Customer Support Jobs
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2024? Apply for the HR Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The principal responsibility will be to support our ambition to become a best practice national body and an employer of choice, responsible for the day-to-day management of the HR function within Emmaus UK, as well as the development of our approach to in-house learning and delivery of our new People & EDI Strategy.
The role will be responsible for all aspects of Human Resources at Emmaus UK, overseeing the whole employee lifecycle, from recruitment and induction processes to offboarding and exit interviews.
The postholder will oversee HR processes, reviewing their effectiveness and identifying and embedding improvements to improve the employee experience.
Working with the Director of Resources, the role will be central to the delivery of the strategic objectives with an HR focus, while taking responsibility for the operational HR function to ensure a positive and supportive working environment for the staff team.
Who are we looking for?
The newly created role of HR Manager will sit within the Resources directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
What we offer
· £46,297 (pro rata)
· Working hours: 3 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 08 December 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 16 December 2024.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
Registered Charity 
11 - 20
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The engagement team brings together marketing and communications, fundraising, grants and volunteering to build and sustain long-term relationships with the local community that will support the work of Age UK Lambeth. The team aims to encourage active community involvement whether it be regular giving, volunteering, supporting our campaigns or contributing to our programmes.
The role of the Marketing & Communications Officer is to support the Engagement Lead, Engagement team and the whole organisation with marketing, internal and communication and fundraising support.
Thank you!
We have an exciting opportunity within our Multi-crime Service. We are looking for a Children and Young Person Case Worker, working full time (37.5 hours) Monday to Friday, with some out of office hours working, and occasional Saturdays, dependent on the needs of our service users. This post is to cover maternity leave until 30th September 2025.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we would love to hear from you.....
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of crime to cope and recover. You will be responsible for establishing contact with victims to assess the impact of crime and providing appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.
You will be working 7.5 Hours a day between 8am-8pm, as part of a rota covering Monday to Friday and the occasional Saturday.
You will need:
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Marketing and Engagement Executive
Location: London with Hybrid Working (2-3 days in London office, Fenchurch Street) with some travel to project visits
Job Type: 30 - 37.5 hours
Salary: £30,000 - £35,000
Reports to: CE and Corporate Fundraising Manager
About CRASH:
CRASH charity was founded in 1996 and thanks to the support of companies and individuals in the property & construction industry, for the last 28 years we have constructed places that care for people. CRASH is a respected and unique charity that lies at the heart of the property and construction industry.
CRASH helps homelessness charities and hospices with all aspects of their construction challenges. The companies who support us provide their professional expertise, their construction products and their donations which combine to construct places that care for people.
Job Summary:
The Digital Marketing and Engagement Executive will be responsible for developing, executing and optimising strategies to enhance digital presence, drive and engagement, and foster loyal long-term support. This role combines digital marketing expertise with a passion for building and managing strong relationships with the Construction Media, Industry membership bodies and worshipful companies. The role requires a creative, organised and proactive individual who can manage multiple projects and work collaboratively in a small team.
Key Responsibilities:
- Digital Marketing Strategy
- Develop and implement a comprehensive digital marketing strategy to drive engagement and conversions across platforms including social media, email, website, and paid channels.
- Coordinate with the CRASH teams to deliver and manage consistent, on-brand messaging across all digital touchpoints.
- Engagement
- Develop and nurture relationships with the Construction media, Industry membership bodies and worshipful companies ensuring meaningful interactions and positive experiences.
- Identify and build long lasting relationships with media outlets, drafting press releases and securing media coverage.
- Aim to be the Construction charity of choice at media and association events.
- Mange CRASH’s attendance at such events and look to drive increased revenue from attendance at industry events.
- Content Creation & Management:
- Create and distribute engaging content for charity projects and promotional materials across various channels, including social media, email, newsletters, website, press releases and marketing materials ensuring alignment with brand values and organisational goals.
- Attend project visits with the projects team to help create story content.
- Lead on content scheduling and publishing, ensuring messages are timely and relevant.
- Create and maintain a content calendar that supports key campaigns, events, and organisational priorities.
- Data Analysis, Reporting & Trend Monitoring
- Monitor and analyse digital engagement metrics (social media, website traffic, email open rates, etc.) to assess campaign effectiveness and refine strategies.
- Prepare regular reports for CE and board of trustees highlighting successes, insights, and areas for improvement.
- Stay updated on digital marketing trends, supporter engagement best practices, and emerging technologies.
- Propose and implement innovative approaches to engage audiences and build brand loyalty.
- General
- Represent the organisation at virtual and in-person events, strengthening relationships with key supporters.
- Support fundraising team at events.
- Ensure all brand promotional materials are up to date and current
Required Skills and Qualifications
- Formal qualification in Marketing, Public Relations, Event Management, or qualified by experience.
- Previous experience in communications, event management, or a related role, preferably within a nonprofit setting.
- Excellent communication skills with experience in writing compelling narrative and the ability to tailor messaging to different audiences.
- Strong organisational and time management skills with the ability to manage multiple projects simultaneously.
- Experience in social media management, content creation, and digital marketing.
- Proficiency in Microsoft Office Suite and design tools (e.g., WordPress Canva, Adobe Creative Suite).
- Strong interpersonal skills with the ability to collaborate across teams and build relationships with diverse stakeholders.
- A passion for the mission and work of the charity and a desire to make a positive impact
Preferred Qualifications
- Experience in fundraising event planning and donor relations.
- Experience with digital tools such as HubSpot, Act, or similar CRM platforms.
Key Competencies
- Creativity: Able to think outside the box and come up with innovative ideas for events, campaigns, and communications.
- Attention to Detail: A meticulous approach to event planning, communications, and content creation.
- Collaboration: A team player who can work effectively with others to achieve shared goals.
- Time Management: Ability to work under pressure, prioritise tasks, and meet deadlines.
- Problem Solving: Quick thinking and adaptability in managing challenges that may arise during events or communications efforts.
Key Relationships
- CRASH is a small team of 7 so it is vitally important that this role builds strong collaborative working practices across the organisation as well as with external stakeholders.
Benefits
- 25 days annual leave plus bank holidays
- Company pension scheme offering 5% employer contributions
- Hybrid working opportunities
The client requests no contact from agencies or media sales.
Thank you!
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £37,443 FTE (Outside of London); £39,449 FTE (London)
- 35 hours a week
- 2 year fixed term
- Home-based
- Closing date: 11th December 2024
- Interview date: 16th or 17th December 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We are looking for an experienced Senior Fundraiser to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
More about the role
It’s such an exciting time to join the Partnerships team at Young Lives vs Cancer
This role sits within the Philanthropy and Partnerships team. The team are incredibly friendly, supportive and full of ideas about ways they can support the Partnerships division.
Our current portfolio of partners include charity of the year, commercial and brand partnerships, strategic and pro bono. This role will be leading on our long standing, multi million pound partnership with J D Wetherspoon.
What are we looking for?
To drive our plans and maximise fundraising opportunities across our most successful corporate partnership; we are seeking a passionate, energetic, and strategic individual to join us.
Because this is a contract role, we are ideally looking for someone with existing account management experience in the sector who is able to hit the ground running.
The key skills we are looking for are:
- Management of corporate partners – lead the management of our biggest corporate partner, ensuring that agreed targets and objectives, including financial targets and partnership extensions, are met or exceeded wherever possible. Through exceptional storytelling, communication and presentation skills to engage and inspire senior decision makers and thousands of employees within the partnership.
- Leadership skills in order to inspire your direct report and collaborate effectively with colleagues from across the charity.
- Agility in order to react quickly to new, sometimes unforeseen opportunities and deliver results. Planning and budgets - produce annual plans, budgets, KPIs and partnership plans
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Thank you!
The Vacancy:
RBLI Charity supports disadvantaged Forces veterans from all over the UK in a dynamic Village HQ, and through an award-winning national employability programme called Lifeworks which reaches unemployed veterans all over the UK.
At this time RBLI is undertaking an ambitious appeal to develop Britain’s Bravest Manufacturing Co. (BBMC) one of the largest social enterprise operations in the UK. The role is a key driving force within RBLI’s big gifts function. To support this £12.5m campaign RBLI is looking for an experienced prospect researcher with strong event experience.
RBLI’s Village and social enterprise factory are memorable places to visit and this is transformative for our relationships with our supporters and customers. Meeting staff and residents brings to life what their donations will be able to achieve. It is important for the Fundraising and BBMC teams to host supporters and customers both current and potential. Our visitors also include senior military personnel and dignitaries.
The postholder will work closely with senior stakeholders internally and externally and will take the lead in ensuring events and charity visits run smoothly and achieve their goals.
The company:
Royal British Legion Industries (RBLI) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed.
Each RBLI division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services.
The client requests no contact from agencies or media sales.
Thank you!
Outreach Worker
Salary: £24-25k
Location: Roles available across Essex
Contract type: Permanent
Weekly hours: Monday - Friday, 09:00 - 17:00
Are you passionate about supporting others to live independently? As an Outreach Support Worker, you'll play a vital role in helping individuals thrive in their homes, maintaining their tenancies, and overcoming challenges. You'll work with people facing mental health difficulties and other health-related issues providing support
Key Responsibilities:
- Provide tailored support to customers living in independent accommodation
- Help individuals maintain their tenancies and achieve personal goals
- Deliver both pre-tenancy guidance and ongoing support around welfare benefits
- Collaborate with a team of professionals and senior managers to ensure the success of our Support Service
- Develop services based on the views and needs of our customers
What We're Looking For:
- Demonstrable experience in providing housing management or support services, either professionally or on a voluntary basis
- Experience working with people who have mental health issues and/or other health-related concerns
- A strong understanding of housing support needs and benefits
- A full UK driving licence
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Thank you!
About the role
At Student Minds, digital is at the heart of what we do. From launching the Student Minds Hub to integrating a new CRM system, we’re on an exciting digital evolution journey. As our Digital Product Manager, you’ll lead the charge in ensuring our digital ecosystem supports our ambitious 10-year strategy and operational goals. You’ll have the opportunity to work on transformative projects like consolidating our websites with Northern Bear Agency and optimising the use of our CRM across the organisation.
This role offers variety, challenge, and the chance to make a tangible impact on student mental health. You’ll work collaboratively across teams, manage digital products end-to-end, and champion user-centred, data-driven solutions.
What You’ll Do:
- Deliver innovative digital solutions aligned with our digital roadmap.
- Oversee projects, including website consolidation, CRM onboarding, and digital content migration.
- Manage and maintain our digital platforms (Hub, CRM, and website) to ensure functionality and efficiency.
- Champion accessibility, ensuring our digital tools are inclusive and user-friendly.
- Use data and analytics to refine user experiences and drive decision-making.
- Lead external partnerships with agencies and contractors.
- Support and mentor the Content Manager.
- Contribute to strategic discussions, operational planning, and embedding cutting-edge tools like AI.
What We’re Looking For:
- Proven experience in digital product management, with a track record of delivering successful digital projects.
- Strong knowledge of CRM systems, website management, and content migration.
- Expertise in analytics platforms (Google Analytics, HotJar) and user testing.
- A commitment to accessibility, diversity, and inclusion in digital development.
- Excellent communication, leadership, and project management skills.
- Passion for mental health and making a positive societal impact.
How to Apply
If you’re ready to lead our digital evolution and make a meaningful impact, we’d love to hear from you!
- Download the recruitment pack where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form -instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Upload your completed application form.
- Complete the Equality Monitoring Form.
Application deadline: 8th December
Interviews: 18th December
Thank you!
The Opportunity
The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.
Contract Type: Fixed Term, 12 months
1. Achieving Results
- Organising, supporting and delivering skills sessions, partner events, university trips, both in person and virtually across SMF cities and other parts of the UK.
- Coordinating logistics for virtual and in-person events, including content creation, securing venues and speakers, producing webinars and video calls, advertising events, collating attendee lists and compiling feedback/evaluation
- Coordinating logistics of 6F/S5-6 and undergraduate internships, including but not limited to, internship advertising and student selection, liaising with students and employers throughout internship delivery, and compiling student feedback/evaluation
- Collaborating with SMF STAR Support partners to support the young people on our programme in their applications for internships and graduate roles
- Assisting with the organisation and delivery of in-person residential programmes for students from across the country
- Creating digital resources and supporting services that help APP students with university applications and internship and career opportunities
- Staying on site (day and overnight visits) for residential programmes and/or university visits when the need arises
- Support the running of the Social Mobility Foundation’s Mentoring Programme, including but not limited to, mentor recruitment, student and mentor matching and monitoring the relationship of participants and their mentors in assigned sectors
- Building relationships with schools and employers to promote and gain support for SMF’s programmes, including visiting and presenting in schools in the coordinator’s region and engaging virtually with schools and employers across the UK
- Marking student applications to the Aspiring Professionals Programme and onboarding students across the UK
2. Self-management
- Taking a problem-solving approach to the role, escalating issues as needed
- Managing work across a range of areas simultaneously
- Developing a strong understanding of the SMF’s work and social mobility across the UK, demonstrating SMF values in all work
- Using initiative to ensure effective liaison between the SMF and its student participants and target schools and colleges
- Using initiative to ensure effective liaison between the SMF and its employer partners
3. Delivering Excellence
- Maintaining excellent monitoring, evaluation and tracking procedures for student progress and the effectiveness of activities and events; compiling reports as required
- Undertaking all relevant activities to ensure all stakeholder relationships are well maintained, including meetings and email/letter correspondence, general admin tasks, and the resolution of any complaints
4. Collaboration
- Primary point of contact with students across the UK
- Maintaining shared inboxes across teams within the SMF
- Supporting the Impact and Strategy Team with programme pilots, as and when necessary
- Other duties, as required by the management team, to assist the operation of the SMF’s activities
Person Specification
- Excellent interpersonal and communication skills
- Strong administration skills and confidence with using IT
- Confidence in preparing and delivering presentations in face-to-face and virtual settings
- Experience of relationship management and/or customer service
- Excellent attention to detail when undertaking tasks
- Ability to work as part of a small team
- Hard-working and efficient
- Self-starter with ability to prioritise tasks, take initiative and work independently
- Ability to adapt to new situations as they arise, and problem solve effectively
- Committed to the aims of the charity
We value ability and potential more than specific experience, and we are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage applications from people from low socio-economic backgrounds, from people who are care-experienced, and from people who are Black, Asian or of minoritised ethnicity.
Benefits
- 25 days annual leave pro rata’d, plus bank holidays.
- Time off in lieu for work outside contractual hours.
- 5% employer pension contribution after a satisfactory completion of a three-month probation period.
- Flexible working hours.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59, Wednesday 11th December
- A letter outlining your suitability for the post along with specific examples from past experience. Please ensure a contact number is included.
- A short statement answering the question: What do you think are the main concerns the young people that SMF target face regarding access to universities and professions? (500 words maximum)
Please note that generic applications and CV’s will not be considered.
Interviews: First round interviews will take place from 16th December 2024. Interview candidates may be asked to complete online tests; this will be arranged after interview.
The client requests no contact from agencies or media sales.
Thank you!
Job title: Programme Administrator x 2
Term: One full time, permanent / one full time, one-year fixed term contract with option to extend
Salary: £29,120
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: 12 noon, Monday 9 December 2024
Interviews: 16 and 17 December 2024 (held online)
NHS Providers’ development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional programme administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.
This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
Please also complete the online interactive equal opportunities monitoring form as part of your application.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
Thank you!
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
- Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
- Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
- Work flexibly across the service responding to enquiries through a range of channels.
- Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
- Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
- Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
- Ability to be calm and use emotional intelligence in challenging casework
- Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
- The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The successful candidate will be required to:
- live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
- Preferably hold a full driving licence
- provide occasional cover on Saturdays and/or Bank holidays
- provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Thank you!
Emmaus Oxford is looking for a Charity retail Deputy Store Manager to join our retail management team running our large charity superstore in Cowley Oxford. Emmaus provides housing support and meaning occupation in our social enterprise to up to 28 ex-homeless men and women [known in Emmaus as Companions]. As well as providing retail management the role also involves coaching and training companions and working closely with our team of Progression Workers and Learning & Development Manager. Emmaus collects donations of furniture and household goods from across Oxfordshire and these are sold in our superstore in Cowley and through our online sales business. Proceeds from sales make a major contribution towards our housing & support service. The role is Fulltime [37.5 hr per week] will involve some weekend working and key holding responsibility. It’s a great opportunity to join a growing charity, in a rewarding role, working directly with the charity’s beneficiaries. Your work will directly help ex-homeless men and women, local people on low incomes and help create a better environment through recycling and reuse.
The client requests no contact from agencies or media sales.
Thank you!
We are delighted to introduce this job opportunity at the Culture Trust Luton for a 0.5 Project Manager. Through a successful funding application to The National Lottery Heritage Fund, we have been awarded £177,513 funding to deliver a Resilience project called ‘Reconnect’. This multi-faceted project explores the Trust’s customer services, sites and operations. There is also funding to deliver events and consultations as well as creative activities to promote engagement and volunteering. The Project also has a budget for making operational improvements that have been identified through the project.
We seek an experienced Project Manager to draw together the delivery of this project, coordinate specialist consultants, creatives and community groups and work with the Culture Trust Team on exploring and embedding change.We are a progressive, Luton-based, arts and cultural charity with a mission to connect communities through culture and creativity. We welcome 250,000 people across the year to our stunning heritage sites; the Hat Factory Arts Centre, Hat District creative workspaces, Wardown House Museum and Gallery, and Stockwood Discovery Centre. The Reconnect Project will work across all our functions, but there will be a particular focus on Stockwood Discovery Centre for community activities and volunteering.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
We are looking for a compassionate, highly motivated and enthusiastic individual to provide tailored person-centred support to a caseload of formerly homeless individuals known as “Companions” especially to those who are struggling with substance misuse. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements.
The successful candidate will understand that many people with experience of homelessness can also be trying to navigate other complex needs. The purpose of the Project worker is to provide a person-centred support to a caseload of Companions in particular to those who are experiencing difficulty in maintaining their tenancy due to their experiences and relationship with substances, including alcohol.
Proficiency with IT and the ability to maintain up do date records in our database are necessary.
If you have the relevant personal qualities, experience, skills, enthusiasm and a positive “can do” attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future.
The client requests no contact from agencies or media sales.
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We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in London, working 37.5 hours a week. This is a hybrid role working both from home and our London office as well as travelling to meet clients.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression
* Clinical supervision and group reflective practice
About the role:
This role is based in Islington (plus any information about travel, hybrid working, flexible)
As an Independent Domestic Violence Advocate you will:
* Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
* Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
* Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
* To have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
* Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
* Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
* Understand safeguarding issues, and the legal responsibilities surrounding these issues.
*Direct service delivery to victims of domestic abuse or other vulnerable people.
*Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
*Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.