Communications And Engagement Officer Jobs
At Ambitious about Autism, we're currently looking for a Trust Fundraiser to join our team.
You'll sit within our Philanthropy team, working on charitable trusts and foundations who generally give up to £30,000, working with a portfolio of approximately 75 active trusts and foundations. You'll research, identify and drive forward new income opportunities, maintaining relationship with existing donors and ensure our supporters have an excellent experience.
You'll deliver high quality, written application and reports to trusts and foundations, in line with funder deadlines, keeping in touch with donors and prospects via phone, virtually and face to face. You'll match potential donors with projects, collaborating with internal stakeholders to ensure a cohesive approach.
This is an exciting time to join a high-performing and experienced team, with the Philanthropy team consistently bringing in over half of our voluntary income.
We are looking for someone who has:
- Ability to manage a task or project from conception to completion and meet deadlines.
- Ability to engage and collaborate with internal and external stakeholders.
- Excellent interpersonal, written and verbal communication skills.
- Ability to think creatively and innovatively to generate income in line with the organisational strategy.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Malvern Cube Centre Manager
We are recruiting a Centre Manager for Malvern Cube. This is an exciting opportunity for an experienced, enthusiastic and community aware person with excellent people skills to manage the Centre and lead our further development.
About Us
Malvern Cube is an exciting volunteer led community and arts centre run by Malvern Youth and Community Trust, a registered charity. At Malvern Cube, our mission is to offer an inclusive environment for Malvern people where they can come together and share a feeling of community. We do this by:
- Facilitating a varied, exciting programme of activities, events and performances
- Managing Malvern Cube to be an affordable, versatile and sustainable space.
We are a values-based organisation operating 'for the community, by the community'. This means that delivering community benefit is at the heart of all that we do. We take pride in being responsive to community need, accessible, inclusive, affordable, ethical, diverse and sustainable. We have strong environmental credentials and use solar power to help an older building meet modern standards of sustainability.
We hire rooms to individuals, groups and clubs for educational, social and therapeutic purposes and our clientele are aged from 0 - 104! Our annual footfall is around 3,000 (and growing!), and we have over 50 classes and activities running each week. Our theatre space is well used by a variety of both well-known and amateur performers and we have three resident theatre groups. We are proud of our in-house cafe, The Garden Cafe, which prepares nutritious, affordable and delicious food fresh on site every weekday, using locally sourced ingredients. And our sister charity, Cube Youth, provides regular youth club activities and a Youth Café.
As well as our Centre Manager, the staff team includes our Administration Manager, caretaker and cafe staff. We also have a great team of volunteers, and a strong Board of Trustees responsible for the governance of the charity. We receive no external funding and operate largely from hire income and successful applications for grant funding.
The role
As Centre Manager, you’ll play a vital role in ensuring the smooth day-to-day running of this busy, vibrant community centre and engaging with the community and hirers to present a welcoming, friendly and inclusive atmosphere. Your role will include:
- promoting Malvern Cube and what it offers, developing and maintaining a strong community presence and ensuring that the facilities are well used and hire income is maximised.
- ensuring the effective robust financial management of Malvern Cube and providing regular financial reports to trustees.
- leading and developing the staff and volunteer teams
- contributing to the development of Malvern Cube's strategic plan and leading on key aspects of its implementation.
- day-to-day interface with centre users, hirers and the general public.
About you
Do you have drive, passion and vision, proven success in community and arts centre management, excellent leadership qualities with ability to motivate and inspire others? Do you thrive in a fast paced, varied and friendly environment? If the answer is yes, we would love to hear from you.
This job is for you if …..
- you have a genuine passion for working with community groups and managing and developing community services and activities, and can inspire others to support through your enthusiasm.
- you have experience of successful people management, team building, and supporting staff and volunteers.
- you know how to effectively develop, manage and report on a budget
- you work strategically to understand what needs to be achieved and design solutions collaboratively with others
- you have excellent oral and written communication skills, and the ability to communicate effectively with a wide range of stakeholders.
- you know how to organise, prioritise and delegate a varied and unpredictable workload and develop and implement effective operational systems.
·25 days annual leave in addition to bank holidays
·Sick pay scheme
·Stakeholder pension scheme
37.5 hours per week (full-time), approx. 8.45 – 4.45 Monday to Friday; some evening and weekend work may be required.
Please submit a CV and a supporting statement. Your statement is an essential part of your application and should set out why you are applying for the role, and what you will bring to it. Please provide information about your experience, skills, knowledge and achievements, referring specifically the areas set out in the Job Description and the Person Specification and giving examples and evidence wherever possible.
Interviews will take place on Tuesday 22nd October 2024.
The client requests no contact from agencies or media sales.
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts and Foundations Manager
[Trialling hybrid working: 2 days in the office per month, which is subject to change]
Compulsory 2-week office attendance during an appeal
Salary: £40, 560 per annum.
Contract status: Full time, 3 years fixed term
***Please download the job description for full details***
This is a new role at the DEC and developed as a key part of the DEC’s 2024-2029 strategy. The DEC has a wide range of established relationships with trusts and foundations, many of which give 6- and 7-figure sums to DEC appeals. The Trusts & Foundations Manager will be responsible for providing excellent stewardship to our portfolio of trusts and foundations. In addition, the role will also be responsible for cultivating new relationships for the DEC through thorough research, and through the prospect development cycle, to raise money for DEC appeals. In addition to appeal fundraising, the Trusts & Foundations Manager will be responsible for delivering on a new core cost fundraising strategy, in close partnership with the Head of Philanthropy & Partnerships.
Demonstrable, transferable trusts and foundations experience and knowledge, (preferably within the humanitarian & charity sector), will hold you in good stead for this exciting new role.
Key responsibilities include:
Strategic Development: Develop and manage the trusts and foundations portfolio and create compelling proposals for future appeals and core costs income. Showcase new ideas and innovative approaches for growing and developing a pipeline of new prospects. Develop engaging stewardship plans.
Administrative Compliance: Lead and manage, robust and professional grant management, ensuring systems and processes are fit for purpose, streamlined and accessible. Remain compliant with grant terms and conditions, ensuring you are clearly communicating the unique contours of the DEC model whilst providing comprehensive and inspiring impact reporting.
Relationship Management: Maintain regular contact and collaboration with internal teams to collate a high-quality suite of communication materials and stewardship plans specific to a trust and foundation audience. Proactively reach out and build long-lasting relationships with funders to reach ambitious fundraising targets.
Monitoring and Evaluation: Monitor, measure and evaluate progress against the DEC’s strategic goals and funds raised from trusts and foundations. Prepare regular reports for senior management and trustees on the development, progress and future strategic actions for trusts and foundations at the DEC.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
Job Title: Information & Advice Helpline Officer (Maternity Cover)
Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)
(Some flexibility with hours/days may be possible)
Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)
Location: This role operates from our office in Thornton Heath
Salary: £8542.58 pro-rata from FTE of £25,627.74
Background to the Role
Do you have helpline or call centre experience? Are you good at communicating on the telephone? Do you enjoy helping people to find information and solutions to challenges? Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.
Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card. You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.
Main Duties (but not limited to)
- Providing information and signposting to callers to our Helpline and to people enquiring by email
- Entering new client referrals on our database and recording each new enquiry on our systems
- Supporting and supervising volunteers within the I&A Team
- This list is not exhaustive.
Responsibilities will include (but are not limited to)
- Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
- Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
- Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
- This list is not exhaustive.
CVs will not be accepted.
Closing date: 12pm, Friday 18th October 2024
Interview: Thursday, 24th October 2024
This post is subject to a Disclosure and Barring Service check.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
The role will include but will not be limited to:
· Engaging with young people identifying their passions, personal needs, and aspirations and helping to remove any barriers which prevents them achieving their full potential.
· Conducting interviews with applicants, performing the appropriate needs and risk assessments and reference checks before offering accommodation.
· Ensuring minimal vacancies by promptly arranging cleaning and preparing flats to be re-let as quickly as possible.
· Visiting properties as agreed, to ensure safety, overall good condition, and residents’ adherence to the licence agreement.
The ideal candidate will be tech-savvy, approachable and interested in young people and adept at prioritising tasks efficiently. You'll need to adapt to changing priorities while maintaining a commitment to delivering quality housing services. Excellent communication skills are a must, as you'll collaborate effectively with a diverse range of agencies.
Benefits
Apart from a competitive salary and the opportunity to work for an organisation that is passionate about giving back to the community, the successful applicant will also be eligible for:
· 24/7 Confidential Employee Assistance Programme (EAP)
· Cycle to work scheme
· Access to our IMHR Plus online portal, offering discounts at major brands and retailers
· SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, etc
· Heavily discounted: childcare at our YMCA nurseries, YGym membership, and Coffee at the Clock purchases
· Life Assurance scheme
· Additional annual leave day for your birthday month… and more!
The successful applicant will complete an enhanced DBS check before taking up the role.
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference in the community? Do you thrive in a role where your efforts directly support life-changing initiatives? As this Individual Giving Officer, you'll have the unique opportunity to shape the future of a historic organisation dedicated to helping those most in need.
Job title: Individual Giving Officer
Industry: Charity
Salary: £34,000 to £36,000
Location: London
Working arrangement: Hybrid working policy
As the Individual Giving Officer, you will be at the heart of their fundraising efforts. Your role will involve developing and implementing strategies to engage individual donors, nurturing relationships that lead to meaningful financial contributions. You'll manage direct mail appeals, online fundraising campaigns, and oversee the membership scheme. Your efforts will ensure their supporters feel connected to the mission and inspired to contribute.
The role as an Individual Giving Officer:
- Develop and Implement Strategies: Create and deliver individual giving strategies, focusing on donor acquisition, retention, and stewardship.
- Cultivate Relationships: Build and nurture strong relationships with donors, ensuring they feel connected and inspired by their mission.
- Drive Campaigns: Lead direct mail appeals and online fundraising efforts, working closely with the Digital Fundraising and Marketing teams.
- Analyse and Innovate: Use data insights to monitor performance and inform future strategies, ensuring continuous improvement.
- Engage Our Community: Manage their membership scheme to maximise income and engagement.
You're an energetic and creative individual, full of fresh ideas and the drive to see them through. Your skills include:
- Fundraising Knowledge: A solid understanding of Individual Giving and donor care.
- Project Management: Experience in managing multiple campaigns or projects simultaneously.
- Communication Skills: Strong copywriting abilities and experience of engaging with supporters.
- Data-Driven Approach: Proficiency in using donor databases to segment audiences and analyse performance.
f you're excited about using your skills to drive meaningful change, then apply within.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Position Summary
The Global Center is seeking an early/mid-career professional to support capacity development programming that advances equitable collaboration between civil society, government, private sector, and multilateral actors to realize a more just and secure world.
Working under the supervision of colleagues addressing cross-cutting thematic and geographic programs, the successful candidate has a demonstrated passion for human rights, security, and development and is keen to contribute their skills to a diverse range of programs.
The position will initially support Global Center programs on rehabilitation and reintegration of former terrorism offenders in Bangladesh and Indonesia, as well as other Global Center projects relating to countering the financing of terrorism and other related issues. As needed, other engagements may include work to empower civil society, advance justice and good governance, and influence national, regional, and international security policy and practice.
Working alongside staff in London, Nairobi, New York, or DC you will collaborate with international experts, project partners, and funders to develop and implement programs globally, including regular travel to countries of operation.
Responsibilities will include a range of operational and administrative tasks in support of Global Center’s programs, including contributing to planning, delivery, evaluation and program activities; logistical planning, coordination, and execution of events and meetings; drafting and editing of project documents, correspondence, and meeting materials; data entry; note taking; research assistance; communication with partners, diplomats and vendors; database management and contacts maintenance; as well as other tasks as assigned.
As the Ideal Candidate
You are committed to learning about and engaging with new and diverse subject material across different projects. You have a keen interest in equitable and fair justice and financial systems, as well as foundational knowledge of key security and human rights issues including those relating to political violence and violent extremism. You are eager to learn, self-reflective, and willing to challenge ideas and ask questions. You are hard-working, detail-oriented, proactive, resourceful, and analytical.
The ideal candidate will be passionate about supporting inclusive, evidence-based programming, and understand the importance of working in partnership with diverse colleagues and stakeholders to develop and implement impactful programs. The ideal candidate must be committed to ensuring that all interactions are aligned with the Global Center’s values and are culturally responsive, respectful, and based on the organization’s commitment to inclusion, diversity, equity, and anti-racism.
Role and Responsibilities
As a member of an international, dynamic, and multidisciplinary team, the successful candidate will be assigned the following responsibilities:
- Contribute to the development and implementation of project workplans, including inception phase consultations and capacity development activities.
- Collaborate with team members, expert-practitioners, project partners, and funders in the development and implementation of program activities.
- Assist with the cultivation and management of a network of local, regional, and international beneficiaries, experts, partners, and donors from government, community groups, and civil society organizations.
- Organize the administrative and logistical planning of activities, including the preparation of meeting materials, securing venues and equipment, and arranging transportation.
- Support effective financial management of program activities, including adherence to organizational procurement policies, expense reporting, management of vendor relationships, and processing of contractual and vendor payments with approval.
- Collect data and contribute to the monitoring and evaluation of program activities.
- Produce rigorous reporting on program developments, experience, lessons learned, challenges, and assess short, medium and long-term results.
- Contributes to research tasks as needed, including program background research, issue and policy analysis, and research components of publications as needed.
- Support fundraising and development efforts, including drafting components of concept notes and proposals and contributing to context analysis and program design.
- Collaborate on and assist with organization-wide priorities, including administrative support, research, internal and external meetings, and strategic reviews and evaluations as needed.
- International travel will be required.
Core Knowledge and Skills
- Strong organizational and program management skills, including with scheduling, event planning, and working across multiple time-zones.
- Strong ability to meet deadlines, manage tasks and schedules, maintain regular and responsive communication, and work independently as well as in a collaborative team.
- Interest and/or knowledge on human rights-based responses to political violence and violent extremism, including gender-responsive security policies and practices.
- Interest and/or understanding of the centrality of human rights and the rule of law in the prevention and response to political violence and violent extremism.
- Proven ability to work with flexibility, efficiency, and diplomacy in an exciting but challenging environment, including ability to navigate cultural, linguistic, and political landscapes.
- Ability to engage effectively and respectfully with a range of cross-cultural colleagues and stakeholders, including partners, consultants, government officials, non-governmental organizations, and embassy personnel.
Education and Qualifications
- Bachelor’s degree, preferably in international relations, law, international development, criminology, sociology, security policy, or other related field is required.
- 2-5 years of professional experience is required.
- Excellent written communication skills are essential. Foreign language skills are desired, but not required.
- Experience interacting with internal and external contacts such as government and policymakers, civil society, and donors (experience in the Global South is an advantage).
- Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint is required.
- Must have authorization to work in the United Kingdom, Kenya, or the United States.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a skilled People and Resources Manager to support Eldon Housing’s Head of People and Resources and the wider team.
Initially on a 12 months fixed term appointment, you will make a significant contribution to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. There are fantastic opportunities to take forward an independent and sustainable organisation with future development plans.
This is a varied and exciting role, with responsibilities for:
- Providing a first-class people-first HR service; implementing policies and procedures.
- Managing day-to-day employee relations issues, providing guidance to managers on disciplinary and grievance procedures, sickness absence and other ER cases.
- Developing staff engagement and wellbeing initiatives, including forums and internal communication strategies.
- Manage the day to day running of the office, acting as Office Manager
You will be joining Eldon Housing at an exciting time in its development and transformation. We have a new People and Resources Team, with the Head, HR Officer and Central Services & Resources Administrator, and we are looking for someone to support us on our journey to be the best that we can be in all that we do.
To find out more about our work please visit our website.
The ideal person for this role will have strong experience in a HR Manager or Advisory role, and used to leading on ER cases, with a “can-do” attitude. Knowledge of HR systems is a must.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised. We reserve the right to close the job early if we receive a high quality or quantity of applicants.
Upon receipt of a CV, long-listed candidates will then be invited to complete an application form, detailing full employment history and suitability for the role.
Strictly no contact from recruitment agencies
An Enhanced Disclosure and Barring Service check will be required
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.
Fundraising Supporter Development Coordinator
About the role
As CUF works towards a new strategy and refreshed mission, vision and values, fundraised income is crucial for supporting its programmes and core operations. You will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.
Job Description
Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)
Contract: Permanent
Hours: 35 hours per week (flexible working arrangements considered)
Salary: £32,000 – £35,000 depending on experience.
Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.
Key Responsibilities
Instigate and undertake activities in the following key areas:
· Individual Supporter Acquisition
· Individual Supporter Development
· Individual Supporter Journeys and Touchpoints
· Manage income and expenditure budgets
· Work across the team
· Work across CUF
How to apply:
To apply, please send/email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities, skills and experience
Closing date: 5:00pm Friday 4th October 2024 with interviews during week commencing 21st October 2024 (in London)
Church Urban Fund is an equal opportunity employer and values diversity.
We have an exciting opportunity to join the Wildlife team, within the Policy, Prevention and Campaigns Division, as a Senior Scientific and Policy Officer - Animals in Entertainment & the Media.
This pivotal role will address a significant gap in the protection and welfare of animals used in entertainment and media. Tens of thousands of animals are featured in films, television shows, advertisements, often facing substandard treatment and welfare conditions. Despite public concern, current legal and industry safeguards remain inadequate.
The creation of this new role within the RSPCA, is not only vital for addressing current deficiencies in animal welfare within the entertainment industry but also reinforces the RSPCA's commitment to leading positive change.
This role will drive forward critical initiatives, ensuring that the welfare needs of animals are prioritised and protected, reflecting the values and expectations of society.
This role is being offered as a 24 month fixed term contract. We are open to flexible working options, such as part time hours and the role will be offered on a hybrid working basis; working from home and from our London and or Horsham office.
Are you ready to join our movement?
What a day might look like for you:
As our Senior Scientific and Policy Officer - Animals in Entertainment & the Media, you will develop and implement a strategic plan to raise industry standards, improve legal protection, and shift public attitudes to improve the welfare of animals used in these industries.
The role is situated in the RSPCA's Wildlife Department but the scope of the work includes all animals, including companion animals, so you will work collaboratively across several departments.
You can find a full description of what the role entails on the attached role profile but in a nutshell, we will look to you to:
- Generate and maintain RSPCA policies, strategic aims, goals and objectives relating to animals in entertainment and the media.
- Develop and implement a strategic influencing plan to improve industry standards, legal protection, and public attitudes towards animals in entertainment and the media
- Build strong relationships with stakeholders, including those in the entertainment industry, animal welfare organisations, and regulatory bodies, and represent the RSPCA in advocacy coalitions to achieve the RSPCA's goals and objectives.
- Prepare and deliver evidence-based briefing papers, policy reports, position statements, articles, and press releases.
- Work with RSPCA colleagues to ensure RSPCA standards are based on the latest scientific evidence and best practices.
- Undertake media interviews as the RSPCA's lead spokesperson on animal welfare in entertainment.
- Stay up-to-date on animal welfare science, legislation, ethics, and industry developments.
What makes a great Senior Scientific and Policy Officer - Animals in Entertainment & the Media?
To succeed within this role, it is essential that you have:
- A degree level qualification in a relevant discipline.
- Strong relationship building, negotiation and influencing skills.
- Strong stakeholder management skills.
- Proven experience of high level influencing and setting the strategic direction for advocacy on animal welfare issues.
- An ability to build and utilise networks of contacts effectively and to work in coalition with others.
- Broad knowledge of animal welfare issues and specific knowledge and experience relating to animals specific to the post.
- Expertise in developing compelling policies, shaping agendas and working in coalition to achieve change.
- Experience of translating policy and research into change through advocacy, and a strong track record of driving policy change with national and local governments.
- Excellent research and writing skills with the ability to effectively condense, summarise and make sense of large amounts of information quickly, pulling out salient points and spotting potential weaknesses or problems.
- You must also be aligned to our vision and values.
This role is both rewarding and challenging and it is a very exciting time to join the RSPCA during our 200th year, so if you have the skill set we are looking for, please apply! We encourage people from all sections of our community to apply for jobs with us.
Final note from us & good luck with your application!
Interviews will take place on the 22nd and 23rd October.
We are really lucky that some of our roles attract a high level of interest and for this reason we review applications as they are received, unfortunately on some occasions this means roles may close earlier than advertised; so early submissions are highly recommended.We are unable to accept applications past the close date.
The client requests no contact from agencies or media sales.
To support the Programme Finance Manager in running efficient and effective programme financial accounting, programme financial management and programme financial reporting processes in relation to AKF (UK)’s programmes and grants. To provide support to the full life cycle of grants: from donor concept notes/proposals to final reports. To maintain a close working relationship with AKF (UK) finance and programme teams and relevant staff from across the Aga Khan Development Network (AKDN) agencies and external donors as required.
Programme financial planning, management and reporting
In close consultation with the programmes/partnerships team:
• Support the design and implementation of effective quality controls to ensure compliance with donor requirements and to maintain appropriate donor stewardship, including through manuals, checklists, templates, and other tools
• Monitor spending and activity implementation and ensure regular scheduling of grants management meetings, alerting the Programme Finance Manager and Programmes/Partnerships team about significant under or overspend on a timely basis
• Maintain internal tools that track active grants, cost recoveries and cash balances and ensure they are kept up-to date
• Maintain internal tools tracking pipeline and secured funding (Awards Information Management System -AIMS) and ensure they are kept up-to-date
• Prepare financial information for internal reporting purposes, including (but not limited to) the quarterly CEO report, monthly dashboard and quarterly cash balances (co-finance) report.
Grants management and compliance
• Maintain the grants management tracker so that grants are properly recorded and monitored, ensuring that input from the Programmes/Partnerships team and the Programme Finance Manager are incorporated on a timely basis
• Undertake administrative tasks related to grants, including setting up of grant codes (pipeline and secured), collecting and forwarding information to different units and executing follow up tasks as required
• Review budgets for concepts/proposals, ensuring the inclusion of AKF(UK) costs, make recommendations for improvements and liaise with the programme/partnerships team and field units to ensure these are complete, accurate, consistent with the narrative, compliant with donor requirements, and correctly formatted for presentation to donors
• Support the preparation, review and submission process for donor financial (and narrative as relevant, e.g. ECHO) reports to ensure compliance with donor requirements; ensure reports are produced on time to a high standard and are consistent with the narrative
• Ensure timely submission of cash requests as required by donor contracts and internal sub-grant agreements
• Prepare donor and internal sub-grant agreements with AKDN agencies, field units, and implementing partners, including (but not limited to) those with co-financing
• Ensure that donor and AKDN rules are being adhered to regarding procurement, accounting, project expenditure, and implementation of activities through regular reporting, engagement with the field, and remote spot checks
• Carry out monitoring visits and audits on specific projects as necessary
• Assist in the preparation, support, and follow up of internal or external grant audits and expenditure verifications of AKDN field units, including direct liaison with auditors as required, and ensure that management (programmes and finance) is apprised, including through maintaining and updating the audit and disallowance summary
• Develop and deliver relevant training and reference material on grants management, including procurement, donor regulations, IATI, finance and reporting for Programme, Finance, and other field-based staff; act as a resource for agencies/field units on donor regulations and compliance
• Ensure all AKF (UK) direct grants are reflected on the IATI system, and update the required information on a quarterly basis
Audit, internal controls and risk
• Contribute on programme finance to all audits and statutory compliance in line with UK and AKF/AKDN regulations and compliance requirements
• In collaboration with field units, prepare due diligence assessments for potential new partners or donors and ensure these are refreshed periodically
• Troubleshoot financial, donor compliance and procurement-related queries identified through monitoring grants or as raised by management or field units
Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations. The role will involve travel to countries in which we operate grants. Normally this could be 2 – 3 trips per year.
Qualifications
• CCAB qualified accountant (desirable).
Experience
• 3 years relevant experience in financial accounting and financial reporting
• Experience of designing and managing effective administrative systems and procedures
• Experience of budgeting, forecasting and cash-flow management
• Experience working in international organisations or donor agencies including field-level implementation highly desirable
• Experience working with EC, ECHO, DFID or equivalent and familiarity with the various compliance rules and regulations highly desirable
Skills
• Good interpersonal, customer care and liaison skills with a wide range of stakeholders
• First rate oral and written communication skills
• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines
• Ability to problem solve, working with both internal and external stakeholders to deliver results
• Ability to work in a multi-institution network within a multi-cultural environment
• Fluent in oral and written English
• Proficient in all Microsoft Office applications, especially Excel
• Excellent numeracy, financial analysis, and financial presentation skills
• Ability to synthesise complex operational and financial details for reporting and presentation
Knowledge
• Broad understanding and experience of development issues and organisations
• Understanding of and appreciation for ADKN’s goals, values and ethics
• Knowledge of charity accounting
Application Details:
• Must have right to work in the UK
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
• Closing Date: 30th September 2024
The client requests no contact from agencies or media sales.
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The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
The Direct Marketing Manager, Retention will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
Key responsibilities include:
Strategy and Planning
- Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
- Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
- Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
- Build an improved supporter journey strategy for new, repeat, and lapsed donors.
- Lead, design, and monitor the collection of audience insight during appeals.
Fundraising
- Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
- Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
- Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.
Networking and building relationships
- Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
- Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
Position: Customer Services and Central Administration Officers
Type: Full time 35 hours per week
Contract: Permanent
Location(s): Office based in either London, Cardiff, Edinburgh or Belfast - with the flexibility to work remotely 1 day per week.
Salary: Starting from £25,791 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £25,791 per annum, increasing to £27,403 after 6 months service and satisfactory performance and to £29,015 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers. We are looking for three motivated and friendly Customer Services and Central Administration Officers to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Please note: We currently have 3 vacancies; 1 based in our London office, the other 2 based from our offices either in London, Cardiff, Edinburgh or Belfast. Please specify your preferred location in your covering letter.
Closing date for applications: 9:00 on Monday 30 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
The National Youth Brass Band of Great Britain (Youth and Children’s Bands) is the UK’s leading brass band for children and teenagers.
The Band exists to give exceptionally gifted young brass and percussion instrumentalists the opportunity to perform advanced music and receive the highest quality teaching, care and help to provide the brass band movement and the music profession with the next generation of brass players. At all times the Band's priority is the safety and well-being of the brass musicians of the future. You will be subject to sn enhanced DBS check.
Not only does the Band provide talented youngsters with opportunities to play brass music to the highest standard, but also to improve their musicianship and musical horizons.
The primary purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can meet the goals of our strategic plan.
The role will involve developing strategic communications, in order to raise public awareness of the Band’s work to support and market its courses and concerts as well as supporting fund raising for the organisation.
This role will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements.
We exist to give the brightest young brass and percussion musicians the opportunity to develop their musicianship, play together and inspire others.
The client requests no contact from agencies or media sales.