Digital Community Manager Jobs in Charing Cross, Greater London

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced HR Officer to support on employee lifecycle administration, and proactively contribute to the review and development of HR processes at CASPA with a strategic focus on accessibility and user experience in a neurodiverse organisation.

The HR Officer plays a key role in supporting the HR and Operations Team to develop and maintain a positive, engaging, and inclusive working environment for our staff and volunteers.

CASPA’s ideal HR Officer is self-aware with a growth mindset, and takes a flexible, agile, a creative problem-solving approach to their work. They have a strong and resilient work ethic and understand the value and importance of maintaining confidentiality in HR matters, and align with CASPA’s mission and values.

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more. 

Royal Holloway Students’ Union (RHSU)
Head of Finance & Resources 

Salary: £57,299 - £63,833 per annum
Location: Egham, Surrey – with hybrid/flexible working arrangements 
Contract: Permanent – full-time.

Are you a values-driven finance & resources professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Union?  We are looking for a driven and experienced finance professional with strategic leadership experience committed to working for a student-led organisation, as we launch a new strategic plan for 2024-2027: Building Community, Leading Change.

About RHSU

We are a thriving student-led organisation, representing 11,500 students at Royal Holloway across our Egham and central London campuses. A registered charity, independent from the University, we are democratic in the way we are governed and all students at the University are automatically members of the SU. Students can access an impressive array of services and facilities including over 160 sports clubs & societies, a student advice service, bars & cafes, a nightclub and our very own pub!

We are committed to building a stronger student voice and advocating for students - leading on research and insight that can positively influence students’ academic and co-curricular student experience, through effective representation locally, regionally and nationally.

With a turnover of around £7 million annually, approximately 50 staff and c300 student staff, RHSU is a busy, fun and interesting place to be!

About the Role

Reporting to the Chief Executive and managing a small team of Finance and HR personnel, the Head of Finance & Resources position is broad in scope. The post holder will be responsible for the development and implementation of RHSU strategy relating to finance, people and culture, governance and digital infrastructure. The post holder will ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its support services. The position sits on the Senior Leadership team and will be expected to play a key role in the delivery of our 3 new strategic enabling themes: People & Culture, Well Governed & Sustainable and Physical & Digital Infrastructure.

Key responsibilities are centred around, but not limited to:

Strategic Management and Leadership – including supporting the delivery of the Union’s strategic plan, leading on financial planning, overseeing compliance and forming part of a strong Leadership Team with other senior colleagues and Sabbatical Officers.

People Management – including leading on the People & Culture plan, leading on recruitment and embedding a learning & development culture at RHSU.

Financial Management – including creating a culture of strong financial literacy, leading on all budgeting & forecasting, financial controls, the annual external audit and having overall responsibility for the accuracy of financial records, including but not limited to the organisation’s VAT returns, payroll & pensions, fixed asset portfolio and funds.

Service Development & Delivery – including ownership of contract management, cooperation with the University over block grant funding & IT service provision, leading on change projects around digital infrastructure and both internal & external compliance & reporting.

The successful candidate will play an important role in shaping a key department at RHSU, at an exciting time of change. 

RHSU offers an excellent benefits package, including a hybrid working policy, 22 days leave (rising to 27) plus up to 7 discretionary days over the festive period, significant professional development opportunities and an impressive selection of financial support tools, rewards and discounts! 

Who we’re looking for

We’re looking for an experienced finance professional who is ideally at least part-qualified ACCA, CIMA or ACA. An excellent understanding of charity finance, regulation and governance is required, along with experience of senior level management and leadership in a similar sized organisation. 

Skills and experience with developing strategic plans, project/change management and leading on digital infrastructure projects would also be very useful experience to succeed in the role. Strong commercial acumen would be beneficial too -against a backdrop of constantly changing commercial considerations and wider Higher Education sector pressures. 

Whilst core finance skills are essential, both at a strategic and operational level – experience in a broader resources role covering HR, IT, governance or compliance would suit this post well. A demonstrable interest and commitment to a values-driven and student-led organisation is also required.

How to apply

Key Dates:

Closing Date: 12pm on Monday 14th October
First Stage Interviews (Remote): Week commencing 21st October
Final Interviews (In-person): Week commencing 4th November

Please click 'Apply’. We will then send the Recruitment Pack, Job Description, and full details of how to apply for the role officially. 

For an informal conversation about the role and application process, please contact our recruitment partners, Marble Mayne Recruitment.

RHSU has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply.

Join our team and make a positive difference in the lives of Young Carers in Wandsworth. We are seeking a passionate individual to facilitate social activities, mental wellbeing workshops and Young Carer groups and provide one-to-one support. This role is crucial in enabling Young Carers to balance their responsibilities and take care of their mental and emotional wellbeing. By joining us, you will play a vital part in supporting these young individuals, helping them thrive and achieve their full potential.

Internal Communications Officer

We have an exciting opportunity for an Internal Communications Officer to join a dynamic and ambitious team, delivering the best work of your life for people affected by stroke.

Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: POD36 Internal Communications Officer

Location: Home-based, UK, Nationwide (However, frequent travel will be required as part of this role (it will include team meetings to London and Birmingham)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £30,700 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: This is maternity cover until 31 December 2025

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 29 September 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: week commencing 14 October 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The People Experience Team describes, influences, and grows our culture and experience here. It’s at the heart of what we do, and our values express how we go about our jobs every day.

As an Internal Communications Officer, you’ll partner with colleagues to design, curate and craft great internal communications for volunteers and staff to drive a great experience.

You will:

· Write clear, transparent and accessible messages for different audiences to help staff and volunteers get what they need while volunteering or at work.

· Be an expert in using our network of internal communication channels (including Viva Engage, Teams, Zoom, DotDigital and an intranet) encouraging staff and volunteers to connect with, and feel connected to, the charity, our strategy, and our work.

· Respond to general queries such as technical fixes, proofreading, improving channels, pulling reports, while working at pace.

· Collaborate and coach others to understand the real problem or opportunities to help them achieve their communication goals.

About You

You’ll have:

· Experience working in an internal or external communications team.

· Experience using a wide range of internal communications channels to engage a large/multi-team and remote working workforce.

· Excellent writing skills, using audience understanding and insight to craft messages.

· The ability to develop, design and execute an internal communications plan to meet people’s needs.

· An understanding of workplace culture, experience and communication principles.

· An understanding of coaching techniques to help others find solutions.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.  

You may also have experience in areas such as Internal Communications, Communications, Marketing and Communications, Digital Communications, Marketing, Communications, Marketing and Communications, Digital Communications, Internal Communications Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Regionally-based post from Autumn 2024 

28 hours per week – including some weekends and evenings and frequent travel in the region and nationally

Based from home and locations within the geographical area covered by this role

We are seeking an enthusiastic, pragmatic person who is excited by what spirit-led growth might mean in a faith context. Our local development team is a key part of our plans to reinvigorate Quakerism and to help Quaker communities thrive.

As a local development worker, you will support Quaker communities to be inclusive, welcoming and all-age. The support areas include worship, community, organisational management, social action, collaboration in the wider community, and outreach. You will provide accompaniment, facilitation, project support, and training. You will work alongside others at Quakers in Britain and Woodbrooke to provide resources and opportunities that grow from the identified needs of local Quakers.

We invite applications from people who are:

• Good listeners with experience of working with groups to develop and deliver a shared vision
• Familiar with Quaker worship, community, witness, and organisation
• Organised and resourceful, able to research information, analyse and sift it, and apply it appropriately to a range of situations and personalities
• Creative and adaptable, able to encourage innovation and support experimentation
• Digitally curious, willing to experiment with digital platforms and programmes to develop community and progress work.

Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.

For further details and to apply, please visit our website via the apply button. 

Closing date: 9am on Monday 14 October 2024.

Interviews: Tuesday 22 October 2024.

Quakers have a faith commitment to equality, and encourage and welcome applications for posts from people of all identities and backgrounds. As a result of our recruitment practices, individuals will be selected only based on their relevant skills, experience, qualifications and abilities. A candidate’s sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status or class will not be a barrier to working for Quakers in Britain.

We aim to operate an equitable and user-friendly application process for all candidates. If you need any reasonable adjustments during the application process, please contact our People Team.  You do not have to be a Quaker to apply for this post, but we expect you to uphold the values of the organisation.

Quakers in Britain is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share and uphold this commitment. Our recruitment and selection process reflects our commitment to safeguarding, and the suitability of all candidates will be assessed during recruitment in-line with our Safer Recruitment guidelines. Successful candidates will be subject to pre-employment checks in line with these guidelines.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Keyworker

Salary: £26,000 - £32,000

Location: Finsbury Park Office

Hours: 35 Hours per week

Contract: Fixed term until 2025 (possibility to extend to 2026)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Working as a Senior Keyworker you will be responsible for supervising a small group of keyworkers, planned and ad-hoc supervision is an integral part of the Senior role, and you will be supporting keyworkers with monthly supervision and have oversight of safeguarding for the women they work with. You will be supporting the quality control for the region which will include dip-checks and data input.

About You:

To be successful as the Senior Keyworker you will need the below experience and skills:

You will have an in-depth knowledge of the range of needs and interventions required for women offenders. The ability to lead a small team to deliver inclusive, innovative and professional services. The ability to not only maintain own a small caseload of women, never compromising on quality engagements, but also to role model best practice and lead a team of Keyworkers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Closing Date for Applications: 6th October 2024

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

The Development Trusts Association Wales (DTA Wales) is an independent practitioner-based membership organisation promoting the work of, and supporting the growing network of, community enterprises in Wales. Our members are all independent not-for profit organisations who are serving their communities through a wide variety of services and initiatives.

We are seeking a skilled and adaptable comms professional to deliver engaging communications and event support in both English and Cymraeg for DTA Wales and our Egin programme. We need someone who loves telling stories to convey the power of community action, and who excels at curating online and in-person events which support it.

DEADLINE - Midday October 3rd 2024

Please find the job pack and application form on our website.

Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.

Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.

We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings. 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Civitas Recruitment are delighted to be working with a fantastic charity that works in lower- and middle-income countries to implement waste management and recycling programmes that reduce climate emissions, creating livelihood opportunities for vulnerable communities. An exciting opportunity exists for a Communications Officer to join the team. As Communications Officer, you will support increased revenue and showcase the impact of the charity’s programmes and their stories of partnership with funders and structures in the countries where the charity work. This is a part-time (3 days per week), permanent role, home based within the UK with some potential international travel. £19,200 per annum for 3 days work per week.

Who are we looking for?

Ideal candidates will have a minimum of 4 years’ experience in a communications role (or related field) along with excellent written skills. You will be working to develop press releases and build relations with relevant contacts and journalists and as such we require excellent communication and networking skills. You will have a strong track record of delivering engaging social media content across different channels and audiences to support organisational priorities. Experience of using creative software such as Illustrator, Premiere, Canva and Photoshop will be an advantage as well as possessing basic video editing skills. Knowledge of and experience of working with international non-profits or a comparable organisation or knowledge of issues linked to the charity’s work in either the waste management, environmental and climate change would be highly desirable however it is not essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

A small and friendly local charity is looking for someone who is organised with excellent communication skills who is keen to learn, develop and/or share their fundraising skills. This role would suit someone who is looking for a career change or has recently graudated and would like to become an excellent charity fundraiser or an experienced fundraiser who is keen to develop their skills and expertise to inform an imaginative fundraising strategy.

The Race Equality Foundation is expanding during an exciting phase of growth. We are building our team to advance our mission of tackling racism and transforming the lives of Black, Asian, and ethnically minoritised communities.

We are seeking a Communications and Events Assistant to help amplify the Foundation’s research and promote our flagship Strengthening Families, Strengthening Communities programme. We’re looking for a passionate communicator who wants to use their skills to drive positive change.

This is a fantastic opportunity for someone at the start of their career to contribute to impactful programmes that improve the lives of Black, Asian, and ethnically minoritised communities nationwide.

We offer a comprehensive benefits package that includes 25 days of annual leave, increasing by an additional day each year up to 30 days. We provide a generous maternity, paternity, and parental leave package, as well as an employee wellbeing assistance scheme available to all staff and their household family members, which includes up to 8 one-on-one counselling or therapy sessions annually. Additional perks include free eye tests and a contribution towards glasses, employer pension contributions of 5%, access to a loan scheme, and a robust training and development package to support your professional growth.

Please note, applications via CVs will not be considered.

Closing date for applications is Monday 30th September. Interviews will take place on Friday 4th October.

Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours. 

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.

The primary focus of the role is to maximise the net contribution from local fundraising but also to  drive community awareness and engagement with Marie Curie.  This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.

The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie.  With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.

The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

CLOSING DATE: 9am, Monday 30th September.

• Title Project Delivery Officer
• Location Camden, London (1-2 days working from home)
• Hours Full time / 30 hours a week (flexible working hours)
• Salary £28,000pa (£19.44/hour)
• Status You will be hired as an independent contractor (self-employed basis)

Background

• Survivors Can Shine C.I.C is an ambitious non-profit organisation based in Camden, founded in 2019. We are a small, dynamic team. We are looking for a driven, entrepreneurial and strategically minded individual to join our team.
• We believe that children should be seen & heard. We want every child to know their rights and the power of their voice. We value the insight of employees with lived experience and connections in the field of youth work and social action. We recognise that using lived experience to drive social change is a valuable skill.
• We raise awareness and facilitate dialogue about the reality and prevalence of abuse, by providing platforms to empower young people and amplify their voices through creative and performing arts. Our work is focused on bringing communities together in collective strength, changing perceptions around abuse and creating young Ambassadors for Change. 
• It’s an exciting time to join the organisation as the response to our work over the last year has been fantastic and the demand is expanding. 
• Main purpose of the role
• Working with the Founder / Director of Survivors Can Shine to effectively deliver our ‘I Shine, Speak Out – Ambassadors for Change’ project

In this role you we can offer:

• - A strategic position, working directly with CEO
• - Opportunity to attend quarterly board meetings
• - Opportunity to directly work with and improve the lives of young people.
• - Opportunity to grow and develop with our organisation 

Please See attached the Full Job Description

Job Title: Data Analyst 

Team: Supporter Experience & Engagement 

Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)

Salary on appointment: £41,400 - £45,540 per annum*

*This role sits within a pay grade with a pay range of £41,100 to £62,100. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy and created new roles to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

About us

The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.

It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way.  So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.

Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.

Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.

Purpose of Role

• To understand Ramblers’ audience behaviours by analysing customer data
• To design and implement data solutions to drive revenue growth, supporter engagement, membership acquisition, retention and lifetime value from new and existing audiences
• To deliver secure, easily interpreted, and accessible information to staff members and volunteers about the Ramblers members, supporters, groups, walks and accounts.
• Democratise data by ensuring it is relevant, accurate and accessible.
• To create and improve existing processes within the Ramblers through the use of automations and technology to improve staff productivity and produce specialised outcomes.
• To support leadership in monitoring and reporting on the effectiveness of campaigns and initiatives.

Key responsibilities

• Drive the organisation to use data in its operations, using first party and third-party data sources to facilitate more informed and reliable decision making.
• Working in collaboration with teams across the organisation (particularly Income and Marketing) to develop and implement data driven approaches to income generation with a particular focus on quantitative modelling and testing.
• Working with internal Digital and IT teams, ensure information flows between systems (Salesforce, the Data Warehouse, Marketing Cloud etc) in an accurate and timely manner, to ensure our supporters receive the best possible service and we have a full view of their activities when planning our own.
• Ensure our data insights platform provides volunteers with understandable and easy to use information for all aspects of administering their Area(s)/Group(s).
• Lead on developing and improving new processes and automations to save organisational time and resources through digital technology to drive quicker and more optimised outcomes.
• Maintain accurate supporter information in an accessible and secure way through IT systems such as the CRM and Data Warehouse in accordance with data and charity legislation.
• Develop and present modelling an analysis of supporters through more targeted and personalised communication utilising modern statistical analysis techniques.
• Create and maintain processes allowing for self-service of simple or regularly scheduled selections by staff members.
• Develop a robust and efficient audience segmenting and selection process for more complicated selections in a timely manner, considering appropriate targeting, efficient messaging, and other comms activity.
• Work closely with marketing, operations, and other teams to provide data-driven insights and recommendations that inform campaigns, initiatives, and overall strategy.
• Track and report on the effectiveness of initiatives and campaigns, providing actionable insights and recommendations for improvement based on data analysis.
• To undertake such other duties as may be reasonably required of the post holder by the Ramblers.

This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.

The Person

Required Skills and Experience 

• Experience using a modern data reporting tool such as Power BI or Tableau
• Experience in using a marketing automation tool such as Mailchimp and or Marketing Cloud
• Expertise in programming languages such as Python
• Knowledge of SQL and data warehousing
• Excellent communication skills, able to explain technical terms and process in an appropriate way for a variety of audiences
• High capability to deliver and drive organisational or behavioural change, particularly in relation to the use of data to drive better decision making
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights

Desirable Skills and Experience

• Experience working with data in the not-for-profit sector
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience of working with volunteers
• Experience in digital marketing/social media reporting, such as Facebook Ads, Google Ads or Sprout Social
• Experience in change management and supporting others to adapt new ways of working
• Experience of working with Salesforce or similar CRM
• A degree in a quantitative field (Maths, Physics, Economics etc) or equivalent experience

The Ramblers promote diversity and welcome applications from all sections of the community.

Values and Behaviours 

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. 

 Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.   

  Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.   

  Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.    

  Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.