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The Paul Mellon Centre for British Art, London (On-site)
£55,000 - £60,000 per year
Posted 1 week ago
The Tuberous Sclerosis Association, Remote
£42000
Posted 1 week ago Quick Apply
Closing in 3 days
IntoUniversity, London (On-site)
£38,100 (including £2,600 London contribution)
Posted 1 week ago
Breaking Barriers, Holborn (Hybrid)
£34,000-£40,000 (London) or £32,000-£38,000 (Manchester/Birmingham)
Posted 2 weeks ago Quick Apply
Closing in 2 days
Breaking Barriers, Central London (Hybrid)
£50,000 - £54,000 per year
Posted 4 weeks ago Quick Apply
Closing in 3 days
Bowel Cancer UK, London (Hybrid)
£24,700 per annum plus London weighting if applicable
Posted 1 week ago Quick Apply
Anna Freud, London (Hybrid)
£42,762 per year
Posted 4 days ago
Closing in 3 days
National Theatre, London (Hybrid)
£40,000 - £44,500 per year
Posted 1 week ago
Page 10 of 10
London, Greater London (Hybrid) 0.9 miles
£34,100 per year
Full-time
Permanent
Job description

ABOUT THE ROLE

We are looking for a community organiser with a strong project management background, or a project manager who has trained as a community organiser to help us grow a new project, The Help Desk, while overseeing our Open Collective service. Open Collective is a platform which enables groups to transparently and collaboratively manage their funds. We fiscally host around 600 groups using OC – they are supported by a Programmes Assistant, who would be managed by this role. This will give you oversight of the service and provide you valuable insights into the needs of groups.

The Help Desk is a new project in SCN which will support our growing community of grassroots groups and movements within our ecosystem. Over the next 4 years, we are planning to build a strong, vibrant and supportive community amongst our groups, with access to resources, training and mentorship/networking and fundraising opportunities. You will be responsible for project managing the build-out of the Help Desk and developing and organising the SCN community. This includes monitoring progress and reporting against the funding secured. While some plans and activities have already begun, you would be expected to further shape the vision of the Help Desk, pivoting in response to feedback and learnings.

You will work closely across the Delivery Team to ensure that the Help Desk is relevant to the different types of groups we host, as well as the Head of Programmes, who you will support in consolidating insights for sharing with partners. Together with the Business Development team, you will also be responsible for exploring the income streams required for the following 5 years. You will also be managing the overall project budget alongside managing mentors, staff, volunteers, interns, and leaders, where appropriate.

ABOUT YOU

The role would suit someone that understands the needs of community groups and the pressure and challenges they face as they scale their impact, while also having agile and creative project management skills. A large part of the role is getting to know the groups and to support both the development of network weaving across the groups and building out the resources they need. Because of this, you will enjoy connecting with people from different backgrounds, and have good problem-solving skills.

As you will have oversight of our Open Collective service, you will need to have some understanding of how community groups could use tech platforms to support their infrastructure and how this can relate to their impact. You will also be managing one member of staff and while you will be given training and support, some management experience is desirable.

The ideal candidate will have a positive attitude and be open to learning and growing with us as we build our programmes and services. On top of seeking out partnerships and opportunities that will help SCN better support its community groups, you will be regularly holding spaces for groups to connect and feeding back any relevant insights to the team. You should have a good understanding of the power dynamics and community trauma that exists at this level of organising and be able to act as a bridge between SCN and the social impact of the groups.

As a small team working directly with the groups and to a project plan, you will be outgoing, proactive, very organised and good at managing various tasks at the same time. You will be keen to make an impact in a small team and be hungry for searching out opportunities to develop yourself, the Help Desk and the business.

SKILLS & EXPERIENCE

Person specification includes: 

  • Experience of community organising or development within a community or network, ideally with people from varied backgrounds 
  • Strong and agile project management skills 
  • Exceptional organisational skills and attention to detail
  • Strong and creative problem-solving skills
  • Experience of organising resources for both digital and physical spaces 
  • Demonstrable experience of facilitation and event planning
  • Ability to increase community activity and engagement
  • Strong oral and written communication skills
  • Experience with line management, and ideally matrix management
  • Highly proficient in Microsoft Office, GSuite, online booking and meeting systems
  • An understanding and/or experience of working with project management software and CRMs 
  • An interest in social change and innovation 

We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role. 

KEY RESPONSIBILITIES

As Programme and Community Development Lead, you will be responsible for supporting and building out the community of grassroots groups and movements across all of SCN. This may involve organising events, further developing our communications, seeking out and maintaining partnerships with relevant service providers. Note that this is a new and emerging role and you will also be expected to help input on its direction depending on the needs of the groups and the opportunities in the sector. The role will involve:

  • Project Design, Planning & Reporting – 25%
    • Be responsible for the build-out of the Help Desk (project plans, timelines, and budget etc.) and coordinate across SCN to ensure timely delivery
    • Monitor the outreach and impact of the Help Desk
    • Report back to internal stakeholders (primarily the Head of Programmes and the CEO) on progress, risks, and learnings
    • Draft any financial and narrative reports required by grants funding the Help Desk, with the support of the Head of Programmes
    • Work alongside the Business Development team to build SCN’s profile and raise awareness of the Help Desk, e.g., by presenting at relevant events
    • Together with the Business Development team, explore the income streams required for the Help Desk
       
  • Community Building and Support – 60%
    • Build and maintain networks, e.g., SCN Facebook group for grassroots groups, Founders’ Mailing List
    • Directly support SCN’s groups where possible, e.g., short calls to help diagnose their challenges and signpost them to relevant resources
    • Plan and host regular convenings, trainings, and workshops, both virtual and in-person, to help groups connect with each other and to other relevant service providers
    • Further develop SCN’s Resource Hub and keep it updated
    • Develop and maintain strong partnerships with other relevant service providers, creating a network of infrastructure support for SCN’s groups
    • Develop and support mentoring networks for groups as needed
    • With the comms team, develop and oversee a comms strategy to ensure regular communications with networks and stakeholders
       
  • Management and Programme Oversight (OC) – 10%
    • Manage the Programmes Assistant (OC), overseeing their duties and responsibilities and mentoring their development in their role and the organisation
    • Oversight of Fiscal Hosting on Open Collective and reporting back on performance and escalating any risks and issues to the Head of Programmes
       
  • Teamwork and collaboration – 5%
    • Work with the rest of the SCN team to ensure there is sharing of knowledge to improve systems and practice across all services, making sure the services are aligned
    • Work alongside and support the full SCN team to ensure we are delivering the vision and strategy
Posted by
The Social Change Nest View profile
Join our team The Social Change Nest.png
Posted on: 27 September 2024
Closing date: 07 October 2024 at 11:23
Tags: Advice / Information,Communications,Training / Learning,Customer Service,Customer support,Engagement / Outreach,Information Management

The client requests no contact from agencies or media sales.