Data Services Administrator Jobs in Bristol
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for values-led, content-minded database-loving, marketplace enthusiast to join us at We Are In Beta as our School Service Provider Directory Manager.
Your role will be to build, manage and promote a community driven database of school service providers and organisations members of our 18,000+ community recommend to each other.
Why?
Finding and quality assuring providers on a limited budget in schools is hard. The database will help school leaders do just that so they can spend more time delivering the best education possible to their students.
About We Are In Beta.
We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.
We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.
Our job is to find them and share them widely, so nobody has to figure it out on their own.
Imagine a day when you can find someone - or something - that can help solve any problem you’re facing, whenever you need it.
A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.
Join us to help us build that future for our schools.
We - schools - Are In Beta - always learning.
What do we do?
To work towards that future:
-
We research great practice so our members can discover it and be inspired by it.
-
We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).
-
We build communities of practice so colleagues can meet and grow together
Some stats we’re really proud of:
In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.
-
3,400 - MATs and schools we are connected to
-
2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than…
-
3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community
-
3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.
-
£1,500 - the amount we save a school each time they access the research they ask us to do for them.
-
870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.
-
£25 million - the amount it would have cost schools had they funded those research hours themselves
-
1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.
-
8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET.
We are just getting started. Join us to write the next chapter
What's the role?
Your role will be to design, build, grow and promote a database of organisations, who offer products and services to schools, which have been recommended to by our members.
How you’ll be driving our mission forward
-
Research and map the education marketplace
-
Understand the challenges schools buy in services to solve
-
Learn about the different providers who exist to solve them
-
-
Design, build and manage the database school service providers
-
Define and codify the data architecture which governs the database
-
Categorise the providers by type, objectives, buyers, beneficiaries and more
-
Use no code tools to build and operate the directory
-
-
Produce top of funnel content to promote the database, which attracts schools and providers sign up and contribute to it
-
Set and manage schedules of promotional content
-
Write valuable, practical, sharable and engaging posts on LinkedIn and Twitter about the providers and the database
-
-
Design and build the user experience and information flows
-
Map out users journeys (both schools and providers) through the directory experience
-
Design and write sign up forms so schools and providers can access the database
-
Design and write submission forms so schools can nominate organisations and organisations can request to join the database
-
-
Automate processes to improve user experience and your administration workload
-
Design information flow processes which manage engagement on both school and provider side
-
Use tools like Zapier, Aitable, Email and HubSpot to automate information flow and email notifications
-
-
Cultivate a community driven approach to building the database
-
Encourage school leaders to make nominations of organisations who should be included
-
Encourage providers to request they be included and contribute testimonials
-
-
Research and design quality assurance mechanisms
-
Design ways to gather quality assurance information from schools
-
Design ways for providers to demonstrate their impact
-
Who are you?
-
You believe in the power of education and social justice
-
You believe the answers to most of education's problems are in schools already (but understand some need some external help).
-
You believe schools should be able to access quality assured provision at an affordable price without spending weeks researching.
-
You value diversity in all respects.
-
You love researching and discovering new solutions, organisations and marketplaces.
-
You have a keen interest in marketplaces and review platforms like Uber, Airbnb, Checkatrade, Trip Advisor, Trustpilot
-
You are a project manager who plans, tracks and delivers on objectives across several workflows on time, every time.
-
You are comfortable managing different audiences who maybe at different stages of their customer life journey
-
You have a spreadsheet (with pivot tables) for pretty much everything and like to design systems and processes to make things more efficient
-
You're happiest when you are classifying complex systems into simple categories
-
You get huge satisfaction from designing systems that create smooth information flow
-
You relish using new technologies
-
You enjoy planning and writing valuable top of funnel content on social media eg Twitter and Linkedin
-
You get a kick out of designing lead magnets and getting sign ups
-
You enjoy developing relationships from scratch often by email or social media
What experience do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
-
Ideally, you are/were an experienced teacher and/or school leader with experience of working with 3rd party service providers
-
You've had experience buying from (or at least working with) external organisations in schools and evaluating the impact of their work OR you've worked for an organisation that sells into schools in their marketing and sales departments
-
You have a strong understanding of the types of problems service providers work to solve, which organisations exist in the education marketplace, the different types and their approaches and who the key buyers, users and beneficiaries of their work might be in schools.
-
You've managed a school budget (or at least understand how tight they are) OR you've managed/fed into a marketing/sales budget at a school service provider OR worked in their sales/marketing department
-
You’ve designed, built and managed databases/directories with low/no-code tools like Airtable, Webflow, etc
-
You have experience of integrating platforms and building automations with tools like Zapier, Airtable, Hubspot, Gmail etc
-
You’ve designed, produced and promoted effective lead magnets and sign up mechanisms
-
You've designed slick user experiences and information flows using forms, databases and email
-
You’ve crowdsourced content from audiences to leverage their collective knowledge using things like Google docs
-
You’ve used social media to research and.promote your work consistently and effectively
-
You’ve written top of funnel content on Twitter / LinkedIn that gets a lots of likes, comments and shares
What are the benefits?
-
Exposure to the most inspirational and impactful school leaders and education organisations in the country
-
Opportunity to work within an early-stage, mission-driven organisation and shape its direction
-
Flexible working culture/flexible working hours
-
Pro rata £28,000-£33,000 dependent on experience
-
Project-based and/or part-time contract based on performance milestones for the right candidate available
-
Free membership to all of our premium spaces across the community worth up to £1,197+VAT
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
Location:
- We are a fully remote team.
- We checkin daily online.
- We meet monthly face to face in London.
Role Scope and Time Commitment?
- This role is initially 1 day week role for 52 weeks a year.
- Early success could grow this to into 2-3 day a week role within 6 months.
- There is huge scope for it to grow into a full time Partnerships Manager, Head of Partnerships and eventually a Director of Operations role depending on success.
Timeline:
-
Applications open: 28th August 2024
-
Deadline for applications: midnight Sunday 15th September
-
Invitations to complete assessment task: weeks beginning 9th September and 16th September
-
First round interviews: weeks beginning 16th and 23rd September
-
Second round interviews: weeks beginning 23rd and 30th September
-
Notification of decision /appointment : week beginning 7th October.
-
Start date: mid October
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest here no later than midday on Thursday 12th September AND/OR
- complete the application form we'll send you by the deadline above
For the application form you’ll need:
-
CV - max 2 sides
-
Covering letter - outlining
-
why you want to apply
-
how your values, knowledge, skills and experience make you the best person for the role.
-
a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
-
-
Contact details of references
For an informal and confidential discussion about the role prior to application, please contact the Founder @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK based)
Salary: £42,750.00 (Grade 5) per year (plus Inner London Weighting of £3,483.94, if eligible)
Length of contract: Permanent
Hours: 37 hours per week
Closing date: Rolling
Interviews: TBC
Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success please apply as soon as possible.
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Management Accountant role:
As Management Accountant, the successful candidate will play an integral role in sure the accurate reporting of all financial information with systems and processes operating effectively. Responsible for the preparation of management accounts and other reports, the Management Accountant will oversee general accounting procedures and practices, combining financial, analytical and management skills to aid our managers with decision-making and promoting long-term financial success in order to meet our organisational goals.
Key duties and responsibilities of the Management Accountant:
-
Prepare timely and accurate financial management information including regular management accounts and forecasts to be provided to the Chief Executive, Executive Leadership Team (ELT) and Senior Leadership Team (SLT).
-
Support the Head of Finance in the preparation of budgets and forecasts.
-
Foster positive relationships with internal and external stakeholders, members of the SLT and team managers in order to aid in their understanding of budgets and financial statements, and to support them with their day-to-day budget management and finance needs.
-
Develop and oversee financial systems and procedures, identifying opportunities to improve these.
What we are looking for in our Management Accountant:
-
Fully qualified accountant: ACCA, CIMA, ACA (or equivalent).
-
Strong technical accounting, financial management and reporting experience.
-
Ability to analyse complex information, problem solve and communicate findings effectively.
-
Ability to build and maintain professional relationships with all levels of an organisation.
-
Strong knowledge of SORP and Charity Commission protocols, GDPR and data protection regulations, and tax planning and compliance, inclusive of Gift Aid, Legacies, HMRC employee taxes, VAT and pension regulations.
-
Proven experience as a Management Accountant within a finance department.
-
High level of numeracy and accuracy.
-
Ability to work under pressure and to tight deadlines.
-
Good communication skills, both written and verbal.
-
Computer literacy with good knowledge of Microsoft 365, particularly Excel.
-
Excellent attention to detail.
-
Relevant continuing professional development (desirable).
-
Understanding of Fundraising Regulator guidelines, VAT partial exemption returns, accounting and tax issues relating to charities, and of domestic abuse and its impact (desirable).
-
Previous experience of working in a charity environment and supervising a team (desirable).
Benefits of joining us as our Management Accountant include:
-
Generous Annual Leave: 25 standard days (rising by 1 day per year of service, up to a maximum of 5 additional days) + 2 company holidays + the usual 8 bank holidays, totalling 35 days per year.
-
Additional Leave: 3 days of ‘end of year’ leave, bridging the gap between the festive holiday period and the new year, to allow colleagues to rest and recharge during this unique quiet time.
-
Valuable Pension Benefits: A generous 7% employer contribution.
-
Flexible Working: Remote working, family-friendly policies and paid leave for maternity, paternity, and adoption.
-
Wellness and Support: Including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling and advice helpline, subscription to Headspace’s app for meditation and mindfulness, and ‘Reflective Practice’ sessions.
-
Making a Genuine Difference: In a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
-
Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification. We cannot accept pictures, web links, or documents that require downloading.
-
Please ensure that you also complete the EDI form and send all completed paperwork to our Recruitment email address clearly marking your name and the job title in the subject line of your email.
NB:
-
Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
-
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
-
All posts, including remote posts, must be based in the UK.
-
Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
-
Please read our Single Sex Statement on our website.
The client requests no contact from agencies or media sales.
Data Officer
We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within our Knowledge and Insight team.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
This is a remote working role offering flexible working.
Position: SIT38 Data Officer
Location: Homebased UK, Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 15 September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To Be Confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. The post-holder will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.
Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications we use and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.
Key responsibilities will include:
- Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
- Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.
About You
You will have a proven record of:
- Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
- Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
- Use of a marketing automation tools such as Faststats and PeopleStage.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Data, Marketing Data, Data and Marketing, Data Officer, Marketing Data Officer, Data and Marketing Officer, Data, Data Communications, Data and Communications Officer, Digital Marketing, Digital Marketing and Data.
We are looking for a customer-focused, friendly, helpful, and well-organised administrator to support us in delivering the Social Enterprise Schools programme across the UK.
The Social Enterprise Schools programme – part of the Social Enterprise Academy – is an extra-curricular programme which inspires young people (aged 5-18) to become social entrepreneurs. We ask young people to identify a social or environmental issue they care about, before supporting them as they create a trading social enterprise over the course of a school year. Through Social Enterprise Schools, they build critical skills for life and work, connect with their communities and impact a social problem. Over the years, young people have created a range of innovative social enterprises, from tackling local unemployment through coding classes to selling books with diverse heroes in them.
You will be joining the team at an exciting time. Initially launched in Scotland in 2007 the Social Enterprise Schools programme has now worked with over 1200 schools across the UK and this figure is set to grow.
Your role will be to support the Education Teams to provide administrative, clerical and logistical support for the roll out of Social Enterprise Schools across the UK. The role is mainly internal facing – providing support to Schools Coordinators, Education Managers and Education Facilitators across a range of functions. You will also work with schools and teachers to ensure the smooth running of Workshops, and national and regional events.
Work closely with the Education Managers and School Coordinators across the UK you will provide administrative support based on the activity requirements across the UK. Tasks primarily include diary management, recording of activity, and supporting with event logistics. You will implement agreed processes and provide clerical and logistical support to ensure the achievement of annual team-based targets.
This role will be fully remote, based from anywhere in the UK. The Social Enterprise Academy has shared working space and offices in three locations (Muir of Ord, Edinburgh, London) which you will have access to, if required. It is anticipated that there will be some travel requirements within the UK for events and team days.
We are looking for someone who wants to work with vibrant, entrepreneurial and dedicated people and colleagues and with a good value-fit with our organisation.
Having the right mindset, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.
Job Purpose:
To support the effective delivery and maximise the impact of the Academy’s Social Enterprise Schools programme:
· To provide exceptional administrative support to the two Education Teams to ensure high-quality delivery of Social Enterprise Schools across the UK.
Key Responsibilities:
· To be a point of contact for general enquires to the Education Teams in the UK, providing excellent customer service and signposting them to the relevant colleagues.
· Support the Education Teams with a range of tasks relating to day-to-day online and in-person programme.
· Leading on the administration of CPD sessions, pupil workshops and business mentoring sessions by managing school and facilitator diaries.
· Coordinating facilitator bookings and arrangements and ensuring they have everything they need to deliver their sessions.
· Responsible for gathering and accurately recording Monitoring, Evaluation and Learning data from pupil workshops, and business mentoring sessions, and management information for key annual projects/events on HubSpot.
· Support the Education Teams with management and recruitment of facilitators - tasks will include the maintenance of the database of Education facilitators contact details, contracts, PVG/DBS checks and biographies.
· Providing administrative support for facilitator gatherings and team days.
· Work closely with the Education Teams to support with logistics at Education Awards across the UK, and events and for key annual projects such as the Big Issue Launch Event.
For a full set of criteria and information on how to apply please download the recruitment pack from our website.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join a growing team at the Centre for Deaf and Hard of Hearing People. You will support our work in providing assistive equipment for Deaf and hard of hearing people in the Bristol area, as well as providing administrative support to our community development projects and CEO.
We welcome applications from people who have experience of working with or supporting Deaf and hard of hearing people, and those with administration skills who would like to use these skills in a new and rewarding area of work.
Centre for Deaf and Hard of Hearing People:
The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development initiatives and assistive equipment services to people in Bristol who are Deaf, deafened, or hard of hearing. Our mission statement includes, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.
CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people.
Summary of duties:
Under the direction of the Operations Manager, the administrator will support the Equipment Service Team to achieve a high standard of service delivery.
The administrator will also support the Communities Team and CEO with organising and delivering activities run as part of our community development projects.
The administrator will also provide broader administrative support to the CEO and to the charity.
Responsibilities:
● Be the first point of contact for equipment service clients, usually by phone and email
● Book appointments for clients for the equipment service
● Input client records into our database
● Send out surveys and summarise the responses
● Schedule meetings and take minutes where necessary. This may include taking minutes at Board meetings
● Support with event and activities’ organisation such as booking rooms, preparing publicity, registering participants etc ● Typing standard CfD letters e.g. invoices, communication with clients etc.
● Monitoring and maintaining levels of office supplies and consumables
● Meet and greet any visitors, contractors, clients to the CfD office or to the equipment service resource room
● Answer the CfD office telephone and take messages for staff
● Receive and respond/deal with general email and phone enquiries, postal mail, and messages
● Support with photocopying and scanning as required
● Develop reports as requested
● Proofread letters and documents written by other staff
● Help CfD to meet its Health and Safety responsibilities
● Be part of the team representing CfD at local events and exhibitions
● Part of your role will involve communicating with a mix of hearing, Deaf and hard of hearing people. British Sign Language interpreters and other communication support will be provided to support you if required.
Any other duties as may be reasonably required for the performance of this position.
Essential skills and competencies:
● At least one year’s experience of working in an office as an administrator
● Good working knowledge of Microsoft Office and associated software, including Excel, Word, Outlook, Planner, and simple databases
● Effective and professional telephone manner
● Ability to compose letters and short documents and write in a friendly and direct style
● Ability to work on own initiative and as part of a team
● Excellent organisational and time-management skills
● A positive attitude towards Deaf and hard of hearing people with some understanding of the barriers they face in their lives.
● Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. CfD will provide training for the successful candidate if they do not have BSL skills
● Good attention to detail
Desirable skills, knowledge and experience:
● Experience working with Deaf and hard of hearing people
● Knowledge of British Sign Language (CfD will provide training for the successful candidate if they do not have BSL skills)
● Experience of working, paid or unpaid, in or with communities, the disability sector or in the third sector
● Experience of taking minutes
● Knowledge of Health and Safety legislation and ability to carry out Health & Safety checks
● Experience using CRM databases
Things we expect all staff to support us with:
● Actively seek out opportunities for development and income generation
● Read, understand and adhere to CfD’s policies and procedures
● Stay up to date with key developments in your specialist area
● Be willing to occasionally work evenings and weekends
● Participate in team-meetings and development days
● Be willing to travel across Bristol and occasionally further afield
● Represent CfD at local, regional and national meetings and events
In return, you will receive:
• Competitive pay and holiday allowance (25 days a year plus Bank Holidays pro rata)
• Employee pension contributions
• A flexible working policy (Our core hours are 10.00 until 16.00 Mon to Fri)
• The opportunity to be part of a committed, skilled and supportive team
• Support to develop your skills further
The client requests no contact from agencies or media sales.
The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.
The focus of this role is to provide administrative support to HES projects to ensure back-office functions are efficient and timely. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard. The role will be varied, and some tasks will change over time as we secure further funded projects that require administrative support.
Pay and conditions
- The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
- The salary for the role will be £27,121 - £29,803.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- To sort HES inbound post, ensuring items are passed to the correct team or staff member and coordinate HES outbound post requests, collating and printing information to send to households.
- To coordinate text messages to send to clients who would benefit from our advice services and speak to households by telephone and triage households to appropriate HES projects.
- To book home visits for advisors, keeping calendars up to date with appointments, cancellations and amendments. Accurately completing the home visits risk assessment when required.
- To coordinate events data and bookings across the team and supporting energy advisors with event preparation.
- To coordinate retrofit activity with funders and report back on outcomes and queries, managing 8+ retrofit staff diaries and keeping them up to date with appointments, cancellations and amendments.
- To record client details and follow HES team guidance documents to assess the help and support needed. Ensuring to update our client databases and other contact management systems accurately.
- Support the internal training programme, making sure evaluations are completed and booking inductions for new starters.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Ability to respond to clients in a respectful and engaging manner.
- Ability to communicate effectively with people at all levels verbally and in writing.
- Ability to work in a team and able to identify areas where their skills complement others.
- Ability to maintain admin systems independently and accurately.
- Able to take responsibility for your own work and seeking support where necessary.
- Highly organised at managing time and a busy workload.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is Wednesday 4 September by 5pm.
Interviews are expected to take place Tuesday 10 September, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Mentor Administrator
Post:Mentor Administrator – Sickle Cell Children and Young Persons’ Peer Mentoring Programme
Base:Flexible home working in the intervention areas which will cover Liverpool, Manchester and Sheffield
Accountable to:North-West/South Yorkshire Programme Manager
Hours:Part-time (17.5 hours a week)
Salary:£11,500 (pro rated)
Length of contract:Fixed term, 12 months (post will be continued subject to the outcome of negotiations with funders).
Role Purpose
The Mentor Administrator will work with the mentoring team, as well as in partnership with local NHS services and local patient/family support groups, providing various administrative support tasks to ensure the delivery and smooth running of the Children and Young Adults Peer Mentoring programme. The post will be managed by the North-West and South Yorkshire Programme Manager. The post holder will have regular meetings for input and guidance to complete tasks to specified timelines. This role would suit an experienced administrator.
To apply
Complete the Application Form, and Equal Opportunities Monitoring Form on our website. Please note we do not accept CVs.
Closing date: 12pm on Friday 13 September 2024.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As a member of the Process and Administration Team (PAT) at Libraries Connected, you will play a crucial role in ensuring efficient and cohesive administrative support for the organisation. Your primary responsibilities will include supporting new initiatives such as a potential leadership development programme, the development of online learning modules, the creation of a Futures Lab and Data Observatory, and managing tender bids for new commercial contracts. Additionally, you will have broader responsibilities across the organisation, including finance processing, development and maintenance of organisational systems, and the opportunity to engage in a variety of activities beyond your primary role.
Projects and Commercial Administrator will help deliver our portfolio of projects and programmes, the role will specifically include:
- Supporting the development and delivery of our workforce development strategy including:
- Our EDI strategy for our organisation and library sector
- A peer mentoring scheme for heads of library service
- A leadership development programme
- Development of our online learning modules
- Supporting the development of our new Futures Lab and Data Observatory
- Support new Commercial Contracts from bid stage through mobilisation and into delivery
Libraries Connected has established a Process and Administration Team (PAT) whose role is to ensure that the Libraries Connected staff receive efficient and cohesive administrative support, and that resilience is built into the administrative processes in terms of knowledge sharing, process documentation and consistency. As a member of the Process and Administration team, this role will also have broader responsibilities across the organisation including supporting finance processing, development and maintenance of organisational systems, and the opportunities to work across a range of activities alongside the primary role.
Main purpose:
- Main activities for the role will include working with the Project and Commercial Managers to:
- Schedule and organise meetings and events, including venue booking, catering, delegate lists as required
- To provide technical support for online webinars and meetings
- Provide secretarial support including managing and circulating meetings papers and taking minutes and updating action logs
- Support management of project budgets and associated finance systems including raising invoices and reconciliation
- To support project and contract reporting including collation of relevant data.
- To efficiently manage and organise documentation and relevant data to provide clear audit trails and support reporting and evaluation of events, awards, and training
- Manage travel and accommodation bookings
- Answer queries from members and project partners
- Conduct research into library sector activity, or how to improve our systems and processes, and write options papers
- To work within the PAT function to manage cross organisational administration, including:
- Managing the shared mailboxes
- Finance transaction processing
- Organising team meetings
- Collaborating to developing systems and processes as required
Key relationships
- Reports to the Project Manager and works with them to provide high-quality project management.
- Works with the Commercial Manager and the wider Commercial Team to help secure and deliver contracts and services
- Works directly with library teams to support the setup and delivery of the contracts
- Works with the finance team and Process and Administration Team (PAT) to ensure financial processes are followed and provide support as needed
- Works with PAT to support organisational processes
- Supports the Libraries Connected Leadership Team
Please see the attached job description for a full description of the role, including person specification.
Travel within the UK will be required.
How to apply:
• Please upload a copy of your CV
• Please submit a covering letter, which should include relevant experience and detail how you fit the person specification set out in the job description
• We do not accept covering letters generated by AI
We operate an anonymous recruitment process, which removes identifying information from applications in order to reduce bias in the recruitment process, for this reason, please remove any identifying information from any uploaded attachments, e.g. CV
Interviews are planned for 8th October 2024.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Job description
We seek an enthusiastic, motivated, and highly organized administrator to provide admin support for our Inclusive Cycling team. You will help people from diverse backgrounds, including those excluded due to age, ethnicity, economic disadvantage, disability, or health issues, to access the benefits of cycling.
You will act as a friendly, reassuring first point of contact providing support for those seeking our services. As a part of a small team of colleagues, you will work to ensure the smooth running of our services and play a key role in assisting the promotion of our activities. You will be in charge of keeping accurate records on our database so that we can report to our funders.
While your role will primarily be office-based, you will have the opportunity to go out and engage with our projects, meet the people we work with, and witness first-hand the positive impacts of our work. Additionally, you will have the chance to help shape our direction as we develop and grow as a team.
Whilst you will have at least some previous administration or customer service experience, a positive attitude, willingness to learn, attention to detail and excellent customer service skills are most important.
Key responsibilities
- Serve as the primary contact for public inquiries (phone, email, online) and assist with requests, bookings, and customer service.
- Coordinate with colleagues to manage activities, events, and bookings for venues, freelancers, and volunteers.
- Troubleshoot issues with service users, freelancers, and volunteers.
- Maintain accurate records using our database and IT systems; assist staff with information requests and system use.
- Ensure data security, hygiene, and GDPR compliance.
- Provide invoicing and financial details to the Finance team.
- Schedule maintenance for loan bikes and arrange their transportation.
- Order tools, equipment, and office supplies, and manage office logistics (e.g., meetings, storage of donated bikes).
Person specification
Essential
- Strong customer service skills with a friendly telephone manner and confident communication (spoken and written).
- Proficient in Microsoft Office (Word, Excel, Outlook) and office management applications, with a willingness to learn new databases and software.
- Ability and willingness to learn confident use of databases and different software types.
- Detail-oriented, proactive, and highly organized, with the ability to stay calm under pressure.
- Reliable, punctual, and numerate.
- Friendly, compassionate, and approachable, committed to equality, diversity, and accessibility, as well as continuous professional development.
Desirable
- Some administration/office assistant/customer service experience.
- Experience in creating and updating records and databases with personnel, financial or other data.
- Basic knowledge of GDPR and cybersecurity.
- Knowledge of cycling issues and their relevance to environmental, health, transport and social inclusion agendas.
Why join us?
- 32 days paid leave in each holiday year (incl. public holidays)
- 5% matched contribution to pension
- Company Sick Pay
- Staff discount on refurbished bike (or Cycle to Work scheme for new bike)
- Free cycle training
- Free annual bike service
- Techscheme
- Team building meetings and socials
- Professional development opportunities
About Life Cycle
We work with people of all ages, abilities, and backgrounds at every stage of their cycling journey: From learning to ride, to building a career in the cycle industry.
We know that with the right support, anyone can benefit from bikes. We help thousands of people each year by providing:
- Bikes that are safe, smooth and fun to ride.
- Cycle training for all ages and abilities.
- Cycling activities for people with additional needs.
- Industry-accredited training for the public - and people in prison.
Our vision
A world with clean air and healthier people, where cycling is the chosen mode of transport, for most people, for short daily journeys.
Our mission
To help more people experience the benefits of cycling – transforming lives and the environment.
To apply
Please apply via the application form on our website.
Deadline: 6th September
Interviews: 24th or 25th September
Start date: As soon as possible.
The client requests no contact from agencies or media sales.
World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. The International department is responsible for implementing the charity’s strategy in developing countries and aims to improve the welfare of as many working equids as possible.
We are looking for a confident and highly organised individual to assist our international team with the administration and logistical functions required to support our international operation and travel.
This is a part-time job share position that benefits from remote home working with occasional travel to the head office based in Norfolk for key meetings during the year.
This is a diverse role that involves arranging international travel, assistance with budget planning, support with expenses and consultant’s contracts. You will also ensure that reports and documents are stored securely and made available to those concerned. But do check out the full job description.
A wonderful role that provides variety and would suite an experienced personal assistant.
If you have experience of working within an administrative position, a sound working knowledge of all Microsoft packages to include Word, Excel and PowerPoint and fast and accurate keyboard skills this could be the job for you.
We are looking for someone with a professional manner with an ability to maintain confidentiality in every respect. You must be well organised with a flexible approach to work.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year). Death in service, free parking and bike to work scheme.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Facilities Administrator (Health & Safety & Compliance)
Salary: £25,300 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath
Additional information:
- A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel for work
- Please note this role is based at our Head Office in Bath with the odd, infrequent, travel across the South West to carry out site visits
The Role
As a vital part of the Health, Safety, and Facilities team, your role will be to uphold the highest standards of safety and quality in our accommodations, offices, and commercial properties. This encompasses a range of responsibilities from conducting thorough reports, and engaging qualified contractors, to overseeing and approving maintenance works. Additionally, a key aspect of your role will be to ensure that all operations are in strict adherence to legal compliance, safeguarding the well-being of all stakeholders and maintaining the integrity of our facilities.
Responsibilities include:
- Work with the Facilities & Property Manager to ensure statutory compliance across our services and premises
- Maintain a good working relationship with the owners of our buildings/premises
- Liaise with landlords and contractors to facilitate a prompt and professional approach to repairs and maintenance keeping all parties fully informed at all times and obtaining all necessary consents
- Carry out all duties in accordance with Health & Safety legislation
- Line manage the Facilities Admin / Reception Team, oversee their activities and carry out supervisions
- Carry out, within reason, any other duties necessary to achieve the smooth running of the service and undertake other organisational duties, which are broadly in line with the above key responsibilities
Qualifications / Requirements:
- A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel for work
- Knowledge of statutory compliance across social housing and corporate buildings
- Understanding of Health & Safety legislation
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Sliding salary scale with salary increases every year for the first 3 years
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
The client requests no contact from agencies or media sales.
About this job:
Guided by the Bikeability Delivery Lead, your role will be varied and sociable. You’ll be empowering children across Bristol to benefit from cycling and helping people across Bristol access secure bike storage.
As the Cycle Training and Bike Hangar’s Administrator, you’ll:
- Be the first point of contact for bookings and queries (by phone and email).
- Help the public with requests and bookings, providing excellent customer experience.
- Liaise with colleagues to administer Cycle Training activities, booking venues, freelancers and volunteers as required.
- Triage more complex requests to relevant staff in a timely and efficient way.
- Help administer the Bike Hangar project, guided by the Bike Hangar Coordinator.
- Use our database and internal IT systems for accurate record keeping.
- Provide invoicing and financial information to the Finance team.
- Help your team to maintain data security, data hygiene and GDPR compliance.
- Help with the smooth running of the office.
- Any other general office administration tasks, as necessary.
About you:
With excellent customer service skills, including a clear and friendly telephone manner, you’ll be a confident communicator, able to work alongside people from all walks of life.
Previous administration or customer service experience is preferable, as well as a good knowledge of Microsoft Office (Word, Excel, Outlook). Most importantly, you’ll be highly organised, have a strong attention to detail, a positive attitude, and an enthusiasm for continuous learning.
About Life Cycle:
Life Cycle is a charity that works with people of all ages, abilities, and backgrounds at every stage of their cycling journey, from learning to ride, to building a career in the cycle industry.
You’ll be joining us at an exciting time of our journey; public interest in cycling is the highest in a generation, and demand for our services is growing. Your efforts will directly impact the environment and local communities.
Company benefits:
- Pension scheme (5% of salary).
- 31 days holiday per annum (pro-rata).
- Company sick pay.
- Staff discounts on refurbished bikes.
- Cycle to work scheme and TechScheme.
- Free cycle training and an annual bike check-up.
Salary: £23,400 - £23,900
How to Apply:
Please fill out the anonymous application form available on our website.
Deadline: 5 pm on Friday 6th September 2024.
Interviews: Tuesday 17th September at Life Cycle, The CREATE Centre, Smeaton Road, Bristol, BS1 6XN.
Start date: We are looking to have a candidate in post as soon as possible.
The client requests no contact from agencies or media sales.
Hours: 20 Hours per week
Salary: £17,830 (Full Time Salary £33,432)
Location: Remote/Home Based
Closing date: 4th September 2024 at 23.30pm
Do you have proven administrative experience, the ability to work in an efficient and process driven manner, plus a real interest in building a career within the Resourcing and Talent field? Then join Shelter as a Resourcing & Talent Administrator and you could soon be playing a vital support role at the heart of our Resourcing and Talent department.
We are recruiting for 2 positions, which are all permanent and part time. Our operating hours are between 8am to 6pm, we can be flexible with working hours, successful applicants will be required to work 4-5 days per week.
About the role
Responsible for providing end-to-end resourcing administrative support across a range of talent activities, you’ll play a pivotal role in helping the team deliver against Shelter’s sourcing strategy to reduce cost per hire and build our employment brand. You’ll also be key to ensuring our department achieves 100% compliance across all areas.
Taking administrative responsibility for the updating of our careers website supporting the ongoing management of our Applicant Tracking System will be important too, as will managing the reporting of vacancies and capturing all activity for consolidation and analysis. And, when it comes to carrying out pre-employment checks for external and internal candidates, again, we’ll count on you. Building strong working relationships focused on providing exceptional service, ensuring all resourcing needs are met and best practice implemented across the organisation and generally providing a timely, customer driven and compliance focused service – these are just some facets of this interesting and varied role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need to be motivated to become part of the team that supports the resourcing of the people it takes to deliver a strategy which will bring systemic change to the UK.
You’ll also need to be open to developing your skills to enable you to influence and engage at all levels throughout our organisation and keen to learn more about the Resourcing and Talent sector. Enthusiastic, flexible and self-motivated, a good working knowledge of Word, Excel, and PowerPoint is also required.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
About the Directorate
Our Strategy Enablement directorate brings together five core enabling support functions - Finance, Tech & Data, Governance, Planning and Property and HR Delivery, where this particular role sits. The HR Delivery team partners and supports a wide range of organisational activities and provides advice and guidance to over 1,300 staff on a range of employee relations issues like employee engagement, recruitment and selection, reward and recognition etc. We also manage payroll processes, ensure HR policies and procedures are developed and updated and play our part in organisational change projects and transfers. In short, if you’re keen to develop a career in the Resourcing & Talent field, this is a great place to be.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of the attached job description and ensure you demonstrate how you address the Shelter behaviour below throughout your response:
- We prioritise diversity and have an inclusive and open mindset
Please note that any applications submitted without a supporting statement will not be considered.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Help for Heroes, we support the Armed Forces Community to Live Well after service.
There are many ways we support veterans, their loved ones and people who worked alongside the UK Armed Forces. We help people with their physical and mental health needs, and a range of welfare issues. Our support offers people the skills, confidence and knowledge to make a success of life after service.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Community Occupational Therapist to join our team. Please see below for more information on what just might be your future role.
About You
Help For Heroes are looking for a highly skilled, professional, and experienced Lead Occupational Therapist to join our expanding clinical team. Are you a committed, flexible OT with a minimum of 6 years post-registration experience and experience working at Band 7 or above looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have the ability to work independently but still enjoy having the support of a team, you could contribute your skills and experience to improve the quality of life for the people we support. Are you happy to embrace a flexible work pattern as the position will involve frequent travel to meet veterans in their own homes/ communities and for events which may require overnight stays? If you have experience of delivering Occupational Therapy for both physical and mental health conditions, then your holistic approach will help improve the lives of the people we support. Support with sleep challenges and sensory needs are a large part of the role so experience in these areas would be welcomed.
About the Role
You will have the opportunity to work in the homes and local communities supporting people with physical and mental health needs which are creating barriers to meaningful occupation. By carrying your own defined caseload, you will be able to identify barriers that are affecting veterans’ ability to be as independent as possible and live the life they want to live. You will be assessing, planning, implementing, and evaluating Occupational Therapy interventions for those who have served our country and improving their quality of life. You will have the opportunity to be creative in your solutions and the community setting will allow you to address these needs in the best environment for the Armed Forces Community. This role would be ideal for someone who is looking to take the next step in their career and is keen to be at the forefront of evidence-based practice in a supportive team.
About the Team
You will be joining the clinical team at Help for Heroes to provide community based Occupational Therapy input to Armed Forces veterans. We are resourceful in finding ways to enable and empower those we support in the healthcare domain. Our aim is to champion the Armed Forces Community and to do this as one team of Occupational Therapists, Nurses and administrators. If you feel that you could join a team that is excited, confident and ready for challenges this may be role for you.
What we offer
To enable our colleagues to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you always maintain an excellent and effective service to those we support and the team. And there are also a wide range of other benefits we offer like 29 days paid holiday and a health cashback plan.
We are looking for experienced professionals who will perform inspection activities on behalf of The Survivors Trust (TST) Inspection Body to assess specialist rape and sexual abuse support services for conformance to TST National Service Standards.
The role of an inspector is to investigate, evaluate, assess, and determine the compliance of an organisation for conformance against specific standards within the framework of UKAS inspection requirements.
Training will be provided; however, candidates will ideally have an understanding of performing audit/inspection duties and preferably have a degree or equivalent specific to the sector, e.g. psychology, criminology, counselling etc. or a minimum 2 years’ experience working in the sector. An understanding of the practical applications of trauma informed practice and needs of service users is desirable. They will be familiar with sector specific legislation, have good understanding and application of boundaries to maintain impartiality of inspection activities, and be able to make judgements that are objective, fair and based securely on evidence. They will be clear and succinct communicators with the ability to respond professionally and calmly to challenge. A good level of education, the ability to articulate themselves in a friendly and professional manner and IT competency are essential.
This is a remote-based role and may require some travelling to locations around the UK (expenses will be reimbursed). Candidates will be expected to have the right to work in the UK, the use of required ICT equipment and software, and comply to cyber security, confidentiality and data protection requirements.
You will be required to undergo enhanced DBS clearance to work with The Survivors Trust and references will be sought.
Our vision is for a society where services for all survivors are trauma-informed and accessible according to need.
The client requests no contact from agencies or media sales.