Customer Services And Data Manager Jobs in Islington, Greater London
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Magistrates are the unsung heroes of the criminal justice system, and it's fair to say that justice would grind to a halt without them. We're the Magistrates' Association – the membership body for England and Wales's magistrates – and we’re here to give magistrates a voice and to support them to be the very best magistrates they can be. We work with members and collaborate with the judiciary and across the wider legal industry to develop policy and to advocate for change on behalf of our members.
Magistrate, our quarterly magazine, is our most popular member benefit. Over the past two years we have developed and refined it, and it is consistently rated very highly by members as a key source of advice, information and inspiration.
The role
We are looking for a new Editor and Content Manager to lead the production of the magazine, help specify and develop a new digital version to run alongside the printed magazine, and to support the wider communications team, especially with content creation and the website.
What you will be doing
You will work closely with members, staff and suppliers to commission, edit and polish articles for the magazine and ensure that every page is top-quality and that it goes out to members on time and on-budget. On any one day in this exciting and varied role, you could be interviewing members for stories and spotlights, writing engaging articles for the magazine or our website, creating new website pages or editing existing ones, or sourcing on-brand images and photos.
The print magazine is very popular, and we now want to develop a winning digital version alongside the printed version, so one of your responsibilities will be to work with colleagues to oversee its digitisation.
You will also be part of our small but dedicated communications team, which is responsible for delivering not only the magazine, but also the MA’s successful media relations, social media posts and engagement, and the majority of our website content.
It’s an exciting role and, because we have a small staff team, you’ll have ample opportunities to work with colleagues and develop your skills.
Role details
Position: Editor and Content Manager
Responsible to: Head of Marketing and Communications
Location: We’re currently working 100% remotely. We are looking for an office site in the south bank/ Vauxhall area of London, so ideally you would be able to work in that area at least one day per week.
Hours: 21 hours per week (part-time). You could work these hours in three full days or spread over four or five days.
Salary: £35,000 per year (pro-rata)
Annual leave: 25 days annual leave (not including bank holidays) – again pro rata’d.
How to apply:
Click the Quick Apply button below. Please read the application pack for the role. You’ll be asked to answer a couple of questions, and submit your CV and a supporting statement.
Interviews will take place between Monday 28 October and Wednesday 6 November, although we may call early applicants for interview before these dates.
Closing date: noon on Monday 21 October 2024.
Please note: we are actively reviewing applications. This advert may close early if a successful candidate is found.
The client requests no contact from agencies or media sales.
We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.
What you’ll do:
- Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
- Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
- Review and prepare CESR and MTI applications for assessment by the specialist committee.
- Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
- Provide a timely, customer-focussed and responsive service.
What you’ll need:
- Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
- Ability to understand, interpret and advise on legislation, external processes and complex documentation.
- Strong communication skills with the ability to explain complex issues.
- Strong team player able to work collaboratively to meet team goals.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Team: Finance
Location: Remote
Work pattern: 35 hours per week, Monday – Friday
Salary: Up to £48,444.39 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Management Accountant:
- work closely with Budget Holders to provide expert support and insight to aid financial decisionmaking
- provide financial reports and analysis for the Charity and its trading subsidiary, including the production of monthly management accounts and support the production of the statutory accounts and the related external audit
- deliver the budgetsetting and reforecasting processes and provide financial expertise and support to budget-holders across the charity, working closely with the rest of the team to deliver a joined up and robust set of numbers and commentary
- provide analytical skills for strategic and operational improvements, including reviewing business cases and supporting projects
- work collaboratively with the rest of the team to deliver financial planning and analysis functions, as well as supporting the wider Finance team to deliver an efficient and effective service to the Charity
About the Finance team:
- responsible for managing the financial operations of the Charity
- plays a vital role in the organisation’s success by ensuring sound financial management, betterinformed decision making and supporting delivery of the overall strategy
- responsibility for key tasks such as budgeting, financial reporting, forecasting and analysis
- the Management Accounts team are a team of five, reporting into the Senior Management Accountant, all of whom support the Head of Budgeting & Reporting
- the wider Finance team includes the Operational Finance team, including AP, financial accounting and payroll
What we’re looking for in our Management Accountant:
- CCAB qualification
- Collaborative and proactive approach, working with Finance and wider colleagues to solve problems and continually improve the work we do
- Confident in the use of accounting packages, data manipulation and assimilation of information from multiple sources
- Methodical, concise working ethic and business acumen
- Experience of the Management Accountant role in a large organisation (250+ employees)
- Experience of working with a broad range of Budget Holders and business areas, providing support and advice around financial management issues
- The ability to explain financial related matters to nontechnical customers, with excellent oral & written communications skills
- The ability to build strong relationships and influence change
- Experience of working in the charity/not for profit sector OR adaptable and comfortable in tackling this new environment
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 7th October 2024
Virtual interview date: w/c 21st October 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Making a better life for cats, because life is better with cats
About the role:
Our Health team has an exciting opportunity for three new roles to join the team. Two of these roles will be focused in our North London TST team, and one in our Lewisham hostel team with a focus on improving the barriers faced by those experiencing homelessness when accessing health care.
As a Health Lead, your role will focus on developing and embedding SHPs health approach into the services the charity provides. It will involve working with and supporting those living within our hostels who have underlying health needs to access and maintain the health care they need. To complete initial health screening tools, create a health support profile plan for each client and to make referrals to and support them in engaging with the correct services (i.e. dentistry, podiatry). In this role you will complete health mapping and use this information to influence partnerships formed with external services to help overcome barriers faced by those experiencing homelessness.
The approach taken with clients will be psychologically informed, incorporating an understanding of Personality Disorder, complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships of trust with clients, supporting them to engage in health care support and see an improvement in their overall physical health.
About you:
To be successful, you will have:
- A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
- Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services.
- Good understanding of local level health set up/services i.e. homeless health providers and teams.
- Confidence in working both as part of a team and independently.
- Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues.
- The ability to advocate for and coordinate access to health care for clients with multiple disadvantage.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th October at midnight
Interview date: Wednesday 23rd and Thursday 24th October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening.
As our Marketing Manager, you will drive our marketing strategy, manage social media, create engaging content, and collaborate with stakeholders to promote our mission. Your work will help make a meaningful impact on the lives of older people while elevating our brand and supporting key events.
What will your typical day involve?
You will develop and implement a marketing strategy aimed at reaching diverse audiences, including those in need of care, professionals, and donors. Managing social media across platforms, maintaining branding consistency, and liaising with external consultants will be key tasks. You will also maintain our website, design promotional materials, optimise SEO, and assist with photography and event materials, ensuring GDPR compliance. Promptly handling telephone and email enquiries is another essential responsibility.
Collaboration is central to this role, as you’ll work with various departments, external partners, and suppliers to foster positive relationships in line with our values. Some evening and weekend work may be required to support events.
Who are we looking for?
We seek someone with a positive attitude and excellent communication skills, committed to making a difference. A good understanding of Jewish culture is essential, as are strong literacy and numeracy skills to produce written materials and statistical information. A Graduate Level qualification in Marketing/Media is essential.
Proven experience in marketing and communications, along with knowledge of office administrative procedures and excellent IT skills, is required. You should also have expertise in designing and managing marketing campaigns, with proficiency in Canva, InDesign, and Photoshop.
What is in it for you?
- Car parking on site (Nightingale House)
- Transport from East Finchley Tube Station (Hammerson House)
- Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days including bank holiday annual leave, increasing over time
- Subsidised staff restaurant (Nightingale and Hammerson House)
- Refer a friend bonus scheme (T&C applied)
- Cycle to work scheme
For more information on our benefits, please click here.
Hours
Full-time 37.5 hours a week
Salary
£37,000 - £39,000 (FTE) per annum
Apply Now
If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Values
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Agencies
No Agencies, please.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements.
Sponsorship
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System.
Please do not apply if you require sponsorship.
Diversity
We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Refugee Council – Philanthropy Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours
Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.
Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK. Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment. Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system. The charity works with more than 14,000 men, women and children every year.
As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.
This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.
The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.
To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.
Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.
Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.
This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.
CLOSING DATE: Monday 30th September, 9am BST.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Philanthropy Manager
Manager: Senior Philanthropy Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £34,000-£40,000 (London) or £32,000-£38,000 (Manchester/Birmingham)
Hours: 5 days per week (37.5 hours) but open to part-time (30 hours minimum), and flexible working arrangements
Contract: Permanent
Overall purpose
The Philanthropy Manager will manage and steward a portfolio of funders and donors – across trusts and foundations, statutory sources and major donors – to secure annual and multi-year gifts in support of Breaking Barriers’ vision. As well as managing relationships with our existing donors there will be a focus on creating new relationships through proactive prospecting and developing a long-term strategic approach to stewardship and relationship development.
You will be an ambitious, enthusiastic, energetic, and autonomous fundraiser with a demonstrable passion for supporting people from a refugee background. You will have a strong track record of high-value relationship management and fundraising, ideally specialising in Trusts, Statutory, Major Donor fundraising or a related area. We are looking for someone who can successfully secure and steward gifts of 5 figures and above – so evidence of stewarding high-value relationships and high-quality written skills are key. You will collaborate with additional fundraisers across Trusts, Statutory, Corporate and Major Gifts to coordinate approaches and maximise opportunities across all functions.
We welcome applicants with relevant transferable skills from other sectors and other areas of fundraising but a strong knowledge of the fundamentals of grant fundraising is essential. We are looking for a passionate individual who can get people excited about the work we do and who wants to make a difference in the lives of individuals from a refugee background. You will share our energy and determination, and will be attracted by the idea of working in a team with big ambitions, and in which you will have the opportunity to grow and develop. We encourage creative thinking and new ideas so a proactive individual who is able to spot opportunities and take the initiative would thrive in this role.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Friday 11th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A specialist Arts University based in central London is seeking an IT Support Manager for a full-time permanent role. The organisation is a prestigious arts focused University with around 600 students. They have two sites – one being the main teaching campus near Kings Cross, the other an art gallery with some teaching capacity, on the Strand.
The role is paying a starting salary of £50,942 per annum plus an excellent package including a leading pension and 36 days annual leave. The role will be based onsite predominantly at the Kings Cross site – working from home 1 day per week may be considered.
Reporting to the Head of Information Services, Systems & Technology (ISS&T) and working in a small IT team of around 5 people, this role line manages 1 IT Support Officer and takes the lead on the service delivery aspects of the IT team. This covers frontline user support and managing the daily operations of the IT function. The organisation predominantly deploy Windows devices, but they have an increasing number of MACs so experience of supporting IOS would be an advantage.
The successful candidate will come from an IT Support/Manager background, should have experience managing small teams, and should have a strong user focus and service delivery background. Experience from within the Higher Education, Arts, Charity, or Membership sector would be advantageous for the role. The role will also involve the development of a new asset management tool and leading on a telephony focused project.
The post holder will:
-Manage the Service Desk for both sites and the relationship with the 3rd party providers
-Monitor and report on existing service to assist in developing the IT & AV Support Service
-Provide professional and technical leadership and operational management to the IT Helpdesk team with a dotted line to the AV Support team
-Implement service standards and develop common systems and processes based on industry best practice.
-Ensure that the IT & AV Support Service is efficient, effective and can adapt to changing circumstances.
-Work alongside the Project Manager and IT Operations Manager in the delivery of IT projects
-Provide technical, project and administrative support to the Head of ISS&T
-Maintain and administer Active Directory and Entra user and service accounts
-Maintain licensing for all software products and subscriptions
-Support the Head of ISS&T with the purchase and invoicing of hardware, software a consumables
-Manage and maintain IT asset information
-Ensure documentation and alerts are publicised and maintained on the IT Services Hub
-Manage increased IT service delivery required to support new and existing students during Welcome Week and the beginning of each new academic year
Candidate requirements:
-Degree level qualification and ITIL qualifications desirable
-Recent proven experience of leading and developing an effective IT Support team and helpdesk service in a complex environment. Including setting targets, identifying training needs and delivering development plans
-Good technical knowledge of various hardware and software technologies including Windows, desktop PCs, laptops, mobile devices, printers, MFDs, Microsoft OS, Mac OS, Microsoft Active Directory, M365, and Adobe.
-Recent experience in a Service Delivery role with experience of managing, allocating and monitoring IT support tickets, setting KPIs to improve service delivery, managing underperforming teams and suppliers, setting up new services such as staff onboarding, asset management, procurement etc & managing 3rd party suppliers
-Experience or an interest in the higher education, arts or charity sector advantageous
Closing date and interviews: ASAP/rolling.
Please note this is a replacement hire for somebody leaving in November.
Please send your CV for further consideration.
Liberty is looking for a Finance and Governance Officer. Reporting to the Head of Finance, and working closely with the Finance and Operations Director, this is an exciting, fast-paced and varied role which sits within our Finance Team. The post holder will both provide the day-to-day bookkeeping support for our busy finance function as well as providing administrative support for our two Boards and their various Sub Committees.
The successful candidate will have exceptional attention to detail, numeracy and communication skills, will be self-motivated, will enjoy managing competing workloads, and working collaboratively across broad groups of internal and external stakeholders.
The successful applicant will have a strong commitment to Liberty’s anti-oppression values and strategy and a keen interest in our work.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 5PM Monday 14 October 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CV’s for this role. All applicants must complete the application form to apply.
First round interviews will be held on Tuesday 5 November and Wednesday 5 November.
Second round interview will be held on Tuesday 12 November.
Unfortunately we will not be able to accommodate requests for interview slots outside of these dates on this occasion.
Please apply via our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This is a fantastic opportunity to join the Career Ready team in a new role. You'll work in collaboration with our Regional Manager for Tees and Tyne and our Partnerships and Income team.
You'll play a key role in our success by growing, developing and delivering all aspects of the day-to-day relationship management of local employer and corporate partner supporters in the Tees and Tyne region.
Business Engagement Manager
Hours:21 hours, 3 days per week
Contract: Fixed Term for 12 months with the possibility of extension (pending funding conversations with existing partners).
Region: Tees and Tyne
Location: Homebased. Must be able to travel occasionally to locations across Tees and Tyne to attend meetings with employer partners.
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 16-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Summary of main responsibilities and accountabilities
Partnership Management, Stakeholder Engagement & Business Development
· Working alongside the Tees & Tyne Regional Manager to respond to the needs of the programme, ensuring that our young people have meaningful encounters with a range of employers from a diversity of industries and sectors.
· Day-to-day operational account management for employer supporters, ensuring they have excellent experiences.
· Full partnership and operational account management for lower-level funders in your region.
· Promote the contribution of Career Ready and awareness of Career Ready to potential supporters and assist in engaging their commitment to give both practical and financial support.
· Engaging new corporate, third and public sector organisations to directly support the programme delivery, working with the Head of Programmes to launch and grow the Tees & Tyne Regional Action Board
· Work with the Programmes and Partnership and Incomes teams to develop and deliver the overall employer engagement strategy for the area ensuring that the number of mentors is matched with the paid internship commitment and that employer volunteers are in place for masterclass delivery and workplace visits.
· Working with the Partnership Manager leading the relationship with BP to help generate leads with local businesses that are connected to BP’s activity in the region.
Please see the Job Description for full details
Person Specification
This is a wonderful role that requires passion for our purpose and a broad range of skills, experience and the ability to demonstrate an understanding of the environments we operate in. You can develop, grow and maintain valuable and valued relationships through your motivation for what we do, with a passion that inspires and engages others, alongside the capacity to identify and manage multiple priorities. You need to thrive on attention to detail, be able to listen to what is not said, be well organised and confident to engage with and influence a wide range of people. You will research and approach opportunities and outcomes with an entrepreneurial mindset.
Experience Required:
· Demonstrated experience in managing employer accounts and generating income.
· Developing, growing and maintaining a broad range of stakeholder relationships
· Experience of inputting into impact reports
Skills, Knowledge and Behaviours:
· Able to plan and execute events and presentations to a high standard, taking into account different audiences and communication styles
· Self-assured with great listening and negotiation skills to influence and communicate inspirationally, accurately and effectively to a wide variety of audiences
· Invests in understanding the bigger picture to enable local plans in service of our strategy and innovations which fit with Career Ready’s mission, values and practices
· Composed and engaging whilst managing multiple activities and processes that, when combined, are the recognised high quality, high care, high impact Career Ready programme
· Confident enough to manage and motivate yourself to deliver a range of outcomes and able to seek the views, ideas and wisdom of others
· Truly great organisational skills, able to prioritise, keeping stakeholders informed and engaged
· Ability to interpret and utilise data effectively.
· Demonstrated expertise in income generation, business development, and account management.
· Commitment to demonstrating Career Ready's values
· strong IT literacy skills (CRM system [Salesforce] /Office 365 - Microsoft Teams, Word, Excel and PowerPoint) and are social media savvy.
We are committed to the safeguarding of young people. The role-holder will be required to complete an appropriate level of DBS check.
Purpose of the job
This role is an exciting opportunity for an outstanding individual to join the UK Youth Fundraising team. UK Youth already works with a broad range of exciting corporate partners, including Coca-Cola Europacific Partners, KFC, Burger King and RSA Insurance. This role focuses on identifying and securing new income generation opportunities with Corporate Partners across strategic, commercial and charity of the year style collaborations.
Key responsibilities
- Lead and secure income from new corporate organisations and achieve new business targets
- Identify new corporate opportunities to add to the new business corporate pipeline
- Pro-actively engage new businesses using a range of methods: e.g. working with senior stakeholders, events, networking, cold calls, emails, LinkedIn
- Develop and strengthen warm relationships with prospective funders and find opportunities to engage them in the work of UK Youth
- Develop corporate bids, budgets and proposals, managing the process across different teams, cultivating strong relationships with internal and external stakeholders
- Create and present high quality, persuasive funding bids to C-suite audiences and senior stakeholders
- Present and attend meetings alongside senior leaders and stakeholders at UK Youth
- Work with the Senior Partnerships Manager to identifying new streams of income from different corporate audiences
- Work with the Senior Partnerships Manager to develop the corporate partnerships offer beyond income generation, identifying opportunities for corporate partners to offer their skills and expertise to further UK Youth’s charitable objectives
- Ensure all donations are accurately recorded and recognised, working closely with the finance team
- Ensure that the CRM is up to date and accurate at all times
- Keep up to date with trends, research and data on fundraising and corporate partnerships, helping to inform long-term strategy
Experience we're after
- Demonstratable experience in a sales or corporate fundraising role, working on six – seven figure proposals
- Proven track record of corporate partnerships fundraising/ securing sales targets from new organisations
- Experience of working in a busy and deadline-driven environment and achieving ambitious targets
- Experience negotiating, pitching and presenting to senior (C-suite) internal and external stakeholders
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 7th October 2024 at 11:59pm (Midnight)
Interview date(s) proposed: w/c 14th October 2024
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
If you are passionate about the power of data and insights and want to support young people to transform their lives, then this is a fantastic opportunity to join the Impact team at The Prince’s Trust.
Making an impact on young people’s lives is at the heart of what we do so measuring and evaluating our services is key to informing the programmes we design and showcasing our success with partners and funders. We are looking for a task-focused, diligent, and organised professional to support the delivery of our impact tools, reporting and projects.
You will be numerate, with great communication skills and an eye for detail. This role is ideally suited to someone who has excellent co-ordination and customer service skills with an interest in using and developing their knowledge and skills in research and evaluation.
Most importantly, you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Improving the mental wellbeing of Londoners by supporting them to gain and sustain good employment
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
As an Employment Specialist at Twining Enterprise, you will play a crucial role in our IPS Workwise Employment Services programme. The service provides employment support to people across Northeast London, with serious mental health challenges, to gain and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence. A day in the role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining and partner databases, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- A commitment to Twining's mission, vision, values;
- A dedication to promoting mental health and meaningful employment;
- A positivity to champion equality, diversity and inclusion;
- Deliver a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering an IPS employment service. This will include working alongside managers and frontline staff and members of partner/commissioner organisations.
- Deliver a role with a dual responsibility to clinical partners and Twining, while complying with Twining's internal procedures and all relationships, both internally and externally.
- Manage a caseload of up to 25 people, advising and supporting clients to overcome barriers, to help them find new employment and remain in work.
- Ensure Twining's CRM and the Trusts Rio system are updated with all plans and actions relating to your clients. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.
- To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
- To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
- To promote the benefits of supporting participants to access employment, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
- To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
- To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
- To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
- To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
- To deliver employment workshops with other members of staff as required.
- To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
- To maintain a professional relationship with the clients and with staff, with particular attention to confidentiality and maintenance of professional boundaries.
- Update and maintain NHS patient record (Rio).
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
- IPS delivery experience (D)
- Demonstrable evidence of Continuing Professional Development (E)
- Experience of internal (and external) partnership working (E)
- Demonstrable experience of successfully working to targets (E)
- Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E)
- Experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
- Experience of joint working and working in multi-agency partnerships (D)
- Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
- Excellent verbal and written skills and ability to communicate concisely and effectively (E)
- Demonstrable experience of providing excellent customer service skills (E)
- Understanding of our participant group and the barriers they may face (E)
- Skilled in coaching and guiding people to maximise potential (E)
- Knowledge and understanding of the relationship between employment and mental health (D)
- Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
- Able to present confidently to external stakeholders and partners at various levels (D)
- Experience of opening job opportunities with a range of employers (D)
- Understanding of data protection and information security (E)
- Excellent interpersonal and communication skills (E)
- Dynamic personality, confident engaging with a range of stakeholders to promote the service (E).
- Good at building relationships with both internal and external stakeholders (E).
- Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
- Ability to work well as part of a team and independently when required (E)
- Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
- Strong belief in the value of employment in supporting good mental health (E).
- Empathetic and person centred (E).
- Open to feedback and proactive in addressing self-development (E).
- Proactive in managing one's own health and wellbeing (E).
- Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E).
- This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E).
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974 (E).
- Trained in the IPS approach (D).
- Willingness to travel in designated Borough of Redbridge (E).
- Able to work flexible hours as the needs of the job dictate (E).
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
Camberwell with regular travel across London
Ref RSL-241
Are you a proactive, organised and collaborative individual with a proven record in managing and coordinating tasks and programmes of work and managing a workload with competing demands? Looking for an exciting and career-enhancing new opportunity?
If so, St Giles Trust is looking for a Regional Support Coordinator to be an integral member of our London team, acting as a central internal point of contact to ensure the overall coordination of HR, Finance, GDPR, facilities and administrative activities as well as providing periodic support to project teams.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
This multi-faceted role will see our successful candidate support the Management Team with recruitment campaigns and the central HR colleagues with our safer recruitment processes. You will also help to coordinate new starter training and provide administrative support to the Management Team in ensuring employee risk assessments are carried out annually and recorded appropriately.
We will count on you to ensure invoices, expenses and all contracts are submitted to finance in a timely manner and act as the point of contact for all local finance-related queries, while you will also fulfil a broad range of GDPR duties, such as developing, administering and coordinating the local data protection database and monitoring and reviewing new project set ups. Being the point of contact for landlords, external building managers and internal Support Services colleagues to ensure the needs of the team are meet in terms of office-based requirements and coordinating our local compliance with health and safety requirements are also key duties.
What we are looking for
• Experience of working in the voluntary sector, with an understanding of the pressures and demands
• Experience of providing administrative support to a large team and of using financial software
• Understanding of the importance of confidentiality and of the principles of Data Protection
• Understanding of the adverse experiences of our clients who are experiencing issues such as
homelessness, substance misuse, debt, involvement with gangs etc.
• Impressive interpersonal, relationship-building and communication skills, both verbal and written
• A flexible, proactive and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 1 October 2024.
The National Youth Brass Band of Great Britain (Youth and Children’s Bands) is the UK’s leading brass band for children and teenagers.
The Band exists to give exceptionally gifted young brass and percussion instrumentalists the opportunity to perform advanced music and receive the highest quality teaching, care and help to provide the brass band movement and the music profession with the next generation of brass players. At all times the Band's priority is the safety and well-being of the brass musicians of the future. You will be subject to sn enhanced DBS check.
Not only does the Band provide talented youngsters with opportunities to play brass music to the highest standard, but also to improve their musicianship and musical horizons.
The primary purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can meet the goals of our strategic plan.
The role will involve developing strategic communications, in order to raise public awareness of the Band’s work to support and market its courses and concerts as well as supporting fund raising for the organisation.
This role will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements.
We exist to give the brightest young brass and percussion musicians the opportunity to develop their musicianship, play together and inspire others.
The client requests no contact from agencies or media sales.