Customer Relationship Manager Jobs in Tower Hamlets, Greater London
Team: Finance
Location: Remote
Work pattern: 35 hours per week, Monday – Friday
Salary: Up to £48,444.39 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Management Accountant:
- work closely with Budget Holders to provide expert support and insight to aid financial decisionmaking
- provide financial reports and analysis for the Charity and its trading subsidiary, including the production of monthly management accounts and support the production of the statutory accounts and the related external audit
- deliver the budgetsetting and reforecasting processes and provide financial expertise and support to budget-holders across the charity, working closely with the rest of the team to deliver a joined up and robust set of numbers and commentary
- provide analytical skills for strategic and operational improvements, including reviewing business cases and supporting projects
- work collaboratively with the rest of the team to deliver financial planning and analysis functions, as well as supporting the wider Finance team to deliver an efficient and effective service to the Charity
About the Finance team:
- responsible for managing the financial operations of the Charity
- plays a vital role in the organisation’s success by ensuring sound financial management, betterinformed decision making and supporting delivery of the overall strategy
- responsibility for key tasks such as budgeting, financial reporting, forecasting and analysis
- the Management Accounts team are a team of five, reporting into the Senior Management Accountant, all of whom support the Head of Budgeting & Reporting
- the wider Finance team includes the Operational Finance team, including AP, financial accounting and payroll
What we’re looking for in our Management Accountant:
- CCAB qualification
- Collaborative and proactive approach, working with Finance and wider colleagues to solve problems and continually improve the work we do
- Confident in the use of accounting packages, data manipulation and assimilation of information from multiple sources
- Methodical, concise working ethic and business acumen
- Experience of the Management Accountant role in a large organisation (250+ employees)
- Experience of working with a broad range of Budget Holders and business areas, providing support and advice around financial management issues
- The ability to explain financial related matters to nontechnical customers, with excellent oral & written communications skills
- The ability to build strong relationships and influence change
- Experience of working in the charity/not for profit sector OR adaptable and comfortable in tackling this new environment
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 7th October 2024
Virtual interview date: w/c 21st October 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Making a better life for cats, because life is better with cats
We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.
What you’ll do:
- Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
- Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
- Review and prepare CESR and MTI applications for assessment by the specialist committee.
- Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
- Provide a timely, customer-focussed and responsive service.
What you’ll need:
- Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
- Ability to understand, interpret and advise on legislation, external processes and complex documentation.
- Strong communication skills with the ability to explain complex issues.
- Strong team player able to work collaboratively to meet team goals.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
Are you a customer-focused, driven and resilient Administrator? Are you ready to embark on a rewarding journey with a dynamic team? If so, join us to support in our Recruitment team to deliver a 5-star internal recruitment service.
Location:Based at Here East, London, E15 2GW at least of 2 days a week, with working from home and at site locations as required, flexibility to travel is a must.
Fixed term until 31 March 2025, full time 35 hours a week.
The role
We're looking for an experienced administrator to join our People team.
You will provide administrative support to our Recruitment team and deliver great customer service.
We need someone who is flexible and happy to support the wider People team as required.
You will:
- Manage and respond to emails to the recruitment inbox.
- Sort and distribute the People Teams post at Here East.
- Support hiring managers, applicants, and candidates with recruitment processes.
- Support recruitment administration to the team and line managers, ensuring smooth communication.
- Manage the weekly recruitment panel process, maintain databases and provide regular reporting.
- Assist with DBS applications, Visa, and DBS renewals.
- Support monthly recruitment reporting and statistics.
- Schedule interviews and update roles in our system.
- Be a team player
For more information about the role’s responsibilities, and the skills and experience required please use the link to job description.
About you
Previous administrative experience is essential, but we're willing to train the right candidate.
You will have:
- Previous administrative work experience in a HR or recruitment team.
- Ability to provide excellent customer service.
- Strong written communication skills.
- Experience using Microsoft Office packages (outlook, excel, word).
- Good organisational and interpersonal skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Communications Manager
Manager: Head of Public Engagement
Line reports: Communications and Campaigns Officer
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)
Hours: Full-time (37.5 hours), open to 4/5 days per week
Contract: Permanent
Overall purpose
The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff.
Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.
The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.
Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials.
You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.
The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
John Lyon’s Charity is delighted to be recruiting for a Grants Manager to join its dynamic Grants Team. This is an exciting time to join the Charity as it embarks on a new chapter of our strategic objectives in grant giving. The Grants Manager will be responsible for their own portfolio of grants as well as supporting the Grants Directorate with the development and execution of the Charity’s strategic objectives to maximise the benefit of the Charity’s funding.
The Grants Manager will be responsible for end-to-end grant-making; assessing applications, making recommendations and monitoring of a portfolio of grants. The grants will be broad in range from smaller, single year grants under the School Holiday Activity Fund to multi-year, large grants within the Open Grants Programme. The role holder will work closely with other members of the Grants Team, including the Directors, to support learning, develop special initiatives and contribute to the creation of policy and processes. The role will suit someone with previous grant-making experience who is seeking to develop their expertise in place-based grant-making and/or the CYP sector. Given the nature of the existing portfolio, experience of working with cultural organisations and education settings would be a particular benefit.
We strongly encourage applications from under-represented groups which reflect the diversity of the Charity’s Beneficial Area and the young people we seek to support. This includes Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Salary: £37-39k DOE + generous pension contribution.
Location: Flexible working is available after successful completion of probation period. This role involves frequent visits to applicants and grantees and evening events, on occasion.
Deadline: 12noon Tuesday 1st October
First Round Interviews: Wednesday 9th & Thursday 10th October
Second Round Interview: Wednesday 16th October
Cover Letter no longer than 2 pages
Education is at the heart of John Lyon’s Charity because it enables us to have the greatest possible impact on Children and Young People in our Benef
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Trusts and Grants Officer
Reporting to: Trusts and Grants Manager
Location: Hybrid/ London
Contract: Permanent,
Hours: 35 hours, Full Time
Grade and Salary: 6LCO £32,880-£34,610
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK
by supporting frontline charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Values:
Passion – for our cause and the challenge that lies ahead.
Ambition – to go the extra mile and drive the change that must happen.
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries.
Collaboration – it’s only by working with others that we can be stronger.
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
We are looking for a Trusts and Grants Officer to play a crucial role in ensuring the ongoing success and expansion of our partnerships with trusts, foundations and statutory givers. Working closely with the Trusts and Grants Manager and four more team members, this new role will lead on nurturing low and mid-value relationships with prospective funders who have capacity to give ongoing funding to FareShare.
As the cost of living crisis pushes millions into food insecurity, and the world is faced with a climate emergency, the difference you can make by joining the Trusts and Grants Team is substantial. Our dual social and environmental purpose has never resonated more with partners and we have just launched an ambitious strategy to double the number of meals we can provide, amplifying our impact and presenting a compelling case for support.
The Trusts and Grants and Officer will take on the management and stewardship of a diverse portfolio of four and five-figure funding relationships, while developing new partnerships with a range of givers and leading on prospecting for certain areas of our funder portfolio.
Main areas of responsibility
Build relationships with a portfolio of four and five-figure trust supporters, understanding their motivations and tailoring opportunities and communications to cultivate strong, long-lasting partnerships.
Foster a deep understanding of FareShare’s work and strategy to create persuasive fundraising proposals that inspire and solicit funds. This includes working closely with colleagues in the wider Fundraising team to build a sound understanding of FareShare operations and where support is most needed.
Supporting with the team’s prospecting process, using your own research and sector knowledge to identify new opportunities from identification through to solicitation.
Lead the Trusts & Grants and wider Fundraising team on specific projects within FareShare’s work, collaborating with colleagues across the organisation to gather information to inform fundraising activities.
Develop personalised stewardship plans to deepen funder relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of trust support and celebrate key milestones. Support on and lead calls, meetings and visits to strengthen funder partnerships and engagement with our work.
Support the Trusts & Grants Manager and wider team as needed, especially in instances where a complex funding application requires more than one team member to complete.
Maintain accurate records of partner interactions in our CRM system and shared files, and consistently update financial records and account plans.
Person specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Skills & Experience
- Charity sector, and ideally trust fundraising experience, with demonstrable success of managing relationships with trusts and foundations to secure multiple five figure grants.
- Experience of researching, identifying and engaging new prospects, and securing new funding.
- Excellent written and verbal communication skills with good persuasive writing and proof-reading ability.
- Experience of creative proposal writing, and the ability to demonstrate clear outcomes and impact.
- Experience of preparing and presenting budgets and ability to interpret charitable financial accounts.
- Proven ability to form good working relations, both internally and externally with people at all levels, and from all walks of life, backgrounds and cultures.
- Ability to multi-task and work on own initiative to meet objectives and tight deadlines.
- Proven ability to work flexibly and collaboratively as part of a busy team.
- Excellent IT skills with a good working knowledge of MS Office programmes.
Desirable Criteria
- Experience of using Salesforce or an equivalent Customer Relationship Management (CRM) system for Fundraising.
- Interest in the impact of food waste on the environment.
- Interest in food poverty and its causes.
Values and behaviours
- Enthusiastic approach and ability to work in a team.
- Proven ability to develop and maintain good working relationships.
- A commitment to Equality and Diversity
- An appreciation of FareShare’s mission and vision
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Human Practice Foundation (HPF) is searching for a UK Country Manager to join the team and further establish the organisation in this market. The charity’s mission is to work sustainably and holistically to build schools and bring 1,000,000 children into a safe and empowering educational environment, with a focus in Nepal and Kenya.
The UK Country Manager will prioritise continuing the growth of the charity’s funds and will work with an existing network of trusts & foundations and philanthropic individuals, as well as continuing to spread HPF’s message.
If you are a proactive, creative person with an entrepreneurial mindset, a track record of building incredible relationships and networks, and an ability to work both strategically and operationally, we would love to talk to you about the role. Experience of fundraising, securing and managing major grants, philanthropy, corporate partnerships, or business development would be particularly beneficial.
Please apply before the end of 4th October 2024, with a CV and covering letter outlining your suitability for the role.
Conditions and benefits:
- Salary: competitive and commensurate with experience.
- Full time. Part time/ flexible hours considered depending on the candidate (min 3 days/week).
- Home-based. Regular travel to London (at least 1 or 2 days/week). Occasional travel to Copenhagen. Work outside of normal ‘office’ hours for events and meetings.
- Opportunity to visit work in Kenya and/or Nepal.
- Reports to Global CEO based in Copenhagen.
- Works closely with other senior managers across HPF and with a committed and well-connected UK Board
Role purpose and dimensions:
- Design and implement a UK Fundraising Strategy, particularly aimed at foundations, institutions, corporates and High-Net-Worth Individuals (HNWI) in the UK, capable of delivering significant income growth over the next 3-5 years.
- Independently manage a portfolio of prospects and funders, as well as high level volunteers, with the capacity and propensity to give significant funds in support of HPF’s work. This will involve managing and meeting all application deadlines.
- Identify, research, qualify and manage a pipeline of funding prospects.
- Develop a range of funding proposals, pitches and appeals, to successfully solicit funds.
- Design and implement a donor cultivation and stewardship programme, including a combination of events, proposals, reporting, communications and visits.
- Network on behalf of the foundation, representing HPF at the highest levels and at a wide range of events, working with existing and developing new contacts to secure vital introductions.
- Oversee the governance of the UK operation, including all statutory reporting requirements.
- Regular narrative, financial and KPI reporting to the UK Board and to Copenhagen, including provision of board papers ahead of/ presentations at Board meetings.
- Contribute towards key global initiatives and projects, and lead on Foundations fundraising across HPF.
Skills, Qualifications and Experience:
- Senior fundraising professional with proven leadership skills and at least three-years’ experience in a not-for-profit organisation
- Strong track record of securing significant donations and grants from foundations and/or institutions (six-figures +). References will be required.
- Exceptional written and verbal communication skills, with a track record of delivering successful funding applications, proposals and pitches
- Self-starter, able to operate independently, whilst also able to engage meaningfully in virtual team working with other senior colleagues.
- A proactive networker, able to act as a spokesperson and ambassador for HPF at the highest levels.
- Experienced relationship manager, able to build and maintain relationships with funders, as well as experience working with senior staff, board members and volunteers to cultivate donors.
- Demonstrable experience of setting and achieving ambitious fundraising strategies and plans.
- Able to work at both a strategic and operational level.
- Experience of working closely with and reporting to Boards of Trustees.
Desirable
- Strong affinity with HPF mission, values and approach.
- Track record of securing significant funds from corporates and HNWIs
- Understanding of charity/fundraising legislation and codes of practice.
- Understanding of good governance processes and the role of charity Boards.
- Strong budget management and financial reporting skills, with experience of monitoring and reporting against targets.
- Strong IT skills, including an understanding of CRM systems.
More about Human Practice Foundation:
Human Practice Foundation (HPF) is an International NGO, founded in Denmark in 2014 by former corporate lawyer and HPF CEO, Pernille Kruse Madsen. After witnessing the devastating fates of girls being trafficked from Nepal to India for sexual exploitation, Pernille decided to commit her life to providing education and opportunities for those who need it the most.
Today, HPF has registered charities in Denmark, Sweden, Switzerland, and the UK as well as independent NGOs in Nepal and Kenya. The organisation employs 90 people and follows a holistic community approach, using schools as a platform for change. HPF builds schools, improves infrastructure, implements quality education programmes, and stimulates local economies through business building and agricultural impact programmes. All with one aim: create lasting transformation.
To date, Human Practice Foundations has raised over USD 20 million globally (£2 million in the UK since 2019). HPF utilised this funding for more than 100 school projects supporting over 40,000 children, their teaching staff, families, and surrounding communities. HPF’s aims to impact the lives of more than 1,000,000 children by 2030.
The context for this role:
This new position, created to lead HPF’s mission in the UK, and lead Trust and Foundation fundraising efforts globally, is a fantastic opportunity for a self-starter to build on HPF’s success and grow its income from UK and international foundations, institutions and corporations, as well as UK-based high net worth individuals.
HPF seeks a highly motivated, experienced and successful fundraising professional with the vision and skills to develop and deliver a new three-year fundraising strategy, taking UK income from £270k per annum to £500k+. The successful candidate will be comfortable operating at both a strategic and operational level, with no hesitation to roll up their sleeves and be ‘hands on’.
Whilst the initial line management responsibilities are limited to high level volunteers, it is expected that the successful candidate will expand and shape the programme and team for the future.
This role will also support the wider development of the organisation. This is an ideal role for someone looking to broaden their fundraising career to include aspects of entrepreneurship, organisational management and leadership.
The client requests no contact from agencies or media sales.
Role: Finance Officer
Duration: Approx. 3-4 months (September to January)
Hours: 35 per week
Hybrid Working: 2 days a week in the central London office, with more time in the office during training.
Salary: £26K - £30K
Are you passionate about making a difference? We are on the lookout for a detail-oriented and dedicated Finance Officer to join a leading charity that empowers young people and changes lives. In this key role, you will help manage and process their income, working with the CRM database Raiser’s Edge to ensure all donations are handled efficiently and accurately.
As the Finance Officer, you'll be working closely with both the Finance and Fundraising teams, ensuring seamless income reconciliation and supporting the ongoing development of a new CRM system launching in February 2025.
What You’ll Do:
- Administer and process all incoming donations, including from their website, postal, phone, and third-party platforms like JustGiving and Enthuse.
- Collaborate with teams to ensure donations are coded correctly and help prepare Gift Aid claims.
- Provide top-notch supporter care, managing donor correspondence and maintaining donor records.
- Assist with the design and maintenance of the CRM database for effective data selection and reporting.
- Support the Finance Team with income reconciliation and administrative duties.
What We’re Looking For:
- A motivated individual with exceptional attention to detail and the ability to spot inconsistencies.
- A strong team player who can manage their workload efficiently and meet deadlines.
- A passion for working with CRM systems, with experience using Raiser’s Edge being a bonus.
- An enthusiastic communicator who can engage colleagues in the effective use of the database.
If you thrive in a dynamic environment and are committed to delivering high-quality work, we’d love to hear from you.
Full time (flexible working options available)
Homebased – UK
Closing Date: 29 September 2024
Ref 6807
We have a unique and exciting opportunity for a skilled individual to join our Retail Strategic Operations team as Business Partner.
Our purpose is to create vibrant retail spaces that embrace and inspire communities (see our Vision & Purpose document attached).
Our values (see our Cultural Values document attached) underpin all that we do and how we work as a team – with one another, with our volunteers, and with our customers.
We ‘re looking for someone who can successfully utilise their combined skills of people management and business / entrepreneurial thinking to influence and achieve results.
Do you have the skills and experience to help us do that? Do you align with our vision & values? If your answer is yes – we have the role for you.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
Our shops exist to provide a beautiful shopping experience for all the community. They are each unique within our family of propositions but are united in creating an energy and atmosphere, with positivity and kindness, and providing a welcoming diverse environment.
About the Role
The Retail Business Manager, South provides a new opportunity to be a part of the evolution of Save the Children Retail.
This role will play a pivotal part in leading and inspiring change, motivating teams, bringing the Save the Children culture and our vision to life.
This role will be vital in providing clarity and direction with regards to how we operate (see our How Our Shops Operate document attached), guiding and engaging shop teams to drive the business to optimum operational success, as well as harnessing commerciality and embracing localism in line with each shop's proposition.
The current shops you'll manage include Sidmouth, Totnes, Clapham, and Lymington but please note that these shops/locations will change as the business evolves.
About You
Essential skills & experience:
• You'll have exceptional people management skills, including strong leadership and motivational skills.
• You will be entrepreneurial and driven by results with the ability to recognise and prioritise opportunities with the greatest potential.
• You'll be experienced in driving and delivering change management.
• You will be experienced in managing multiple sites and staff, comfortable with providing remote guidance and direction.
• You'll have a valid driving license and be willing and able to travel regularly to the shops you manage.
This role provides an opportunity for someone with relevant experience in a similar role, looking for a fresh challenge and the chance to hone and utilise their skills to make a positive impact.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
• This role also includes a car / car allowance.
Please note, this role will require regular travel to your designated shops.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOPE worldwide’s programme 'Two Step' provides a compassionate, person-centred and trauma-informed housing service that helps people who are homeless find and sustain accommodation in the private rented sector and supported housing.
The team spirit, opportunities for staff development, and the way that staff live out Christian values were instrumental in HOPE worldwide being awarded Investors in People Gold Accreditation.
Do you want to join our effective and encouraging team?
The nature of the work will require someone who is adaptable, quick to learn and is a good team player. Relevant experience is desireable. Full on-the-job training, regular one to one support and training will be provided as required.
Working hours: Full-time (37.5 hours per week) or Part-time (minimum 25 hours per week) (Hybrid role - can work some days/hours from home)
Annual leave and benefits: 25 days annual leave plus Bank Holidays (pro-rata), 5% pension contribution, Employee Assistance Programme. Flexible working.
Requirements - this job is for you if you:
- Have good written and oral communication skills in English and can liaise with external agencies in a professional manner
- Can communicate compassionately with people in challenging circumstances, and help them make informed choices
- Can work under emotional pressure and respond to stressful situations professionally
- Can take initiative as a member of a team
Desirable Experience:
- Working with disadvantaged and vulnerable people
- Supporting people to access accommodation
- Supporting people to resolve issues with benefit claims
- Working within a team of professional staff and volunteers
- Working in the housing sector
- Successfully building relationships with a variety of stakeholders
- Working within an organisation with a Christian ethos
What will you do in the role?
- Assess client needs and suitability for accommodation in the private rented sector or supported housing via in-person meetings
- Provide advice, guidance and support over the phone, in person, and via email to clients and stakeholders
- Arrange viewings of suitable properties with clients and liaise with agents and landlords
- Make referrals to hostels and supported housing
- Assist clients to access grants and with benefit claims
- Support clients with issues such as rent payments, liaising with landlords and dealing with neighbours
- Update client records and referrers using our CRM system, In-Form.
- Work with the team to keep improving the service
Equal Opportunties:
Please note that our office is up two flights of stairs and there is no lift. The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. HOPE worldwide is an equal opportunities employer. We are committed to ensuring that our workplace is free from discrimination within the framework of the Equality Act 2010.
DBS checks:
Due to the nature of the role, a criminal record check is required before a final job offer is made.
How to apply:
Please submit a CV and cover letter (optional) outlining your experience, skills and motivation to work with HOPE worldwide.
We know that there will be strong candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
The National Youth Brass Band of Great Britain (Youth and Children’s Bands) is the UK’s leading brass band for children and teenagers.
The Band exists to give exceptionally gifted young brass and percussion instrumentalists the opportunity to perform advanced music and receive the highest quality teaching, care and help to provide the brass band movement and the music profession with the next generation of brass players. At all times the Band's priority is the safety and well-being of the brass musicians of the future. You will be subject to sn enhanced DBS check.
Not only does the Band provide talented youngsters with opportunities to play brass music to the highest standard, but also to improve their musicianship and musical horizons.
The primary purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can meet the goals of our strategic plan.
The role will involve developing strategic communications, in order to raise public awareness of the Band’s work to support and market its courses and concerts as well as supporting fund raising for the organisation.
This role will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements.
We exist to give the brightest young brass and percussion musicians the opportunity to develop their musicianship, play together and inspire others.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families.
We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.
Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.
As the Supporter Engagement Officer, you’ll create opportunities for our amazing supporters to connect with and drive our work through various means of individual giving. You'll create engaging communucations, ensuring that our donors feel valued and understand the impact they're having on babies and their families, and you'll develop key appeals and individual giving activity to drive growth in these income streams.
You will:
- Manage the development of individual giving income streams, including legacy giving, regular giving, one-off gifts, in memory giving and new products
- Co-ordinate key engagement activity, such as the annual supporter Thankathon and Impact Report
- Oversee administration and stewardship of individual giving income
- Manage the promotion, sale and distribution of Lullaby Trust merchandise
This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.
It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone.
If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack
For every baby. For every family. Forever. Together, we can keep babies safe.
Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to enjoy the benefits the simple act of walking brings.
Join us and together we will create a walking nation.
The role:
To support projects across the local impact department by coordinating the provision of project materials and resources and ensuring that project-level data is being generated, recorded, and reported on.
This will include working with the Impact & Evaluation Manager to champion project monitoring and evaluation and to design (in consultation with responsible senior staff) and coordinate processes for using Living Streets’ Travel Tracker, the CRM system and Power BI to maximise the effectiveness of projects and our ability to communicate impact.
You will work closely with project managers and with colleagues in other departments to ensure project monitoring and evaluation plans are in place and are functioning well and that project resource requirements are identified, sourced and distributed.
Essential skills:
This is an interesting and varied role and an ability to embrace a diversity of tasks, excellent attention to detail, and an ability to work well across teams and with remote staff is essential. A moderate level of technical skill is also essential, especially of database management and reporting (Travel Tracker, CRM, Power BI.)
Contract: Permanent contract (subject to funding)
Closing date: 29/09/24 11:59pm
Interviews: week commencing 14/10/2024
The client requests no contact from agencies or media sales.
We are looking for a proactive, experienced Data and Operations Senior Officer to oversee our data operations and support Bliss to raise more money to help babies born sick and premature.
Role Summary
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
The Data and Operations Senior Officer is responsible for the daily management and effective operation of the Bliss CRM, Raiser’s Edge, as well as leading on key data projects to make the most of the insights and information captured in our CRM to maximise Bliss’ fundraising. This role also leads on the delivery and development of data processes which are smooth, timely and efficient, and works with stakeholders across the organisation - especially Fundraising, Finance and Digital - to ensure that colleagues have access to the right data and efficient processes to meet their needs.
Terms
- 21 hours a week
- Hybrid (One day worked per week in the Bliss office, London Bridge (Tuesdays preferred)
- Salary: £35,000 FTE (prorated to £21,000)
- Permanent
This is a fantastic opportunity for someone to take ownership of Bliss’ data operations, helping to support our Fundraising department – and the wider organisation – to make the best use of our CRM systems, supporter data, and internal resources to raise more money and reach more families. This role will act as Bliss’ internal subject matter expert for all things data, and will line manage the Data Officer. They will be responsible for the efficient import, export and analysis of Bliss’ data, and will support teams across the organisation to better use of their data to meet their objectives.
The ideal candidate will be able to demonstrate the following skills and experience:
- Experience of overseeing data operations and CRM use within a charity fundraising context
- Significant experience of designing, implementing and documenting data processes, ensuring that data is accurate, easy-to-use and secure
- Experience of improving processes to make the best use of staff time and resource
- Demonstrable understanding of different approaches to fundraising, and how effective use of data can support them
- Confidence working with colleagues across the charity – particularly in Fundraising, Finance and Digital – to design processes and ensure compliant, effective use of data
For more details please view the job description and person specification attached to this advert.
How to apply
Interested applicants are requested to submit the following documents
- Your CV (please ensure this does not include your age, gender or any other personal characteristics)
- Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview
Recruitment Timeline
- The deadline for applications is Monday 30 September 9am
- First round interviews will be held virtually (via zoom) w/c 30 September, with second interviews in person at our London Bridge office in shortly after.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Corporate Partnerships Manager to support the Head of Membership Engagement in the overall development and delivery of commercial revenue streams at the Chartered Institute of Fundraising. This will include all current sponsorship for conferences, including our flagship Fundraising Convention, corporate membership, and strategic partnerships.
Job purpose:
- Recruiting, retaining, and developing corporate members.
- Identifying and securing new sponsors and exhibitors for the Chartered Institute’s event business, including one-day conferences, webinars, and Fundraising Convention.
- To identify, secure, and nurture long-term strategic partnerships.
Key Accountabilities
- Work and support the Head of Membership Engagement across the following income streams:
- Fundraising Convention: Responsible for the overall management of expo – planning, sales and invoicing;
- Fundraising Convention sponsorship: lead on this and assist the Executive Director when required;
- One-day conference sponsorship and expo: to be partnership lead on day-to-day conference sponsorship sales including print advertising;
- Develop partnership support for the strategic objectives of the Chartered Institute;
- Work with the Membership Team, supporting all areas of membership where required;
- Strategic corporate partnerships: Work with key clients and provide support for the Chartered Institute of Fundraising’s portfolio of events, including Group events.
Business Development
- To be client-focused and visible in the marketplace with sponsors and supporters.
- To create a plan for growing expo, conference, and corporate supporter revenue.
- To work with the Head of Membership Engagement and Executive Team to highlight potential new partners and create a strategy to increase support from existing customers.
- To work closely with the Professional Development Team to maximise all revenue-generating opportunities.
Financial
- Work closely with the Finance Team to maintain accurate reporting of revenues.
Marketing
- Work with the Marketing Team to ensure all commercial opportunities are optimised across all promotional materials.
Administration
- To collate all materials and information from all Fundraising Convention sponsors.
- To manage the Convention expo pack and any administrative requirements of Fundraising Convention exhibitors.
- To attend Fundraising Convention and provide administrative support to all sponsors, exhibitors and partners as required.
- To be responsible for the overall management of the Fundraising Convention exhibition, including planning, sales, and invoicing.
- Any other administrative duties required to deliver the partnership strategy.
Other
Accountabilities also include a responsibility on behalf of the job holder to undertake any other duties that are relevant to the job as requested by their line manager.
Person Specification
Experience & Skills
- Able to demonstrate the development of effective commercial relationships and sponsorship.
- Effective communication skills.
- Effective and efficient organisational skills.
- Understanding and experience of working in events environments.
- Interest in the charity sector and the role of professional fundraising.
- Computer literate (competent user of Microsoft Office suite and databases and CRMs to track and share records).
- Able to simultaneously contribute to strategic development and deliver operationally.
- Able to demonstrate use of initiative to problem-solve and find solutions.
- Aware of new trends and areas for growth and able to react to them.
- Able to demonstrate strong commercial acumen.
- Able to demonstrate effective communication skills, both written and verbal.
- Able to collaborate effectively with people at all levels, internally and externally.
- Sound budget management skills.
Attributes
- Keen and able to work effectively with other team members.
- Driven by results and able to work to deadlines and targets.
- Customer-focused – always looking to deliver a great experience for members and partners.
- Can generate ideas for new events, content, and ways of engaging key accounts.
- Enthusiastic about promoting the work of the Chartered Institute to key audiences to achieve engagement and commercial success.
- A confident and helpful team member who can interact well with others and has a ‘can do’ attitude.
- Strong attention to detail.
- Effective interpersonal skills.
- Positive approach to problem-solving and solutions-focused.
- A confident self-starter who can work independently.
- Strong organisational and planning skills.
- An understanding of and commitment to the values of the voluntary sector.
Reflecting our Values
- Passionate: takes pride in what we do and is driven by success.
- Professional: champions and achieves high standards and is governed by professional integrity.
- Enabling: helps and is empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair and treats everyone with consideration and respect.
Circumstances
Able to work outside office hours on occasion.
If you would like to discuss access requirements or have any questions about the role please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.
The client requests no contact from agencies or media sales.