Community Service Manager Jobs
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
Job title: Head of Finance and Operations
Reports to: Chief Executive Officer
Manages: 1 x Finance Officer + 1 x Human Resources & Admin Manager + Dotted line management for all staff in different teams with finance and admin responsibilities
Geographic focus: All
Salary: £50,000 - £60,000
Hours: 37.5 per week (flexible working available)
Benefits: 26 days annual leave plus bank holidays, pension contribution
Purpose of the role
The purpose of this role is to lead our finance and operations functions and support the Chief Executive Officer (CEO) to implement management systems to efficiently run the business and achieve strategic objectives agreed by Global Black Thrive Board of Directors. This includes governance, finance, human resources, IT, legal, health and safety, and facilities management.
This role is strategic as well as multi-faceted and hands-on and will work collaboratively as part of Global Black Thrive’s Senior Leadership Team to
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Develop robust approaches to finance and operations and provide practical support for Black Thrive teams to manage their programmes and projects; and
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Support staff to take on delegated responsibility for finance, HR and operations and to develop their skills and knowledge base.
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Develop a Fundraising Strategy through creating comprehensive fundraising plans tailored to the organisation's needs and goals.
Duties and responsibilities
- Support the CEO to manage the organisation and ensure compliance with statutory requirements, including finance, HR, health and safety, data protection, and deadlines for annual returns to Companies House, the Office of the Regulator of Community Interest Companies, and HMRC.
- Put in place governance and management systems to support the efficient operation of the business, and the achievement of strategic objectives and milestones agreed by the Global Black Thrive Board of Directors.
- Support in the development of Black Thrive’s internal Learning and development infrastructure, particularly with the Learning Week.
- Lead on strategic reviews of organisational policies and procedures and work with the CEO and colleagues to review, update and operationalise policies and procedures.
- Line manage Finance Officer and lead finance functions, including working with managers to prepare and monitor budgets, ensuring that there are appropriate financial controls and operational arrangements in place (including for outgoing and incoming invoices and grants), liaising with external accounting and payroll providers and training staff as required.
- Line mange the HR and Admin Manager and support with updating policies, rolling out strategic changes and communicating these companywide.
- Provide timely and accurate strategic financial management information to enable the Board of Directors, CEO and managers to have effective oversight and make strategic short-term and long-term decisions.
- Work with others in the organisation and support the Fundraising Strategy. This will also include strategies for creating our own independent funds that are not linked to an external funder.
- Support the CEO to fulfil their role as Designated Lead Officer for safeguarding, including updating the safeguarding policy, ensuring that it is given effect and maintaining a robust system of Disclosure and Barring Service (DBS) checks and training for staff, associates, consultants and volunteers.
- Ensure the provision of effective day-to-day administration of HR functions, including induction, training, learning week organisation and appraisal systems
- Ensure effective management of premises, facilities, and equipment, including maintenance of an asset register.
- Stay up to date with trends and best practices in governance, finance and operations relevant to Global Black Thrive’s mission.
- Work with Global Black Thrive Directors to resolve disputes or disagreements that negatively impact on the achievement of objectives.
- Ensure compliance with legislation and policies relevant to the job role, including equality, safeguarding, health and safety, data protection and financial probity.
- Produce and deliver presentations, reports and other material relevant to the role.
- Occasionally work at weekends and in the evenings when required.
Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.
PERSON SPECIFICATION
Head of Finance and Operations
E – Essential: requirements without which the job could not be done.
D – Desirable: requirements that would enable the candidate to perform the job well.
Qualifications and Experience
- Equivalent of a bachelor’s degree in finance, business administration or related fieldE
- A minimum of 5 years’ experience in financial and operations in an organisation dealing with multiple and/or complex programmes and partnerships. E
- Experience in developing and implementing new systems and processes in start-up environments D
- Experience of using online accounting software e.g. Xero and setting up and maintaining financial and administrative systems that are compliant with data protection and privacy laws. E
- Experience of fundraising or generating funds for an organisation through grant applications, external funders or through fund raising events and activities. D
Ability, skills, knowledge - Strong leadership and management skills, with the ability to balance “taking charge” with motivating others and supporting them to grow and develop. E
- A good track record of achieving objectives and meeting deadlines. E
- Excellent understanding of financial management and controls. E
- Knowledge of statutory frameworks relating to governance, finance, HR, health and safety and data protection and ability to ensure compliance.D
- Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing. E
- Commitment to the key principles underpinning the Social Model of Disability. D
- Strong analytical and problem-solving skills. E
- Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority. E
- Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities.E
- Ability to work at speed through ambiguity and uncertainty and remain calm under pressure. D
- Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision. E
- High level of digital competence to support strategic and operational goals. D
A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Please ensure your cover letter demonstrate how you meet the requirements for this role and explain why you would like to work for Global Black Thrive.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
Right now, the Partnerships and National Engagement Team is in an incredibly exciting period of growth, as Partnerships Development Manager you will play a pivotal role in building new transformational partnerships which support Crisis new ten-year strategy.
Working as part of a friendly and enthusiastic team you will be you will be responsible for identifying, nurturing and developing a robust pipeline of new partnerships, with value-aligned businesses, developing opportunities for us to work together to help us end homelessness in the UK.
As a key member of the Partnerships Development Team, you will be expected to deliver significant growth in Crisis corporate income and personally secure six and seven figure partnerships and sponsorships.
About you
To be successful in this role, you will be a highly motivated, target-driven fundraiser who relishes the opportunity to develop innovative, creative, and strategic corporate partnerships. You will have a track record of pitching, securing, managing, and growing six and seven figure partnerships in the third (or equivalent) sector, coupled with excellent relationship management skills with internal and external stakeholders. You are self-motivated and able to work on your own initiative, but you also enjoy collaborating with colleagues.
We are looking for a personable and intuitive candidate with excellent verbal and written communication skills with the ability to tailor communication style to achieve maximum impact upon relevant situations and audience.
This is an exciting opportunity to work alongside senior fundraisers to shape and craft the future of corporate fundraising at Crisis.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 29th September 2024 at 23:55
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Interview dates will take place online w/c 7th October
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About the role
We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.
You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.
About you
We’re looking for someone with experience of volunteer engagement and development.
You will ideally have:
- A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
- Outstanding organisational and project management skills, able to operate at a strategic level
- Experience of building relationships and partnership working within the third sector
- Knowledge of the legal, financial and governance framework within which third sector organisations operate
- A passion for supporting brain injury survivors, carers and families and the charities that support them
The full role profile and person specification is available to download below.
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.
If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.
About Headway – the brain injury association
Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.
Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.
We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.
The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Sunday 29th September 2024
- Shortlisting date: Week commencing 30th September 2024
- Interview: 10th and 11th October 2024
Headway is an equal opportunity employer.
Registered Charity No: 1025852
No agencies please
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Reports to: Service Coordinator
Hours of work: 40 hours per week
Salary: £30,706.00 rising to £31,844.80 in year two
Place of work: London community houses, West Norwood
Contract type: Full time, permanent
Closing date: Midnight , Sunday, 13th October
Are you an energetic and compassionate individual, passionate about managing and inspiring the team of 15 care and support workers to facilitate the practical, social, and spiritual needs of adults with learning disabilities in their vibrant community?
This is an ideal step up for someone with knowledge and experience of supporting people with learning disabilities, an enthusiasm for their values, and the ability to inspire and manage others.
As Deputy Service Coordinator, you will be part of a caring and committed team, and have opportunities for fun, personal and professional development, and friendship in the process.
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from their mentorship programme, these are some other benefits you get by working for them:
- Joining shared meals since cooking and having a meal together is what they are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
Main purpose of the role:
The Deputy Service Coordinator splits their time between the office organising rotas, liaising with families, social services, and health care professionals, and providing a minimum of 20 hours a week of direct support, as well as one weekend a month on the rota, depending on the needs of the service.
The role requires the postholder to take responsibility for being on call between the leadership team. There is an additional payment for on-call duty.
You will deputise for and support the Service Coordinator in leading and managing a community group comprising of a range of services for people with a learning disability and a team of support assistants.
The Deputy Service Coordinator supports the Service Coordinator in creating Community and leading the service delivery within the group in line with their values and standards and the requirements of the Care Quality Commission [CQC].
Key essential criteria:
- Openness to work with, and grow in relationship with, people with and without learning disabilities, and get to know their community life.
- Substantial experience of developing and implementing person centred and self-directed support for people with a learning disability.
- An ability to understand the value of faith based service provision and to articulate it to others outside of the organisation.
- Evidence of relevant continuing professional development.
- Practical knowledge of Microsoft Office, in particular Excel.
- Organisational skills to support the creation and management of service schedules.
- Supportive of the aims and principles of our client and enthusiastic about working within an organisation which is both a high-quality service provider and an ecumenical Christian community.
ABOUT OUR CLIENT
Our client is intentionally inclusive, bringing together those with and without learning disabilities, in their community of more than 100 people. One of the UK communities, they’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
Their community includes over 30 people with learning disabilities, with lots of different support needs, who they support at home and in their workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Their team of employed assistants provides further support and care to their core members.
They have lots of diversity and lots of opinions. They love people, they love their busy, vibrant city, and they welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, their mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured. Together, they want a more inclusive, compassionate world.
They’re now looking for a new Deputy Service Coordinator to join their leadership team. You will support the Service Coordinator to deliver high quality person-centred support for the Apple Group, one of their three community groups The Apple Group supports 8 people with learning disabilities with differing needs, who live in 4 houses in their supported living programme.
A full job description and person specification can be found in the recruitment pack.
Closing date: Midnight, Sunday, 13th October
Interviews will be held on week commencing 21st October
To apply, please read the full job description, and person specification, submit your cover letter explaining how you meet these, and answer the questions on their online application form.
Please also read their privacy notice for job applicants.
REF-216 846
We have an exciting opportunity for a permanent Delivery Manager in Liverpool. If you have excellent communication skills, a positive attitude and are a dedicated team player with a youth-led approach this could be perfect for you!
As a member of our Leadership Team, you will be responsible for the successful delivery of our Young People programmes across Liverpool. As part of the management team, you will be responsible for developing and implementing a delivery plan and targets for the Liverpool area. You will lead and inspire your team to deliver effective services, ensuring that every young person engaged progresses along an appropriate pathway of learning, and development. You will demonstrate best practices in services that engage young people, creating a safe and supportive environment that maximizes value for young people and our training and employer partnerships.
This role is perfect for you if you have experience leading services for young people and have a deep passion for making a positive difference. You will have the opportunity to develop our current offer and lead a small dedicated team, fostering a collaborative environment where everyone's potential can flourish.
Key Responsibilities:
- Oversee the delivery of our Young People Programmes, ensuring their successful implementation.
- Lead and motivate your team to provide effective services and support for young people.
- Developed Planning and Organisational Skills with proven commercial acumen
- Contribute to the development of our strategy to empower more young people in Greater Manchester with sustainable outcome opportunities.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
The Lucy Faithfull Foundation is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We're bold, we're pioneering, we're growing and we want your help.
Our Edinburgh based team – formerly known as Stop It Now Scotland – covers the whole of the country. Our practitioners have extensive backgrounds in child protection and sex offender rehabilitation. We provide individual and groupwork to around 150 adults and adolescents every year who present a sexual risk of harm to children who cannot access statutory service. We work with around 100 partners, family members and members of wider networks around these individuals. We use what we learn from our work to develop and deliver resources, information and training for professionals and the public, so that they can better protect children from harm and prevent abuse before it happens.
About you and the role
We are recruiting a practitioner to join our multi-disciplinary team in Edinburgh to lead our work with children, young people and young adults up to the age of 21.
You will head up our flagship project working with high schools in Edinburgh promoting the prevention of harmful sexual behaviour in an educational context. This includes running workshops for parents on how they can promote positive and healthy relational and sexual development. It will include helping teachers respond sensitively and effectively to early concerns about children’s sexual behaviour. And it will involve working with young people themselves to help develop a curriculum that actively promotes prevention of sexual harm. You will work with our research team to help establish evaluation methods for all aspects of this project and to develop a scaleable model of prevention that can be rolled out across all schools, better protecting children from harm. You will work closely with our UK based Schools Project Manager who will support all aspects of this project.
You will also have a small caseload, working with young people who have displayed harmful sexual behaviour online. You will contribute to training, consultation and policy work in relation to tackling youth perpetrated sexual abuse. It’s a wide ranging and exciting role, and we will be able to support and train the successful candidate in all aspects of our work. You will be supported by our UK based young people’s team.
Our ideal candidate will be a dynamic practitioner with a proven ability to drive projects to achieve required outcomes. You will be professional, proactive and outcome-focused with exceptional communication and engagement skills and an ability to develop partnership ways of working with professionals and agencies. The role requires expert knowledge in relation to working with children who have displayed harmful sexual behaviour and significant experience with supporting and advising leaders, child care professionals, young people and parents. You will have an impeccable understanding of child protection policies and principles and evidence of working with safeguarding partners to keep children safe from harm. A track record of providing consultancy and training to other professionals is desirable.
You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.
Key attributes we are seeking include:
- Deliver assessment and interventions for children, young people and families in relation to harmful sexual behaviour
- Vision and operational capabilities to co-ordinate and deliver on a substantial project focussing on the prevention of harmful sexual behaviour in education settings
- Leadership and management skills in producing successful outcomes
- Impeccable knowledge of safeguarding principles, policies and practices
- Proven track record of working in and/or with education providers
- Collaborative and supportive ethos, enabling effective working with team members and leaders across the charity
- Flexibility and passion to work alongside internal and external colleagues to ensure quality work is delivered efficiently
- Excellent engagement skills and experience of working professionally with professionals (including school staff), young people and parents
- Confidence in providing expert consultancy to internal and external professionals concerning best practices for working with children
- Ability to provide confidential advice to callers, including education leaders and staff
- Effective record keeping in line with the charity’s policy and practice
- Stakeholder engagement and excellent communication skills to promote the mission and values of the Lucy Faithfull Foundation.
This is a highly rewarding role making a genuine difference to children’s lives. It involves working within a friendly, supportive and hardworking team which is committed to keeping children safe from sexual harm.
Why Lucy Faithfull Foundation? We’ll offer you…
- An opportunity to make a positive difference to the lives of children who have the right to live free from sexual abuse and exploitation
- Access to continuous professional development
- A competitive salary and access to a pension scheme
- Access to a hybrid working scheme with a minimum of 2 days in the office
- Full time staff receive 25 days of annual leave plus bank holidays (rising to 30 days following 5 years’ service and in line with our leave year January-December)
- A dedicated employee assistance programme
- Access to Benenden medical cover and Employee discounts
- Free eye tests, discounted gym membership and employee discount savings
We welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline. Please feel free to contact Stuart Allardyce, Director Scotland.
Closing date is 5:00pm on 30th September. Interviews will take place 11th October.
Please note the successful candidate will be required to undergo a PVG from Disclosure Scotland for this position.
The client requests no contact from agencies or media sales.
National Distribution Centre Manager
40 hours per week
Permanent/Full time
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29,500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
The National Distribution Centre (NDC) Manager role is key in ensuring a resilient supply chain for St John Ambulance. Responsible for the implementation and management of the systems, process and people working within the NDC warehouse. The NDC manager is accountable for ensuring that stock is received, stored, managed, and dispatched appropriately including quality control checks as required. The NDC warehouse manager is responsible for ensuring that all policies and procedures are complied with, and all required training is completed by the personnel working within the NDC. You will play a key role in the achievement of the revenue and sustainability targets by ensuring the robust inventory management and cost efficient use of personnel and contractors.
About You:
- Educated to GCSE level or equivalent (Grade C) including Maths & English
- Demonstrable line management experience in a busy warehouse or distribution centre environment
- Demonstrable experience of working in accordance with quality assurance standards and health & safety regulations
- Excellent interpersonal skills with the ability to communicate effectively at all levels.
- Hold a full UK manual driving licence with a minimum of 1 years driving experience and no more than 3 penalty points
About The Role
- Accountable for planning workloads to ensure that goods are received, processed, stored, and delivered in accordance with the manufacturer’s instructions, the charities processes and our customers and suppliers stipulated KPI's.
- Create and deliver continuous development and improvement plans with people and processes to drive and increase operational excellence across the warehouse.
- Owning the delivery and associated change process of any new business or existing customers changes, through effective communication to all affected NDC Personnel.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Please note: This role may be subject to a DBS check as part of our pre-employment checks
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 2 October 2024
Ref 6811
We're looking for a Store Manager with a passion for sustainable fashion to join our team in our Chester shop!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
Located in Chester, this is a large busy shop in a brilliant location, with a vibrant community! As Store Manager, you'll be leading and motivating a diverse, passionate and experienced volunteer team, as well as focusing on maintaining standards and building strong connections within the local community to ensure the shop's continued success.
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
- Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously
- A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
- A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!
Ways of Working: On-site – this role will be based in the Chester shop. The shop is currently open Mon-Sat 9am-5pm. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We are dedicated to creating an environment where every colleague and volunteer can excel in their roles and make a positive impact on young people. To achieve this, we need to ensure our support for the volunteer lifecycle—from onboarding to offboarding—is robust, efficient, and fosters excellent volunteer management. This, in turn, contributes to an outstanding volunteer experience.
We are seeking someone who shares our enthusiasm for this mission to join us on a fixed-term contract, covering maternity leave, in our People and Learning team. In this role, you will play a crucial part in maintaining and enhancing our volunteer lifecycle processes, managing volunteer data, and ensuring compliance with our policies.
If you have a strong grasp of the volunteer journey, the necessary people processes, and are well-versed in systems and data management, this could be the perfect role for you.
If you’re ready for a rewarding challenge and want to be part of a fantastic team, we’d love to hear from you. To apply, please submit your CV along with a supporting statement that demonstrates how you meet the essential and, if applicable, desirable skills, knowledge, and experience outlined in the job description.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Manager,
Location: Walton on Thames, Surrey
Contract: Permanent
Salary: £45,000 per year – salary pro rata
Part-time, Monday – Thursday, 20 – 24 hrs per week
ABOUT US: The Counselling Partnership is an independent, local community charity. We are committed to improving mental well-being by providing professional, affordable one-to-one counselling to adults facing a variety of difficulties. These include depression, bereavement, anger, stress, anxiety, abuse, loss, phobias, post-traumatic stress, relationship, self-esteem, trauma and work or career-related issues.
The Charity has a double purpose. Addressing the psychological needs of our local community through appropriate counselling interventions is our first objective, but we do this by offering counsellors in training appropriate clinical experience, thereby helping to grow the counselling resources available to the wider community.
We have two outreach counselling rooms in Walton on Thames and Woking and provide on-line counselling to clients throughout Surrey.
The service provides individual therapy to people who have mild to moderate psychological issues, and we are able to offer counselling for up to a year, for clients who require longer term intervention to address presenting issues.
ABOUT YOU:
Are you passionate about supporting the mental health and wellbeing of people in your community?
Is making a difference important to you?
Do you have the skills and expertise to lead a small charity?
If so, we want to hear from you!
We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues and clients. Someone who thrives working in a team but can also work independently using their own initiative, you will have the skills and expertise to lead all aspects of the charity as it develops a new strategy and strengthens its operations. The successful candidate will work with the board of trustees to further develop the charity, building on its excellent reputation to deliver a much needed service that alleviates mental ill health and emotional distress in our community.
To be considered for this post you need to be confident in leading and motivating a team, being able to be proactive and adaptable and maintain high morale within the service. We are looking for a compassionate, supportive and empowering leader with proven management experience and ability to increase funding revenue. With excellent communication skills, you will have the energy and commitment necessary to nurture the heart of the organisation and its people at a key time in its development.
This role is part-time but will include occasional evenings to support board meetings. Regular in person working at our office in Walton on Thames is a requirement, with some activities that can be completed via remote working.
Closing date: 5 October 2024
The client requests no contact from agencies or media sales.
The Prince’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads.
As part of the Management Team, you will be responsible for overseeing the delivery of our foundation programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.
As one of our Delivery Managers, you need to have:
- Excellent interpersonal skills
- Strong planning and organisational skills
- Effective data analysis skills
- A track record of operational management
The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forcesline is SSAFA's frontline telephone service handling both day-to-day and more complex enquiries from the Armed Forces community.
This role is responsible for the management and development of the Forcesline service and will also act as point of contact for the Veterans Gateway. The Manager will lead and support a team of advisors, developing the service in response to the needs of the clients and technological requirements, as well as ensuring a high quality of service. The role involves the preparation of data, briefings, presentations and some media work.
About the role
This role requires the management of a small team of advisors who provide free confidential listening, information and signposting service for serving personnel, their families, veterans and professionals who are looking for help. It requires a resilient individual who is able to both support the team and develop the service as it moves forward with advances in technology enabling wider means of communicating with those it is helping. It is an exciting time to join as these changes are currently occurring and you will be involved with this transition.
About the team
You will work with a great team of advisors who are both experienced and skilled. All Forcesline Welfare Advisors are trained in Safeguarding and each practitioner has at least a Level 2 Counselling qualification. Their experience covers former Samaritans, Pastrol Care, Social Work and Police Despatch Calling. As a team they learn and support one another. You as their Manager will be fully involved with this and will ensure SSAFA delivers on its mission as a trusted source of support to the Armed Forces Community as their times of need.
About you
You will have had experience in delivering welfare support to others, and ideally this has been gained through a helpline. While the team is small, some management experience would be desirable. You will also need to be technically competent as most of this work will be done virtually through digital means.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: 09:00 on 14 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week Commencing 21 October 2024
We have a exciting opportunity for a Relief Store Manager to join us.
It’s a busy and varied role where no two days are the same. You’ll have the opportunity to see how each shop is run, work with some amazing teams and make a vital contribution to the care the at the Hospice and within the community.
If your looking to progress your career in retail and gain experience of a field position, this could be the role for you!
You would be covering and supporting the shops in our Central Area, the areas range from Horfield, Gloucester Road, Keynsham, Totterdown, Whitchurch, Fishponds and more.
The details:
- Salary: £26,279 up to £28,429 FTE per annum, dependant on experience
- Hours: 37.5 hours per week, 5 days in 7
- Permanent role
Key responsibilities:
- Holding and covering the role of a Store Manager on an interim basis wherever required within our Central Area shops
- Adapting your leadership style and approach to individual store situations and circumstances to effectively lead, coach teams and volunteers
- When supporting or covering stores, to ensure that the Hospice’s operational, health and safety, people and volunteer policies and procedures are being followed
- Delivering consistently high retail standards
- Actively supporting and demonstrating our values through your role
- Promotion of diversity and gender rights
What we are looking for:
- To be able to be flexible, pro active and to be able to adapt to ever changing needs
- Ideally, you will bring previous retail experience, gained at managerial / supervisory level
- Commercial awareness and demonstrable experience of managing a team, volunteers and delivering outstanding customer service would be equally advantageous
- A genuine interest in fashion and charity retail
- Ability to earn trust, motivate, build rapport and provide leadership within short timescales
- High levels of organisation with a proactive approach
- Open and adaptable to change and able to support others through it
- IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets
If you are someone who is driven, motivated, who puts customer service at the forefront and wants to make a difference...we want to hear from you!
We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.
Due to the nature of the work involved, this role is exempt from the ROA and all job-holders are required to undergo a Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Housing Manager (Maternity Cover)
Salary: £33,000 - £39,000
Location: Hammersmith
Contract: Maternity Cover
Hours p/w 35 hours (up to 2 days WFH)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,
Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.
Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.
Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.
About You:
To be successful as the Domestic Housing Manager (Maternity Cover) you will need the below experience and skills:
You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Cycle to Work Scheme
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Service Designer
Home based, remote working
£42,000 - £45,000 pa plus excellent benefits
35 hours per week
Do you enjoy working in cross-functional teams to design end-to-end services and experiences? We are looking for a brilliant Service Designer to join our team, designing, building and iterating services and products that span the whole of RNID. With a focus on translating and joining up user and organisational need, you will support us to deliver user-centred services to the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
You should have professional experience working as a Service Designer or in another similar role. Our Service Designer will design user-centred experiences for complex services. You will:
Be passionately user-focused by recommending and supporting suitable approaches to understanding users and their needs. You support colleagues across a variety of roles to translate user insights into outcomes.
Ensure evidence and context-based design by collecting and synthesising evidence from best practice, research, and testing to inform your work.
Understand strategic goals and deliver work that supports them while considering organisational constraints. You focus on outcomes rather than solutions.
Collaborate in partnership with multiple teams and roles across the matrix to design the very best outcomes.
Create strong relationships by identifying and engaging key stakeholders. You listen to their needs and use evidence to bring the user need to life and to explain and influence decisions.
Prototype for both digital and non-digital services, working with designers and non-designers. You use prototyping to test and iterate designs and choose the right level of fidelity for the task.
Bring a digital perspective by being responsive to changes in technology and being able to design services that meet users’ needs in the digital environment.
You are passionate about user-centred design and placing people who are deaf, have hearing loss or tinnitus at the heart of cohesive, impactful services. You are confident engaging with and influencing stakeholders and involving subject matter experts and users throughout the design process. You instinctively ‘think ‘outside the box,’ striving for excellence, and you work well autonomously and as part of a team.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We are ambitious and this is where you come in.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
In your application for this role, please include a weblink to examples of your work or portfolio, evidencing what you will bring to the role. Please include this within your CV or cover letter.
Closing date: 30 September 2024.
Interviews: 9-10 October 2024
Supporting people who are deaf, have hearing loss or tinnitus