Digital Communications Lead Jobs

c. £65k per annum

9 month fixed term contract (maternity cover)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Head of Supporter Growth.

As the Head of Supporter Growth at UNICEF UK, you will lead on delivering a best-in-class programme to recruit new supporters – across multiple channels and products including one-off and regular donations, eCommerce customers, subscription products, campaigning actions or supporters leaving gifts to UNICEF in their Will.

You will develop strategies to grow our income through delivery of multi-channel acquisition campaigns that engage supporters through positive experiences. 

You will be a values-based leader, with extensive experience of inspiring teams to achieve strategic objectives. You will have extensive experience of developing and implementing successful marketing strategies, including financial management, strategic planning, monitoring and reporting of KPIs.

Act now and visit the website via the apply button to apply online.

Closing date: 12 midday, Tuesday 1 October 2024.

Interview date: w/c 7 or 14 October 2024.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Peatland Programme Communications and Engagement Lead 

Homes working (UK based) Some travel will be required 

£31,500 per annum (£25,200 pro rata for 0.8 FTE)

Permanent  

Full time: 35 hours per week (1.0 FTE) or 28 hours per week (0.8 FTE) 

Closing date for applications: 13 October 2024

First Interview: 22 October 2024

Second Interview: 31 October 2024

About them 

Their host organisation  are a federated movement of 46 charities, supported by a central charity. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.  

About you  

The successful candidate will be employed by the IUCN UK Peatland Programme’s host organisation. The new team member will be pivotal in the delivery of the Peatland Programme’s objectives to champion peatland values. They will have the level of knowledge and experience to drive forward and promote peatland restoration in the UK and be able to advocate the multiple benefits of peatlands through partnerships, strong science, sound policy and effective practice, and communication.  

They are looking for an enthusiastic and motivated Communications and Engagement Lead to drive and deliver the IUCN UK Peatland Programme’s communications activity to promote the benefits of healthy peatlands to a national audience. This will be done primarily through establishing and maintaining good relationships with external contacts and partners and using these networks to identify opportunities and to build the Programme’s reach. You will lead the production of communications materials through design and appropriate messaging, assist their advocacy work, and plan and deliver events such as online workshops and their annual conference.  

They are looking for someone who is passionate about communicating peatlands to a wide audience and is creative and proactive in their approach. The peatland agenda has expanded exponentially over the last 10 years and you will need to be an excellent team player and networker to capture what is happening and communicate this to multiple partners and stakeholders. The Communications and Engagement Lead post is a standalone communications post within a small team (9 people) and your ability to quickly develop good relationships with partner organisations will be critical to your success in the role. 

You will be lead on the delivery of the communications strand of the Peatland Programme’s activity. You should have experience of designing publications, creating digital content, newsletters, running stakeholder events and managing social media accounts. You will support the wider Peatland Programme team in networking, identifying opportunities for collaboration, as well as in the production of resources such as briefings and web content. 

They value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities. 

They take their Safeguarding responsibilities extremely seriously. Please click here to read their commitment statement. 

 As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible. 

They are also committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

 To avoid disappointment, you are advised to submit your application as soon as possible as they reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that they can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, they are unable to consider further applications. 

 This role may be subject to a DBS check. 

Christ's College is seeking to appoint a full-time, permanent Events and Communications Co-ordinator.

Events and Communications Coordinator
Location: St Andrew's Street, Cambridge, CB2 3BU
Salary: £30,487 - £34,980 per annum
Vacancy Type: Permanent, Full time, 36.5 hours per week

The Events and Communications Co-ordinator is an essential member of the Development Office team. The post-holder will be expected to take the lead in delivering a wide range of events and activities, and to help keep alumni engaged and informed through a variety of communication channels.

We would like to hear from you if you have previous experience of planning, organising and delivering events, and have experience in developing content for digital and print publications.

The benefits on offer are many and include 33 days annual leave (including bank holidays), a defined contribution pension scheme with 6% (minimum) employer contribution, a health care cash plan funded by the College (allowing you to claim money for routine medical treatments including dental and optical), a free meal when on duty, and the opportunity to work in a beautiful environment. Facilities on-site include a College gym, multi-faith prayer room, outdoor swimming pool and limited parking.

Closing Date: Wednesday 2 October 2024, 12 noon

Interested?

Please click the apply button. You will be directed to our website where you can find further information and details on how to complete your application.

Christ’s College is an equal opportunities employer and welcomes diversity amongst its students, staff and visitors, recognising the particular contributions to the achievement of the College's mission that can be made by individuals from a wide range of backgrounds and experiences.

No agencies please.

We’re looking for an excellent communicator who facilitates in a creative, inclusive and dynamic way to develop our newly established Community Benefit Society, joining our small, ambitious team

This position has the significant responsibility of working with members of the BD Collective, an innovative group of VSCE sector organisations, to develop a robust CBS that puts its members in the lead. 

Your role will bring together the VCSE sector to find and act on common goals, building a strong CBS that is able to take advantage of the opportunities presented through funding, commissioning and joint delivery opportunities.

You will be joining a small team of 8 people, with a supportive culture, working collaboratively and flexibly.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life. 

In this critical role you will work closely with the Co-Investigator (Jim Hume, Director of Public Affairs & Communications) to ensure effective and impactful delivery of all project outputs and outcomes. The position is a multi-agency project employed by Change Mental Health and will be working in partnership with NHS Highland Public Health, High Life Highland, Museums Heritage Highland, Highland third sector organisations, local community groups and the academic research team.

Our Project Coordinator will engage very closely with regional and local community members, setting up and chairing groups where required in partnership with the wider research team, researching process and impact, developing a toolkit, and disseminating findings via events and online media and communication.

The position requires travel throughout the Highlands. Therefore we are looking for the candidate to be based in the highlands, or in Edinburgh (at our National Office).

Key Responsibilities:

• Establish and manage the regional stakeholder group; organise and attend the group meetings, deputising for the Co-Investigator (Director of Public Affairs and Communications at Change Mental Health, Jim Hume) as required.
• Proactively assist in the set-up and management of the local co-design stakeholder groups in partnership with the research team; help with engaging local communities, networking and recruiting group members; liaise with Museums Heritage Highland and High Life Highland (providing venues).
• Chairing the co-design stakeholder groups and organising all the meetings.
• Organise online forums for the co-design groups to share experiences, which includes deputising for the Co-Investigator as required.
• Contribute fully and proactively to: (i) project research, for example by giving feedback on the co-design process; (ii) development of the project toolkit; and (iii) recording of project impacts.
• Dissemination of findings as required at multiple stages throughout the project including at the project’s conclusion, which will include leading the organisation of two dissemination events.
• Proactively assist with the setting up of the project website, ensuring website design and maintenance is kept within budget; managing and updating the project website.
• Contribute to communications and publicity, including updates/email bulletins, regular website updates.
• Contribute to and identify others to write blogs, ensure events and project news are publicised

General Duties:

• Acting in accordance with Data Protection legislation.  Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies.
• Compliance with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
• Acting in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns.
• Participating in regular supervision and appraisal and undertake any relevant training as appropriate to the role.
• Working in accordance with Change Mental Health’s national policies and local operating procedures and those of external regulators or professional bodies.
• To be friendly, polite and professional to all project partners, community members, stakeholders and the public always.

Essential Criteria:

• Experience and knowledge of co-design
• Project management experience
• Community development/engagement experience.

Desirable Criteria

• An understanding of remote and rural communities and their service needs, and I understand the impact of health inequalities. I have experience of mental health.
• A people person that can make great relationships, whilst also organised and enjoy immersing yourself in detail. 
• Comfortable and adept with the tools of the modern world including various online communications platforms and social media.
• Have a positive and enthusiastic ‘can do’ attitude and thrive on working in a dynamic team, understanding that everyone needs to be a leader.
• Have excellent interpersonal skills and work well with others. Can demonstrate that you have built relationships within communities and with external stakeholders. 
• Enjoy organising and managing meetings that generate positive outcomes for all.
• Can work under pressure and to exacting timelines plus always produce high quality work.
• Ambitious about project team outcomes and achievements. Ability to see a challenge as an opportunity to improve and deliver outstanding service and support.
• Have a driving licence.

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

Successful applicants for this post will require a Basic Disclosure.

Who we are?

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

Introduction to the role

The Coalition recently registered as a charity (December 2023). With our new registered status we’re keen to build our fundraising capability by recruiting for our very first fundraising role!

To date our fundraising has been limited to trusts and grants as well as local authority funding. We’re now looking to expand on this to help us reach and support even more Disabled people and those living with long term health conditions in Surrey.

Purpose of the role

The role will develop our fundraising strategy for the charity and manage Surrey Coalition of Disabled People’s fundraising activity including community grants, individual, corporate and legacy fundraising.

Main responsibilities

The main responsibilities are listed below.

• Work with Senior Leadership Team to develop, deliver, and monitor a fundraising strategy

• Research and evaluate new grant funding opportunities, co-ordinate the submission of high quality bids, and manage reporting requirements.

• Develop and steward excellent relationships with donors, trusts, foundations and corporates to ensure a diverse range of income streams.

• Research and implement fundraising events

• Set up and deliver a legacy fundraising programme.

• Collaborate with the Finance Manager and CEO to ensure accurate budgeting and financial reporting of our grants

• Carry out further tasks requested and agreed with the CEO, appropriate to the role and grade of the job.

• Work with Senior Leadership to develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.

We are looking for someone with:

· Experience of all fundraising methods (E)

· Excellent organisation and planning skills (E)

· Good communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences (E)

· Excellent strategic planning skills and able to balance competing priorities (E)

· Experience and knowledge of working with people who are Disabled or living with a long-term health condition and/or carers (D)

· Good level of computer literacy including all Microsoft packages with experience of using a range of databases (E)

· A good level of self-motivation and able to work on own initiative (E)

· Confident presentation skills (D)

· The ability to work safely from home and willingness to do so OR the ability to work from our office in Burpham (E)

· Live within Surrey or nearby (E)

· An understanding of GDPR and adult safeguarding principles (D)

Other requirements

Values: To uphold the values and beliefs of the Organisation

Equality and Diversity: To work inclusively with a diverse range of members and stakeholders and promote equality of opportunity

Health, Safety and Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of self and others

This role requires the successful applicant to be subject to an Enhanced Disclosure and Baring Check.

We welcome applications from all parts of our community and value diversity.

Background:

Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organization working to expand mental health support and community-led psychosocial services for refugees and other displaced people, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.

Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organizations and humanitarian to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing, we aim to break the cycle of intergenerational trauma and create lasting change.

Since 2016, Amna has directly supported over 25,000 refugees, funded 50 organizations, and trained 380 partners across 13 countries. Our programs have indirectly impacted the lives of over 2.4 million displaced people, helping them find strength and hope in the face of adversity.

At Amna, we believe in the power of community, healing, and hope — because every refugee deserves the chance to reclaim their future.

Safeguarding:

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved in and responsible for programmes working with children and vulnerable groups in different settings.

How you will make a difference:

Amna is seeking a Social Media and Design Consultant on a monthly retainer contract to support our digital content strategy and enhance our online presence. Both individuals and agencies with the relevant skills and experience are welcome to apply. This role is pivotal in amplifying our mission through creative and impactful content that engages our audience and reflects our core values. The consultant will bring expertise in social media management, graphic design, and video editing to help us effectively communicate our story.

Deliverables include:

• Designing up to 20 high-quality graphical posts per month for social media, ensuring alignment with Amna’s visual identity and core values.
• Editing videos and reels for social media channels, up to 5 per month, using software such as Adobe Premiere Pro or Final Cut Pro.
• Scheduling posts across social media platforms using Hootsuite, ensuring consistent and strategic content delivery.
• Uploading and managing content on Amna’s website using a web Content Management System (CMS), such as WordPress.
• Providing ad-hoc design support as needed, including infographics, reports, and digital marketing materials (2-3 per month).
• Collaborating closely with the communications team to develop and execute content strategies that raise awareness and foster engagement.
• Keeping up to date with social media trends, tools, and best practices to enhance Amna’s digital presence, engaging with comments and messages.
• Amna team will share briefs and provide text, creative direction and copy for each deliverable.
• The consultant will be also expected to be available for 1-2 check in meetings per week.

Qualifications and Experience:

• Proven experience managing social media platforms and developing visual content for social media, preferably in the non-profit or social impact sector.
• Expertise in Adobe Creative Suite, including Photoshop and Illustrator.
• Proficiency in video editing software such as Adobe Premiere Pro or Final Cut Pro.
• Strong knowledge of WordPress or other CMS platforms.
• Experience in using social media management tools, such as Hootsuite, for scheduling and analytics.
• Interest in social impact, social justice, and working with communities affected by adversity, including displacement, war, conflict, poverty, abuse, or marginalization.
• Ability to work independently and manage multiple projects simultaneously in a remote working environment.

Desirable:

• Experience working with or for refugee or displaced communities.
• Additional language skills (Arabic, Dari, Pashtu or another language spoken by our partners and the communities we support).

Work Location and Environment:

This is a remote service contract opportunity open to applicants in the UK, Europe, the Middle East, Africa (EMEA), and Asia. The consultant will be expected to coordinate with Amna’s communications head based in London.

Commitment to Diversity, Equity, and Inclusion:

As a refugee-led organization, Amna values diverse perspectives and strongly encourages applications from candidates with lived experience of displacement or refugee backgrounds.

As an equal opportunity organization, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status, or disabilities status.

Prospectus are pleased to be supporting Buckinghamshire Mind in their search for a Head of Income Generation and Communications. 

Celebrating its 110th anniversary this year, Buckinghamshire Mind is an independent charity that is proud to be affiliated with national Mind. With a recently refreshed strategy this is  an exciting time to join the organisation and champion mental health – ensuring that no future mind is left behind. Buckinghamshire Mind is part of a network of over 100 Local Minds, which provide trusted and innovative mental health services to their communities. The charity provides services that promote wellbeing and recovery; prevent mental ill health, offer talking therapies and provide support in times of crisis

This is a permanent role paying a salary of £50,000 FTE per annum. This role can be either full-time or part-time (30 hours) and the postholder will be working in a hybrid model from their offices in High Wycombe. 

As a pivotal, newly created role for Buckinghamshire Mind the Head of Income Generation and Communications will be a member of the Senior Management Team, contributing to the strategic direction and operational management of the charity. In addition to Buckinghamshire, this also includes their services in East Berkshire – as part of their Mind in Berkshire partnership with Oxfordshire Mind.

In this role, leading a small team, you will develop, implement, and monitor the fundraising strategy, introducing new initiatives to diversify and generate income. You will also oversee the delivery of the communications strategy. You will be innovative in your approach and have a passion to see Buckinghamshire Mind, and Mind in Berkshire, expand their portfolios of mental health services to fulfil the mission of ‘a mentally healthy society’.

They are looking for someone with demonstrable experience of leading and delivering on income generation and associated activities such as fundraising, corporate engagement, marketing, networking, and relationship management. You will have proven experience in leading on external communications (including digital), developing campaigns to generate donations/corporate giving and associated activities such as public relations.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
       
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Working closely with the CEO, the Audit, Finance and Risk (AFR) Committee and the Board, the Finance & Corporate Services Manager is responsible for the financial management of the charity on a strategic and operational level, and supports our corporate, HR and ICT functions. As a member of the Senior Management Team, this position provides leadership and support to the wider team, and line management of the Finance & Corporate Services Officer. Other duties include monthly payroll, monthly management accounts and reports, annual budget and audit, and supporting our team with HR, ICT and office requirements.

You will be an experienced senior manager with at least 4-5 years of experience in finance within the charity sector and providing back-office support. An accountancy qualification is essential, as is knowledge of SORP.

You will be highly organised, able to work as part of our small team as well as on your own initiative, have a methodical and collaborative approach, and a flexible, ‘can-do’ attitude. You will be passionate about our campaigning work to improve the lives of older Londoners, and committed to upholding our mission, vision and values.

We are an equal opportunities employer and while we are open to applications from all backgrounds, we particularly welcome applications from older Londoners.

Age UK London (AUKL) is a leading campaigning charity in London, seeking to improve the lives of older Londoners. Our award-winning campaigns cover a wide range of subjects, including transport, digital exclusion, cost of living and poverty, and social isolation.

This is a fantastic opportunity for a dedicated and passionate business development manager who is excited to support our purposeful movement that brings about a positive sustainable change in young people’s lives.

Business Development and Management

• Develop strands of commercial activity, including employer engagement and social value.
• Support application to and reporting on investment programs, funding, and grant-making for business development.
• Develop proposals and attend stakeholder meetings to negotiate business terms with new and existing clients.
•  Assistance in organising and coordinating contracts, teams and services.
• Manage performance database and systems information to ensure operational efficiency
• Compile and prepare quarterly and performance reports
• Create and maintain progressive working relationships with key stakeholders.
• Research and analyse new initiatives to support growth.
•  Attend meetings to drive organisational growth and visibility. Management and Governance
• Review potential structures to support dynamic work, such as social investment.
• Update policies and governance in line with organisational needs (when needed)
•  Ensure effective use of project management tools, CRM systems, and other digital data system platforms to streamline operations and stakeholder communications. 

We are looking for a motivated, experienced individual to lead on developing key partnerships and collaborations to ensure adults with learning disabilities can access and shape the services they require.

We need a creative self-starter and strategic thinker with experience of building relationships and managing income streams including grants and community fundraising, events and corporate sponsorship etc.

Strategic Development Manager

The Open Door Centre (Swindon and District) Ltd

Registered charity number: 1107869

Hybrid working

£34,500 per year

Part-time, 30-hours p/w – job share considered - flexible working patterns available

Three year fixed-term

About this role

This new role, funded by the National Lottery Community Fund, is an exciting opportunity to join our team who have been supporting adults with learning disabilities for almost 40 years. As we look to the future, we need to consider new opportunities to build partnerships and collaborations to build a strong, resilient network of third-sector organisations in Swindon and the surrounding area.

Main responsibilities

• Work with the trustees, staff, volunteers and members to develop and deliver against a Strategic Business Plan.

• To act as the lead relationship manager with partners on behalf of The Open Door Centre.

• Take responsibility for diversifying fundraising, grants and income streams in line with the strategy and business development plan, be proactive in developing new leads and connections.
• Explore and develop joint grant bids by liaising with external partners to support grant applications that align with our strategic aims.
• Develop, monitor and maintain key systems and processes, such as effective funder reporting and review meetings, and monitoring and reporting on fundraising KPIs.

Skills, competencies and experience

1. Skills and experience in third sector fundraising, preferably including corporate fundraising, funder reporting and grants and confidence in identifying and developing new opportunities.
2. A demonstrable proactive approach to engaging with new and existing funders to set up and develop lasting relationships.
3. Ability to prepare high-quality funding proposals/grant applications and reports, adapting the communication style for different audiences and stakeholders to maximise impact.
4. A skilled communicator (verbal and written) who can gather information and enthuse individuals both internally and externally.
5. The ability to effectively manage multiple and competing priorities to meet deadlines.
6. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
7. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
8. IT literate with a good working knowledge of Microsoft Office, the internet and social media.

Other information

This post will be a hybrid role with some time spent in the Centre in Gorse Hill, Swindon, some remote work, and attendance at meetings and events in the Swindon area - this could include evenings and weekends.

The post is funded for a period of three years. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

We are committed to being a flexible, supportive and understanding employer. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. We are a Disability Confident Employer and will guarantee interviews to disabled people who meet the minimum selection criteria for the job they have applied for.

To apply please send a CV and covering letter by email or post  to arrive by Monday 30th September.

We would also welcome visits to the Centre in advance of an application, if you would like to come and look around please email or call to arrange an opportunity. 

Interviews will take place in October with the post holder expected to start in November 2024.

Digital Empowerment Officer (Community Engagement) 

Home Based covering a patch around Midlands

£28,718 to £31,909 per annum plus Excellent Benefits

Can you help to empower communities by championing the difference that digital inclusion can make? 

Our client is currently recruiting for a Digital Empowerment Officer to join their Community Engagement team.  As a Digital Empowerment Officer, you will lead in the coordination, development and delivery of digital inclusion projects, initiatives and activities for Platform customers and communities.

This is a role where you will be active in communities promoting the use of digital platforms, tackling barriers to digital exclusion, and helping to improve digital skills.  Within this role, you will be building on the existing successes with the team and will receive support from your colleagues to be successful in the role.

The Digital Empowerment Officer will be responsible for supporting communities around the Midlands including Matlock, Ashbourne, Leicester, North Warwickshire and outskirts of Birmingham.  Any required travel will be reimbursed in line with their current policy and current Inland Revenue Mileage rates.

What you can expect from the role 

• Working with communities to promote the use of our client's digital services and customer portals.
• Working with internal stakeholders, you will be a digital specialist for project teams who are looking to understand the technological implications from the customer’s perspective.
• Working with external stakeholders and partners, developing relationships with Digital Champions Volunteers to help further promote the digital services.
• Producing marketing material for a range of digital and online training, events and initiatives through a variety of different methods, such as newsletters, blogs, social media etc.
• Playing a pivotal role in the testing and piloting of digital and Internet ready products.

What they are looking for in you 

• A good understanding of how digital inclusion can help people and enthusiasm for digital solutions.
• You will be a people person; communication will be key to this role not only for working with our customers but also for working with external stakeholders.
• Experience of working in a customer engagement, community or voluntary environment would be preferred.
• A patient and empathetic approach.
• Proven ability to actively identify new ways to engage successfully with customers and communities. 
• Due to the nature of the role the successful applicant will have a DBS check carried out before commencing employment.
• The successful applicant will also need to be able to drive and have access to a vehicle.  Whilst part of the role will be home-based you will be expected to regularly travel to the communities around the Derbyshire Dales, Leicester and the outskirts of Birmingham.

Some of their great benefits include:

• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave   
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts        
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more      
• Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)       
• Learning and Development opportunities 
• Salary sacrifice electric vehicle scheme and cycle to work scheme 
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

Digital Empowerment Officer (Community Engagement) 

Home-Based covering a patch around Lincolnshire

£28,718 to £31,909 per annum plus Excellent Benefits

Can you help to empower communities by championing the difference that digital inclusion can make? 

Our client is currently recruiting for a Digital Empowerment Officer to join their Community Engagement team.  As a Digital Empowerment Officer, you will lead in the coordination, development and delivery of digital inclusion projects, initiatives and activities for Platform customers and communities.

This is a role where you will be active in communities promoting the use of digital platforms, tackling barriers to digital exclusion, and helping to improve digital skills.  Within this role, you will be building on the existing successes with the team and will receive support from your colleagues to be successful in the role.

The Digital Empowerment Officer will be responsible for supporting communities in places including Louth, Skegness, Market Harborough, Gainsborough and Boston.  Any required travel will be reimbursed in line with their current policy and current Inland Revenue Mileage rates.

What you can expect from the role 

• Working with communities to promote the use of our client's digital services and customer portals.
• Working with internal stakeholders, you will be a digital specialist for project teams who are looking to understand the technological implications from the customer’s perspective.
• Working with external stakeholders and partners, developing relationships with Digital Champions Volunteers to help further promote the digital services.
• Producing marketing material for a range of digital and online training, events and initiatives through a variety of different methods, such as newsletters, blogs, social media etc.
• Playing a pivotal role in the testing and piloting of digital and Internet ready products.

What they are looking for in you 

• A good understanding of how digital inclusion can help people and enthusiasm for digital solutions.
• You will be a people person; communication will be key to this role not only for working with our customers but also for working with external stakeholders.
• Experience of working in a customer engagement, community or voluntary environment would be preferred.
• A patient and empathetic approach.
• Proven ability to actively identify new ways to engage successfully with customers and communities. 
• Due to the nature of the role the successful applicant will have a DBS check carried out before commencing employment.

• The successful applicant will also need to be able to drive and have access to a vehicle.  Whilst part of the role will be home-based you will be expected to regularly travel to the communities around Lincolnshire.

Some of their great benefits include:

• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave   
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts        
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more      
• Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)       
• Learning and Development opportunities 
• Salary sacrifice electric vehicle scheme and cycle to work scheme 
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

Salary:  £34,085.47 (plus London Weighting of £5,023.71 if applicable)

Location: Remote, office based or flexible working

Contract: Permanent

Hours: Full time 37.5 hours

Closing date:Thursday the 10th of October at 11:30pm

Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing and digital channels? Then join Shelter as  Senior Direct Marketing Executive in our Retention team and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.

About the role

This pivotal role will see you working with colleagues across the IG team and with wider fundraising colleagues to deliver the Individual Giving (IG) and Retention strategies, working to:

- Increase lifetime value of cash, regular giving and lottery supporters

- Manage key projects and exceptional fundraising campaigns with significant income and expenditure targets

- Give supporters more control of how they give, when we contact them and the content that will mean most to them at their stage in their supporter journey.

- Make sure that each campaign builds strong supporter relationships and long-term commitment to Shelter

- Develop inspiring multi-channel integrated campaigns to create accurate, consistent and engaging experiences at every supporter touchpoint.

- You’ll have the opportunity to deliver audience-led new product and propositions to engage and retain supporters in innovative ways.

- You’ll work across teams as part of our matrix colleague, collaborating on new strategies for creating

- Manage budgets for individual campaigns and help with forecasting income and expenditure targets

About you

Passionate about outstanding supporter experiences and maximising income opportunities, you have demonstrated experience of direct marketing and digital channels such as direct mail, SMS, telemarketing and email.

You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. You’ll be highly collaborative, flexible and diplomatic in your approach to managing internal and external stakeholders to deliver results.

What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions and have a demonstrated knowledge of project management and development, and will be able to manage multiple projects at once.

You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:

• We enable decision making
• We create change and align behind our strategy
• We are open to risks and learning from our experiences

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.

We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.