Claire House Children's Hospice helps seriously and terminally ill children live life to the full by creating wonderful experiences and bringing back a sense of normality to family life. By providing specialist nursing care and emotional support, we help families smile again when life couldn't get any tougher.
We are looking for an exceptional Purchase Ledger Assistant to join our finance team on a permanent basis to support our finance processes. This is an excellent opportunity to be part of a meaningful organization that positively impacts children’s lives.
As a Purchase Ledger Assistant at Claire House, you will:
- Report to the Financial Accountant.
- Be responsible for the Purchase Ledger Function, including supplier payment runs, ad hoc supplier payments, and administration of the invoice and credit card systems.
- Monitor finance email boxes to ensure prompt responses and timely query resolution.
- Support the handling and counting of donations and facilitate their handover to cash collection services.
- Assist the Finance Team with daily and monthly tasks to ensure the smooth running of the department.
We are looking for someone with:
- Experience in purchase ledger and knowledge of SAGE 50 accounts.
- Understanding of accounting principles (preferably part AAT qualified).
- Strong IT skills, including a good working knowledge of Word and Excel.
- Excellent planning and organizational abilities.
- Effective communication skills, both verbal and written, with the ability to work well with individuals at all levels.
- Initiative and the ability to work independently.
- Good interpersonal skills and a commitment to Claire House’s objectives.
- A belief in the value of volunteers and a multidisciplinary approach.
- An understanding of the importance of confidentiality.
What we offer:
- 27 days annual leave (with additional bank holidays).
- Pension scheme. (NHS pension scheme available to active members).
- Life cover.
- Free access to an Employee Assistance Programme (EAP) and counselling services.
- Free car parking.
- Free eyesight tests.
- Opportunity for hybrid working upon completion of the probationary period.
If this sounds like the position you’ve been searching for, please visit the Claire House website for more details, including the job description and application form.
We actively encourage applicants from diverse backgrounds. At Claire House, we value individuals from all backgrounds and are committed to diversity and inclusion, regardless of age, disability, gender reassignment, sex, marital or civil partnership status, pregnancy and maternity status, race, religion or belief. We believe that these differences contribute to a productive environment where everyone feels valued.
For further information or to discuss the vacancy, please contact:
Katie-Jane Williams. Contact details can be found on the advert on the Claire House website.
Closing date for applications: 29th September 2024 (midnight)
Interviews will be held: 4th October 2024
Prior to formal interviews, there will be an informal phone call/ Teams chat to help candidates learn more about the role and the organization on the 2nd October 2024.
Please note, only applicants shortlisted for an interview will be contacted.
This role is subject to a DBS check. Claire House's recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
The client requests no contact from agencies or media sales.
Job Title: Information & Advice Helpline Officer (Maternity Cover)
Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)
(Some flexibility with hours/days may be possible)
Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)
Location: This role operates from our office in Thornton Heath
Salary: £8542.58 pro-rata from FTE of £25,627.74
Background to the Role
Do you have helpline or call centre experience? Are you good at communicating on the telephone? Do you enjoy helping people to find information and solutions to challenges? Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.
Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card. You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.
Main Duties (but not limited to)
- Providing information and signposting to callers to our Helpline and to people enquiring by email
- Entering new client referrals on our database and recording each new enquiry on our systems
- Supporting and supervising volunteers within the I&A Team
- This list is not exhaustive.
Responsibilities will include (but are not limited to)
- Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
- Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
- Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
- This list is not exhaustive.
CVs will not be accepted.
Closing date: 12pm, Friday 18th October 2024
Interview: Thursday, 24th October 2024
This post is subject to a Disclosure and Barring Service check.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.