Change Manager Jobs in Central London, Greater London
ISEAL is offering an exciting opportunity for a proactive and well-organised individual to support the ISEAL Innovations Fund. The role will provide thoughtful administrative, logistics, and communications support, and will offer valuable exposure to ISEAL members’ work and ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues.
The Coordinator will have a key role in the administration of grants provided through ISEAL´s Innovations Fund, supporting the grant making processes and the review of grantee project progress and learning. The Innovations Fund is ISEAL’s grant-making facility for collaborative projects to enhance the efficiency and effectiveness of sustainability systems.
To be considered for this role, you will be highly organised with great attention to detail and a committed approach to serving customers or stakeholders. With an ability to work efficiently and independently and the initiative to take things forward within an agreed scope, you are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on multiple tasks and activities at the same time, using or developing systems to prioritise tasks. You will have gained a good level of experience already in roles focused on project administration and communication with customers or stakeholders, ideally in a non-governmental or membership organisation.
In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive organisational culture, and good opportunities to develop professionally and personally in an international NGO environment.
The key responsibilities we entrust you with
Innovation Fund administration
- Provide administrative support for day-to-day operations of the Innovations Fund
- Implement project processes, including preparing and finalising contracts, coordinating payments, and maintaining project-related systems (e.g., tracking deliverables, activities, and invoices and expenditures)
- Coordinate project and grantee meeting logistics and agenda preparation; take notes and track and implement follow up actions
- Monitor grantee compliance with reporting requirements and communication guidelines, reporting issues and coordinating appropriate follow up action
- Support organisation and delivery of community events
Learning and Communication activities
- Carry out analysis of grant project data and progress
- Contribute to monitoring and learning activities, and keep records on appropriate systems
- Support production of communication products (e.g. project summaries, case-studies)
- Collect information on grant projects from existing project materials, and support with the implementation of specific activities to extract project learnings and insights in collaboration with other Fund staff
- Collect/extract data, statistics from Innovation Fund grants and unsuccessful applications to support in identification of key lessons and trends
- Upload and keep up to date grant, contact and event participant records on Mondaycom, Salesforce, and other relevant systems
- Support the analysis of these and other databases, preparing data summaries, graphs and diagrams with Excel and other tools, and drafting presentations for internal learning and reporting
Experience, Knowledge and Attributes
- Experience working in a support/administrative role, ideally in an international NGO, professional or membership organisation, or research/knowledge organisation
- Strong administrative and organisational skills, and experience with project administration, meeting/event organisation, logistics, etc.
- Skills and interest in information systems, data tracking and/or monitoring and evaluation, with some experience supporting on contact management and information/data tracking and analysis
- Understanding of what standards systems are and how they help deliver change on sustainability issues
- Confidence in communications with colleagues, customers and external partners, displaying professionalism & right level of tact and awareness of others
- Good time management and ability to efficiently organise and deliver multiple tasks simultaneously
- Able to work independently, including in a remote work environment, and to ask for clarification/direction when needed
- Collegial and able to thrive in a dynamic work environment while supporting multiple colleagues
- Excellent written and spoken English
- Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of databases (e.g. Salesforce) and proficiency in MS Office
- Desire to contribute to a more sustainable world
Additionally desirable
- Comfortable in providing support in public speaking situations (e.g. webinars, workshops etc)
- Experience in grant making or monitoring and evaluation
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Salary: £30,000-£34,500 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder may be required to undertake occasional international travel
Ideal start date: asap
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(.)org.
Deadline for applications is 21 October
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 25-28 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 30 Oct – 3 November
Panel interviews (Teams): w/c 4 November
Decision: 14 November
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Join Cycle Sisters as our new Fundraising Lead to help us generate the resources we need to change the lives of more women through our cycling programmes.
Key info:
Role title: Fundraising Lead
Contract type: Self-employed (currently exploring moving to payroll in near future)
Hours: 14 hours per week. Hours can be worked flexibly but need to include some fixed hours during weekday standard working hours and ability to occasionally attend evening/weekend events
Duration: 2 year contract with opportunity to extend dependent on funding
Rate: £23 per hour
Location: Home-working but need to be based in London for travel to events and activities
Reporting to: CEO
How would you contribute to Cycle Sisters’ mission?
Cycle Sisters has grown hugely over the past few years, with an expanded range of programmes and activity. We are keen to continue this journey of growth and have just finalised a new strategy for 2024-2027 which prioritises reaching more women and girls, and ensuring our financial sustainability.
The Fundraising Lead will play a critical role in supporting our ‘sustainability' strategic priority to ensure Cycle Sisters can access the resources it needs to keep making a difference. This post-holder will lead on growing Cycle Sisters’ unrestricted income, with a focus on community fundraising and corporate partnerships.
The post-holder will need to be an excellent networker, confident in representing the organisation externally and able to motivate a range of stakeholders to financially support Cycle Sisters’ work.
What would you be doing?
Below is a list of responsibilities which provide a broad outline of the role. This is not an exhaustive list as Cycle Sisters is a small team which requires flexibility.
This is a new part-time role and we will work with the successful candidate to develop a workplan which is realistic within the hours available. There will also be support from other team members on some of the areas of work.
General responsibilities
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Develop strategies to achieve income targets across the areas outlined below
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Ensure all fundraising initiatives are properly planned, delivered, monitored and evaluated. All activities should be conducted in adherence to best practice, Cycle Sisters’ ethical policy and charity law.
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Represent the organisation externally including networking, delivering presentations and speaking at events
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Work with the Communications & Media Lead to create compelling fundraising messages and materials for a range of audiences
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Work collaboratively with other team members in Cycle Sisters to maximise all opportunities for fundraising
Individual Giving and Community Fundraising
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Oversee event/challenge fundraising, liaising closely with volunteer fundraisers to maximise income and ensure fundraisers feel valued and appreciated
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Work with the Communications & Media Lead to ensure donors feel valued and appreciated
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Develop and implement a regular giving strategy, helping us to progress donors from one-off to regular giving
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Work with the CEO to develop a “membership” scheme to generate regular income from Cycle Sisters’ participant network with incentives and benefits for members
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Work with an external agency to secure income through digital fundraising
Corporate Fundraising
Working closely with the CEO:
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Develop relationships with existing corporate partners, ensuring partners feel valued and are receiving regular updates
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Research and identify new corporate fundraising prospects. Develop relationships through networking and representing Cycle Sisters externally.
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Create tailored packages to secure in-kind and financial support from corporate partners
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Develop ideas for earned income services for corporate partners e.g. led rides
Who are we looking for?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement. At Cycle Sisters, we are dedicated to building a diverse and inclusive organisation, so if you’re excited about this role but your past experience doesn’t align perfectly with everything listed below, we would encourage you to still apply. You may be just the right candidate for this or other roles.
Please note that we are only able to accept applications from female applicants due to the nature of our organisation and cause including the fact that the successful candidate would be required to interact with, represent and work within women-only spaces.
Essential
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At least 3 years’ experience in a charity fundraising role or similar roles
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Evidenced track record of personally meeting fundraising targets in previous roles
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Networking, negotiation and people skills with the ability to inspire, motivate and build relationships
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Public speaking skills
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Ability to develop and implement strategies as well as be involved with operational delivery, requiring good attention to detail
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Written communication skills with the ability to tailor messaging, pitches and projects to differing donor needs and requirements
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Organisational, planning and project management skills, with ability to be self-directed and work independently
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Research skills, including identifying potential supporters and prospects
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Experience and understanding of Muslim communities and of the networks and stakeholders Cycle Sisters engages with
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Commitment to the aims and values of Cycle Sisters including inclusion and diversity
Desirable
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Well networked with corporates including (but not exclusively) within the Muslim community
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Experience of and passion for cycling, active travel or sport in general
Accessibility and further questions
One of Cycle Sister's core values is inclusion and we aim to reflect this in our recruitment processes. We encourage applications from a diverse range of people and are keen that our application process is accessible to those who are neurodivergent or have other access needs.
If you require any particular adjustments during the recruitment process or would like to understand any elements of this role's structure, contracting arrangements, responsibilities or anything else related to this role, please contact us.
What is Cycle Sisters?
Cycle Sisters is an award-winning charity which supports Muslim women and girls to change their lives through cycling. We are passionate about ensuring everyone has access to cycling without having to compromise cultural or religious values.
We have a thriving network of over 1500 women and operate women-only cycle groups across 10 London boroughs, led by a team of nearly 100 volunteer Ride Leaders. We also have activities for teenage girls and our Tri Sisters project supports Muslim women to take on triathlons.
Our work is changing lives. In our most recent impact survey, 92% of our participants reported improved physical and mental health, 85% felt more connected to their local community and 90% felt more confident in general.
Why join Cycle Sisters?
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We offer a flexible working opportunity which can fit around other work and life commitments. Many of our team are mums who work part-time at Cycle Sisters.
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We offer the autonomy to shape both the role and Cycle Sisters’ future development and be part of making a real difference to the lives of women and girls.
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We offer access to free/discounted places for exciting cycling events and challenges.
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We are an inclusive and supportive organisation which values diversity.
Cover letter should be approximately 2 pages outlining why you are passionate about this role and how you meet the requirements
The client requests no contact from agencies or media sales.
We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.
You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.
Key details
- Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
- Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*
Key objectives:
- To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
- To maintain and build a network of relationships with relevant external agencies and internal specialists.
- To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a housing advice service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
- Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
- Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
- Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October - or earlier if enough applications received
The client requests no contact from agencies or media sales.
Fundraising Supporter Development Coordinator
About the role
As CUF works towards a new strategy and refreshed mission, vision and values, fundraised income is crucial for supporting its programmes and core operations. You will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.
Job Description
Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)
Contract: Permanent
Hours: 35 hours per week (flexible working arrangements considered)
Salary: £32,000 – £35,000 depending on experience.
Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.
Key Responsibilities
Instigate and undertake activities in the following key areas:
· Individual Supporter Acquisition
· Individual Supporter Development
· Individual Supporter Journeys and Touchpoints
· Manage income and expenditure budgets
· Work across the team
· Work across CUF
How to apply:
To apply, please send/email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities, skills and experience
Closing date: 5:00pm Friday 4th October 2024 with interviews during week commencing 21st October 2024 (in London)
Church Urban Fund is an equal opportunity employer and values diversity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fast-expanding IAPT compliant Service requires a service administrator to support a team of volunteer counsellors. Mind in Enfield and Barnet is a local, independent mental health charity, working in partnership with other statutory and voluntary organizations to provide a range of services to the local community. The service administrator will work alongside volunteer counsellors, service managers and other clinical staff. This is an integral service of the organization delivering counselling to around 650 people per year. We are looking for a highly motivated and enthusiastic individual with work experience in a counselling service.
Seeking a proactive and experienced Administrator to ensure the smooth day-to-day running of a busy and growing IAPT counselling service through excellent administration skills. You will work closely with and support the Therapy Service Co-ordinator and Therapy Service Administrators to ensure effective administration and organisation of the service.
Experience
- Experience of working in mental health service provision and voluntary sector
- Experience of working in a client-facing administrative and reception role
- Experience in appropriate handling and storage of confidential and sensitive information
- Excellent secretarial skills
Skills
- Awareness of the needs of people with mental health issues in the community
- Commitment to valuing diversity
- Excellent verbal and written communication skil
- Excellent multi-tasking and time-management skills
- Excellent organisational skills
- Ability to set up and use databases and reports as required
- Ability to meet deadlines and sometimes work under pressure to tight deadlines
- Good listening skills and an ability to work with challenging clients
- Ability to work flexibly as part of a small team as well as on own initiative
- Ability to deal with a range of staff issues with confidence and be a pillar of support for the service
Knowledge
- Excellent IT skills and knowledge of Microsoft Office Suite (including OneDrive) and database systems
- Good knowledge of office administration
- Previous experience of diary management and scheduling
Education & Qualifications
- 5 GCSEs or equivalent
- NVQ in Administration or equivalent
This position is part time, (22 hours per week) and is based in our Enfield Office in Fore Street, N9. The office hours are:
Mondays 3-8pm, Tuesdays 3-8pm, Wednesdays 12-6pm, Thursday 10-4pm
Please see attached Job Description for a full list of duties and details on the role.
Deadline for Applications - Monday 30th September 2024.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor or Trainee position
Post funded by Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 30th September 2024
Interviews: Wednesday 2nd October 2024
For further information and an application pack please click the apply button
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
JOB DESCRIPTION
Also known as a Family Activities Coordinator you will work as part of the Family Activities Team to ensure the success, enjoyment and safety of the Family Days, Referred Children’s Groups, Siblings Groups and Parent Groups (together, referred to as Family Activities) within The Ark and out in the Community. Events organisation and working with volunteers are fundamental aspects of this role.
ABOUT YOU
You will be an enthusiastic individual with experience with children and young people. You will have organised events, as well as group work with adults and/or young people. Excellent communication and interpersonal skills are a must, as well as being able to prioritise effectively with your great time management and organisation skills. You will also have high levels of integrity, as discretion and the ability to maintain confidentiality at all times is key to the role.
**Due to the nature of this role - A Full driving licence is esstential
Kindly see attached job description for more information about this opportunity.
In addition, an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision, reflect our commitment to safeguarding the families we support.
Noahs Ark Children's Hospice is a Disabilty Confident employer
Part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy, and consider them based on their abilities.
Our Diversity Council is working hard to construct positive changes within our organisation, and we particularly welcome applications from groups who are currently under-represented in our staff.
Previous applciants need not apply
We reserve the right to close this vaccany early, in the event we recieve a suitable number of applicants
We help children who are seriously unwell make the most of every day
Do you have experience managing projects and working with volunteers? Join our Prison & Justice Team at Samaritans as a Senior Project Officer – Prison Support and help us deliver high-quality Listener schemes across prisons. This role is for 6 months, covering maternity leave, with a possible extension.
• 6 month fixed term contract
• £37,000-£40,000 FTE per annum plus benefits
• Part time (29 hours per week/0.83 FTE)
• Work pattern – we are flexible on this. Hours and days per week, to be discussed at interview
• We are passionate about flexible working, please talk to us about your preferences
• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
• In-person working: Meeting in person and working collaboratively are things we value. Mandated in-person meetings will be in place from Jan ’25. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. This is around 2 days per month.
Due to the urgency of this role, we are unable to consider applications from candidates on more than a 1 month notice period.
As a Senior Project Officer, you’ll play a pivotal role in our efforts to reduce suicide in prisons. You’ll be at the heart of our work, leading specific projects that enhance our Listener scheme and other prison-based programmes. You will collaborate closely with senior volunteers and stakeholders to ensure successful project delivery, provide vital support and advice, and engage in stakeholder management.
Key Responsibilities:
• Lead and deliver key projects to improve the Listener Scheme and other prison programs.
• Work closely with senior volunteers to ensure project buy-in and delivery.
• Provide first-line advice and support to Regional Prison Support Officers and volunteers.
• Liaise with external stakeholders and prison services.
About You:
We’re looking for someone with excellent organisational and communication skills, who is proactive and passionate about making a positive impact. The ideal candidate will have:
• Experience managing projects and working with volunteers.
• Strong written and verbal communication skills.
• Great organisational and time management skills.
• The ability to manage and deliver multiple tasks in a fast-paced environment.
• Confidence in presenting to various audiences and facilitating meetings.
What’s in it for you – our benefits:
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You'll be asked to upload your CV and a 1 page cover letter, which includes your interest in the role and your transferable skills and experience. The role will close to applications at 9 am on Monday 30 September, with video interviews likely to take place w/c 7 October.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Corporate Partnerships
Manager: Director of Income & Engagement
Direct reports: 4
Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)
Salary: £50,000 - £54,000
Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.
Contract: FTC for 1 year (maternity cover)
Overall purpose
The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.
As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.
You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.
You will be:
- a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
- a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
- an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.
The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.
This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Are you passionate about market research and championing the use of insight?
Do you have good knowledge of market research methods and applying these to meet different business needs?
If so, you could be the Senior Customer Research Executive we're looking for.
About the role
In this critical market research role, you’ll champion the voice of our customers by ensuring their needs and expectations are understood and put at the heart of the British Heart Foundation (BHF)’s work. And through your work, you’ll play a part in helping us achieve our vision of a world free from the fear of heart and circulatory diseases.
You’ll work with teams across the charity including marketing, product, retail, and health to develop insight plans, manage research projects and deliver insights to inform decision making.
In this role, you’ll inspire colleagues to value insights and evidence. Your work will help teams see the power of using insights to shape their decisions and strategies.
Using a variety of quantitative and qualitative tools and methodologies, you’ll run in-house research projects end-to-end. You’ll carry out data analysis and provide actionable insights to internal stakeholders such as by delivering reports, debriefs and workshops.
You’ll also manage projects that are outsourced to external research agencies – including procurement, project management and quality assurance throughout the project.
This role sits within the Customer Insight and Analysis team, a team of researchers, data and digital analysts, and data scientists. We work across the BHF to ensure the organisation’s strategy is led with high quality, timely intelligence, and our colleagues can access high quality insight to support decision making, drive growth and improve our products and services.
Working arrangements
18-month fixed term contract, covering an internal secondment.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.
About you
Naturally analytical and curious with in-depth knowledge of qualitative and quantitative research methodologies, you’ll have impeccable attention to detail with an eye for accuracy.
You’ll have experience conducting a range of research projects, in a pure market or social research function (agency or client-side).
With strong communication skills and demonstrable experience of building effective working relationships with key stakeholders, you’ll be confident working with colleagues at all levels.
With strong project management skills and the ability to make complex data tell a story, you’ll be able manage a varied and fast paced workload and conduct research to high ethical standards.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
First stage interview: Candidates are emailed a task to complete in the 30 minutes after their Microsoft Teams interview.
Second stage interview: Candidates are asked to complete a 30-minute task in the time just prior to the Microsoft Teams interview. You will then be asked about the task within the interview.
Our vision is a world free from the fear of heart and circulatory diseases.
Tearfund is looking for a dynamic IT Training Coordinator for our exciting global environment, working to maximise the productivity and online safety of our staff.
Are you a clear thinker and confident communicator, with adaptable presentation skills, and an understanding of cross-cultural issues in a demanding international relief environment?
We regularly hear from staff worldwide who struggle to use IT due to a lack of familiarity or skills. You will be responsible for providing high-quality IT Training and core competencies to our users with;
- IT training needs assessments across the organisation,
- development of high-quality Staff IT effectiveness training,
- development of Staff IT ‘Safe use' training, to keep our charity's data safe,
- monitoring and delivering risk-reduction IT training to users who access Tearfund data & systems
Key Objectives to ensure consistent, accurate, and effective IT training across all Tearfund staff for
- Google Workspace skills
- Basic IT skills (including working in a globally dispersed & mobile organisation)
- Basic Cyber & Data Protection skills
Do you have good IT skills, and can research new software and changing technologies?
You will develop or adapt key IT Training modules to be part of corporate inductions, country/site orientations, and mandatory annual staff competency tests.
Are you good at trouble shooting issues, and handling all the “How do I” questions?
This post would work alongside IT Support to help provide the "on demand" support for Excel/Sheets, Calendar, Mail, and other essential applications users work with daily.
Applicants must be committed to Tearfund's Christian beliefs.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
Contract: This is a part time (17.5 hours per week) contract, flexible working hours will be considered. The full time salary is £31,990 per annum and the part time salary is £15,995 per annum.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
The service you will work in enables NHS Talking Therapies (TT) services in Harrow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work. As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.
A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- A commitment to Twining's mission, vision, values;
- A dedication to promoting mental health and meaningful employment;
- A positivity to champion equality, diversity and inclusion'
- Engage a mixed caseload of around 25-35 clients at any given time (100-125 per year), with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in TT settings, via secure online meeting platforms or over the telephone.
- Along with their NHS clinician, assess clients' support needs with a view to creating, implementing and adjusting a personalised action plan to help improve clients' mental health and achieve their stated employment goals.
- Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career.
- Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances).
- Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary.
The role holder must also:
- NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
- Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
- Knowledge and experience of working in a health or social care setting.
- Evidence of basic counselling skills.
- Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
- Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
- Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
- Able to present confidently to external stakeholders and partners at various levels.
- Proven ability to work effectively and be accountable in an outcome-driven environment.
- Ability to collect and report data to support service performance and evaluation.
- Excellent computer skills including ability to utilise database and Microsoft packages.
- Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
- Knowledge of employment and disability related benefits.
- Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
- Willingness to travel in designated Borough of Harrow.
- This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
London Gypsies and Travellers (LGT) is an organisation which challenges social exclusion and discrimination, working for change in partnership with Gypsy, Roma, and Traveller people.
Our Bright Futures programme provides mentoring, employability, and wellbeing support for Gypsy, Roma and Traveller young people aged 15 – 25 years. We work directly with the young people through tailored mentoring and consistent support to build motivation, confidence, and resilience.
What are we looking for?
We are seeking Youth Mentors with a passion and willingness to empower young people to achieve their full potential.
As a Youth Mentor on our Bright Futures team, you will play a pivotal role in guiding and supporting young people through their personal and employment journeys. You will be a consistent positive presence in their lives, offering advice, encouragement, and a listening ear to enable young people to navigate challenges and transform their future.
Being a Bright Futures Youth Mentor involves:
· Building trust-based relationships with young mentees
· Providing 1:1 mentoring and support to our young mentees on navigating challenges and achieving aspirations
· Guiding young mentees in exploring their interests and accessing training and employment opportunities
· Monitoring, recording and reporting on mentee/s journey and progress
· Collaborating with the programme team for group workshops and community outreach
We are looking to expand our mentoring to GRT communities across London and are offering flexibility around weekly hours and a combination of onsite and offsite mentoring and outreach based on mentee and mentor availability and needs. Do apply and/orget in touch with us to discuss your availability and interest and finding a mutually suitable working arrangement.
What difference will a Bright Futures Youth Mentor make?
Young people from the Gypsy, Roma and Traveller communities often face significant barriers to education, employment, and social inclusion. Starting from a young age, many of them experience open discrimination and stereotyping leading to isolation from mainstream society, loss of opportunities in training and employment, and poorer mental and physical health outcomes among other things.
As a Youth Mentor, you can be the catalyst for change, opening doors to new possibilities and enabling a more inclusive and empowered future for these young people and their communities.
- Through your mentoring and support, you can facilitate:
- Individual Empowerment: Enabling young people to develop a self and purpose, overcome barriers, and realize their potential to engage with confidence in wider society
- Enhancing Employability: Equipping them with the skills, knowledge, and confidence to secure meaningful employment and a sense of purpose
- Promoting Wellbeing: Encouraging healthy lifestyle choices and emotional resilience
- Community Upliftment: Creating a ripple effect of positive change within the GRT community through the next generation
- Tackling Discrimination: Providing young people with the awareness, confidence and support to stand up to the constant and pervasive prejudice and bias present in their lives
Why become a Bright Futures Youth Mentor?
Along with the satisfaction of making a lasting difference in young people’s lives, our Youth Mentors also receive:
- Induction and training suited to the role of mentoring young Gypsy, Roma & Traveller people
- Regular meetings with, and support from, the mentoring programme team
- Opportunity to share experiences through interactions with other mentors and team, wider organisation, and community members
- Valuable experience in developing your support and mentoring skills with vulnerable young people
- Professional growth via outreach, training and development opportunities
- All reasonable expenses reimbursement (e.g. travel and refreshments during meetings)
Application
We are recruiting for Youth Mentors on a rolling basis to expand our capacity and meet growing need for mentors. Contact us to express an interest and/or for an informal no-obligation chat about the role.
We are keen to hear from people with different backgrounds and experiences, including the Gypsy, Roma, and Traveller (GRT) community, as long as you are open and committed to learning and working sensitively with marginalised young people.
We are interested in passionate and committed individuals, with good communication and interpersonal skills, the ability to dedicate a few hours a week to mentoring, and a willingness to make a difference in a young person's life.
If this is you, but you are unsure of what the role entails or if you fit, we encourage you to still apply, or contact us to find out more.
The client requests no contact from agencies or media sales.
You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.
Key details
- Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
- Application deadline: 9am, Friday 4 October 2024
Key objectives:
- To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
- Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
- To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.
-
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a resettlement service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
- Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
- Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
- Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
- Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice -
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
-
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
-
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other -
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
The service you will work in enables NHS Talking Therapies (TT) services in Hounslow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work. As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.
A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
- Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
- Knowledge and experience of working in a health or social care setting.
- Evidence of basic counselling skills.
- Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
- Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
- Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
- Able to present confidently to external stakeholders and partners at various levels.
- Proven ability to work effectively and be accountable in an outcome-driven environment.
- Ability to collect and report data to support service performance and evaluation.
- Excellent computer skills including ability to utilise database and Microsoft packages.
- Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
- Knowledge of employment and disability related benefits.
- Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
- Willingness to travel in designated Borough of Hounslow.
- This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
The client requests no contact from agencies or media sales.