Customer Service Administrator Jobs
At Ambitious about Autism, we're currently looking for a Trust Fundraiser to join our team.
You'll sit within our Philanthropy team, working on charitable trusts and foundations who generally give up to £30,000, working with a portfolio of approximately 75 active trusts and foundations. You'll research, identify and drive forward new income opportunities, maintaining relationship with existing donors and ensure our supporters have an excellent experience.
You'll deliver high quality, written application and reports to trusts and foundations, in line with funder deadlines, keeping in touch with donors and prospects via phone, virtually and face to face. You'll match potential donors with projects, collaborating with internal stakeholders to ensure a cohesive approach.
This is an exciting time to join a high-performing and experienced team, with the Philanthropy team consistently bringing in over half of our voluntary income.
We are looking for someone who has:
- Ability to manage a task or project from conception to completion and meet deadlines.
- Ability to engage and collaborate with internal and external stakeholders.
- Excellent interpersonal, written and verbal communication skills.
- Ability to think creatively and innovatively to generate income in line with the organisational strategy.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Events Fundraiser
£30,195.77
Hybrid working
37.5 hour per week
About us:
At Bluebell Wood Children’s Hospice, we care for children and young adults with life-limiting conditions. We support hundreds of families, both in our hospice and in family homes.
Our support services are wide ranging and bespoke to each family; including overnight care, music therapy, counselling, sibling support groups, home visits and much, much more.
It costs around £6.5m to keep our doors open for families across South Yorkshire and beyond. Statutory funding makes up 16% of this amount and the rest is raised through fundraising activity.
Our services include overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team supports these families in our modern, purpose-built building. All our rooms/bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.
We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.
The role:
We are seeking a motivated and results-driven individual to join our team as the Events Fundraiser teamed with a commercial sales focus. This role requires a unique blend of fundraising expertise and commercial acumen to drive our vision forward. To manage an engaging programme of supporter events at Bluebell Wood including budget forecasting and reconciliation.
To plan and run a strong and successful events programme to raise substantial income and awareness across the Bluebell Wood catchment area, attracting different sections of the community including family members and corporates.
To be the leader and person in charge at all Bluebell Wood fundraising events and activities including third party and mass participation events. Additionally, this role will focus on developing commercial sales strategies to generate revenue through partnerships, sponsorships, and product sales. The ideal candidate will have a strong background in both fundraising and sales, with a proven track record of achieving targets and building lasting relationships.
No day is ever the same but as one of our Fundraisers you can be certain that each day, you’ll be making a real difference to the lives of local families.
You will work amongst a fun and dynamic team, led by the Regional Fundraising Manager where laughter and collaborative working is always on the agenda! Our team of passionate fundraisers work across the communities we serve to generate funds to help children and families make memories they’ll always treasure. We are the only children’s hospice in South Yorkshire, and each and every penny our team raises helps us to put smiles on the faces of the families in our care. As well as touching our supporters’ hearts, our exciting, high-profile fundraising events make a real difference to families who too often have nowhere else to turn.
If you want to help change lives while having plenty of fun along the way, we’d love to hear from you.
The requirements:
We are seeking a motivated and results-driven individual to join our team as the Events Fundraiser teamed with a commercial sales focus. This dual role requires a unique blend of fundraising expertise and commercial acumen to drive our vision forward. To manage an engaging programme of supporter events at Bluebell Wood including budget forecasting and reconciliation.
To plan and run a strong and successful events programme to raise substantial income and awareness across the Bluebell Wood catchment area, attracting different sections of the community including family members and corporates.
To be the leader and person in charge at all Bluebell Wood fundraising events and activities including third party and mass participation events. Additionally, this role will focus on developing commercial sales strategies to generate revenue through partnerships, sponsorships, and product sales. The ideal candidate will have a strong background in both fundraising and sales, with a proven track record of achieving targets and building lasting relationships.
Why work for us? :
We value each and every person who works for us, and we promise to support you however we can from day one. Read on to find out about our fantastic staff benefits:
We offer flexible working to suit your lifestyle (we’re all human after all) including hybrid working as standard.
Great tech bundles, allowing you to work effectively and easily from home, the office, or out and about across the region.
And that’s not all! We also offer...
In return, we can offer you a fantastic working environment and the following benefits:
· 33 days’ annual leave with the option to buy and sell
· Sick pay
· Health Care Cash Back Scheme
· Free counselling sessions
· Enhanced maternity pay
· Enhanced paternity pay
· Enhanced parental bereavement leave
· Compassionate leave
· Salary sacrifice scheme
· Training & Development
· Investment in your wellbeing
· Volunteering & shadowing days
· Free parking on main site
· Free drinks and subsidised meals
· Time off in lieu
· Uniform
· Eligible for NHS Blue Light Card
· Eligible for The Company Shop
At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.
Closing date: 14th October
We’re here to help every family who needs us make the most amazing memories
Job Title: Energy Efficiency Adviser/Caseworker
Accountable To: The C.E.O
Responsible To: Advice Services Manager
Working Hours 21 hours per week (3 days)
Salary: £19,530 per annum (Including London Weighting)
Location: Limehouse Project, Unit 2, 789 Commercial Road, London
E14 and Other outreach venues across the borough
PURPOSE OF THE JOB:
The purpose of this job is to provide energy efficiency advice and casework-level support to individuals and families living in low-income households and facing fuel poverty. The primary goals of the project are:
1. Raise Awareness & Energy Savings - Educate vulnerable local communities, who may lack prior knowledge, about strategies for reducing energy costs and achieving long-term energy and financial savings. The aim is to empower individuals with practical energy-saving techniques and encourage grassroots peer learning within these communities to help spread survival strategies.
2. Energy Advice & Fuel Debt Support - Offer detailed guidance on energy management, including addressing fuel debt issues, to help clients understand their fuel usage in the context of their overall financial situation. This includes enabling individuals to make informed decisions about energy consumption and related financial matters.
3. Assist Vulnerable Communities in Energy Crisis - Equip particularly vulnerable households with the skills necessary to cope with the growing crisis in household energy debt, as consumption rises sharply. This involves preparing communities to manage their energy usage and finances more effectively in the face of increasing energy costs.
4. Income Maximisation & Benefits Awareness - Help raise awareness about entitlements and assist clients in claiming relevant benefits to maximise family income, ultimately helping them manage energy expenses more sustainably.
KEY DUTIES AND RESPONSIBILITIES:
- Holistic Client Assessment and Support - conduct detailed confidential interviews with clients, applying a holistic approach to assess their needs for advice and support.
- Compliance and Quality Standards - Provide energy efficiency advice and casework support that adheres to the Advice Quality Standard (AQS).
- Comply with AQS case management and case recording procedures and processes, contributing to the delivery of high-quality advice and casework, and the collection and reporting of statistical data as required to enable accurate evaluation of the impact of the service and reporting to funders.
- To be responsible for delivering high-quality one-to-one advice and casework on energy efficiency - targeting our food hub participants and other local residents who are on low income.
- To raise awareness and assist people without any previous awareness/knowledge of how to save on energy costs and develop long-term energy and monetary savings within their homes.
- To facilitate and deliver monthly Switching Off Poverty workshops/talks/group sessions about fuel poverty; how to identify at-risk local residents; what tools/assistance is available; and how to impart help and guidance following the end of the programme - these workshops aim to enable participants to access tools and develop the new skills required to help them monitor, track, record, and understand their household fuel use and bills.
- Provide advice and assistance through a range of channels; Face-To-Face, Telephone, Teams/Zoom, WhatsApp as well as via email/letter.
- To ensure that the service offered is tailored to the needs of clients and takes into account the particular needs of each individual, including issues around communication, understanding, and vulnerability.
- Through clear communication and consultation, ensure that clients remain involved in resolving their energy debt, benefit, and money management issues and are kept informed on the progress of their case throughout our work with them.
- To provide advice and support around energy efficiency and money management; income maximisation; budgeting; saving; debt and understanding and accessing appropriate financial products.
- To effectively use the database system (Lamplight) to organise and manage client support and to take on issues (as cases) for the client that may have issues with billing and metering problems. Take up complaints and provide grant-assisted schemes. All work is to follow the file LHP’s management procedure.
- To be responsible for the delivery of an agreed annual project plan, meeting targets and milestones for the Energy Efficiency advice service.
- To liaise with other agencies and develop and sustain good working relationships with those agencies.
- To be responsible for maintaining project files with evidence of project outputs and milestones.
- Supported by the Advice Services Manager and members of the team, you will collectively develop relationships with other organisations by attending various borough-wide forums and raising awareness.
- To be responsible for preparing the quarterly project monitoring report to send out to the funder and ensuring progress against milestones and achievement of agreed targets are being met.
- To contribute to the monitoring of the project and provide quarterly and annual monitoring data and evaluative reporting to the Services Manager for dissemination to the Funders.
- To establish and maintain warm relations of trust and cooperation with clients in keeping with the Limehouse Project ethos.
- To remain alert to issues relating to capacity, client understanding, and safeguarding issues when working with clients and promptly consult with the Advice Services Manager regarding any areas of concern.
- To respond to clients’ file reviews, take action and follow the key date task diary on the LHP database system.
- To strictly adhere to all LHP policies, in particular those on confidentiality, equal opportunity, case recording, file management policy, etc. Strictly follow the AQS Quality System e.g. clients’ filing system, monitoring system, referral system, etc, and keep them up to date.
- Community Engagements and Partnerships – Liaising with other agencies, such as local authorities, health services, and community organisations, on behalf of clients.
- To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
- Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
- Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
- To observe all rules relating to Health and Safety.
GENERAL RESPONSIBILITIES:
1. To support the Limehouse Project’s overall goals and vision.
2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc., and its online appointment sheets for LHP and external partners.
3. Attend Limehouse Project staff meetings regularly.
4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.
5. Keep up to date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.
The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.
PLEASE APPLY VIA OUR WEBSITE, USING THE APPLICATION FORMS.
The client requests no contact from agencies or media sales.
Job Title: Supporter Care Assistant
Salary: £20,123 per annum (£24,818, Full time equivalent)
Hours: 30 per week over 4/5 days
Term: All year round, permanent.
Location: Home based with regular travel to Lingfield, Surrey.
Closing Date: 1st October 2024
About Us
Epilepsy in childhood can be frightening, isolating and is often misunderstood. We stand up for children and young people with epilepsy. We’re here for them. We campaign for children’s rights. We provide innovative tools, information, and practical support for living everyday life. We coordinate world renowned research into the causes and treatments of epilepsy and deliver cutting edge health services.
Your Role
This role in the Fundraising Team is key to ensuring we offer an outstanding supporter experience to increase the depth of our supporter relationships and grow the number of loyal donors.
Our supporters are vitally important in enabling us to deliver services and support for children and young people with epilepsy. We want to be the charity of choice for donors and ensure they have positive and memorable interactions with us.
The role will:
• Engage and steward supporters by inspiring them around their giving, maximise their fundraising, and ensure their donor journey is tailored, relevant and exciting.
• Ensure the timely and accurate processing of donations, whilst being a first point of contact to supporters.
• Ensure the smooth running of the CRM (Beacon), keeping records up to date and accurate.
• Implement engaging supporter focused communications that inspire and delight.
• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising team.
What we need from you
- A positive, warm and pro-active approach to your work and other people.
- Passionate about supporter experience and improving the lives of children and young people with epilepsy.
- Excellent attention to detail with a willingness to continually learn and upskill.
- Experience of supporter or customer care with a proven track record in excellent customer relationships.
- Experience of working with CRM systems and/or databases including data management.
- Experience of working in an administration role.
We will support you and develop you should you wish for this. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
Please refer to the Job Description for full details of role.
Benefits
- 27 days annual leave plus 8 days Bank Holidays (pro rata if part time)
- Occupational pension scheme
- Health Insurance Plans (Optional)
- Eyecare Vouchers
- Subsidised dining room
- Gym membership options (on and off-site)
- Your Rewards - disounts platform
- Free parking on campus
We are committed to safeguarding and promoting the welfare of children and young people. An enhanced Disclosure and Barring Service check will be required.
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to work in a caring, supportive environment where you can make a real difference to people’s lives?
Role: Fundraising Officer as part of the halow project, a charity providing support to adults with learning disabilities.
Location: Guildford, Surrey (flexibility to discuss hybrid working upon successful completion of probationary period)
Hours: 37.5 hours per week (Monday-Friday, flexible working pattern)
Salary: £25,000-£27,000
Annual Leave: 33 days pro-rata, inclusive of bank holidays.
Training: You will receive fully paid training supplementing any previously completed relevant training, with further development opportunities also available to progress your role and career.
You will be responsible for:
- Providing administrative and other support to fundraising and communications staff.
- Leading on a small portfolio of major fundraising events and activities.
- Maintaining regular contact and excellent communication with internal and external stakeholders and suppliers.
- Support and/or lead on a range of other fundraising activities, campaigns and events.
- Identifying new events, opportunities and approaches that could raise significant funds for halow.
Role Requirements:
- We are looking for someone who is a self-starter, hard-working, flexible and keen to make a difference.
- Demonstratable experience of working a fundraising role or comparable role.
- Experience working with internal and external stakeholders, including staff, trustees, donors, and funders.
- Experience of delivering projects and fundraising targets.
- Knowledge of data security whist ensuring databases are kept up to date.
- Aged 18 and above.
- Right to work in the UK.
- Suitable references.
- Willing to undertake a DBS Check. The initial cost of the DBS application will be paid for by halow.
Please note we are currently unable to provide visa sponsorship.
You’ll get access to great benefits including:
- Free Blue Light Card membership
- Retail discounts
- Free/discounted tickets for events, gigs and shows
- Workplace pension scheme
- Free eye tests
- Cycle2Work scheme
- 24-hour employee assistance program
- Travel season ticket advances
- Staff referral bonus scheme
- AIG Life Assurance (Post Probation)
- Access to AIG Smart Health App
Interviews for this role are ongoing and we reserve the right to interview during the advertising period and make an appointment before the closing date, so early applications are encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The main duties of the role
To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.
- To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
- To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery.
- To update and maintain IntoUniversity displays, publicity and resources.
- To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks.
- To develop educational resources and worksheets for use across all IntoUniversity programmes.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Contract
Permanent, part-time
Start date
As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks.
Working hours
- 16 hours per week
- Monday, Thursday 14:00-18:00; Tues, Weds 13:30-17:30
- Local school term-times only (excluding public holidays)
Days of employment (if term time only)
You will be employed 188 days (of 4 hours each) per year, made up as follows:
- 164 days of work (inclusive of additional days below)
- 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays occurring during term time). For the avoidance of doubt, non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid.
Additional 32 hours (or 8 days of 4 hours each)
These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.
Salary
Starting salary is £27,400 (pro-rata)
Pro-rated salary is £10,558 per annum
Location
IntoUniversity Birmingham East
The Pump
286 Kitt's Green Rd
Birmingham
B33 9SB
Staff benefits
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Staff in FOCUS – rewards, competitions and prizes across the year
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Employer pension contributions of 6%
- Staff in FOCUS – rewards, competitions and prizes across the year
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening.
As our Community Engagement Executive at Nightingale Hammerson, you'll be at the heart of our efforts to connect with and support the Jewish community. Your role will involve spearheading community initiatives, organising impactful events, and managing key administrative tasks.
What will your typical day involve?
You will collaborate with Jewish communities and synagogues, orchestrating and overseeing community events, and managing related clerical tasks. You will also be responsible for liaising with external agencies and assisting in the production of departmental reports.
Your day-to-day responsibilities will include contributing to educational and research projects, delivering exceptional customer service, and enhancing departmental systems and processes. Upholding Nightingale Hammerson’s values, maintaining professionalism, and ensuring confidentiality are crucial aspects of your role.
In addition, you will manage telephone and email inquiries, foster positive relationships with colleagues and visitors, and occasionally work evenings and weekends to support events.
Who are we looking for?
We are seeking someone with A-Levels or equivalent qualifications and a genuine interest in improving older people’s lives. You should have excellent, caring communication skills and a good understanding of Jewish culture. Strong literacy and numeracy skills are required for creating written materials and handling data. Proficiency in office procedures and IT skills (Word, Excel, PowerPoint, and video calls) is essential. Experience with database management is a plus, and you should be able to work flexibly and independently.
Experience in healthcare or education settings is also desired. Prior experience in a similar role, along with project management skills, is advantageous, especially in supporting service developments from initial stages to full implementation.
What is in it for you?
- Car parking on site (Nightingale House)
- Transport from East Finchley Tube Station (Hammerson House)
- Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days including bank holiday annual leave, increasing over time
- Subsidised staff restaurant (Nightingale and Hammerson House)
- Refer a friend bonus scheme (T&C applied)
- Cycle to work scheme
For more information on our benefits, please click here.
Hours
Full-time 37.5 hours a week
Salary
£27,000 - £29,000 (FTE) per annum
Apply Now
If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Values
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Agencies
No Agencies, please.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements.
Sponsorship
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System.
Please do not apply if you require sponsorship.
Diversity
We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you passionate about addressing health inequalities and improving the health and wellbeing of people across Coventry and Warwickshire?
Do you have an understanding of the relationships the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector have with various communities who may not be as engaged with health services or health and care research? For this work funded by the National Institute for Health and Care Research (NIHR), we are seeking an organised individual with event delivery, engagement, and administrative experiences to join the team.In this role for the REN, you will work across Coventry and Warwickshire Integrated Care System (ICS), supporting Working and Steering Group Meetings, and ongoing support of volunteer Community Research Champions.
WCAVA is an equal opportunities employer - ‘Putting Equality, Diversity and Inclusion into Practice’
Job Purpose
The purpose of this role is to provide operational support to CAVA’s Health and Wellbeing Manager to support the delivery of the community engagement aspect of the REN Workplan which is identified through the REN Working/Steering Group. The Coventry and Warwickshire REN is currently funded by the National Institute for Health and Care Research (NIHR) and aims to increase opportunities and inclusivity for people (particularly from underserved communities) to take part in research, to tackle health inequalities, and identify ways for researchers to improve the health and wellbeing of people across Coventry and Warwickshire Integrated Care System.
The post holder will be responsible for supporting Working and Steering Group meetings, attending REN events on behalf of CAVA and taking a proactive role in gathering examples of good practice and sharing outcomes and impact with stakeholders. This role will support engagement with communities throughout Coventry and Warwickshire by supporting delivery of in-person engagement events and support the recruitment of, and support related to, Volunteer Community Research Champions who play a vital and central role within this scope of work.
Main Duties and Responsibilities:
- Support organisation and delivery of in-person engagement events for the REN work
- Support the REN Working and Steering Groups with communications and marketing activities with various stakeholders (including with: VCFSEs; potential and existing volunteer Community Research Champions; updates to funders; and for various communication channels of the ICS)
- Support gathering of examples of good practice and presenting these case studies in various formats
- Support the team with gathering intelligence, and liaising with VCFSEs about capturing and sharing in an Engagements and Insights Atlas the research opportunities and learnings from across Coventry and Warwickshire
- Champion VCFSEs involvement in using their knowledge and understanding of issues related to addressing inequalities and under-representation, and improving health
- Support the REN with writing monitoring reports
- Circulate relevant material and agendas and take notes from virtual and in-person meetings
- Support the REN with the recruitment, on-going support, training, and organisation of virtual and in-person events for volunteer Community Research Champions
- Attend relevant meetings (in-person and virtually, as appropriate)
General
- Participate in individual supervision sessions with your line manager.
- Attend and contribute to relevant CAVA meetings.
- Undertake relevant training agreed with the line manager.
- Ensure that under-represented groups have access to CAVA services offered by the post.
- Comply with CAVA’s work programme, policies and procedures.
- Partake in occasional CAVA events including AGMs and Away Days.
- Undertake additional duties occasionally, commensurate with the grading of this post.
The nature of tasks may vary from time to time but within the levels of responsibility of the post.
If you think you fit the brief for this exciting role,
download an application pack from our website
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
Are you a superb and proactive administrator who enjoys working as part of a committed team to ensure things run smoothly and efficiently? We are looking for a Corporate Relationships Executive to support our work with industry, in particular our wonderful network of Corporate Members. If you are searching for a role with elements of communications, project management, and the chance to lead on processes, please consider applying.
This role supports the Business and Industry team at EngineeringUK – we work with our network of Corporate Members, Professional Engineering Institutions and others who fund our work in education and with young people, including the annual Big Bang Fair.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
· We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
· We are collaborative. We listen, share and work in partnership to achieve our vision
· We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
· We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
· We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About the role
The Corporate Relationships Executive provides administrative solutions and support to the Business and Industry (B&I) team, with a particular focus on supporting our work with Corporate Members. Reporting into the Head of Corporate Relationships, this role works closely with the Head and three Corporate Relationships Managers, and the wider B&I team, to ensure the smooth running of our membership network and other stakeholder relationships. This includes taking the lead on planning and drafting all communications, event and meeting management, project managing the development of new materials, and being a point of contact for our members internally and externally.
The role is London based at the EngineeringUK offices at 10 Lower Thames Street, London EC3R 6EN and will involve some (approximately quarterly) travel in the UK (including overnight). We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and core hours of 10am to 4pm.
Further details of the role can be found in the job description and person specification.
Person specification
Essential skills/competencies
· Strong administrator with ability to suggest and implement improvements to processes
· Track record of high-quality event and meeting management
· Ability to work across a team and wider organisation, with many relationships managed virtually
· Experience using all Microsoft systems, with proficiency in Excel and PowerPoint.
· Good quality writing skills, with ability to write concisely and clearly
· Experience of managing a varied workload and organising your time effectively
· Good research skills, with ability to synthesise information quickly.
· Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Education/level of experience
· There are no firm requirements but this role will suit someone with a few years of relevant experience
· Helpful previous experience includes managing a CRM system and having had a role in externally-facing client or member relationships
· Experience of STEM outreach, working with young people, and working with businesses would all be advantageous but not essential
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
The deadline for applications is 12:00 noon on 29th September.
Interviews
Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 30th September. If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be 7th October.
What can we offer you?
• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser Hampshire
Supporting MHA services in The County of Hampshire
Full time role - 37 hours per week
For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life.
People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.
All our work is always for one reason, which will always stay the same. Helping older people to live later life well.
Could you be the person to join MHA as our Community Fundraiser for the Hampshire as we continue to enable people to thrive in later life?
About the Role
This is an exciting opportunity to make a difference by playing a vital role in our work across the Hampshire. Reporting into the local team and supported by the national fundraising team, this role will be responsible for engaging volunteers both as individuals and groups across the area to raise funds for MHA. You will work closely with all MHA services, building relationships and inspiring and empowering local fundraising to enable those who choose to use our services to thrive. This will include supporting those who wish to fundraise In Memory and utilising MHA’s fundraising products.
A portion of your time will also be spent working in collaboration with community fundraisers across the country on fundraising initiatives and guides which will benefit both your area and community fundraising nationally.
The role will provide an effective and efficient service supporting the organisation and our homes and schemes to meet our vision, values and strategic objectives.
For more information on the role please see the attached Job Description.
About You
Are you a passionate and skilled community fundraiser keen to play a key role in building a local network of community fundraising volunteers? Do you have a passion for working with supporters, building meaningful relationships and inspiring supporters whilst ensuring your work aligns with the results we need? If so, we would love to hear from you.
Working well as a team player you will work closely with both operational colleagues in your area and the wider Fundraising Team, ensuring a focus on getting the right result for the organisation and building lasting and substantial relationships with funders. You will be an effective communicator developing trusting relationships, taking everyone with you on the journey.
In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.
We will interview on a rolling basis and reserve the right to close the recruitment period early if we are successful in recruiting to this role.
About us
Methodist Homes – MHA is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 18,500 older people. We understand what it takes to help people live later life well through our Care homes, Retirement schemes and MHA Communities.
At MHA we place great importance on nurturing the mind, body and spirit of those we care for, their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers regardless of faith, background or belief.
As the largest charity care provider in the UK, we offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.
Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.
- High colleague employee engagement scores.
- Highly supportive and compassionate leadership team.
- Colleagues have access to Chaplaincy and Pastoral support.
- Employee Assistance Programme.
- Independent free counselling and legal advice
- Favourable pension scheme
- Hardship/welfare fund
- Competitive pay and benefits.inc a discount scheme
- A range of flexible benefits including an option to buy or sell additional annual leave
- Genuine career progression and development.
Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.
Please submit your CV and applicaiton form for review
The client requests no contact from agencies or media sales.
Key Responsibilities
Financial:
- Raising purchase orders, processing purchase invoices & expenses & making payments.
- Ensuring appropriate backup is saved within Xero to support accounting transactions.
- Liaising with wholesale customers, raising sales invoices and reviewing ageing debtors following up on payments.
- Routine communication regarding financial information with regulators and banks.
Board of Trustees & CEO support:
- Arranging Board and committee meetings - securing dates, venue bookings, preparing and collating papers and presentations, taking minutes and facilitating actions.
- Coordinate Trust policy reviews and ensure these are completed in a timely manner
- Organising team meetings, team awaydays and collating and sharing information and notes arising from those sessions
Recruitment & HR:
- Preparing documentation & placing adverts.
- Organising interviews both in person and online.
- Processing documentation - new starter details, contracts & updating the HR system.
- Organising and booking staff training as required.
- Arranging DBSs for staff and trustees as required.
Retail:
- Monitoring online stock levels, placing orders for merchandise, and liaising with our fulfilment centre.
- Ensuring our retail management system contains up to date data, by reviewing stock takes, accurately processing orders and updating the database as appropriate.
- Producing quarterly stock take reports.
- Supporting the sales team at Port Lockroy.
General:
- Monitoring inbox, office telephone & postbag
- Working flexibly with colleagues in the broader support of the aims of the Trust. Providing ad hoc administrative support as required.
- To ensure at all times the reputation of the Trust is maintained and enhanced through our work and to undertake all of these with our values at heart & a high regard for both Health & Safety + Equal Opportunities.
Job Requirements
Knowledge & Experience
- Knowledge & experience of basic financial processes
- Working knowledge of accountancy software: Xero and Excel
- Experience of organising & supporting meetings, inc. minute taking
- Experience of working in the charity sector
- Knowledge of bookkeeping
- Experience in handling public enquiries
- Knowledge of charity governance
Skills, Abilities & Attitude
- Excellent communication skills - written and verbal
- Excellent customer service skills
- High level of attention to detail
- Excellent IT skills: MS Office, familiarity with databases
- Ability to analyse data & produce concise reports
- Skilled in organising meetings, taking great minutes, & supporting the board
- Understanding of the need for professional confidentiality
- Team player with high levels of initiative
- Flexible & adaptable
- Self-motivated & able to work without direct supervision
- Highly organised & efficient, able to work under pressure
- Committed to health & safety + promotion of equality
Terms
UKAHT is committed to providing excellent terms and conditions of employment for all employees.
Location: This position is based in our Cambridge office, where we operate a hybrid working model - a flexible blend of homeworking with essential office-based work at the office at High Cross, Madingley Road, Cambridge, CB3 0ET.
Salary: £28,000 pro rata
Working Hours
- 30 hours per week, Monday to Friday.
- Flexible working hours available; to be agreed upon appointment.
- You will also be required from time to time to work occasional evenings and weekends for which you will be granted time off in lieu.
Holidays: 25 days pro rata per year of paid leave plus the usual public holidays.
Expenses: All reasonable travel costs incurred as part of the role will be reimbursed as per UKAHT policy.
Probation period: The appointment will be subject to an 6 month probationary period
Notice period: Upon completion of the probationary period, the period of notice will be eight weeks by either party.
The UK Antarctic Heritage Trust protects and preserves sites and artefacts of international significance across the Antarctic Peninsula.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and inspirational leader to help us refresh and grow our retail offer and create a welcoming experience for our customers at Refurbs!
Refurbs offer affordable, quality household appliances and furniture. Helping households with low incomes furnish their homes for less and stopping good quality items ending up in landfill.
The Role - Retail Development Manager
With prior experience in retail management, our Retail Development Manager will lead the delivery of our repair and reuse mission through our retail offer. Your role will be to develop our sales offer, maximising the income and minimising costs, creating a retail environment that meets the needs of the business and our customers. The ability to develop the charity’s online offer is essential and therefore we are looking for someone with proven skills in this area.
Please visit our website for full details.
The client requests no contact from agencies or media sales.
We're Looking for an energetic, compassionate and dedicated individual who is willing to learn to join our team as a Day Concierge. You will play a vital role in ensuring that all clients and stakeholders feel welcomed and included in the service.
You will play a pivotal role within the team by keeping track of all housing management issues across the cluster and reporting directly to the deputy manager.
About the role:
As the Day Concierge you will be taking a lead in reporting and monitoring maintenance issues, boosting and monitoring rent and service charge collection which helps clients on their move to independent living. You will be working collaboratively within the team to improve client experiences and boost satisfaction levels.
In your role, you will be the first point of contact and you will ensure that everyone is offered a warm welcome to the service and given the assistance they need.
This is an entry level position and experience in the sector is not a requirement, however an aptitude to learn, teamwork and compassionate attitude are necessary.
About you:
- Possess good planning and organising skills.
- Have a warm and friendly attitude and willingness to assist
- Your approach is creative, analytical, and person-centred, rooted in a strengths and recovery model.
- A non-judgmental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 29th September 2024 at midnight
Interview Date: Wednesday 9th October 2024 via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
The Anglican Communion Office (ACO) is pleased to be exclusively partnering with Robertson Bell in their search for a Director of Finance to join their team on a permanent basis. Founded in 1968, the ACO is the permanent Secretariat for the Instruments of Communion and supports the Anglican Communion in over 165 countries around the world.
The Director of Finance role presents an exciting opportunity to manage and create a finance team that will support the Anglican Communion, whilst also being a key member of the senior management team. You will lead and direct the Anglican Communion’s financial strategy and management, ensure commercial planning, delivery and evaluation in all areas of ACO activity, whilst also providing financial management and administration for two related charities: the Anglican Alliance and the Anglican Centre in Rome.
The organisation:
The Anglican Communion Office (ACO) serves as a hub for communication, coordination, and collaboration among its 42 member churches. The ACO facilitates the work of the Archbishop of Canterbury and supports global ministries, including mission, advocacy, ecumenical relationships, and social justice efforts. It provides resources, organises international conferences, and promotes unity and understanding within the Anglican community. The ACO plays a vital role in connecting Anglicans around the world, fostering shared values and addressing global challenges together.
This role offers a full-time opportunity with flexible working arrangements and an excellent benefits package, including 10% employer pension contribution, 30 days annual leave (plus bank holidays) and opportunities to work from home up to two days per week. All candidates must live within a commutable distance from their offices in Westbourne Park.
The role:
- Lead on the development and execution of financial strategy, financial planning, budgeting and cost control for the ACO and related charities.
- Key advisor to the Secretary General, management team and trustees on the overall financial landscape for the ACO and its on-going performance and position.
- Manage and continuously improve the efficient running of financial operations including the preparation of management accounts, cash flow forecasts, payroll, tax returns, and management of creditors and debtors.
- Ensure that an adequate control framework exists.
- Manage and continuously improve financial reporting ensuring accurate, timely and appropriate information for colleagues.
- Manage budgeting and planning processes, providing all appropriate financial data, and supporting budget-holding staff in all areas.
- Support funding applications and subsequent donor reporting to grant making bodies with project and programme budgeting.
- Manage the preparation of statutory accounts and be the main contact with external auditors.
- Be vigilant to financial and operational risks and to report and mitigate such risks.
The successful candidate will have:
- Ideally, understanding and knowledge of the UK charity finance environment.
- Experience in budgeting and cost control, including provision of reports and analysis to an audience with different levels of financial literacy.
- Strong financial leadership skills capable of directing financial strategy and delivering highest quality financial management.
- Experience in working with diverse stakeholders both within and outside an organisation
- Experience in managing and motivating teams.
- Experience of upgrading control processes and implementing change.
- A full finance qualification, or the ability to prove they are qualitied by experience.
- The willingness to travel throughout the Anglican Communion.
The deadline for applications is on Sunday 13th October, with first stage interviews taking place on the 21st October. Applications will be under continuous review before this date so please do not delay in applying!
Liberty is looking for a Finance and Governance Officer. Reporting to the Head of Finance, and working closely with the Finance and Operations Director, this is an exciting, fast-paced and varied role which sits within our Finance Team. The post holder will both provide the day-to-day bookkeeping support for our busy finance function as well as providing administrative support for our two Boards and their various Sub Committees.
The successful candidate will have exceptional attention to detail, numeracy and communication skills, will be self-motivated, will enjoy managing competing workloads, and working collaboratively across broad groups of internal and external stakeholders.
The successful applicant will have a strong commitment to Liberty’s anti-oppression values and strategy and a keen interest in our work.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 5PM Monday 14 October 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CV’s for this role. All applicants must complete the application form to apply.
First round interviews will be held on Tuesday 5 November and Wednesday 5 November.
Second round interview will be held on Tuesday 12 November.
Unfortunately we will not be able to accommodate requests for interview slots outside of these dates on this occasion.
Please apply via our website.
The client requests no contact from agencies or media sales.