Communication Skills in Medical Care

Overview

Effective communication is crucial in medical care, significantly impacting patient outcomes. The Communication Skills in Medical Care course at QLS equips you with essential communication techniques for patient care, enhancing interactions with patients, families, and healthcare teams.

The course starts with an introduction to health and social care, highlighting the importance of communication in medical settings. You'll learn examples of effective communication and professional behaviours, as well as interviewing tools to understand and motivate patients. Adapting communication for better patient understanding is also covered.

Additionally, you'll learn to maintain patient confidentiality, understand medical terminology, and navigate legal and ethical considerations. The course concludes with the benefits of using medical jargon to improve clarity in patient interactions.

What you will learn

• Understand the principles of effective communication in medical settings.
• Learn techniques to handle difficult conversations.
• Master non-verbal communication cues in patient interactions.
• Gain insights into cultural sensitivity in healthcare communication.

What you require

• Basic understanding of healthcare principles.
• Willingness to engage with course content and activities.
• Interest in improving communication for better patient outcomes.