Communications Manager Jobs

Are you an organised and proactive professional with a knack for operational, governance, and HR administration? Are you used to supporting global teams and different cultures? Do you enjoy working both independently and as part of a team?

Work setting: Remote

Salary: FTE £26,705 and £27,705 per annum

Contract: 9-month FTC

Hours: Part-time (21 hours per week)

Location: London

TPP are recruiting a Corporate Resources Coordinator on behalf of our client, a civil society organisation focused on supporting children and their families.

The Role:

As the Corporate Resources Coordinator, you will provide comprehensive support across various functions, including global operations, governance, and HR administration. Your responsibilities will span managing IT equipment, ensuring compliance with operational policies, supporting committee and board meetings, and providing HR administration support. Key to this role is building strong relationships, being responsive, and communicating effectively.

Main responsibilities:

• Support the Senior International Finance and Operations Manager in global operations and facilities planning.
• Ensure compliance with operations policies, providing training and support as needed.
• Manage relationships with global facilities service providers and oversee virtual office operations.
• Maintain and archive corporate documentation and financial records.
• Assist in maintaining insurance provisions, including managing renewals and claims.
• Support health and safety standards, proposing policy improvements and ensuring staff compliance.
• Manage contracts with outsourced IT support providers and oversee IT equipment sourcing and setup.
• Oversee the Google platform, ensuring efficiency and security.
• Deliver IT inductions for new starters and manage the IT leaver process.
• Act as the first point of contact for all IT matters, including cyber security concerns.
• Coordinate board and committee meetings and assist with general meeting preparation.
• Maintain company registers and communicate with trustees.
• Assist with employee engagement activities, staff communication, and Learning and Development administration.
• Support safeguarding compliance by tracking and processing necessary documents and checks.
• Process all operations-related invoices and provide input for financial and operational planning.
• Build and maintain relationships across all teams.
• Establish efficient administration systems and undertake additional duties to support the Secretariat.

Essential requirements:

• Experience in varied administrative roles, managing multiple tasks simultaneously.
• Strong administrative and office experience, including systems administration with Google Apps.
• Effective communication skills across all organisational levels and experience in multicultural settings.
• Excellent communication skills at all levels.
• High standard of numeracy and analytical skills.
• Attention to detail and ability to maintain accuracy under pressure.
• Strong intercultural competence and ability to build relationships across borders.
• Flexible, adaptable, and capable of working outside typical hours across time zones.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location:  Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

 

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

 

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

 

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

 

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

 

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Girlguiding has a range of digital systems and online customer portals used by members, volunteers and staff.  We’re looking for a Junior QA tester who has good communication and problem solving skills to help test development projects.  You will use online testing tools to work with our QA tester and development team, as well as other internal and external stakeholders to perform thorough testing to ensure the quality of our products for users.

Fleet Administrator

Part Time - 21 hours per week (over 5 days)

Up to £25,000 per annum (£15,000 pro rata) + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey KT22 7TW

About the role:

This is a newly created part time role following a period of growth. The Fleet Administrator will be responsible for the efficient administration of the fleet to ensure that Rainbow Trust vehicles are managed effectively, accurate records are maintained, and costs are minimised, working closely with suppliers to ensure the smooth running of the fleet with minimal disruption.

The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Facilities & IT Manager in the management of the Rainbow Trust fleet. Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital. In addition, the Fleet Administrator will be required to assist the Facilities and IT manager with ad-hoc tasks/projects according to the workload.

Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.

This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.

What we’re looking for:

· Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.

· A helpful and supportive team member – who can work collaboratively with others.

· A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

· Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies. Full training will be provided where required.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

If you’d like to find out more about these benefits and working with us, please visit our website

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

£22,885  pa (FTE) - £13,731 (pro rata) to work Weds, Thursday and Friday

22.5 hours per week

About us:   

At Bluebell Wood Children’s Hospice, we care for children and young adults with life-limiting conditions. We support hundreds of families, both in our hospice and in family homes.

Our support services are wide ranging and bespoke to each family; including overnight care, music therapy, counselling, sibling support groups, home visits and much, much more. 

It costs around £6.5m to keep our doors open for families across South Yorkshire and beyond. Statutory funding makes up 16% of this amount and the rest is raised through fundraising activity.

Our services include overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team supports these families in our modern, purpose-built building. All our rooms/bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use. 

 The role:  

We are seeking a Care Administrator to work alongside our Senior Care Administrator, offering clerical support to our nursing and family support teams. The role involves providing administrative support for our Care Leadership Team, maintaining accurate care records, supporting referral and allocation processes and most importantly being a first point of contact for children and families accessing the hospice.

The requirements:

To fulfil the role effectively you will be an organised and caring person, with excellent attention to detail and able to work flexibly and collaboratively across the care services.

You will ideally have experience of working in an environment with children and families who have complex needs but this is not essential.

In return, we can offer you a fantastic working environment and the following benefits:

· 33 days’ annual leave, inclusive of bank holidays - with the option to buy and sell (pro rata)

· Sick pay after 6 month probationary period

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.  

Closing date: Sunday 6th October 2024

Interviews: Friday 25th October 2024

Corporate Partnerships Fundraiser

Up to £30,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey flexible working options available.

About the role:

We are looking to appoint an experienced fundraiser to secure new corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals.

Reporting to the Corporate and Community Fundraising Manager. You will be part of a team to drive Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking, prospecting, and stewardship. You will be responsible for a varied and fulfilling portfolio of accounts to whom you will become a main contact and provide excellent corporate account management. Some accounts raising six figure sums, to whom you will become a main contact and provide excellent account management.

You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement.

This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility.

What we’re looking for:

· Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated

· A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations

· Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent relationship management

· You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.

· Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Applications will be particularly welcome from those who have experience of building relationships and raising income– working to secure new business and providing exceptional account management.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to Apply:

To apply please send your CV and a covering letter to us via the link.

Closing date: 05 October 2024

Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

We are an equal opportunities employer and a Best Companies One-Star rated organisation.

Grade & Salary: £29,132
Hours of work: 37.5
Contract: Fixed Term contract
Job Type: Full-time
Based at: 23 Monck Street, London, SW1P 2AE

Main Responsibilities:

- To provide a high quality, client-led trauma informed support service to children and young people affected by suicide, enabling them to Address issues resulting from experiences of suicide
- Empower children and young people to aspire to a positive future
- Contribute to the prevention of future potential attempted suicide by promoting healthy attitudes to relationships, life, resilience, families and their communities and friendships

Role tasks:

- Provide early identification, intervention and support to CYP to prevent the development of negative health outcomes for children who have been affected by suicide. With a focus on identifiers such as poor school performance, decreased social adjustment and higher levels of stress, anxiety and depression.
- This service will have a pathway dedicated to working with children and young people that runs parallel to the core service. This will comprise of:
- • Immediate response following the suspected incident of suicide loss with a focus on supporting children and young persons around communication and addressing immediate issues of uncertainty, anxiety, anger and blame.
- • Deliver Group interventions and peer support focused on exploring reactions to death and suicide and strengthening coping skills for bereaved children.
- • Individual emotional and practical support and signposting to appropriate specialist services.
- • Coordination with other key stakeholders that may be involved in the care of the child or young person. This may include schools, community groups, GPs and other professionals.
- The service will be sensitive and adaptable to the child or young person’s communication style and ensure any support materials developed are relevant and age appropriate. Parents and carers will also need support to find the best words to share 11 information with children, ways of opening up conversations and how to respond to difficult questions.
- The service will provide support to education settings such as schools, colleges and universities located within NW London. Offer guidance on developing and implementing postvention protocols and procedures to be followed in the aftermath of a suicide in the community.
- This might include providing resources and support to affected students, staff, and parents, as well as facilitating open and honest communication about the incident. In addition, it will offer emotional and practical support and signposting for students and staff who may be experiencing grief and trauma related to the suicide loss.
- This can be done through individual or group sessions, which provide a safe space for individuals to express their emotions and receive guidance on coping strategies.
- Work within a whole family approach to supporting young people, facilitating clear pathways into relevant services and maintaining effective information sharing between services.
- Assess, manage, and review risks to children/young people (CYP), parents, colleagues, and self.
- Assess the needs of CYP and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the CYP and, as appropriate, parent/carer, enabling them to increase feelings of safety and recover from their experiences of suicide postvention
- Implement and review support and risk management plans to ensure desired outcomes are achieved.
- Develop and deliver planned interventions to meet needs and improve outcomes for CYP and families, including tailored one to one support and group work.
- Deliver appropriate interventions for CYP relating to postvention suport
- Deliver programmes promoting safe relationships to prevent future experiences of abuse.
- Plan and implement activities to ensure the service is informed by the voices of CYP so we understand their needs and how we can improve our services.
- Work with colleagues to deliver an effective service in line with stakeholder needs, policies & procedures, and budget parameters.
- Ensure personal safety and that of CYP and other staff.
- Safeguard the health & welfare of CYP and their families.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery.
- Maintain accurate and confidential case management records and databases and contribute monitoring information for the service.
- Set up and facilitate various user led support groups
- Attend multi agency meetings to support work with families.
- Prepare and present reports where appropriate, including to support legal processes.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
- Respect and value the diversity of the community and recognise the needs and concerns of a diverse range of individuals and families ensuring the service is accessible to all.
- Remain up-to-date and compliant with all relevant procedures, policies and codes of conduct, upholding standards of best practice.
- Enable service users to participate in the design, delivery, and evaluation of services
- Work in association with other professionals to deliver a holistic service to families living with the effects of suicide
- Accountable for and review own practice using supervision, reflective practice and other opportunities for continuous professional development.
- Promote the work of Mind and the issue of suicide postvention specific to young people
- Contribute to the formulation of operational policy and future development of services as a whole
- Such other duties as Managers or the Chief Operating Officer may from time to time reasonably require.

Application process

Please check Job description to ensure that you meet the requirements of the role.
Deadline for submission of application is Monday 30th September.
Please note, we may close applications early if we receive a high volume of applications

Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship

REF-216 672

Title: Male Residential Support Worker (this is a live-in role)

Responsible to: Senior Support Worker

Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).

Location: This is a live-in, residential role based in a supported accommodation home in Loughborough. Some work will be based in our office buildings.

Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.

Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked

Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week.

Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.

Contract: Permanent

Start Date: Immediately

Overall Purpose

To provide advice, assistance and support to young people in the home, as a key member of the Support Team, delivering Baca’s service in line with our Vision and Values. The role includes a consistent adult presence in the home. To attend to their practical and emotional needs whilst supporting the development of living skills. To teach them how to manage and look after a home in order to keep it safe and hygienic. To build trusting relationships within the home to enable young people to feel safe and cared for. To act as an excellent role model and to work closely with them and their Support Worker to enable them to make good progress towards independence.

Specific Duties & Responsibilities

• Welcome newly arrived young people into the accommodation, helping them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
• Actively support young people to make progress and develop in the following outcomes; physical wellbeing and emotional wellbeing; personal safety; education and learning; employment and training that is safe and suitable; social engagement (being part of the community and activities outside of the home)
• Be an excellent and positive role model, offering advice, guidance and assistance and consistently modelling behaviours in line with Baca’s values.
• Using Baca’s progress plan, train all young people in living skills and looking after a home such as washing, personal safety, cleaning, cooking and food safety, food shopping and budgeting.
• Providing emotional support at times of difficulty, anxiety or stress.
• Encourage young people settle into and support them to maintain a healthy routine which will include regularly attending education and social activities.
• Act as a co-keyworker for the young people to ensure that their support plans and progress are up to date and that all their needs are being met.
• Enable young people to live with positive values and good boundaries by challenging any unhelpful or unsafe behaviours and encouraging safe and positive behaviours.
• In accordance with the guidelines on Safeguarding and Health and Safety policies, to accept responsibility for working within these guidelines and report any concerns.
• Work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
• Take responsibility for keeping the home clean, by consistently role modelling to and training young people.
• Maintain very good communication with relevant members of the Rebuild Team and relevant social workers
• Ensure regular appropriate reporting requirements are consistently met, meeting regulations set out by Ofsted.
• Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
• Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.

To work as part of the team

• Be a role model, leading by example in practicing the Values of Baca.
• Actively participate in the delivery of the aims and objectives of the organisation working collaboratively with colleagues to achieve them.
• Demonstrate curiosity and willingness to learn by be willing to give and receive feedback on performance with colleagues and managers.
• Play an active and supportive role within the organisation.
• Actively participate in team meetings, making a positive contribution to enable young people outcomes to be achieved.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity Policy.
• Consistently outwork the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy and whistleblowing.
• Adhere to all Baca’s policies and procedures.

Personal Specification

Baca is looking for a Support Worker who is passionate about seeing unaccompanied young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.

This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.

An enhanced DBS check will be required. Shortlisting and interviews will take place as and when applications are received.

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.

Working with families (parent and children)

Are you passionate about making a positive impact in families’ lives?  Do you have experience in family support and community engagement?  If so, we invite you apply for the position of Outreach Worker and become part of a dynamic and supportive staff and volunteer team, dedicated to making a difference in families’ lives.

As Outreach Worker you will promote the delivery of our successful Whole Family Relationship Support service across Leicestershire, working closely with families to improve communication, resolve conflicts and build stronger relationships. You will also collaborate with our statutory and voluntary partners to promote the service and refer families who may need support to navigate through any family relationship difficulties, providing access to our range of family support interventions, delivered within the home or in community settings. 

The successful candidate will have experience in the recruitment, training and ongoing management of volunteers to enhance service delivery and outreach efforts.  You will have strong interpersonal and communication skills, with the ability to build rapport with families and our partners and work independently and as part of a team. Excellent administrative skills are essential, and experience in monitoring and data collection.

A commitment to safeguarding vulnerable adults and children, as well as commitment to working inclusively and respectfully within diverse communities. Comprehensive knowledge of local agencies, networks and partnerships within the area of family support is desirable.

The post involves working in the community in Leicestershire with some work from home, so a suitable home working environment is essential. Regular travel around Leicestershire will be required.

The salary for 17.5 hours per week is £11,010.48 per annum.

The role is currently funded until 30th April 2026 with the possibility of 2 years extension after this date.

To Apply:

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system. To apply please upload your CV and covering letter. Please confirm on your covering letter how you meet the person specification.

Closing date:  Sunday, 6th October 2024

 

If you want to support young people to find their path to success, then this is the job for you.

Location:We work from home with regular travel to members schools – as such a full driving licence and access to a vehicle is essential.Due to the location of our members, we are specifically looking for candidates located in Birmingham, London (within the M25), and Manchester. 

About the role: as School Membership Coordinator, you will have the opportunity to combine flexible working from home with hands-on delivery of impactful programmes in schools, supporting our members.

Key to this role is ensuring that schools are actively engaged with us, guiding and helping them to make the most of their membership with Future First.  You will support a portfolio of member schools remotely, working 3-4 days per week from home.  This gives you a great opportunity to build meaningful relationships with new and existing members.

We envisage 1-2 days per week delivering in-person support across our network of member schools – and although we will always try to minimise travel, the geographic breadth of our reach, means that there will, on occasion, be longer days and overnight stays. 

Duties and responsibilities

• Build and maintain effective and proactive relationships with member schools
• Working closely with key contacts to plan and deliver impactful school workshops
• Work with colleagues to support delivery with employer partners
• Grow our membership with effective and impactful sales
• Contribute to our growth strategy
• Be part of an effective, small team

We are seeking someone who is organised, great at managing relationships and confident in delivering workshops to young people in schools. You will have some experience of CRMs, a full driving licence and access to a vehicle.

How to apply:

Closing date: 2 October 2024 - please note that we will review applications as they come in and interview candidates on a rolling basis.  We reserve the right to close the application window early depending on the volume of applications received. 

Please submit your CV along with a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First.

For more information please see attached job pack

This is an exciting new role and part of planned significant investment into a longstanding and prestigious community based youth organisation. The successful candidate will coordinate youth work over multiple locations and will have the opportunity to develop a range of programmes and interventions. The post comes with a training budget and external supervision options.

As a Lead Youth Worker, you will play a vital role in creating a safe, supportive and engaging environment for young people. You will be responsible for overseeing the day-to-day operations of our youth clubs and projects, implementing a range of programmes and activities that promote personal development, social interaction and positive youth engagement. Your commitment to fostering a sense of belonging and providing mentorship to young individuals will be critical to the success of this role.

About Us

The Harrow Club is a community-based youth organisation offering innovative, accessible and high-quality opportunities, enabling young people from disadvantaged backgrounds to maximise their life chances. This year we are 140 years’ old, and we are committed to building on decades of service in the local community to address some of the most pressing issues affecting young people today. 

Harrow Club is a place for firsts.  A first trip to the beach, a night-time walk in the woods, an overnight stay without parents and, for some, the first place where a child really feels at home and that they have a home.  Firsts are especially important, they are part of a child’s development but also, they build an outlook on life and shape pathways that will go on to determine futures as well as offer a chance to form new interests and friendships.

We are also a place of second chances.  We support children who struggle to stay in the classroom and to continue in their education. We work with young people who are excluded from regular youth clubs/sports clubs, so that they can have the chance to change.  We allow young people to make mistakes, learn and move forward.

There is no better testament to what Harrow Club can achieve than some of our current youth workers who have turned their lives around and are now working to keep young people away from criminality and harm.  They can show, with immediacy and authenticity, that there can be Another Way, to live life.

We are also a ‘third place’, a safe and nurturing space, for all children and young people; for some their home or school is neither safe or happy and we can make a vital difference in providing a ‘positive escape’ and vital help and support.

We operate from five locations, providing an incredible range of projects covering sports, arts and performing arts, media, music, digital and our specialist gang’s project, motor vehicle workshops and educational programmes aimed at reducing school exclusions. We engage around two hundred young people each week, aged 8-24, and around 500 unique each year.  For many, the effect is life changing.

There is additional information about the charity, visit our website, also see the Charity Commission or Companies House for details of our last year activities and accounts.

Title:

Lead Youth Worker (FT, 37.5 hrs. per week)

Reporting to:

Head of Children and Families 

Direct Reports:

Deputy Youth Worker

Part Time Youth Workers 

Volunteers

Liaison with:

Members of the Leadership Team 

Other Youth Workers

External Partners 

Admin team 

Head of Training 

Location: Harrow Club, 187 Freston Road, London, W10 6TH+ Other Delivery Locations in West London

Renumeration and Benefits:

•Salary: £33,000-£37,000 dependent on experience and qualifications

•25 Days Annual Leave

•Pension Contribution of 3%

•An annual training package worth up to 10% of salary 

•Employee Support Package

Employment is subject to satisfactory references, undertaking an Enhanced DBS check and mandatory training. Continuation of employment is subject to passing the probationary period set. 

Key Responsibilities

1. Program Management:

- Develop and implement a diverse range of programmes and activities that cater to the interests, needs, and developmental stages of young people.

- Coordinate and oversee the scheduling, logistics and evaluation of programs and activities.

- Collaborate with other youth workers and volunteers to ensure the smooth delivery of programmes and activities.

2. Youth Engagement and Support:

- Establish positive relationships with young people and create a safe and inclusive atmosphere where they feel valued and supported.

- Provide guidance, mentorship, and advocacy for young individuals, helping them navigate challenges and make positive life choices.

- Conduct one-on-one sessions and group discussions to address individual and group concerns or issues.

3. Leadership and Supervision:

- Lead a team of youth workers and volunteers, providing direction, support and regular feedback.

- Plan and facilitate regular team meetings, trainings and workshops to enhance the skills and knowledge of staff and volunteers.

- Foster a collaborative and respectful team culture, encouraging open communication and a shared vision for youth development.

4. Community Engagement:

- Build partnerships and maintain positive relationships with local organizations, schools and community stakeholders to enhance the resources available to young people.

- Collaborate with community members to organize events, workshops and initiatives that promote youth participation and community cohesion.

- Represent the youth club at community meetings, conferences and events to advocate for youth-related issues and promote the club's mission.

5. Administration and Reporting:

- Maintain accurate records of attendance, programme participation, and individual progress.

- Prepare regular reports, statistics, and evaluations to measure the impact and effectiveness of youth programmes and activities.

- Ensure compliance with relevant policies, procedures and regulations governing youth clubs and child protection.

Person Specification - Qualifications and Skills

-JNC Professionally qualified Youth Worker with Bachelor's degree or equivalent in a related field (e.g., social work, youth development, education) or equivalent practical experience.

-Proven experience working with young people in a youth club, community centre or similar setting.

-Strong understanding of youth development principles and best practices.

-Excellent communication, interpersonal and mentoring skills.

-Demonstrated leadership and team management abilities.

-Ability to adapt to diverse needs and engage with young individuals from various backgrounds.

-Knowledge of relevant legislation and child protection guidelines.

-Proficiency in administrative tasks, including record-keeping and report writing.

-Flexibility to work evenings, weekends and occasional irregular hours.

Note: This job description outlines the primary responsibilities and deliverables associated with the Lead Youth Worker role; however, additional duties may arise to meet the evolving needs of the youth club and its participants.

We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown. 
 

The ideal candidate will have:

· Experience of working face to face with families

· Good knowledge of safeguarding and child protection procedures

· Experience of recruiting, training and managing volunteers

· Skilled at delivering training

· Excellent interpersonal skills, experienced at working with a wide variety of people

· Good IT skills

· Ability to work on own initiative in a challenging environment

· A relevant qualification
 

Closing Date:  End of October 13th 

Interviews will take place w/c 21st October 2024

Job Title: TACT Connect Engagement Practitioner

Salary: £19,693 Per Annum + £450 Per Annum Home Working Allowance + £2,400 LW (if eligible)

Hours & Contract: Permanent Contract - 21 Hours per week (Tuesday to Thursday)

Location: Homebased anywhere in UK (with travel required)

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects such as our Connect Community, and Education and Health Teams, providing personalised specialist support to ensure all our children and young people's rights are met by professionals in those fields. Additionally, all our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

TACT Connect, our community for those care-experienced, are seeking a Community Engagement & Wellbeing Worker as part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

The Community Engagement Practitioner will be an essential contact and facilitator for existing scheme members. The post holder will provide consistency and enthusiasm across all activities while ensuring all practices are underpinned by co-creation, delivery and future development of the scheme by the members of Connect. This is an exciting opportunity to be alongside our members and to provide day-to-day practical support, signposting, and safe spaces for membership interaction. By joining our team at this time, you will be an integral part of our team, in that you will be part of co-creating a Community for Life. 

Whilst being homebased, the Community Engagement Practitioner will be required to work flexibly including regular evening working and occasional weekends as well as travelling for team meetings, member events, training and other in person events. 

The main role requirements for this role include:

• A degree in social work or similar equivalent qualification / experience.
• A minimum of 2 years’ experience of working with children and young people and adults from the age of 15 years upwards.
• Experience of developing and maintaining community spaces.
• Experience of developing and maintaining relationships with, providing support for and serving as a positive role model to care experienced people.
• Experience of using digital technologies to engage and communicate with members / stakeholders.
• A good understanding of safeguarding and knowledge of fostering and care experience.
• Excellent communications and facilitation skills, with a variety of audiences, through various medium and in person
• Willingness to work flexibly according to the needs of the scheme members and activities
• Willingness to travel and occasionally stay overnight, for events around the UK

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Application Process:

• Closing Date: Midnight on Monday 14th October 2024
• Interview Date: Friday 25th October 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you passionate about reducing youth violence and making a tangible difference in the lives of young people? Join us at the Harrow Club as a Part-Time Youth Violence Reduction Youth Worker for the Another Way Project. This role is perfect for someone looking to contribute to a high-impact initiative with a flexible commitment.

 About Us

The Harrow Club is a community-based youth organization dedicated to providing innovative, accessible, and high-quality opportunities to young people from disadvantaged backgrounds. Our mission is to maximize life chances and create a brighter future for the youth we serve.

 About the Project

Another Way is a targeted initiative focused on young people aged 14-21 who are involved in or at risk of criminal exploitation and serious youth violence. Our key deliverable is providing late-night safe-space sessions where young people can engage in positive activities, build relationships, and access opportunities that help them envision a life away from violence and crime.

 Role Overview

As a Part-Time Youth Violence Reduction Youth Worker, you will support the Youth Violence Reduction Lead in managing and developing programs aimed at reducing youth violence. You will play a crucial role in the late-night safe-space sessions, working closely with at-risk young people to provide them with the support and guidance they need.

We are looking to recruit up to three candidates for this role.

 Key Responsibilities

- Support Program Management: Assist in managing and developing youth violence reduction programs, ensuring they are delivered effectively and safely.

- Community Engagement: Help build and maintain relationships with local partners, community services, and external stakeholders to promote the program and foster collaboration.

- Monitoring & Reporting: Assist in recording, monitoring, and evaluating program activities, ensuring accurate documentation and reporting.

- Training & Supervision: Participate in team meetings, training sessions, and staff supervision to ensure high standards of service delivery.

 Qualifications/Experience

- Essential:

- Experience working with challenging and vulnerable young people.

- Experience supporting or managing youth-focused programs or interventions.

- Strong communication skills and the ability to engage effectively with young people and colleagues.

- Desirable:

- Experience in community outreach or working in similar settings.

- An awareness of issues affecting local communities in London.

- Full UK Driving License.

 Personal Attributes

- Calm and resilient, able to maintain composure in challenging situations.

- Motivated and enthusiastic with a can-do attitude.

- Reliable, conscientious, and well-organized.

- Respectful, articulate, and sensitive in communication.

- Thrives in dynamic, diverse environments.

 Why Join Us?

This role offers the opportunity to make a real difference in the lives of young people at a crucial time in their development. You will be part of a dedicated team working to create safer communities and brighter futures for at-risk youth.