Care Management Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising and Events Officer Role
Description and Person Specification
About Pain Concern
Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results.
Purpose of Volunteer Role
Pain Concern could not exist without our volunteers. We are looking for someone with an interest in chronic pain to help raise funds for Pain Concern by coordinating fundraising events.
What would you be doing:
• Maintain communications those fundraising in aid of Pain Concern and provide support
• With support from the Fundraising Team, Fundraising Steering Group and your fellow volunteers, help to plan and deliver events and activities to raise funds and awareness
• Send out fundraising packs
• Liaise with Media Team for publicising fundraisers and events
• Maintain a list of fundraising opportunities such as walks and marathons
• Help develop and maintain the fundraising section of Pain Concern’s website
• Research opportunities to promote community fundraising
• Develop links with local businesses
• Research and organise local fundraising events
• Recruit community fundraisers to support events in their area
• Attend events organised by our fundraisers as the ‘face’ of Pain Concern
• Maintain a database of contact and other ad hoc admin support for the team as required
Is this role right for me: We are looking for an individual who possesses some or all of the below experiences, skills and qualities.
• Budgeting
• Ability to meet deadlines
• Good communication and interpersonal skills
• Experience in event management
• Interest in chronic pain
• Ability to work flexibly with enthusiasm and commitment
• Strong IT skills and knowledge of MS Office
Availability and location Minimum commitment of 6 months. Minimum 2-3 hours per week. Hybrid volunteering from our office at Newcraighall Road, Edinburgh EH15 3HS or from your own location.
Benefits to you:
• Experience volunteering as part of a friendly team
• Meet new people
• Build on your employability skills
• Training and a dedicated volunteer line manager looking after you
• A job reference after 6 months of volunteering.
• Satisfaction of giving a valuable service to the community
• On-site car parking
• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Fundraising team leader
Thank you for your interest to become a Fundraising Volunteer at Cats Protection!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.
A bit about this role:
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
What can you expect to be doing?
· Supporting and encouraging a team of fundraising volunteers
· Planning fundraising events and activities with your team
· Allocating tasks before and during fundraising events
· Keeping financial records from fundraising events
· Encouraging and promoting a professional image of Cats Protection
· Following policies and guidelines and ensuring licences and permits are obtained for events
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We're looking for someone with:
· Great people skills and the ability to bring out the best in others
· Excellent organisational skills
· The ability to prioritise and delegate
· An appreciation of the importance of handling money and charity resources responsibly
· Fine-tuned communication skills and a passion for engaging with people within your local community
· Basic IT skills to use Cats Protection systems - training and support can be provided
· Committee volunteers need to be aged 18+
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Pain Concern
Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.
All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life changing results
Role purpose We are looking for an enthusiastic volunteer to help us get ready for changes in Workers’ Rights Act legislation and communicate these in an affective way. This would be a great opportunity for someone who is studying in the field of HR or someone is recently qualified and looking to gain some experience. This will be a short-term voluntary role initially.
What you would be doing
• Understand the legislation changes and communicate the impact to the operational team
• Make any updates to policies and induction materials as per legislative changes
• Co-design training for employees and volunteers
• Maintain and update training trackers
Is this role right for me?
We are looking for an individual who possesses some, or all of the experiences, skills and qualities listed below:
• CIPD Qualified or working towards the accreditation
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in Microsoft Office Suite
• Good written and verbal communication skills
• Proactive and self-motivated with the ability to work independently and as part of a team
Availability and location
• Minimum 2-4 hours per week
• Volunteer from our office at Newcraighall Road, Edinburgh EH15 3HS or from your own location
Benefits to you
• Opportunity to meet new people
• Experience volunteering as part of a friendly team
• Satisfaction of supporting a valuable service in the community
• You will receive support from a dedicated line manager
• We can reimburse your travel and lunch expenses in line with our Expenses Policy
How do I apply?
For more information, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you!
What is a Divisional Treasurer?
There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each one has a treasurer to look after the accounts and funds in that division. This is a key role involving financial administration.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
One of the key ways we help clients is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding in and out of SSAFA accounts is important to ensure clients receive the support when needed and we can account for all charitable funds in our care.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best.
What would you be doing?
- Maintaining and reconciling local bank accounts and recording transactions
- Ensuring funds are available to caseworkers, to provide immediate grants where appropriate.
- Making and recording all authorised payments
- Preparing year end accounts
- Working with the divisional secretary, advise on a local fundraising plan to cover divisional running costs.
- Identifying and returning any surplus monies from grants as appropriate
- Providing reports to the local SSAFA branch and to SSAFA’s Central Office
- Maintaining accurate records on our on-line finance management system
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Experience of holding a responsible role in a well-respected charity
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – treasurers webinar (including some pre-work) and financial management system training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from the divisional secretary and the branch treasurer.
- Access to a range of e-learning courses
- Support from the Finance Team and Volunteer Experience Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of financial administration
- Good written and spoken English.
- Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues,
- Ability to send and receive emails – you will receive your own SSAFA email address,
- Willingness to use our on-line banking and on-line finance management system (this is covered in training)
- Reliable attitude: contact volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BRANCH TRUSTEE – MARKETING AND SOCIAL MEDIA
Branch Trustee (Preston & District reg Charity No 232256)
This is an exciting opportunity to be a hands-on trustee at branch level, helping to promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things.
With your expertise and support we will achieve so much!
We need volunteers who have expertise in Marketing and Social Media to help us maximise our revenue and increase engagement.
You will get new skills and experience whilst enabling us to help more animals.
Overview of the Branch Trustee opportunity
We are looking for an enthusiastic and passionate person, with a background in marketing and social media, who could devote their time to volunteer as a trustee for our RSPCA Preston & District Branch and support us in boosting our campaigns online.
Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.
As a minimum, trustees would normally be expected to attend a bi-monthly committee meeting lasting around 2 to 3 hours (virtual meetings are an option). However, the commitment may vary depending on your availability, and if you decide to take on additional duties.
Trustee do not need to live within the branch boundaries but occasional travel to Branch sites may be required from time to time.
About the National RSPCA
Founded in 1824 we have been saving animals for 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
Through our numerous campaigns, we seek to raise standards of care, and awareness of issues affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!
About the RSPCA Preston & District Branch
Over 80% of the animal welfare work of the RSPCA is carried out through local Branches which are run by staff and volunteers, supported by the RSPCA National Society.
Preston & District Branch has been affiliated with the National RSPCA for 150 years!
A separately registered charity looking after animals in the local area and engaging with the local community.
Our mission is to seek out safe homes for abandoned, neglected or abused animals who are nursed back to health, rehabilitated and found forever loving homes.
Preston & District Branch is part of a network of 140 branches, and 1 of only 8 in the North of England with an animal centre.
The rehoming centre is within the Preston area (close to JCN 31 of the M6).
RSPCA Preston & District Branch is a well established Branch with approximately 20 members of staff and 75 volunteers across 4 locations and raises all its funds locally through supporters and other income streams.
To continue helping animals in need the Branch also operates 3 charity shops in Longridge, Chorley and Penwortham (within our specified branch area) which bring in a regular income to keep our animal centre open.
Primary responsibilities of the Branch Trustee – Marketing and Social Media
- Take the lead in assisting the Branch to generate and develop social media strategies to maximise the promotion of animal welfare, rehoming campaigns, fundraising opportunities, and engagement with local supporters.
- Support the Branch in using social media effectively and working within the social media strategy.
- Support the Branch in ensuring any social media or marketing content is in line with RSPCA brand guidelines.
- Responsible for feeding back key insights and performance markers to the rest of the committee at board meetings.
- Support the Branch in promoting animal welfare campaigns and events using various digital media platforms.
Core Branch Trustee responsibilities
- Appreciate and support the aims and policies of the RSPCA.
- Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
- Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
- In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
- Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
- Be aware of the outcome of regional board meetings and support regional initiatives.
- Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
- In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.
What we are looking for in a volunteer:
- Ideally you would have some level of knowledge in the following areas- finance, legal, fundraising, project management, business experience, awareness of employment and/or charity legislation. These all can be useful to help ensure we have a sound and robust business model and long term strategic development plan, however, they are not essential.
- We are looking for people who are creative, innovative, who have experience of or are part of groups and communities we want to attract, who can bring new ideas, different experiences and fresh perspectives to the board and to help put those ideas into action.
- We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.
- Ultimately we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare.
- You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.
The client requests no contact from agencies or media sales.
Role: Trustee Board Member & Finance Committee Chair
Voluntary / Homebased
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 40,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Jon Egging Trust – Inspiration, Teamwork, Leadership, Employability
Why you should join the JET family:
JET is in an exciting stage of expansion and national recognition, and we are always looking for fresh thinking and positive ideas to enhance and further energise our committed board of trustees and committees. Being a Trustee of JET is a rewarding and fulfilling role:
· Opportunity to work with and learn from like-minded, experienced and accomplished trustee colleagues
· Driving towards a common goal of helping grow the quality and reach of a brilliant and unique, established charity
· Networking opportunities among JETs corporate, military and individual partners and supporters as we develop our work with and through them
The most effective Boards benefit from individuals from a diverse range of backgrounds, experiences and skill sets. Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people.
What the Finance Trustee role entails:
We are looking for a dedicated and passionate Trustee to join our Board and become a member and chair of our Finance Committee (FC), with specific skills and expertise in financial management, ideally bringing charity finance experience.
Our Trustee Board is the legal entity, which is ultimately responsible for everything that the Trust does and is accountable for the organisation's financial regularity and all other aspects of propriety. Trustee Council is made up a group of volunteers who hold the financial and legal responsibility for everything the Trust does. They bring a wide range of knowledge, expertise and experience to the charity and are responsible for approving our strategic plans, annual budget and Annual Report & Accounts.
The Finance Committee (FC) is a sub-committee of our Board that assures we have suitable financial systems and controls in place, that they are working effectively, and that risks are properly identified, managed, mitigated and reported. FC is currently chaired by a long serving member of the Board.
What we ask of you and your time:
Our Board meets at least every 3 months remotely/virtually via Teams. Board meetings tend to be held on weekday evenings lasting approximately 1.5 hours, normally starting at 6pm. Board papers are circulated 1-week prior to each meeting to enable plenty of time to read through and ask questions prior to the meeting.
Our Finance Committee meet at least every 3 months, around a week in advance of the Board. Again, these meetings are remote/virtual, generally lasting 1.5 hours, normally on a weekday afternoon.
The role is meant to be compatible with a full-time job and caring responsibilities, and we always aim for trustee input to be as flexible and time-efficient as possible. We are always open to new ideas to make our Board and Committee rhythm accessible and reasonable for our members.
We welcome individuals who have:
· Strong empathy with JET’s mission.
· Significant experience of strategic financial leadership, ideally including charity finances.
· Demonstrable experience of working at a senior leadership team or Board level.
· Good, unprejudiced judgement and strategic vision.
· An understanding, awareness, and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
Interested candidates are invited to submit a CV and a cover letter explaining how they could contribute to JET’s lifechanging work and why they would like to join as a Trustee. For more information please take a look at our latest Trustee Annual Report: JET Trustee Annual Report and Accounts FY23 Signed
If you have any additional questions or would like an informal chat with the Director of Operations and Finance, please contact through our website
Closing date is 15th October at 23.30
Interviews will be 30th October 2024
Child and adult at risk protection policy statement:
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising and Events Officer Role
Description and Person Specification
About Pain Concern
Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results.
Purpose of Volunteer Role
Pain Concern could not exist without our volunteers. We are looking for someone with an interest in chronic pain to help raise funds for Pain Concern by coordinating fundraising events.
What would you be doing:
• Maintain communications those fundraising in aid of Pain Concern and provide support
• With support from the Fundraising Team, Fundraising Steering Group and your fellow volunteers, help to plan and deliver events and activities to raise funds and awareness
• Send out fundraising packs
• Liaise with Media Team for publicising fundraisers and events
• Maintain a list of fundraising opportunities such as walks and marathons
• Help develop and maintain the fundraising section of Pain Concern’s website
• Research opportunities to promote community fundraising
• Develop links with local businesses
• Research and organise local fundraising events
• Recruit community fundraisers to support events in their area
• Attend events organised by our fundraisers as the ‘face’ of Pain Concern
• Maintain a database of contact and other ad hoc admin support for the team as required
Is this role right for me: We are looking for an individual who possesses some or all of the below experiences, skills and qualities.
• Budgeting
• Ability to meet deadlines
• Good communication and interpersonal skills
• Experience in event management
• Interest in chronic pain
• Ability to work flexibly with enthusiasm and commitment
• Strong IT skills and knowledge of MS Office
Availability and location Minimum commitment of 6 months. Minimum 2-3 hours per week. Hybrid volunteering from our office at Newcraighall Road, Edinburgh EH15 3HS or from your own location.
Benefits to you:
• Experience volunteering as part of a friendly team
• Meet new people
• Build on your employability skills
• Training and a dedicated volunteer line manager looking after you
• A job reference after 6 months of volunteering.
• Satisfaction of giving a valuable service to the community
• On-site car parking
• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
- Make a difference - you will volunteer directly with victims and/or alongside staff.
- Gain skills and experience - you will receive training on how to provide practical and emotional support.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in North Wales
As a Volunteer in North Wales your role will include:
- Supporting victims of all crime types and traumatic events
- Learning how to effectively support victims following the Victim Support Service Model
- Attending networking events and agricultural shows across North Wales
- Attending volunteer team meetings and the chance to work from the office from time to time.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 3 hours per week, for at least 12 months.
- Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
- Undertake a DBS check & be part of the DBS update service.
- Be able to provide two satisfactory references.
- Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
*Please note, this role is only available to applicants located in North Wales. If you are located elsewhere please have a look at our website for opportunities near you.
The client requests no contact from agencies or media sales.
We're looking for three new individuals to join our Trust Board and help us deliver our vision to be champions of excellence in girls’ education.
This is an exciting time to join the Girls’ Learning Trust, as we emerge from the impact of the pandemic and build towards our future. The Trust is financially strong, is led by a team of talented individuals, and all our schools are high performing. Our governance is professional and robust, and we are now looking at the next stage of our development with a new CEO and Executive Leadership Team at the helm of the Trust.
As we look to our medium-term future, we recognise the importance of succession planning and ensuring that we have individuals with the right level of experience in the organisation’s governance. A number of our longest serving Trustees are due to finish their terms of office over the next two years, and we are therefore recruiting a ‘wave’ of three new individuals to join our Board. This will give us the perfect blend of renewal within our current membership, as well as set the organisation up positively for the future.
Key responsibilities for the role include:
- Strategic Leadership: approving and championing the vision, ethos and strategy of the Trust.
- Accountability: holding the organisation and each other to account for driving up educational standards and financial performance.
- People: ensuring the Trust recruits, retains and develops staff with the right skills, experience, qualities and capacity.
- Structures: approving and upholding the governance structure that reinforces clearly defined roles and responsibilities, and ensures the right decisions are made by the right people at the right time.
- Compliance: ensuring the Trust complies with statutory and contractual requirements as required by relevant regulation.
- Evaluation: continually monitoring and reporting against key indicators to improve quality and impact.
The successful candidates:
Although we’re open to individuals from a wide range of backgrounds (your skills and values matter to us more than anything), we’re particularly keen to hear from those with an experience in financial management, estates management and education leadership.
Our commitment:
The Girls’ Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and trustees to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants.
As well as verification of identity, we ask all Trustees to undertake an enhanced DBS disclosure and any further checks deemed appropriate to establish your suitability.
Closing Date 1 October 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be one of our Trustees?
The Trustee Board of CVS Telford and Wrekin is looking for an experienced, dynamic individual with a passion for the work of this award winning charity, to join an experienced Trustee Board.
This will be a rewarding opportunity for someone to apply their professional experience and leadership skills to support our Chair of Trustees, our Chief Executive and their team and help develop our future strategic direction.
Ideally, you will have at least some understanding of health and social care provision across Telford and Wrekin.
The role in brief
- Act in the best interest of the charity, its beneficiaries and future beneficiaries
- Devote the necessary time and effort to their duties as a trustee which includes attending meetings.
- Contribute to discussions and participate in the development of strategic objectives and plans
- Be constructive and open minded about other Trustees’ opinions in discussions, and in response to staff members’ contributions at meetings
- Develop healthy relationships with key stakeholders (including funders, members, staff, partners, statutory and community groups)
- Comply with the Code of Conduct for trustees
- Develop own knowledge and skills in support of the role as a board member
- Take part in the Trustee Skills, Knowledge & Experience (SKE) Audit
- Take part in induction training, away days and other training opportunities.
- Maintain confidentiality about sensitive information
The role will require attendance at certain functions and events throughout the year and the board meets 4 times per year. This is an unremunerated role, but reasonable expenses will be covered.
For more information about the scope and purpose of our organisation and the role of a Trustee and how to apply, please follow this link. If you would like an informal discussion about the position and the organisation, we would be delighted to hear from you!
Job Description
Job Title: Trustee
Responsible To: Executive Board
Main Responsibilities including statutory duties
Introduction
The Board of Trustees is responsible for the overall governance and strategic direction of Telford and Wrekin CVS (TWCVS). Key roles include ensuring sound financial management; compliance with charity law and organisational risk management.
The Board is accountable to a variety of stakeholders, including funders, customers, members, partners, Charity Commission and Companies House.
Individual Trustees are expected to play an active role in the Board: attending meetings, acquainting themselves with papers and information sent out beforehand, contributing to discussions and decision-making.
There is no remuneration for Trustees. Reasonable out of pocket expenses will be paid in line with TWCVS’s agreed policy and practice
Trustees are committed to developing and maintaining
· An understanding of and commitment to the vision, mission, objects and aims of TWCVS.
· An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
· An understanding of the partnership and cooperation between the Board and the Chief Executive, with the Board taking the lead on strategic matters and the CEO and staff responsible for the agreed operational delivery.
· Knowledge and understanding of health and social care services, local partnerships and other structures impacting on the experiences of vulnerable people in Telford & Wrekin
· Knowledge, understanding and implementation of equality and diversity practice
Trustees are expected to
- Act in the best interest of the charity, its beneficiaries and future beneficiaries
- Devote the necessary time and effort to their duties as a trustee which includes attending meetings and taking part in sub-groups, making all reasonable efforts to avoid other commitments on those occasions. Trustees failing to attend three consecutive Board meetings may be required to stand down.
- Contribute to discussions and participate in the development of strategic objectives and plans
- Be constructive and open minded about other Trustees’ opinions in discussions, and in response to staff members’ contributions at meetings
- Develop healthy relationships with key stakeholders (including funders, members, staff, partners, statutory and community groups)
- Comply with the Code of Conduct for trustees
- Develop own knowledge and skills in support of the role as a board member
- Take part in the Trustee Skills, Knowledge & Experience (SKE) Audit
- Take part in induction training, away days and other training opportunities.
- Maintain confidentiality about sensitive information
Trustees are also encouraged to attend charity events such as open days, service launches and fundraising events.
Qualities and attributes
TWCVS values are important to the work we do. All of our executive board members have different and equal skill sets and abilities. We welcome diversity and fully welcome board members life lessons from the real world as a source of information and learning, rather than a formal education.
Our Executive Board Members are: -
· Committed
· Principled
· Have integrity
· Passionate
· An ability to ask questions
· Have aspiration
Not fearful of positive change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.
In this generalist role, you will find yourself responsible for a variety of tasks; helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital.
The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting in the writing of a grant proposal. Tasks could loosely fall within 4 key areas:
Programmes:
- Supporting programme coordinators in maintaining the day to day running of their activities with the Youth Wellbeing or Adult Education Programmes
- Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps
- Communicating key messages about our programmes to our students in camps or urban areas
Admin, Finance & Logistics:
- Supporting the management in liaising with external partners
- Maintaining organisation wide financial processes
- Coordinating the arrival and housing of incoming volunteer
Fundraising:
- Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns
- Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)
- Supporting in the identification of relevant grants
- Supporting in grant writing activities
Digital communication:
- Contributing to the written/visual content of Second Tree’s social media output
- Developing social media strategies to expand our reach and impact
- Producing regular reports on performance
- Website maintenance
Skills desired:
While there are no experience or skill-specific applicant requirements for this position, candidates must:
- Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe
- Be honest and transparent, being able to give and receive feedback in the most straightforward way possible
- Have a strong sense of humour, being able to make fun of yourself is key
- Care for people; the interests of the people we work with should always be your first concern
- Instil the values above in the people that work with you
- Have keen problem-solving abilities, and a good understanding of what questions to ask, and when
- Communicate in English, both written and orally
- Learn quickly, managing a wide-ranging and intense workload
We offer:
- Accommodation in a shared house
- Transportation to/from work
- After completion of a three-month trial, if you commit long-term, small monthly expenses refund
In certain periods of the year, demand is extremely high, and the volunteer houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the volunteer houses are full, this would allow us to offer a volunteering opportunity to someone that cannot afford to pay rent.
NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.