Data Manager Jobs in Central London, Greater London

This is a fantastic opportunity to join the Career Ready team in a new role.  You'll work in collaboration with our Regional Manager for Tees and Tyne and our Partnerships and Income team.

You'll play a key role in our success by growing, developing and delivering all aspects of the day-to-day relationship management of local employer and corporate partner supporters in the Tees and Tyne region.

Business Engagement Manager

Hours:21 hours, 3 days per week

Contract: Fixed Term for 12 months with the possibility of extension (pending funding conversations with existing partners).

Region: Tees and Tyne

Location: Homebased.  Must be able to travel occasionally to locations across Tees and Tyne to attend meetings with employer partners.

About Career Ready

We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.

We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.

Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 16-18 with a paid internship and mentor, workplace visits, and skills masterclasses.

Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.

Summary of main responsibilities and accountabilities

Partnership Management, Stakeholder Engagement & Business Development

· Working alongside the Tees & Tyne Regional Manager to respond to the needs of the programme, ensuring that our young people have meaningful encounters with a range of employers from a diversity of industries and sectors.

· Day-to-day operational account management for employer supporters, ensuring they have excellent experiences.

· Full partnership and operational account management for lower-level funders in your region.

· Promote the contribution of Career Ready and awareness of Career Ready to potential supporters and assist in engaging their commitment to give both practical and financial support.

· Engaging new corporate, third and public sector organisations to directly support the programme delivery, working with the Head of Programmes to launch and grow the Tees & Tyne Regional Action Board 

· Work with the Programmes and Partnership and Incomes teams to develop and deliver the overall employer engagement strategy for the area ensuring that the number of mentors is matched with the paid internship commitment and that employer volunteers are in place for masterclass delivery and workplace visits.

· Working with the Partnership Manager leading the relationship with BP to help generate leads with local businesses that are connected to BP’s activity in the region.

Please see the Job Description for full details

Person Specification

This is a wonderful role that requires passion for our purpose and a broad range of skills, experience and the ability to demonstrate an understanding of the environments we operate in. You can develop, grow and maintain valuable and valued relationships through your motivation for what we do, with a passion that inspires and engages others, alongside the capacity to identify and manage multiple priorities. You need to thrive on attention to detail, be able to listen to what is not said, be well organised and confident to engage with and influence a wide range of people.  You will research and approach opportunities and outcomes with an entrepreneurial mindset.

Experience Required:

· Demonstrated experience in managing employer accounts and generating income.

· Developing, growing and maintaining a broad range of stakeholder relationships

· Experience of inputting into impact reports

Skills, Knowledge and Behaviours:

· Able to plan and execute events and presentations to a high standard, taking into account different audiences and communication styles

· Self-assured with great listening and negotiation skills to influence and communicate inspirationally, accurately and effectively to a wide variety of audiences

· Invests in understanding the bigger picture to enable local plans in service of our strategy and innovations which fit with Career Ready’s mission, values and practices

· Composed and engaging whilst managing multiple activities and processes that, when combined, are the recognised high quality, high care, high impact Career Ready programme

· Confident enough to manage and motivate yourself to deliver a range of outcomes and able to seek the views, ideas and wisdom of others

· Truly great organisational skills, able to prioritise, keeping stakeholders informed and engaged

· Ability to interpret and utilise data effectively.

· Demonstrated expertise in income generation, business development, and account management.

· Commitment to demonstrating Career Ready's values

· strong IT literacy skills (CRM system [Salesforce] /Office 365 - Microsoft Teams, Word, Excel and PowerPoint) and are social media savvy.

We are committed to the safeguarding of young people.  The role-holder will be required to complete an appropriate level of DBS check.

Salary: £32,000 FTE (approx £22,857 pro rata)

Hours: Part time - 25 hours per week 

Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support

Contract: Permanent

Responsible to: Director of Resources

Responsible for: Shop Managers and Assistant Manager, cover staff

Accountable to: Marketing & Communications Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Friday 4th October 2024

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community. 

We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors. 

The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates. 

About Us  

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

The Team 

This role sits within akt as part of the Digital team and is supervised by the Senior Services Manager.

Job Summary 

Please note there is one job available that can be based at any of our office locations in London, Manchester, Newcastle or Bristol.

• Support, develop and supervise staff, students and volunteers building a strong and dynamic team culture, and ensure the Team understands, recognises, and meets the needs and expectations of akt’s service users.
• To work as part of the Services Management team and wider akt Management team, attend relevant meetings and complete actionable tasks.
• Be accountable for the budget relating to Digital Services.
• Take responsibility for the management of specific projects relating to service delivery. 
• Lead on the continued development of live chat ensuring akt takes advantage of technological advantages that are relevant. 
• Alongside the Senior Services Manager ensure our digital offer meets all the current and potential needs of young people. 
• Manage team to assess the needs of young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment, and to carry out signposting and brief intervention.
• Manage and support team to support young people through casework including managing risk, case file reviews, and support around housing pathways and options.
• Maintain and deliver the performance management reports and quarterly data scrutiny for Digital Services and participate in Services Committees to offer feedback on local performance as required.
• Develop tools that monitor the impact of the digital work for those accessing the service.
• Offer support to volunteers around digital engagement including live chat. 
• Alongside Marketing and Communications and other Services Managers, create and maintain digital resources and signposting to allow akt to engage with young people needs and signpost appropriately.
• Alongside Marketing and Communications maintain and develop the online resource hub so it continues to meet the needs of young people accessing online support.

More information about the job role can be found in the job information attached to this advert. 

Application deadline: midnight (11.59pm) on Sunday 29th September 2024

Interviews: 10th or 11th October 2024

About the job role

We have an exciting opportunity for a Centre Manager in our Training, Education and Development team at St Joseph’s Hospice.

We are looking for someone who has experience in management and income generation and working in a customer service-focused environment. This post is responsible for managing the development of income, generating opportunities as part of the Training, Education and Development team through a range of educational activities and the hiring of the purpose-built Education Centre at St Joseph’s Hospice. In addition to developing income streams, the manager will lead on audit, administration, governance and quality assurance activities on behalf of the team. The post demands an entrepreneurial approach combined with well-honed managerial and business skills in order to maximise potential income generation, relationship development opportunities and the effective delivery of programmed education.

About you

You will need:

• Excellent communication and interpersonal skills
• Experience of managing a small team
• Experience of marketing and promoting a service
• Excellent customer service skills and experience

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the Apply button.

Closing date: 4th October 2024

Interview date: 15th October 2024

PREVIOUS APPLICANTS NEED NOT APPLY.

The Youth Endowment Fund  

Head of Evaluation (Targeted Projects)

Reports to: Assistant Director of Impact, Programmes and Partnerships

Salary: £64,500 

Contract: 12 month – Fixed term 

Location: Central London/Hybrid* 

Application closing: 9:00am Monday 14th October 2024 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

Absolutely central to this is designing, commissioning and managing complex and rigorous impact evaluations with experts in the field. The new government has an ambition to halve knife crime within a decade, and we’re anticipating opportunities to work with them to build evidence on new approaches to tackling violence involving children. Your role will focus on creating and making the best of those opportunities. You will: 

• Serve as a senior member of the team. YEF is buzzing with activity and in order to prevent any bottlenecks, we need to expand our senior capacity. 

• Run and manage closed calls for complex evaluations commissioned under Targeted Projects. For each of the programmes we work with, we find and appoint independent evaluators. 

• Expertly manage relationships with key stakeholders. Aside from evaluators, we work closely with other grantees and partners. 

• Represent YEF at governance meetings and other external engagements. We’re passionate about our mission, proud of the work we’re doing to get there, and we’re keen to share this with stakeholders.  

• Provide support and counsel to our team of Senior Evaluation Managers and Evaluation Managers. This team closely manages over 35 efficacy trials, over 20 pilot studies and even more in the earlier stages of evaluation. 

• Tightly manage and quality assure evaluations commissioned under Targeted Projects. YEF has set processes to maintain high standards and rigour. This role will ensure all evaluations adhere to these. 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions: 

1. Please share why YEF’s mission is motivating you to apply for this role. 

1. Give clear examples where your experience directly relates to the “About You” section in the JD. 

We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.  

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for the role of Fundraising & Marketing Manager, a crucial role in the success of our entire individual giving programme making sure Freedom from Torture supporters have the most positive supporter experience possible.

Would you like to join our award-winning organisation?

About the role

An exciting brand new role in a busy supporter experience team you are responsible for delivering income growth, leading on fundraising campaign delivery including acquisition and retention activities.

Managing a team of two (an officer and an assistant) you will be overseeing the team day to day as, together, you develop creative campaigns working alongside the rest of the fundraising and communications team. At Freedom from Torture, working with people with lived experience is crucial. Your team will be at the forefront of telling survivor's stories to our supporters and working closely with the survivor directorate.

Working with live public campaigns you will be directing the team to closely follow schedules and sign off plans, as well as managing external agencies. Our bank of retention and acquisition work currently includes print appeals, digital campaigns, inserts, press ads, social media and telemarketing acquisition, online lottery, raffle and more! You will be driving new ideas, innovation and strategies with an organisation that likes to say yes!

As you direct the marketing team, it is essential you'll be able to use your fundraising knowledge to edit copy and feedback on campaigns based on your experience of how to uplift response. This knowledge will be developed in your ongoing regular work monitoring the teams results and performance, putting these learnings into action with the creative, data and planning decisions that you make. Linking creative decisions with data and analysis is key and we welcome the new ideas that brings. Of course, it is also essential for the Fundraising and Marketing Manager to be knowledgeable with up to date compliance and data regulations.

It is essential you have great communication and people skills with experience of managing a busy workload and a busy team working to deadlines.

We have a great, supportive team with lots of opportunities to travel to London for team meetings and planning work.

About you

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £39,529 - £45,853 per annum

To view the Job Description and Person Specification, please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

We have a fantastic opportunity for an experienced Assistant to join us and support our Fundraising Director (FR Director), based in our London office.

You will support our Fundraising Director in effective management of the fundraising teams across our UK centres, and the central expertise in Trusts, Major Gifts and Partnerships.

Your responsibilities

• You will support our Fundraising Director in managing and delivering our fundraising objectives and targets for the UK
• Supporting our Fundraising Director in managing, developing and stewarding key high value donor relationships, key stakeholders, and senior volunteers
• Assist our Fundraising Director in managing their workload, managing all mail, correspondence, email and telephone contacts, diary management and travel plans
• You will routinely manage the monthly collecting of reports or data required to produce pipelines and forecasting
• In the absence of the Fundraising Director, you will be responsible for communicating with key stakeholders – utilising their highly developed interpersonal skills to receive and provide complex information

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits including:

• a unique, experiential induction based in one of our centres
• a competitive holiday entitlement
• workplace pension with the option to apply to continue NHS pension
• the option to apply for a Bike Loan, Travel Card Loan and Ride to Work scheme and much more

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable. ImpactEd Group is made up of ImpactEd Consulting and its specialist practices, ImpactEd Evaluation, ImpactEd Philanthropy and our most recent practice ImpactEd Data and Artificial Intelligence. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem. Since being founded in 2017, ImpactEd Group has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. Our strategy commits to systemic impact by helping our partners to make better decisions. We also empower our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.

The Opportunity

As we grow our Consulting Practice, we are seeking an exceptional Senior Manager to collaborate closely with clients and the leadership team in delivering impactful, value-driven solutions. You will be responsible for leading client engagements, managing project delivery across diverse areas, and contributing to business development. You will work closely with the leadership team to ensure the highest standards of service delivery.

Role Description

As Senior Manager within ImpactEd Consulting, you will be responsible for:

• Client Engagement and Delivery

• Operational and Financial Management

• Business Development

Team and Practice Development

Full details on the role responsibilities can be found in the job pack.

About You

We are looking for someone who is passionate about making a difference by building capabilities to unpick knotty challenges and model routes to sustainable growth and impact in purpose-driven organisations. We welcome applications from people who will bring a deep commitment to the mission and values of ImpactEd Consulting and our clients.

For the full specification of skills that we hope that the successful applicant will bring, please see the job pack.

Job Title: Retail Operations Administrator

Location: London

Salary: £27,104.62 per annum

Weekly Hours: 35

Reference: YMC1047962

About YMCA England & Wales:

At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.

Job Description:

We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.

Key Responsibilities:

- Print, pack, and dispatch resources to stores and field teams

- Respond to phone calls and emails, utilising standard templates where applicable

- Coordinate hotel and meeting room bookings for team meetings and events

- Provide administrative support to field and support  teams

- Deliver exceptional customer service to stores and customers

- Perform accurate data entry and maintain administrative records

- Assist with other administrative tasks as needed to ensure operational efficiency

Skills we are looking for:

- Proficiency in Microsoft Office (Word, Excel, Outlook)

- Strong communication and customer service skills

- Excellent organisational abilities with a keen attention to detail

- Capacity to handle multiple tasks efficiently in a fast-paced environment

- Previous experience in retail is advantageous

Why join us?:

At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!

What you can expect:

-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

How to apply:

If you believe you have the skills and enthusiasm to excel in this role, please submit your CV. 

Networks Manager (Parental Leave Cover)

Are you an experienced manager working in cultural administration, with the skills and knowledge to run programmes that connect and support researchers, curators and emerging scholars and professionals? Are you passionate about changing perceptions of British art research? Are you keen to create skill development opportunities and space for researchers to connect? The Paul Mellon Centre for Studies in British Art (PMC) is looking for a Networks Manager (Parental Leave Cover) to oversee the delivery of the Centre’s Networks and further develop our offer.

Who We Are

As a research centre and educational charity, PMC aims to generate original, inclusive and creative thinking and scholarship on British art, understood in its most diverse and expansive contexts. We host and support a thriving programme of research events. We publish innovative books and a wide range of digital outputs, including our prize-winning journal British Art Studies. We pursue individual and collaborative research projects. With our grants and fellowships programme, we sustain the most exciting and original work in British art and visual culture. We make our specialist archives and library accessible to a growing public, at Bedford Square and beyond. We deliver teaching and learning programmes and run networks that connect researchers and professionals.

About the Role

PMC is looking for a Networks Manager (Parental Leave Cover) to manage the delivery of the Centre’s Networks and further develop our offer of networking events and skill development programmes.

The PMC’s Networks connect and support researchers who are engaging with British art in its broadest sense, at different stages of their working lives. The networks currently include the Doctoral Researchers Network (DRN), Early Career Researchers Network (ECRN) and the British Art Network (BAN), a subject-specialist network supported by PMC in partnership with Tate. The programming of each network is led by a convenor: annually appointed external convenors in the case of the ECRN and DRN; the Head of Grants, Networks and Learning in the case of BAN. Additionally, the PMC Networks team run programmes and events to support the vocational development of emerging researchers and professionals, currently including the British Art in Motion film competition and the Art Trade Seminar. During 2025 our Networks programme will be developed and refined, with a new consolidated network for emerging researchers. The post-holder will undertake the final planning and implementation of the new network.

Salary will be £44,000.

This post is a fixed-term contract for a minimum period of 10 months, full-time and the hours of work are 35 per week.

Applicants will be expected to work on site at the Paul Mellon Centre, Bedford Square, London WC1 (or remotely as circumstances demand). We are happy to talk about flexible working arrangements offered by the Centre.

Responsibilities

British Art Network

The successful applicant will:

• take an active role in the BAN team, based across Tate and PMC, in overseeing the effective delivery of the Network’s activities
• lead on BAN’s membership and communications, including working with the external web developer in maintaining and developing the dedicated BAN website and preparing and delivering membership-wide mailings
• work with the Convenor to plan and deliver the Curatorial Forum (a global residential programme) overseeing the logistics and administration (including travel and accommodation bookings)
• work with the BAN Coordinator to ensure all BAN activities are accessible and inclusive, in line with BAN’s baseline requirements
• contribute to strategic planning of BAN’s programmes as it enters a new phase of activity at the end of 2025, helping ensure these are in line with BAN’s core values and ambitions, and are aligned with the mission, values and Equality, Diversity and Inclusivity (EDI) policies of Tate and PMC

Early Career Researchers Network and Doctoral Researchers Network

The successful applicant will:

• manage the effective planning, administration and delivery of DRN and ECRN programmes, working with PMC colleagues and the Network Convenors
• ensure the smooth running of events organised by the Network Convenors, at the PMC and elsewhere, ensuring these comply with EDI policy and align with PMC values
• liaise with the PMC’s digital team and the Communications Manager to coordinate the networks’ presence on the PMC’s website and social media
• oversee the management of both networks’ membership databases and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager

Networks Development

The successful applicant will:

• work with the Head of Grants, Networks and Learning in planning and implementing a restructured Networks programme in 2025/6, including planning for the next stages of the Art Trade Forum residential programme and British Art in Motion (undergraduate film competition), and contributing to new PMC displays programme as appropriate
• work with the Head of Grants, Networks and Learning and a range of internal and external stakeholders, to finalise plans for and implement a consolidated ECRN for PMC
• plan for and manage any changes required to networks’ membership databases and other membership lists, and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager
• with the Head of Grants, Networks and Learning, develop and plan professional development programmes for 2025–26
• ensure the effective communication of these changes internally and among stakeholders and members, including updating/revising web content

Person Specification

The successful applicant will have:

• significant experience of leading on the simultaneous delivery of multiple projects, effectively managing workload, stakeholders and team members (including line management)
• in-depth understanding of how networks can engage and support their members, including skill development opportunities, research sharing and events programming
• a collaborative approach to teamworking with a commitment to learning, sharing and adapting, as well as proven ability to work proactively and independently as required
• extensive practical experience in managing budgets in an organisational context, with a keen understanding of administrative processes and relevant software/resources
• experience of working with databases (ideally membership databases) on a significant scale, with an understanding of GDPR obligations
• experience of being a highly effective communicator – in person, in writing and through published online communications
• knowledge and ideally practical experience of marketing and audience development, insofar as these may apply to network activity
• understanding of the principles of equality, inclusion and diversity and a proactive approach to applying and promoting these in the workplace
• appreciation of a range of access needs and experience of helping create accessible working environments and/or events
• an understanding of PMC’s work and objectives and its context in the cultural sector, and a commitment to extending the reach and impact of our networks
• experience of working with external and internal stakeholders and partner organisations

Closing Date

The closing date for applications is Thursday 3 October 2024 10am GMT.

Full information including a full job description can be found on the Paul Mellon Centre's website. 

Refugee Council – Philanthropy Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours

Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.

Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK.  Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment.  Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system.  The charity works with more than 14,000 men, women and children every year.

As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.

This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.

The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.

To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.

Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.

Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.

This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.

CLOSING DATE: Monday 30th September, 9am BST.

Job Title: Energy Efficiency Adviser/Caseworker  

Accountable To: The C.E.O

Responsible To:                    Advice Services Manager

Working Hours 21 hours per week (3 days)

Salary: £19,530 per annum (Including London Weighting)

Location: Limehouse Project, Unit 2, 789 Commercial Road, London

E14 and Other outreach venues across the borough

PURPOSE OF THE JOB:

The purpose of this job is to provide energy efficiency advice and casework-level support to individuals and families living in low-income households and facing fuel poverty. The primary goals of the project are:

1. Raise Awareness & Energy Savings - Educate vulnerable local communities, who may lack prior knowledge, about strategies for reducing energy costs and achieving long-term energy and financial savings. The aim is to empower individuals with practical energy-saving techniques and encourage grassroots peer learning within these communities to help spread survival strategies.

2. Energy Advice & Fuel Debt Support - Offer detailed guidance on energy management, including addressing fuel debt issues, to help clients understand their fuel usage in the context of their overall financial situation. This includes enabling individuals to make informed decisions about energy consumption and related financial matters.

3. Assist Vulnerable Communities in Energy Crisis - Equip particularly vulnerable households with the skills necessary to cope with the growing crisis in household energy debt, as consumption rises sharply. This involves preparing communities to manage their energy usage and finances more effectively in the face of increasing energy costs.

4. Income Maximisation & Benefits Awareness - Help raise awareness about entitlements and assist clients in claiming relevant benefits to maximise family income, ultimately helping them manage energy expenses more sustainably.

KEY DUTIES AND RESPONSIBILITIES:

1. Holistic Client Assessment and Support - conduct detailed confidential interviews with clients, applying a holistic approach to assess their needs for advice and support.
2. Compliance and Quality Standards - Provide energy efficiency advice and casework support that adheres to the Advice Quality Standard (AQS).
3. Comply with AQS case management and case recording procedures and processes, contributing to the delivery of high-quality advice and casework, and the collection and reporting of statistical data as required to enable accurate evaluation of the impact of the service and reporting to funders.
4. To be responsible for delivering high-quality one-to-one advice and casework on energy efficiency - targeting our food hub participants and other local residents who are on low income. 
5. To raise awareness and assist people without any previous awareness/knowledge of how to save on energy costs and develop long-term energy and monetary savings within their homes.
6. To facilitate and deliver monthly Switching Off Poverty workshops/talks/group sessions about fuel poverty; how to identify at-risk local residents; what tools/assistance is available; and how to impart help and guidance following the end of the programme - these workshops aim to enable participants to access tools and develop the new skills required to help them monitor, track, record, and understand their household fuel use and bills.
7. Provide advice and assistance through a range of channels; Face-To-Face, Telephone, Teams/Zoom, WhatsApp as well as via email/letter.
8. To ensure that the service offered is tailored to the needs of clients and takes into account the particular needs of each individual, including issues around communication, understanding, and vulnerability.
9. Through clear communication and consultation, ensure that clients remain involved in resolving their energy debt, benefit, and money management issues and are kept informed on the progress of their case throughout our work with them.
10. To provide advice and support around energy efficiency and money management; income maximisation; budgeting; saving; debt and understanding and accessing appropriate financial products.
11. To effectively use the database system (Lamplight) to organise and manage client support and to take on issues (as cases) for the client that may have issues with billing and metering problems. Take up complaints and provide grant-assisted schemes. All work is to follow the file LHP’s management procedure. 
12. To be responsible for the delivery of an agreed annual project plan, meeting targets and milestones for the Energy Efficiency advice service.
13. To liaise with other agencies and develop and sustain good working relationships with those agencies.
14. To be responsible for maintaining project files with evidence of project outputs and milestones.
15. Supported by the Advice Services Manager and members of the team, you will collectively develop relationships with other organisations by attending various borough-wide forums and raising awareness.  
16. To be responsible for preparing the quarterly project monitoring report to send out to the funder and ensuring progress against milestones and achievement of agreed targets are being met.
17. To contribute to the monitoring of the project and provide quarterly and annual monitoring data and evaluative reporting to the Services Manager for dissemination to the Funders.
18. To establish and maintain warm relations of trust and cooperation with clients in keeping with the Limehouse Project ethos.
19. To remain alert to issues relating to capacity, client understanding, and safeguarding issues when working with clients and promptly consult with the Advice Services Manager regarding any areas of concern.
20. To respond to clients’ file reviews, take action and follow the key date task diary on the LHP database system.
21. To strictly adhere to all LHP policies, in particular those on confidentiality, equal opportunity, case recording, file management policy, etc. Strictly follow the AQS Quality System e.g. clients’ filing system, monitoring system, referral system, etc, and keep them up to date.
22. Community Engagements and Partnerships – Liaising with other agencies, such as local authorities, health services, and community organisations, on behalf of clients.
23. To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
24. Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
25. Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
26. To observe all rules relating to Health and Safety.

GENERAL RESPONSIBILITIES:

1. To support the Limehouse Project’s overall goals and vision.

2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc., and its online appointment sheets for LHP and external partners.

3. Attend Limehouse Project staff meetings regularly.

4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.

5. Keep up to date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.

The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.

PLEASE APPLY VIA OUR WEBSITE, USING THE APPLICATION FORMS.

About GDI Hub

Global Disability Innovation (GDI) Hub accelerates ideas into impact for a more just world - for disabled people, and all people.

We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). As an Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice. GDI Hub is also home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life-changing Assistive Technology (AT) for all.

Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. We work in 40+ countries, with a reach of more than 34 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research. In collaboration with global partners we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries.

Role Purpose

GDI Hub are looking for a Research Assistant to support the team across its portfolio of projects with a diversity of clients, partners and stakeholders.

The Research Assistant role sits within GDI Hub’s Community Interest Company’s Research and Delivery Team, led by Mikaela Patrick, Head of Research and Delivery.

For a portfolio of clients (for example, Asian Development Bank, World Bank & IFC, Carbon Trust and Dubai Expo City), and projects under the UK Aid funded AT2030 programme cluster ‘Integrate - Strengthen the systems which make inclusion a reality’ (for example, Local production Systems of AT, Designing Inclusive Dignity Kits for Dissemination in Humanitarian Crises and Climate Resilient Cities), GDI Hub’s Research and Delivery Team:

• Conduct qualitative and quantitative, primary and secondary research
• Report academic research and grey literature publications with recommendations, blogs and insights reports
• Provide strategic and operational consultancy and technical assistance
• Design and deliver training and workshops, host and present speaker sessions
• Organise knowledge dissemination for high impact
• Track impact and reach of research and delivery

GDI Hub’s Research and Delivery Team have a range of thematic expertise, including inclusive design, accessibility, inclusive infrastructure, inclusive climate resilience and responses, disability and gender, financial inclusion and inclusive private sector practice.

The majority of GDI Hub Research and Delivery Team’s work has a focus in Low or Middle-Income Countries (LMIC).

GDI Hub’s Research and Delivery Team and work is growing fast, and this role has been created to strengthen the team and its delivery across its portfolio of work.

Experience and Qualifications

The successful candidate for this role will be able to demonstrate the following:

• Experience working or academic study in relevant fields (including working closely and collaboratively with disabled people and disabled people’s organisations is desirable), such as international disability inclusion, assistive and accessible technology, accessibility and inclusive design, disability innovation and global health; with willingness to grow expertise across these areas.
• Ideally have some experience (approx. 2-5 years) working on research projects and/or practice-focused research in a related field. This could be as part of further study, research or in a work capacity. Real work experience is desirable.
• A post graduate qualification or equivalent work experience, focused on an area relevant to disability inclusion, accessibility and / or assistive technology.
• Experience and confidence to independently conduct qualitative research and analysis, and literature reviews.
• Experienced in quantitative research and analysis with proficiency in designing and running quantitative data collection via surveys and analysing results to inform statistically representative and robust results. Confidence to independently conduct descriptive and correlational analysis using for e.g., ExCel, Python, R or SPSS.
• Independence in producing clear and insightful infographics and data visualisations.
• Excellent written communication skills, with ability to take on writing of reports using clear and compelling narrative; experience authoring lucid and informative insights and reporting.
• Excellent ability to communicate, work in a small dynamic team, and collaborate with individuals with diverse technical backgrounds and with external stakeholders.
• Confidence in client relationship management for organisation of meetings, email engagements and clients and stakeholder presentations.
• Flexibility and dynamism, to take on a range of tasks supporting multiple projects across the Research and Delivery Portfolio.
• Aptitude for independent and timely delivery management whilst work closely with other members of the GDI Hub team.
• Ability to effectively manage own commitments to the benefit of the team
• Positive and proactive attitude, with a genuine passion for this work

The National Youth Brass Band of Great Britain (Youth and Children’s Bands) is the UK’s leading brass band for children and teenagers.

The Band exists to give exceptionally gifted young brass and percussion instrumentalists the opportunity to perform advanced music and receive the highest quality teaching, care and help to provide the brass band movement and the music profession with the next generation of brass players. At all times the Band's priority is the safety and well-being of the brass musicians of the future. You will be subject to sn enhanced DBS check.

Not only does the Band provide talented youngsters with opportunities to play brass music to the highest standard, but also to improve their musicianship and musical horizons.

The primary purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can meet the goals of our strategic plan. 

The role will involve developing strategic communications, in order to raise public awareness of the Band’s work to support and market its courses and concerts as well as supporting fund raising for the organisation.

This role will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements.