Centre Administrator Jobs

Location: Remote - Multiple locations

Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 18 and 21 October 2024

As part of the selection process, you will be required to complete an IT assessment.

Anticipated start date and induction: 02 December 2024

Salary: £30,000 – £34,000 per annum (depending on experience)

Hours: Full time – 35 hours per week

Days and times: Monday – Friday, 09:00am – 17:00pm 

Contract: Permanant 

Responsible to: Head of Services

Employed by: Age UK Hillingdon, Harrow & Brent

Location: Townfield Community Centre, Townfield Road, Hayes, UB3 2EL - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction. Please note this role will require regular attendance within the Hillingdon, Harrow and Brent area for meetings and events

Closing date for receipt of applications: 12 noon on Monday 30th September 2024

Interviews: 3rd or 4th October 2024

Our Mission at Age UK Hillingdon, Harrow and Brent is to make later life better in Hillingdon, Harrow and Brent. Our values underpin everything we do and our desire is to highlight what is positive about age. We are passionate about making Hillingdon, Harrow and Brent great places to grow old in.

We are looking to recruit an experienced person-centred leader who is passionate about delivering services that make a difference to older people’s lives. We are looking to develop and broaden our prevention of loneliness, wellbeing and later life planning services and you will be key to this. You will have responsibility of maintaining a high level of service delivery with impressive outcomes. You will lead a team of staff with oversight of each service area, will be highly organised and able to make decisions and use your initiative. The role will also involve monitoring service processes, systems, and workforce capacity to enable us to identify areas for change and improvement.

The purpose of the role is to manage and deliver the day-to-day operations. Operating across three London boroughs. We want to reach more people, to help them to connect with others and build new opportunities, to be even more personalised in our approach, achieving better outcomes whilst also improving quality and user experience.

Areas of delivery currently provided by the service include: Good Neighbours service; Clubs, groups and activities; Dementia /CST activities, Digital Inclusion.

The opportunities to make a difference are huge. If you think so too and think you have what it takes to be successful as Community & Social Wellbeing Services Manager, we are keen to hear from you.

We offer a range of benefits including 26 days annual holiday plus bank holidays, a competitive pension with employer contribution of 5%, a health plan and 5 days per year commitment to learning and development.

ABOUT THE ROLE

We are seeking a Programmes Coordinator/Facilitator to join the Safe Ground team in HMP Lowdham Grange, Nottingham and take the lead in the effective setup, delivery, and evaluation of Safe Ground's programmes. The role involves delivering arts-based interventions aimed at supporting participants in their personal development, family relationships, and rehabilitation. You will be based at HMP Lowdham Grange, where you will develop collaborative partnerships with colleagues at the Visitors' Centre, as well as with key prison teams, wing staff, and, most importantly, the programme participants. 

SIG Safe Ground is a nationally recognised and award-winning arts organisation, specialising in the design and delivery of impactful, arts-based therapeutic group interventions. With nearly three decades of experience, we have established ourselves as leaders in transforming lives within both prison and community settings. Our evidence-based programs are known for their artistic high quality and adaptability, offering flexible delivery options and bespoke solutions tailored to the specific needs of each service.

You will be required to undertake additional training and vetting as per the requirements of the prison. 

Hours/Shift Pattern: 37.5 hours Monday to Friday 09:00 - 17:00, hours may vary dependent on needs of the service.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What we offer:

• 25 days annual leave, increasing with length of service
• Training and Development including access to courses, upskilling, and progression plans
• Employee Assistance Programme including counselling
• Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Life Assurance Scheme
• Cycle to work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We're looking for someone with a passion for arts-based interventions, you will see relationships as central to personal development and be creative in your approach to positively influence and persuade others. You will be able to use group work, arts, and drama techniques to support participants to rehearse new behaviours and experience alternative perspectives. You will have excellent communication skills, and support skills. 

What we are looking for:

• Background in arts education, dramatherapy, applied theatre or equivalent 
• Practical experience and/or knowledge on group work facilitation
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT proficiency, able to learn new software. Confidence in Microsoft packages
• Resonance with Safe Ground and Social Interest Group values
• Understanding and/or experience working with therapeutic groupwork techniques, be able to deliver this to others
• Ability to follow organisational policies and process in line with external governance

What we would like, but not essential:

• Previous experience within a prison or other criminal justice setting and/or within a similar role
• Previous experience in a similar organisation/industry/role
• Understanding/experience working with therapeutic groupwork techniques
• Ability to positively persuade, empower, and influence others

OVERVIEW OF KEY RESPONSIBILITIES

• Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants within the prison at various stages of their personal journey.
• Coordinate all aspects of promotion, recruitment and evaluation of programmes.
• Develop content and deliver this to different learning needs and styles.
• Co-Facilitate workshops and activities to support rehabilitation, combining arts-based interventions with course delivery.
• Collect and manage feedback, using this to continuously improve content and programmes. 
• Support with all aspects of risk management, information management, and case recording as needed.
• Admin will vary.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Could you be the highly motivated individual we're looking for?

This post is fixed term maternity cover. We are looking to recruit a Project Worker  in our Transition to Independent Living and Training Flat team at the Barnardo's Swansea Service, Barnardo's Cymru Western Bay Locality. 

What is Barnardo's Swansea?

At the core of all Barnardo's Swansea Services we recognise the importance in building children and young people's self-confidence, resilience and emotional wellbeing. 

Our services include:

• Bloom  - Life coaching and befriending
• Supported Lodgings – providing supported accommodation with a host family
• Transition and Training Flats Service – independent living experiences and life skills support
• Barnardo's Wellbeing Service – emotional wellbeing support for children and young people aged 9 to 17 years

As part of the Transition Training Flat Service you will undertake direct, planned and structured one to one and group sessions with young people. Working toward distinct outcomes you will support young people to reach their person-centred goals in a trauma-informed way.

Key elements of the service include:

• Group work promoting independent living skills to young people in preparation for their ‘move on' housing options. This will include delivering accredited Independent Living Skills programmes, facilitating visits to accommodation providers, as well as providing opportunities to develop practical skills such as cooking, budgeting, cleaning and bill paying in a home environment
• Support for those at risk of homelessness or those at risk of placement breakdown, for young people aged 16+. This is targeted one-to-one support for those young people who may be experiencing instability in their accommodation or placement.
• This service will provide young people aged 16+ with an independent living experience in order for them to better understand their accommodation needs and options. Intensive individual support will be provided to those young people accessing the training flats (includes evening and weekend working).

What does the Job Role involve?

Your duties will include:

• This service provides support to young people from 9am until 8pm Monday to Friday and from 10am until 6pm on weekends.
• The service requires flexibility of work as we support young people around their needs. This means rota working including the evenings and weekends.
• Working with young people and professionals to develop agreed support plans.
• Delivering accredited group work programmes in the areas of Independent living and tenancy readiness.
• Visiting and supporting service users in their placements providing support to young people and their carers.
• Visitingyoung people accessing the training flats on a regular, planned basis. Undertaking entry/exit tasks, safety and welfare checks as well as responding to emergencies and crises that may arise within service hours.
• Supporting young people to ensure they are aware of their accommodation options and entitlements in readiness for move on. This will include assisting young people to complete benefit applications, offering support through appeals as well as supporting service administrators with the monitoring of data.
• Supporting young people to integrate into their communities and to encourage participation in community events and activities.
• Tracking a young person's support journey through the use of outcomes scoring. To discuss, score and record outcomes, implementing a young person-centred approach.

You will have (essential criteria):

• Knowledge of the issues affecting young people particularly those who have been ‘looked after', are care leavers, or are homeless/threatened with homelessness.
• Experience of direct work with young people in a relevant setting.
• Experience of creating tailored support plans with young people and demonstrating the positive outcomes achieved.
• Experience of delivering group based sessions such as issue-based workshops and independent living skills programmes.
• Experience of managing a workload and prioritising competing demands
• The ability to travel independently to meet the requirements of the post.

Additional Information:

You must demonstrate in your application that you currently use the skills outlined above, and those in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.

Although this contract has a fixed term status currently until 31st March 2025 funding is awarded annually and we are waiting to find out if funding will continue past this date. Should continuation funding be received, the post will be extended to 11th July 2025. 

Your main office base will be at Barnardo's Swansea, Penlan but you will be expected to work locally.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Deputy Service Coordinator

ABOUT THE ROLE

Reports to: Service Coordinator 

Hours of work: 40 hours per week

Salary: £30,706.00 rising to £31,844.80 in year two

Place of work: London community houses, West Norwood

Contract type: Full time, permanent

Closing date: Midnight , Sunday, 13th October 

Are you an energetic and compassionate individual, passionate about managing and inspiring the team of 15 care and support workers to facilitate the practical, social, and spiritual needs of adults with learning disabilities in their vibrant community?

This is an ideal step up for someone with knowledge and experience of supporting people with learning disabilities, an enthusiasm for their values, and the ability to inspire and manage others. 

As Deputy Service Coordinator, you will be part of a caring and committed team, and have opportunities for fun, personal and professional development, and friendship in the process. 

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from their mentorship programme, these are some other benefits you get by working for them:

- Joining shared meals since cooking and having a meal together is what they are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme

Main purpose of the role:

The Deputy Service Coordinator splits their time between the office organising rotas, liaising with families, social services, and health care professionals, and providing a minimum of 20 hours a week of direct support, as well as one weekend a month on the rota, depending on the needs of the service. 

The role requires the postholder to take responsibility for being on call between the leadership team. There is an additional payment for on-call duty. 

You will deputise for and support the Service Coordinator in leading and managing a community group comprising of a range of services for people with a learning disability and a team of support assistants. 

The Deputy Service Coordinator supports the Service Coordinator in creating Community and leading the service delivery within the group in line with their values and standards and the requirements of the Care Quality Commission [CQC].

Key essential criteria:

- Openness to work with, and grow in relationship with, people with and without learning disabilities, and get to know their community life.
- Substantial experience of developing and implementing person centred and self-directed support for people with a learning disability.
- An ability to understand the value of faith based service provision and to articulate it to others outside of the organisation.
- Evidence of relevant continuing professional development.
- Practical knowledge of Microsoft Office, in particular Excel. 
- Organisational skills to support the creation and management of service schedules.
- Supportive of the aims and principles of our client and enthusiastic about working within an organisation which is both a high-quality service provider and an ecumenical Christian community.

ABOUT OUR CLIENT

Our client is intentionally inclusive, bringing together those with and without learning disabilities, in their community of more than 100 people. One of the UK communities, they’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
 
Their community includes over 30 people with learning disabilities, with lots of different support needs, who they support at home and in their workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Their team of employed assistants provides further support and care to their core members.
 
They have lots of diversity and lots of opinions. They love people, they love their busy, vibrant city, and they welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, their mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured.  Together, they want a more inclusive, compassionate world.

They’re now looking for a new Deputy Service Coordinator to join their leadership team. You will support the Service Coordinator to deliver high quality person-centred support for the Apple Group, one of their three community groups The Apple Group supports 8 people with learning disabilities with differing needs, who live in 4 houses in their supported living programme.

A full job description and person specification can be found in the recruitment pack.

Closing date: Midnight, Sunday, 13th October
Interviews will be held on week commencing 21st October

To apply, please read the full job description, and person specification, submit your cover letter explaining how you meet these, and answer the questions on their online application form.

Please also read their privacy notice for job applicants.

REF-216 846

Introduction   

Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening. 

As our Intergenerational Care Coordinator, you will lead the intergenerational care strategy, organising events and building connections across generations. You'll collaborate with schools, community groups, and Jewish organisations, while designing lesson plans and contributing to educational projects. Your work will have a positive impact, promoting our values and enhancing lives. 
 
What will your typical day involve? 

You will lead the intergenerational care strategy, working with Nightingale Hammerson teams and external stakeholders. Key tasks include organising intergenerational events, creating spontaneous engagement opportunities, and fostering communication with Jewish organisations, synagogues, schools, and community centres. 

You'll produce reports to show the impact of the programme and contribute to educational and research projects. Impeccable customer service is essential, as you'll welcome visitors and ensure a positive experience. Additionally, you'll develop departmental processes to improve efficiency and promote Nightingale Hammerson’s values. 

You’ll also handle telephone and email enquiries, maintain strong working relationships, and occasionally support evening and weekend events. 

Who are we looking for? 

The ideal candidate will be educated to degree level or equivalent, with a Diploma in Intergenerational Care and Education being essential. They must demonstrate a willingness to have a positive impact on people’s lives, possess excellent communication skills with a kind and caring approach, and have a strong understanding of Jewish culture and way of life.  
 
Essential skills include literacy and numeracy for producing written materials and statistical information, alongside excellent IT skills, particularly in Word, Excel, PowerPoint, record systems, and video call programmes.  
 
Flexibility to meet service needs and the ability to work independently without constant supervision are key.

Experience in healthcare or educational settings is required, along with experience in leading or coordinating groups. The candidate should have experience designing lesson plans, and while experience in leading intergenerational engagements is desirable, it is not essential.

What is in it for you? 

• Car parking on site (Nightingale House) 

• Transport from East Finchley Tube Station (Hammerson House) 

• Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House) 

• A friendly, supportive, team working environment 

• Highly competitive rates of pay 

• Training & development opportunities  

• Flexible working patterns 

• 25 days including bank holiday annual leave, increasing over time 

• Subsidised staff restaurant (Nightingale and Hammerson House) 

• Refer a friend bonus scheme (T&C applied) 

• Cycle to work scheme 

Hours 

Full-time 37.5 hours a week 

Salary 

£31,000 - £34,000 (FTE) per annum 

Apply Now 

If you meet the above requirements, we’d love to hear from you! 

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis. 
 
Values
 
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. 

Agencies 

No Agencies, please. 

Safeguarding 

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements. 

Sponsorship 

This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System. 
Please do not apply if you require sponsorship. 

Diversity 

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced HR Officer to support on employee lifecycle administration, and proactively contribute to the review and development of HR processes at CASPA with a strategic focus on accessibility and user experience in a neurodiverse organisation.

The HR Officer plays a key role in supporting the HR and Operations Team to develop and maintain a positive, engaging, and inclusive working environment for our staff and volunteers.

CASPA’s ideal HR Officer is self-aware with a growth mindset, and takes a flexible, agile, a creative problem-solving approach to their work. They have a strong and resilient work ethic and understand the value and importance of maintaining confidentiality in HR matters, and align with CASPA’s mission and values.

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more. 

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

The Role

We are looking for a Deputy Cinema Manager to join the existing team at the Royal Victoria Infirmary in Newcastle.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We run 4 regular inpatient screenings each week which includes evenings and weekends. The roleholder will be required to work on Saturdays as one of the two days to be worked each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends so the role requires regular evening and Saturday working.
• On screening days be responsible for:
  • Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
• Assist with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
• Support the development and roll out of any new type of screenings we embark on.
• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building key relationships with hospital staff and members of the Infirmary’s Charity.
• Help develop and manage effective partnerships throughout the hospital and community
• Representing the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties

• Deputise for the Cinema Manager as and when required.
• Provide holiday or emergency screening cover when required.
• Help manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the Newcastle MediCinema, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. We work with NHS, academia and community organisations. 

An exciting support role has become available in Maudsley Charity’s Grant Programmes team.

Are you looking for a new challenge, a place you’ll be valued, and a team you can make an impact on to achieve common goals? Can you communicate effectively and work with a senior team and senior external stakeholders?

We’re looking for a Team Support Officer and PA to provide PA support to our Director of Programmes and provide administrative support to the Programmes team’s delivery of work. The ideal candidate will share our values, have excellent attention to detail, a strong sense of initiative and an approachable manner.

Maudsley Charity – Team Support Officer and PA

Location: Denmark Hill, London (and home working)  

Salary: £33,000 per annum, plus excellent benefits 

Contract: Permanent        

Our small, ambitious team works in a collaborative and supportive way. A big focus of the role is prioritisation and planning, so you’ll support the Director of Programmes, Head of Impact & Effectiveness and wider team to prioritise, forward plan, manage diaries and prepare for meetings. This is a great role for someone wanting to develop their administrative experience and exposure to board and executive level working. You will have responsibility for supporting a Trustee level grant making committee. You’ll get exposure to the strategic overview of the Charity and insight into managing teams, grant-making and charity operations. You’ll quickly see the impact you can make within the team to improve our effectiveness and ways of working; and what we’re working to achieve as a charity. 

Maudsley Charity works primarily with South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology and Neuroscience, King’s College London, as well as a range of voluntary and community organisations to fund ideas, big and small, that drive service improvement and support people who experience mental illness. 

The Charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham and Southwark), but the work we fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. The Charity is committed to ongoing development and learning about how to make an impact. Find out more about our change model that underpins our way of working.

We are based in our vibrant offices in the Ortus Centre, Denmark Hill; a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few):

• Hybrid working, 2-3 days spent with the team at Ortus/onsite each week and 2-3 days at home/offsite.
• 25 days annual leave, with a further one day after 3 years’ service and a further one day after 5 years’ service. Plus, additional non-working office closure days over the Christmas period.
• Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution.

Maudsley Charity is an equal opportunities employer and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness. 

Speak to Harris Hill about joining our ‘Ask Us Anything’ webinar to really “ask us anything” about the role and understand our values.

How to apply

Maudsley Charity removes bias from the recruitment process to ensure fairness. This is done by initially asking interested applicants to answer four competency-based questions – these will be anonymously scored by the panel. You’ll still need a CV to have productive conversations with the Harris Hill Consultant, but CVs will only be reviewed by the Charity if you are invited to interview.

Ask Us Anything webinar: Friday 27th September 12-1pm

Closing date for applications: Friday 4th October 5pm

Recruitment exercise (carried out online): Thursday 17th or Friday 18th October (c.40 minutes)

Interview (face-to-face in Ortus): Friday 25th October (c.45 minutes)

If you would like to receive further information and discuss this role, please contact Emma Stone at Harris Hill via the apply button.

 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are seeking an Impact and Evaluation Manager to work closely with our Head of Data and Impact and Senior Data and Impact Officer. A key part of the role will be helping develop further how we evaluate the impact of our programmes. You’ll also be responsible for producing reports for different audiences including external partners and staff members delivering the IntoUniversity programme in our centres, and supporting with the management of our Salesforce database. As part of a small team, you’ll be involved in impact projects and providing key data support from the start. 

The role at a glance

Contract

Full-time, permanent

Start date

October 2024

Working hours

09:00 to 17:30, Monday to Friday.

We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 80% of the time with 20% working from home. 

Salary £38,100 (including £2,600 London contribution)

Location

IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ

Annual leave

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year.

The main duties of the role

• To work with the Impact and Operations teams to improve programme evaluation, including designing qualitative and quantitative impact and process evaluations.
• To lead the delivery of evaluations, including data collection, analysis and reporting.
• To act as an impact expert for the charity, using data and impact reporting internally and externally to develop IntoUniversity’s strategic goals
• To play a key role in the formal data and impact reporting for the charity including the production of Impact Reports and annual university reports, and ensuring the impact microsite is kept up to date.
• To prepare reports on the performance of the charity, collating data and presenting it in clear formats for a variety of internal and external audiences including: staff delivering the programme; Regional Operations Managers; the charity’s Senior Leadership and Senior Management teams; Trustees; Donors; University partners.
• To develop and maintain expertise in research and evaluation methodologies
• To keep abreast of research and policy developments in relation to the higher education and charity sectors.
• To lead on developing and delivering Impact training for new and existing staff. 
• To support the management of IntoUniversity’s Salesforce database including the maintenance of database records, creation of new features, producing and analysing reports, supporting and training staff in itsuse, and reviewing the effectiveness of the database as a monitoring tool. Salesforce training will be provided.
• To support members of the delivery team with Salesforce queries and requests for data and analysis.
• To represent the charity at relevant conferences and events.
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
• To maintain the ethos and values of the charity and positively promote the work and activities of the charity at all times.
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities document.

A Bit about Us:
WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund
programmes and services to make it possible for children and young people living with serious illness to be cared for at
home instead of hospital.

What we are looking for:
We are seeking an enthusiastic and well organised Family Engagement Coordinator to work within our Family Team. This
role will be working directly with charity beneficiaries - parents and carers of children with serious and complex health
needs. This is a diverse and interesting role that is central to the development and expansion of our WellChild Family
Tree service.

Purpose of the role:
The Family Engagement Coordinator is vital to the success of the WellChild Family Tree Network. This is a growing network
that exists to connect families across the UK caring for a child with serious and complex medical needs with each other
and with WellChild. Through its online Facebook forum, and programme of activities, events and communications, it
provides members with the opportunity to make friends, make memories and get support.

Working within the Family Team and as part of the wider Programmes team this role will report to the Family Programme
Manager and is central to the development and expansion of the WellChild Family Tree. Key to this role is taking ownership
of and delivering a well-defined WellChild Family Tree membership experience that attracts and engages families from
across the UK and includes the provision of high-quality content and regular communications.

For the full details of the role, further contact details for more information and the JD/PS please see the enclosed documents.

Whilst the closing date for applications is 9am 8th October 24 we will be reviewing applications as they come in so may close the role earlier than advertised if we recieve sufficient applications.

We look forward to receiving your application!

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year plus bank holidays (pro rata)
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) as well as discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

JOB PURPOSE

The Children and Young People’s Mentor will work within the CYP team to deliver services relating to children and young people affected by Domestic violence and Abuse.

They will hold a caseload for direct 1-1 work with young people/ girls and deliver a programme of groups in schools to adolescent girls. Responsibilities will include recording of data, reporting and completing evaluations.

They will be expected to promote the work of the Rising Sun and take a share of responsibility in delivering or assisting with promotional work within the organisation.

MAIN DUTIES AND RESPONSIBILITIES

Service delivery

• Work 1-1 with young people (aged 11 to 15 years) affected by Domestic violence and Abuse
• Build positive working relationships with local schools to deliver this programme
• Hold own caseload and respond in a way that understands the needs of the young people the Rising Sun supports
• Work in a mentoring capacity with children and adolescents with a specific focus on domestic abuse and its impact
• Recognise the impact of domestic abuse on young people and families; showing empathy and understanding in working with these families and developing the capacity to adopt a trauma informed approach to the work
• Support and facilitate groups in schools and in the community focusing on healthy relationships, spotting red flags etc
• Work flexibly with young people and meet with them in a variety of settings such as schools, colleges and community centres, depending on their needs
• Work creatively and flexibly to help support a vulnerable and at times challenging client group.
• Build relationships with partner agencies such as social care, early help, schools, police and health services
• Attend meetings on behalf of the Rising Sun where necessary, promote multi-agency working and build positive working relationships with external agencies at all times
• Work as part of a team, supporting colleagues and building positive working-relationships with team members
• Availability to work some evenings and weekends as required
• The ability to manage time well and prioritise tasks depending on day-to-day events

General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners
• A good knowledge and understanding of using IT programmes such as Word and Excel
• Complete administrative tasks as required and ensure that paperwork and evaluations are kept up to date
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Be proactive and solution focussed while paying attention to detail
• Participate in supervision, training and meetings as required
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

Knowledge and Qualifications

• A relevant qualification in working with children and young people (Desirable)
• A thorough understanding of violence against women and girls with a particular focus on domestic abuse (coercive control, sexual violence, so-called ‘honour- based violence’, forced marriage and FGM)
• Experience of working with young girls and adolescent females with focus around understanding emotions, shame and gender identity (Desirable)
• Excellent understanding of the impact of domestic violence on children and young people, families and communities
• Thorough knowledge of safeguarding practice, procedures and legislation
• Good understanding of the operation of the agencies working together to support survivors such as social services, police, MARAC etc (Desirable)

Experience

• Relevant experience of working 1 to 1 with young people
• Experience of facilitating groups with young people (Desirable)
• Experience of advocating for the rights of survivors to access safety and freedom alongside partner agencies to facilitate this
• Experience of assessing needs, safety and support planning, considering accessibility needs
• Proven track record of building and maintaining networks and working with partner agencies and other stakeholders to develop and deliver services (Desirable)

Skills

• Excellent listening and communication skills with a wide range of people of all ages and backgrounds
• The ability to work well within a team and responsibly on own initiative and of maintaining confidentiality
• A flexible, proactive approach and a good ability to prioritise work
• Good project and time management skills and the ability to work effectively under pressure and to deadlines
• Good data collection, monitoring and IT skills, including word processing and using databases and spreadsheets

General

• Work co-operatively with colleagues, statutory and non-statutory agencies
• Clear boundaries and a willingness to accept line management and make effective use of supervision
• A good understanding of the importance of confidentiality, safe practice and health and safety procedures
• A good understanding of cultural issues, anti-discriminatory practice and equal Opportunities
• A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values
• Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct

Summary

• Answering enquiries and advising readers on sources in the Library.
• Supervising visitors to the Library including researchers, maintenance contractors and tour groups.
• Cataloguing and classifying a range of printed books, including rare books and more complex modern material.

• Demonstrable commitment to a career in library work
• Experience of working in a public service environment

Job Title - Senior Research and Child Participation Officer

Contract - Permanent

Hours – 35 hours per week

Salary - £42,000 to £45,000 (depending on experience)

Location - Coram International, Coram Community Campus, 41 Brunswick Square, London WC1N 2QA

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram International is a consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.

Our work involves providing technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training and research covering a broad range of thematic areas. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.

We are seeking a social researcher, with strong knowledge and expertise in child participation to contribute to all aspects of our work. The position will mainly involve taking a lead role in designing and implementing research studies, assessments, evaluations, mapping and situational analyses relating to children. We are particularly interested in the candidate having a background in participatory work with children. International travel to the range of countries in which Coram International works is an essential part of this role and will be for periods of between 1 to 3 weeks (per mission), up to a total of approximately 3 months per year.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 23:59:59pm, 11th October 2024

Interview date: Weeks commencing Oct 14th and Oct 21st

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.