable financial data is the foundation of a successful business and is a primary deliverable.
You will be a pivotal player within the finance team delivering an excellent service to teams across the RCR. You will have the opportunity to work with dedicated professionals who are passionate about our mission and making a difference
What you’ll do:
- Deliver a decision support service to managers and directors to deliver improved financial performance outcomes for the RCR.
- Ensure that partners use effective financial controls over their spend and income conforming to RCR’s policies and to optimise RCR’s outcomes.
- Support the partners in the production of outturn forecasts, budgets and multiyear financial plans that conform to RCR’s financial needs.
- Provide effective analytical insight and advice to partners and Head of Finance to maximise the return on investment and support for implementing change to improve outcomes.
- Supporting RCR’s regular financial and non-financial performance reporting with analytical advice, insight and commentaries.
- Support the wider finance team in delivering timely management information
- Help with system development within the finance team such as upgrades
- Cover for the Head of finance in their absence.
What you’ll need:
- Professional qualification (ACA, ACCA, CIMA etc)
- Experience of financial business partnering role or accounting role in comparable organisation.
- Excellent commercial skills, including the ability to lead or support negotiations and to influence and motivate others.
- Ability to communicate effectively with non-technical/non-professional audiences.
- An enquiring and analytical mindset with the ability to spot risks, to dig further to follow up on problems and work through issues to offer practical solutions.
- Experience of collaborative work across functions to support others in delivering tasks and projects.
This is a new and exciting opportunity to join a proactive and high-performing finance team in a charity with a meaningful mission. Please find out more about the Finance Business Partner role, the RCR and instructions on how to apply in the candidate pack.
We reserve the right to close this vacancy early if we receive sufficient applications.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
General Statement of Duties
The St John of Jerusalem Eye Hospital has a loyal donor base, and we are now able to grow the major donor portfolio significantly to build our long-term sustainable income. The Grants & Partnerships Officer will lead on delivering a best-practice grant-giving programme as part of a wider major donor programme.
Alongside the Executive Head of the UK Office, the Grants & Partnerships Officer will develop new major donors prospecting, cultivation, solicitation, and stewardship strategies as part of a wider fundraising strategy.
This is a key role within a small and dedicated team. The successful candidate will have a professional, ambitious, solutions-based approach with a track record of fundraising success. They will be ready for and excited by the challenge of building up a major donor programme.
Main Responsibilities
To deliver a successful grant-giving programme and devise and deliver new prospecting, cultivation, solicitation, and stewardship strategies to meet agreed targets, including:
· Establishing and managing strong relationships with past, current and prospective grant-giving organisations, delivering the highest possible levels of care and attention.
· Understanding all prospective and current donor profiles, and their motivations and communication styles. Formulating personalised cultivation and stewardship plans.
· Set up and maintain regular communications with all grant-giving donors and prospects, tailoring this as required to strengthen their relationship with us.
· Support and facilitate the Trustees and Senior Leadership Team in developing relationships with grant-giving bodies and prospects, and in how to manage these relationships to facilitate donations.
· Use creativity and adaptive thinking to develop a new and exciting programme of cultivation and stewardship events, visits, and activities to engage prospects and donors in our work and to support these key relationships. Work with internal teams and senior volunteers to deliver events and activities to the highest standard.
· Developing and refining the internal systems needed to run a smooth and efficient grant-giving programme such as data management, internal communications, and reporting.
· Know and understand the longer-term financial strategy of the organisation and work with the Finance Director and Executive Head of UK Office to ensure the appropriate identification of funding needs.
· Work with the Executive Head of UK Office and other colleagues as required to develop compelling cases for support and funding packages that channel funds to where the need is greatest and that ensure our financial security.
· Work with the Executive Head of UK Office to manage the grant-getting budget to ensure the successful and cost-effective delivery of annual activities and understand and follow finance related procedures such as income forecasting, reporting and Gift Aid.
· Support and deputise for the Fundraising Officer (Community Fundraising), as required, to establish and manage strong relationships with past, current, and prospective community donors and partners, delivering the highest possible levels of care and attention.
· Provide project support as required to the Fundraising Officer (Community Fundraising) to ensure the successful implementation of community engagement and fundraising programmes.
Person Specification
Essential:
· Educated to degree level or equivalent career experience.
· Minimum of 3-years’ fundraising experience with a demonstrable track record of developing stakeholder and donor relationships with a responsibility for securing a minimum of six-figure gifts from grant-making bodies.
· Experience of working with high-value Trusts & Foundations.
· An exceptional and eloquent communicator, both written and verbal communications skills, and a natural relationship builder, you will have solid experience of presenting, negotiating, networking, and influencing.
· Experience of working to and commitment to achieving financial targets.
· Understanding of the principles and best practice of fundraising including Data Protection, ideally within humanitarian and/or international organisations.
·A self-starter with initiative, confidence, exacting standards, drive, and flexibility.
· Highly proficient with Microsoft Office systems.
· Ability to work outside of contracted hours, as required.
· Ability to travel overseas, as required, and represent SJEHG at events and functions.
Desirable:
· Experience of raising funds within the humanitarian and/or international organisations.
· Experience of working with a CRM system to export and manipulate complex data sets, segment audiences effectively and develop a CRM strategy for donor engagement and reporting. Ideally, Raiser’s Edge.
· Demonstrable experience of working on strategies and innovation behind the areas of fundraising you have worked in.
· Experience of effectively engaging and supporting board members in donor cultivation and solicitation efforts.
· Experience of planning and executing fundraising PR campaigns
· Experience of managing senior volunteers.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This strategic role will report to the Director of Operations and will be responsible for overseeing and enhancing operational functions across our businesses, focusing on fostering a positive working environment and employee experience, while supporting our social impact and business growth. You will share SCN’s ambitions to transform funding for grassroots organisations and coalitions by reimagining fundraising, removing structural barriers and encouraging institutional funders to support community interests.
This is a great opportunity for someone who would like to support us in delivering our vision. The ideal candidate will have experience of operations, HR & risk management and will have a passion to make a difference. You will work with the Director of Ops on streamlining operational systems and processes, compliance and risk management, policy oversight, resource planning, and HR and payroll oversight. Crucially, you will help us develop our new Employer of Record Service; the Social Change Hive. Working closely with the CEO and the Head of Business Development, you will ensure all our HR processes, systems and reporting structures are operational for our clients and our employees.
The role would suit someone who loves operations, HR and risk management and be comfortable in a startup environment. The role will involve working across the businesses and working closely with the Head of Programmes and the Head of Governance, Risk and Innovation. You will also be managing our Operations Assistant – with a view to expanding capacity in the team over the year.
While this is maternity leave cover, this function is growing so there is lots of opportunity to evolve responsibilities as the business needs change over the 12 months.
The role would suit someone who loves operations, HR and risk management. The role will involve working across the businesses and working closely with the Head of Programmes and the Head of Governance and Innovation.
SKILLS & EXPERIENCE
You will be a detailed oriented person, proactive, well organised and excellent at managing various tasks and projects at the same time, with excellent project management and people skills. We are a trauma informed organisation, and while you may not be trauma trained – you will need to understand the need for a human touch within the systems and processes we hold (we will also provide training on our approach). As part of the role, you must understand HR regulation, contract management and general operational functions. We are looking for someone who is happy working on their own initiative with energy, enthusiasm and good humour, with a can-do attitude. You must be comfortable with working with external groups of people from varied backgrounds alongside our incredible team. Our work is involved and changes quickly. So the role would suit someone who is resilient and comfortable re-prioritising when things shift quickly.
Person specification includes:
- Experience of working in an operations role
- Experience of managing systems (CRM & project management) & resource management tools (i.e. capacity tracking)
- Experience of reporting on operational functions such as HR and contracting
- Experience of supporting HR functions, including developing and reviewing policies
- Knowledge and experience of drafting and reviewing contracts
- Knowledge and understanding of compliance and risk management
- Exceptional organisational skills, attention to detail and project management skills
- Ability to manage multiple tasks and projects at the same time and competing priorities
- Excellent ability to work collaboratively across different functions, as well as working in a team.
- Excellent communication skills to support the team in delivery of their work
- Working with community groups and/or campaigning groups would be desirable.
KEY RESPONSIBILITIES
As the Senior Operations manager, you will be responsible for supporting the Director of Ops in ensuring we have efficient systems and processes across the organisation and providing support on contracting needs for the businesses. Occasionally we are asked to help support the operational development of our clients. The role will involve:
- Operations oversight (40%)
- To take a systematic view of all operations across the business and make sure we have the correct operational tools, systems and processes in place to support our internal needs as well as delivery of work to our clients. Lead on designing and embedding effective tools and systems to support this and ensure there are up to date process maps to support the team in using them.
- Regular reporting on these systems to the senior management team to support business management and strategic decisions
- Working closely with heads of each function to ensure we have the right processes in place that support the team in delivering their work
- Ensuring we have the right policies in place for effective management of the business
- Responsible for overseeing all contracting for clients and employees
- Oversight and drafting of all client contracts – working with the Director of Ops to ensure contract templates are up to date and in line with any business shifts and fit for purpose.
- Managing any contracting risks and making sure all contracts are active and not expired. Setting up and maintaining reporting systems to ensure this information is fed back to the relevant teams and senior management.
- Addressing any questions from the team and clients on contracts
- Support the Head of Governance, Risk and Innovation to manage mitigations for any emerging risks, document any incidents, have effective reporting mechanisms in place, including updating the risk register
- HR and payroll (40%)
- Support the HR element within the development and delivery of Hive, our Employer of Record payroll service.
- Lead on recruitment and induction processes for the business and clients. This includes ensuring the processes are fit for purpose and efficient for the business, having the right resources in place to support the team and clients with understanding and managing recruitment and induction, managing onboarding of all new starters.
- Oversight of all contracting and HR obligations for our employees, including clients using the Hive service – onboarding, exit processes and everything in between
- Oversight of all processes in Hive to ensure smooth. operations. With Hive being new, and growing, processes and policies will need to be reviewed and adapted to Hive’s needs.
- Setup and maintain reporting systems that allow risk management and managing end of contract responsibilities.
- Manage all HR queries and issues for the team and clients.
- Oversight of monthly payroll and salary sacrifice schemes.
- Management and Teamwork (10%)
- Management of the Operations team: Managing capacity and workload, objective setting and development.
- Work with the rest of the team to ensure there is sharing of knowledge to improve systems and practice across all services, making sure the services are aligned.
- Work alongside and support the full team to ensure we are delivering the vision and strategy
- Client work (10%)
- Consult with our clients on any of the above operations, processes and governance as needed.
The client requests no contact from agencies or media sales.
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours (we are happy to consider part time with 0.6 FTE as a minimum)
Start date: November 2024 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £30,900 - £34,250 per annum if based in London. £28,325 - £31,675 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 27th October 2024
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
upReach has grown quickly over the last 5 years, and our successful Income Generation brings with it a number of administrative elements, which are currently spread across numerous team members. We are investing in this new position in order to centralise those diverse admin responsibilities, with the Income and Finance Liaison Senior Officer taking full ownership of the associated processes and deliverables, and helping to establish "best practice" to support the Charity in our next growth phase.
The Income and Finance Liaison Senior Officer will contribute to the growth of upReach by working across the Income Generation and Finance teams contributing to a wide range of income and finance related activities. You will support the teams to meet income targets and deliver the 2024-27 strategic plan.
OUR VALUES
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
CORE RESPONSIBILITIES
Reporting to the Director of Income Generation and External Engagement you will work closely with the Director of Finance, CEO, Finance and Programmes teams, and colleagues across the income generating and external engagement team; supporting them to meet financial targets, provide excellent stewardship and to implement key administrative and financial processes.
The core responsibilities include:
Income generation and External Engagement
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Ownership of a range of administrative tasks, including stewarding of donors and partners and support of the Development Board.
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Promptly addressing incoming queries from supporters and partners, including email, telephone and post; assist the team by managing;
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Departmental email inboxes
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Prioritising requests and responding where appropriate
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Oversee the management of contracts with partners and funders; generate, issue and follow up in a timely fashion.
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Support the timely production of monthly management reports.
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Play a key role in the complaints procedures for the department and conduct full investigations where needed.
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Work with the team to ensure all relevant data is created and maintained regularly and accurately on the CRM (Customer Relationship Management) database.
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Keep on top of developments, changes in trends and patterns, new techniques and legislation.
Finance
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Act as the key liaison point between the income generation and finance team.
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Work with Finance to identify and find solutions to bottlenecks in the purchase order, invoicing and payment process.
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Ensure that money coming into the charity can be identified and coded accurately on the CRM database and finance systems.
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Create and maintain accurate records in the finance system, including billing values, timings and dates.
Team Working
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Work with colleagues across the department and organisation.
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Lead and support rotatees (Team members on the Graduate scheme) and volunteers as required.
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Ensure upReach promotes a high performance culture and professional integrity.
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Support the implementation of business improvement and people development initiatives.
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Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals.
Other
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Occasional out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders
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Some UK travel will be required from time to time
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
SKILLS AND EXPERIENCE
The ideal candidate should display these skills:
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Excellent organisational skills and the ability to prioritise and deliver to tight deadlines across different departments
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Strong administrative and numeracy skills
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Excellent communication skills (both oral and written)
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Problem solving and solution focussed
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A wonderful team player with a positive and enthusiastic approach
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
To be successful in this role, it is anticipated that you will have experience of working in a fast paced environment, and are able to demonstrate a high level administrative and numeracy skills;
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Strong relationship building and customer service experience with internal and external stakeholders.
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Experience working in a fast-paced environment.
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Ability to maintain accuracy and work independently to find solutions to problems.
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Supporting the preparation of annual budget reviews and KPI (Key Performance Indicators)/OKR reports (full training will be provided as required)
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Ability to work cooperatively with and through people to reach goals.
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High-level of computer literacy, specifically Google Suite
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Working on a variety of projects at the same time and delivering to deadlines.
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave.
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Ethnic Minorities Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close at 11:59pm on 27th October 2024.
EQUAL OPPORTUNITIES
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an expert in people safety and secutrity, you will enable us to serve the persecuted church well, by finding the right balance between keeping our people as safe as we can and still being free to do everything we need to do and go anywhere we need to go as a ministry.
You will work across the various entities within the organisation, to take a holistic view on advising managers and staff on safety and security. You will analyze and advise on security incidents, enable greater organizational learning and awareness, and help managers and staff to comply with agreed security procedures, while working cross-culturally. In the event of a crisis situation, you will advise on all aspects of handling the situation. You will be fully aligned with the core values of Open Doors and have a passion to serve the Persecuted Church. This role reports to the Director of People and Culture.
Your key responsibilities
·Advise proactively on identified threats and risks, and on specific staff safety and security matters on request.
·Provide a cross-organization perspective on how staff safety and security management can improve.
·Promote a culture of safety and security.
·Encourage an approach to compliance with our global security policy and handbook, which respects the need for organisational responsibility as well as the calculated acceptance of necessary risks.
·Provide advice in any crisis situation, including as part of a crisis management team.
·Maintain a record of staff safety and security incidents and near-misses, and analyze learnings and trends.
·Develop security-related learning needs analyses, and enable learning solutions.
·Support and work together with regional and local staff security experts and point persons.
Your profile
·Committed Christian with a heart for the Persecuted Church.
·Relevant education and experience.
·Able to provide advice and practical support on a wide range of safety and security matters.
·Able to work practically and give advice in critical situations.
·Analytical and abstract thinker.
·Excellent communicator and influencer, able to work with people at all levels in an organisation and in different cultures.
·Experience of managing change and providing or facilitating learning.
·Result- oriented with proven project management skills and the ability to deliver on time.
Our offer
Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home with working from the office and to have flexible working hours. The role can be based in the UK, US, Netherlands or any existing Regional or Country office location on approval.
The client requests no contact from agencies or media sales.
Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.
Title: Senior Administrative Manager
Location: Haywards Heath, with a preference for 1-2 days per week in the office
Contract: Three-year fixed term contract
Salary: £31,644 to £39,000 per annum
About the role
The primary purpose of the Senior Administrative Manager will be to support the NTD (Neglected Tropical Disease) Department in functioning effectively and efficiently. This role involves coordinating administrative and support systems, procedures, and sub-teams essential for the management of the NTD portfolio.
Background
Sightsavers’ NTD directorate oversees projects funded by various donors to control and eliminate five PC-NTDs: onchocerciasis, lymphatic filariasis, trachoma, schistosomiasis, and soil-transmitted helminths in 28 countries. These projects are executed by country office teams, ministries of health, and partners, with operational and technical support from the NTD Department.
Principal Accountabilities
- Oversee the creation and renewal of requested consultancy agreements with Human Resources, ensuring appropriate procedures are followed and records are kept updated.
- Manage the contractual organisation of the team of internationally located technical consultants and work with the relevant Global Disease Advisor to coordinate all aspects of support missions undertaken by the them
- Ensure professional meeting support for all external NTD meetings with donors and international partners as requested by the NTD SMT. This includes logistics, room bookings, agendas, slides, recording, virtual participation where required and minute documentation and distribution.
- Assemble information as required for presentations, communications and reports, and manage internal document storage systems (Microsoft SharePoint and Teams).
- Support the Grant Directors and IFT to compile key donor milestone reports and ensure a fully functional and accessible external ShareFile system for key donor groups where required
- Support communications both within the NTD Department team and with external stakeholders through dissemination of newsletters and maintaining contact lists.
- Using all members of the admin team, coordinate the support for all regular internal PDU calls (recurring invites, agenda sharing and minute taking).
- Provide travel support to the SMT and Grant Directors where requested.
- Manage/supervise NTD Dept Coordinator
- Undertake additional ad-hoc administrative duties as required.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
About you
The Senior Administrative Manager will have a sound experience in supporting a complex widespread team and will excel in, coordinating administrative and support systems and ensuring the effective implementation of health projects.
A small amount of international travel may be required.
Jobholder Requirements
Essential:
- Educated to A-level standard or equivalent experience
- Relevant experience in an administrative support role
- Proficiency in using programmes across the Microsoft suite
- Highly organised and proactive
- Strong administration skills
- Excellent attention to detail
- Ability to work in a fast-paced environment, managing multiple tasks and prioritising as necessary
- Strong written and oral communication skills
- Time management skills
- Ability to handle sensitive information and maintain confidentiality
Desirable:
- Experience of working with other cultures
- An understanding of and commitment to equality of opportunity for people with disabilities
- Logically minded and decisive
- Able to perform in a matrix management environment
- Strong team leader
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
About Us
Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.
About the Position
Our Policy and Public Affairs Officer connects with and influences politicians and senior decision makers to make society better for people who have mental health challenges, have mental illness and their families. They shall manage projects that shall lead to improvements in support for those with poor mental health.
Key Responsibilities
In this critical role you will work closely with the Director of Public Affairs and Communications to develop and implement a policy and influencing strategy to ensure that the voices of people we support, and their families are heard in all the places they need to be. You will manage projects related to mental health and provide reports.
You will build powerful relationships with politicians, civil servants and partners and feel comfortable representing the organisation at a range of different stakeholder events. You will love policy and public affairs, enjoy mastering details and offering sound advice. You will respond on behalf of the organisation to consultations and events and will be comfortable doing lots of reading and writing. You will enjoy building powerful and meaningful relationships.
General Duties:
- To ensure that Change Mental Health have a robust policy and public affairs process in order, to respond to events and consultations, set up meetings with influencers, write briefings for those meetings and record our interactions on the Lobbying Register.
- Develop and implement a policy and public affairs strategy which means Change Mental Health engage with external stakeholders, have key messages disseminated and ensure that the voices of our members and the people we support are heard at all levels.
- Ensure that Change Mental Health’s Public Affairs and Stakeholder policies are kept relevant for our staff and promoted throughout the organisation.
- Collaborate on key communications documents and channels, including our newsletter, website and support the high-quality use of our social media channels.
- Manage projects that improve the outcomes of those with poor mental health and wellbeing. When agreed, engage with parliamentarians and stakeholders, representing Change Mental Health and advocating for our policy agenda
- Take ownership of policy developments in fields relevant to Change Mental Health’s work and ensure you are up to date and well informed of recent developments.
- Write briefings for the Director of Public Affairs and Communications, the CEO, and Board as needed.
- Write briefings for debates in Parliament and communicate with members of Parliaments.
- Write reports for projects relating to mental health and wellbeing.
- Organise and undertake the administration of events that support our policy platform whether that be events at party conferences, cross party groups, parliamentary receptions or other activity that support the charity.
- Network and build relationships with different stakeholders across the private, third and state sectors.
- Support the work of the National Rural Mental Health Forum, organising meetings and reporting on impact.
- Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
- Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
- As with all employees, workers and volunteers; encourage people to join Change Mental Health as a member, fundraiser, donor or activist
- To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
- To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
- To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies.
- To be friendly, polite and professional to all staff, members of the public and people Change Mental Health support.
All sucessful applicants will require a Basic Disclosure check.
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
The client requests no contact from agencies or media sales.
·Do you have experience of implementing a fundraising strategy in line with the ambition of an organisation?
·Do you have knowledge about fundraising in the arts sector, including best practice, trends, opportunities and challenges?
·Do you have experience of working collaboratively with colleagues across different areas of an organisations operations i.e., finance and education?
·Do you have experience of working with a CRM system to support your workflow and track progress as well as record financial data?
·Do you have previous experience of writing successful Trusts and Foundations applications?
·Do you have knowledge of GDPR, data protection and fundraising compliance?
·Do you have line management experience?
If you have some or all of the experience mentioned above - we would love to hear from you!
Matthew Bourne’s New Adventures is an award-winning, ground-breaking British dance-theatre company, famous for telling stories with a unique theatrical twist. Since 1987 New Adventures has changed the popularity of dance in Britain, creating works that have altered the public perception of what is possible when it comes to telling stories without words.
New Adventures is a charity, and its principal funder is Arts Council England. As well as producing award-winning productions which dazzle audiences across the globe, New Adventures is committed to playing a meaningful role in diversifying the dance landscape for future generations. The company’s Take Part work reaches thousands each year through transformative workshops and masterclasses to schools and communities across Britain; the company’s many strands of talent development work nurture the best emerging talent from communities across the UK, springboarding them into our company and the wider sector.
The Head of Development will support Matthew Bourne’s artistic vision by leading on the development and delivery of the New Adventures Fundraising Strategy to maximise voluntary income, particularly through Trusts and Foundations and Major Gifts. The post holder will work proactively to identify, cultivate engage and maintain excellent relationships with new and current donors and supporters as well as supporting the cultivation and stewardship of Corporate Supporters.
Job Title: Database & Insight Manager- VAC107
Working Hours: 37.50 per week (Flexible and part-time working offered by agreement)
Salary: £40,000 per annum
Contract: Permanent
Deadline: Wednesday, 9 October 2024
Telephone Screening: Ongoing
Interviews to take place: Wednesday, 16 October 2024
Location: Leeds with flexibility to work from home
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have a keen passion for all things data related and experience in manipulating and processing complex data sources? If so, we want to speak to you.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Reporting to the Head of Individual Giving, the Database and Insight Manager role will help to continue to transform the way the Charity uses data to make decisions and support our fundraising strategy.
The post holder will directly manage a team of 3 and will be responsible for ensuring the CRM is kept up to date and accurate as well as providing the Charity with the best possible insight, tracking, recording, and processing of all supporter interactions.
The person will:
· Develop and provide robust, high quality and insightful KPI reports, dashboards and analysis for each area of the charity.
· Inform and update the Head of Individual Giving and Director of Fundraising on response patterns, donor profiles and trends within our database, providing insightful and accurate data to underpin strategic fundraising decision making and informing marketing campaigns.
· Work closely with the Supporter Care Manager/Supporter Care Team on projects and initiatives that will help with loyalty, retention and engagement of our supporters.
· Lead on fundraising wide data product development and take responsibility for data protection compliance/GDPR, in collaboration with the Head of Individual Giving and Governance Team.
· Document and set approaches to manage change and improvement of data capture processes across the teams.
· Lead on new projects relational to our data and processes such as data retention schedules and improvement of existing and new automations.
The successful candidate will:
· Have experience in managing and leading a team.
· Be able to manipulate and process complex data sources, analysing supporter data.
· Have proven experience of gathering and analysing data, extrapolating meaningful insights and producing recommendations.
· Have strong analytical skills, with the ability to interpret results and draw conclusions and high-quality analysis.
· Have good knowledge of Excel including formulae, pivot tables and graphs.
For more details on the charity and role, please visit our website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday
· Flexible and Hybrid Working
· Volunteer Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
The client requests no contact from agencies or media sales.
BPAS are an independent healthcare charity which, for more than 55 years, has been advocating and caring for women and couples who decide to end a pregnancy. We are the leading specialist of abortion advice and treatment in the UK, supporting over 100,000 women a year in over 50 healthcare clinics nationwide.
Over the last 12 months we have gone through significant organisational change and are putting in place a new leadership structure, supported by a Senior Operational Team. This role is a key member of the Executive Leadership Team.
BPAS vision is for a society in which women are trusted to make their own reproductive choices with access to the information and services needed to exercise those choices. The Chief Clinical Officer is an integral part of the Leadership Team, sharing the collective responsibility, as a member of the C-Suite, for the key issues facing BPAS.
This role has responsibility for clinical services encompassing nursing, midwifery, medical and surgical services across BPAS. You will be a values driven leader who can inspire staff and trustees, as well as wider stakeholders, fostering a culture driven by our collective purpose.
To find out more, please click the apply button below which will direct you to our website where you can download a candidate briefing pack and details on how to apply.
All applications should be sent to the Recruitment Team and must quote reference CCO and include the below:
- A Curriculum Vitae (CV) with education and professional qualifications and full employment history. Please include daytime and evening telephone contact numbers and e-mail addresses.
- A supporting statement that should outline your motivation for applying, what you believe you can bring to the role, and how your skills and experience align with the role description and candidate profile.
- Responses to the applications questions within the candidate pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Title Project Delivery Officer
- Location Camden, London (1-2 days working from home)
- Hours Full time / 30 hours a week (flexible working hours)
- Salary £28,000pa (£19.44/hour)
- Status You will be hired as an independent contractor (self-employed basis)
Background
- Survivors Can Shine C.I.C is an ambitious non-profit organisation based in Camden, founded in 2019. We are a small, dynamic team. We are looking for a driven, entrepreneurial and strategically minded individual to join our team.
- We believe that children should be seen & heard. We want every child to know their rights and the power of their voice. We value the insight of employees with lived experience and connections in the field of youth work and social action. We recognise that using lived experience to drive social change is a valuable skill.
- We raise awareness and facilitate dialogue about the reality and prevalence of abuse, by providing platforms to empower young people and amplify their voices through creative and performing arts. Our work is focused on bringing communities together in collective strength, changing perceptions around abuse and creating young Ambassadors for Change.
- It’s an exciting time to join the organisation as the response to our work over the last year has been fantastic and the demand is expanding.
- Main purpose of the role
- Working with the Founder / Director of Survivors Can Shine to effectively deliver our ‘I Shine, Speak Out – Ambassadors for Change’ project
In this role you we can offer:
- - A strategic position, working directly with CEO
- - Opportunity to attend quarterly board meetings
- - Opportunity to directly work with and improve the lives of young people.
- - Opportunity to grow and develop with our organisation
Please See attached the Full Job Description
John Lyon’s Charity is delighted to be recruiting for a Grants Manager to join its dynamic Grants Team. This is an exciting time to join the Charity as it embarks on a new chapter of our strategic objectives in grant giving. The Grants Manager will be responsible for their own portfolio of grants as well as supporting the Grants Directorate with the development and execution of the Charity’s strategic objectives to maximise the benefit of the Charity’s funding.
The Grants Manager will be responsible for end-to-end grant-making; assessing applications, making recommendations and monitoring of a portfolio of grants. The grants will be broad in range from smaller, single year grants under the School Holiday Activity Fund to multi-year, large grants within the Open Grants Programme. The role holder will work closely with other members of the Grants Team, including the Directors, to support learning, develop special initiatives and contribute to the creation of policy and processes. The role will suit someone with previous grant-making experience who is seeking to develop their expertise in place-based grant-making and/or the CYP sector. Given the nature of the existing portfolio, experience of working with cultural organisations and education settings would be a particular benefit.
We strongly encourage applications from under-represented groups which reflect the diversity of the Charity’s Beneficial Area and the young people we seek to support. This includes Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Salary: £37-39k DOE + generous pension contribution.
Location: Flexible working is available after successful completion of probation period. This role involves frequent visits to applicants and grantees and evening events, on occasion.
Deadline: 12noon Tuesday 1st October
First Round Interviews: Wednesday 9th & Thursday 10th October
Second Round Interview: Wednesday 16th October
Cover Letter no longer than 2 pages
Education is at the heart of John Lyon’s Charity because it enables us to have the greatest possible impact on Children and Young People in our Benef
The client requests no contact from agencies or media sales.
Salary: £30,000pa
Hours: Full time - 35 hours per week
Days and times: Monday - Friday, 09:00am - 17:00pm (The post requires evening and some weekend work, being part of a regular on-call rota).
Contract: Permanent
Employed by: Age UK Hillingdon, Harrow & Brent
Location: Age UK Buckinghamshire office 145 Meadowcroft, Aylesbury, HP19 9HH - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction.
Closing date for receipt of applications: Midday, Friday 11th October 2024
Interviews: TBC
ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION
We are looking to recruit an experienced person-centred leader who is passionate about delivering services that make a difference to people’s lives. You will have responsibility of maintaining a high level of service delivery with strong outcomes. You will lead a team of staff with oversight of each service area, will be organised, able to make decisions and use your initiative. The role will also involve monitoring service processes, systems, and workforce capacity to enable us to identify areas for change and improvement.
We work in partnership with Age UK Buckinghamshire to deliver the Hospital Discharge Support Service. The service covers the county of Buckinghamshire and aims to improve the experience of people leaving hospital, at what can be a very difficult time for them. Our teams work with patients to make this experience more manageable and to minimise the risk of readmission. This service supports people aged 18 who are leaving hospital after a stay. Older people are highly represented in this client group.
The purpose of the role is to manage and deliver the day-to-day operation of the service. Operating across Buckinghamshire, our discharge staff are based at both Stoke Mandeville and Wexham Park hospitals. Our community team are based in the Age UK Buckinghamshire offices in Aylesbury but reach out to serve residents across the county. Additionally, a team of volunteers provide additional capacity and reach. The post holder will be based at the office in Aylesbury but will be expected to travel across the two hospital sites when required.
The hospital teams operate 7 days a week supporting patients on discharge. Over a year more than a thousand patients will be taken home by our teams and helped to settle in safely. The community team will support residents post discharge, liaising with any other services, offering practical support to settle in at home such as shopping, light housework or picking up prescriptions and offering a regular call to ensure all is well.
The opportunities to make a difference are huge. If you think so too and think you have what it takes to be successful in this role, we are keen to hear from you!
The client requests no contact from agencies or media sales.