Digital Campaigns Manager Jobs

About the Company: Medical Aid for Palestinians (MAP) is a leading UK charity dedicated to improving the health and dignity of Palestinians affected by conflict, occupation, and displacement. With a focus on the occupied Palestinian territory and Palestinian refugee camps in Lebanon, we provide vital health and medical care to those in need, particularly in crisis zones like Gaza.

About the Role:As the Head of Communications, you will lead the development of an ambitious communications strategy. The purpose of this role is to build a high-performing communications team to drive significantly increased communications performance across various streams. The Head of will champion Communication across the organisation, ensuring alignment with MAP's mission and values. They will actively contribute as a member of the Senior Management Team, fostering collaboration and strong relationships across all levels of the organisation.

Responsibilities 

Leadership

• Lead the organisation’s communications planning to ensure alignment and maximise impact on influencing and income objectives. Monitor and manage communications-related risk for MAP.
• Collaborate with the Director of Advocacy and Communications, Strategic Communications and Media Manager, and Digital Communications Manager to ensure that the necessary communications processes and systems are established.
• Line manage a high-performing team that is ambitious and passionate about MAP’s vision and mission, and has in place necessary systems, processes, ways of working and motivating direction to drive impact in our communications and delivery against KPIs.
• Ensure MAP’s communications are ethical and aligned with the organisation’s values. Ensure the perspectives and voices of Palestinians and affected communities are at the forefront and their feedback on our communications heard and acted on
• Collaborate and engage with  cross-organisational projects, taking the lead as required, and ensure consistent and coherent brand and voice across MAP’s varied communications outputs.
• Provide line management to direct reports, setting individual performance objectives, ensuring delivery, and motivating the team to be innovative, creative, strategic and professional in its thinking and delivery.
• Manage the team’s budget

Communications Strategy

• Develop and lead  an ambitious and impactful cross-organisational communications strategy – including earned media, digital and PR.
• Collaborate with the Director of Advocacy and Communications, set and monitor progress against Key Performance Indicators for achieving the strategy, and  report quarterly on results to global stakeholders.
• Plan and identify key moments of opportunity for MAP’s communications according to internal and external landscapes and timetables.
• Develop a crisis communications strategy and ensure that MAP has the resources and capacities needed to manage external and internal crises.
•  Work with fundraising colleagues to develop a new focus on marketing and brand development and coordinate impactful cross-team campaigns

Review and delivery

•  Provide senior review to communications outputs for MAP in line with an agreed sign-off policy, and  MAP’s messaging and ethical communications principles.
•  Act as a spokesperson for the organisation in the media as appropriate, and ensure that all MAP spokespersons are properly briefed, managed and supported
• ·Identify communication risks and develop strategies to protect MAP's reputation, staff, programs, and the people it serves in the media.
• Oversee key messaging for proactive and reactive communications to support advocacy and fundraising, ensuring coherence across media and digital channels during emergencies.
• Oversee the development of creative cut-through tactics and products across traditional and digital media and PR, from revealing MAP research and analysis to emergency media briefings.
•  Oversee the development of communications guidelines and processes to ensure the alignment of communications outputs with MAP’s values and the active participation of Palestinians and affected communities in our communications strategy and output
•  Report to MAP’s SMT and Board on press activity, trends and upcoming opportunities.
• Oversee the communications budget and reporting

General Responsibilities

● Support the mission, ethos and values of MAP.

● Support and promote diversity and equality of opportunity in the workplace.

● Work collaboratively with others in all aspects of our work.

Job Requirements

• Track record in creating, driving and evaluating a cross-organisation communications strategy incorporating digital and traditional channels, with demonstrable impact against KPIs.
• Creative problem solver, independent thinker and self-starter, strong communication skills.
• Strong network of key national and international media.
• Excellent eye to detail and commitment to high speed and high-quality writing and editing.
• Strong organisational and time management skills: ability to prioritise team’s work, and multi-task in a fast-paced work setting, sometimes with distressing content.
• Ability to represent MAP professionally at all times
• Excellent knowledge understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees, and commitment to ensuring their meaningful and active participation in MAP’s communications strategy and activities.
• Excellent knowledge of key political issues relevant to MAP and the people MAP serves.
• Fluency in English, spoken and written, is essential and Arabic is desirable.
• Experience with developing multi-stakeholder communications plans and strategies.
• Demonstrable experience of leading national and international teams
• Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian, or development focus.
• Substantial experience of identifying and responding to reputational threats.
• Experience developing ethical communications guidelines for charity communication and digital communications and PR.
• Excellent knowledge of tools for monitoring media coverage.
• Experience of acting as a spokesperson for an organisation and dealing with media enquiries into crisis and sensitive issues.
• Experienced in leading a team, managing budgets and reporting
• Experience in managing projects  

Personal attributes and other requirements   

●Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.   

●Able to travel, mainly to Israel, Palestine and Lebanon as required. Lebanon, the occupied Palestinian territory, Egypt and Israel

●Commitment to anti-discriminatory practice and equal opportunities.

●Commitment to upholding the rights of people facing disadvantage and discrimination.

●Commitment to the values and ethos of MAP.

●Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

 MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

We're looking for a values led, (education) content minded and systematic project manager to join us a Conference Producer at We Are In Beta.

The goal is to grow our in person events offering for our community of MAT Directors of Education and School Improvement Leaders, which has already supported 85 MATs serving 90,000+ students.

Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.

Why?

So MATs can learn what’s working (and what isn’t), so they can deliver the best education possible to their students.

What's the role?

Your job will be to produce in person conferences, with a difference, for MAT Directors of Education and School Improvement Leaders.

Events where practitioners don’t just share what’s worked but also what hasn’t - openly and transparently.

The aim is curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.

• What we avoid
  • Glossy key notes delivered by non serving MAT leaders 
  • Only sharing successes
  • Surface level panels that don’t explore how leaders do what they do
  • Lots of passive sitting and listening in big audiences
  • Not developing deep and lasting relationships between attendees
  • Where the events are geared towards promoting products and services more than the amazing leaders and their practice 
• What we deliver
  • Dedicated to giving serving MAT Directors of Education - from diverse backgrounds - the platform to share the work they are doing in the MATs right now
  • Sharing openly, honestly and transparently the challenges as well as the wins
  • Small group discussions about very specific topics where attendees can go deep
  • Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
  • Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.
  • Events where sponsors provide thought leadership not sales pitches

 On the speaker/content side, you’ll:

• research what’s important to MAT Directors of Education

• find serving MAT leaders who have expertise in those areas

• invite and book them to be speakers and

• support them to be their best on the day.

On the attendee/learner side, you’ll:

• communicate the offering

• design sign up and onboarding processes

• promote the event across our social media and email channels and

• ensure delegates have everything they need to get the best out of the event.

On both sides you’ll:

• promote the event far and wide

• lead the follow up and evaluation of the events.

 How you’ll be driving our mission forward

• Researching topics that matter to Directors of Education right now

  • Emailing/messaging them to ask what they’ve had success with and need help with

  • Creating a database of strengths and needs across the community

  • Reading education press, policy and practitioner led blogs.

  • Engaging with conversations on social media

• Finding, inviting and booking speakers

  • Using national datasets to find MATs and MAT Education Leaders who are succeeding against the odds

  • Digging into MAT practice and MAT leaders’ blogs/posts to build a list of possible speakers

  • Crafting emails that invite MAT Leaders you may have never met to speak at the conference

  • Following up and leading MAT Leaders through the speaker onboarding journey

• Supporting speakers to be their best

  • Designing editorial guidelines and communicating them with speakers

  • Supporting them to find a focus for their sessions and feeding back on the content

  • Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc

  • Automating workflows and emails using Zapier and Airtable

  • Sharing all pre-event information they need in good time

• Designing attendee sign up and welcoming processes

  • Designing and building pre-event registration processes and forms

  • Gathering pre-event information from attendees eg attendee details, access/dietary needs and 

  • Automating workflows and emails using Zapier and Airtable

  • Sharing all pre-event information so they can get the most out of the conferences

• Promoting the event across our channels

  • Working with a designer to commission graphics

  • Writing social media posts on LinkedIn and Twitter

  • Working with the Director of Educations at the MATs hosting the events to write sharable, top of funnel social media posts that inspire, entertain and inform Directors of Education

  • Designing, writing building email workflows and drip campaigns in our CRM (HubSpot)

• Ensuring delegates have everything they need to get the most out of the conferences

  • Tracking and auditing that all delegates have shared required pre-event information

  • Writing succinct emails which are delivered at the right time in a way that respects their workload and capacity

• Evaluating the success of the conferences.

  • Designing and building post event evaluation forms

  • Seek, gather and analyse customer feedback and user data to ensure member success.

  • Tracking and auditing evaluation completion

  • Following up with both speakers and delegates to maximise

Who are you?

• A values driven educationalist
• Technophilic project manager who has a spreadsheet for everything
• Curious and empathic relationship builder
• Entrepreneurial, innovative and flexible
• Analytical but also a content-minded story finder and teller
• Feedback embracing learner in the pursuit of mastery of your craft:

What experience and skills do you have?

It’s not essential you tick every box below. But the more boxes you can tick the better. We can help you gain and learn from the experiences you haven’t had yet.

• Education and/or school leadership/teaching: Knowing how the MAT and school system works is a must. Knowing who does what role in MATs will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations MAT leaders and teachers is also helpful for this role

• Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces is key.

• Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.

• Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier etc. Automating drip campaigns and email workflows.

• Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.

• Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg HubSpot and Airtable.

What are the benefits?

• Exposure to the most inspirational and impactful MAT Education Leaders in the country 
• Opportunity to work within an early-stage, mission-driven organisation and shape its direction
• Flexible working culture/flexible working hours
• Pro rata £29,000-£34,000 dependent on experience
• Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 28 weeks a year in 2 x 14 week blocks: October-February and March-June to deliver 2 conferences.
• Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.
• Dramatically grow your network of MAT leaders
   

Project Scope and Time Commitment?

The aim of this role is to produce two conferences:

1. Trust Education Leaders Conference North (Feb/Mar) in Manchester
2. Trust Education Leaders Conference South (June/July) in Luton/Milton Keynes

Each conference takes about 14 weeks to plan and deliver working 2-3 days a week.

If you aren't available for these dates, please still register you interest as we have plans for more conferences coming up and we'd love to work with you on them.

Timeline:

• Applications open: 28th August 2024

• Deadline for applications: midnight Sunday 15th September

• Invitations to complete assessment task: weeks beginning 9th September and 16th September

• First round interviews: weeks beginning 16th and 23rd September

• Second round interviews: weeks beginning 23rd and 30th September

• Notification of decision /appointment : week beginning 7th October.

• Start date: mid October

We expect this to be a popular role.

We will be inviting people to interview on a rolling basis.

We advise submitting an application early.

How do you apply?

  To apply for the role please

1. register your interest via our wesite no later than midday on Thursday 5th September AND/OR
2. complete the application form we'll send you by the deadline above

 For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   1. why you want to apply

   2. how your values, knowledge, skills and experience make you the best person for the role.

   3. a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, please contact the Founder  @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn

It’s an exciting time to join Blood Cancer UK. Brand awareness and income have increased significantly over the last few years, enabling us to fund more research, but we still have a long way to go to bring forward the day where no-one dies of blood cancer or its treatments. 

Our strategy has set ambitious goals to reach and engage a much larger and more diverse range of people who care about blood cancer. We’re looking for a talented individual who can help us deliver against this by growing and nurturing a portfolio of engaged celebrities and influencers who care about our cause and want to help us raise our profile.

You’ll play a vital role by identifying and engaging the right people to support campaigns, fundraising and special events, as well as helping to raise awareness of blood cancer as a condition and Blood Cancer UK more generally. 

You’ll be an enthusiastic member of the Communications team but will work with colleagues right across the organisation.  An expert in relationship management, you’ll use your skills and expertise to harness the passion of celebrities and influencers to help us deliver on our mission to beat blood cancer in a generation.

We welcome applications to work full time or four days a week, please specify in your cover letter. 

Community and Engagement Manager

Position: Community and Engagement Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): pro rata of £33,000 – £39,000 incl. OLW

Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: pro rata of 25 days leave plus bank holidays

Closing date:  10pm on Monday 2nd September 2024, or before if a suitable candidate is found.

We reserve the right to close the application early.  An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.

About the role

Richmond AID is seeking an energetic and enthusiastic person who can lead our multidisciplinary team Inclusion Team. The team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and peer group activities. 

There is a variety of skills and experience within the team which will require someone to use a flexible management approach, directing support to where it is needed most. We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, improving delivery models, ensuring projects meet targets and quality standards. Some of the projects are also delivered in partnership with other organisations so an understanding of the responsibilities of contract management is essential. We have recently started a campaign project and experience of running effective campaigns would be an advantage.

About you

You will have strong leadership skills with experience of managing a multi-disciplinary team. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.

You must have experience of service delivery, monitoring, evaluation and report writing and setting SMART outcomes for your team. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes. Additionally, you’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.

You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues.

Ideally you will have experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change.

About Richmond AID

Richmond AID offers 25 days annual leave plus eight bank holidays or pro rata of this for part time roles. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Related roles: volunteer manager, services manager, service coordinator, community development, campaign manager, community engagement, co-production manager, event manager, digital and communications manager, communication manager.

Senior Public Fundraising Officer

• Salary: £31,000
• Team: Public Fundraising Team
• Reports To: Deputy Head of Fundraising (Public Fundraising, Digital Engagement & Insight, Trusts)
• Hours: Full time (35 hours per week)
• Location: Hybrid working. Minimum of one day a month in our London Bridge office. 

The Eve Appeal

The Eve Appeal is the UK’s leading charity working on prevention of the five gynaecological cancers – womb, ovarian, cervical, vulval and vaginal. Our aim is to prevent gynaecological cancers and save lives by raising awareness and funding ground-breaking research focused on risk prediction, earlier detection and developing screening for all of the five gynae cancers.

What's this role about?

This exciting position is responsible for delivering our fundraising programme to the public, with support from our Deputy Head of Fundraising.

You will focus on delivering key fundraising activities and an exceptional experience to a wide range of supporters, ensuring that you deepen relationships and maximise value. You will also coordinate and deliver the marketing of our public fundraising activity, alongside colleagues in communications and digital engagement.

The role works across three key areas:

• Individual giving (direct marketing, regular giving, in-memory)
• Sporting events & challenges (virtual challenges, running events, our annual bespoke trek)
• Community fundraising (campaigns, community groups, ad-hoc fundraisers)

We do not expect you to have experience across all three areas.

This role is also responsible for the line management of our Fundraising Assistant, who you will help to develop in their role and ensure all tasks are completed on time and to a high standard.

This is an exciting opportunity for someone looking to progress in their fundraising career, take on line management responsibility, or wanting to bring their experience and transferable skills from another sector.

Person specification

To fulfil this role, we believe you will need the following skills and experiences:

• Experience in at least one of individual giving, sporting & challenge events, or community fundraising, or transferable skills and/or experience.
• Effective communicator, able to engage and inspire others about The Eve Appeal's work.
• Strong copywriting skills with experience targeting various audiences, channels, and activities.
• Understanding of digital marketing.
• Excellent relationship building skills.
• Ability to analyse data, derive insights, and present findings to influence decision making.
• Commitment to equality, diversity and inclusion.
• Ability to confidently use database software. Experience of Raiser’s Edge NXT is an advantage.
• Highly organised with a strong attention to detail.
• Proficient in Microsoft Office.
• A demonstrable affinity, passion, and knowledge of women’s health and gynaecological cancers.

If you do not have all the above experience but believe you would be successful in the role, and/or believe there are other transferrable skills and experiences we haven’t considered, then we encourage you to apply and demonstrate this in your cover letter.

Deadline

Applications close at midday Tuesday 10th September however we will be actively reviewing applications and interviewing suitable candidates as we receive applications so this position may close early. We encourage candidates to apply as soon as possible.

We are also advertising for temporary support for this position and candidates are welcome to apply for both temporary and permanent positions.

The Digital communications and engagement manager plays a crucial role in building strong connections with our existing supporters while also attracting new ones through dynamic digital strategies. They ensure our website remains up-to-date with compelling content that resonates with our audience, and oversee the scheduling and execution of impactful campaign and fundraising emails that drive engagement.

You will also be responsible for creating and managing digital resources that empower our supporters to take meaningful actions, such as making donations or contacting politicians and decision-makers. Your expertise in social media outreach, particularly on Facebook, will be key in generating new leads and expanding our campaign reach.

As part of our commitment to fighting oppression, we particularly encourage people of colour to apply for this role. Appointment will be based on suitability for the role.

Spiral Skills envisions an inclusive society where every young person has the opportunity to develop their talents, connect with meaningful opportunities, and feel empowered to make a lasting impact in their communities.

Our mission is to inspire excitement about the future, motivate young people to achieve their dreams and equip them with the essential skills for success. At Spiral Skills, we are honoured to work with 1000 extraordinary young people a year. These 14 -25-year-olds often come from communities impacted by socio-economic disparities and lack the support systems and access to opportunities essential for success. With diverse learning styles and needs or English as their second language, they face complex challenges that often lead to isolation or educational exclusion. We believe society is missing out on a wealth of untapped potential among these young trailblazers.

Our services are designed to enhance young people’s skills, attitudes, and aspirations, supporting them at every stage of their journey to employment. Our innovative three-tiered employability programmes, delivered in partnership with pupil referral units, schools, and colleges, provide tailored support to meet the specific needs of each young person. We host immersive industry events and our annual Futures Festivals to connect young people with inspiring career opportunities. Additionally, our personalized employability mentoring services offer dedicated guidance and support for Lambeth residents aged 16-30, helping them navigate challenges and achieve their goals. We collaborate with educators and employers to build a brighter future where all young people can achieve their full potential.

ABOUT THE ROLE

As our marketing manager, you will have an exciting opportunity to celebrate our youth community, showcase the impact of our services, and highlight the importance of youth work. You will work closely with our Co-Founder and CMO to evolve our marketing and communications strategy, collaborate with our exciting network of youth workers to capture our activities and outcomes for young people and be responsible for line managing our Social Media Manager to advocate for youth work and elevate young voices.

RESPONSIBILITIES

This is an exciting opportunity for someone who values creativity, communication, and collaboration. As our Marketing Manager you will be responsible for:

• Developing and implementing our digital marketing and content strategies
• Developing our website, SEO and online presence
• Capturing and communicating our news, activities and impact across our service streams
• Showcasing employment and training opportunities to our alumni network
• Conducting interviews and producing case studies in line with qualitative contractual requirements
• Delivering recruitment campaigns to reach young participants for our programmes, events and mentoring services
• Documenting workshops, programmes and events
• Working collaboratively with our delivery teams to collate qualitative data in the form of photos, videos and surveys
• Developing leads processes to grow our network of young people, opportunity providers, volunteers and donors.
• Develop systems to improve tracking of referrals into employment via our website and newsletter campaigns.
• Co-producing new resources for our workshops in collaboration with the delivery and mentoring teams
• Communicating news and updates to Spiral's key stakeholders quarterly
• Showcasing employment, training and further education opportunities to our youth network
• Producing analytics reports, monitoring and reviewing performance across our digital landscape
• Promoting and coordinating events and annual career fairs

KEY SKILLS AND EXPERIENCE NEEDED

This is a varied role suitable for candidates with a minimum of 2 years' experience in a Marketing Manager position, preferably at a not-for-profit, charitable organisation or an organisation with an education-to-employment focus. This role requires confident communication, consistent content production and collaboration with our exciting team. Prior Line Management experience is also required to lead the development and training of our Social Media Manager supported by our CMO.

• Digital marketing and content strategy implementation
• Experience with salesforce or like-for-like CRM systems
• Design skills using tools such as Canva and the ability to follow a brand toolkit
• Content production, copywriting and video editing skills
• Website maintenance and development on Squarespace
• Delivering recruitment and promotion campaigns
• Ability to work in fast-paced environments, delivering high-quality work whilst remaining positive and supportive to colleagues
• Have an understanding of our youth community's demographic, their needs and challenges.
• Ability to communicate and engage a wide variety of stakeholders, from young people to funders
• Experience in conducting interviews and producing case studies
• Research skills and co-ordinating focus groups

EMPLOYEE BENEFITS

Spiral Skills is at an exciting stage in its journey from a start-up to an established 10-year-old social enterprise. Our organisation is growing, and we are converting to a charity to aid our growth and mission further. We value the development and well-being of our team, where all staff can benefit from:

• Enjoy flexible working days and hours
• Access to training and personal development budgets to an annual value of £300 per staff member
• Access to health and wellbeing budgets to an annual value of £360 per staff member
• Weekly tea and cake Wednesdays and socials
• 25 days annual leave, plus bank holidays and an additional two week Christmas period break
• Paid 3-month sabbatical policy after four years of continuous service

DIVERSITY & INCLUSION

We are committed to fostering a diverse and inclusive workplace. We welcome applications from individuals within underrepresented communities, including but not limited to:

• People from low socio-economic backgrounds
• People of colour, including Black, Asian, and global majority individuals
• Neurodiverse individuals
• Members of the LGBTQIA+ community

Your unique experiences and perspectives are valued and integral to our mission.

Senior Digital Officer

An exciting opportunity has recently arisen for a Senior Digital Officer with a strong understanding of Engaging Networks to join a hugely respected, well established and extremely well known charity based in London. This is an amazing role for someone with a great passion for email marketing to take make a real difference!

As the Senior Digital Officer, you’ll be responsible for using Engaging Networks for email marketing, creating supporter journeys, as well as writing and editing copy to solicit donations and steward donations. This is a perfect opportunity for someone who has strong knowledge of using Engaging Networks, who can hit the ground running for a great cause!

Skills that are required for the Senior Digital Officer are:

• Strong experience using Engaging Networks for email marketing
• Experience creating email copy
• Experience creating supporter journeys
• Ability to work in a faced-paced Fundraising Team

Senior Digital Officer / Engaging Networks / Email Copy / Supporter Journeys / Fundraising

This is a fantastic opportunity to help an extremely well-known charity really make strides into being a digital force. This is a really amazing opportunity for someone to develop and grow their current knowledge and also learn new skills and techniques! 

Salary: £47,000 - £48,000 plus excellent benefits

Locations: London (Flexibility Encouraged)

Apply now for further details and immediate consideration for this excellent career opportunity. 

Understanding Recruitment is acting as an Employment Agency in relation to this vacancy.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

-This exciting role sits within our Strategic Communications and Marketing team. It forms part of a new cohesive approach to engaging internal audiences. The team sits within our Social Change department alongside digital, brand, creative, campaigning, policy, and media.

-Reporting to the Head of Federation Communications you'll head up the planning and delivery of our internal comms. You'll support delivery of our strategic communications plan and contribute towards creating a new federation-wide comms plan.

-You'll work closely with colleagues across Mind to connect and engage with staff to drive forward our bold plans, ensuring our vision, mission, and values run through all we do.

-You'll be responsible for managing and developing a team comprised of Senior Internal Communications Officer and Communications Assistant. As a team, you'll manage our day to day communications and engagement channels and play a key role in shaping our culture. You'll support and advise colleagues across Mind to plan and deliver top notch internal comms.

Key duties and responsibilities

The post holder will:

-Work closely with the Head of Federation Communications, Head of Strategic Communications and Marketing, and other senior leaders including our Executive team, to deliver our corporate narrative through internal communications.

-Develop and deliver an effective internal communications strategy and plans, in line with our overall strategic communications plan and broader corporate strategy.

-Align internal communications to our organisational development and change plans, working closely with our People, Culture and Equity teams to ensure internal communications is seen as, and delivers as, a key solution.

-Oversee day to day internal communications, taking the lead in developing and delivering impactful and cost-effective internal communications and engagement opportunities using a range of new and existing channels and tools.

-Manage staff, and occasional volunteers, including coaching, motivating and developing the skills of the team, and performing supervisions and appraisals.

-Write, edit and proofread internal communications, ensuring consistency and compliance with Mind's branding, values, key messages and style guidelines, ghost writing for senior staff when required. Signing off materials from other staff members when required to ensure the same.

-Act as Internal Communications lead on key change projects, working in close collaboration with other teams, ensuring priority projects are given adequate resource.

-Work closely with teams across Mind, supporting and advising colleagues on internal communications best practice, including planning, audiences, channels and messaging to ensure the most effective approach. Focusing on empowering staff to put internal audiences first, share information and increase staff engagement.

-Measure and evaluate your team's work to develop best practice, inform future plans and increase our understanding of key audiences, providing reports as required.

-Undertake other duties that may be necessary from time to time, and that are compatible with the nature and grade of this post.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

We are pleased to have an opportunity for an Executive Director: Digital, Data and Technology to join RBLs Executive Board in this newly created position.

As one of two new permanent Executive Director positions, this role will be reporting to our Director General and will see you responsible for developing and delivering our digital and technology strategy and ensuring we become data-driven in all aspects of our work.

You will lead, build and develop high performing teams across our Transformation Management Office and Information Management & Technology functions, having accountability for the strategic leadership of our wider change and transformation programmes, whilst ensuring we cater for all of our potential digital first customers, supporters, members and beneficiaries.

Key areas of responsibility will include:

· Champion and enact RBL values, through dynamic and effective leadership

· Contribute to the development and delivery of our strategy, annual business plan and the associated performance objectives for all Executive Directors

· Lead the development and implementation of a comprehensive digital, data and technology strategy

· Accountable for the performance of the Transformation Management Office and the planning and execution of major organisational change programmes

· Ensure that all legal and statutory obligations are met and act as the Executive Board lead for business continuity

· Represent RBL nationally and internationally as and when required

Why Apply?

RBL employs c2,000 people across the country campaigning on behalf of the Armed Forces community, delivering support services to them, leading Remembrance on behalf of the nation, raising funds to support our work and developing and running the organisation and our network of membership branches.

We are modernising, and we are ambitious to deliver more for the communities we support. It’s therefore an exciting time to be part of both changing the lives of our customers and changing the organisation and its future capacity and capability.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 1st September

Interview Dates (1st stage Virtual): WC 9th September

Interview Dates (2nd stage face to face): WC 16th September

ID: 1283Fundraising Officer

Service: External Engagement

Salary: Grade 2 Point 16-19: £28,513 - £31,022 FTE including Inner London Weighting (28 hours per week = £21,577.41 - £23,476.11 per annum, pro rata)

Location: London Head Office, N1 - We typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours:  Part-time (28 – 37 hours per week) or full-time (37 hours per week). We offer flexible working arrangements - please see below for more details.

Contract type: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As Fundraising Officer you will supporting the Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors. This position will be pivotal in writing and disseminating donor communications and will help co-ordinating email marketing.

The role will be closely supported by the Individual Giving Manager, and training and coaching can be provided to enable you to take on the responsibilities of the role.

Main Responsibilities:

· Supporting Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors.

· Maintaining accurate records on the CRM database, including data entry, finance reconciliation work

· Supporting in the writing and disseminating donor communications, including appeals, e-newsletters, and relevant website fundraising pages.

· Help co-ordinating email marketing, [HK1] and actively participating in planning email campaigns.

· Supporting the development and implementation of digital campaigns to acquire new donors, including social media activity, email activity and website conversion pages.

· Using the CRM to analyse and report on campaign performance.

· Providing the team with wider administrative support as required.

Main Requirements (for details check the job description and person specification):

· Strong digital skills; the ability to learn and feel comfortable with new systems including digital marketing tools and social media management tools. The post holder will work across many systems including  Salesforce, Pardot, Google Analytics and Meta Ad Manager.

· Accurate administration and strong organisational skills and an attention to detail, including IT (Microsoft Office, Google documents etc).

· Solid understanding of delivering excellent customer service (internally and externally).

· Excellent attention to detail, ensuring accuracy when reviewing, amending and analysing data

· Experience of working in a team and managing work in pressurised situations without sacrificing quality of work, attention to detail or courtesy. The ability to organise workload and meet competing priorities.

· Strong interpersonal skills; proactive, positive and creative attitude to problem solving.

· Ability to work very occasionally outside of office hours and with occasional country-wide travel.

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Complete: the Application Form and send to inbox 25 (email address located on advert document)

· Closing Date: Sunday 8th September 2024, 11pm

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Anthony Grant (email address located on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process

applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities.

Communication Manager we're seeking to appoint will play vital role in helping us to fulfil our mission and vision, working with the team, supporters and communities we serve.

The key purpose of this role is to collaboratively manage, co-ordinate and develop effective cross-channel communications, PR for All We Can and Y Care International, including faith-based audiences, growing engagement, awareness and income; and to play a full part in the Public Engagement Team (PET), shaping and owning the direction, integrated working, and empowered culture.

Additionally, this role engages and inspires supporters to contribute towards the organisations’ mission, by crafting and sharing compelling narratives. This involves telling the stories of our partners with respect, highlighting their resilience and achievements, in line with our partnership approach. The Communications Manager showcases how community members are realising their potential, demonstrating the impact of All We Can and Y Care International’s work in fostering sustainable development and positive change.

We are looking to recruit a creative and ambitious Fundraising and Communications Manager for our community based organisation based in West London. A key focus of the role is the development of our donor management systems, event organisation, digital appeals, and corporate partnerships, whilst providing strategic oversight of the charity’s internal and external communications.

Bid-writing expertise is desirable but not essential. We are looking for a highly effective individual with demonstrable and relevant fundraising experience, as well as excellent planning, organisational and people skills. The Fundraising and Communications Manager will work alongside the Senior Leadership Team to ensure we take a strategic approach to fundraising that ensures the charity’s income will support our growth and development in the years ahead, in line with our 2030 Strategy.

This is a great opportunity to bring established skills and experience to bear in a local organisation undertaking groundbreaking work in a range of exciting areas. The Fundraising and Communications Manager will collaborate closely with the local community and a wide range of local partners and donors. Your input and collaboration will support the charity’s work developing innovative food access models and civic engagement programmes, as well as our efforts campaigning to change the policies that perpetuate poverty.

This role is one of two Development Managers who share responsibility for raising funds from trusts and foundations, and each also manage a discrete other area of fundraising. This role leads on individual giving, while the other focuses on corporate giving relationships.

We are looking for a personable and intuitive candidate who loves making connections. You’ll have great written and verbal communication skills, combining your desk-based work with meetings and events that bring Clean Break’s work to life.

You’ll be confident in adapting information for a variety of different audiences, creating high-quality, persuasive proposals and compelling cases for support, clearly demonstrating the life-changing impact of our work.

You’ll have an eye for detail, strong financial acumen and a strategic approach to fundraising: considering a variety of approaches and identifying new opportunities. You’ll be someone who loves crafting new initiatives and campaigns but who also understands the importance of excellent database management and well-informed research.

You’ll enjoy working closely within a small, friendly team, and in collaborating with colleagues across the organisation.

Please read the full Recruitment Pack before applying for this role.

Deadline for application is Monday 12pm midday 9 September 2024.

Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).