Medical Receptionist at QLS

Overview

Take steps to become a qualified Medical Receptionist with this complete training course for entry-level learners. This course has been specially designed by industry experts to give you practical working knowledge of the role and responsibilities of a Medical Receptionist, along with some administrative best practices.

In this comprehensive training course, you will learn fundamental procedures that will equip you with the skills to become a successful Medical Receptionist. From record-keeping to medical coding and billing, it will introduce learners to core best practices that must be adhered to in order to become a competent and confident professional.

You’ll familiarise with common medical jargon and terminology, learn about ethical standards and service user confidentiality, and effective methods for staying organised, developing your time management and administrative skills. What’s more, you’ll explore the use of information technology in healthcare, gaining up-to-date knowledge required to work efficiently with computerised record and filing systems.

What you will learn

• Learn about the career path, role and responsibilities of a Medical Receptionist
• Understand policy regarding confidentiality in a medical environment
• Learn best practices for maintaining patient medical records and filing systems
• Familiarise with common medical jargon and medical terminology
• Know how to use information technology in a medical/healthcare environment
• Gain a comprehensive understanding of medical coding and billing procedures
• Deepen your understanding of ethical standards in a healthcare setting
• Sharpen your organisational, time management and record-keeping skills

What you require

• No formal qualifications required, anyone from any academic background can take this course.
• Access to a computer or digital device with internet connectivity.