Communication Coordinator Jobs

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

We have an exciting opportunity for a Team Leader to join our Southwest prison service based in HMP Portland. Our Team Leaders at Change Grow Live play a pivotal part in supporting the wider teams, working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.

Working under the direction of the Service Manager, the post-holder will support and lead a team of staff within the prison estate and be able to respond to a changing and challenging work environment. This is an excellent opportunity for someone already working within the prison/criminal justice field looking to take the next step in their career with a charity dedicated to supporting your personal and professional development.

Where: HMP Portland, Dorset

Full Time Hours: 37.5 hours per week

Full Time Salary: £34,700.09 - £36,635.38 (Pro Rata for part time hours)

Responsibilities

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

About the role:

• Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles
• Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota
• Ensure quality of service delivery through data analysis and engaging staff in service quality improvement planning
• Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments
• Support staff to improve service user outcomes through observed practice, providing timely values-based feedback
• Develop and sustain key relationships within the HMP environment particularly those relating to the Health and Well-being model
• Contribute to the safety of staff and service users by monitoring the maintenance of health, safety, and security procedures in the working environment, and carrying out risk assessment procedures

About you:

• Educated to degree level or equivalent experience
• Excellent interpersonal skills at all levels to engage, build relationships and influence
• Ability to lead, inspire and develop a team
• Adaptable and able to work in a challenging and changeable environment
• Working knowledge and understanding of substance misuse issues and the ability to recognise the indicators of increasingly chaotic and risky misuse of substances amongst Service Users
• Experience in managing a caseload of Service Users with complex needs
• Proven track record in managing incidents of challenging behaviour
• Experience of culture and change management, staff engagement, service improvement

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you

Please note: This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

Application FAQs

About the Role

This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.

Role purpose

The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry

Key tasks and responsibilities:

1. Management of a portfolio of national skills competitions across a range of industry sectors:

Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.

• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.

• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.

• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes

2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):

Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.

• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.

• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10

• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.

• Ensure monitoring and reporting systems are accurate and kept up to date.

• Work with the Corporate Partnerships team to manage competitions funded through an investment model.

3. Support the development of new skills competitions:

• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.

4. Project management:

• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.

• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).

5. General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification Key: [E] Essential / [D] Desirable.

Qualifications and experience:

• Project management or education related qualification and/or relevant experience [E].

• Experience of contract managing complex projects and programmes in the publicly funded sector [E].

• Experience of working within technical and vocational education and training and apprenticeships systems [E].

• Proven track record of multi-stakeholder and relationship management [E].

• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].

• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].

• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].

Knowledge and skills:

• Strong analytical, problem solving and critical thinking skills [E].

• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].

• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].

• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].

• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E].

• Possess a strong work ethic and desire to achieve results [E].

• Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Responsive and proactive with a can-do attitude [E].

• Enthusiastic and able to motivate others [E].

• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them. 

In this role, you will manage Media Defence’s capacity building work to develop or strengthen local legal capacity to defend, promote and strengthen freedom of expression.

This is a great opportunity to work with Teams across the organisation and with our partners abroad.

Pay: £33,920-£40,280 pro rata, depending on experience
Contract: Permanent. Full time, 0.8 or job-share
Apply by Monday 30 September, 12:00pm BST

We’re a small but ambitious arts charity on an exciting journey. We are transforming a half-acre industrial heritage site - New River Head Clerkenwell - into the national centre for illustration and a home for Quentin Blake’s archive.

We’re seeking a brilliant person - or people - to join the team as Philanthropy Manager at an exciting time for the Centre with construction about to begin on our new home.

The Philanthropy Manager will secure gifts from Individuals, Trusts and Foundations in the range of £1,000-£50,000+, and will work closely with the Head of Development, Centre Director and Board to steward gifts at the £50,000+ level.

You will be a relationship-focused fundraiser with experience of face-to-face fundraising, excited by the opportunity to play a key part in launching a major new cultural institution. You will use your experience and key moments on the way to opening to refine, refresh and grow our established giving circles. You will also identify and develop new ways that individuals can support the Centre and our programming before we open our doors in February 2026.

You will be an inspiring and committed ambassador for the Centre and its mission, in person and in writing. You will also be a great team-player who enjoys collaborating with colleagues across the Centre to deliver a dynamic and creative programme of donor cultivation and stewardship. Your work will reflect our values of compassion, curiosity, equity, relevance and rigour.

Quentin Blake Centre for Illustration champions art that is dynamic and diverse; we want our team to reflect that. We’re an inclusive and flexible employer, happy to hear from full-timers, part-timers and job-shares.

In recognition of underrepresentation in our staff team we will be offering guaranteed interviews to D/deaf and disabled applicants and applicants of African, Caribbean, Central Asian, East Asian, Latinx, South Asian, South East Asian and West Asian heritage whose applications meet the essential criteria listed in the Philanthropy Manager Job Pack.

Please download the job pack from our website for more details on the role, what we are looking for and how to apply. If you have any queries, please email us.

We are registered as a Disability Confident employer. Please email us to let us know if you have any access requirements that need to be met to support you to make an application or participate in the interview process.

An online information evening for this role will take place on Tuesday 24th September from 6pm – 7pm.This is an opportunity to meet our team, find out more about our work and ask questions about the role. If you would like to attend, please email us and ask us for joining details.

Apply by Monday 30 September, 12:00pm BST.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT with some local outreach work to be undertaken

About the role 

Working across the Crisis Brent teams you will lead on the delivery of our volunteer programme and member involvement opportunities. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteer’s experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities.  You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.

You will have experience of working with people who are social excluded and have lived experience of homelessness. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing Brent-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.

About you 

• Experience of developing and implementing volunteer programmes.

• Experience of working with socially isolated and excluded groups. 

• Awareness of psychologically informed approaches.

• Person-centred, sensitive, and empathetic to the needs of members.

• A track record of successful partnership working. 

• Flexible and adaptable to change.  

• A strong team player, able to use own initiative and reflect on own practice.

If you’re interested learning more about this role, we invite you to attend an open evening on Tuesday 1 October from 5.30 – 7.30pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 6 October 2024 at 23:55

Interview date and location: Wednesday 16 October 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Please note that this role is based at our Old Windsor centre.

Our expert team of canine behaviourists provide behavioural support and advice to teams within Battersea, members of the public, and the rescue organisations we work with around the world. The team design and help implement behaviour modification and training plans for dogs whilst coaching members of the canine care groups through the practical day-to-day steps. They also assist with behavioural and welfare assessments of animals who come into our centres and are on hand to help manage and provide further support with dogs with more complex behavioural needs. The team provide support to dogs during their stay at Battersea, and are also available for continued advice after rehoming.

We are now looking to recruit a Canine Behaviour and Training Advisor for our team in Old Windsor. Within this role, you will work with our operational teams in the assessment and welfare of the dogs in our care and in the provision of behavioural training and advice for staff, volunteers, customers and external organisations. You will be working as part of a care group to create behaviour modification plans, support with handling difficult dogs and make recommendations, along with the individual care group, for individual dog outcomes.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our dogs and cats:
We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.

Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 17th October 2024
Interview date(s): 24th & 28th October 2024

For full details, please download our recruitment pack.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Join TreeHouse School as its new Head of Business and Operations to lead on continuous operational/business improvements at our Ofsted “Outstanding” school.

Location: Muswell Hill, London

Salary: Circa £65,000

Type: Permanent, full time (40 hours per week)

Start date for role: January 2025

About TreeHouse School:

TreeHouse School is a non-maintained special school for pupils aged 4- 19 with Autism and learning difficulties.

There are currently over 100 pupils on roll supported by approximately 160+ staff consisting of qualified teachers, teaching assistants, allied health professionals, positive behaviour support staff and operational staff.

It is a thriving and inclusive community devoted to the education and well-being of autistic children and young people across each of its three distinct curriculum pathways, which are tailored to meet the diverse needs of our pupils: pre-formal, semi-formal, and formal. Each pathway focuses on promoting well-being, independence, and social participation, with a strong emphasis on personalised learning and positive behaviour support.

About the role:

We are seeking a new Head of Business and Operations to play a crucial role in supporting the Head to review and drive continuous improvement.

The key responsibilities in the role will include:

1. Finances: You will oversee and manage all finances and a multi million pound budget for the school.
2. Human Resources: This will include leading on people strategy, workforce planning and performance management including evaluating the schools operational model.
3. Systems and Processes: One of the immediate priorities for this role will be to evaluate systems and processes (for monitoring areas outlined in the job description) and seek ways to streamline these with innovative solutions.

This role does involve line management of two assistant operations managers as well as other office and facilities staff within the school.

You will work with the Headteacher to alleviate the administrative burdens from them but importantly support change management where identified / agreed.

Who we are looking for:

The ideal candidate will be proficient in HR, finance including budget management and operations management — including management of operational performance and reporting for governance and relationship management (internal and external stakeholders).

We are looking for a leader who is confident to tackle challenges head-on and drive continuous improvement.

Applications for this role close at 12am on Tuesday 8th of October 2024

Shortlisting date: Wednesday 9th of October 2024

Interview date: Thursday 17th and Wednesday 18th of October 2024

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Location: London Borough of Richmond Upon Thames (with hybrid working options available)

Leave entitlement: 28 days per annum pro rata + bank holidays pro rata

About the role:

We are pleased to offer you an exciting opportunity to join our advice team at Citizens Advice Richmond as a Manage Your Money Lead.

In this role you will be working alongside volunteer advisers, providing holistic advice and support to households in financial crisis and provide advice around income maximisation, managing fuel costs including leading on our Energy Advice Project, benefit take-up, applying for grants to help with costs arising from the cost-of-living crisis, reducing indebtedness and budgeting and money management to help to prevent future financial crisis.

The purpose of this role is to reduce the stigma for low-income households around needing and accessing financial support and give people confidence to seek cheaper alternatives to contract costs around, for example, telephone, tv and broadband.

The project includes support on preparing personal income and expenditure details which can be used by residents themselves when negotiating with debtors on repayment plans.

This work will have a focus on community-based outreach work, working alongside organisations such as foodbanks and community centres. It will aim to prevent future or recurring hardship.

This role is funded by City Bridge Foundation.

We are a friendly and diverse office. We support clients across our community and aim to reach the most vulnerable and excluded in our community.

What we give our staff

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

At Refuge, our staff are providing lifesaving services every day. The People & Culture team play an essential role in the recruitment and retention of the staff that deliver this vital work and of other colleagues who contribute to our success as an organisation.

As a People Business Partner you will be responsible for providing high quality services on the behalf of the People & Culture (P&C) team to ensure the smooth coordination and implementation of employee relations and recruitment activity. You will deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.

So, it’s not a cliché – at Refuge you really will make a difference. If that motivates you and you are committed to developing your HR career in one of these exciting new roles, download the job information pack and check that you have the skills, knowledge, and experience to join.