Cause Community Manager Jobs in Clerkenwell, Greater London

Position: Customer Services and Central Administration Officers
Type: Full time 35 hours per week
Contract: Permanent
Location(s): Office based in either London, Cardiff, Edinburgh or Belfast - with the flexibility to work remotely 1 day per week.
Salary: Starting from £25,791 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £25,791 per annum, increasing to £27,403 after 6 months service and satisfactory performance and to £29,015 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers. We are looking for three motivated and friendly Customer Services and Central Administration Officers to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Please note: We currently have 3 vacancies; 1 based in our London office, the other 2 based from our offices either in London, Cardiff, Edinburgh or Belfast. Please specify your preferred location in your covering letter.

Closing date for applications: 9:00 on Monday 30 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Early applications are strongly encouraged as interviews will be scheduled on an ongoing basis and this role may be filled before the advertised closing date.

This role is primarily based in our London office, with a hybrid working arrangement of 2 days in the office and 3 days working from home. Alternatively, the position can be fully remote within the UK under a homebased contract, in which case the salary will range from *£44,400 - £48,229.

(*) This salary includes a market supplement of £7,663, which has been added to reflect current market conditions.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Despite the challenges we've all faced over recent years, we have grown income and smashed our targets, making a transformational impact for people in poverty. Your next career step could see you joining our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise more than £40 million annually to tackle the root causes of extreme poverty.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.

Learn about our vision, mission and values

About the role

The Digital Optimisation Analyst is instrumental in advancing Christian Aid's digital strategy and supporting colleagues in achieving their ambitious digital, fundraising and supporter engagement goals. Through utilising measurable data and analytical tools such as Google Analytics, the role provides in-depth campaign analyses, performance reports, and a deep dive into users' online activities and behaviours. The deliverable insights and contributions empower teams to make data-driven, impactful decisions that generate positive change across the organisation.

About you

You will be the go-to expert in digital analysis, working closely alongside a variety of teams to maximise the reach, engagement and conversion of our digital journeys. You will be comfortable managing competing priorities and proactively engaging with multiple stakeholders. Alongside digital analysis projects, you will have a finger on the pulse of current trends, tools and best practice across the digital space.

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

-Understanding User Behaviour: Can you describe a time when you used analytics tools to analyse user behaviour on digital platforms? How did you use this data to enhance the user experience, and what did you achieve?

-Optimising Campaign Performance: Please share an experience where you identified opportunities to improve campaign performance in the digital space. How did you develop and test hypotheses to achieve better results?

-Empowering Teams with Insights: How do you ensure that the insights and reports you provide to teams are actionable and relevant to their objectives? Can you share an example of a time when your insights directly influenced a team's strategy or approach?

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance

Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours. 

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.

The primary focus of the role is to maximise the net contribution from local fundraising but also to  drive community awareness and engagement with Marie Curie.  This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.

The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie.  With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.

The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

CLOSING DATE: 9am, Monday 30th September.

Prospectus is delighted to be working with an international non-profit organisation who recognise and reward efforts to protect oceans and safeguard seafood supplies for the future. Our client wants future generations to be able to enjoy seafood and oceans full of life, forever. Their vision is of the world’s oceans teeming with life, and seafood supplies safeguarded for this and future generations. Their mission is to use their blue fish label and fishery certification programme to contribute to the health of the world’s oceans by recognising and rewarding sustainable fishing practices, influencing the choices people make when buying seafood and working with their partners to transform the seafood market to a sustainable basis.

We are excited to recruit for a Head of Content to join their Global Marketing and Communication Team, based from their London office. The purpose of this role is to lead on the commissioning and co-ordinating of compelling content to ensure growth of public support for its environmental mission as well as ensuring stakeholders are updated and inspired about their work. This role oversees audience engagement on social media channels, the web and newsletters. The post-holder has a strong focus on delivery to deadlines, as well as the development and execution of a global content strategy. Working closely with regional colleagues, the role will also ensure that there is effective distribution of content across their global network.

The successful candidate will bring excellent experience of content creation with significant editorial expertise to ensure compelling story-led content. You will have considerable experience in developing and executing successful content strategies across multiple channels with an excellent knowledge of the social media landscape, platforms, and how best to utilise these to grow audiences. You will bring exceptional leadership and management skills, with the ability to nurture and motivate teams. You will also demonstrate a passion for the cause, bringing a strong commitment to environmental sustainability. In addition, experience of working in a global context or across multiple networks would be an advantage.

To apply please submit your CV only in the first instance, preferably in Microsoft Word/PDF format. Following your application you may be contacted by Prospectus to provide further information or a supporting statement to assist with the recruitment process. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
 
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based in the London office (Working from home is an option in line with Crisis’ Hybrid Working policy with a minimum of two days a week working in the office)  

About the role 

As Crisis’ Media Officer, you will play a key role in securing impactful media coverage that inspires the public and politicians to join our fight to end homelessness by raising awareness of our influencing campaigns and fundraising events. You will help to build Crisis’ profile by bringing to life our work, demonstrating how we end people’s homelessness for good through education, training and support with housing, employment, and health.

Your role will be creative and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their stories and empower them to do so. At Crisis we always champion the voices and experiences of the people who we support. You’ll help create bold and hard-hitting news stories to engage our audiences and bring to life some of our biggest organisational campaigns, like our annual Christmas appeal. You will also help make the most of reactive opportunities that come through to our press office and help build relationships with key journalists. 

About you 

You will have: 

• Experience of working within a busy press office environment/ PR agency or as a journalist. 

• Experience of supporting with or delivering impactful media campaigns or stories that have helped secure quality coverage in national and regional news outlets, as well as softer consumer features.

• Excellent writing skills, with the ability to craft engaging copy for a range of audiences, including political, consumer, tabloid, trade and everything in between. 

• Experience of working with case studies, identifying and preparing stories for the media and empowering people to share their experiences.

• Strong news sense, with a good working knowledge of the UK media, including digital media production, with experience of creating digital first coverage and amplifying campaign messages creatively in the digital sphere.

• Dedication to Crisis’s purpose and values including equality and social inclusion.    

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 29th September 2024 23:55

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Interview process: Competency-based interview + written task.

Interview date and location: Wednesday 9th and Thursday 10th October 2024, in-person at our London office.

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team  to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Research Coordinator

Location St Matthews Church, Wandsworth Bridge Road, London, SW6 2TX
Contract:  Fixed Term Contract, Full time
Salary Between £34,000 and £37,000 per annum (dependent on experience)
Hours 37.5 per week

Hammersmith & Fulham Foodbank is seeking an experienced Research Coordinator to join our team.

As the research lead you will be conducting exciting and innovative research projects and embedding a research culture across our organisation. You will be involved in campaigning for change and thought leadership activities within the borough and beyond.

The Research Coordinator will take forward some of our strategic goals around evidencing the causes of Foodbank use, participation work with those using Foodbank services and influencing work and practice across our Foodbank.
This role will be responsible for conducting primary research covering a range of areas to better understand the lived experience of people experiencing and at risk of food poverty, the causes of food poverty and solutions to ending food poverty and hunger. You will benefit from the established support network of other Trussell Trust Foodbanks conducting similar research programmes. The Research Coordinator will be a key part of our wider stakeholder engagement, using evidence to ensure that H&F Foodbank is a respected evidence centre working towards our goal of ending food poverty.

Key Responsibilities:

• Research Design and Delivery: Oversee the design, delivery, and analysis of impactful quantitative and qualitative research projects aligned with strategic goals. 
• Strategic Monitoring: Monitor, capture, and report on the progress of strategic research plans, adjusting priorities based on continuous learning and changing circumstances.
• Partnerships and Engagement: Establish and nurture partnerships, collaborating with relevant organisations to share best practices, enhance research outcomes, and contribute to the broader community.

What You'll Bring:

• Demonstrated experience in designing, delivering, and presenting both quantitative and qualitative research projects.
• In-depth understanding of the voluntary sector and practical experience working with disadvantaged, marginalised, or socially excluded groups.
• Track record of successfully devising and delivering projects aligned with strategic goals, with the ability to thrive in an independent and collaborative environment.
   

What We'll Offer:

• Full-time (37.5 hrs) fixed-term contract to December 2025 with a possibility of extension (linked to funding)
• Competitive salary
• 33 days annual leave
• Pension scheme
• Competitive benefits
• Opportunities for professional growth.
   

Application Deadline:

The closing date for applications is initially set for Sunday 29th September 2024, but depending on the number of applications received, we may bring this forward. We encourage early applications.

Further details:

Location: Based at St Matthew’s Church, Wandsworth Bridge Road, London, SW6 2TX, with regular work across our sites (see locations page of our website). Opportunity for some home working by arrangement.

Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.

Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.

Strictly no agencies, please.

About Hammersmith and Fulham Foodbank:

We are the Hammersmith and Fulham Foodbank, an independent charity and proud member of the Trussell Trust Foodbank Network. Our mission is the prevention and relief from poverty. We provide a range of essential services, offering professional advice through our partners such as Citizens Advice H&F and Anchor Counselling. We believe in helping 'the whole person' when possible and aim to respond quickly to the needs we see around us.

Closing date 29-09-2024

REF-216 695

Personal Independence Coordinator

Salary £29,278.41 / Full Time / 35 Hours per week

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator.

If you are an enthusiastic, compassionate and person-centred individual, this could be the role for you.

PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks. We have adapted our way of working in response to COVID, helping older people to access technology and connect in new and exciting ways.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

 · Excellent communication and listening skills

· A positive cheerful attitude, and the ability to problem solve

· A cheerful, friendly and outgoing personality

· The ability to work flexibly, alone and as part of a team

*Due to the high volume of applications received, we regret we shall not be able to contact applicants who are not shortlisted for interview.

CVs will not be accepted

This post is subject to a Disclosure and Barring Service check.

Closing Date: for applications: 9am, 21st October 2024

Interview Dates: Week commencing 28th October 2024

The organisation

Every year in the UK, around 100 children are diagnosed with neuroblastoma, a rare and aggressive cancer that mostly affects children under five. Neuroblastoma UK is a small national charity dedicated to finding a cure for this life-threatening disease - and is seeking a talented Senior Fundraising Officer to help us raise vital funds. 

For 40 years, we’ve funded leading research to develop new, more effective and kinder treatments for children with neuroblastoma. You’ll be joining us at an exciting time for the charity as look to fund further research projects to help fight childhood cancer and save more young lives, and build our profile across the national media and social media channels, using the support of our celebrity patrons and families. 

The role

The Senior Fundraising Officer is responsible for managing our portfolio of events and liaising with our community fundraisers to maximise their fundraising, as well as managing our individual supporters and managing fundraising admin across multiple areas. A key part of the role is ensuring our fundraising is compliant and developing strong relationships with our fundraisers. 

The charity has a small team so everyone helps with thanking and banking, database management and administrative tasks and this role gives you the opportunity to have lots of autonomy and creative freedom in developing our fundraising.

Currently, this role reports to a committed Board of Trustees, many of whom have a personal connection to the cause. 

We are happy to offer a balance of remote and office-based working. Staff receive a range of benefits including 30 days annual leave (exclusive of public/bank holidays), pension and training/development opportunities to help you achieve your full potential.

Responsibilities

• Managing our portfolio of challenge events and their participants, as well as the relationships with our committed community fundraisers, to support them and help them to maximise their fundraising.

• Promoting and managing our small Lottery product, ensuring we are compliant with regulations.

• Ensuring all relevant fundraising administration is carried out to ensure that, for example, the database is kept up to date, that we can accurately report on income etc. 

• Ensuring assets are regularly reviewed and updated.

• Supporting the Senior Communications Officer to develop, maintain and deliver annual social media calendar, developing engaging, impactful and relevant content, monitoring comments and engagements.

• Supporting in duties outside of your specific team or department as required.

Person Specification

• Demonstrable experience of fundraising, ideally with experience in Community & Events fundraising 

• Microsoft Office skills – especially Excel

• Excellent organisational skills

• Excellent communication and interpersonal skills

• Excellent attention to detail

• Able to work well alone and in a team

• Excellent phone manner

• Ability to deal with sensitive situations with empathy

• Happy and able to work autonomously

• Proactive in optimising existing processes to improve performance

• Proactive in looking for innovative opportunities for Neuroblastoma UK’s fundraising

• Sympathetic to the aims and values of Neuroblastoma UK

• Experience of working with a database – we use Beacon

• Proactive in looking for solutions to any barriers you may encounter - solution focused .

Application Instructions

Please submit CV and cover letter to apply for this role.

The cover letter should detail why you would like to work for Neuroblastoma UK and why you would be a good fit for the role.

If you have any questions, please get in touch.

Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)

Contract: Associate

Hours: Variable, according to demand for services/caseload and role in investigation

Salary: £25.25 per hour (50% professional rate for travel plus expenses)

Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the Role

We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.

The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.

The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.

Please Note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Please note this is a rolling recruitment campaign

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

London office – hybrid schedule with 2 days/week in the office

The International Fund for Animal Welfare is a global non-profit helping animals and people thrive together. We are experts and everyday people, working across seas, oceans, and in more than 40 countries around the world. We rescue, rehabilitate and release animals, and we restore and protect their natural habitats. The problems we’re up against are urgent and complicated. To solve them, we match fresh thinking with bold action. We partner with local communities, governments, non-governmental organisations and businesses. Together, we pioneer new and innovative ways to help all species flourish. 

We’ve been around for fifty years, but we know our solutions can’t stay the same. We have to be nimble, curious, and open to new partners. In short, we have to think, and act, differently.

Across six continents and the ocean, we have rescued more than 200,000 animals. That’s just a fraction of the number of animals living in distress, to be sure. But when we measure our progress, we find cause for hope.

Position Summary/ Objective

A new role within our European region, the Paid Social Media Specialist will be working closely with our Senior Digital Marketing Lead (UK) to deliver world-class paid media campaigns on multiple digital platforms in multiple countries.

This role will work across IFAW’s four fundraising markets in Europe: France, Germany, Netherlands and the UK to grow our paid media revenue. The role will focus on Social and Search advertising but also to experiment with new emerging platforms.

Directly reporting to the Senior Digital Marking Lead in the UK, this role will coordinate and plan new paid social campaigns and content, working closely with the Digital Leads, and the Senior Fundraising and Marketing Manager, to roll these out across our markets.  You will work across a variety of channels such as Meta/Facebook, Instagram, TikTok, Twitter, Reddit, Bing, Google, YouTube, Pinterest, Spotify and more.

Role and Responsibilities

Working with the Digital Marketing Lead in each country (France, Germany, Netherlands and UK), the role will:

- Coordinate, develop, execute, and optimize paid digital campaigns from conception to launch and completion across EU fundraising markets.

- Building out media buys for various ad platforms and overseeing the day-to-day execution of paid media to support each market.

- Work closely with Digital Marketing Leads to agree on campaigns, budget allocation and spend, ad grouping and audience targeting.

- Support and contribute to the creative process of building advertising campaigns. Including video creation specifically for advertising.

- Conduct in-depth keyword and website research, and suggest landing pages optimization.

- Maintain knowledge of industry best practices and new technologies.

- Working cross-departmentally, specifically with the Content team.

- Identify and suggest new emerging platforms and avenues for digital outreach.

Qualifications and Education Requirements

- 5+ years’ experience with digital paid media, specifically with Meta and Google advertising.

- Excellent understanding of creating and implementing paid media campaigns with prior campaign examples (across multiple countries/markets a plus). 

- Ideally completed advertising certifications (for example, Meta Certified Media Buying Professional, Google Analytics 4).

- Extensive experience in creating digital ad assets and copy, including video.  

- Video creation skills specifically for advertising, experience working with Adobe Creative Suite tools.

- Fluency in working with analytics platforms, for example Looker Studio.

- Goal driven, extremely analytical, with the ability to make data-based decisions and conclusions.

- Excellent communication skills to present the results of campaign performance verbally, as well as provide clear and concise reports.

- Fluent English (spoken French, German or Dutch is a plus).

- Interest in IFAW’s programmatic work and global wildlife conservation issues.

- Self-starter with ability to jump into a hectic situation to provide support.

- Highly organised and self-motivated; able to manage and prioritize multiple projects, desire and capability to work in agile, fast-paced and demanding environment.

- Ability to work independently and as part of a regional team under tight deadlines.

- Problem solver and creative thinker with strong attention to detail.

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

Closing date for receipt of applications: 23 September 2024

To apply, please submit CV and letter of interest via our website.

Starting salary of £30,000 per annum | Full-time (35 hours per week) | Permanent

These posts will be based in various West London locations (primarily Ealing) and will also involve some community based and remote working dependent on client, service delivery and organisational requirements

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.

About the role

Due to additional funding, Women and Girls Network (WGN) is now seeking various additional Independent Sexual Violence Advocates (ISVA) to join our team of ISVAs at the West London Rape Crisis Centre. There are three opportunities within the ISVA service; we are hoping to recruit a Black Women’s ISVA and two generic ISVAs. When applying, please see the related application packs and indicate which role/s you would like to be considered for

Our team of ISVAs provide high quality, specialist support to women in London who have experienced any form of sexual violence and are engaging (or considering engaging) with the criminal justice system. 

About you

The ideal post holders will be experienced in working within a multi-agency framework to provide direct and dedicated advocacy support to women. If you have the proven ability of supporting women to access the advocacy, support and services they need including routes to accessing justice and are passionate about supporting survivors of sexual violence and abuse, then we would love to hear from you. We’re seeking ISVAs who will thrive in a multi-cultural feminist environment. We are particularly keen to hear from applicants who have experience of working with one or more of the following: 

• Women and girls from Black, Minority, and Global Majority communities – ensuring that issues related to diversity and identity are effectively understood and sensitively worked with

• Women and girls with mental health presentations including high risk and multiple needs

• Experience of supporting survivors through the criminal justice process from report to court and post-trial as necessary

• Experience of working from a multidisciplinary approach – supporting and advocating for survivors to access the services they require including forensic medical examination, therapeutic support, sexual health, housing and mental health services

• The ability to offer effective short term and longer-term support and interventions

How to apply

Please visit our website to download an application pack. Completed application form and Equal Opportunities Monitoring forms should be submitted by 9am on Monday 30th September 2024.

Interview details

Interviews are expected to take place in person in the week commencing Monday 7th October 2024, however, please note that dates may be subject to change.

Further Information

This post is subject to satisfactory references, social media screening and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

We’re recruiting for a new Head of Fundraising and Communications to build on the growth and development we’ve experienced in recent years, and move us to the next level. 

You will work closely with senior leadership to raise crucial funding, public support and awareness to underpin our organisational strategy, and with colleagues across the organisation to gather and communicate stories and information in a powerful and accessible way. 

This is a ‘doing’ role as well as a senior one. It’s also a wide role and you won’t be expected to be an expert at everything, so we are looking for someone with the knowledge, confidence and strategic approach to play to your strengths and those of your team, while drawing in other expertise and capacity where needed. 

This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable survivors to recover and rebuild their lives.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 
- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…
- We are seeking two ambitious New Partnerships Leads with a strong track record of identifying, cultivating and winning six and seven figure charity of the year, cause related marketing, sponsorship, brand and strategic partnerships.
- With a sector-led approach, you will have responsibility and accountability for developing and implementing successful sector strategies and proactively generating leads to build, maintain and convert your own high-value pipeline.
- You will be a motivated, tenacious, resilient expert in corporate partnerships, and be able to seek out and develop new strategic, mutually beneficial partnerships that will generate significant income and awareness for Marie Curie.
- These roles require someone who is a strategic and commercial thinker, with the ability to maximise both short term opportunities and plan for the long term. You will have strong sector/industry networks, an expert understanding of corporate partnerships and have a proven ability to lead, develop and implement ambitious sector strategies.
- Essential to these roles is an ability to build strong internal and external relationships, and the ability to lead, motivate and support other team members. You will need to collaborate to produce high quality, tailored new business proposals, pitches and vote strategies at pace.

These roles will also require a willingness to travel across the UK.

Additional Criteria for Success:
- Proven track record in securing 6 or 7 figure corporate partnerships
- Experience of working on Charity of the Year (COTY), strategic, commercial and foundation partnerships.
- Experience of winning new business across a range of income streams, including Charity of the Year, CRM and sponsorship.
- Evidence of writing proposals, delivering pitches and winning corporate partnerships with a £100k+ value.
- Experience of identifying, prospecting and securing commercial relationships with corporate organisations in a charitable and / or commercial setting.

Contract: Permanent
Salary: £34,500.00 - 41,500 + LWA £3,500 if applicable
Location: This role can be hybrid or home-based and can be based anywhere within the UK.

Application & Interview Process
- As part of your online application please submit your CV plus a paragraph outlining your interest in/suitability for the role.
- Close date for applications: Tuesday 8th October 2024. We encourage early applications as we may start screening prior to the deadline.
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Job Title: Information & Advice Helpline Officer (Maternity Cover)

Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)

(Some flexibility with hours/days may be possible)

Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)

Location: This role operates from our office in Thornton Heath

Salary:  £8542.58 pro-rata from FTE of £25,627.74

Background to the Role

Do you have helpline or call centre experience?  Are you good at communicating on the telephone?  Do you enjoy helping people to find information and solutions to challenges?  Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.

Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card.  You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.

Main Duties (but not limited to)

• Providing information and signposting to callers to our Helpline and to people enquiring by email
• Entering new client referrals on our database and recording each new enquiry on our systems
• Supporting and supervising volunteers within the I&A Team
• This list is not exhaustive.

Responsibilities will include (but are not limited to)

• Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
• Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
• Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
• This list is not exhaustive.

CVs will not be accepted.

Closing date: 12pm, Friday 18th October 2024

Interview: Thursday, 24th October 2024

This post is subject to a Disclosure and Barring Service check.