Community Service Manager Jobs
We are looking for a Corporate Memberships Manager to join the National Theatre Development Team.
Purpose of the role:
We are looking for a candidate with a strong grounding in relationship management who also has an interest in and enthusiasm for new business. The ideal candidate will understand membership schemes and stakeholder management with an ambitious approach to bringing in new business, alongside exemplary relationship building and customer service skills.
The successful candidate will have the following:
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Proven success in account management and new business in a target driven environment
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Demonstrable knowledge and understanding of customer service values
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An understanding of marketing/fundraising/business with good networking skills
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An aptitude for working with finance with thorough attention to detail
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Excellent administrative and multi-tasking skills with experience of balancing a high volume of requests and a confident, tenacious outlook and can-do attitude
Working with us will give you...
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Complimentary staff tickets for shows and backstage tours, subject to availability and policy
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25 days annual leave increasing up to 32 with length of service (plus bank holidays)
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role
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Hybrid and flexible working, subject to agreement and policy
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Access to interest-free season ticket loan and cycle scheme partnership
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Generous sick pay
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Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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On-site staff canteen and social facilities
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On-site Occupational Health support
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In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
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Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
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Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
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Discounted access to NT at Home
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Volunteer Leave – paid day a year to volunteer for your chosen charity
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
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Access to retailer discounted gift cards and a cash-back-on-spending card.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
River Church Ipswich is an HTB Network church plant in the town centre of Ipswich, which launched in September 2021 and has already grown quickly into a thriving resource church, with a congregation of more than 200, and three Sunday services.
The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and their lives around by moving into sustainable work or further education.
The important stuff
Salary: £25,213
Hours: Full-Time, Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Location: River Church Ipswich – we are an office-based organisation
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.
Application pack: Download our application pack for more information. Have a look at the Ipswich website to apply as we will not process applications through this page.
River Church has wheelchair access. Please feel free to contact the church for any enquiries regarding accessibility.
Key Responsibilities
Website
- Responsibility for maintenance and development of Resurgo’s website, delivering engaging content with a focus on dynamic visuals and videos, tailored to our different website audiences.
- Optimise user journeys across all Resurgo’s digital channels.
Partnership liaison and relationship management
- Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
- Maintain and develop relationships with local partners to form a strong referral network.
Oversight of Spear Programme Spear
Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there.
- As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
- Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
- Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education
Line management and training
- Manage the Assistant Coach, using a coaching approach to invest in their growth and development.
- Be line managed by River Church staff, locally, and by Resurgo, nationally, to support with the set-up and ongoing operations of the centre and report back on KPI.
Supporting River Church’s mission and ministry
- You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help the Assistant coaches to establish a strong presence at the church to build a network of supporters for the Spear programme.
- Ensuring the Spear programme is a key missional feature of the work of the church
- Work with the Head of Operations and Fundraising Assistant to prepare successful grant funding applications for Spear Ipswich, and provide timely grant reporting.
- Attend and participate in Staff Meeting, Tuesday morning Prayer Meeting, and Sunday Services (serving on a team at one or more Sunday service) • Regularly pray for Spear, River Church, and in particular our Social Transformation work.
- Attending other River Church events and services, occasionally speaking and/or contributing as required • Ad hoc tasks and other project work.
Site management
- Liaise with relevant staff locally on site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.
Please apply on the website of River Church Ipswich. We will not process application through this page.
The client requests no contact from agencies or media sales.
The deputy service manager will contribute to the management of the IDVA and community based services, in line with Refuge’s policies and procedures and quality management system. This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support. Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services. As a member of the management team, the post holder will be required to participate in an out-of-hours management service.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Use of a car essential to the role.
The client requests no contact from agencies or media sales.
Goodman Masson have exclusively partnered with Newground Together to recruit for a Community Programmes Manager for Youth, Community, & Great Outdoors to join their team!
Newground Together is a registered Charity and a part of the Together Housing Group, a social landlord with over 38,000 properties across the north of England. Newground Together aims to empower people to create sustainable communities that are connected, resilient, healthy, and prosperous. Newground Together is committed to supporting people into jobs and training opportunities, connecting with young people and families, creating memorable outdoor experiences and providing health and wellbeing activities.
As a Community Programmes Manager for Youth, Community, & Great Outdoors, you will work alongside a team of managers across the organisation, with a specific remit to lead and develop a positive, motivated, and committed team delivering high performing front line youth, community, and great outdoors services across Lancashire.
More about Newground Together:
Outline of Key responsibilities for the Community Programmes Manager for Youth, Community, & Great Outdoors
- Provide effective leadership and management of the service delivery teams in the specified service delivery area, managing, supporting, motivating, involve, engage, and support their front-line delivery teams effectively.
- To lead and develop a positive, motivated, and committed team delivering high performing front line youth, community, and great outdoors services across Lancashire.
- To build and maintain positive strategic relationships & partnerships across area of operation, ensuring Newground Together is recognised as a key influencer in decision-making and shaping future priorities and services.
- To proactively contribute to the continuous improvement of the organisation, playing a key role in the Charity's leadership team, and strategic and operational development of the organisation.
- To develop and manage financial plans, annual budgets, funding/income streams and expenditure for area of responsibility.
- To act as a positive role model in every aspect of the role in line with Newground Together's brand values
- To be responsible for the safe operating of community hubs/sites including building compliance, safety checks, key holder responsibilities and emergency point of contact.
We are looking for someone who has…
- Relevant experience managing and developing community programmes.
- Experience in business planning and development
- Experience Managing and motivating staff, promoting a culture that meets the needs of and engages with customers and staff, in an open and high performing environment.
- Expeience of partnership working and stakeholder engagement at a strategic level
- Experience of setting and managing budgets successfully
- Successful track record of income generation and securing external funding.
- Ability to demonstrate business acumen, dealing with ambiguity and managing change in new and challenging situations. Sound knowledge of relevant legislation relating to the service
In return, we are offering the successful candidate in the Community Programmes Manager for Youth, Community, & Great Outdoors role…
- Starting salary of £45,033
- Annual pay scale increase
- 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
- Hybrid working, 2 days a week working from home.
- 3 days a week working from the Blackburn office or out on site.
- A flexible working environment, with a range of family friendly policies
- You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
- Wide range of technical, professional, and personal development training opportunities
- Attractive pension scheme
- Health and wellbeing benefits including access to GPs.
- A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice.
We reserve the right to close this vacancy early if enough applicants are received. Therefore, please apply without delay!
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Fully Enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser North East (Tyne & Wear, Durham, Redcar & Cleveland)
Supporting MHA services in Tyne & Wear and Teeside
Full time role - 37 hours per week
For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life.
People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.
All our work is always for one reason, which will always stay the same. Helping older people to live later life well.
Could you be the person to join MHA as our Community Fundraiser for the North East as we continue to enable people to thrive in later life?
About the Role
This is an exciting opportunity to make a difference by playing a vital role in our work across the North East. Reporting into the local team and supported by the national fundraising team, this role will be responsible for engaging volunteers both as individuals and groups across the area to raise funds for MHA. You will work closely with all MHA services, building relationships and inspiring and empowering local fundraising to enable those who choose to use our services to thrive. This will include supporting those who wish to fundraise In Memory and utilising MHA’s fundraising products.
A portion of your time will also be spent working in collaboration with community fundraisers across the country on fundraising initiatives and guides which will benefit both your area and community fundraising nationally.
The role will provide an effective and efficient service supporting the organisation and our homes and schemes to meet our vision, values and strategic objectives.
For more information on the role please see the attached Job Description.
About You
Are you a passionate and skilled community fundraiser keen to play a key role in building a local network of community fundraising volunteers? Do you have a passion for working with supporters, building meaningful relationships and inspiring supporters whilst ensuring your work aligns with the results we need? If so, we would love to hear from you.
Working well as a team player you will work closely with both operational colleagues in your area and the wider Fundraising Team, ensuring a focus on getting the right result for the organisation and building lasting and substantial relationships with funders. You will be an effective communicator developing trusting relationships, taking everyone with you on the journey.
In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.
We will interview on a rolling basis and reserve the right to close the recruitment period early if we are successful in recruiting to this role.
About us Methodist Homes – MHA is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 18,500 older people. We understand what it takes to help people live later life well through our Care homes, Retirement schemes and MHA Communities.
At MHA we place great importance on nurturing the mind, body and spirit of those we care for, their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers regardless of faith, background or belief.
As the largest charity care provider in the UK, we offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.
Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.
- High colleague employee engagement scores.
- Highly supportive and compassionate leadership team.
- Colleagues have access to Chaplaincy and Pastoral support.
- Employee Assistance Programme.
- Independent free counselling and legal advice
- Favourable pension scheme
- Hardship/welfare fund
- Competitive pay and benefits.inc a discount scheme
- A range of flexible benefits including an option to buy or sell additional annual leave
- Genuine career progression and development.
Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you passionate about addressing health inequalities and improving the health and wellbeing of people across Coventry and Warwickshire?
Do you have an understanding of the relationships the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector have with various communities who may not be as engaged with health services or health and care research? For this work funded by the National Institute for Health and Care Research (NIHR), we are seeking an organised individual with event delivery, engagement, and administrative experiences to join the team.In this role for the REN, you will work across Coventry and Warwickshire Integrated Care System (ICS), supporting Working and Steering Group Meetings, and ongoing support of volunteer Community Research Champions.
WCAVA is an equal opportunities employer - ‘Putting Equality, Diversity and Inclusion into Practice’
Job Purpose
The purpose of this role is to provide operational support to CAVA’s Health and Wellbeing Manager to support the delivery of the community engagement aspect of the REN Workplan which is identified through the REN Working/Steering Group. The Coventry and Warwickshire REN is currently funded by the National Institute for Health and Care Research (NIHR) and aims to increase opportunities and inclusivity for people (particularly from underserved communities) to take part in research, to tackle health inequalities, and identify ways for researchers to improve the health and wellbeing of people across Coventry and Warwickshire Integrated Care System.
The post holder will be responsible for supporting Working and Steering Group meetings, attending REN events on behalf of CAVA and taking a proactive role in gathering examples of good practice and sharing outcomes and impact with stakeholders. This role will support engagement with communities throughout Coventry and Warwickshire by supporting delivery of in-person engagement events and support the recruitment of, and support related to, Volunteer Community Research Champions who play a vital and central role within this scope of work.
Main Duties and Responsibilities:
- Support organisation and delivery of in-person engagement events for the REN work
- Support the REN Working and Steering Groups with communications and marketing activities with various stakeholders (including with: VCFSEs; potential and existing volunteer Community Research Champions; updates to funders; and for various communication channels of the ICS)
- Support gathering of examples of good practice and presenting these case studies in various formats
- Support the team with gathering intelligence, and liaising with VCFSEs about capturing and sharing in an Engagements and Insights Atlas the research opportunities and learnings from across Coventry and Warwickshire
- Champion VCFSEs involvement in using their knowledge and understanding of issues related to addressing inequalities and under-representation, and improving health
- Support the REN with writing monitoring reports
- Circulate relevant material and agendas and take notes from virtual and in-person meetings
- Support the REN with the recruitment, on-going support, training, and organisation of virtual and in-person events for volunteer Community Research Champions
- Attend relevant meetings (in-person and virtually, as appropriate)
General
- Participate in individual supervision sessions with your line manager.
- Attend and contribute to relevant CAVA meetings.
- Undertake relevant training agreed with the line manager.
- Ensure that under-represented groups have access to CAVA services offered by the post.
- Comply with CAVA’s work programme, policies and procedures.
- Partake in occasional CAVA events including AGMs and Away Days.
- Undertake additional duties occasionally, commensurate with the grading of this post.
The nature of tasks may vary from time to time but within the levels of responsibility of the post.
If you think you fit the brief for this exciting role,
download an application pack from our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our Team as our Communities Development Lead
Location: Hybrid Working -Ambleside/Bradford, with 1 day a week at alternative site to base
Salary: £36,000-£41,000 per annum
Contract: Permanent, Full-time (35 hours per week)
Are you experienced in working within the Community Youth Sector, looking for a rewarding role supporting young people to thrive?
Are you passionate about engaging with a range of stakeholders to drive service development and income generation to enable growth of youth provision?
About the role:
As part of our Communities team, you’d be providing a pivotal role driving service development across our Community teams in Cumbria and South Yorkshire. As part of the Management team you would work with the Area Team Operational Managers and Head of Service to lead on strategic planning for programme and partnership growth in line with income generation. You would also lead on service wide special projects, such as Youth Participation and Volunteering.
What We’re Looking For:
Essential Qualifications:
Educated to degree standard or equivalent, or have substantial work experience in similar role
- Current full UK driving license
Essential Experience:
- Experience of proactively working with the complexities of public and third sector environments.
- Substantial knowledge and experience of the Children & Young People sector, including legislation, frameworks and the changing landscape, within a management capacity.
- Demonstrate evidence of strong leadership, strategic thinking, and effective communication skills to successfully drive growth and impact.
- Knowledge, understanding and engagement with wider sector-influencing organisations.
- Experience of working within an inter-agency commissioning environment.
- Proven track record of securing funding from a variety of sources to support a breadth of youth and community programmes.
- Able to build and maintain effective relationships with a range of stakeholders, including proven influencing and negotiating skills.
- Proven experience of strategic planning, setting operational policies and procedures and enabling these to be embedded in practice across differing community teams.
- Have excellent interpersonal skills, with the ability to deal with sensitive issues in a confidential manner.
- Competent user of email and internet, spread sheets, word processing, and databases (preferably MS Office).
If you are passionate about driving development of youth services, eager to bring your skills to a meaningful role, and want to help shape provision to inspire young people to build their brighter futures, we’d love to hear from you!
Click 'Apply' to submit your CV and cover letter, explaining why you’re a great fit for this role.
Closing Date: 5pm, Wednesday 2nd October 2024
Interview Date: Thursday 10th October
Please note: Applications without a CV and cover letter will not be considered.
Brathay Trust exists to ignite the potential within every young person, so they can thrive in a rapidly changing world.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in the lives of vulnerable people who are overlooked and isolated? Join Myelopathy(dot)org as a Helpline Service Manager and lead the launch of our groundbreaking pilot helpline service!
With initial funding from The National Lottery for one year,you'll play a pivotal role in planning, delivering, and evaluating the charity’s ambitious new pilot helpline service - the first of its kind across the UK.This is a unique opportunity for an ambitious and diligent person to be at the forefront of a life-changing initiative. Working alongside a dedicated team to drive forward our mission and make a real impact in the Degenerative Cervical Myelopathy (DCM) community, you will be involved with a great charity team in a position where they will be able to help establish a new service that will greatly help many people across England.
Our mission is to be the catalyst that positively transforms patient outcomes in Degenerative Cervical Myelopathy (DCM) through patient support, patient and professional education, global awareness, and worldwide research. As our Helpline Service Manager, you will lead play a crucial role in leading this mission forward.
We are looking for a Helpline Service Manager to play a crucial role in managing and overseeing the project plan that will enable us to set up and establish the helpline, and to have the foundations in place to enable the day to day running of this helpline.
What you will do:
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Manage the planning, delivery, and evaluation of a new pilot helpline in line with strategic and operational objectives.
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Work to develop and maintain effective working relationships with internal and external stakeholders.
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Recruit, train, and manage a team of volunteers.
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Work within a quality assurance framework.
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Play an active part in taking forward the helpline project strategy, vision, and values What you will bring:
- Significant experience in leading and developing large-scale, high-quality services, including ideally experience in helpline service management.
- Proven success in coordinating projects, managing every stage from initial development to final evaluation.
- Strong communication skills, both written and verbal, with a talent for engaging and connecting with varied audiences.
- Advanced IT proficiency, particularly with Microsoft Office, combined with excellent organizational, people management, and customer service skills, ensuring effective task prioritization and timely completion.
This is an incredibly exciting time at Myelopathy(dot)org and we would love for you to join us! As a small charity, you will have direct impact in your role, and will seee the life-enabling difference you are making first-hand. You will work closely in an incredibly supportive work environment and will have flexibility with a remote role. We will work to adapt wherever possible to accomodate the right candidate.
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the job description and person specification.
The client requests no contact from agencies or media sales.
Charity People is excited to be partnering with The Passage for the recruitment of their new Community and Events Fundraising Manager. This is an exciting opportunity as you will play a pivotal role in shaping and executing The Passage's Community Fundraising strategy, designed to inspire and engage both existing and new supporters, ultimately building a stable and sustainable income pipeline.
Job Title: Community and Events Fundraising Manager
Location: Westminster, London, hybrid with 2 days in the office
Contract: Permanent and full time, 40 hours a week
Salary: £40,000 per annum (inclusive of London weighting) and an excellent benefits package including 33 days annual leave.
About the organisation
The Passage are a London based charity providing homeless people with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. In 2023-24, they supported over 2000 people experiencing or at risk of homelessness and prevented nearly 900 people from becoming homeless through a variety of services.
About the role
As the new Community and Events Fundraising Manager, you will oversee the stewardship of some of their most passionate supporters, working closely with dedicated volunteers, community groups, and overseeing key charity events. Your focus will be on harnessing the enthusiasm and commitment of fundraisers in the community, motivating and guiding them to maximize their contributions.
You will also actively support the planning and execution of our bespoke Walk to End Homelessness event, alongside leading on our annual Spring Concert and contributing to the growth of our third-party event series.
Responsibilities:
Community and Events Fundraising:
- Help deliver the teams' existing events and community fundraising products, growing net income and actively seeking new opportunities for expansion.
- Develop a range of new fundraising products and assets to support all aspects of the community fundraising programme in line with our values and key messages.
- Act as an ambassador for The Passage with community groups, personally delivering talks and presentations to build relationships and promote our work.
- Manage and oversee a programme of station and street collections, ensuring that volunteers are trained and equipped to represent The Passage with the public
- Manage current community and events fundraising relationships with individual supporters and groups by providing outstanding, tailored stewardship to generate income.
- Help deliver and develop a range of The Passage owned and third-party events and activities.
- Work with the digital marketing and comms team to produce engaging, accessible content and campaigns across web, social, email and paid digital activity to promote fundraising products and activity.
- Research and recommend new ways of raising funds and generating income through community fundraising.
Budgets and planning:
- Produce and manage the Community Fundraising income and expenditure annual plan and budget.
- Work with the Senior Events and Community Manager to regularly review performance, report variances against budget and undertake contingency planning to minimise risk.
- Monitor income and KPIs against agreed budgets and targets, taking action to address any shortfall.
People management:
- Provide all aspects of line management support, development and coaching to the Fundraising Assistant.
- Recruit, train, manage and inspire volunteers to deliver agreed aspects of the fundraising plan.
About You
The successful candidate will be an experienced fundraiser in community and events with strong interpersonal and communications skills with the ability to build relationships with a wide variety of individuals.
Excellent organisational skills are a must along with being ambitious, driven and passionate about representing The Passage and supporting their mission.
Application Process
To get further information, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
**Exciting Interim Opportunity: Advice Service Manager**
On behalf of our client, a well-established advice and support organisation in East Berkshire, we are seeking an experienced Interim Advice Service Manager for a 6-month contract. This is a unique opportunity to step into a key leadership role, ensuring the effective delivery of essential services to the local community.
About the Role:
As the Interim Advice Service Manager, you will be instrumental in maintaining smooth operations while the organisation undergoes a structural review and recruits a permanent Head of Advice. This role involves managing a dedicated team of staff and volunteers, ensuring the highest quality advice is provided to those in need. With an immediate start required, this role is critical in ensuring continuity and stability in the advice service during this transition period.
Key Responsibilities:
- Lead and manage daily operations of the advice service, ensuring staff and volunteers are effectively supported, trained, and supervised.
- Maintain and improve the quality of advice delivered to clients across a range of areas, including housing, debt, employment, and benefits.
- Support the expansion of the volunteer team, particularly in the delivery of services in the Slough area.
- Work closely with the Chief Officer and interim Head of Advice on service planning, ensuring staffing and resources are in place to meet demand.
- Contribute to the organisation’s ongoing review of advice service structure, with a focus on long-term sustainability.
Candidate Profile:
- Proven experience in managing advice services or similar roles, with a track record of delivering high-quality performance.
- Strong leadership and team management skills, with the ability to inspire and develop staff and volunteers.
- Excellent communication skills, with the ability to work effectively at all levels of the organisation.
- Expertise in advice areas such as housing, benefits, debt, and employment, ensuring that staff and volunteers are supported in handling complex cases.
- A proactive problem-solver who thrives in a busy and evolving environment.
What’s On Offer:
- Competitive salary: £40,000 to £45,000 (FT, pro-rata for part-time).
- 6-month interim contract, with the possibility of part-time reduced hours for exceptional candidates (minimum 30 hours per week).
- 5% employer pension contribution.
- 25 days holiday + 8 public holidays.
- Flexible hybrid working, with offices in Bracknell and Maidenhead and outreach services in Slough.
- Free parking and access to an employee perks and assistance programme.
If you are an experienced advice service professional looking for a rewarding interim opportunity, we’d love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK Parliament
Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.
With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
- 30 days' annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 27%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
Introduction
The People & Culture team (PACT) is responsible for corporate people strategy and planning. The team develops HR policies and standards and provides efficient, accurate and customer-focused support to internal customers across the Administration and Joint Departments
The Role
This is an exciting and challenging opportunity to work across both Houses of Parliament to ensure that our updated Safeguarding policy is effectively implemented and embedded across our varied teams.
The Parliamentary Estate is a mixed-use site, with many different activities involving a wide range of individuals: from members and staff of both Houses, to visitors on democratic access tours and attending proceedings, school children on educational tours, VIP visitors and parliamentary delegations, and tourists from all over the world.
You will need to work with teams across Parliament to understand these different activities, assess the risks of harm to children and adults at risk, the likelihood of those risks materialising, and how Parliament can effectively mitigate them. You will lead in the roll out of our updated Safeguarding policy alongside the development of a network of trained safeguarding coordinators, developing a community of interest to share best practice and guidance.
Some of the responsibilities for this role include:
- To be the lead source of advice and guidance on safeguarding policy and practice within Parliament.
- Support the work of the Safeguarding board, providing expert briefing, analysis and recommendations as required by the board.
- To act as an additional Designated Safeguarding Officer, supporting the work of the existing Designated Safeguarding Leads as required.
- To lead the implementation and continuous improvement of the new safeguarding policy, using a risk-based approach to embedding it in parliamentary activities, structures and culture.
- To establish a network of local safeguarding co-ordinators across Parliamentary teams
Skills and Experience
To be successful in this role you will demonstrate:
- Experience of successfully implementing safeguarding policy and guidance in an environment which, like Parliament, is a mixed-use site, with a wide range of activities and stakeholders. Evidence of using a risk-based approach to deliver robust and proportionate training, procedures and guidance in support of meeting statutory obligations.
- Specialist knowledge of safeguarding relating to children and adults at risk, with a demonstrable understanding of current legislation, including core principles and current best practice, and the ability to apply this in a pragmatic way relevant to our organisational context.
- Strong interpersonal and relationship-building skills with the ability to work across organisational boundaries and teams. Able to confidently engage with and influence people at all levels within the organisation, including senior leaders.
- Excellent planning and organisation skills with the ability to meet demand and deadlines whilst taking full responsibility for the quality of the work delivered both individually and through others.
- Highly developed written and oral communication skills, with the ability to present information clearly and explain ideas in a way that decision-makers understand and can act on.
- Ability to lead individuals and teams, building and maintaining strong collaborative partnerships to achieve organisational goals, whilst upholding the values of equality, diversity and inclusion.
Next Steps and Additional Information
CV & Supporting Statement - If you would like to apply for this role, please submit your CV and cover letter explaining how you would meet Criteria 1 - Experience and Criteria 2 - Functional Skills in no more than 500 words.
More information on the role and the full criteria can be found in the Job Description.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
Service Manager - Oxfordshire
Location: Oxfordshire
Discipline: Care and Support
Job type: Permanent
Salary: £37,080 per annum, plus £2,000 allowance for holding the CQC registration.
Expiry date: 03 Nov 2024 22:59
Startdate: ASAP
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible?
We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.
Join us as a manager with Hft and you’ll develop your social care career with one of the leading names in the sector. You’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.
Salary: £37,080 from 1st October, 2024 plus £2000 allowance upon achieving CQC registration.
What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
and more..
What will you be doing?
As a Service Manager at Hft, you’ll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your team’s delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.
Alongside the Regional Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.
As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.
As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota'd basis, including nights, weekends and Bank Holidays.
A full UK driving licence, with access to your own vehicle, is essential for the role.
About you
- You will have experience supporting adults with complex learning disabilities.
- You need good IT skills and experience of maintaining records to be a success in this role.
- You will have knowledge of CQC regulations
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment.
- You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations
If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you.
For more information on the role and responsibilities, please refer to the job description & person spec.
STRICTLY NO AGENCIES PLEASE
We reserve the right to close this vacancy early should we receive sufficient applications.
Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.
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The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
The Direct Marketing Manager, Retention will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
Key responsibilities include:
Strategy and Planning
- Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
- Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
- Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
- Build an improved supporter journey strategy for new, repeat, and lapsed donors.
- Lead, design, and monitor the collection of audience insight during appeals.
Fundraising
- Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
- Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
- Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.
Networking and building relationships
- Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
- Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
Are you a patient, resilient and creative individual with a passion for supporting vulnerable young people?
Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, our client provide accommodation-based services to those in need of care and support, and to those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people. They are now seeking a dedicated Housing Manager to oversee their Separated Migrant Children (SMC) service, based in Hemel Hempstead.
Our client’s SMC service offers accomodation-based support to separated migrant children aged 16-18 years, who arrive in the UK alone. As Service Manager for the SMC service, you will empower a dedicated team of frontline workers to support vulnerable young people in leading independent and fulfilling lives. You will provide flexible and responsive accommodation-based support to the young people across 2 services in Hemel Hempstead, adapting to service user’s individual needs and circumstances.
You will work with your team to enable service users to access a variety of meaningful activities, including education, employment, training opportunities and volunteering, and will also support the young people to develop independent living skills, including as cooking, cleaning, budgeting and building their confidence so they can move on positively. In addition, you will liaise with various external agencies jointly to ensure that each young person has a smooth, personalised journey to independence.
To apply for this role, you must have demonstrable experience of supporting vulnerable young people previously, ideally within an accommodation-based setting. You must have previous experience of overseeing frontline staff, of and working in partnership with a variety of external agencies. Overall, you will be a passionate, dynamic leader, determined to achieve positive outcomes for a variety of young people.
Please note, it is a requirement for candidates to have a driving license/access to a car for this position, given the nature and location of the role.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Are you experienced at delivering health or social care at a high quality to adults with complex needs and learning disabilities?
Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, our client provide accommodation-based services to those in need of care and support, and to those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people. They are now seeking 2 Service Managers for two of their small, supported living services, one based in Hemel Hempstead and the other based in Tring.
As Service Manager, you will oversee and support a dedicated team of frontline workers, supporting beneficiaries with a range of physical and learning disabilities. You will manage the service from a practical, logistical perspective, and will liaise with a variety of health professionals, as well as with the local authority. The Service Manager role offers a first step into a management career for those with great experience within housing and social care; successful candidates will be placed onto a management programme and also offered the opportunity to complete recognised qualifications. Extensive training is provided, meaning that you feel fully equipped for this next stage in your career.
To apply for this role, you must have previous experience of working in the care/support field, supporting those with a variety of complex needs. You must have previous experience of overseeing frontline staff, and of working in partnership with a variety of external agencies.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.