Communications Project Support Officer Jobs in Westminster, Greater London

The Talent Set are thrilled to be partnering with a fantastic human rights organisation who are seeking a their new Senior Income & Engagement Officer. This role will play a pivotal part in shaping the individual giving programme, focusing on engagement, retention, and acquisition of supporters who share their commitment to social justice.

Key Responsibilities:

• Develop and implement strategies to strengthen relationships with individual donors, enhancing supporter journeys and creating compelling fundraising campaigns.
• Collaborate with the communications team to craft and deliver personalised and inspiring donor communications across multiple platforms.
• Use data insights to monitor and report on campaign performance, continuously optimising approaches for improved donor engagement and fundraising outcomes.
• Contribute to the growth of individual giving by identifying innovative ways to engage new supporters and cultivate lasting relationships.

Person Specification:

• An experienced fundraiser with a track record of managing individual giving programmes and increasing supporter retention.
• Strong communication and storytelling skills, able to convey complex messages in a way that resonates with diverse audiences.
• Confident with data-driven decision-making, you are comfortable using CRM systems to track performance and drive improvements.
• Passionate about social justice, you bring creativity, energy, and a proactive attitude to your work.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

This role is responsible for supporting the growth, planning and delivery of KCLSU campaigning and organising activity ensuring that elected officers, Academic Associations, Networks and students are enabled and empowered to create strategic, member-led campaigns. Support our members to develop, shape and deliver their agenda, providing advice, coaching and guidance on how to develop impactful campaigns and projects. Work as part of the Student Voice Team to embed campaigning and organising across all areas of our work ensuring that students from every segment of the membership are empowered to make change through campaigns. Enable our communities (Academic Associations, Liberation Networks and Student Representatives) to grow and develop into effective representative bodies.

Responsibilities include:

Growing, planning & delivering KCLSU campaigns

• Provide resources, support and mentoring to student officers and student campaigners, utilising digital and offline organising models of engagement, to support them to develop hard-hitting and effective campaigns.
• Coordinate and work with KCLSU teams to support representatives and members in delivering their campaigns and communicate the impact of campaigning at KCLSU, building interest and recruiting new activists as a result.
• Deliver a range of approaches to student voice engagement, developing diverse methods of participation and innovative practices for facilitating student decision-making, co-creation, and capturing insight.
• Work with external organisations to lead on KCLSU involvement in local, national and NUS campaigns.
• Responsible for measuring and reporting the impact of our campaigns.

Developing Student Representative Communities

• Support Networks, Academic Associations and Campaign groups on-going growth and development, supporting them to build inclusive, active, and intersectional student-led communities.
• Engage with representatives through coaching, building relationships and providing support as they develop and deliver their campaigning and organising agenda.
• Ensure participation in representation is accessible and inclusive, identifying and removing barriers to engagement particularly for low participation groups.

Leadership Development

• Create and deliver training, guidance and ongoing support for Student Officers, Student Representatives and Academic Associations, equipping students with the knowledge and skills that enable them to thrive in their role and feel empowered to grow as community leaders.
• Build strong and nurturing relationships with student representatives and Academic Association leaders, coordinating effective engagement and regular contact with our members.
• Empower students – particularly those from low participation groups - to become student leaders and participate in KCLSU Elections.

A successful candidate will have:

Qualifications

• A good standard of education, ideally to graduate level or equivalent. (Desirable)

Experience

• Experience of working in a campaigning organisation or as a campaigner
• Experience of mentoring and coaching staff/elected representatives/volunteers
• Experience of working in successful partnerships with a range of stakeholders
• Experience recruiting and supporting volunteers
• Experience of facilitating and delivering training
• Experience/involvement working with a membership organisation (either as an employee, representative or trustee) (Desirable)
• Experience of working with young people/education or similar (Desirable)

Knowledge

• Knowledge of community-building techniques and how to increase participation
• Knowledge of various campaigning and lobbying techniques
• Knowledge of community organising techniques
• Knowledge of current issues affecting the higher education sector
• Understanding of underrepresentation in higher education/voluntary sector and how these groups are affected by structural inequality (Desirable)
• Good understanding of representation systems and practices (Desirable)

Skills

• Ability to build, enable and empower campaign teams and support others to do so.
• Ability to collaborate well with others and to use initiative and creativity to resolve problems
• Ability to motivate, coach and support others to enable their development
• Excellent planning, organisational and administrative skills, with a particular focus on attention to detail
• Competent IT skills and ability to learn new systems quickly (Desirable)

Aptitude

• A desire to empower individuals, communities, and grassroots movements
• Able and willing to actively demonstrate KCLSU's values

The list above is not exhaustive. For further details, please review our Job Pack

Our values

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

RJ4All is looking for an innovative UK Operations Director who will drive impactful social justice projects and community initiatives while fostering strategic growth and income generation. You will oversee our dynamic UK-based operations out of the Rotherhithe Community Centre, work closely with the Director, and lead our Centre-based team. 

Restorative Justice for All (RJ4All) is a charitable, user-led international institute with expertise in preventing and addressing harm at the individual, community and inter-state levels. We are one of the world’s leading experts in transferring complex criminological and social justice concepts into practice through real-life pilots and community projects. 

The UK Operations Director will lead on the delivery, coordination, monitoring and evaluation of RJ4All’s UK-based services, and especially those run from the RJ4All Rotherhithe Community Centre. It is expected that they will generate income for the UK operations and contribute to new ideas for UK-based projects that fall within RJ4All’s agreed strategy. Finally, the post holder will act in place of the Director when they are unavailable or for any other agreed reason.

This post requires leadership and strong ethical commitment to RJ4All’s core values and vision, independence balanced against organisational priorities and focus. To this end, the postholder is expected to have excellent communication with the Director, and be able to participate in complex, high level discussions with the non-executive directors and other stakeholders about the future of RJ4All. Initiative, loyalty, and innovation are attributes that are highly valued at RJ4All. 

Key Tasks 

• Lead on the management of RJ4All’s UK Operations especially those run from the Rotherhithe Community Centre, ensuring its facilities meet government regulations and environmental, health and security standards. 

• To line manage the Community Project Coordinators and Officers, the Fitness team, administrators, finance support staff, interns and volunteers. 

• To lead on drafting applications for funding from government, trusts and foundations, donors and sponsors for UK programmes and services. 

• To lead on managing and delivering of all services running out of the Community Centre including the RJ4All Sports branch, Community Gym, YouthClubs+, Foodbank, and Community Library 

• To lead on creating and monitoring the UK Operations’ Theory of Change on annual basis, and review it against available data and individual projects’ Theory of Change. 

Qualifications 

Essential 

• Bachelor's Degree in Social Sciences or related

• Minimum of 3-5 years’ experience working in a relevant field such as equalities or crime prevention 

• Experience in non-profit, CIC, or small business environment

• Experience in managing paid and volunteering personnel

• Demonstrated experience in fundraising 

• Experience in writing and monitoring budgets 

• Strong written and verbal communication, including the ability to contribute to decision-making and planning 

• Willingness to learn and develop as a leader, inspire others and self, motivate and set own priorities 

Desirable 

• Master's Degree in Social Sciences or related 

• Certified trainings in restorative justice and other relevant areas 

• Knowledge of the HMRC and UK tax regulations and best practices 

Harris Hill are delighted to be working with a medical research charity to recruit  a Senior Individual Giving Officer. The Senior Individual Giving Officer will deliver and support the Individual Giving programme, which includes direct marketing fundraising campaigns and communications, through multiple channels.

You will work on creating Individual Giving appeals, writing compelling communications which will inspire and drive income. The ideal candidate will have experience of working in a charity environment, and be able to manage multiple projects simultaneously.

This charity are investing in technology to ensure they are able to use a data driven impactful approach to their donors, and are keen for someone to employ a test and learn approach to develop their successful programme further, meaning excellent development opportunities for the right candidate.

Key responsibilities will include;

• Managing direct marketing campaigns in a charity environment.
• Leading projects from start to finish.
• Creating compelling and professional communications for a variety of audiences and channels.
• Analysing campaign results and using insight to optimise future campaigns.
• Collaborative working with multiple internal and external partners to deliver campaigns.

This is a full time, hybrid working position, requiring 1 team working day per week in the North London office.

This position is available now so will be interviewing candidates on a rolling basis, so please don’t delay your application. Please apply below now with your CV and a consultant will be in touch to discuss your application further.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

We have an exciting opportunity for a experienced and highly organised Governance Risk & Compliance Officer to join our team.  This pivotal role involves ensuring the effective administration of the Board's activities, maintaining robust governance practices, and ensuring compliance with all relevant legislation, regulations and internal policies.

The Governance, Risk and Compliance (GRC) Officer will play the lead role in ensuring the Trust’s adherence to regulatory requirements and internal policies.

1. Develop and Maintain Frameworks: The GRC Officer develops, maintains, and implements governance, risk management, and assurance frameworks. These frameworks guide security functions and activities within the company.

2. Internal Control Management: They manage the internal control environment by analysing data, mitigating risks, and maintaining corporate compliance procedures.

3. Support Internal Audits: The GRC Officer coordinates internal audits, collaborates with auditors, and ensures compliance with industry standards.

4. Legal Point of Contact: As the first legal point of contact, they advise staff on corporate compliance matters, including security assessments and risk control investigations.

5. Regulatory Compliance: The Officer reviews the company’s compliance with existing and new regulations, identifies deficiencies, and provides necessary mitigations.

In summary, the GRC Officer will ensure that the Trust operates within legal and regulatory boundaries while managing risks effectively.

The role will work closely with the Human Resources Manager and other Central support team members and sits within the Finance, Risk and Administrative Team.

The ideal candidate will have a robust, current understanding of risk management practices, compliance protocols, and governance structures, with recent relevant experience in a similar role.

The person will work closely with various departments to foster a culture of integrity and accountability, possess exceptional organisational skills, a keen eye for detail, and the ability to handle confidential information with integrity and discretion.

Why Join Us?

• Opportunity to play a pivotal role in shaping the risk and compliance culture of a dynamic organisation.
• Collaborative and supportive work environment.
• Competitive salary and benefits package.
• Professional growth and development opportunities.

Please note that unfortunately we are not able to offer sponsorship for this role, therefore you will need to evidence a right to work in the UK. 

The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.

The Direct Marketing Manager, Retention will:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

Key responsibilities include:

Strategy and Planning

• Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
• Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
• Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
• Build an improved supporter journey strategy for new, repeat, and lapsed donors.
• Lead, design, and monitor the collection of audience insight during appeals.

Fundraising

• Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
• Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
• Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.

Networking and building relationships

• Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
• Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

About Us

The Independent Press Standards Organisation (IPSO) is the regulator of most newspapers, magazines and digital news sites in the UK. Through our work, we hold the press to account, protect the public when they need us and encourage high standards in the press, whatever the format, channel, or subject of the coverage. In joining IPSO, you will become part of a small professional, vibrant and fast paced organisation and contribute to building our reputation as a trusted and independent champion of high-quality press and online news.

About the Role

We are recruiting a Standards Officer to join our small and friendly Standards team.

The role of the Standards function is to monitor newspaper, magazine and digital publishers’ compliance with the Editors’ Code of Practice and to take action to address concerns about editorial standards, including by undertaking investigations into serious standards failures as necessary. It’s a busy team that coordinates closely with others at IPSO and outside the organisation, engaging with members of the public, journalists, and experts on a wide variety of subjects. Some recent issues that the standards team has worked on are reporting of sexual offences, suicide, major incidents, and domestic abuse.

As the Standards Officer, you will carry out a range of tasks, including analysing information drawn from complaints received by IPSO, supporting the annual statements process and engaging with a range of representative groups who have concerns about press reporting. You will work closely with the Head of Standards and other colleagues across IPSO.

About You

This is a role for someone who is interested in news and journalism, has excellent communication and analytical skills, and enjoys working with others to achieve a shared purpose. Candidates who demonstrate relevant experience will be given an opportunity to demonstrate their skills through a written exercise prior to short-listing for interview. This means that we can measure candidates’ relevant skills directly and make a fairer decision on which applications to take forward.

At IPSO we believe strongly in personal development. All new starters receive a full induction to ensure that they are ready to succeed in role. We are always looking for people who bring a different perspective and welcome applications from those with skills gained in another context that can be transferred to our work. Although no previous experience is required, a background in regulation or compliance may be an advantage.

There is a competitive starting salary of £33-£34K (subject to experience). In addition, we offer a comprehensive benefits package. This includes hybrid working (typically Tuesdays and Wednesdays in the office for most roles), 25 days annual leave plus bank holidays, season ticket loan, cycle to work scheme, a contributory pension scheme, life insurance, an employee assistance programme, private GP service and up to £60 per month towards gym membership or other healthcare/welfare benefit.

At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression.

We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know that diverse teams allow for a more creative and productive environment, and we strongly encourage applications from a wide range of people regardless age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background.

IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found on our website.

Candidates are required to attach an Equal Opportunities Monitoring form, which can be found at on our website. Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions.

To apply, please read the full job description and forward your CV with a cover letter outlining why you are interested in the role and how you are suitable, along with the diversity monitoring form by 5.30pm on Tuesday 1st  October.

Job Title: Marketing Membership Officer 

Team: Supporter Experience & Engagement

Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)

Hours:21 Hours per week

Salary on appointment: £14,742 - £16,216 per annum*

*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. 

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

About us

The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.

It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way.  So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.

Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.

Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.

Purpose of Role

The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.

We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.

This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.

If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.

Key responsibilities

• Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
• Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
• Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
• Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
• Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community. 
• Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
• Co-ordinate across teams to ensure data is provided in a timely fashion
• Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
• Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
• Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
• Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
• Send relevant reports and feedback to suppliers
• Update a weekly tracker sheet of performance across all channels
• Provide additional support as required in responding to Facebook comments on our acquisition adverts

Impact

• Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.

Other

• To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
• Engage and proactively develop excellent working relationships across the organisation.

This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals. 

The Person

Knowledge, skills and experience

Knowledge

This section specifies the theoretical understanding or specific expertise needed for the role

• Understanding of basic marketing practices

• Some familiarity with data protection laws and confidentiality principles

Skills

This section details the specific abilities and competencies required to perform the job effectively:

• Strong administrative and organisational skills

• Excellent attention to detail and accuracy

• Able to handle multiple tasks and prioritise effectively

• Good communication skills and ability to liaise with internal and external stakeholders

Experience

This section specifies the practical, hands-on experience required for the role:

• Experience working in an administrative role (volunteer, work experience or job)

Desirable:

• Experience in working in membership or customer service roles

• Familiarity with CRM systems and/or excel

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships

• Empathetic and patient, with a genuine desire to help supporters

• Positive and professional attitude

• Proactive and self-motivated with the ability to work independently

• Interest in walking and/or being an advocate for the outdoors and natural environment.

The Ramblers promote diversity and welcome applications from all section of the community. 

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. 

 Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.   

  Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.   

  Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.    

  Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.  

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an important role within our legacy and journeys team, part of an established and successful individual giving operation. This role is responsible for the delivery of campaigns to promote legacy giving and to raise awareness of gifts in wills to both existing charity supporters and new audiences.

There’s huge potential to grow the charity’s income from legacy gifts. In this role, you’ll get the chance to work across an exciting and varied range of activity, including DRTV and our supporter newsletter. You’ll have the opportunity to hone your skills to grow and strengthen our supporter base and inspire more people to consider how they can support future generations with a gift in their will.

With individual giving income growing strongly at over £21 million per annum, this is the perfect time to join an experienced and effective team.

About you

You’ll have worked in a similar environment such as fundraising. You will have gained experience in running direct marketing activity to generate response, working with suppliers and in-house teams to reach target audiences. 
You’re super organised with excellent communication skills, comfortable managing external suppliers and in-house stakeholders to deliver campaigns to plan and against budget.

Working across a range of channels, including direct mail, telemarketing, DRTV, legacy events and digital, you will understand the importance of good stewardship in developing loyalty to a cause.

If you’re up for a challenge and want to play your part in driving forward our legacy and stewardship program to ensure we can continue to be there for people affected by breast cancer in years to come, please get in touch.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.   

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion 

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing Date: 9am on Monday 7 October 2024

Interview date:  Week commencing 14 October 2024

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

Position

This role is part of a small team that forms the secretariat for two vibrant, dynamic networks of mission-driven asset owners: the Charities Responsible Investment Network (CRIN) and the Responsible Investment Network – Universities (RINU). We support members to align their investments with their social and environmental missions and values through a tailored programme of networking, advocacy and educational activities. The networks are unique spaces, enabling members to collaborate, share best practice and be leaders at the cutting edge of thinking around what it means to be a responsible investor.

You will make a significant contribution to our team by supporting the design and delivery of our annual workplan for CRIN and RINU and engaging members to participate in network activities. You will be key to ensuring the smooth running of the secretariat, including monitoring and evaluation to ensure that our work is as impactful as possible.

The secretariat sits in ShareAction’s Investor Engagement team, which engages with a range of actors to develop and drive up standards of responsible investment. You will work closely with the Senior Engagement Manager (Asset Owner Networks), who manages the work of the networks, and with the Senior Research Manager (Investors), who supports members to leverage research and analysis, and engage with their financial service providers, such as asset managers and consultants.

In this fast-paced role, on a day-to-day basis, you might be:

• Designing new projects (such as an educational workshop or advocacy initiative) for our annual workplan of activities.
• Responding to enquiries from and holding meetings with members or prospective members (foundations, trusts, operational charities, universities and colleges).
• Organising quarterly member meetings, as well as other workshops on topics such as participatory decision-making in investment, artificial intelligence and responsible investment, or divestment and the arms trade (scheduling, agenda drafting, note taking, facilitating discussions and coordinating follow-up actions).
• Writing case studies or articles to showcase the cutting-edge work of members.
• Conducting small research tasks and drafting discussion papers to inform members of responsible investment approaches and best practice.
• Sending emails to members informing them of relevant events, news and research.
• Designing and sending surveys to collect data on members and their impacts.
• Updating records, including information on members and their investments, their participation in network activities, and their payment of invoices.

If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!

This is a fixed-term role for 12 months where you will work full-time, or we would consider part-time hours of 0.4 FTE (4 days per week).

What you’ll bring to the team

We’re looking for someone with excellent organisational, communication and interpersonal skills. You’ll be confident in managing projects and events and comfortable in a fast-paced work environment, working across multiple different projects. You’ll be enthusiastic about movement building and working collaboratively as part of a network and able to develop good relationships with a range of internal and external stakeholders. You’ll have a proven ability to communicate well with a variety of different audiences.

While we hope we’ll find someone with the majority of the skills and experience on the person specification, we’re really keen to hear from you even if you don’t have them all. This is a varied role, and we’re looking for someone willing to get stuck in and learn: you’ll have the opportunity to develop and hone skills in network building, relationship management, project management and research.

We’re not looking for someone from a specific sector: you may have some experience in the charity or university sector, in environmental and/or social justice campaigning, or working on corporate or financial sector standards. You may be at an early stage in your career or someone with more experience who is looking for a change. Most importantly, you’ll have a real passion to make a positive difference for people and planet and be excited to shape the work of two networks at the cutting edge of thinking around what it means to be a responsible investor.

We are currently formalising our hybrid working policy; however, there is an expectation that you will be able to attend the London office or meetings at least four times a month. This role will require close collaboration with colleagues and network members, so it is important that the successful candidate can join us in person when required.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• Unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension: invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9 am on Monday 7th October 2024.
First-round interviews: Wednesday 16th and Thursday 17th October 2024 (online).
Second-round interviews: Tuesday 22nd October 2024 (in person at our London office). 

Our hiring process is anonymised; we won’t ask for a cover letter, and we don’t look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision-making, and so we prioritise skills and expertise over how well you can write a CV.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

About the Role

The Global Alliance for Improved Nutrition (GAIN) is seeking a visionary and strategic financial leader to join our team as Chief Finance Officer (CFO). This executive-level role offers a unique opportunity to shape the financial future of an organization committed to tackling the global challenge of malnutrition. . In the face of increasing global challenges like COVID-19, the conflict in Ukraine, and worsening malnutrition and hunger, we are driven by our strategy to transform food systems for the benefit of the most vulnerable populations.

The Role

As CFO, you will play a pivotal role in our Strategic Management Team (SMT), providing financial leadership that aligns with our bold strategy. You will ensure that GAIN’s financial plans are robust, transparent, and meet the highest standards of probity, while also ensuring compliance with donor requirements for budgeting and reporting. You will lead GAIN’s finance team, providing the strategic direction necessary to support our ambitious goals.

This role can be based in London (UK), Nairobi (Kenya), or New Delhi (India), offering flexibility for the right candidate.

Key Responsibilities include:

• Strategic Financial Leadership: Provide expert financial analysis, strategic guidance, and sound financial management across GAIN. Lead the finance team to support the organization’s strategic goals.
• Corporate Finance: Develop and manage GAIN’s corporate finance activities, ensuring robust financial systems and processes that are user-centric and future-proofed for a growing organization.
• Budgeting and Reporting: Oversee effective budgeting and financial planning, supporting the development and use of KPIs, and ensuring transparency and value for money.
• Risk, Compliance, and Controls: Manage relationships with external auditors and ensure compliance with all relevant accounting standards. Oversee risk management, financial controls, and regulatory compliance.

Your Profile

The ideal candidate will have a distinguished career in finance, ideally within the non-profit or related sectors, and a proven track record at the Finance Director or CFO level in a multi-country context. Key attributes include:

• A recognised professional finance qualification (e.g., ACA, FCA, CPA).
• Extensive experience in strategic financial planning, budgeting, and managing financial operations in a complex, global environment.
• Strong leadership and team management skills, with the ability to lead a geographically dispersed team.
• Deep understanding of diverse regulatory environments, particularly those relevant to Swiss Foundations.
• Expertise in donor and project funding, FOREX, and cash optimisation in a non-profit context.
• Excellent communication skills, with the ability to engage with a wide range of stakeholders, including Board members, donors, and non-financial staff.

About our Offer

Why Join GAIN? This role offers the opportunity to lead the financial strategy of a growing and highly respected organisation with a global impact. As a member of GAIN’s C-suite, you will contribute to collective strategic decision-making and play a crucial role in driving positive change. If you are passionate about improving global nutrition, thrive in a dynamic environment, and are ready to take on the challenges and opportunities that come with this role, we want to hear from you.

Benefits

Competitive Salary: A competitive salary package will be offered, commensurate with experience and qualifications.

GAIN has a fair and competitive salary structure that allows for annual progression subject to good performance. In addition, GAIN offers a total of 37 days holiday per year (including annual leave, public holidays and additional office closure days), an attractive pension scheme and competitive insurance cover including health, travel and life assurance.

We are committed to the health of our staff, especially in these challenging times, and have developed a programme of wellbeing that includes flexible working, additional leave allowances, wellbeing days, mindfulness coaching and access to independent and confidential counselling.

For more information about GAIN, our work, and the impact we are making, please visit our website.

About GAIN

The Global Alliance for Improved Nutrition (GAIN) is a Swiss-based foundation launched at the United Nations in 2002 to tackle the human suffering caused by malnutrition. Due to COVID19, conflict in Ukraine and climate change, malnutrition and hunger have worsened significantly since 2019, reversing a decade of progress. There is growing recognition that our food systems need to change if we are to reverse these trends.

GAIN’s Strategy aims to transform food systems to make healthier diets from sustainable food systems accessible to all people and especially those whose are most vulnerable to shocks. By 2027, we aim to improve the access of 1.5 billion people to nutritionally enhanced staple foods, improve the access of 25 million people to healthier diets, and support positive food system change in 10 countries. This is bold and complex, and the only way to achieve this is to work together with partners including governments, businesses, and civil society at the country and global level. These goals, and the ways of achieving them, build on our twenty-year legacy of transforming people’s lives with improved nutrition through concerted action and effective policy change.

Our Working Culture and Environment

We provide a flexible working environment that includes a combination of home and office working opportunities through our global hybrid working policy. This encourages our staff to have a healthy work-life balance and increases staff motivation, enriches employee wellbeing, and improves performance and productivity.

All of our positions are based in one or more of GAIN’s designated offices as stated on our job advertisements. Successful candidates will be based in one of GAIN’s country offices and must have the existing right to live and work within a reasonably commutable distance of the relevant city / cities in which the role is advertised. Please note, that GAIN does not sponsor working visas and relocations. 

GAIN reserves the right to withdraw an offer of employment for candidates who are considered to ineligible under the above conditions during or after the recruitment process.

To apply, please go to our website and follow the links to Careers at GAIN.

This advert closes on 27th September 2024. Early applications are encouraged. GAIN reserves the right to close this advert early should we receive suitable candidates ahead of the closing date.

The Global Alliance for Improved Nutrition is committed to equality of opportunity and creating an inclusive environment where diversity is valued.  We are keen to reflect the diversity of our society at every level within our organisation and therefore welcome applications from talented and committed people from all backgrounds, representing the diverse societies we operate in.

Job Description

Send My Friend to School Campaign Manager

This is a full time post, based in central London Salary: £40,291

​

The coalition

Send My Friend to School is a UK civil society coalition of international development NGOs, teachers’ unions and charities.

It brings together young people, politicians, teachers, civil society and the media in joint campaigning to demand quality education for all children across the globe. Each year thousands of schools and young people take part in the campaign, teaching young people the power and importance of using their voices in chorus with others across the globe to create positive change.

Send My Friend to School is the UK coalition of the Global Campaign for Education movement which is present in over 90 countries around the world.

Location

This role will be employed by Send My Friend to School Steering Group member Results UK, on behalf of the Send My Friend to School coalition, and will be based in Results UK’s office near Waterloo. Hybrid working is in place whereby staff are required to work from the office at least 2 days a week. 

Terms & Conditions

This is a full time (35 hours per week), permanent post, with a 3 month probation period. There is likely to be occasional evening and weekend work involved, for which time off in lieu will be received. Holidays are 25 days pro rata per year plus bank holidays. Results UK’s terms and conditions of employment will apply.

Line Management

Although working solely on Send My Friend to School coalition activities the Campaign Manager will be employed as part of the Results UK team. Consequently, they will be formally managed by the Results UK Head of Parliamentary Advocacy in terms of workplace-related and employment issues.

The postholder’s work objectives will be agreed and monitored by the Steering Group and the postholder will report to the Steering Group on work priorities, objectives and outcomes.

Role Description 

The purpose of this role is:

1. Lead the development, implementation and monitoring of the Send My Friend to School campaign 

2. Coordinate the Send My Friend to School coalition, engaging the membership, managing the finances and coalition communications, and offering support to the working groups

3. Line manage the Send My Friend to School Campaigns Officer

Key Responsibilities

Lead the development, implementation and monitoring of the Send My Friend to School campaign

• Lead the development of a collaborative campaign strategy on a selected theme under the umbrella of Sustainable Development Goal 4

• Develop a campaign narrative based on the selected theme) which our schools audience can readily engage with and be motivated by

• Manage the design and production of schools materials and learning resources, including sourcing suppliers, story gathering in conjunction with coalition partners, content production and editing

• Oversee the development and promotion of a creative action which is appropriate for a schools audience, is highly innovative and allows for varied levels of engagement and activity: work with coalition colleagues in devising and promoting the campaign through member organisations’ networks and more widely through additional education channels, social media and websites, to ensure mass participation

• Manage the development and promotion of the Send My Friend to School website, social media, e-communications to supporters and writing and editing engaging digital communications 

• Be accountable for the coalitions’ youth work activities (Campaign Champions Programme and Young Ambassadors Network) that are managed by the Campaigns Officer

• Coordinate monitoring, evaluation and learning for the campaign

Coordinate the Send My Friend coalition

• Manage internal communications for the coalition and undertake engagement work with coalition member representatives to ensure active participation in coalition activities, good information flows, and to help ensure that activities across the coalition are well aligned and strategic

• Be the first point of contact for existing and potential coalition members and developing new partnerships, for instance with other campaigning organisations working on education for all

• Organise Joint Working Group and Steering Group meetings, ensuring that minutes are written up (by Campaigns Officer) and action points are taken forward

• Manage the coalition budget and financial reporting to the Steering Group, and undertake an annual fundraising drive from coalition members

• Maintain and update the website with news, publications and relevant content and ensure member lists and email groups are kept up to date

• Act as the UK link person with GCE International – the primary point of contact for GCE regionally (Europe and North America) as well as internationally/globally - researching and compiling coalition updates where required, participating in international conference calls, fielding appropriate information to coalition members and collating feedback as necessary

• Collaborate with working group members and the APPG secretariat on planning and delivery of activities including policy papers, launch events or meetings with parliamentarians

• Support coalition colleagues in gathering and collating inputs on policy documents, meetings, events, campaign plans and activities

• Where fundraising opportunities exist engage the coalition to increase and diversify its funding base and enable expansion of the schools campaigning activities

Line Management

• Line management of the part-time Send My Friend Campaigns Officer

Other responsibilities

• Undertake any other duties, appropriate to the post, as requested by the Steering Group

• Work out-of-hours and at weekends as necessary to provide effective support when needed, for example during party conferences or parliamentary events

Person Specification

Knowledge and Experience

Essential

Demonstrated skill and effectiveness in building partnerships or coalitions

Proven experience of developing and delivering change campaigning

Complex project management involving multiple stakeholders

Management of budgets and financial reporting

Experience of measuring impact, tracking response and implementing improvements 

A good understanding of the UK schools market / working with young people

Knowledge and experience of advocacy and campaigning work

Experience of using website content management systems, email marketing providers and social media

Desirable

Knowledge of global education challenges and debates

An understanding of the rights-based approach to international development

Strategic knowledge of advocacy and influencing.

Fundraising and grant management experience

Line management experience

Skills and Abilities

Essential

Excellent interpersonal skills and behaviours, including relationship building and effective negotiation

Ability to think creatively and involve others in the process of campaign development

Ability to work fast and maintain accuracy: must be able to meet task deadlines quickly and well, working under pressure.

Ability to manage and prioritise own workload – must be able to think ahead and schedule tasks amid conflicting demands.

Ability to work independently and proactively with minimum supervision.

Accuracy and attention to detail

Excellent written and verbal communication skills

Here are a few of the benefits of joining us, in addition to the salary, pension and annual leave outlined at the top of this document.

Work-life balance

• We offer flexible working so you can manage work around your own needs. Due to the part time nature of this role we are happy to discuss a range of different options on how to manage this role including school hours or term time only.

• Hybrid working means you don’t have to be trapped in a long commute every day and don’t have to be London based.

• Staff members have their birthdays off as a bonus day of leave and we close the office between Christmas and new year so you don’t need to take leave.

• We subscribe to the Bupa employee advice line – free confidential access to financial and legal advisors as well as telephone and online counselling sessions.

• In addition we run training on mental health at work and have named mental health first aiders who can be contacted in confidence if you would like help finding support. 

• All staff have the opportunity to join working groups outside of their work areas according to their interests. Our staff wellbeing team explores how we can improve our staff wellbeing  - most recently publishing a comprehensive guide - and reviews what we have done to date.

Anti-oppression

• We offer half a day’s anti-oppression learning leave each year

• As well as making reasonable adjustments, we support our staff in making applications to the Access to Work scheme to get. additional equipment where needed. 

• We offer disability leave for disabled colleagues to manage specific needs they may have without having to give up their holidays.

• We have a staff working group on anti-oppression which helps to develop our work on anti-oppression and identify gaps in our current work. 

Partnerships

• Results UK hosts 3 other organisations working on specific aspects of global health and education, so you benefit from other perspectives and get an in-depth understanding of other work going on in the sector.

• We are part of the ACTION global health partnership which brings together CSOs from around the world to share learning and coordinate advocacy. 

Equality, Diversity and Inclusion

At Results UK, we believe in equality, diversity and inclusion, and that it should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.

As an organisation, we are aware of the underrepresentation of certain groups and communities in our sector. These include - but are certainly not limited to - people from Black, Asian and minority ethnic (BAME) communities, refugees, people with disabilities and people from lower socio-economic backgrounds.

We want to change this and are committed to playing our part as an organisation. As a committed equal opportunities employer, we actively welcome applications from people of a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.

Growing Hope Senior Finance Officer
Location: Hybrid working (2-3 days office based in King’s Cross Mon, Thurs and possibly Fri)
Hours: 37.5 (full time)
Salary: £34,200 - £37,200PA (including London weighting, specialist officer role).

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up our fourth and fifth clinics in Maidstone and Redbridge. We worked with over 500 children, young people, parents, carers and siblings in 2023. As a national charity Growing Hope has trained over 1,000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.

We are seeking an experienced and enthusiastic finance professional with great attention to detail, strong analytical skills and an ability to work in a fast pace environment. The role will report to the Director of Operations and will involve running book keeping, reporting and banking functions as well as overseeing payroll. This role supports the national Growing Hope charity and each of the local charities’ (clinics) accounting for around £1 million collectively each year. You will be joining a small and dedicated national team of eleven.

Job Purpose
Growing Hope requires an experienced finance professional (with part qualifications) who will be responsible for the delivery of internal financial management systems and controls, and for maintaining accurate financial management records, including managing the process of producing annual accounts. This role covers both the national charity and the local Growing Hope charities which are growing across the UK. The national charity raises around £600,000 per year and the local charities around £50,000-£100,000. The Senior Finance Officer will support the charities with day to day book keeping, raising invoices, paying expenses, scheduling payroll payments and running management reports and accounts. This job role also involves advising on budgets for fundraising project proposals and working closely with the supporter engagement team. This individual will be able to communicate effectively with all the relevant parties including the national Growing Hope team, the local Clinic Managers, and local finance trustees who have overall governance of each charity’s finances.

Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow.

Book keeping & Finance processes

• Processing of accounts using Quickbooks for each Growing Hope charity in a timely manner (currently 6 small charities)
• Paying expenses and invoices as and when these are approved.
• Liaising with payroll provider and scheduling salary payments for all staff each month.
• Invoicing local Growing Hope charities each month for book keeping, payroll and quickbooks.
• Running gift aid claims and supporting volunteers to run this across the Growing Hope charities.
• Liaising with local clinics and churches to agree payment schedules and giving for each financial year.
• Participate actively in prayer and worship times as part of the team. This includes praying, coaching and supporting Clinic Managers to understand their budgets and financial processes.

Fundraising

• Contributing to the fundraising strategy and development of budgets for fundraising projects.
• Contributing to the wider teams fundraising efforts through networking, and involvement in fundraising and community events.

Reporting

• Updating monthly forecast vs. budget spreadsheets for each local charity and the national charity.
• Leading monthly budget reporting meetings for Senior Leadership Team and Chair of Trustees, using analytical skills to highlight patterns or potential risks or problems arising.
• Create annual reports in partnership with the Clinic Managers and Finance trustee for each local charity and ensure these are independently examined by recruiting and liaising with volunteer accountants.

Payroll

• Liaising with the payroll provider to run payroll for all staff across the Growing Hope charities each month.
• Setting up and running pension payments each month.
• Paying NI payments each month.

General administration

• Set up bank accounts and signatories for local Growing Hope charities, support the local trustees with ensuring all financial processes are set up and working (e.g. bank account, Stripe, Quickbooks, payroll, pensions, HMRC)
• Sending letters and emails as required.
• Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies.

Person Specification

The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.

ESSENTIAL

• Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
• ATT certifications (or equivalent)
• At least three years experience as a finance professional
• Commitment to Growing Hope’s vision
• IT skills – experience of MS Office, particularly Word and Excel
• Excellent communication and interpersonal skills
• Excellent attention to detail
• Ability to work both independently and as part of a team, as the task requires
• Excellent knowledge of financial management and budgets
• Strong ability to manage multiple priorities and tasks in a fast paced environment

DESIRABLE

• Excellent knowledge of QuickBooks
• Accounting qualification
• Experience, interest in or commitment to a career in additional needs and inclusion
• Interest in or experience of working inthe charity/NGO sector

The successful applicant will join a small, dynamic advice team offering advice and information to unpaid Carers in Wandsworth.

Senior Advice Office with Autism Lead

Salary: £31,786

Full Time (35 hours per week)

The successful applicant will have knowledge and experience of the issues as they relate to Carers.  They will have experience of giving information and advice, particularly welfare benefits, as well as advocating on behalf of another and providing one to one support. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition, they will have experience of project development, delivering frontline services and supervising staff.