Data Manager Jobs in Westminster, Greater London

We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy. 

Responsibilities

Programme coordination, delivery and monitoring and evaluation:

• Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support.
• Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people. 
• Support delivery partners in establishing co-creation principles and empowering ways of working for their projects, and drawing up theories of change, drawing on good practice and expertise.
• Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work.
• Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged.
• Set up and run an accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs.
• Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved.
• Monitor and review project objectives, troubleshooting any issues in a timely manner.
• Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding. 

 Grant administration, reporting and liaison

• Maintain and develop relations with our grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings).
• Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools.
• Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners). 

 Evaluation and legacy building

• Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams.
• Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences.

 Team and partnership working (as relevant and appropriate)

• Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input.  Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people.
• Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people.
• Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role.
• Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details. 
• As a member of the Community Rail Network team, assist with more general work as needed.

Skills and competencies

1. A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
2. Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people.
3. A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques.
4. The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively.
5. Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
6. A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
7. Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports.
8. Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
9. A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition. 
10. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
11. IT literate with a good working knowledge of Microsoft Office, the internet and social media.

Other information

Location: This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.

Additional benefits: Flexible working patterns available 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme.

This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.

We are committed to being a flexible, supportive, inclusive and understanding employer.

Start date: ASAP 

Key Responsibilities: 

1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff

2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience

3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)

4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations

5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments

6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.

7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events

8. Working alongside the Engagement Officer to find, source and maintain employer relationships

9. To support learners during social events, insight days and trips

Please see job description for further information 

Background to the role

AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.

We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:

- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.

- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.

- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge

- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.

- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.

- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.

This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.

We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.

Job description

Job Purpose

The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:

· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.

· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.

· Lead a programme of structural and cultural change in the Hospital and Home service:

- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.

- Introduce processes and embed good practice in case recording, reporting and data collection.

- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.

- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.

· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.

· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.

· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey. 

As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:

· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.

· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment

· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach

Summary of Duties - Key Accountabilities & Deliverables

Coordination and Management of service

· Line manage service coordinators, and oversee the good management of all service staff.

· Ensure the service is delivered in line with contractual requirements

· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible

· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service

· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services

· Complete and maintain relevant risk assessments.

· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).

· Support team members to supervise volunteers effectively

· Support implementation of any organisation-wide operational changes

· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services

Quality and Insight

· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities

· Produce quarterly insight to the Board of Trustees at committee level.

· Monitor compliance in record keeping around key areas

· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

 General

· Lead the development and delivery of current and future commissioned health services in AUKEL.

· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people

· Work with local partners to share best practice and develop opportunities to work together

· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.

· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.

· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team

Leadership and management

· Engage, motivate and inspire the team

· Evaluate and manage overall team and individual performance and wellbeing

· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful

· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies

· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL

· Take a person-centred approach to line management responsibilities

· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

· Perform other duties in connection with the general work of AUKEL when required

· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS

· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding

· Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Essential Desirable

Experience

Essential

· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector

· Of strategic service leadership and development

· Of leading change

· Of working with data to monitor outputs, outcomes and reach.

· Of carrying out programme evaluation and report writing.

· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.

Desirable

· Of working in hospital settings

· Of engaging strategically with the local health and care system

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers. 

· Of the current health and care landscape

Desirable

· Expertise in the needs of older people.

· Clinical knowledge

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).

· Commitment to learning and development and reflective practise. 

· Resilience 

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

· Flexibility in working hours to meet organisational needs. 

Employment Details

 Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.

Salary 

Between £41,200 and £46,350 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

 Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced  DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

 Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

 How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: Monday the 07th of October at 9am

1st stage interviews: Thursday the 10th (online)

Final interviews: Week commencing 14th of October 2024 (in person)

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots. 

£41,189 per annum (London based) / £38,390 per annum (National based)

35 hours per week (open to discuss flexible arrangements)

Location: Flexible - work from anywhere in the UK, with occasional travel into our London office

Hello!

Thank you for taking a moment to consider this opportunity.

You may not know The Children's Society - sometimes we can be too much of a well-kept secret (although this is changing and you've a big part to play ...) - but you'll definitely know why we exist. It's incredibly hard to be a young person in the UK today - and has been getting harder every year for as long as we've been listening to young people through our world-leading Good Childhood Report.

In 2020, the Board and Executive Leadership Team agreed a bold new strategy that we believe will transform the experiences of young people in this country. At this time, we agreed a new Vision and Goal, confirmed our Values and refreshed our Brand, along with developing a Theory Of Change that prioritises where we can best focus our efforts and informs our Impact Plan.

As we stepped into 2024, we commenced with the private phase of an audacious Major Appeal to generate c£100m of new funding over the next 8 years; we are building towards a public launch of this campaign throughout 2025. At the heart of our plans to achieve this appeal and the transformative impacts for young people are our Brand, Audiences and Storytelling - particularly as we centre the voices, needs and experiences of young people.

As the audience insight manager at TCS, you will help us to put our audiences at the heart of everything we do. You will use your knowledge of our target audiences, the wider charity market and our brand to inform effective and creative decision-making on campaigns and activities.

You'll help us to optimise activity and innovate by bringing insight together from a range of sources (primary and secondary) to ensure we are always audience first and insight led. You'll be responsible for horizon scanning and trend analysis to ensure colleagues across social impact stay abreast of new developments in and outside the sector. And you'll oversee our brand tracking and audience testing and will be responsible for managing and delivering qualitative and quantitative research projects liaising with external agencies as well as internal stakeholders.

With previous experience in an insight, strategy or research role, you will be an expert at interrogating qualitative and quantitative information; able to pick out the most useful points and build a persuasive strategy through effective story telling. You're proactive and excel at building strong stakeholder relationships. And you're always looking for new and better ways of gathering insight.

In order to be successful in this role, you must have:

-Experience of conducting primary research (quantitative and qualitative)

-A good understanding of the charity sector

-Strong analytical skill-set, being able to bring together data from a range of sources in meaningful ways

-Excellent communication and story telling skills

I've provided more information in our Application Pack. Are you ready for the next chapter of your insight career? Why not use your insight skills for good to help us give young people the childhood they deserve. I look forward to meeting you.

Stefanie

Head of Supporter Insight

The closing date for applications is at midnight on Wednesday 16th October 2024.

We are hoping to hold interviews on Tuesday 22nd and Thursday 24th October.

Should we receive suitable applications prior to the closing date we may close the role early so I urge you to submit your application at your earliest convenience.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

IN3

Salary: £30,000 – £34,000 per annum (depending on experience)

Hours: Full time – 35 hours per week

Days and times: Monday – Friday, 09:00am – 17:00pm 

Contract: Permanant 

Responsible to: Head of Services

Employed by: Age UK Hillingdon, Harrow & Brent

Location: Townfield Community Centre, Townfield Road, Hayes, UB3 2EL - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction. Please note this role will require regular attendance within the Hillingdon, Harrow and Brent area for meetings and events

Closing date for receipt of applications: 12 noon on Monday 30th September 2024

Interviews: 3rd or 4th October 2024

Our Mission at Age UK Hillingdon, Harrow and Brent is to make later life better in Hillingdon, Harrow and Brent. Our values underpin everything we do and our desire is to highlight what is positive about age. We are passionate about making Hillingdon, Harrow and Brent great places to grow old in.

We are looking to recruit an experienced person-centred leader who is passionate about delivering services that make a difference to older people’s lives. We are looking to develop and broaden our prevention of loneliness, wellbeing and later life planning services and you will be key to this. You will have responsibility of maintaining a high level of service delivery with impressive outcomes. You will lead a team of staff with oversight of each service area, will be highly organised and able to make decisions and use your initiative. The role will also involve monitoring service processes, systems, and workforce capacity to enable us to identify areas for change and improvement.

The purpose of the role is to manage and deliver the day-to-day operations. Operating across three London boroughs. We want to reach more people, to help them to connect with others and build new opportunities, to be even more personalised in our approach, achieving better outcomes whilst also improving quality and user experience.

Areas of delivery currently provided by the service include: Good Neighbours service; Clubs, groups and activities; Dementia /CST activities, Digital Inclusion.

The opportunities to make a difference are huge. If you think so too and think you have what it takes to be successful as Community & Social Wellbeing Services Manager, we are keen to hear from you.

We offer a range of benefits including 26 days annual holiday plus bank holidays, a competitive pension with employer contribution of 5%, a health plan and 5 days per year commitment to learning and development.

We are looking for a Corporate Partnerships Manager to support the Head of Membership Engagement in the overall development and delivery of commercial revenue streams at the Chartered Institute of Fundraising. This will include all current sponsorship for conferences, including our flagship Fundraising Convention, corporate membership, and strategic partnerships. 

Job purpose:

• Recruiting, retaining, and developing corporate members.
• Identifying and securing new sponsors and exhibitors for the Chartered Institute’s event business, including one-day conferences, webinars, and Fundraising Convention.
• To identify, secure, and nurture long-term strategic partnerships.

​Key Accountabilities

• Work and support the Head of Membership Engagement across the following income streams:
  • Fundraising Convention: Responsible for the overall management of expo – planning, sales and invoicing;
  • Fundraising Convention sponsorship: lead on this and assist the Executive Director when required;
  • One-day conference sponsorship and expo: to be partnership lead on day-to-day conference sponsorship sales including print advertising;
• Develop partnership support for the strategic objectives of the Chartered Institute;
• Work with the Membership Team, supporting all areas of membership where required;
• Strategic corporate partnerships: Work with key clients and provide support for the Chartered Institute of Fundraising’s portfolio of events, including Group events.

Business Development

• To be client-focused and visible in the marketplace with sponsors and supporters.
• To create a plan for growing expo, conference, and corporate supporter revenue.
• To work with the Head of Membership Engagement and Executive Team to highlight potential new partners and create a strategy to increase support from existing customers.
• To work closely with the Professional Development Team to maximise all revenue-generating opportunities.

Financial

• Work closely with the Finance Team to maintain accurate reporting of revenues.

Marketing

• Work with the Marketing Team to ensure all commercial opportunities are optimised across all promotional materials.

Administration

• To collate all materials and information from all Fundraising Convention sponsors.
• To manage the Convention expo pack and any administrative requirements of Fundraising Convention exhibitors.
• To attend Fundraising Convention and provide administrative support to all sponsors, exhibitors and partners as required.
• To be responsible for the overall management of the Fundraising Convention exhibition, including planning, sales, and invoicing.
• Any other administrative duties required to deliver the partnership strategy.

Other

Accountabilities also include a responsibility on behalf of the job holder to undertake any other duties that are relevant to the job as requested by their line manager.

Person Specification

Experience & Skills

• Able to demonstrate the development of effective commercial relationships and sponsorship.
• Effective communication skills.
• Effective and efficient organisational skills.
• Understanding and experience of working in events environments.
• Interest in the charity sector and the role of professional fundraising.
• Computer literate (competent user of Microsoft Office suite and databases and CRMs to track and share records).
• Able to simultaneously contribute to strategic development and deliver operationally.
• Able to demonstrate use of initiative to problem-solve and find solutions.
• Aware of new trends and areas for growth and able to react to them.
• Able to demonstrate strong commercial acumen.
• Able to demonstrate effective communication skills, both written and verbal.
• Able to collaborate effectively with people at all levels, internally and externally.
• Sound budget management skills.

Attributes

• Keen and able to work effectively with other team members.
• Driven by results and able to work to deadlines and targets.
• Customer-focused – always looking to deliver a great experience for members and partners.
• Can generate ideas for new events, content, and ways of engaging key accounts.
• Enthusiastic about promoting the work of the Chartered Institute to key audiences to achieve engagement and commercial success.
• A confident and helpful team member who can interact well with others and has a ‘can do’ attitude.
• Strong attention to detail.
• Effective interpersonal skills.
• Positive approach to problem-solving and solutions-focused.
• A confident self-starter who can work independently.
• Strong organisational and planning skills.
• An understanding of and commitment to the values of the voluntary sector.

Reflecting our Values

• Passionate: takes pride in what we do and is driven by success.
• Professional: champions and achieves high standards and is governed by professional integrity.
• Enabling: helps and is empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising:  open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair and treats everyone with consideration and respect.

Circumstances

Able to work outside office hours on occasion.

If you would like to discuss access requirements or have any questions about the role please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.

Who We Are

At HTB and its related entities, our vision is to play our part in the evangelisation of the nations, the revitalisation of the church and the transformation of society. Each member of our team plays a vital role in making our vision a reality. As a Christian organisation our faith is an integral part of our working culture.

The key purpose of this role is to support the organisation by providing financial processes, information and strategies that contribute to the overall aims of the HTB Group and to ensure good stewardship of financial resources.
To ensure that the Finance functions, financial reporting and financial strategies support and contribute to the overall aims and success of the organisation.

Key Responsibilities

Stakeholder relationship management
o Build healthy, dynamic relationships with Entity Group OpCo representatives and entity leaders and managers to continually develop ways of working that fit entity-specific requirements in line with core HTB Group policies and procedures.
HR Operations
• Manage and/or oversee HR Operations staff within the People Team to support delivery of the core HR annual agenda, ensuring workload is evenly distributed across the team and that resourcing levels are appropriate at peak points over the year.
• Directly deliver prioritised operational activity, and periodic projects (for example the Group annual pay review).
• With the Director of People and Head of HR Advisory, oversee the development and implementation of People Policy, processes and practices from start to end of the employment lifecycle.
• Oversee the development of relationships with external providers of benefits and services for the whole staff body, such as pension, travel and employee support providers.
• Oversee the delivery of services within the People Team budget, supporting budget setting annually.
• People Team Operating Framework:
o Contribute to the ongoing review and update of operating processes to ensure continuous improvement of the team’s service provision.
o Assist in the provision of guidance on practically applying the policies, procedure and process for staff, line managers, and the People Team.
o Continue to support the People Team Systems leads to reinvent the way that XCD exchanges data with other key systems in Finance and IT, to improve operational efficiency and management information.
o Report progress and people / staff analytics to senior management to facilitate effective decision making.
HR Advisory Provision
• Maintain a knowledge of best practice compliance with employment law and regulatory requirements to support appropriate risk management relating to staff employment and personnel management.
• In conjunction with the Head of HR Advisory, consult and advise across the full range of employee relations matters.
• Ensure the appropriate and comprehensive documentation of key meetings and discussions between staff, line managers and the People Team regarding HR issues.
Line Management Upskilling
• Assist all levels of management with the performance management process, disciplinary and redundancy processes, and probationary period responsibilities.
• Create proactive and effective programmes for upskilling HODs and Line Managers in their understanding and handling of the full range of employee relations issues.
Learning and Development
• May take a lead in further developing the HTB Group L&D offering, harnessing the newly enabled capability in our HR system, XCD.
• Promote good levels of engagement in all L&D activities provided, through the People Team and other Professional Services teams.
• Further develop the L&D offering as appropriate or in response to particular needs.
Recruitment
• May take a lead in overseeing recruitment and onboarding activity, ensuring continuous improvement and maintaining an excellent candidate experience for all applicants.
• Support the upskilling of hiring managers to ensure that they play their full role in hiring team members with adherence to best practice and legal requirements.

The Right Candidate

• 6 years+ experience in a generalist HR role, including at least 3 years in a Manager/Lead HR Advisor level role.
• Chartered Member of the CIPD; Masters or equivalent qualification in HR.
• Credibility at senior levels and excellent relationship building skills; a strongly people-focussed stance with the ability to maintain a practical and pragmatic approach to problem-solving and case-handling.
• The highest integrity, sensitivity and confidentiality.
• Unflappable, tenacious attitude that allows the role holder to work effectively in a dynamic and flexible context.
• Excellent UK employee relations knowledge and experience.
• Competence in using and promoting the use of HR systems.
• Excellent written and verbal communication skills .
• Highly proficient in office software.

The Working Environment

We have a purposeful working environment where we strive for excellence in everything we do. Our workplace culture is shaped by our values which are AUGHT. They are Audacity, Unity, Generosity, Humility and Tenacity. We respect and value our colleagues, encourage and affirm often, challenge when necessary, supporting always. It is an inspiring and energising place to work where innovation and creativity is encouraged alongside passion and discipline. The staff community is warm and engaging, with lifelong friendships being built.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

Reporting to the Africa Finance Director, the post holder will be a key member of the Africa regional support team, with primary responsibility as business partner with country programs for conducting financial analysis and performance evaluations of commercial channels, highlight business area for improvement and especially on commercial channels analysis, sustainability on Core centers, maternity centers, social marketing, and any other business channels.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following skills:

• High level of numeracy
• Analytical approach
• Attention to detail.
• Good communicator
• Proactive at solving problems.

To perform this role, it is essential that you have the following experience:

• Strong Analytical skills and accounting/ finance background ability to interpret complex financial data and provide actionable insights.
• Financial modeling- strong ability to build and work with financial models, particularly for decision-making, scenario analysis, and forecasting.
• Advanced Excel skills- Proficiency in complex formulas, pivot tables, macros, and data visualization tools
• Skilled at using data analysis tools e.g. using Info BI, Power BI or other data visualization and reporting tools.
• Excellent communication and interpersonal skills, and the ability to work with people at all levels of the organization.
• Proven relationship building skills and ability to work jointly and effectively in cross-cultural setting.
• Demonstrated administrative and finance management experience.
• Financial & management reporting experience
• Worked on problems of highly complex scope that require in depth evaluation of data and various factors.
• Exercised judgment within broadly defined practices and policies for obtaining results.

Formal education/qualification

• Educated to Degree level or equivalent.
• Qualified Accountant (ACA, ACCA, CIMA, other relevant qualification) preferred.
• Professional proficiency in written and spoken English.

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity. 

For this role, we’re looking for an individual who is:

• Pro MSI philosophy of social enterprise and cost recovery
• Pro choice

Please view the job framework on our website.

Location: London Support Office (hybrid working) or where any MSI country programme operates.

Full-time: 35 hours a week, Monday to Friday (for UK based team members).

Contract type: Permanent

Salary: £46,000 - £59,600 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 10

Closing date: 1st October 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Reports to: Head of Marketing and Communications

Other Regular Relationships: Senior Communication Executive, Committee Services Team, Projects team, Membership secretary, Events Manager, Digital manager

Overall Purpose of the Job: To work as part of the communications team to plan, implement and optimise communications for our members.

CORE RESPONSIBILITIES

• Deliver membership communications through our website, email and social media
• Creating and sending out member emails, ensuring that activity is consistent, accurate and timely
•  Creating social media posts across multiple Twitter accounts, as well as LinkedIn, Facebook and Instagram ensuring they are accurate, consistent and timely
• Ensure the communications calendar is maintained and accurate, and work with the communications team to ensure all messaging is appropriately scheduled to ensure maximum engagement and member experience
• Supporting the team in proofreading communications to ensure messaging and standards are consistent
• Monitor and improve email and social media communications through regular reporting and recommending improvements
• Working with wider BSG team to support communication of key projects and initiatives across all channels
•  Make content additions and updates to the website as required
• Understand and use core functionality on the website to a high standard, and play a role in maintaining and improving processes and their documentation
• Work with Head of Communications and Senior Communications Executive to identify areas for improvement and recommending solutions, including proofreading existing work
•  Work with the digital team to create a website usage report and make recommendations for improvements
•  Support the events manager in organisation of BSG events including webinars and face to face events as required
• Work on the BSG stand at the annual conference and do other tasks as may be required

EXPERIENCE

• 2 years experience in a communications or similar role
• Experience using a website CMS and mailing system/CRM.
• Experience using social media scheduling and analytics tools
• Strong verbal and written communication skills in English with good attention to detail
• Good working knowledge of GDPR and good data practices
• Ideally some experience using design tools such as Canva
• Competency with Microsoft Office suite

Are you passionate about market research and championing the use of insight?

Do you have good knowledge of market research methods and applying these to meet different business needs?

If so, you could be the Senior Customer Research Executive we're looking for.

About the role 

In this critical market research role, you’ll champion the voice of our customers by ensuring their needs and expectations are understood and put at the heart of the British Heart Foundation (BHF)’s work. And through your work, you’ll play a part in helping us achieve our vision of a world free from the fear of heart and circulatory diseases.

You’ll work with teams across the charity including marketing, product, retail, and health to develop insight plans, manage research projects and deliver insights to inform decision making.

In this role, you’ll inspire colleagues to value insights and evidence. Your work will help teams see the power of using insights to shape their decisions and strategies.

Using a variety of quantitative and qualitative tools and methodologies, you’ll run in-house research projects end-to-end. You’ll carry out data analysis and provide actionable insights to internal stakeholders such as by delivering reports, debriefs and workshops.

You’ll also manage projects that are outsourced to external research agencies – including procurement, project management and quality assurance throughout the project.

This role sits within the Customer Insight and Analysis team, a team of researchers, data and digital analysts, and data scientists. We work across the BHF to ensure the organisation’s strategy is led with high quality, timely intelligence, and our colleagues can access high quality insight to support decision making, drive growth and improve our products and services. 

Working arrangements

18-month fixed term contract, covering an internal secondment. 

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.

About you

Naturally analytical and curious with in-depth knowledge of qualitative and quantitative research methodologies, you’ll have impeccable attention to detail with an eye for accuracy.

You’ll have experience conducting a range of research projects, in a pure market or social research function (agency or client-side). 

With strong communication skills and demonstrable experience of building effective working relationships with key stakeholders, you’ll be confident working with colleagues at all levels.

With strong project management skills and the ability to make complex data tell a story, you’ll be able manage a varied and fast paced workload and conduct research to high ethical standards.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

First stage interview: Candidates are emailed a task to complete in the 30 minutes after their Microsoft Teams interview.

Second stage interview: Candidates are asked to complete a 30-minute task in the time just prior to the Microsoft Teams interview. You will then be asked about the task within the interview.

Flexible with 2 days per week in our London Head Office - Park Street, London Bridge

This is an exciting opportunity for a Trust Fundraising Manager with proven experience, to maximise income for Whizz Kidz services from Trusts and Foundations through researching new funding opportunities, creating high quality applications with Service staff and stewarding existing warm funders effectively. 

The Role

As Trust Fundraising Manager you will secure new funding opportunities and work on a pool of warm and cold charitable Trusts with a focus on the £10,000 to £40,000 range.  The role involves researching and qualifying prospects, submitting high quality funding applications and stewarding existing donors effectively. It will also involve managing reporting deadlines and matching potential donors to projects needing to be fundraised for, collaborating with our Service Teams. 

You will prepare applications and reports to trusts and foundations, in line with funder deadlines, keeping in touch with donors and prospects via phone, virtually and face to face. You will match potential donors with projects, collaborating with internal stakeholders to ensure a coordinated approach.

The person

You will have experience of: Securing funding from Trusts with excellent writing and presentation skills; Solid prospect research skills to identify new funding opportunities and maintain a forward pipeline of applications; Of working collaboratively with Service Teams to package and cost project areas; Stewardship of warm funders including preparing donor reports, reviewing financial reports and gathering case studies. You will also have strong time management skills with ability to manage and prioritise your workload and ideally experience of using a CRM for Trust Fundraising.

Personal qualities

· Alignment with our values – young people focused, ambitious, inclusive and collaborative

· Passionate about supporting young wheelchair users and creating societal change

· A positive ‘can-do’ attitude and the ability to work on own initiative with limited supervision

· Willingness to work flexibly and creatively to respond to the emerging needs

· The ability to enthuse and engage others to support Whizz Kidz

· Goals driven and creative problem solver. 

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

For further information and to apply click the apply button. 

Please apply early as interviews will be held on a rolling basis when suitable applications are received.

Closing date 15 October 2024. 

About us

We are a community-led organisation based in South London that has been supporting Latin Americans in the UK for more than 40 years. Responding to immediate needs and structural inequalities, our work aims to enable the development, agency and participation of Latin Americans and other Spanish and Portuguese speakers. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change.

Our Immigration Advice Programme

We have a long and proud history of providing immigration advice to the Latin American community and has extensive experience with the varied and complex needs that arise from the UK's ever-changing immigration system. Our Immigration Advice Programme is designed to meet these needs through the provision of specialist one-to-one advice and casework services, delivered in Spanish and Portuguese, as well as identifying and addressing policy changes and how they impact our community.

Our service is accredited by the Office of the Immigration Services Commissioner (OISC) and the Advice Quality Standard (AQS). 

The Role

This is an exciting opportunity for an immigration adviser to lead our dynamic immigration advice team and help shape the future of the programme as part of the senior management team at a fast-growing charity in London. As IRMO's Immigration Advice Programme Manager, you will bring your expertise and experience together to organise, implement and improve our range of immigration services to offer the maximum benefit for our community, in both the short and long term. 

Your responsibilities will include implementing and progressing the programme's overarching strategy; the ongoing development and training of team members; representing IRMO across broader advice networks; and advising on organisational responsibilities related to immigration. You will also have the chance to develop new, cross-over skills beyond advice provision.

Key Experience and Qualifications for the Role

We are seeking a highly qualified Registered Immigration Adviser at OISC Level 2 or 3 with at least two years of recent and continuous relevant experience in immigration. The ideal candidate will also have a minimum of three years of experience managing programmes or projects, particularly in advice and community support services.

The role requires a proven track record in delivering against targets and demonstrated experience in line managing people in a variety of roles, supporting staff to work to their full potential.

How to Apply? 

Please visit our website for more information, including details on how to apply. The job description and our full benefits package. We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. If you have any questions about the role, you can email us and we'll direct you to the right person in the team. 

Benefits: 33 days annual leave (including bank holidays) rising by one day each year after one year of service, capped at four additional days (pro rata); three extra days of paid leave between Christmas and New Year's (pro rata); 5% employer contribution to staff pension scheme; occupational sick pay; 24/7 Employee Assistance Programme; Cycle to Work Scheme; wide range of opportunities for skills development.

Job title: Communications and Engagement Officer

Location: Birmingham, London or Greater Manchester

Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)

Hours: 37.5 hours per week

Contract: Permanent

Overall purpose

This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.

You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns. 

There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.

You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)

A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:

• increases our visibility and influence
• showcases our impact
• inspires members of the public to help refugees build new lives in the UK
• engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.

You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.

With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Salary: £30,000 - £36,000

Hours: 40 hours per week; some out-of-hours working may be required, including weekends

Role type: Permanent, full-time

Start date: An immediate start is available, subject to DBS, and other pre-employment checks 

Location: Based at 1 Sutherland Street, Victoria, SW1V 4LD

Holidays: 25 days pro rata to be taken during quiet periods

Selection process: Interview with the Head of Premises and other panel members, along with a task-based exercise relevant to the role.

Welcome to Ada! 

At Ada our mission is to educate and empower the next generation of diverse digital talent.  We are a ground-breaking college working closely with industry to design and deliver an education that supports our students, especially those from disadvantaged backgrounds and young women, into highly skilled digital roles and to lead flourishing lives more broadly. We run a high-performing sixth form for those interested in tech as well as Higher Level and Degree Apprenticeships working with 30+ companies such as Deloitte, Expedia, Google and many others. 

The College has grown quickly since opening in September 2016 and we now have campuses in London and Manchester. We’re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in!

We are looking for a professional and self-motivated individual, who could be looking to take the next step in their facilities management career with practical maintenance experience, a good understanding of health and safety in an education environment, excellent communication skills and the ability to be flexible. The ideal candidate will ensure that the College premises are maintained to a high standard to provide a safe and welcoming environment for our learners, staff and visitors.

We welcome applications from experienced Facilities Managers, and those looking to take the next step in their Facilities career.

Job Purpose

To manage the site of Ada’s London Victoria campus, 1 Sutherland Street, so that it is operating safely and efficiently. This involves liaising with contractors and suppliers to plan, coordinate and implement the inspection, maintenance and repair of the internal and external fabric of the building and any machinery or plant within the building. To be responsible for the Health and Safety compliance of the site and oversee the security of the premises to provide a safe and secure environment for all learners, staff and visitors.

Main duties and responsibilities

Facilities management

• Manage the opening and closing of the College for normal hours of operation
• For out of hours College events or venue hire, arrange for the opening and closing of the building and necessary services (heating, cleaning, equipment etc). Liaise with the wider premises team for cover arrangements for these out of hours events.
• Be the principal registered Key Holder, attend call outs and take appropriate action, put in place arrangements for dealing with emergencies which occur outside normal working hours.
• Work with the Head of Premises, and wider premises team, to put in place cost effective facilities management and cleaning contracts for the building and manage those contracts on an ongoing basis.
• Coordinate and implement routine inspections, repairs, redecoration/refurbishments of the College building, equipment and external environment, including annual, monthly, weekly and daily inspections.
• Investigate and report site issues promptly, providing possible solutions, obtaining quotes and initiating repair / maintenance
• Manage and supervise any building contractors undertaking work on the College’s premises. Ensure that any issues with contractors are promptly followed up.
• Work with the appropriate contractors to operate and maintain the building’s systems (e.g. heating and ventilation systems) to an effective standard
• Carry out minor repairs and practical jobs where this is within your expertise
• Plan and manage all room preparation requests for College events such as assemblies, meetings, industry projects/speakers and events and ensure that they are actioned in a timely manner.
• Establish and implement a key identification and management system for access to all College areas.
• Maintain inventories of College equipment (excluding IT equipment) including plant equipment

Security and Health and Safety

• Support the annual health and safety audit and ensure that routine health and safety checks are carried out and results recorded including:
  • portable electrical equipment
  • water risk assessment
  • fire risk assessment
  • fire call points and fire fighting devices
  • intruder alarms
  • emergency lighting
  • CCTV systems and warning alarms
• Ensure that health and safety regulations are complied with, including all necessary H&S signage, regularly reviewing the College’s procedures and ensuring that they are compliant.
• Implement Health & Safety Policy at all times, review and assess at regular intervals or as the situation or legislation changes.
• Responsible for site security from the start to the end of the College day including daily inspection of the site, monitoring CCTV activity and retrieving data when required.
• Ensure that appropriate areas are gritted or salted during adverse weather conditions and provide safe access to the College in the event of snow, ice or flooding.
• Be the College representative for the Police Liaison Officer

Other general duties

• Working closely with the Facilities Manager in our Manchester campus and wider Premises colleagues, ensure processes and procedures remain aligned across both sites.
• Remain contactable whilst on duty
• Monitor energy use, water consumption and waste and suggest improvements to support our sustainability agenda.
• Ensure that prior to going on leave, a full handover of keys and duties is given to the nominated cover person and handover upon return from leave.
• To maintain manual and computerised logs of work undertaken, records and information as necessary.

Other Requirements:

• Passion for Ada’s mission and in particular working with young people and adults to help improve their life chances
• A commitment to on-going personal development
• A willingness to work flexibly and, on occasion, where necessary, outside of normal working hours including weekends
• Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Duties and responsibilities of the post may change over time as requirements and circumstances change.

Person Specification

We are looking for someone who can demonstrate the following desired qualifications and experience, qualities and skills:

• Hold recognised training/qualifications associated with facilities management, or be willing to work towards facilities management qualifications
• Have at least two years relevant experience
• The ability to understand and apply regulations such as health & safety, manual handling, COSHE, Legionella etc.
• The ability to operate and understand electrical/mechanical systems.
• Risk assessment experience/qualification.
• Ability to perform the physical tasks required by the post including lifting, carrying and pushing various equipment.

• Ability to manage third party contractors professionally and get the best out of them.
• Good written and verbal communication skills in English with wide range of people from students to senior College staff and visitors
• Proficient in Google Workspace / MS Office
• A team player

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post.

The postholder’s responsibility for promoting and safeguarding the welfare of children, young people and vulnerable adults with whom they come into contact, is to adhere to and ensure compliance with the College’s Safeguarding Policy at all times.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; and
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us,

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please complete our application form and email it to us by 11.00 on 3 October 2024.

The job description is designed to outline a range of main duties that may be encountered. It is not designed to be an exhaustive listing of tasks and can be varied in consultation with the post holder in order to reflect changes in the role or needs of the organisation.

All appointments are subject to a clear enhanced DBS and satisfactory references.

Thank you for your interest in the role and good luck with your application!