Data Office Administrator Jobs in Clerkenwell, Greater London
We are looking for a Programme Assistant to support the delivery of the Development programmes team which delivers over 200 training and development activities annually for NHS boards and foundation trust governors.
The Development Programmes Assistant is a newly created role in the team and will work closely with the whole of the Development programmes team in providing effective programme administrative support.
This is an exciting opportunity for someone who is looking to build their programme and event experience in a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board development programme.
The postholder will be an enthusiastic and hardworking individual, who is eager to learn and be a member of a high-performing team.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for an individual with a passion for international development to join an award-winning and ambitious team and help us to grow our income to reach more children in the worst conflict affected countries. With a strong understanding of institutional funding, ideally from the Foreign Commonwealth and Development Office, you will have a pivotal role in the Trusts and Institutional Funding team, providing information management, reporting, and logistics support as well as ensuring an effective grants management system. The role must develop excellent working relationships across the organisation, as well as close links with all War Child country programmes.
Your role
War Child is sector leading with our heritage, connections, and relationships in the world of music, gaming, and events. We want to dramatically grow income from trusts, foundations and institutional donors in the UK market and we are looking for a motivated Trusts & Institutional Funding Executive to support the new Trusts and Institutional Funding team to reach more children than ever.
A member of the Philanthropy and Partner Engagement team, you will report into the Institutional Funding Lead whilst working closely with the regional teams, the country teams, the War Child Alliance team and all relationship managers within the Philanthropy and Partner engagement team.
Your key objective is to provide operational, administrative, and analytical support to the team to grow income and enable War Child to deliver quality programmes, by ensuring compliance with quality and donor requirements, contributing to effective risk management, providing support for the different donor accounts and ensuring processes and systems are in place, implemented and efficient. The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.
Your responsibilities
Support to secure funding from institutional and trust donors
· Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team and within the War Child Alliance with countries, regional and global teams
· Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child. Utilise a variety of resources to gather comprehensive information.
· Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages. Coordinate logistical details, such as scheduling, venue selection, and materials preparation, to ensure smooth and productive meetings. Join senior colleagues in donor meetings and engagement opportunities when necessary.
· Support with the submission of concept notes, proposals (including Go-NoGo, internal approvals, donor vetting, due diligence, administrative documents) and reports. This includes conducting research on donors for vetting, coordinating with all internal stakeholders to organise a Go-NoGo decision, securing internal approvals in line with our Authorisation matrix, and liaising internally to gather relevant administrative documents and information).
· Work with War Child Alliance colleagues (including the Alliance Institutional Funding team, Country Directors, Regional teams and War Child NL colleagues) to support the creation of cases for support and capacity statements as required for UK donors to engage prospective donors and potential consortia partners.
· Collect information, provide access to and manage administrative data on donor databases and donor portals. Update our profile as required to ensure we are ready to submit proposals in a timely manner.
Strengthen internal capacities for Trusts & Institutional fundraising
· Support the implementation of internal grant management processes, ensuring compliance with our Grant Management Manual as well as compliance with GDPR and fundraising regulations
· Ensure accuracy of data in our grant management and Finance systems, including coding and alignment with our Finance policy and update data as required to ensure reports are accurate, up-to-date and insightful
· Prepare Salesforce reports, circulate with relevant stakeholders and analyse them to identify areas of success, issues and patterns, helping the team to make informed decision for future plans and strategies
· Liaise with and support the Alliance to support IATI (the International Aid Transparency Initiative) reporting as required, providing grant information and administrative documents
· Ensure compliant and organised information filing on Sharepoint to facilitate access to relevant information for all War Child staff and ensure smooth collaboration.
Improve work processes and disseminate information
· Identify gaps or bottlenecks in internal processes and propose ways for improvement, including developing tools and templates where necessary
· Facilitate work processes, provide guidance to the team and coordinate with the wider War Child Alliance to facilitate the sharing and improve the quality of information
· Support with improvement of Salesforce, coordinating with the Trusts & Institutional Funding team, Finance team and data team to identify any gaps in the system, suggesting ideas and documenting changes in our Salesforce Best Practice document
Support restricted fundraising capacity across Philanthropy and Partners engagement functions
· Disseminate and train Philanthropy, Gaming and Partnerships teams on Restricted funding processes, identifying the best way to engage all team members to ensure all restricted proposals follow the grant management policy
· Provide support to Philanthropy, Gaming and Partnerships teams to ensure compliance with War child’s and donors requirements on Restricted funding opportunities
· Provide logistical support for staff travels, liaising with country teams, our Security Adviser and providers in line with our safe travel and finance procedures.
· Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK's Child Safeguarding and Adults at Risk Policies.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.
You are
· Committed to War Child’s mission, vision and values
· Experienced in Trusts & Foundations fundraising and Institutional funding (particularly FCDO)
· Able to demonstrate research skills used in a role
· Organised with the ability to plan, design systems, prioritise workload, manage your own time and meet deadlines under pressure
· An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate
· An excellent written communicator able to write and produce compelling fundraising proposals and reports
· Interested and knowledgeable in current developments and trends in the international aid sector
· Pro-active, self-motivated and able to work independently
· A team player who enjoys building relationships and working with a wide range of stakeholders internationally
· Competent in Microsoft Word, Outlook, Excel and PowerPoint
· Experienced in or able to use a Client Record Management system
· Able to speak French, Arabic or Spanish (not required but desirable)
We are driven by a single goal – ensuring a safe future for every child affected by war.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for an experienced Fundraising Events Co-ordinator to assist in the smooth running and successful management of our well established and growing events portfolio. Working with our dynamic events team you will be instrumental in ensuring that all World Jewish Relief events are of the highest standard and delivered with immaculate care and precision. This role is critical in ensuring that World Jewish Relief continues to grow and engage a wide-ranging audience, raising funds in support of our inspirational projects and programmes worldwide.
You will be responsible for:
- Supporting the events team in the planning, coordinating, administration and delivery of World Jewish Relief events including our flagship Annual Dinner.
- Managing and leading on the planning of smaller engagement and fundraising events both in person and online.
- Supporting and overseeing World Jewish Relief’s Young Committee by assisting with the delivery of their events and attending committee meetings
- Liaising with colleagues and partners to organise supporter Insight Trips: creating itineraries, booking transport and managing all details.
- Supporting and assisting donors who are planning events to raise funds for World Jewish Relief.
- Working with the communications team to organise World Jewish Relief’s participation at communal events and attend these events.
- Managing and leading on stewardship of World Jewish Relief runners in the London Marathon and other challenge event activities.
- Working with the fundraising and marketing team to launch and deliver a new fundraising initiative supporting World Jewish Relief's Home Repairs programmes in Ukraine.
You should have:
- Proven experience in event planning, coordination and delivery to a high standard, preferably within the non-profit sector.
- Demonstrable knowledge of event fundraising techniques and sector trends.
- Experience using a database (ideally Raiser’s Edge) to the highest level, both to record and analyse information.
- Experience in successfully managing numerous priorities at one time, meeting tight and non-negotiable deadlines.
- Excellent communication, interpersonal, and organisational skills.
- Excellent administrative skills, impeccable accuracy and attention to detail.
- The ability to use your own initiative, make quick and independent decisions where necessary and to work under pressure.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
To apply
As part of your application, we ask you to demonstrate your suitability for the role by answering the following questions in your cover letter:
- Why does this role appeal to you and what skills do you have that will help you to excel in this role?
- What do you think makes a successful fundraising event?
Bringing life-changing action to people in crisis around the world
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Volunteer Assistant will support the Volunteer Manager in daily operations related to the management and coordination of volunteers. This role is crucial for maintaining the efficiency and effectiveness of our volunteer programmes, contributing to our mission of serving Humanity.
This position is open to both full-time and part-time applicants.
About the Role:
- Assist with the development and maintenance of volunteer application packs.
- Support the recruitment of volunteers across the organisation.
- Ensure accurate record-keeping of volunteer information in compliance with the Data Protection Act and GDPR.
- Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
- Network with external institutions such as schools, colleges, and community organisations to expand the volunteer pool.
- Monitor and ensure the health and safety of volunteers during campaigns and activities.
About You:
To be successful in this role, you will need:
- Experience handling sensitive information, knowledge of confidentiality best practices, GDPR compliance, and safeguarding protocols.
- Experience working in a diverse team.
- Ability to supervise, mentor, and motivate volunteers or staff, ensuring high levels of engagement and performance.
- Good interpersonal, communication skills with an approachable personality with stakeholder (internal and external).
- Excellent time management, reliability, and organisational skills, proven ability to manage multiple tasks simultaneously.
- Ability to develop and maintain strong relationships with key stakeholders, enhancing collaboration and program success.
Why you should apply:
Join Muslim Aid as a Volunteer Assistant and support the Volunteer Manager in managing and coordinating volunteers. Your role will be key to maintaining our volunteer programmes' effectiveness, directly contributing to our mission of serving humanity. If you’re passionate about making a difference and want to work in a values-driven environment, this role is for you.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
FICS is seeking a creative and committed Communications Officer to join the Development and Communications team. The purpose of this role is to deliver FICS' communications strategy, expanding our reach and producing engaging and accessible content. This role sits as part of the Development and Communications function, serving both the advancement of FICS’ theory of change as well as working with the programmatic teams in a support capacity. In this position, you'll thrive on collaboration, working closely with various teams and working in a busy, adaptive environment.
The client requests no contact from agencies or media sales.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Kenya, Senegal, Timor-Leste), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)
Closing date for applications: 31 October 2024
Contract status: Global post, full-time
Start date: As soon as possible
Contract duration: 2 years fixed term (with the possibility of extension)
Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; circa £54,048 - £72,373 (UK); circa IDR 485,003,837 - IDR 717,805,679 (Indonesia); circa KES 4,852,623 - KES 7,181,882 (Kenya); circa TZS 70,126,672 - TZS 103,787,474 (Tanzania); circa MZN 3,273,650 - MZN 4,845,001 (Mozambique); circa XOF 20,296,316 - XOF 30,725,376 (Senegal); circa USD 27,768 - USD 38,846 (Timor-Leste); circa BZD 73,087 - BZD 94,560 (Belize); circa MGA 63,076,355 - MGA 91,145,332 (net per annum; only applicable in Madagascar).
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
Our Technical Knowledge team oversees Blue Ventures’ technical pillars (Secure Rights, Community-Based Fisheries Management, Food Security and Financial Inclusion) and supports the use of data for decision making, providing tools, training, and guidance to partners and Blue Ventures’ staff around the world. This team integrates expertise and deep practical experience with pragmatism and a desire to enable others to deliver lasting change, by distilling global best practices and knowledge into usable tools, appropriate training, and responsive guidance and support. The team is also responsible for delivering peer learning exchanges and knowledge sharing events both online and face to face across the organisation in addition to overseeing technical publications.
We are currently recruiting for an exceptional individual to be part of this global team, leading a critical pillar of the strategy on Food Security. This individual will oversee the Food Security function, including the development, refinement, and roll out of tools and training to support partners around the world as they establish initiatives targeting fish production, availability and affordability, to promote nutrition, food security and financial returns of fishers through assessments of the nutritional value of key fisheries, sustainable fisheries management, waste reduction initiatives, and interventions that increase the economic and nutritional value, as well as durability, of fish catch. These types of tools and materials include:
- Accessible tools and appropriate technologies:
Intuitive to use and readily available, including software and mobile apps for data collection and interpretation, simple decision support tools for assessment, planning, and problem resolution, and community-level materials for common activities, such as meeting facilitation guides or decision-making tools to help communities decide which fish and fisheries to focus management attention on.
- Training resources:
Manuals, guides, videos, and online materials that provide concise information and serve as self-learning tools, allowing partners to access and acquire knowledge at their own pace.
- Knowledge development:
Structured learning experiences to transfer theory to practise and enhance the background knowledge and competencies such as workshops or webinars, as well as development of good practice technical case studies and publications.
- Skill development:
Specific hands-on training, mentoring, or peer learning exchange programmes to enhance technical expertise and the skills that are relevant to the context of each pillar.
As a Global Head, the position oversees regional and national colleagues to produce and iteratively improve the technical support, ensuring globally consistent guidance, while enabling context-specific differentiation among regions. The ability to work in a diverse and geographically dispersed team and to liaise and adapt techniques across different cultures will therefore be essential. As a Global Head and part of the Technical Knowledge team, the position strives for Blue Ventures’ work to be at the forefront of best practice in the sector, by learning from partners and practitioners worldwide to distil learning and experience into usable practical approaches to address the common barriers to achieving coastal fisheries reform with a strong believe in placing communities at the centre of decision making.
The Blue Ventures Technical Knowledge team has a unique vantage point, gained through supporting dozens of partners working with hundreds of communities across South East Asia, the Western Indian Ocean, West Africa, and the Caribbean as well as being part of international fora and members of expert panels. As such our technical team plays a key role in identifying, collating, sharing, and transferring key insights and successful approaches, updating information, training, tools, and guidance around the world, and building a community of practice around each of the pillar themes.
At the heart of Blue Ventures’ 2030 strategy is an unwavering commitment to empowering communities through participatory collection, feedback, and use of fisheries and ecological data for adaptive management, and playing a leadership role in our sector to make this the norm. The Global Head - Food Security will have a strong understanding and technical experience of food security and nutrition programmes in coastal fishing communities and initiatives to reduce losses in catch value (both nutritional and financial), with proven skills in coaching and team building skills and effective management capacity in leading a multi-disciplinary team and working cross-functionally.
Blue Ventures recognises the key roles that women play in fisheries management and conservation as fishers, gleaners, processors, sellers and negotiators and seeks to highlight the important value of their roles in the fisheries value chain, that are often invisible, so that they also benefit. An understanding of the challenges faced particularly by women in fisheries and experience of working in communities to find some practical solutions desirable for this role. The role will work in close collaboration with the Global Technical Knowledge team to support these goals, which includes working with fisher associations and committees to increase the participation of women in leadership and decision-making.
The successful candidate will have a deep understanding of the complex challenges facing tropical coastal fisheries and the small-scale fishing communities that depend on them. They will have extensive, practical experience of working with coastal communities in Africa, Asia, or Central America, and partnering with civil society organisations, non-governmental organisations, government institutions, and other stakeholders to identify and address fishing issues, placing communities at the heart of the solution.
The successful candidate will thrive in environments that are dynamic, fast-paced, collegiate, and ambitious, will have a proven track record in distilling complexity into easily interpretable material, able to deliver high-impact written work, and in communicating effectively with diverse audiences, ranging from fishing communities, practitioners, academic institutions, governments, the private sector, and other technical experts. They will feel comfortable representing the organisation externally.
The role entails leading an interdisciplinary and international team, with strong cross-functional collaboration. The successful candidate will report to the Director of Technical Knowledge and will be based in one of our regional hubs, with regular overseas travel to work with partners and field teams around the world.
The core technical scope of the role’s portfolio will include:
- Data-driven assessments and interventions to improve food security and nutrition for healthy and resilient fishing communities, including nutrition education and supporting nutrition-sensitive fisheries management measures;
- Interventions to improve nutrition and financial returns for fishers operating in low-resource, data-limited fisheries, including through improved fishing techniques, transport, storing, processing, and marketing;
- Following and informing best practice and policy for improving fisher’s nutritional and financial returns.
The client requests no contact from agencies or media sales.
Accreditation Officer
Reference: ARBAO0924
Location: Based in our Central London office; however ARB supports a flexible approach to hybrid working
Contract: Full Time, permanent
Salary: £32,000 per annum + excellent benefits
About Us:
ARB was established by an Act of Parliament – the Architects Act 1997 (the “Act”) – and is the statutory regulator of architects in the UK.
ARB’s statutory responsibilities are contained in the Act, and cover six main areas:
- Prescribing the qualifications needed to become an architect in the UK
- Keeping the UK Register of Architects
- Ensuring that architects meet our standards for conduct and practice
- Investigating complaints about an architect’s conduct or competence
- Making sure that only people on our register offer their services as an architect
- Acting as the UK’s competent authority for architects
Role Description:
The successful applicant will be a key member of the Qualifications Team, helping to deliver a rigorous cycle of quality assurance for educational standards and the prescription (recognition) of qualifications required to become an architect in the UK. This includes processing applications for a prescription from a variety of institutions, drafting comprehensive advisory notes, seeking clarifications from schools and presenting decision-critical papers to the Board for approval. You will also contribute to the continuous improvement and development of the prescription process and our workflow systems.
Applicants will require excellent analytical skills with the ability to interpret and report complex data; show highly developed interpersonal skills and excellent attention to detail; be able to confidently present evidence-based assessments and support conclusions on paper and in discussions with peers, senior management and external partners.
The successful candidate will be a team player who shows the ability to work on your own initiative and deliver work to strict deadlines. Experience of working with a broad range of internal and external stakeholders at all levels and the ability and confidence to identify risk and escalate matters accordingly are essential.
What we offer in return:
- A friendly and supportive company culture
- Generous salary,
- Pension and medical cover
- Great holiday allowance, plus an additional day to be used over the Christmas period.
- And much more……
The closing date for completed applications is 12:00am 30th September 2024, and no applications will be accepted once this deadline has expired.
Interviews will take place during the week commencing 7th October remotely, via video link.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Here at ARB, we are a small and diverse workforce we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.
ARB values diversity and is committed to working within the principles of equal opportunity. We therefore ask applicants to complete our Equalities Monitoring questions as part of the application process via this online portal. This information will not be viewed by those involved in the selection process, and it is not part of the selection criteria.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
The service you will work in enables NHS Talking Therapies (TT) services in Hounslow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work. As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.
A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
- Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
- Knowledge and experience of working in a health or social care setting.
- Evidence of basic counselling skills.
- Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
- Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
- Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
- Able to present confidently to external stakeholders and partners at various levels.
- Proven ability to work effectively and be accountable in an outcome-driven environment.
- Ability to collect and report data to support service performance and evaluation.
- Excellent computer skills including ability to utilise database and Microsoft packages.
- Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
- Knowledge of employment and disability related benefits.
- Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
- Willingness to travel in designated Borough of Hounslow.
- This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening.
As our Community Engagement Executive at Nightingale Hammerson, you'll be at the heart of our efforts to connect with and support the Jewish community. Your role will involve spearheading community initiatives, organising impactful events, and managing key administrative tasks.
What will your typical day involve?
You will collaborate with Jewish communities and synagogues, orchestrating and overseeing community events, and managing related clerical tasks. You will also be responsible for liaising with external agencies and assisting in the production of departmental reports.
Your day-to-day responsibilities will include contributing to educational and research projects, delivering exceptional customer service, and enhancing departmental systems and processes. Upholding Nightingale Hammerson’s values, maintaining professionalism, and ensuring confidentiality are crucial aspects of your role.
In addition, you will manage telephone and email inquiries, foster positive relationships with colleagues and visitors, and occasionally work evenings and weekends to support events.
Who are we looking for?
We are seeking someone with A-Levels or equivalent qualifications and a genuine interest in improving older people’s lives. You should have excellent, caring communication skills and a good understanding of Jewish culture. Strong literacy and numeracy skills are required for creating written materials and handling data. Proficiency in office procedures and IT skills (Word, Excel, PowerPoint, and video calls) is essential. Experience with database management is a plus, and you should be able to work flexibly and independently.
Experience in healthcare or education settings is also desired. Prior experience in a similar role, along with project management skills, is advantageous, especially in supporting service developments from initial stages to full implementation.
What is in it for you?
- Car parking on site (Nightingale House)
- Transport from East Finchley Tube Station (Hammerson House)
- Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days including bank holiday annual leave, increasing over time
- Subsidised staff restaurant (Nightingale and Hammerson House)
- Refer a friend bonus scheme (T&C applied)
- Cycle to work scheme
For more information on our benefits, please click here.
Hours
Full-time 37.5 hours a week
Salary
£27,000 - £29,000 (FTE) per annum
Apply Now
If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Values
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Agencies
No Agencies, please.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements.
Sponsorship
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System.
Please do not apply if you require sponsorship.
Diversity
We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Preventative Advice Caseworker
Do you have experience in giving accessible advice? Can you support people with a learning disability and their families by creating preventative advice resources? Are you organised and can manage a varied advice caseload? Yes, we may have the role for you.
Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health, and community care, to people with a learning disability, their families, carers, and professionals working with them. Some of this advice will be live caseload, and some will be in preventative advice packs that you have created, these will then be added to the Mencap website and distributed by you through community networks.
The Learning Disability Caseworker role can be based where you want to work from, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until September 2027.
We are an equitable, diverse, and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Mencap is committed to providing excellent quality information and advice casework, enabling people with a learning disability and their families to access critical services and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.
Do you have the key skills for a Learning Disability Caseworker?
· Level 3 qualification in giving advice or an equivalent relevant qualification or experience in a specific advice area.
· Strong communicator with analytical skills.
· Experience of working in an outcomes and impact focused advice service, including safeguarding
· Experience of working with a CRM system and keeping clear advice records
· A robust understanding of data protection and confidentiality.
· Excellent I.T skills including the use of Microsoft Office tools.
· Well-developed listening and diagnostic skills.
· Knowledge of social care, healthcare, and welfare benefits.
· The ability to communicate clearly in another language is desirable, but not essential.
· Please view the job description for full details of the skills and experience required.
If this sounds like the role for you, please apply now with an up-to-date CV outlining your relevant skills and experience. This vacancy will close on Friday 11th October 2024 and interviews will take place shortly afterwards, on Microsoft Teams.
This role is funded by the National Lottery.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
RJ4All is looking for an innovative UK Operations Director who will drive impactful social justice projects and community initiatives while fostering strategic growth and income generation. You will oversee our dynamic UK-based operations out of the Rotherhithe Community Centre, work closely with the Director, and lead our Centre-based team.
Restorative Justice for All (RJ4All) is a charitable, user-led international institute with expertise in preventing and addressing harm at the individual, community and inter-state levels. We are one of the world’s leading experts in transferring complex criminological and social justice concepts into practice through real-life pilots and community projects.
The UK Operations Director will lead on the delivery, coordination, monitoring and evaluation of RJ4All’s UK-based services, and especially those run from the RJ4All Rotherhithe Community Centre. It is expected that they will generate income for the UK operations and contribute to new ideas for UK-based projects that fall within RJ4All’s agreed strategy. Finally, the post holder will act in place of the Director when they are unavailable or for any other agreed reason.
This post requires leadership and strong ethical commitment to RJ4All’s core values and vision, independence balanced against organisational priorities and focus. To this end, the postholder is expected to have excellent communication with the Director, and be able to participate in complex, high level discussions with the non-executive directors and other stakeholders about the future of RJ4All. Initiative, loyalty, and innovation are attributes that are highly valued at RJ4All.
Key Tasks
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Lead on the management of RJ4All’s UK Operations especially those run from the Rotherhithe Community Centre, ensuring its facilities meet government regulations and environmental, health and security standards.
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To line manage the Community Project Coordinators and Officers, the Fitness team, administrators, finance support staff, interns and volunteers.
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To lead on drafting applications for funding from government, trusts and foundations, donors and sponsors for UK programmes and services.
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To lead on managing and delivering of all services running out of the Community Centre including the RJ4All Sports branch, Community Gym, YouthClubs+, Foodbank, and Community Library
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To lead on creating and monitoring the UK Operations’ Theory of Change on annual basis, and review it against available data and individual projects’ Theory of Change.
Qualifications
Essential
-
Bachelor's Degree in Social Sciences or related
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Minimum of 3-5 years’ experience working in a relevant field such as equalities or crime prevention
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Experience in non-profit, CIC, or small business environment
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Experience in managing paid and volunteering personnel
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Demonstrated experience in fundraising
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Experience in writing and monitoring budgets
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Strong written and verbal communication, including the ability to contribute to decision-making and planning
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Willingness to learn and develop as a leader, inspire others and self, motivate and set own priorities
Desirable
-
Master's Degree in Social Sciences or related
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Certified trainings in restorative justice and other relevant areas
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Knowledge of the HMRC and UK tax regulations and best practices
RJ4All is a charitable, user-led institute with expertise in preventing and addressing harm at the individual, community and inter-state levels.
The client requests no contact from agencies or media sales.
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Sense has an exciting opportunity for a motivated individual to join us as our National Events Manager on a 6 month fixed term basis. You will be working flexibly between home and our head office in King's Cross, London.
We are looking for an experienced and proactive events manager to join our ambitious National Events team. This role will manage the recruitment, marketing and logistics of events within our National Events portfolio including our largest event, London Marathon, managing a team of 500 and raising over £1M, alongside managing events such as Paris Marathon. This role also manages one direct line report and has strategic oversight of their events. of the events that they manage.
Key responsibilities include:
- Successfully manage allocated events in the National Events portfolio, ensuring the events achieve their financial targets and generate net income and ensuring their continued success into the future.
- Working with the Head of Events to set and regularly monitor income and expenditure budgets, putting mitigation plans in place when needed.
- Lead on the product development of one to two new Sense-owned challenge products to re-engage warm supporters and engage cold audiences through smart data analysis and a good understanding of the challenge events market.
- Line manage a National Events Fundraiser, ensuring that they are achieving their core objectives, reach the KPIs for their Events and supporting their professional development.
- Lead on the development of the role’s event marketing, promotional and communication plans, ensuring these are fully implemented and adhered to.
- Play an active role in events strategy and planning meetings, contributing viable and carefully evaluated ideas and opportunities.
- Recruit and steward event participants and support other colleagues with this, as required.
Key skills and experience
- Extensive experience of successful events fundraising
- Experience of managing a variety of fundraising events with large volumes of participants
- Demonstrable experience of budgeting and financial reporting.
- Considerable involvement in strategic event planning.
- Proven experience in evaluating current events and implementing these learnings in future project plans.
- Experience in evaluating new event fundraising opportunities.
- Excellent organisational and administrative skills with an ability to prioritise, plan and manage a complex and varied workload
- Able to manage and analyse events and participant data via database management systems
- Excellent networking and interpersonal skills with the maturity and ability to communicate with a wide range of supporters, colleagues, supplier etc.
- A willingness to travel in the UK and to attend and assist at events during evenings and weekends, for both the national and community teams
- Highly organised, efficient, methodical approach to work with strong organisational skills and attention to detail
- Flexible enough to work on own initiative but also team focused
- Supportive, reliable and enthusiastic team member
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Job Title: Membership and Insight Manager
Job Type: Permanent
Hours: 35 hours per week – Monday to Friday
Department: Membership Engagement Team (MET)
Salary: £38,996 (FTE)
Reports to: Director of Membership and Marketing
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications.
You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions. You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes.
You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to:
- Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
- Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
- Drive improvement throughout our processes
- Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
- Ensure members are treated fairly and in line with FSRH values and regulations
- Ensure that all Educational products are processed within agreed SLAS
- Maintain the quality of the service provided
- Create and deliver iterative improvements on the FSRH member contact strategy
You will have:
- A Levels (or equivalent experience)
- Substantial previous experience of strategic redevelopment of a customer contact team from the ground up.
- Substantial understanding of how to utilise a CRM to generate process improvements
- Substantial experience of working customer/ membership support environments
- Excellent product knowledge to support customers using a variety of media and formats
- Understanding of the role of CRM in an organisation and in customer/member experience
- Openness and ability to adapt to new technologies and new ways of working
- A good understand and ability to adopt the FSRH values throughout the role
You will have experience:
- Supporting educational products and member services
- Working within policies and processes and using these to support improved delivery and service
- Working in multichannel support (email, phones, remote, chat etc)
- Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara)
- Managing complex cases
- Producing and creating reports
- Working within a professional membership body / higher education / NHS background
- Developing skills and knowledge of less experienced colleagues
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The client requests no contact from agencies or media sales.