Communications And Engagement Manager Jobs
AKF(UK) Senior Partnerships Managers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying and cultivating new funding partnerships and strengthening existing ones to support our strategic goals. They engage with European, Asian and North American government and foundation donors to mobilise resources for ten multi-sector profit and not-for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. In addition, Senior Partnership Managers are responsible for reporting and donor relations on a portfolio of select grants implementing across AKDN themes and geographies in close collaboration with field units, global teams, and our partners. This role will also include line management responsibilities.
Resource Mobilisation
• Support the Partnerships team to broker and cultivate new relationships and strengthen existing ones with institutional (bilateral and multilateral) and foundations donors
• Lead the development and review of concept notes and proposals (solicited and unsolicited), including logical frameworks and budgets, in close coordination with the Global Programme Team (GPT) and country teams.
• Develop and contribute to positioning pieces and communication materials (e.g. presentations, narrative overviews) to enable regular and effective engagement with donors
• When needed, provide direct hands-on support at country level in design of concept notes, proposals, and budgets and conduct donor or field visits to support discussions with new and existing donors/partners.
• Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way.
• Contribute to management systems, such as the Award Information Management System (AIMS).
Donor engagement and positioning
• Research, source relevant information, and perform analysis of market trends on new donors, peer organisations, and funding opportunities to identify potential funding and partnering matches for AKF and AKDN priorities.
• Develop positioning materials (e.g. presentations, capability statements, briefs, talking points), collaborating with communications teams to enable effective donor engagement.
• Engage with new and existing donors and partners to identify solicited and unsolicited funding opportunities.
• Guide teams to make informed, effective decisions on which opportunities to pursue (including ‘Go No-Go’ requests).
• Identify, cultivate, and pre-position with partner organisations to form or join consortia focused funding bids.
• Conduct due diligence on new partners in coordination with finance and partnerships teams.
Grants management
• Manage grants through regular coordination with relevant AKDN agencies/country units and the finance department to ensure projects are delivered on-time and on-budget. Proactively support the resolution of challenges as they arise.
• Support the preparation, review and feedback process on donor reports to ensure reports comply with donor requirements and are produced on time and to a high standard.
• Be an interface with donors and communicate on a regular basis about the implementation of on-going grants to maintain a solid relationship and to address queries or challenges effectively.
Networking and building public awareness
• Participate and actively engage in relevant networking events/conferences to build awareness of AKF/AKDN with the UK and European public more broadly.
• Interface with the Communications team to identify opportunities and support the planning of events either directly targeting or planned jointly with AKF’s institutional donors (e.g., FCDO, EC).
Leadership and People Management
• Play a leadership role in the unit by setting the example of consistently high standards
• Work with the Partnerships Officers to effectively manage grants and to develop and improve quality of concept notes and proposals
• Filter the team and unit's documents ensuring improvements in standards of writing, presentation, content and context.
Carry out any other duties as assigned by the Deputy Directors or Regional Director for Europe & Asia.
Qualifications
• Master’s degree in a relevant field highly preferable
Skills
• Strong level of fluency in French is highly desirable
• Creativity, critical thinking and project management
• Entrepreneurial, pro-active self-starter with maturity and emotional intelligence
• Ability to problem-solve, work independently and multi-task in a fast-paced environment with numerous and competing deadlines
• Ability to handle complex relationships with colleagues, governance and external stakeholders in a professional manner
• Excellent writing, speaking and other communications skills, with thoroughness and attention to detail
• Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations and all colleagues (especially country units)
• Strong IT skills, including Office and Excel
Knowledge
• Strong proven understanding and knowledge of the European/Asian donor landscape to support programmes internationally
• Knowledge and commitment to international development and improving knowledge of these issues a distinct advantage
Experience
• At least a total of 6 years of professional experience with a minimum of 4 years working in international organisations (preferably, mid to large NGOs), including field-level implementation or management.
• Experience line managing or mentoring staff is highly desirable
• Experience in resource mobilisation and developing relationships, including direct experience with European (EU/EC, Germany, Switzerland, UK) or Asian donors. Experience with North American (USAID, GAC) donors highly desirable
• Experience in developing and writing complex proposals and arguments, business plans/cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources, and simultaneously managing a variety of relationships
• Proven experience of managing relationships in complex organisations with numerous stakeholders
• Proven success in managing grants in complex organisations with numerous stakeholder
FURTHER DETAILS
• The role will involve travel to countries where we operate programmes, and where the candidate is supporting grants management.
• As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.
Application Details:
• Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
• Must have the right to work in the UK
The client requests no contact from agencies or media sales.
The Philanthropy Manager is a key member of the Philanthropy & Partner Engagement Department which sits within War Child’s award-winning Fundraising team. War Child is growing, and the Philanthropy Manager will support the development of the Major Donor Function at War Child to retain and increase our income from major donors so that we can reach more children in the worst conflict affected countries.
Results oriented, you will have strong interpersonal and management skills together with a flexible and proactive approach. This is a great opportunity for a motivated relationship fundraiser with a passion for international development to join a successful and ambitious team.
Your Role
The Philanthropy Manager role is crucial in helping raise funds to enable our rapid growth and the expansion of our impact. Reporting to the Philanthropy Lead, you will be responsible for developing an excellent stewardship programme which grows unrestricted and restricted income and nurtures relationships with War Child’s existing major donors. You will use excellent communication skills to write compelling and tailored proposals to increase our reach.
As an integral member of the Philanthropy and Partner Engagement Department, you will bring creativity, insight and experience to the team, as well as being a key voice and representative internally and externally. You will contribute to the wider Fundraising & Communications strategy by taking a lead role in cross-team projects and activities.
Your Responsibilities
- Systematically identify, qualify, and strategise a pipeline for up to six figure gifts for both unrestricted and restricted giving
- Lead on building an excellent stewardship programme, supporting relationship managers across the team to deliver sector leading supporter journeys
- Develop and implement strong cultivation and solicitation plans for existing donors to generate significant income from the portfolio. This will include personal meetings, attending networking events, writing proposals/reports and making presentations
- Take an active role, and lead where relevant, on the planning and delivery of a diverse portfolio of philanthropy events, including events that are hosted by Ambassadors
- Support on the development of new fundraising products which drive the stewardship programme and the retention of major donors
- Actively participate in regular department, team or working group meetings, contributing to strategy discussion and decisions that will be beneficial to the development of fundraising activities
- Record all communications with major donors on War Child’s database, Salesforce, ensuring donor information is kept up to date and properly secured at all times.
- Monitor income and expenditure targets and provide regular progress reports and updates on performance against target using War Child’s database
- Take an active role, and lead where relevant, in cross-team working groups to provide insight, advice and gain opportunities for the Philanthropy & Partnerships team
- Maintain an up to date knowledge of current activities of War Child and be an advocate of the War Child brand at all times
- Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.
- Perform other duties as may be required by the Director of Philanthropy & Partner Engagement
- Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.
You Are
- Experienced in a similar fundraising role, with a specialist knowledge of major donor fundraising, ideally within an international development or humanitarian NGO
- Able to work independently to develop and implement fundraising strategies with a proven track record of securing five-figure gifts and delivering against targets
- A relationship manager with strong networking skills at senior levels internally and externally
- Experienced in stewardship strategies for major donors or the development of supporter journeys in order to retain donors
- Excellent skills in presenting information, verbally and in writing, including briefings and project reports to a range of audiences in a clear and confident manner
- Able to understand international development including War Child’s vision, mission and values and present War Child’s work with authority
- Organised and able to plan and prioritise to meet multiple deadlines
- Able to demonstrate experience of successfully planning and delivering events.
- Up to date in your knowledge of fundraising regulation, compliance and GDPR, and its implications for fundraising policy and practise.
- Experienced in database management, ideally Salesforce
We are driven by a single goal – ensuring a safe future for every child affected by war.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Youth Voice Manager
Reporting To: Head of Youth Engagement
Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)
Contract: Full Time, Permanent
Salary: £36,000
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Remote and flexible working;
- Company Health Insurance;
- Excellent opportunities for training and career progression.
About The Mix
The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year.
Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone
or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young
people are.
We connect young people to experts and their peers to talk about everything from money to mental health,
homelessness to jobs, break-ups to drugs and more. No topic is out of bounds, and we are completely
non-judgemental.
The Mix’s mission is to empower every young person to make an informed choice about their wellbeing,
whether that’s through our peer-led and moderated community, multi-channel helpline, counselling
service, crisis support messenger or our range of support content.
We aim to put young people at the centre of everything we do; we use our service data and collaborate
with under 25s to inform every aspect of our services and our wider work. We use youth voice work to share
a platform with young people and put their views and experiences at the centre of the conversation.
Key Responsibilities
Oversee the Youth Voice programme
- Oversee the day to day running of The Mix’s Youth Voice programme, ensuring its alignment with
The Mix’s strategy - Lead the management of a database with 500+ young people, overseeing monthly reporting and
data reviews - Cultivate and maintain a safe, inclusive, and engaging environment for active youth participation
- Matrix manage a team of dedicated Youth Voice staff leads, providing guidance, support, and
fostering collaboration - Design and deliver Youth Voice training for all staff to equip everyone for meaningful involvement
of young people in their work - Advocate for the meaningful involvement of young people in all aspects of The Mix’s internal and
partnership work from ideation through to evaluation - Collaborate with internal teams and prominent brands and organisations to integrate youth insights
into decision-making processes - Lead Youth Voice projects, emphasising the amplification of young people’s voices while managing
- timelines and budgets effectively
- Ensure the effective implementation of safeguarding measures in the Youth Voice department,
creating safe spaces for participation and maintaining compliance with safeguarding policy
and procedure - Work with the safeguarding team to build a culture of transparency and safety across
the organisation - Possible line management of officers and interns
Design engagement opportunities
- Design and implement a wide range of youth engagement opportunities, tailoring approaches to
resonate with diverse groups of young people - Work alongside the Senior Engagement and Training Officer to launch new Youth Voice roles as part
of our community strategy, offering training support and taking the lead in ensuring their success in
these roles - Quality assure all session plans and engagement activities across the organisation
- Actively work to engage lesser heard groups of young people in our programme
- Ensure that all engagement opportunities are accessible, and inclusive of all young people
Community Strategy
- Ensure young people are at the heart of The Mix’s youth-led community, across a range of digital
platforms including social media - Support the community team when needed
- Any other duties as required
Person Specification
Essential
- A commitment to advocating for young people’s voices and ideas, with a drive to support and create
opportunities for them to have ownership of spaces that they use - Experience embedding youth participation frameworks within organisations
- Knowledge and understanding of Youth Voice frameworks and models
- Experience in group facilitation and an understanding of the co-design process
- Experience overcoming key obstacles in embedding youth voice frameworks
- Strong written communication and the ability to demonstrate empathy through written word
- A clear understanding of digital tools that young people use - including social media
- Experience delivering Youth Voice activities
- A youth work qualification or equivalent work experience
- Excellent organisation and administration skills with high attention to detail
- Excellent written and oral communication skills
- Experience of working within safeguarding frameworks
Desirable
- Experience of recruiting, managing, engaging and retaining volunteers
- Experience leading a team, either as a senior practitioner or as a line manager
- Experience managing projects including budgets
- Experience of working in a fast-paced environment with the ability to prioritise your own workload and to manage with competing tasks
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
Peer Support Group Development Officer - Midlands Area
Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region of the Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.
The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.
The key responsibilities of this role include:
- Leading on Risk Management administration projects
- Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
- Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
- Analysing data and statistics to assess seasonal performance of programmes and events
- Using standard Microsoft Office software to produce accurate reports and spreadsheets
We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.
Please see the full job description for more detail.
ABOUT CISV
CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.
Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.
Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Yehudi Menuhin School based in Stoke D’Abernon, Cobham is seeking an experienced Trusts and Foundations Manager to have a significant impact on the lives of our current and future pupils. The Yehudi Menuhin School operates a needs-blind admissions process, and we remain determined that no pupil should ever turn down a place at YMS due to a lack of funding. More than 90% of pupils need help to take up their place, and grants from trusts and foundations are a vital source of income for our Bursary Fund, as well as a range of other projects and activities that are of direct benefit to our pupils.
You will join the Development team at an exciting time for the School. Under new leadership and with pupil numbers at an all-time high, fundraising continues to play a crucial role in securing the future of musical education and helping to develop the next generation of classical musicians. Our strategy is focused on reaching out to new donors, as well as continuing to engage our loyal body of current supporters, including several engaged grant-making trusts and foundations.
You will build on an existing portfolio of organisations that donate between four and six-figures. Your ability to develop significant, multi-year relationships with new trusts and foundations will be critical to your success. The School has also previously secured a grant from the DCMS Culture Recovery Fund, managed by the Arts Council, opening the door to possible future funding from statutory sources, which would also fall under your responsibility. This is a key role in making The Yehudi Menuhin School’s strategic priorities a reality on the ground. You will need to be proactive, enterprising and systematic in approaching funders, and be able to engage and manage internal stakeholders.
This is a permanent position, working 9.00am until 5.30pm 4 or 5 days per week. Some flexibility will be required to attend evening and weekend concerts and events at YMS and in London.
The salary is competitive, based on experience.
Further information about the role can be found in the Candidate Information Pack.
If you are interested in the position and have the necessary skills and experience, please complete our application form.
The deadline for applications is Monday 14 October.
Your application form should be completed in full and submitted along with a covering letter addressed to the Head, Dr Robin Harskin. Early applications are encouraged, and the School reserves the right to close the application process early should a suitable candidate be found.
The Yehudi Menuhin School is committed to safeguarding the welfare of children. The School is registered with the DBS and successful applicants will be required to complete successfully the Disclosure Procedure at Enhanced level. It is an offence for a person barred from working with children to apply for this post.
The Yehudi Menuhin School is an Equal Opportunities employer and welcomes applications from all sectors of the community.
The client requests no contact from agencies or media sales.
Job Title: Database & Insight Manager- VAC107
Working Hours: 37.50 per week (Flexible and part-time working offered by agreement)
Salary: £40,000 per annum
Contract: Permanent
Deadline: Wednesday, 9 October 2024
Telephone Screening: Ongoing
Interviews to take place: Wednesday, 16 October 2024
Location: Leeds with flexibility to work from home
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have a keen passion for all things data related and experience in manipulating and processing complex data sources? If so, we want to speak to you.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Reporting to the Head of Individual Giving, the Database and Insight Manager role will help to continue to transform the way the Charity uses data to make decisions and support our fundraising strategy.
The post holder will directly manage a team of 3 and will be responsible for ensuring the CRM is kept up to date and accurate as well as providing the Charity with the best possible insight, tracking, recording, and processing of all supporter interactions.
The person will:
· Develop and provide robust, high quality and insightful KPI reports, dashboards and analysis for each area of the charity.
· Inform and update the Head of Individual Giving and Director of Fundraising on response patterns, donor profiles and trends within our database, providing insightful and accurate data to underpin strategic fundraising decision making and informing marketing campaigns.
· Work closely with the Supporter Care Manager/Supporter Care Team on projects and initiatives that will help with loyalty, retention and engagement of our supporters.
· Lead on fundraising wide data product development and take responsibility for data protection compliance/GDPR, in collaboration with the Head of Individual Giving and Governance Team.
· Document and set approaches to manage change and improvement of data capture processes across the teams.
· Lead on new projects relational to our data and processes such as data retention schedules and improvement of existing and new automations.
The successful candidate will:
· Have experience in managing and leading a team.
· Be able to manipulate and process complex data sources, analysing supporter data.
· Have proven experience of gathering and analysing data, extrapolating meaningful insights and producing recommendations.
· Have strong analytical skills, with the ability to interpret results and draw conclusions and high-quality analysis.
· Have good knowledge of Excel including formulae, pivot tables and graphs.
For more details on the charity and role, please visit our website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday
· Flexible and Hybrid Working
· Volunteer Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
The client requests no contact from agencies or media sales.
Supporter Care Manager
REQ000786
£36,489pa
Woking Surrey GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
About the role
We’re looking to recruit a Supporter Care Manager to join our Supporter Income and Engagement team to help embed and nurture a supporter-centric culture within WWF UK.
As Supporter Care Manager, you will be responsible for developing your team and helping to foster a culture of excellence, accountability, and teamwork, where vision is shared, quality and service standards are outstanding, and success is celebrated. This will include working with all members of the wider Supporter Care team, including 2 other Supporter Care Managers, and line managing a small team of Supporter Care Specialists. You will build rapport with supporters and continually drive efficiency, innovation and quality of processes and services to maximise supporter satisfaction and retention.
We’re looking for someone with:
· Used to leading & developing team members.
· Experience of successfully managing complex customer enquiries/complaints.
· Good understanding of Supporter Operations role in ensuring supporter satisfaction, retention & loyalty.
· Knowledge of risk management & contact databases.
· Understanding of compliance within a customer-facing environment, including GDPR, PCI DSS & safeguarding procedures
· Strong communication, team working & interpersonal skills.
Benefits, rewards & location
The salary for this role is £36,486. We also offer a full benefits and rewards package including:
· Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
· Flexible working options
· 5% employer contribution to pension, increased to 10% with employee contribution.
· Training and development opportunities
· Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Community spirit. Ceaseless ambition. Passion that just keeps growing.
RELATIONSHIP MANAGER (NEW BUSINESS) - LONDON
Salary: £32,000 - £38,000 per annum
Reports to: Divisional Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: 35 hours per week
Location: Home-based with regular travel around the patch, covering the Greater London area. Occasional travel may be required in the wider South region. Candidates must live on patch or within 50 miles of the divisional border. Travel will be reimbursed in line with the organisations travel policy. For more information contact
Closing date: 03 October 2024 23:55
Interview Process: Screening call followed by competency based interview
Interview Date: 11/14 October 1st stage 21/22 October second stage
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are looking for an ambitious and driven people person, passionate about raising money to support Cancer Research UK. As a Relationship Manager you will have a direct impact on the relationships we build with our local communities, building a multi-million-pound pipeline of potential supporters that will have a significant positive impact across Cancer Research UK's portfolio in current and future years
This particular role will focus entirely on new business and will be tasked with realising the extremely high potential we have in London and the wider South Division (Hampshire, Kent, Essex) You will use your networking skills to explore the abundance of corporate and community opportunity that will drive income and grow the pipeline .
This is a great role for someone that is a self-starter, who enjoys networking, meeting a diverse group of people and loves to see results - only this time those results have a life changing impact on those living with Cancer.
What will I be doing?
Supporting the development of a prospect pipelines of opportunities and identifying and cultivating leads.
Building strong working relationships with other divisional team members
Work with divisionally based and other CRUK staff to maximise supporter activity with a focus on those that will help support national and divisional strategies
Hitting fundraising targets for CRUK's life saving research.
Planning and delivering effective rewards and recognition to increase supporter loyalty and income.
*This is a home-based role with significant travel across the patch to maximise community engagement. On average this would be 60 percent out in the field (travelling around your patch meeting supporters) and 40 percent home based. However, this is subject to change based on business need. There will be some evening working required to attend committee meetings however you will get this time back via our time off in lieu policy
What skills will I need?
We are open to your background, this could suit someone who is a corporate relationship manager or account manager, sales executive or business development manager. Whatever your background, you 'll need to be able to demonstrate:
Excellent networking and relationship manager skills - and the ability to motivate and influence supporters or customers to reach targets.
Proven ability to generate new ideas, adapt style and approach to meet the needs of different supporters or customers.
Experience of working as part of a high performing team, achieving and exceeding KPIs and targets
Experience of working unsupervised with the ability to drive and generate own workload
A strong solution focused approach to help supporters overcome any challenges and maximise their fundraising efforts.
Great time management, prioritisation and planning skills.
Excellent communication and presentation skills (face to face, written and phone)
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Community spirit. Ceaseless ambition. Passion that just keeps growing.
RELATIONSHIP MANAGER (NEW BUSINESS) - East, West and Central England and Wales.
Salary: £32,000 - £38,500 per annum
Reports to: Divisional Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: 35 hours per week
Location: Home-based with regular travel around the patch, covering East, West and Central England and Wales. Candidates must live on patch or within 50 miles of the divisional border. Travel will be reimbursed in line with the organisations travel policy. Please contact
Closing date: 03 October 2024 23:55
Interview Process: Screening call followed by competency based interview
Interview Date: 11/14 October 1st stage 21/22 October second stage
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are looking for an ambitious and driven people person, passionate about raising money to support Cancer Research UK. As a Relationship Manager you will have a direct impact on the relationships we build with our local communities, building a multi-million-pound pipeline of potential supporters that will have a significant positive impact across Cancer Research UK's portfolio in current and future years
You will use your networking skills to explore the abundance of corporate and community opportunity that will drive income and grow the pipeline. This is a great role for someone that is a self-starter, who enjoys networking, meeting a diverse group of people and loves to see results - only this time those results have a life changing impact on those living with Cancer.
What will I be doing?
Supporting the development of a prospect pipelines of opportunities and identifying and cultivating leads.
Building strong working relationships with other divisional team members
Work with divisionally based and other CRUK staff to maximise supporter activity with a focus on those that will help support national and divisional strategies
Hitting fundraising targets for CRUK's life saving research.
Planning and delivering effective rewards and recognition to increase supporter loyalty and income.
*This is a home-based role with significant travel across the patch to maximise community engagement. On average this would be 60 percent out in the field (travelling around your patch meeting supporters) and 40 percent home based. However, this is subject to change based on business need. There will be some evening working required to attend committee meetings however you will get this time back via our time off in lieu policy
What skills will I need?
We are open to your background, this could suit someone who is a corporate relationship manager or account manager, sales executive or business development manager. Whatever your background, you 'll need to be able to demonstrate:
Excellent networking and relationship manager skills - and the ability to motivate and influence supporters or customers to reach targets.
Proven ability to generate new ideas, adapt style and approach to meet the needs of different supporters or customers.
Experience of working as part of a high performing team, achieving and exceeding KPIs and targets
Experience of working unsupervised with the ability to drive and generate own workload
A strong solution focused approach to help supporters overcome any challenges and maximise their fundraising efforts.
Great time management, prioritisation and planning skills.
Excellent communication and presentation skills (face to face, written and phone)
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Partnerships - New Business Manager
Reporting To: Senior Manager – Partnership Development & New Business
Contract Type: Full-time
Principal Location: London
Salary Range: £38,000-46,000
About us:
Street Child, one of the world’s fastest-growing international children’s charities, are searching for an impressive and experienced corporate partnerships, new business minded professional to play a key role in continuing the organisation's extraordinary growth - from a start-up, aiming to support 100 children into school in Sierra Leone under 15-years ago, to our current status operating in 20+ countries and having recently reached over one million children since our inception.
Corporate Partnerships constitutes a key strategic growth area and income stream for Street Child, especially of unrestricted/flexible funds - and is one we are committed to significantly developing as a key pilar of our plans for continued growth. Live major partners include the likes of Liberty Global plc, UBS, Accenture, Infosys and Boodles the jewellers - as well as 70+ other firms, supporting at different levels, ranging from niche outfits to household brands. For the past few years Street Child, in collaboration with corporate partners, has hosted events at Davos, the UN General Assembly, and at Mobile World Congress in Barcelona - exciting initiatives that provided fantastic platforms, that we are keen to build on, with the support of this role.
We believe we offer a compelling corporate partnership proposition - high-quality, innovative, data-driven programming that protect and educate children in some of the world’s toughest situations; leverage potential via UN, philanthropic and Government matching grants; superb, agile and highly responsive donor service, with strong ability and willingness to tailor solutions; outstanding communications; and an entrepreneurial, commercial ethos.
The role:
We believe Street Child has a huge opportunity to achieve even more growth in the Corporate Partnerships sector by diversifying our coverage and relationships into new industries and growth markets. The New Business Manager role will play a key role in leading our New Business activity outside of our existing portfolio. Reporting to our recently appointed Senior Manager for Partnership and New Business, your role will involve:
1. Core New Business activity: Researching and development of prospect lists for priority industries to implement New Business campaigns capable of securing multi-year high value partnerships. Responsibility for building Street Child’s network of corporate relationships and growing pipeline of corporate partnership opportunities.
2. Partnership and proposition development: Working closely with our colleagues in the Corporate Partnerships and Global Programme Funding teams to develop engaging and impactful partnership plans and project propositions, focusing on priority countries and programmes to support Street Child’s strategy and mission.
3. Corporate engagement with events: Utilising the portfolio of events Street Child has across the year to engage and steward corporate relationships, including Street Child owned events and external events including the World Economic Forum and UN General Assembly.
4. Supporting on cross-organisational fundraising activations: Leading on new corporate engagement activities, including new fundraising and sponsorship activations, to support cross-organisational initiatives including our Spring Gala, annual Back to School Campaign and other key milestones throughout the year.
Key activities in this role:
- Development of New Business engagement plans – identifying, researching, engaging and cultivating new corporate prospects and relationships;
- Implementing ambitious New Business campaigns to target priority industries, including the oversight of prospecting and marketing mapping activity;
- Management of new business pipeline and prospect lists, including use and maintenance of corporate prospects data on CRM;
- Close collaboration with Partnership Development and Account Management teams to promote best practice corporate donor stewardship and partnership delivery;
- Active networking and attending various international events to maximise New Business opportunities;
- Consistent, proactive New Business activity via Street Child networks and cold approaches;
- Searching for suitable open corporate partnership opportunities/calls to apply to and working with colleagues to submit high quality applications;
- Supporting our corporate advocacy events, including inviting new corporate attendees for Street Child events - and working with colleagues to help plan/strategise Street Child presence as appropriate (including Davos, UNGA);
- Working with colleagues to develop our corporate propositions – both fundraising products and exciting, innovative new project proposals alongside our Programme Funding teams.
Key qualities:
- Highly credible, with strong all-round communication skills;
- Comfortable and excited about networking at high profile events including the World Economic Forum in Davos;
- New Business mentality but with a highly strategic mind and passion for creating genuine value-exchange partnerships between the NGO and private sector;
- Personable, tenacious, resilient, imaginative, ambitious;
- Team-worker;
- Flexible and agile – you will enjoy working in a fast-paced, fluid working environment focused on growth;
- Strong corporate fundraising and/or corporate background (preferably in sales/marketing);
- This is an exciting role in a small team with hugely ambitious and exciting global growth plans in the coming years. This role will be at the heart of our rapidly growing organisation making a great difference to the lives of children living in the world’s lowest resource and most dangerous humanitarian contexts. You will have huge support - but also a lot of scope to make the role your own and choose your path to impact. The opportunity here for impact, and career progression, is vast.
We will consider candidates with two types of backgrounds:
1. Proven superb, corporate fundraising track-records, ideally in the international development/humanitarian sector (or otherwise demonstrating strong development/humanitarian knowledge and clear passion for the sector); &/or
2. A compelling, commercial background - coupled with a super clear desire to use your skills and experience in the humanitarian/development space, and the ability to rapidly build relevant technical skills and knowledge.
A prior background in international development/humanitarian is preferred but is not essential. A strong commitment to Street Child's cause is essential.
The role is envisaged as UK-based but is global in scope. A willingness to travel is expected. The ideal candidate would work full-time; and physically in our City of London office for a minimum 3 days of the week – with some flexibility considered for outstanding candidates.
Christ's College is seeking to appoint a full-time, permanent Events and Communications Co-ordinator.
Events and Communications Coordinator
Location: St Andrew's Street, Cambridge, CB2 3BU
Salary: £30,487 - £34,980 per annum
Vacancy Type: Permanent, Full time, 36.5 hours per week
The Events and Communications Co-ordinator is an essential member of the Development Office team. The post-holder will be expected to take the lead in delivering a wide range of events and activities, and to help keep alumni engaged and informed through a variety of communication channels.
We would like to hear from you if you have previous experience of planning, organising and delivering events, and have experience in developing content for digital and print publications.
The benefits on offer are many and include 33 days annual leave (including bank holidays), a defined contribution pension scheme with 6% (minimum) employer contribution, a health care cash plan funded by the College (allowing you to claim money for routine medical treatments including dental and optical), a free meal when on duty, and the opportunity to work in a beautiful environment. Facilities on-site include a College gym, multi-faith prayer room, outdoor swimming pool and limited parking.
Closing Date: Wednesday 2 October 2024, 12 noon
Interested?
Please click the apply button. You will be directed to our website where you can find further information and details on how to complete your application.
Christ’s College is an equal opportunities employer and welcomes diversity amongst its students, staff and visitors, recognising the particular contributions to the achievement of the College's mission that can be made by individuals from a wide range of backgrounds and experiences.
No agencies please.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
The Direct Marketing Manager, Retention will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
Key responsibilities include:
Strategy and Planning
- Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
- Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
- Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
- Build an improved supporter journey strategy for new, repeat, and lapsed donors.
- Lead, design, and monitor the collection of audience insight during appeals.
Fundraising
- Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
- Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
- Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.
Networking and building relationships
- Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
- Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
The Duke of Edinburgh Award helps young people build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Would you like to help us offer this opportunity to even more young people?
The Role:
We are three and a half years into our current five-year strategy period and we have already exceeded our target of enabling one million young people to start their Duke of Edinburgh’s Award before March 2026. However, with young people facing such a wide range of pressures and challenges, we must not and will not stop there. We will continue to remove the barriers that can prevent young people participating in the award and enable even more young people, communities and employers the opportunity to benefit from all a DofE Award experience can offer.
As a charity, the DofE’s fundraising team plays a crucial role in achieving these outcomes and we are currently looking for a Business Support Manager who will support the fundraising team and their colleagues in the wider Strategy and Engagement team, to hit ambitious growth targets.
The primary focus of your role will be to support the Fundraising Director in leading and supporting a high performing team. This includes assistance with planning, performance monitoring and administrative support to support the effective operational running of the Fundraising department and the Strategy and Engagement team. You will also lead and manage a small (and potentially growing) Business Support team to assist you with this important work.
This is a brilliant opportunity to work within a creative, collaborative and welcoming team where there will be plenty of opportunity to contribute to ideas, make your mark and get involved in a range of exciting projects or events.
What we are looking for
- Administrative experience including capturing and sharing meeting actions.
- Experience of successfully supporting business objectives by working closely with a wide range of stakeholders and delivering efficient and effective business processes.
- Experience of people management and managing a wider range of senior stakeholders such as senior managers, donors, external partners or volunteers.
- Experience of using HR, CRM or and financial management systems.
- Knowledge of project management principles.
- Ability to spot opportunities to develop and implement improved processes.
- Knowledge and experience of ICT systems (Microsoft Office) and their practical use in supporting an effective business operation’s.
- Able to make objective decisions and delegate appropriately.
- You will be required to attend the London office once/twice per week.
In return, we offer excellent staff benefits including a competitive salary, generous pension contribution, flexible working and an employee assistance programme.
Closing Date: Sunday 13th October – Midnight
First Interviews: Week commencing 21st October to be held virtually via Teams
Second Interviews: Week commencing: 28th October told be held in the London office.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Peatland Programme Communications and Engagement Lead
Homes working (UK based) Some travel will be required
£31,500 per annum (£25,200 pro rata for 0.8 FTE)
Permanent
Full time: 35 hours per week (1.0 FTE) or 28 hours per week (0.8 FTE)
Closing date for applications: 13 October 2024
First Interview: 22 October 2024
Second Interview: 31 October 2024
About them
Their host organisation are a federated movement of 46 charities, supported by a central charity. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
About you
The successful candidate will be employed by the IUCN UK Peatland Programme’s host organisation. The new team member will be pivotal in the delivery of the Peatland Programme’s objectives to champion peatland values. They will have the level of knowledge and experience to drive forward and promote peatland restoration in the UK and be able to advocate the multiple benefits of peatlands through partnerships, strong science, sound policy and effective practice, and communication.
They are looking for an enthusiastic and motivated Communications and Engagement Lead to drive and deliver the IUCN UK Peatland Programme’s communications activity to promote the benefits of healthy peatlands to a national audience. This will be done primarily through establishing and maintaining good relationships with external contacts and partners and using these networks to identify opportunities and to build the Programme’s reach. You will lead the production of communications materials through design and appropriate messaging, assist their advocacy work, and plan and deliver events such as online workshops and their annual conference.
They are looking for someone who is passionate about communicating peatlands to a wide audience and is creative and proactive in their approach. The peatland agenda has expanded exponentially over the last 10 years and you will need to be an excellent team player and networker to capture what is happening and communicate this to multiple partners and stakeholders. The Communications and Engagement Lead post is a standalone communications post within a small team (9 people) and your ability to quickly develop good relationships with partner organisations will be critical to your success in the role.
You will be lead on the delivery of the communications strand of the Peatland Programme’s activity. You should have experience of designing publications, creating digital content, newsletters, running stakeholder events and managing social media accounts. You will support the wider Peatland Programme team in networking, identifying opportunities for collaboration, as well as in the production of resources such as briefings and web content.
They value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
They take their Safeguarding responsibilities extremely seriously. Please click here to read their commitment statement.
As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
They are also committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
To avoid disappointment, you are advised to submit your application as soon as possible as they reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that they can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, they are unable to consider further applications.
This role may be subject to a DBS check.