Data Administrator Jobs in Home Based

Join Our Team as a Fundraising Coordinator

Location:

Leatherhead, Surrey

Salary:

£25,500 per annum (pro-rata) plus benefits

Hours:

37.5 Hours (full time) or 30 hours (part time) per week

Contract:

Full time or Part-time, Permanent

Driving Requirement:

A valid full UK manual driving license is essential.

Essential Criteria

To be considered for this position, you will demonstrate exposure to two of the following areas of expertise:

• Fundraising Supporter Care
• Working within a fundraising team
• General charity administration
• Legacy administration
• Community fundraising events and activities
• Good written and verbal communication
• Ability to build strong and effective relationships

About You

Are you someone who truly enjoys delivering excellent customer service and building strong, loyal relationships with charity supporters?

We are seeking an experienced fundraising coordinator who can deliver timely and efficient support to the fundraising, engagement and volunteering teams. You will demonstrate an eye for detail, a positive and friendly manner, as well as innovative ways to ensure an exceptional supporter experience.

What will you be doing?

As a Fundraising Coordinator, you'll be the charity’s expert in supporter care, managing donor enquiries and processing of financial gifts (whether online, over the phone or by post). You’ll oversee a varied and interesting workload from supporting the department with general administration duties and carrying out legacy administration, to supporting with fundraising events/activities and writing engaging thank you letters.

About Us 

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Safer Recruitment

SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered. 
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. 

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with a disability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.

Why work for us?

At SeeAbility, we value your growth and well-being just as much as the support you provide, we can offer you:

• Comprehensive Training: Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support.
• Career Progression: We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5).
• Recognition & Rewards: From excellence awards to long service recognition, your hard work won’t go unnoticed.
• Work-Life Balance: Enjoy up to 36 days of holiday with long service, flexible working options, and time off for life events.
• Financial Benefits: Discounts, cashback, pension schemes, and more, to help your money go further.
• Wellbeing Support: Access to a 24/7 employee assistance program, life assurance and sick pay.

Job Title: Youth Voice Manager

Reporting To: Head of Youth Engagement

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £36,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

About The Mix 

The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year.
Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone
or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young
people are.

We connect young people to experts and their peers to talk about everything from money to mental health,
homelessness to jobs, break-ups to drugs and more. No topic is out of bounds, and we are completely
non-judgemental.

The Mix’s mission is to empower every young person to make an informed choice about their wellbeing,
whether that’s through our peer-led and moderated community, multi-channel helpline, counselling
service, crisis support messenger or our range of support content.

We aim to put young people at the centre of everything we do; we use our service data and collaborate
with under 25s to inform every aspect of our services and our wider work. We use youth voice work to share
a platform with young people and put their views and experiences at the centre of the conversation.

Key Responsibilities 

Oversee the Youth Voice programme

• Oversee the day to day running of The Mix’s Youth Voice programme, ensuring its alignment with
  The Mix’s strategy
• Lead the management of a database with 500+ young people, overseeing monthly reporting and
  data reviews
• Cultivate and maintain a safe, inclusive, and engaging environment for active youth participation
• Matrix manage a team of dedicated Youth Voice staff leads, providing guidance, support, and
  fostering collaboration
• Design and deliver Youth Voice training for all staff to equip everyone for meaningful involvement
  of young people in their work
• Advocate for the meaningful involvement of young people in all aspects of The Mix’s internal and
  partnership work from ideation through to evaluation
• Collaborate with internal teams and prominent brands and organisations to integrate youth insights
  into decision-making processes
• Lead Youth Voice projects, emphasising the amplification of young people’s voices while managing
• timelines and budgets effectively
• Ensure the effective implementation of safeguarding measures in the Youth Voice department,
  creating safe spaces for participation and maintaining compliance with safeguarding policy
  and procedure
• Work with the safeguarding team to build a culture of transparency and safety across
  the organisation
• Possible line management of officers and interns

Design engagement opportunities

• Design and implement a wide range of youth engagement opportunities, tailoring approaches to
  resonate with diverse groups of young people
• Work alongside the Senior Engagement and Training Officer to launch new Youth Voice roles as part
  of our community strategy, offering training support and taking the lead in ensuring their success in
  these roles
• Quality assure all session plans and engagement activities across the organisation
• Actively work to engage lesser heard groups of young people in our programme
• Ensure that all engagement opportunities are accessible, and inclusive of all young people

Community Strategy

• Ensure young people are at the heart of The Mix’s youth-led community, across a range of digital
  platforms including social media
• Support the community team when needed
• Any other duties as required

Person Specification

Essential

• A commitment to advocating for young people’s voices and ideas, with a drive to support and create
  opportunities for them to have ownership of spaces that they use
• Experience embedding youth participation frameworks within organisations
• Knowledge and understanding of Youth Voice frameworks and models
• Experience in group facilitation and an understanding of the co-design process
• Experience overcoming key obstacles in embedding youth voice frameworks
• Strong written communication and the ability to demonstrate empathy through written word
• A clear understanding of digital tools that young people use - including social media
• Experience delivering Youth Voice activities
• A youth work qualification or equivalent work experience
• Excellent organisation and administration skills with high attention to detail
• Excellent written and oral communication skills
• Experience of working within safeguarding frameworks

Desirable

• Experience of recruiting, managing, engaging and retaining volunteers
• Experience leading a team, either as a senior practitioner or as a line manager
• Experience managing projects including budgets
• Experience of working in a fast-paced environment with the ability to prioritise your own workload and to manage with competing tasks

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Schools’ Project Officer Coordinator (4-5 days per week)

Do you want to have a significant impact on the personal development of 17-year-olds in state schools across London?

Who we are

We are a small, lively and expanding charity promoting the personal development of young people in partner schools, through challenging activities that they design, plan and finally undertake adult free. We invite students (usually in groups) to develop their own challenges, something they want to do but which is well outside their ‘comfort zones’ and to be responsible for every stage of them: we provide planning support, risk management, and expenses funding. Our award winners have climbed the highest UK peaks, cycled to Paris, performed plays at school, harnessed green power via a bike, among many other imaginative and ambitious projects.   

Who we are looking for

We are looking for an energetic, talented and reliable candidate to coordinate our schools’ outreach team, inspiring high-quality applications for funding from Year 12s. We are at an exciting stage of growth, now in 20% of London schools, so there is great scope to shape our strategic direction, including cultivating our alumni network of previous award winners.  We are looking for competent leader, ideally with experience of risk and physical challenge, and strong administrative skills, who is comfortable working with schools. He/she will be keen to work with a growing charity, and to support young people usually with a poverty of experience and opportunity.

The post is up to 4-5 days per week, based in Southwark, with frequent travel to schools across London. The salary is £30,000 – £35,000 pa pro rata depending on experience. Flexible working considered.

Applications by 23 October 2024. Please see attached JD/PS for details.  

See our homepage website for student reports, and more about us

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

As Senior Individual Giving Fundraiser, you’ll work as part of the Public Fundraising team responsible for managing a portfolio of Individual Giving campaigns from inception through to evaluation to generate funds, improve engagement and increase life-time value of existing supporters.

Permanent, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time. 

The role 

In this role, you will:

• Be responsible for project leading on our retention campaigns, coordinating with a number of different stakeholders, both internal and externally.

• Be expected to manage budgets

• Provide a data and insight-led, audience-focused and rewarding supporter journey that maximises lifetime value of the supporter.

• Work with the Supporter Retention Lead to deliver campaigns against agreed budgets

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on the Scope website. 

About you

The successful applicant will:

• Be an excellent fundraiser with vast experience managing large scale retention campaigns, including but not limited to direct mail, tele-fundraising and digital.

• Have an interest in testing new campaigns, and a passion for raising funds to enable Scope to continue the work that they do.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

We welcome all applications by 11:59pm BST on Sunday 6 October 2024.

Interviews to take place in week commencing 14 October 2024.

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have three clinics, King’s Cross, Brockley and High Wycombe. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023. 

Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:

• Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
• Community - We are accepting of all and want everyone to know they are seen, heard and belong.
• Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
• Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
• Generosity - We look out for others and share our time, encouragement, finances and skills.

Job Purpose 
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include: 

IT administration

• Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
• Ordering and setting up IT hardware and software for individuals joining the team.
• Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise. 
• Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.

HR administration

• Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
• Management of the ‘internal news’ list in order to track individuals working closely with the charity. 
• Writing, drafting and sending out HR letters, contracts and contract variations. 
• Organising internal events on behalf of the team including away days, training days and ad hoc events. 
• Organising online training as required for members of the Growing Hope team.

Office Support

• Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
• Liaising with the Director of Operations around the use of the office.
• Ordering office supplies as required, ensuring office space and storage is kept organised. 
• Supporting with external events planning including finding venues, sponsorship and items needed.
• Ordering equipment as required across the team.
• Ad hoc tasks as required across the team. 

Volunteer admin support

• Processing volunteer applications and induction as required. 
• Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required. 
• Managing volunteer IT access. 

General 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies.
• Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.

ESSENTIAL

• This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.  Excellent copywriting and proof-reading skills and attention to detail.
• Excellent organisation and time management skills.
• Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
• Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
• Ability to take initiative and have a flexible approach to tasks. 
• Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills. 
• Ability to work both independently and as part of a team, as the task requires

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience of working in the charity/NGO sector. 
• Experience of other IT systems such as quickbooks, mailchimp and ticket tailor. 

The newly created role of Philanthropy Coordinator at HorseWorld Trust is an exciting opportunity to work closely with the Head of Supporter Development to ensure the delivery of a proactive and sustainable major donor programme.

At HorseWorld Trust our vision is a world where horses and people help each other to live and work in harmony.. In turn, our mission is to create a safe community where horses and people connect together and enjoy lifelong learning.

HorseWorld Trust was established in 1952, and is based in Whitchurch, near Bristol.  Our highly trained Welfare department is committed to rescuing, rehabilitating and re-homing horses, ponies and donkeys in need and our ground-breaking educational programme, called Discovery, supports emotional growth and learning in young people through hands-on experience with rescued equines. 

Our Philanthropy Coordinator will proactively track and manage a pipeline of next and existing High Net Worth Individuals and support HorseWorld's Major Donor Working Group comprising the Chair of Trustees, CEO and Heads of Departments.  You will be expected to provide insight and identify opportunities for connection plus manage and track the stewardship tools to guide donors through their giving journey, including cultivation plans, sourcing and presenting tailored information for donors.  Facilitating and attending meetings and events, both in person and online, you will be ensuring steps are being taken to nurture donor relationships.

Collaboration is key as you will work with colleagues and volunteers across the organisation to support HorseWorld's fundraising efforts.

You will also initiative the relationship management of a new portfolio of mid value donors and prospects; ensuring the donors you work with are engaged with our cause, and that you are responding to their individual stewardship needs as you keep them updated with our work.

This job is for you if :

• You are looking for a role where you can make a big impact in terms of increasing charity fundraising and individual giving - this job may further develop and grow

• You have the ability to collaborate effectively with a range of people using appropriate working styles to achieve team and organisational goals

• You possess excellent interpersonal and communication skills in order to build new relationships and enlist support

• You are able to present information in a format appropriate to target audiences/media/visitors - with excellent IT skills and data analysis

• You have a proven track record of achieving targets from a range of sources, are able to work independently and to deadlines - a true self-motivator but also an inclusive team player and performance driven

Understandably, such an involved role does require willingness to work outside normal office hours and on weekends/evening to support events.  You will be prepared to provide cover for colleagues, when required, and a current full UK driving licence, plus own transport, is essential because you may be travelling within the South West region of the country.

Please email Liz Appleby, HR & Training Officer, for an application form and full job description.  We do not accept CVs as we practise NSPCC Safer Recruitment.

The deadline for submission of applications is Monday 30th September. 

Closing Date: 6 October 2024

Ref 6843

Save the Children UK has an exciting opportunity for someone with experience of working on humanitarian or international development programme operations to join us as our Start Funds Operations Officer where you will provide operations support to Start Funds portfolio of programmes and awards.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Start Network is made up of more than 50 aid agencies across five continents, ranging from large international organisations to national NGOs. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and localisation.

We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on three areas to change the system; localisation, new forms of financing and collective innovation.

About the role

As the Operations Officer you will provide dedicated support to the Start Funds' portfolio, currently comprising the global Start Fund, Start Fund Bangladesh, Start Fund Nepal and the Ukraine locally-led pooled fund. The role will contribute to ensuring that Start Funds' awards are efficiently and effectively managed, provide support to the financial management of the Start Fund programmes, implement the fund's approach to and management of risk and compliance, and assist with procurement.

In this role, you will: 

Operational and programme management:

• Support the Start Funds Operations Advisor in maintaining effective award management processes, in close coordination with SCUK as Grant Custodian to the Start Network
• Support in ensuring that Start Funds' programmes are fully compliant with grants and contracts and managed in-line with relevant SCUK and Start Network policies and practices
• In coordination with the Start Network Assurance team, provide inputs for the implementation of the Start Funds' approach to and management of risk and compliance
• Support the Start Funds Operations Advisor in the management of audits
• Administer serious incident reports (specifically those that are fraud-related) concerning Start Funds
• Play a supporting role in the financial management of the Start Fund programmes, liaising closely with budget holders, the Finance Business Partner and the Start Network finance team
• With support from the Start Funds Operations Advisor, provide operational advice to colleagues in relation to day-to-day tasks as well as when challenges arise
• Support the Start Funds Operations Advisor and relevant colleagues in managing procurement processes, ensuring that relevant policies are upheld. Support with contract management
• Support the maintenance and administration of Start Funds systems and processes
• Support the Start Funds Operations Advisor in the development of effective ways of working with colleagues in other teams (Start Programmes, SCUK and Start Network)
• Support the Start Funds team with the coordination of meetings and events. Assist in the development of annual business plan and work-plans, and associated annual and quarterly reporting to stakeholders with SCUK and Start Network.

About you

To be successful, it is important that you have:

• Proven experience in international development/humanitarian programme operations
• Familiarity with approaches to risk management in international development/humanitarian settings
• Familiarity with financial and budget management
• Excellent computer skills including the use of EXCEL spreadsheet, word processing, presentation and ability to maintain office and management information systems
• Experience in procurement, and the management of service contracts
• Experience in award management
• Experience of working with diverse and globally dispersed teams
• Analytical and creative problem-solving skills
• Able to operate effectively and flexibly within an evolving portfolio of work
• Good interpersonal skills, able to communicate with colleagues in a dispersed and multicultural professional environment
• Strong organisation skills, with a proven ability to manage multiple priorities and deadlines
• Ability to work on own initiative with a ‘can do' attitude.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Role: Chief Operating Officer (COO)

Location: Hybrid, London workspace, home working & national travel required

Reports to: CEO

Position: Full time

Salary: up to £55k, based on experience

About Us

My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.

Position Overview

The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.

The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.

We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.

Key Responsibilities:

1. Programme Management:

- Supervise staff and ensure the effective delivery of our programs and services.

- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.

2. Human Resources:

- Lead the HR function, including talent acquisition, staff development, and performance management.

- Foster a positive and inclusive organisational culture that aligns with our mission and values.

- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed

3. Technology and Infrastructure:

- Ensure the charity has the necessary technology and infrastructure to support its operations.

- Identify and implement IT solutions to enhance efficiency and data security.

4. Compliance and Reporting:

- Ensure compliance with all relevant laws, regulations, and reporting requirements.

- Prepare and present regular reports to the Board of  Trustees and stakeholders on organisational performance.

5. Stakeholder and Partnership Engagement

- Represent the charity at public events and engage with key stakeholders to promote our mission.

Qualifications & Experience

· Bachelor's degree in a relevant field (Master's degree preferred).

· 5+ years proven experience in senior operational roles within the non-profit sector

· Strong leadership and management skills with the ability to inspire and motivate teams 

· Exceptional organisational and project management abilities.

· Demonstrable experience in budgeting, financial management, and people leadership 

· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.

· Excellent interpersonal and communication skills.

· Commitment to the charity's mission and values.

· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable

· An appreciation of how to handle sensitive and confidential issues.

· Knowledge of  compliance, risk management, charity regulations, policies and government guidelines.

· Ability to work collaboratively in a diverse and inclusive environment.

· Excellent strategic planning and execution capabilities 

· Exceptional communication and interpersonal skills 

· Proficiency in using technology and data to drive operational improvements 

Required experience:

· Leadership: 5 years (required)

· Senior Operations: 5 years (required)

· Management: 5 years (required)

· Risk management: 2 years (required)

· Financial acumen: 2 years (required)

Personal attributes:

· Proactive and adaptable, with a positive approach to change and challenges.

· Highly resilient to challenging situations

· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.

· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.

Benefits:

• Healthcare options following successful probation review
• Opportunity to make a meaningful impact on a critical cause.
• Collaborative and supportive work environment.
• Professional development opportunities.

My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.

As a key member of our small, dedicated team, you will be instrumental in developing and marketing Icon membership while delivering exceptional customer service. Your role involves proactively engaging with members by processing their applications, managing renewals, addressing inquiries, and performing various administrative tasks.

In addition to member engagement, you will contribute to Icon’s communications and marketing efforts. You will use a blend of digital and analogue media to enhance Icon’s visibility both within the cultural heritage sector and beyond. Your support in executing marketing activities will be crucial in driving our broader growth ambitions.

This role is based at Icon’s office in Farringdon, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.

The post-holder will report directly to the Marketing and Membership Manager.

Specific duties

Membership services

• Processing membership applications.
• Maintaining accurate membership records on the CRM system (Ready Membership).
• Responding to enquiries from prospective members, existing members, colleagues and the general public within agreed customer service timeframes.

Data management

• Effectively use data analytics to understand impact and success rates and deliver informative regular reporting against agreed KPIs.

Content and communications

• Working collaboratively with the wider Icon Team to develop the annual communications plan in line with the annual operational plan.
• Developing, commissioning and delivering the production of content for Icon’s website and Social Media channels in line with communications plan.
• Maintaining and updating Icon’s website in line with analytics data and communications plan.
• Developing and issuing Icon’s monthly internal and external email newsletters.

Marketing

• Contributing to the implementation of Icon’s Membership Growth Strategy by assisting with the development of recruitment campaigns.
• Supporting the implementation of marketing plans and promotional ideas.
• Supporting the development of Icon’s Social Media strategy and contribute to Icon’s Email Marketing strategy by utilising external newsletters to support broader advocacy work and marketing lead generation.
• Coordinating Icon’s presence at partner and sector events, including the design and production of marketing collateral, ensuring a visible presence and effective contribution is achieved.

Other

• Support Icon’s 28 special interest groups, including responding to queries and administering and promoting group events.
• Actively contributing to the development of marketing and communication initiatives relating to wider activity within Icon.
• Any other responsibilities that may be reasonably requested by the Chief Executive

Blue Cross offers a unique opportunity to contribute to a meaningful cause. As our Resourcing Manager, you'll not only play a vital role in developing our team but also directly impact the lives of pets and the people who love them. Our purpose led environment provides a fulfilling and rewarding work experience, where you can make a real difference.
 
With a headcount of approximately 840 employees, you'll oversee the recruitment of around 220 permanent, fixed-term, and temporary hires each year. This includes a broad range of roles, from veterinary, rehoming, and fostering positions to professional services such as marketing, finance, and HR. 
 
You’ll work closely with our Strategic Volunteering team to support the recruitment of our wonderful volunteers, who are the heartbeat of our organisation.
 
Leading a dedicated team of two Resourcing Partners and two part-time Resourcing Administrators, you’ll ensure smooth, inclusive, and efficient recruitment processes from start to finish.
 
What you’ll be doing:

• You’ll oversee recruitment processes from authorisation to recruit (ATR) through to onboarding, ensuring seamless experiences for both candidates and hiring managers.
• You’ll take responsibility for our digital recruitment channels, including growing and managing our LinkedIn presence, promoting our employer brand, and ensuring we engage top talent through social media.
• Ensuring our Applicant Tracking System (ATS) is fully utilised to improve recruitment efficiency and deliver an outstanding candidate experience.
• Take the lead for recruitment of senior leadership and trustee roles, ensuring a professional, thorough process for securing the best talent.
• Use data-driven insights to monitor service quality, analyse KPIs, and present findings to senior management and the Board of Trustees.
• Work with universities, apprenticeship providers, and external institutions to create a talent pipeline for critical and hard-to-fill roles.
• Ensure that our recruitment processes champion diversity and reflect our commitment to creating an inclusive and welcoming workplace for all.
• Coach and mentor the resourcing team, helping them grow professionally and maintain high recruitment standards.
• Work closely with the Digital Marketing team to create engaging and effective recruitment campaigns, ensuring we promote our People Value Proposition (PVP).
• Ensure adherence to recruitment policies, industry regulations, and audit requirements to mitigate risk.
• Oversee relationships with external recruitment and advertising agencies, negotiating contracts, and ensuring value for money.

We’ve attached the full job description for further details. If you have any questions or need additional information, please don't hesitate to contact us.
 
Recruitment Process:
 
We are planning a two stage interview process. The first round of interviews will take place during the week commencing Monday 21 October, conducted via Microsoft Teams.
 
Successful candidates from this initial stage will be asked to complete a personality questionnaire and invited to attend a second, in-person interview at either our London or Burford offices.  During this interview, you’ll also be asked to deliver a presentation. We look forward to meeting you!
 
About you:
 
You’ll be passionate about recruitment and committed to delivering an exceptional experience for candidates, hiring managers, and your team. You’ll bring strong leadership skills, a proactive approach, and a focus on inclusion to drive our recruitment strategy forward.
 
Essential qualifications, skills, and experience:

• Proven experience leading a recruitment or resourcing team, with a focus on team development and coaching.
• Proficiency in Applicant Tracking Systems (ATS) and generating data to inform recruitment decisions.
• Strong knowledge of the recruitment process, including job design, sourcing, interviewing, and onboarding.
• Experience with social media and professional networks, especially LinkedIn, for recruitment and employer branding.
• Strong communication and relationship-building skills at all levels.
• Familiarity with recruitment legislation and current industry trends.
• Competence in MS Office, Teams, and other digital platforms.
• Alignment with Blue Cross’s values of Compassion, Courage, and Inclusion.

 
It would also be great if you had: 

• BPS Test User, Ability & Personality qualification (formerly Level A or B).
• Experience in headhunting and cold calling.
• Familiarity with apprenticeships and government-funded schemes.
• Experience presenting or training senior audiences.
• Previous experience in recruiting volunteers or veterinary roles.

Why Blue Cross? 
 
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today.
   
In return, Blue Cross wants to ensure we provide you with the best working environment we can. 

We want you to be happy working for us and will do everything we can to make sure you are.
   
Our generous benefits package includes: 

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family 
• Free physiotherapy advice and face to face intervention
• Health cash plan 
• Unlimited access to an employee assistance programme 
• Pension scheme with enhanced employer contribution
• Claim for professional fees 
• Life assurance
• 20% discount on Pet Plan pet insurance 
• Enhanced family friendly policies 
• Recognition scheme 
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme 

How to apply 

Click the apply button below and complete the online application process before the closing date on midnight Wednesday 8 October 2024. 

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Would you like to work in a caring, supportive environment where you can make a real difference to people’s lives?

Role: Fundraising Officer as part of the halow project, a charity providing support to adults with learning disabilities.

Location: Guildford, Surrey (flexibility to discuss hybrid working upon successful completion of probationary period)

Hours: 37.5 hours per week (Monday-Friday, flexible working pattern)

Salary: £25,000-£27,000

Annual Leave: 33 days pro-rata, inclusive of bank holidays.

Training: You will receive fully paid training supplementing any previously completed relevant training, with further development opportunities also available to progress your role and career.

You will be responsible for:

• Providing administrative and other support to fundraising and communications staff.
• Leading on a small portfolio of major fundraising events and activities. 
• Maintaining regular contact and excellent communication with internal and external stakeholders and suppliers.
• Support and/or lead on a range of other fundraising activities, campaigns and events.
• Identifying new events, opportunities and approaches that could raise significant funds for halow.

Role Requirements:

• We are looking for someone who is a self-starter, hard-working, flexible and keen to make a difference. 
• Demonstratable experience of working a fundraising role or comparable role.
• Experience working with internal and external stakeholders, including staff, trustees, donors, and funders.
• Experience of delivering projects and fundraising targets.
• Knowledge of data security whist ensuring databases are kept up to date.
• Aged 18 and above.
• Right to work in the UK.
• Suitable references.
• Willing to undertake a DBS Check. The initial cost of the DBS application will be paid for by halow.

Please note we are currently unable to provide visa sponsorship.

You’ll get access to great benefits including:

• Free Blue Light Card membership
• Retail discounts
• Free/discounted tickets for events, gigs and shows
• Workplace pension scheme
• Free eye tests
• Cycle2Work scheme
• 24-hour employee assistance program
• Travel season ticket advances
• Staff referral bonus scheme
• AIG Life Assurance (Post Probation)
• Access to AIG Smart Health App

Interviews for this role are ongoing and we reserve the right to interview during the advertising period and make an appointment before the closing date, so early applications are encouraged.

FICS is seeking a creative and committed Communications Officer to join the Development and Communications team. The purpose of this role is to deliver FICS' communications strategy, expanding our reach and producing engaging and accessible content. This role sits as part of the Development and Communications function, serving both the advancement of FICS’ theory of change as well as working with the programmatic teams in a support capacity. In this position, you'll thrive on collaboration, working closely with various teams and working in a busy, adaptive environment. 

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are looking for an experienced Fundraising Events Co-ordinator to assist in the smooth running and successful management of our well established and growing events portfolio. Working with our dynamic events team you will be instrumental in ensuring that all World Jewish Relief events are of the highest standard and delivered with immaculate care and precision. This role is critical in ensuring that World Jewish Relief continues to grow and engage a wide-ranging audience, raising funds in support of our inspirational projects and programmes worldwide.

 You will be responsible for:

• Supporting the events team in the planning, coordinating, administration and delivery of World Jewish Relief events including our flagship Annual Dinner.
• Managing and leading on the planning of smaller engagement and fundraising events both in person and online.
• Supporting and overseeing World Jewish Relief’s Young Committee by assisting with the delivery of their events and attending committee meetings
• Liaising with colleagues and partners to organise supporter Insight Trips: creating itineraries, booking transport and managing all details.
• Supporting and assisting donors who are planning events to raise funds for World Jewish Relief.
• Working with the communications team to organise World Jewish Relief’s participation at communal events and attend these events.
• Managing and leading on stewardship of World Jewish Relief runners in the London Marathon and other challenge event activities.
• Working with the fundraising and marketing team to launch and deliver a new fundraising initiative supporting World Jewish Relief's Home Repairs programmes in Ukraine.

You should have:

• Proven experience in event planning, coordination and delivery to a high standard, preferably within the non-profit sector.
• Demonstrable knowledge of event fundraising techniques and sector trends.
• Experience using a database (ideally Raiser’s Edge) to the highest level, both to record and analyse information.
• Experience in successfully managing numerous priorities at one time, meeting tight and non-negotiable deadlines.
• Excellent communication, interpersonal, and organisational skills.
• Excellent administrative skills, impeccable accuracy and attention to detail.
• The ability to use your own initiative, make quick and independent decisions where necessary and to work under pressure.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

As part of your application, we ask you to demonstrate your suitability for the role by answering the following questions in your cover letter:

• Why does this role appeal to you and what skills do you have that will help you to excel in this role?
• What do you think makes a successful fundraising event?

As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
 

Key Duties

People & Culture Strategy

• Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
• Drive consistency of the implementation of the Plans
• Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
• With senior leadership, manage talent and succession planning

Human Resource Management

• Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
• Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
• Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
• Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
• Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
• Complete all required administrative tasks for new starters and colleagues leaving the organisation
• Processing and managing of maternity, paternity, and adoption in line with policies and best practice
• Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
• Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
• Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
• Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
• Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
• Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
• Support change management processes

Business Support/Compliance  

• Contract management for Employee Assistance Programme
• Contract management for IT