Communications Assistant Volunteer Roles

The Communications Volunteer will write and coordinate our external communications. This includes CAW’s regular newsletter, stories and general information on our website, and campaign and research pieces. You will work alongside both our Research and Campaigns volunteers and key staff members.

• Work closely with our advice, partnership and community outreach team members to identify stories, case studies, advice and volunteering opportunities to promote

• Have the opportunity to write a regular newsletter for community partners and stakeholders to promote the work of Citizens Advice Westminster

• Produce short copy to promote our services for a variety of sources including our website and social media

• Explore and pilot new ways to promote our services to Westminster residents who currently don’t use our services, including through digital media

• Work with the Social Policy, Fundraising and Digital Media team to create high quality written content for campaigns and promotional materials

• Contribute to fundraising efforts by producing copy for general appeals, individual and group emails and our website

• Proofread and edit copy produced by others when requested

Skills, experience and time commitment

• Enthusiasm and commitment to work alongside a motivated team providing advice and information for residents across Westminster

• Excellent writing, communication and “people” skills

• Experience in writing informative, persuasive or neutral content depending on the purpose of and audience for the communication

• Self-motivation and the ability to work independently

• IT skills necessary to support research across numerous existing Citizens Advice databases and platforms 

• Knowledge and experience of marketing and communications which is transferrable to Citizens Advice

• Experience with digital media, layout/design, creating presentations and/or fundraising would be advantageous but are not essential for this role.

Ability to commit 1 or 2 days a week to the role on a regular basis; location is flexible but it is helpful to be able to come to CAW at least a couple of times each month and to participate in Advice Forums and other regular activities as these provide useful insights into our work and our clients’ experiences

WHAT WE OFFER YOU

• Our Head of People Development and Volunteering will support you as you join CAW and ensure that you get any training that you might need

• You will join a positive, supportive and friendly team of volunteers and paid staff

• All our volunteers are an integral part of our team. You are invited to attend regular trainings, to join social events and to support group activities

• Your line manager will provide regular individual meetings and support

• You will have access to national Citizens Advice e-learning, networks and resources.

• It is CAW policy that volunteers should get out-of-pocket expenses.

WHAT ELSE YOU NEED TO KNOW

Equal opportunities Citizens Advice Westminster is committed to equal opportunities, and all staff and volunteers are expected to share this commitment. This means actively opposing all forms of discrimination and ensuring that the service is equally available to all people.

Confidentiality Everything that you see and hear in the organisation is private. All staff and volunteers must sign an agreement to observe a strict rule of confidentiality before they begin their role.

How to apply-You will need to complete the online application form. If successful we will invite you for an informal interview where we will discuss your role, interests, and skills.

What happens after I have filled in the application form? Your application will be reviewed by the Head of People Development and Volunteering who will contact you for a conversation about your interest in volunteering at CAW. You may be asked to undertake a basic skills assessment and participate in an interview. The process will be friendly and supportive! If you have any questions about the volunteer roles prior to completing your application please contact 

Help us to grow brand-new online charity platform A Good Thing in your local area! Come on board as a community champion: use your communications skills to drive more businesses and charities to sign up.

A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We are rolling out fast across the UK, momentum is building, and we are growing a network of passionate local volunteer champions right across the country to drive our growth.

You’ll be using your connections (friends, family, colleagues, neighbours...), as well as your insights into the local area, to help us to build the numbers of businesses and charities signing up in your part of the UK. You might do this through making connections with businesses in your area, taking A Good Thing to the doorstep. Or you could approach businesses virtually, using your expert written communication skills to create communications that will engage and inspire them. You’ll definitely be using social media and your brilliant online networking skills to build links and relationships where you live.

Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.

- Helping to support the Trust’s 2030 strategic objectives by developing a bold, confident, young local voice, that raises awareness of the challenges faced by people and wildlife across Warwickshire, Coventry, and Solihull and inspires young people and their communities to take action for nature.  The role will look to    develop impactful and meaningful content, targeted at young people in the area, that support nature’s    recovery and mobilise young people to take action. 
- Working closely with the campaign volunteer role, build engagement and awareness of campaigns through social media, press, events, blogs, contacting local MP's and much more.
- Identifying and sharing (with the Trust and the wider public) stories in the local area which could help to raise awareness of campaigns and the wider movement and purpose.
- Helping others to take action for nature through the promotion and communication of events, campaigns, awareness raising and practical examples. 
- Raising the profile of the work of the Youth Committee and the wider Trust to a younger audience.
- Managing and updating the Committee's social media sites with compelling content with the objective of increasing followers and engagement. 
- Promote the work of the Trust and #TeamWilder in local communities.
- Create content for and distribute the Youth committee newsletter to those who have agreed to receive it, whilst also working to increase this database of contacts.
- Working with a diverse range of people across all age groups and communities. Meeting and engaging with like-minded people at campaign events or Trust/Youth Committee meetings.
- Work closely with the campaign volunteer and the Marketing and Communications team within the Trust, to create and share content with as wide and diverse an audience as possible, across a variety of new channels and mediums. 
- Help to build a database of young people and others in the community who wish to take action for nature.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

The Personal Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well-organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours of commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits: Work from home

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

The administrative assistant will be assisting in general administrative support. They will have a close dialogue with key stakeholders, funders and donors to create relationships to help the organisation move forward.

The requirements for the job is basic office and communicating skills.

The administrative assistant should be keen on learning and developing new skills within the Organisation.

There will be opportunities to develop skills within several different units of the organisation such as; Marketing, Funding, Finance, HR and Legal.

The position will give the volunteer the opportunity to get insight into these different units, and the choice to develop oneself within the one (or several) that becomes of most interest, while at the same time getting versatile, transferable skills that can be applied throughout the organisation.

Main Tasks:

• Contact and communicate with stakeholders - explaining the organisational aims of the organisation and creating relationships and collaboration with other organisations.

• Assisting other volunteers in positions such as Marketing, Funding, Finance, HR and Legal.

• Administrative duties.

Required Skills:

• Microsoft word (Excel, Word, PowerPoint)

• Communication skills

• Team-working skills

• Delivers work of quality in a timely manner

• Self-driven

• Obtains a professional attitude

Training and Support Available:

• Office (Excel, Word, PowerPoint)

• Development within desired department

The volunteering program with QMC School requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.

Please note that this is a volunteering role.

We are currently looking for a personal assistant to the charity's chair person.

Responsibilities typically include: 

· Acting as a first point of contact for enquiries: (email/calendar management and managing diaries 

· Typing, compiling, and preparing reports, presentations, and correspondence. 

· Miscellaneous tasks to support the Chair

· Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

· Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.  

· Communication skills: should be able to communicate effectively in writing. 

· Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

· Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

Job Title: Volunteer Personal Assistant to the CEO

Salary : Volunteer/ Expenses paid

Location: Remote / Onsite

Reports to: CEO

Job Overview:

We are seeking a highly organised and proactive Personal Assistant to provide comprehensive support to our CEO & Chairperson. The ideal candidate will be detail-oriented, adaptable, and able to handle a wide range of administrative and executive support tasks with professionalism and discretion.

Responsibilities:

Manage the CEO's calendar, including scheduling meetings, appointments, and travel arrangements.

Prioritize conflicting appointments and ensure the CEO's schedule is optimized.

Serve as the primary point of contact between the CEO and internal/external stakeholders.

Screen and respond to emails, phone calls, and other communications on behalf of the CEO.

Prepare and edit correspondence, reports, presentations, and other documents as requested.

Maintain accurate records and files, both electronic and physical.

Organize and coordinate meetings, conferences, and special events, including logistics, agendas, and materials preparation.

Attend meetings as required, take minutes, and follow up on action items.

Arrange travel itineraries, accommodations, and transportation for the CEO and other key personnel.

Process travel expenses and reimbursements in a timely manner.

Assist in the planning, coordination, and execution of special projects and initiatives as assigned by the CEO.

Track project deadlines, deliverables, and milestones.

Handle sensitive and confidential information with the utmost discretion and professionalism.

Maintain confidentiality in all communications and interactions.

Task Prioritization and Time Management:**

Proactively identify priorities and manage competing demands to ensure the CEO's time is optimized.

Anticipate needs and take initiative to address them effectively.

Qualifications:

- Proven experience as an executive assistant, personal assistant, or similar role supporting C-level executives.

- Excellent organisational and time-management skills, with the ability to multitask and prioritize tasks effectively.

- Strong verbal and written communication skills, including exceptional attention to detail.

- Proficiency in Microsoft Office Suite and other relevant software applications.

- Discretion and trustworthiness in handling confidential information.

- Ability to work independently with minimal supervision and collaborate effectively as part of a team.

- Flexibility and adaptability to changing priorities and deadlines.

The Members & Journal Administrator oversees the coordination and management of membership data and administers Journal communications on behalf of the ADH Journal Editor. As a member of the ADH Executive Committee, the role reports to the ADH Chair and to ADH Editor, with the option of recruiting and working alongside a Membership Assistant.

The Members and Journal Administrator oversees communications with members and subscribers, coordinates renewal processes and subscription levels, ensures upholding personal data protection in line with UK guidelines, implements and advises on members and Journal communications. The role contributes to upholding ADH charitable aims.

The role is particularly suited to individuals looking for experience in academic publishing, administration and seeking to extend their network in the dress and textile history sector. Due to meetings required in the role, it is recommended for (but not exclusive to) candidates supported by their employer or within postgraduate studies as a professional development opportunity.

The role may average up to 4 hours per week, split across several days, with limited busier periods. More details can be found on the attached role description and on the Association of Dress Historians website opportunities page.

This is an excellent opportunity for anyone interested in growing their professional skills base while engaging with a growing international community of dress and textile specialists.

As a Sales Assistant Volunteer you will be at the till, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!

About this role

We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.

As a Sales Assistant Volunteer you’ll develop skills that boost your confidence:

• Improving your communication skills in this customer-facing role
• Serving customers on the till, handling cash and card payments
• Creating a friendly shop environment to make everyone feel welcome

Volunteering that works for you

Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.

What you will be doing

• Making everyone feel welcome
• Serving customers on the till
• Handling cash and card payments
• Helping donors as they come in
• Keeping the shop clean and tidy

The skills you need

• Helpful and friendly
• Happy to be part of a team
• Excited to learn new skills
• Up for trying a range of shop tasks

What's in it for you

• Some lunch and travel costs
• Improve language and communication skills in a customer facing role
• Boost your CV by learning transferable skills
• Grow your confidence and meet new people
• We can be flexible around your education, family, work, or health etc.
• Possible references for future employers.

What happens next?

After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.  

We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector. 

Responsibilities typically include: 

• Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries 

• Typing, compiling, and preparing reports, presentations, and correspondence. 

• Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR. 

• Managing databases and filing systems. 

• Implementing and maintaining procedures/policies & administrative systems 

• Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

• Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.  

• Communication skills: should be able to communicate effectively in writing. 

• Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

• Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

Prior to submitting your application for this position, we suggest you visit our website to gain a better understanding of our organisation and our mission. 

CF’s vision is to ensure no child is defined by their circumstance. To achieve this, CF partners with schools to engage the most disadvantaged children, creating solutions where necessary to ensure no child is left behind.

CF provides children with additional tutoring and healthy meals; delivering tutoring either one to one or in small groups of 3 students to ensure children get the right amount of support to excel through their educational journey. 

CF have recently started to work with a number of new schools, and we need extra support to coordinate the delivery of tuition. We have created a new voluntary role to support the operations team, you will be providing a direct impact on the children we work with every day.

As a Volunteer Programme Coordinator you will support the daily delivery of sessions, providing trouble shooting to schools and tutors, ensuring tutoring sessions are delivered on time and session notes are uploaded to the shared drive. As the Coordinator you will prepare a debriefing for each school at the end of the day, escalating any barriers to performance and or safeguarding concerns. 

Outreach Support Liaison 

Helping our Trustees and Outreach Workers with the production of our events and publicity materials.  This may include liaising with partner organisations providing services and events for older people and printers producing our brochures, programmes and leaflets. It can also include preparing and distributing individual tea packs when we do a tea at home event aimed at the housebound.

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Event Companion

Our research has shown that for many isolated older people having a companion can make it easier to take the first steps to join local events and organisations.  Our companions help older people by accompanying them to a few events and helping them meet with other people so that their confidence is developed. This role requires a DBS certificate.

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Transport

Our research has shown that getting to events is difficult in our rural area.  Buses services, when available, often do not run to timetables that allow easy attendance at events.   So, our Transport Volunteers provide a pickup and return service.  Transport Volunteers need to have a suitable vehicle and also hold a DBS certificate.

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Exhibition Support

​Silver Salisbury Group often attends events to promote our work.  We always need volunteers to help run the stand.  This involves helping set up and take down of the stand,  dealing with the public, selling jams and other items to raise funds. Venues are various and can be indoors or outdoors.  Volunteers work as part of a team on the day.

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Baking

Silver Salisbury Group hosts many tea parties as part of its programme and is always looking for volunteers able to provide cakes and savouries for such events.  These are not sold but we particularly welcome contributions from bakers who are able to list ingredients so we can avoid any danger to those with food allergies or dietary requirements.​

Brochure Distributors

We need to deliver our printed programmes, newsletters and leaflets.  We would love to hear from individuals or groups who might be able to help with this occasional distribution task.

Do you want to make a difference in the lives of those affected by cancer? Then volunteer with us and join the #TeamBigC family which promises to give you a sense of purpose as well as the opportunity to work as part of a hard-working, values-driven, and people-focused team.

Help us to raise vital funds to support our work by volunteering as a Retail Assistant within our Fakenham Big C shop. This is a fabulous opportunity where you can put your skills to use for a meaningful cause and develop new ones.

About the role

There are various tasks you might get involved with including:

• processing sales transactions through the till
• stock rotation
• pricing stock
• tidying the shop floor and stock room
• assisting with customer enquiries
• assisting, when necessary, with shop window displays
• sorting through donated stock and bric-a-brac items for their suitability for sale
• hanging and steaming garments

Big C's Core Values are Respect, Empathy, Support, Trust and Honesty.These provide a benchmark for behaviour across the organisation. If you share these values, and have the skills and experience, we would love to hear from you.

Hours/Time Commitment

Opening Hours: 9:30am to 4:30pm Monday to Saturday

You choose how long and how often you would like to volunteer, whether this is 1 hour a week or 1 day a month.

Benefits of volunteering

• know you are contributing to improving the lives of those affected by cancer
• have a sense of purpose, focus, and personal achievement
• enhance your CV, boosting career options
• learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
• share skills and expertise with others
• gain confidence through meeting new people and have fun

Recruitment Process

To apply, please complete our online application form on our website.

We also offer trials where you can volunteer for up to 1 day without going through the recruitment process to see if volunteering in this role is for you so get in touch today to find out more.

Once we have received your application, the shop manager will have an informal chat either via phone or in person. Upon receipt of 2 satisfactory references, the manager will arrange an induction.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

At Cats Protection we find thousands of perfect matches between people and cats every year. Our cat match volunteers provide the support, information and guidance needed to match the right person to the right feline friend.

What can you expect to be doing?

• Being part of a team that identifies suitable homes for cats in care
• Providing potential adopters with basic cat care information
• Completing homing questionnaires with potential adopters ‘virtually’, as well as face to face, which may involve visiting the homes of potential adopters
• Carrying out follow up communications if required
• Using online map searches to match cats and kittens to new homes

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by making sure they find loving and caring homes. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We are looking for someone with

• Basic knowledge of cats and cat care
• An understanding of suitable homing environments for cats 
• Good interpersonal and communication skills 
• Good level of record keeping and administration skills
• Good IT skills
• Access to a PC/mobile device
• Patience and the ability to deal with sensitive situations
• A valid driving licence and access to a vehicle (would be an advantage)  

Time expectation 

Our cat match volunteers usually spend 2 to 3 hours a week in this role which is flexible and can be shared by more than one volunteer if needed.

Additional information

At Cats Protection we believe our volunteers should be happy and confident in their roles. To make sure this is the case, we provide excellent support and guidance both remotely from our National Cat Centre and face to face through our regional volunteer groups and teams. We also offer varied online and face-to-face training and have wide-ranging policies covering all aspects of volunteering. We hope the support we provide will ensure our volunteers get the most out of their time with Cats Protection.