Charity Officer Jobs in London, Greater London

Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations awards, is looking for a dynamic and driven individual to become their Finance and Operations Director & Deputy Chief Executive.

Who Are We?

We’re the profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational changes and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.

What’s the Role?

As the Finance and Operations Director & Deputy Chief Executive, you’ll play a pivotal role in ensuring that Pharmacist Support is financially sustainable and operationally efficient. This is a hands-on role for a "doer" who thrives in a fast-paced environment. You’ll work closely with our Chief Executive, Senior Management Team, and Board of Trustees to help steer the charity toward continued success.

What We’re Looking For:

· A passionate, forward-thinking individual with finance expertise

· Someone with a problem-solving mindset with experience in a charitable/not for profit organisation who may be looking for their next step

· Strong people and stakeholder management skills with a collaborative, inclusive approach.

· A desire to work in an agile and dynamic organisation where innovation is encouraged and your contributions make a difference.

Why Work for Us?

At Pharmacist Support, we pride ourselves on having a great culture where people matter. We are committed to promoting equality, valuing diversity, and creating an inclusive environment for all. We offer flexibility, support your professional development, and foster a wellbeing-focused workplace.

How to Apply:

Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.

If you’d like to have an informal chat before submitting your application, feel free to email us, and we’ll arrange a conversation. Application deadline: 12 noon, 15th October 2024. Interviews will take place on 31st October 2024 at our Manchester office.

 Make your next career move count – join us and help shape the future of our charity!

Have a passion for delivering training and events?  Love supporting the development of your community?

Well, we've got a spot for you in our team at Community Southwark! Together, let's make a significant change and bring excitement, inclusivity, and solidarity to Southwark.

Community Southwark is umbrella organisation for charities and community groups in Southwark. Our vision is thriving communities with the power, resources, and partnerships to create a more equal Southwark.

We have 1,000 Voluntary and Community Sector (VCS) members. We have over 60 years’ experience of offering free services and making connections, including:

· Advice and training (e.g. governance, funding, evaluation and impact)

· Networks to bring groups together and influence decision makers

· Tailored support for ethnic minority led groups

· Information sharing through our e-bulletins, social media, venues and funding databases

· Advertising, matching, and celebrating volunteers, including Healthwatch Ambassadors and corporate volunteers

We have strong and productive links with funders, Southwark Council, businesses, and the local NHS. We host Healthwatch and a network of Health Ambassadors. We work in partnership to support thriving neighbourhoods and community led solutions to the borough’s deep-rooted inequalities.

Our 2022-26 Strategy

· Enable a more impactful, collaborative, and sustainable Voluntary and Community Sector

· Support the creation of a more inclusive, diverse, and equal Southwark ​

· Increase the sector’s ability to influence change no matter the size or background of an organisation or individual​

We welcome applications from all sectors and experience levels. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) people and people from LGBTQ+ communities. 

Job Description

Main Purpose

The VCS Support Officer role provides advice and support for voluntary and community organisations about organisational development. It  equips organisations and individuals with the skills and knowledge to run effectively, legally, and sustainably – enabling them to create thriving communities and a more equal Southwark.

The role has a wide remit and is guided by the needs of Community Southwark members.  The key objectives are:

· Providing support and advice

· Networks and events

· Learning and Development

· Information and Resources

· Safeguarding

Person Specification

Knowledge, Skills and Experience Needed

• Knowledge and experience of the Voluntary and Community Sector

• Understanding of good governance and organisational management, including working with trustees and voluntary management committee members

• Ability to facilitate workshops and focus groups as well as excellent presentation and communication skills both written and oral 

• Good organisational and project management skills including financial planning, time management, project planning, monitoring and evaluation

• Ability to interpret research, legislation and policy and present it in an accessible way 

• Knowledge of safeguarding issues and demonstrable ability of learning about them

Benefits:

· 30 days annual leave (exclusive of public/bank holidays) per annum; pro-rata for part-time employees.

· 2 Volunteering Days per annum (pro rata) 

· £535 annual training allowance.

· Pension – Employer contribution: 5% 

· Cycle to Work Scheme.

· Flexible working 

· Enhanced maternity and paternity pay 

· Employee Assistance Programme (24/7 confidential helpline for personal or professional concerns)

Team: Community Fundraising

Location: South West (succesful candidate to be based in Devon or Cornwall)

Work pattern: 35 hours per week, Monday to Friday with occasional weekend working for events

Salary: Up to £32,013.24 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Officer:

• This role supports the delivery, growth and reach of community fundraising in a defined geographical location and supports the development and delivery of a local fundraising strategy in line with the organisation’s broader income generation objectives.
• The Community Fundraising Officer will establish, implement, develop and maximize all community fundraising opportunities, increase income, deliver exceptional supporter stewardship and exemplary volunteer management, working collaboratively with the Community Fundraising Hub Manager and Community Fundraising Volunteer Team Leader to build on past successes and develop a diverse pipeline of community fundraising events and activities that respond to local audience needs.
• The role will also build and develop exceptional fundraising relationships with supporters and volunteers within the defined geographical location to harness the power of our local footprint and raise income and awarenes

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activites to drive and grow our community fundraised income.
• We currently have a team of 30+

What we’re looking for in our Community Fundraising Officer:

• Evidence of raising funds in a community fundraising environment
• Planning, organising and delivering campaigns, activities and plans including marketing.
• Evidence of working to and achieving objectives
• Direct experience of working with volunteers 
• A valid UK driving license and access to a car

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 3rd October 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.

In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.

You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.

Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.

We are  seeking a passionate and committed Chief Executive Officer who will help us unite the global Prader-Willi syndrome (PWS) community to collectively find solutions to the challenges of the syndrome. Our vision is to create a world where people with PWS receive the services and supports they need to fulfil their potential and achieve their goals. PWS is a complex genetic disorder characterised by low muscle tone and failure to thrive at birth, and later evidence of short stature, intellectual disabilities, behavioural and psychiatric challenges and impaired satiety.

IPWSO is the international umbrella body for PWS associations around the world with 47 full paying country members and contacts in over 120 countries. We are committed to supporting people with PWS and their families whatever their needs and wherever they live.

What we do

We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.

We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live. We want to ensure better, more consistent outcomes for people with the syndrome and their families.

We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.

Main purpose and scope of role

Working closely with the President and the Board of Trustees, the CEO will provide strategic vision and leadership and will strive to ensure that IPWSO delivers its charitable purposes and remains successful and sustainable.

Duties and Responsibilities (to include but not limited to)

Leadership

· Strive to ensure that the charitable purposes of IPWSO are followed and that it delivers the public benefit set out in its governing document.

· Take overall responsibility for the management and administration of IPWSO.

· Provide support and information to the Board of Trustees to enable trustees to fulfil their roles and legal responsibilities.

· Pursue close cooperation with, and accountability to, IPWSO’s members.

· Act as an ambassador for IPWSO by representing IPWSO at events and networking to build new strategic relationships.

· Keep abreast of relevant new research, treatment recommendations and service developments for people with Prader-Willi syndrome.

Governance

· Strive to ensure that IPWSO has governance systems in place that enable it to consistently fulfil its legal, statutory and regulatory responsibilities.

· Maintain awareness of risks and changes in the external environment that could affect IPWSO and advise the Board of Trustees accordingly.

· Together with the President manage complaints (including from whistle-blowers) and recommend actions to the Board of Trustees

Finance and Fundraising

· Work with the Treasurer and the Finance Committee to ensure the overall financial health and sustainability of IPWSO.

· Work with the Treasurer and the Finance Committee to prepare budgets for review by the Board of Trustees and to enable IPWSO to operate within its financial means.

· Seek to ensure that appropriate financial reports are submitted to the Charity Commission and other entities as required.

· Support the work of the Fundraising Committee and strive to ensure a sustainable income from both IPWSO members and individual, corporate, philanthropic and government donors.

· Build relationships with potential donors and prepare funding proposals.

· Seek to provide high quality support to existing donors, by means including the preparation of regular reports and updates.

· Seek out and build new income streams.

Staff, Trustee and Volunteer and Committee Support

· Provide support to staff, trustees and volunteers to enable them to carry out their duties.

· Deputise for other staff members during periods of leave.

· Conduct annual reviews with staff.

· Participate in the recruitment of new staff as required.

· Provide support and advice to IPWSO committees and conference organisers.

Project Support

· Seek to ensure that all IPWSO projects are designed and implemented in accordance with IPWSO’s mission and objectives.

· Support IPWSO’s Project Managers and others who lead IPWSO projects and, if necessary, manage projects directly.

Person specification

Experience, Knowledge and Skills

Essential

Proficiency in English.

Experience of working in a leadership role in the charitable sector either as a CEO or as part of a wider Senior Management Team.

Ability to articulate a compelling vision to inspire others

Broad understanding of global development issues, geopolitical dynamics, and cultural nuances and able to take into account the diverse contexts in which IPWSO operates.

Strategic Thinking: experience of leading and or contributing towards strategic development as well as experience of organizational management and supporting change.

Collaborative approach: outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships, based on mutual respect and shared goals.

Experience of managing budgets, financial planning, preparation of funding applications and report writing.

Experience of working with volunteers.

Desirable

Fluency in another language.

Experience of working in a leadership role in an international organisation within health or disability either as a CEO or as part of a wider Senior Management Team.

Knowledge / experience of PWS.

Willingness to travel internationally as needed to support IPWSO’s priorities.

An understanding of charity operations and governance structures in the UK.

Personal Attributes

Essential

Enthusiasm for IPWSO’s work and commitment to its vision, mission and values including dedication to equity, diversity, and inclusion.

Empathy for disadvantaged people.

Cultural sensitivity and respect. Confidence and ability to work well with people from different backgrounds from around the world.

Highly self-motivated and able to work on own initiative as well as part of a team.

Adaptability and flexibility. Able to navigate change and uncertainty. Able to accommodate international time zones as well as GMT for UK based staff. 20% of time may be outside of normal working hours.

Ethical leadership.

Resilience and determination.

Desirable

Desire to empower and mentor staff and foster a culture of learning, growth, and innovation.

About Future Frontiers

At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.

In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London. 

Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people.

About the role

A colleague in the Operations team will be taking maternity leave from late 2024 for approximately 10 months. We are looking for a new team member to join us in late November for a period of handover with the current Finance and Operations Officer, and then to support the Director of Operations during our colleague’s maternity leave. 

Key focus areas will be finance and bookkeeping using Xero software, HR support, basic IT management and charity and company administration.

This role provides the chance for an experienced Xero user to develop a greater understanding and knowledge of charity and company management across finance, HR, IT, operations, office management and administration in a friendly and supportive environment, with personal and professional development at its heart.

Key Responsibilities

Financial Management

• Bookkeeping via Xero 

  • Reconciliations

  • Preparing bills and invoices

  • Manual journals

  • Monthly reporting 

  • Audit field work support

• Department budgets (managed via google sheets)

• Recording income and expenditure

• Recording restricted and unrestricted fundraising income

• Bank payments

• Work across departments to support timely invoicing and proactive debtor management

Operations Management

• Manage Operations email inbox

• Office management (serviced offices)

• IT management (issue laptops etc)

• Basic website maintenance

HR Management

• HR record management

• Support recruitment and hiring process

• Lead on new starter induction process

Company and Charity Administration

• Support Governor and the charity with compliance administration

• Support Director of Operations and CEO with organisational requirements such as audit, company filing and gift aid submissions

About you

Experience:

• Proven experience and high level competency on Xero accounting software and Excel/Google Sheets (Essential);

• Demonstrated success in supporting colleagues within an operations team (Essential);

• A passion for social mobility and a commitment to the charity’s mission (Essential).

Skills and competencies

• Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.

• Service minded and ‘roll your sleeves up’ attitude;

• Team player with the ability to self-manage;

• Good communication skills;

• Numerate with excellent attention to detail;

• Commitment to our six values - outline on page 23 of our 2021-26 strategy

What we can offer you

• Annual leave of 27 days plus bank holidays, increasing with service

• Flexible working with regular working from home as standard, 4pm finish on Fridays

• Annual personal training and development budget of £300

• Employee Assistance Programme, including counselling

• Team building offsites and regular team socials throughout the year 

PLEASE NOTE THIS ROLE IS HOME BASED BUT REQUIRES THE POST HOLDER TO ATTEND REGULAR MEETINGS AND EVENTS IN PERSON, IN LONDON. 

The role will involve developing and nurturing relationships with those who own, manage, design or have an interest in green infrastructure by proactively facilitating our networks and supporter activities to engender more effective and collaborative working, knowledge sharing, and connection.

This is a great role for someone who is excited by working with senior stakeholders across London who play an active role in maintaining and enhancing London’s green spaces.

The successful candidate will be a confident ambassador for the charity, and capable of building long term partnerships. The post holder will need to use their initiative, creativity and proven partnership building skills to enable the charity to expand and maximise the impact of its existing networks, support internal and external development, and plan and coordinate supporter-focused activities.

As part of a small charity, the successful candidate will need to be a team player, ready and willing to respond and adapt to opportunities and challenges, working closely with the rest of the Parks for London team and trustees.

Key responsibilities:

• Deliver and enhance our network and engagement programme to support green space owners and managers
• Support and coordinate the administration and delivery of a range of virtual and in-person network meetings and events
• Identify and develop relationships with potential new supporters 
• Support the identification, and engagement of new audiences who could benefit from our work
• Identify and develop relationships with potential collaborators with whom we can work in partnership with, to maximise our capacity and expand our reach
• Support the sustainability of the charity by driving and maximising existing income streams as well as identifying and delivering new opportunities for income generation
• Represent Parks for London at events and wider engagement opportunities, and promote the interests of the charity, our services, and our supporters
• Keep abreast of local, regional, national and international funding opportunities to identify opportunities for both the charity and those in our networks
• Contribute to the ongoing monitoring and evaluation of Parks for London and our services
• Play an active role in strategic reviews, business planning, and contribute to the wider thinking and planning of the charity
• Carry out other duties and activities as agreed with the Executive Director

Applicants should be based in or near London to attend regular meetings and events commensurate with the role.

We thank all applicants for applying and their interest in the role. Those shortlisted for an interview will be contacted by the week closing 11th October, if you do not hear from us by then please assume your application has not been successful on this occasion. 

Details about how to apply can be found on our website, please use the link provided.

The Group Finance Director holds a key role in the executive team in the Foundation Office of the Charity.  They are accountable for all matters relating to the UWGCF Charity finance, including the oversight of school income, endowment investments, loans, subsidiary companies, VAT, and the leadership of the Foundation finance team.  To succeed in the job, the post holder needs to build effective working relationships with independent school bursars and finance teams and link effectively with the Business managers in the state funded academies.

The UWGCF is a complex organisation, and the post holder will need to demonstrate a high level of communication and interpersonal skills, the ability to build effective and supportive working relationships with other and be prepared to engage fully in the work of the Foundation. This may mean working outside of normal working hours but most importantly means communicating and work with colleagues as part of the team.

Initially they will report to the Chair of Trustees, although following a Governance Review and further work on Foundation Strategy, the Trustees may appoint a Foundation CEO.  In the meantime the Foundation Office is led by a joint executive comprising three executives: Director of Governance and Operations, Director of HR, and Director of Finance.

For further information about this job please read the job pack attached.

Senior Individual Giving Officer 

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of one day per week in the office.

Salary: £34,525 per annum 

Hours: 35 hours per week 

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.    

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.

Experience required 

• ​Managing direct marketing campaigns in a charity environment.
• Leading projects from start to finish within given budgets and timescales.
• Creating compelling and professional communications for a variety of audiences and channels. 
• Analysing campaign results and using insight to optimise future campaigns.
• Collaborative working with multiple internal and external partners to deliver campaigns. 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements
• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
• Season ticket and cycle loan
• Pension scheme
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.

Would you like to be part of a busy Finance team within a leading UK Charity? We would love to hear from you!

We are looking for a Payments and Expenses Officer to join our Finance Business Processes team at RBL.

Based within a team of Payments and Expenses Officers, this role will see you as part of a group responsible for the accurate processing and reconciliation of expenditure across RBL. Working quickly and with high attention to detail against deadlines will be a key component of your work, as you provide an exceptional level of service to internal and external customers daily.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Finance and Expenses Supervisor, key responsibilities will include:

- Ensuring that all expenditure for allocated accounts is accurately recorded, supplier accounts are reconciled on a monthly basis and that payments are made in line with agreed timelines
- Identifying any errors or discrepancies, following them up with the relevant team or the supplier on a timely basis
- Taking responsibility for the month end process for the areas allocated, including month-end tasks such as accruals and prepayments
- Building relationships with key internal and external stakeholders, including suppliers, budget holders and Finance Business Partners

Our Finance directorate consists of various sub departments. If you were to join any one of them, you’d help ensure financial responsibilities are achieved, while seeing that RBL has the means to go on innovating and developing.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House, Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date:             Sunday 29th September 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

As the Supporter Engagement Officer, you’ll create opportunities for our amazing supporters to connect with and drive our work through various means of individual giving. You'll create engaging communucations, ensuring that our donors feel valued and understand the impact they're having on babies and their families, and you'll develop key appeals and individual giving activity to drive growth in these income streams.

You will:

1. Manage the development of individual giving income streams, including legacy giving, regular giving, one-off gifts, in memory giving and new products
2. Co-ordinate key engagement activity, such as the annual supporter Thankathon and Impact Report
3. Oversee administration and stewardship of individual giving income
4. Manage the promotion, sale and distribution of Lullaby Trust merchandise

This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

Role: Chief Operating Officer (COO)

Location: Hybrid, London workspace, home working & national travel required

Reports to: CEO

Position: Full time

Salary: up to £55k, based on experience

About Us

My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.

 

Position Overview

The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.

The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.

We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.

Key Responsibilities:

1. Programme Management:

- Supervise staff and ensure the effective delivery of our programs and services.

- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.

2. Human Resources:

- Lead the HR function, including talent acquisition, staff development, and performance management.

- Foster a positive and inclusive organisational culture that aligns with our mission and values.

- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed

3. Technology and Infrastructure:

- Ensure the charity has the necessary technology and infrastructure to support its operations.

- Identify and implement IT solutions to enhance efficiency and data security.

4. Compliance and Reporting:

- Ensure compliance with all relevant laws, regulations, and reporting requirements.

- Prepare and present regular reports to the Board of  Trustees and stakeholders on organisational performance.

5. Stakeholder and Partnership Engagement

- Represent the charity at public events and engage with key stakeholders to promote our mission.

Qualifications & Experience

· Bachelor's degree in a relevant field (Master's degree preferred).

· 5+ years proven experience in senior operational roles within the non-profit sector

· Strong leadership and management skills with the ability to inspire and motivate teams 

· Exceptional organisational and project management abilities.

· Demonstrable experience in budgeting, financial management, and people leadership 

· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.

· Excellent interpersonal and communication skills.

· Commitment to the charity's mission and values.

· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable

· An appreciation of how to handle sensitive and confidential issues.

· Knowledge of  compliance, risk management, charity regulations, policies and government guidelines.

· Ability to work collaboratively in a diverse and inclusive environment.

· Excellent strategic planning and execution capabilities 

· Exceptional communication and interpersonal skills 

· Proficiency in using technology and data to drive operational improvements 

Required experience:

· Leadership: 5 years (required)

· Senior Operations: 5 years (required)

· Management: 5 years (required)

· Risk management: 2 years (required)

· Financial acumen: 2 years (required)

Personal attributes:

· Proactive and adaptable, with a positive approach to change and challenges.

· Highly resilient to challenging situations

· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.

· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.

 

Benefits:

• Healthcare options following successful probation review
• Opportunity to make a meaningful impact on a critical cause.
• Collaborative and supportive work environment.
• Professional development opportunities.

My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.

 

Enjoy order and helping maintain records and systems? Do you have a passion for administration and want to help play a pivotal role in helping an organisation maintain high standards? Then Compliance may be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

Due to continued growth, we are seeking a Compliance Officer to support the administration of compliance and quality management related activities across the organisation.

As our Compliance Officer, you will play an essential role in ensuring the organisation adheres to its standard operating procedures and processes and will become a super user of our new eQMS (electronic quality management system) to monitor and maintain compliance records. The role will be varied and offer the opportunity to support the Compliance manager with compliance related projects and work across different departments to help encourage a compliant mindset across the organisation. Full training will be provided.

Person Specification

-   Experience of administration and record keeping to a high standard
-   IT literate in all major MS Office applications
-   Highly organised, efficient and self-motivated
-   Excellent written communication skills
-   Strong interpersonal skills and ability to adapt as part of a small team
-   Excellent analytical and problem-solving abilities 
-   Committed to IHP's Christian Ethos and Values 

The following would be desirable:

-   Previous experience in a legal or compliance role
-   Experience with Compliance Management Software

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays (pro-rated if part-time)
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support via Unum help@hand app
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

1st Stage interviews will take place remotely via MS Teams week commencing 21st October.

Job Title: Finance Officer
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Salary range: £32k to £35k
Principal Location: London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.

Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.

Role Purpose:

This role is a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with the colleagues across our global finance team. The role offers the chance to work across a number of finance functions, including: management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and working on some of the subsidiary charities; and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.

It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role. Street Child is implementing a new CRM system and this role will feed into the development of new processes and procedures and use both the CRM and finance system and ensure full reconciliation and data trail between the two systems.

Key Responsibilities:

1) (40%) Deliver all functions related to Accounts Receivable and CRM:

• Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
• Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
• Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
• Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
• Raising donor invoices and requests for payments, and issuing donor receipts.
• Income and customer account reconciliations and revaluations.
• Any other responsibilities relating to Accounts Receivable.

2) (40%) Month end reporting and reconciliation and subsidiary accounts:

• Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
• Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
• Carry out monthly revaluations of bank accounts.
• Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
• Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
• Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
• Compile information for Gift Aid returns.
• General support and assistance to the team including administrative duties and managing the office post.
• Other ad hoc support to the wider operations team as may be required.
• Audit: support with the year end audit and provision of supporting information to auditors.

3) (20%) Lead the Accounts Payable process:

• Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
• Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
• Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
• Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
• Ensuring that there are at least two payment runs a week and additional runs as required; overseeing the process to ensure that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set. Providing cover to set up payments when the Finance Assistant is not available.
• Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
• Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
• Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
• Any other responsibilities from time to time.

Person Specification

Education / Qualifications

Essential:

• 5 GCSE at Grade C or above including English and Maths
• Post-GCSE qualification such as A-Level or T-level or equivalent Degree
• A Good understanding of double entry bookkeeping
• Part qualified accountancy qualification

Desirable:

• Full Accountancy qualification

Experience and Knowledge

Essential:

• IT Literate with strong Excel skills
• Familiar with using Teams
• Experience of working in a similar role
• Experience of using a CRM

Desirable:

• Charity or third sector experience

Skills and Abilities

Essential:

• Attention to detail
• Highly organised and self-motivated
• Flexible and able to manage multiple tasks at one time.
• Good written, verbal and presentation skills
• Ability to work under pressure and to tight deadlines
• Fast learner whilst not afraid to ask for help!

Desirable:

• Shows initiative in identifying problems and posing solutions
• Persistence and tenacity

Other:

Essential:

• Pro-active communication style including keeping team-members informed and updated as necessary.
• Work co-operatively and collaboratively with colleagues, other departments and other external contacts
• Strong communicator and able to explain work to other team members

Desirable:

• Good Interpersonal skills