Community Engagement Team Leader Jobs
Sounddelivery Media is a dynamic charity that seeks to amplify lived experience stories and expertise to address social inequalities. We work alongside people with direct experience of injustice and inequality to advocate for themselves and their communities.
Our Spokesperson Network constitutes a network of media savvy spokespeople, who have direct experience of social injustices. Developed collaboratively with a network of leaders with lived experience, it aims to diversify the voices we hear in the media and make it more representative of the society we live in. Through training, media mentoring, peer support and speaking opportunities, we tackle the barriers that prevent these experts from engaging with journalists who have the power to influence coverage and ultimately drive change.
Members of our network have spoken on all the major news outlets from BBC Newsnight, BBC Radio Four, ITV News, to the Times, the Guardian, places where they can reach audiences of millions and have influenced documentaries and a storyline for a high profile drama. They’ve become part of policy and advisory conversations: APPGs (All Party Parliamentary Groups), Governmental select committees, speaking at Party Conferences and joining advisory panels.
Our work additionally seeks to support the wider charity sector to develop and amplify lived experience stories and expertise themselves. We work closely with charities to help them develop and train their own panels and spokespeople and are currently facilitating Future Voices, a unique spokesperson training programme for migrant domestic workers in partnership with The Voice of Domestic Workers.
About the Role
This is an exciting opportunity for an experienced media communications professional to join and shape a growing, friendly and flexible charity committed to advancing social justice through transforming representation in the media.
Sounddelivery Media is on the lookout for a dynamic individual with great media engagement know-how, a hands-on approach, strong relations with journalists and a passion to address how issues are represented in the media. Join our growing and impactful team working alongside dynamic leaders and their communities addressing social injustice and social inequalities. Our Media and Community Engagement Lead offers a fantastic opportunity to work closely with an incredible network of leaders.
This is a full time role (although we would consider a 4 day week) with 2 days a month minimum working with the team in London.
Could this be you?
Role Overview:
You will provide strategic support to our dynamic Spokesperson Network of leaders with direct experience of social injustices, through;
Managing our existing media relationships, and developing new ones, to create opportunities for our network of confident public spokespeople to be visible
This role will enable us to increase the visibility and impact of our programme participants and their communities by engaging with journalists, media professionals, and other influential platforms. You will be responsible for broadening speaking opportunities, such as broadcast interviews, opinion pieces, and identifying potential storyline collaborations across various media outlets. You’ll also seek opportunities to feature our network in public forums like TEDx talks, conferences, and other platforms that influence public conversations.
Empowering Network members through training and support to develop and maximise media opportunities themselves.
In addition to media engagement, you will play a key role in empowering our network to create and share their own content. This includes helping participants build confidence and develop skills in content creation (eg vlogs), and pitching to the media, ensuring their voices reach those in positions to drive meaningful change.
Building trusted relationships with lived experience leaders in a ethical, trauma-aware, and holistic way
You will work closely with our community to activate and strengthen our network, driving collective action and amplifying the important issues they are addressing. Building trusted relationships with lived experience leaders is key, and you will ensure that all engagement is grounded in ethical, trauma-aware, and holistic support.
Sharing knowledge with other charities supporting Spokesperson Networks
You will help share what we learn through our work with other charities and learn from them too. Using peer-led sessions to share best practice, challenges and ideas for charities working to amplify the voices of people with direct experience of social injustice.
As a small but growing charity, this is an exciting opportunity to shape the direction of our organisation alongside a supportive trustee board, a dedicated team of four staff, and a group of skilled freelancers. Your contribution will be integral to our mission and the positive change we aim to create.
Who you are
-With a background in media relations and/or journalism at a senior level you are someone who cares about the way issues are framed, reported and covered in the media.
-You’ll be driven by a desire to amplify the voices of those with direct experience of inequality and injustice from diverse communities, and will work closely with them so that they feel safe and supported in sharing their experiences and solutions for change.
-You are a creative self-starter, happy to work alone but also as part of a small team.
-You come with ideas to develop this work to have a bigger, positive impact. This work takes time and is deeply relational.
-You can adapt the way you work to meet the needs of different communities.
We’re an equal opportunities employer aiming to recruit from a diverse range of backgrounds. All staff who work at Sounddelivery Media will be asked to have a DBS check.
What You’ll Be Doing – Key responsibilities:
-Taking the lead on strategic media engagement across all our programmes of work- maximising and creating media and speaking opportunities for our members
-Nurture and grow our network of journalists, updating them about our work and the issues our networks are speaking on through regular and responsive communications
-Supporting our community to feel confident and prepared for interviews, honing their media messages and accompanying them to interviews where appropriate.
-Regularly engaging our community and being a sounding board to help to develop their ideas
-Proactively source longer-term opportunities for the issues our community addresses to be more visible in the public eye this could include building relationships with soap storyliners and documentary makers.
-Support the team on Sounddelivery Media events that increase the visibility of our community and our work
-Support with delivery of media training and coaching on our programmes.
-Work with the communications team on content- ensuring messaging is impactful in blogs
-Participate in our peer-led meetings to share our learning and invite guest speakers to share theirs.
-Contribute insights on our media work for reporting to Funders and Trustees
Find the full description of the role in our application pack attached.
What skills and experience you’ll have:
Essential
-Experience at a senior level working in media relations within a charity, journalism or similar.
-Significant experience of developing and maintaining good relationships with a range of journalists and media professionals;
-A sharp understanding of what makes a strong story with experience of pitching stories and ideas to journalists
-A confident communicator with strong written and verbal skills
-IT literate with multimedia experience – video, audio, visual content (or willing to learn)
Desirable
-Experience of working with people who are using lived experience of social injustice to affect change including excellent understanding of safeguarding and risk management
Why we’re good to work for
-Flexible working in a friendly, supportive environment
-A track-record in this work with great feedback from our clients.
-28 days per year holiday, plus bank holidays
-3% pension contribution
-Access to an Employee Assistance Programme
-A mentor following successful completion of the 6 months’ probationary period working with us
-Training allowance
-Team wellbeing budget
Please note that this is a London based charity and our training predominantly takes place in London.
Application process and key dates:
To apply, upload your CV and separate cover letter demonstrating your capabilities in relation to each of the points on skills and experience in the person specification. We will only consider applications with a cover letter. Where relevant, use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
Our downloadable application pack has more information.
Please apply as soon as possible by submitting your application through our recruitment portal
Weds October 9th 1-2pm Zoom webinar Meet the Sounddelivery Media team, hear more about what this role involves and ask any questions you may have. Register on our website.
Closing date for applications: Monday 21st October 2pm
First interview: Thursday 31st October (Online)
Second interview: Friday 8th November (London)
We recognise that the interview dates might not suit all applicants. There is an opportunity to let us know in the application.
Sounddelivery Media is committed to building an inclusive and accessible environment for people of all backgrounds and communities. We actively encourage applications from individuals of diverse backgrounds, If you require any reasonable adjustments to support your application or interview, please get in touch.
Applicants must have the right to work in the UK
The client requests no contact from agencies or media sales.
Age UK are recruiting for Network Engagement & Support Managers to work closely with a regional allocation of local Age UK partners to:Establish strong relationships with local leaders in particular COs and Chairs and develop a comprehensive understanding of each allocated partner, their strategy, priorities, specialisms, and challenges acting as a sounding board for strategic development, planning and problem solving.
Facilitating effective connections and engagements that enable knowledge sharing and learning and specialist or peer support between partners, the national organisation, within regions and with outsourced support where appropriate.
To be a subject matter expert on allocated local partners, gathering intelligence and disseminating appropriately, advocating on behalf of the network by working collaboratively across the team and division to give an amplified voice to partners within the national organisation and governance.
This is a home-based role for UK based candidates only.
There is a requirement to travel to Network partners across the UK as and when required. This may include overnight stays.
Age UK Grade 5N
Must haves:
- Excellent interpersonal and communication skills and demonstrable experience of building and maintaining effective working relationships with diverse stakeholders in a complex environment.
- Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
- Excellent oral and written communication skills including developing board papers, reports and briefings, with a flair for adapting tone and message for different audiences.
- Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
- Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
- Well-developed understanding of charity governance and service delivery
Great to haves:
- Keen understanding of issues faced by older people.
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Peer Support Group Development Officer - Midlands Area
Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region of the Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
The client requests no contact from agencies or media sales.
Do you want to help build a world where everyone feels part of a community?
Do you drive reliable delivery and ongoing improvement of programmes?
Are you a strong and highly motivated team leader?
If you answered yes to all of the above, this could be the role for you! We’re looking for an experienced part-time programme manager to develop the delivery of key projects: our community & children’s offer; intergenerational initiatives; events and communications; and corporate partnerships
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects. Since resuming services post-Covid, we have realized the needs and wants of the community have shifted from our previous offer. We have a strong Community Development programme to connect with and rebuild our offer, including some big changes to pre-Covid ways of working. Building on a strong track record, we intend to continue working with the community to deliver activities and events that meet local needs while also providing opportunities for fun and friendship. Our community offer includes activities connecting children to nature and tackling food insecurity; accessible community fitness and wellbeing activities; and intergenerational activities and events. We are re-developing our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us evolve this work.
The role
In this role, you’ll be responsible for:
• Strategic development and oversight of community programmes for children, adults and across multiple generations
• Leadership and line management of team; oversight of sessional facilitators and contractors used by team
• Setting programme budget and service targets; monitoring and evaluation to ensure delivery against these
• Playing a key part in building, broadening and developing new funding for these programmes and maintaining relationships with current funders
• Lead role in planning and execution of community events
• Development of corporate partnerships and CSR relationships
• Responsibility for general outward communications, including social media
• Contributing to the wider organisation as a member of the Senior Management Team
• Acting as Deputy Safeguarding Lead
About you
You have a track record of developing and delivering excellent community programmes in the third sector. You’re a seasoned team leader with experience of change management. You have an outwardlooking approach and are passionate about building programmes with community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You have experience of fundraising and maybe other types of income generation. You have strong relationship building skills – internally and externally - and build trust and credibility easily. You are passionate about the power of community to connect and support people.
About us
We are an energetic, experienced, and passionate team of 17 mostly part-time workers with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a strong and innovative organisation which has doubled its reach and impact in recent years. This role is four days per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Wednesday 23 October 2024.
All applications to be submitted online through CharityJob. Send a CV and a cover letter of
no more than two sides of A4, explaining why you want the job and how your experience relates to the
job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the
time to include a well-written cover letter as detailed above. We won’t assess applications without
one.
INTERVIEWS: First round interviews will take place week commencing 4th November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate to take up a permanent role as Centre Leader at our new IntoUniversity centre in Gateshead. You will have responsibility for setting up, launching and running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. However, a substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
Location: At our brand new IntoUniversity centre in Gateshead
Contract: Full-time, permanent
Applications close: 9am Monday 21st October 2024
Start date: January 2025
Salary
£35,500 per annum
Eligibility for the role
In order to be eligible for the Centre Leader role, applicants will:
- Have completed an undergraduate degree to a 2.2 or higher.
- Have achieved a grade C/ grade 4 or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
- Have EITHER a minimum of 18 months full-time paid experience working in a delivery role at IntoUniversity; OR a minimum of 2 years full-time paid or voluntary experience working with children and young people, either at IntoUniversity, or external organisations, or a combination of both. Please note that we will not take part-time, seasonal or ad-hoc work into account when calculating the length of full-time experience.
- Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
- Be able to apply knowledge of F.E. and H.E. (e.g. UCAS applications) to help young people decide about their futures; and have knowledge of national developments in H.E. and their impact on young people traditionally underrepresented in H.E.
- Have experience of confidently negotiating with a variety of stakeholders, for example: head teachers, funders, universities.
What will my main dutires be?
To lead the staff team at the centre, generating a positive and inclusive working environment and ethos and ensuring that the team are well motivated, are managing their workloads effectively, and are providing a high quality service.
You will initially be involved in the set up of this brand new centre, including developing local school relationships and we anticipate that delivery of the IntoUniversity programmes will begin in the 2024 summer term.
To ensure that the ethos and values of the charity are maintained in the IntoUniversity centre.
To act as the Centre’s Designated Safeguarding Officer (full training and support will be provided to become the Designated Safeguarding Officer). To create and oversee relationships with local education providers.
To oversee the successful delivery of our educational programme at the centre using positive behaviour management and adhering to the IntoUniversity safeguarding policy.
Please note: that there will be times throughout the year when you will be required to travel to London for meetings.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Elizabeth House Community Centre has been a cornerstone of the local community for over 100 years, dedicated to serving the needs of local residents and communities. Highbury Vale Blackstock Trust is the Charity founded to save and manage Elizabeth House.
Our vision is for Elizabeth House to be the heart of a thriving local community, where everyone has the power to effect positive change. Our mission is to build a stronger, more resilient community by providing a safe space, relevant activities, and meaningful support for all.
The Community Leader will oversee the management of our community services and activities, ensuring the programmes align with local needs, our strategic goals and available funding.
Key Responsibilities
·Design and implement a comprehensive activities programme that addresses the social, educational and wellbeing f the community.
·Manage the day-to-day operations of our programme, ensuring the seamless delivery of activities and collaborating with all stakeholders to provide high-quality, holistic services.
·Ensure effective project management practices are consistently applied in your work, fostering efficiency and accountability.
·Oversee the monitoring, evaluation, and reporting of all community activities, ensuring they align with funding requirements and high-quality reports are provided to funders and partners.
·Work closely with colleagues and key stakeholders to identify funding opportunities, and prepare and submit high-quality funding applications.
·Build trust and strong relationships with local residents by organising co-production, engagement and consultation opportunities that involve people with lived experience.
·Collaborate with community members to develop and support campaigns that drive change for specific resident groups and continuously improve our referral processes to provide comprehensive support.
·Work with partners, community-led groups, and representatives across various sectors and organisations to enhance support for community members.
·Develop engaging marketing materials, including leaflets, website content, and social media posts, to ensure our services are widely advertised and accessible to a diverse audience.
·Oversee all administrative aspects of project activities and coordinate volunteer and staff schedules.
Please see the full job pack attached with detailed responsibilities and person specification.
Key information
Salary: £37,000 – 39,000 per annum (pro rata £31,700 to £33,400)
Hours: 30 hours per week (over a minimum of 4 days)
Contract: Fixed term contract until 30 April 2026 (extension subject to funding)
Holidays: 25 days per year plus bank holidays (pro rata)
Report to: Executive Director
Line-manage: 1 Community Development Coordinator and 3 Community Organisers
Please submit a CV and tailored covering letter via Quick Apply.
Closing date: Sunday 13 October.
Acting as a community ‘anchor’, we build trust and bring people together so that we can connect residents to practical support and opportunities.
The client requests no contact from agencies or media sales.
Community Leader (Director) - L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (occasional evenings and weekends)
Salary: 57,000-60,000 per annum (including London weighting)
Place of work: L'Arche London Community Office, West Norwood, SE27
Some travel and overnight stays will be required within the UK
Contract type: Permanent
Closing date: Sunday 29 September, 11:59pm
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
- Joining shared meals since cooking and having a meal together is what we are all about
Main purpose of the role:
The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.
Are you a leader who can:
- Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities - people we support, employees, volunteers, long-term friends and members.
- Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
- Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
- Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.
- Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
- The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.
The Role
- Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
- Ensure the Community’s financial sustainability through robust financial planning and management.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
- Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth. Support and encourage events that build community belonging.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
- Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
- Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
About you:
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
- Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
- Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
- Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
- Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
- A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
- Organised and capable of prioritising, delegating, and working autonomously.
- Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
- Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
- Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
- Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.
About us
In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.
We have lots of diversity and lots of opinions. We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured. Together, we want a more inclusive, compassionate world.
A full job description and person specification can be found in the attached Recruitment Pack.
The closing date is midnight on Sunday 29 September 2024.
First round interviews are expected to take place between 10 and 16 October.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is responsible for supporting the growth, planning and delivery of KCLSU campaigning and organising activity ensuring that elected officers, Academic Associations, Networks and students are enabled and empowered to create strategic, member-led campaigns. Support our members to develop, shape and deliver their agenda, providing advice, coaching and guidance on how to develop impactful campaigns and projects. Work as part of the Student Voice Team to embed campaigning and organising across all areas of our work ensuring that students from every segment of the membership are empowered to make change through campaigns. Enable our communities (Academic Associations, Liberation Networks and Student Representatives) to grow and develop into effective representative bodies.
Responsibilities include:
Growing, planning & delivering KCLSU campaigns
- Provide resources, support and mentoring to student officers and student campaigners, utilising digital and offline organising models of engagement, to support them to develop hard-hitting and effective campaigns.
- Coordinate and work with KCLSU teams to support representatives and members in delivering their campaigns and communicate the impact of campaigning at KCLSU, building interest and recruiting new activists as a result.
- Deliver a range of approaches to student voice engagement, developing diverse methods of participation and innovative practices for facilitating student decision-making, co-creation, and capturing insight.
- Work with external organisations to lead on KCLSU involvement in local, national and NUS campaigns.
- Responsible for measuring and reporting the impact of our campaigns.
Developing Student Representative Communities
- Support Networks, Academic Associations and Campaign groups on-going growth and development, supporting them to build inclusive, active, and intersectional student-led communities.
- Engage with representatives through coaching, building relationships and providing support as they develop and deliver their campaigning and organising agenda.
- Ensure participation in representation is accessible and inclusive, identifying and removing barriers to engagement particularly for low participation groups.
Leadership Development
- Create and deliver training, guidance and ongoing support for Student Officers, Student Representatives and Academic Associations, equipping students with the knowledge and skills that enable them to thrive in their role and feel empowered to grow as community leaders.
- Build strong and nurturing relationships with student representatives and Academic Association leaders, coordinating effective engagement and regular contact with our members.
- Empower students – particularly those from low participation groups - to become student leaders and participate in KCLSU Elections.
A successful candidate will have:
Qualifications
- A good standard of education, ideally to graduate level or equivalent. (Desirable)
Experience
- Experience of working in a campaigning organisation or as a campaigner
- Experience of mentoring and coaching staff/elected representatives/volunteers
- Experience of working in successful partnerships with a range of stakeholders
- Experience recruiting and supporting volunteers
- Experience of facilitating and delivering training
- Experience/involvement working with a membership organisation (either as an employee, representative or trustee) (Desirable)
- Experience of working with young people/education or similar (Desirable)
Knowledge
- Knowledge of community-building techniques and how to increase participation
- Knowledge of various campaigning and lobbying techniques
- Knowledge of community organising techniques
- Knowledge of current issues affecting the higher education sector
- Understanding of underrepresentation in higher education/voluntary sector and how these groups are affected by structural inequality (Desirable)
- Good understanding of representation systems and practices (Desirable)
Skills
- Ability to build, enable and empower campaign teams and support others to do so.
- Ability to collaborate well with others and to use initiative and creativity to resolve problems
- Ability to motivate, coach and support others to enable their development
- Excellent planning, organisational and administrative skills, with a particular focus on attention to detail
- Competent IT skills and ability to learn new systems quickly (Desirable)
Aptitude
- A desire to empower individuals, communities, and grassroots movements
- Able and willing to actively demonstrate KCLSU's values
The list above is not exhaustive. For further details, please review our Job Pack
Our values
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Everyone wants to make a difference, right? But how many of us can actually say that our work has a positive impact on the lives of other people, day in, day out? This is an exciting opportunity to work with WECIL’s biggest team and make a difference to disabled adults and families from Somali and other migrant communities.
We are looking for a self-motivated and passionate individual, someone with strong personal values and a desire to make a difference to people’s lives. Experience working in Social Care is an advantage, but not essential. The role offers incredible job satisfaction, flexible working, excellent holiday entitlement and opportunities to develop as part of a systems thinking team.
This role is open to anyone however, if you have lived experience of disability then we are particularly interested to hear from you. It is essential for the role that you are able to speak either Somali or Arabic and are also fluent in English.
WECIL is a leading Disabled People’s Organisation dedicated to promoting equality, independence, and inclusion for Disabled people.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
If you’re passionate about supporting local communities to make a difference and building strong relationships with major donors, this a brilliant opportunity to make a real impact.
At Sussex Community Foundation, our mission is to make Sussex a fairer, more equal place. As one of the fastest-growing community foundations in the UK, we connect philanthropists, donors and companies with charities in their local community.
Our success is built on the relationships and trust we have with our supporters. The Foundation has a proven track record of raising funds by providing Donor Advised Funds and philanthropic advice to high-value donors. We use these donations to give grants to local charities today while also building a lasting endowment fund for future generations.
As Head of Philanthropy, you will lead our fund development strategy and guide our Philanthropy Team to achieve ambitious income targets. You will inspire donors, supporters and colleagues alike, playing a key role in shaping the strategic goals of our multi-year fundraising campaign. Your responsibilities will include developing and implementing the major donor engagement strategy and leading the team to grow and manage our portfolio of major donor prospects. As part of a small team, a hands-on approach is essential.
At the Foundation, we work hard to create a diverse and fully inclusive culture where everyone feels valued, regardless of background, identity or ability. We therefore welcome applications from individuals of all backgrounds. We recognise that experience comes in many forms, so if you believe you have the skills and passion for the role, we encourage you to apply and show us how you meet the criteria.
To champion and enable all who want to make a positive contribution to our local area through effective philanthropy and community action.
The client requests no contact from agencies or media sales.
About the role:
When someone sustains a spinal cord injury, it is a life changing experience.
Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.
As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Location:
From home and able to travel extensively to hospitals and other clinical settings around the region, if required.
Occasional visits to Back Up office in Wandsworth, London and the surrounding area.
North Region: North of England (likely based North East)
How to apply
Please send:
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed EOF. This will be kept separate from your application. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
About the role:
When someone sustains a spinal cord injury, it is a life changing experience.
Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.
As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Location:
From home and able to travel extensively to hospitals and other clinical settings around the region, if required.
Occasional visits to Back Up office in Wandsworth, London and the surrounding area.
South Region: London and South of England (likely based South East)
How to apply
Please send:
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed EOF. This will be kept separate from your application. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Diocese of Guildford has an exciting part-time opportunity for a Community Lead to manage our Hear Here project.
The Hear Here Project is a community-focused initiative which involves collaboration between the Diocese, Parishes, NHS Audiology Departments and Sight for Surrey to assist those who wear an NHS-issued hearing aid with any technical issues at clinics run by trained hearing champions. The clinics helps to break the cycle of isolation often experienced by those with hearing loss.
The project, powered by volunteers, operates in parish churches and other community spaces, forming a key part of the diocese's "Growing Communities" strategy.
The role involves leading, managing, and ensuring the governance of Hear Here across the diocese. The Community Project Lead will work closely with volunteers, maintaining high clinic standards and fostering relationships with key partners to secure the project’s future and enhance its outreach potential.
Key Responsibilities include:
· Providing overall leadership and manage the daily activities of Hear Here.
· Promote the project across the diocese, ensuring it is recognised as a vital part of parish outreach and mission.
· Collect and analyse data from clinics for accurate and timely reporting.
· Respond to telephone and email enquiries, assisting new clients in accessing clinics and keep the online directory current.
· Identify, pursue, and secure ongoing funding to sustain and expand the project.
· Increase the visibility of Hear Here within the Diocese to expand the clinics and enhance their role in community outreach.
· Work with the NHS trusts to provide up-to-date training and support.
· Manage a team of volunteers to ensure clinics run consistently, safely, and according to required standards.
· Build and maintain excellent working relationships with internal and external stakeholders.
· Administer and oversee project governance.
The successful candidate will need to hold a UK driving licence and have their own vehicle as the position requires travel around the diocese from time to time.
Benefits of the role include:
· Competitive salary within the Charity Sector
· Hybrid working
· A 15% non-contributory pension/life assurance provision
· 25 days (pro rata) annual leave per year, plus bank holidays
· An employee assistance programme
· Learning and development opportunities
· Attractive open-plan office and surroundings at Church House Guildford with free parking
How to apply
Interested candidates are invited to send a detailed covering letter, along with your CV, outlining how you meet the essential and desirable criteria in the person specification as detailed in the job description. Applications without a cover letter cannot be considered.
We will shortlist and interview on a rolling basis as applications are received and we reserve the right to close the vacancy early.
For more information, please refer to the attached full job description.
The Diocese of Guildford take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as its essential that we reflect the diversity of the communities we serve.
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.
The client requests no contact from agencies or media sales.
COMMUNITY HUB LEADER
Oasis Hub North Bristol
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £35,217 - £39,647 per annum
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader supporting the established Hub at North Bristol.
The post holder will lead the development of the Hub, based in the Lawrence Weston area of Bristol supporting the Oasis Academies and wider local community, and to hold the vision of integrated community delivery, which will include a range of services such as family support, volunteering, youth mentoring, deliver a food pantry, community events and a toddler group.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academies, working alongside other local Oasis leaders such as Principals to develop one joined up local vision for the Hub.
A significant part of this role will involve fundraising and business development, working with local people to develop and grow the charity and local community movement.
We are looking for an experienced community leader who enjoys project and budget management, but also has a deep understanding of community work. A degree or professional qualification is valued, but we also value extensive relevant experience and being able to demonstrate an embodiment of our ethos and values.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourages innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is Midday Monday 7th October 2024. Interviews will be held on the 14th October and 22nd October 2024 in person in North Bristol. Please send us your CV and cover letter.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach.
Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.
You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.
Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.
Main Responsibilities
Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include:
Situational Awareness and Research
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches
Strategy Development
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with project teams to support the development of tailored digital strategies
Reputational & Risk Management
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents Citizens UK with senior stakeholders
Materials Development & Dissemination
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Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal.
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Ensure all work is completed within brand guidelines.
Digital, social media and website
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Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.
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Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools
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Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website.
External Relationships
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Manage relationships and communication with external suppliers where required
Campaign and Events Management
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Take an integrated communications approach to digital engagement activity.
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Identify opportunities, initiate and grow new campaign tactics.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal Comms & Knowledge Management
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts
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Provide training to key members of staff to upskill colleagues.
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Act as a brand ambassador for the whole organisation.
Internal Relationships
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Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values
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Provide digital support and advice to colleagues across chapters and projects
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Work closely with project leads across our migration work to coordinate digital engagement tactics.
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Liaise with other managers and teams within the charity effectively.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team (preferably line management) (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Professional or volunteer experience in the charity sector (D)
KEY SKILLS AND KNOWLEDGE
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies across TikTok and YouTube (D)
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Proficient in SEO (D)
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Strong understanding of integrated campaigning tactics (D)
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Strong understanding of brand and design principles (D)
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An understanding of the migration and refugee policy space (D)
PERSONAL QUALITIES & VALUES
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A passion for social justice and communities (E)
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Interested in working with diverse people of all backgrounds (E)
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Self-motivated (E)
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Adaptable and innovative (E)
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Creative and curious (E)
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A strong team player (E)
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Accountable (E)
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Relational (E)
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Kind (E)
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Inclusive (E)
The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.