Campaigning Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
People are suffering. People are dying. All because of a lack of knowledge about our guts.
Guts UK is the only charity that covers all of the digestive system, from ‘top to tail’ covering the gut, the liver and the pancreas. Guts UK works actively and collaboratively with other charities. However, with our own limited resources, we choose to focus particularly on the conditions that have no other specific charity or voice - those illnesses that really are underserved such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease and digestive cancers.
Our vision is a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support that they need.
Overall Purpose of the Head of Research
- To lead the delivery of the charity’s strategic research aims including managing and further developing Guts UK’s grants programme, managing our small research team, working with research partners and networks to raise awareness of our work and outcomes, further develop impact, and continue to develop and embed patient and public involvement (PPI) in our research.
- To drive new initiatives and develop and deliver tactical plans for the Research team which meet our strategic objectives.
- As a member of the charity’s senior leadership team, to contribute to the leadership, planning and delivery of strategic initiatives and the wider development of the charity.
Who we’re looking for?
As a small but growing national charity, we punch above our weight including our research programme where we invest directly and in partnership with other organisations. We are looking for an experienced healthcare research manager who is looking to take their next career step including a move to senior leadership role. With the support of our CEO, SLT, and the Board Research Strategy Committee, you will take ownership of this portfolio, further develop and successfully delivery research strategy, and develop our research investment and impact.
We currently have a small Research team, so while this role requires strategic thinking and leadership, similar to charities of our size you will need to be someone who relishes multi-tasking and isn’t afraid to roll their sleeves up to things done. In the long term we are targeting significant growth in our research portfolio, and therefore our team, and so the role will develop and evolve.
So, if you know the medical research landscape, are experienced in research grants management, enjoy working with others and building professional partnerships, have a passion for patient voices and don’t mind getting stuck in – this role could be just what you’re looking for.
Location
We have offices in London and Huddersfield which are easily accessible by road orpublic transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 2 days per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need
The client requests no contact from agencies or media sales.
- Are you looking for a chance to use your administrative skills and experience to make a real difference?
National AIDS Trust is the UK's HIV rights charity. Join us and you can play a key part in stopping HIV from standing in the way of health, dignity and equality, help us bring an end to new HIV transmissions by 2030. Our expertise, research and advocacy secure lasting change to the lives of people living with and at risk of HIV.
We're looking for a confident self-starter to take on the multi-faceted role of Assistant to the Chief Executive. The role is crucial to the smooth running of the organisation, responsible for supporting the Chief Executive and senior staff including diary management, drafting correspondence and presentations, and liaising with internal and external stakeholders confidently and sensitively.
You'll have proven experience of providing high-level administrative support to senior executives, excellent verbal and written communication skills, and the ability to handle confidential information with discretion. You'll be a capable team player with a proactive approach to problem-solving and meticulous attention to detail. This vital and varied role is involved in every aspect of our organisation's work, providing an ideal opportunity for someone looking to progress in the sector.
Closing date for applications: Wednesday 9 October 2024 (9am)
Interviews: Monday 21 October 2024 at National AIDS Trust's offices in London
The application pack documents can be downloaded from our website, or by emailing us quoting the job title for a paper copy, or by calling us. All materials are available in larger fonts upon request.
National AIDS Trust is committed to equality and diversity and particularly encourages applications from people living with HIV, gay and bisexual men, trans and non-binary people, and people from black and minority ethnic communities.
We welcome applications from disabled people and are committed to making reasonable adjustments wherever possible.
National AIDS Trust (NAT) is a Registered Charity No. 297977 and a Company Limited by Guarantee No.2175938 (registered in England and Wales)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director – Liverpool – Circa £42,000 + Benefits
Feeding Liverpool is the city of Liverpool’s Food Alliance; connecting and equipping people and organisations to work towards good food for all. Much has been achieved already, but there is still a long way to go. Liverpool has high levels of food insecurity, stark health inequalities and a community food movement that is vulnerable to food inflation and supply issues.
We are now looking to appoint to the post of Director. This will be a high-profile appointment that will play a pivotal role in influencing and engaging with both local and national stakeholders whilst raising the awareness of the movement on local and national platforms.
It is an exciting time to join. The organisation is in excellent health, having secured stable funding and, built a creative and dynamic staff team, all supported by a strong Trustee Board and a committed group of partners and member organisations. Daily you will work with the inspirational people who work together to build a city based on good food for everyone.
Key Responsibilities:
- Oversee the delivery and continued evolution of the Liverpool Good Food Plan
- Stimulate and encourage the emergence of projects and programmes.
- Oversee the management of contracts and partner relationships.
- Synthesize research, data, lived experience and policy.
- Promote the values and principles of Good Food Plan working.
- Monitor sustainability of the organisation.
- Lead the fundraising strategy.
- Lead the safeguarding policy and processes.
- Oversee the Feeding Liverpool and Good Food Plan communications and social media policies and processes.
- Work alongside an external fundraiser.
- Manage the finances and ensure reporting requirements are met.
We are looking for someone who is a natural leader with the ability to build and maintain positive relationships with people from all communities whilst being able to positively influence the city’s strategic leaders. Whilst you may not come directly from a food insecurity background, it is essential you have a thorough understanding of the context in which Feeding Liverpool is working, and a passion and drive to make a positive impact.
Barnwood Trust is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our Funding & Influencing Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Funding Relationship Manager is integral to this.
We are looking for a Funding and Relationship Manager, who will be responsible for awarding, distributing, and evaluating the impact of our funding to Gloucestershire based organisations. The team provide supportive and reciprocal learning and evaluation relationships with organisations enabling us to constantly improve our grant-making processes and social change mechanisms.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
• are from Black, Asian and minoritised backgrounds.
• have lived experience of disability and/or mental health challenges.
Contract terms:
• 12 months fixed contract.
• We welcome applications from people looking for full time hours (37.5hrs per week).
• We offer a flexible start between 8am and 9.30am Monday to Friday.
• Salary £35,356 p/a
• 36 days holiday inc. bank holidays
• This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
• Managing and processing grants to organisations and groups
• Process Funded Partner and Themed Funding grants to organisations and groups, ensuring that information is stored and monitored routinely, and that grant payments and annual instalments are authorised and paid in a timely manner.
• Respond to enquiries from prospective grant applicants, referrers, organisations, and other connected parties, showing consideration and patience for callers with communication or learning challenges.
• Support prospective applicant organisations and groups to apply to Barnwood Trust, providing appropriate support and advice to applicants and aligning with the Trust’s values and funding principles.
• Manage a portfolio of organisational grants, providing support where needed, and maintain a supportive monitoring, evaluation, and learning relationship over the life of a grant.
Evaluation, learning and relationship management.
• Oversee the monitoring and evaluation of a portfolio of funded organisations, ensuring data and key learning is submitted to Barnwood on time and supporting organisations to collect and collate this.
• Support funded organisations to measure the impact of their work in accessible and inclusive ways, drawing on your own expertise and that of the wider Funding Team.
• Through monitoring, evaluation, and relationships with your portfolio, identify learning themes and capacity gaps in organisations in the county.
• Support the Senior Funding Relationships Manager and the Funding Policy and Evaluation Manager to publish impact data and learning from organisation and group funding on Barnwood’s website and social media channels.
Summary of Essential Knowledge and Experience
• Proven experience of building and managing ongoing relationships with funded organisations.
• Knowledge of the VCS sector, and an understanding of the challenges faced by delivery organisations.
• Ability to work with and analyse data.
For full details please see our application pack.
Summary of skills
• Excellent communication and organisational skills, including high level written communication skills.
• Exceptional time management with the ability to be flexible during busy periods while still meeting responsibilities and deadlines.
• Self-awareness, enabling excellent working relationships with a wide range of people (both internally and externally) using tact, diplomacy and sensitivity. Working well both individually and collectively in a team.
• Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom, as minimum) with the ability to learn and navigate new systems quickly and efficiently.
Benefits:
• 36 days annual leave including bank holidays.
• Life Assurance (3 x Salary)
• Competitive salaries and fantastic pension contribution rates.
• Work within an organisation that is committed to improving equality and diversity.
• Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
• Friendly and collaborative working culture; everyone’s voice is heard.
• We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
• Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
• Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Via Website to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
Deadline for applications: 12.00 noon on Friday 4th October 2024
First interviews: Monday 14th October and Wednesday 16th October 2024
Second stage interviews: Tuesday 22nd October 2024
We would like the successful candidate to start as soon as possible.
Barnwood acts as an agent of social change, working alongside disabled people and people with mental health conditions to create that change.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across Cardiff and The Vale of Glamorgan. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
This post will require extensive travel across the Cardiff & Vale, and it is desirable for the post holder to hold a clean driving license and have their own vehicle for work-related travel.
The client requests no contact from agencies or media sales.
Fundraising Administrator
What we offer
- £11,600–£12,400 per annum (£29,000–£31,000 pro rata) including London weighting.
- 10 days annual leave (increasing with service).
- Generous pension contribution and wellbeing support.
Key requirements
- Proven administrative experience, supporting a small and busy team.
- Experience of working with CRMs/Databases including at the roll-out and development stage.
- Strong research skills, including the ability to search for reliable information online, with excellent attention to detail.
- Excellent communication skills, both verbal and written.
- A genuine and enthusiastic commitment to the values, vision and goals of the Prison Reform Trust.
About us
Prison Reform Trust (PRT) is a registered charity with around 30 staff, volunteers and placements. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to:
- Reduce the use of prison
- Improve conditions for prisoners
- promote equality and human rights in the criminal justice system.
Apply by 11:59pm on Sunday 6 October 2024
To achieve positive change for people in prison and the wider criminal justice system.
The client requests no contact from agencies or media sales.
The deputy service manager will contribute to the management of the IDVA and community based services, in line with Refuge’s policies and procedures and quality management system. This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support. Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services. As a member of the management team, the post holder will be required to participate in an out-of-hours management service.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Use of a car essential to the role.
The client requests no contact from agencies or media sales.
Trusts & Foundations Officer
What we offer
- £32,000–£35,000 per annum including London weighting.
- 25 days annual leave (increasing with service).
- Generous pension contribution and wellbeing support.
- Hybrid Work: Central London and remote (Minimum three days in office per week and when required).
Key requirements
- Experience in a fundraising role, with a focus on Trusts and Foundations.
- Experience and a proven track record of delivering and growing income from Trusts and Foundations.
- Knowledge of the voluntary sector, including market and donor trends.
- Excellent communication skills, both verbal and written.
- A genuine and enthusiastic commitment to the values, vision and goals of the Prison Reform Trust.
About us
Prison Reform Trust (PRT) is a registered charity with around 30 staff, volunteers and placements. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to:
- Reduce the use of prison
- Improve conditions for prisoners
- promote equality and human rights in the criminal justice system.
Apply by 11:59pm on Sunday 6 October 2024
To achieve positive change for people in prison and the wider criminal justice system.
The client requests no contact from agencies or media sales.
Tommy’s is the largest UK charity researching the causes and prevention of pregnancy complications, miscarriage, stillbirth and premature birth. Is looking for a motivated individual with strong communications skills to lead their Research Team.
We have a clear ambition at Tommy’s to stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone. The charity funds high-quality research into the causes and treatments of baby loss and complications, to save babies' lives. In addition, we also provide trusted pregnancy and baby loss information and support.
Tommy's is at an exciting time with a new strategy and delivering against it to reach our goals. We need an exceptional and motivated individual to lead our research function. The post holder will ensure that our £2 million annual research spend funds the best work. They will lead funding, governance, public and patient involvement and work closely with the Director for Research, Programmes and Impact to support strategic delivery.
The Head of Research will understand the research landscape and the processes required for research funding and governance. They must also understand the role that the Association of Medical Research Charities (AMRC) has in supporting this. The post holder will be a strong communicator who can build relationships at all levels, both internally and externally, and work effectively to deadlines and under pressure.
If you have experience in the research funding environment, a strong commitment to patient and public engagement, and are a self-starter who can drive forward programmes of activity, apply now.
For full role details and how to apply can be found on our website under vacancies.
Applications must CV and cover letter (max two sides) explaining motivations for applying to the role and skills that you would bring to it. Please also complete the diversity monitoring form. Closing date for applications is Monday 30th September 2024. In person interviews to be held on either 15th or 16th October 2024 in London.
Location: London, Hybrid
Hours: Full time/35 hours per week
Contract type: Permanent
Salary: £49,000-53,000
Annual leave: 25 days per year + bank holidays
The client requests no contact from agencies or media sales.
- Salary: £30,000 - £33,000 per annum at 1.0 FTE (or pro rata equivalent if part-time).
- Working pattern: This role can be full-time or part-time at 0.8 – 1.0 FTE (30 – 37.5 hours per week). Flexible working requests will be considered.
- Contract: Permanent with a 6 months probationary period.
- Team: Operations Team
- Location: This role can be remote, hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days each month, as well as be able to regularly (at least weekly) travel around the country to meet clients and their families in person. At least 1/3 of the families we support are currently based in London/South East but are dispersed across England and Wales.
- Reporting to: International Safeguarding and Protection Manager
Safe Passage International (SPI) is recruiting an Arrivals and Social Support Worker to support to continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
This Arrivals and Social Support Worker will work with young people and families to support them in their reunification and arrival to the UK. This legal casework is facilitated by our UK Legal Team and covers a range of geographic regions inside and outside of Europe, including responding to emerging crises such as working to support people fleeing Afghanistan, Ukraine, Sudan and Palestine.
Reunification and resettlement is a difficult process. This role will involve conducting pre-arrival needs assessments, preparing the family for the reunification, and supporting them after they arrive in the UK. The Arrivals and Social Support Worker will also help young people and families transition into their new life, by supporting them with the practical and emotional aspects of resettling in the UK. You will work with the family and professionals and act as a bridge into longer term services and support. This role will also provide social support on a case-by-case basis for others in vulnerable situations, including family members pre-arrival, as well as to those on our Young Leaders Programme. This is a challenging and extremely rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong social support skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. This position will have a dedicated training budget and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital statuses (or non) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal chat about the role and your experiences, please read through the Job Application and Guidance document attached below. Alternatively, for more information, please visit the job advert for this role on our website.
How do I apply?
Please visit our website for more information and click on the attached documents to read the full Job Description & Person Specification alongside our ‘Application Questions and Guidance’ below.
Closing date: Sunday 13th October at 11.59 pm
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
1. As part of the Black Student Advocates team, act as a point of contact for Black students and advocate on their behalf.
2. Work with the Students’ Union to proactively seek out and create opportunities Black British students to be heard, including events and activities aimed at attracting engagement from Black British students.
3. Work with the Black Student Advocates team to assess issues affecting Black British students and propose potential solutions.
4. Ensure that Black students are represented at democratic Students’ Union meetings.
5. Contribute to the creation of a culture in which bias is positively challenged.
6. Liaise with University colleagues to support the development of a more inclusive learning and teaching environment and practices.
7. Provide feedback to University support services in relation to inclusion and accessibility for Black students.
As a charity and social enterprise, our vision is that everyone has a safe place to call home. We work to break the cycle of homelessness through innovative supported employment and housing solutions and give out around 165,000 items of free food year-round through our coffee shops and community networks. We work to end people’s isolation and exclusion by helping them to overcome barriers.
We are looking for a special someone to run our Social Impact Programme in Edinburgh and engage with people who have been affected by homelessness in volunteering and employment opportunities.
Our Social Impact Team is energetic and enthusiastic with a passion and commitment to improving the lives of people who are vulnerable. This is a job for someone who loves variety – every day brings something new. You will also be a food lover, as part of your job will involve preparation and delivery of Social Suppers.
You will come with experience of working to support and develop individuals with multiple/complex needs and a desire to join our collaborative movement to end homelessness. You will build positive relationships with volunteers and external partners.
You will enjoy taking your own initiative but also working as a part of the team. You might travel around our various locations. You will be resilient, always bringing a smile and a can-do attitude to your work.
Please note you will be required to work Christmas Eve and Christmas Day.
We need you to be:
- A person who has good knowledge and experience of working with vulnerable adults and challenging situations
- A person who can quickly build strong relationships for developing effective internal relationships and partnerships with a range of charities
- Flexible with a willingness to learn
- Passionate about people with a drive to make a change
If this sounds like your perfect role, we would love to hear from you.
Closing date: Monday, 7th October 2024 at 12pm.
Interviews: You will be required to attend our Social Supper that takes place on Thursday afternoon followed by a formal interview. Dates will be confirmed w/c 7th October 2024.
Application Instructions
Please sent your CV and cover letter to apply for this position. In your cover letter, please address the following points:
- Why would you like to join Social Bite team?
- How important do you think building relationships with individuals is? Can you demonstrate your ability to engage with people using some examples?
- Can you please demonstrate what experience of running volunteers’ led events do you have?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A small and friendly local charity is looking for someone who is organised with excellent communication skills who is keen to learn, develop and/or share their fundraising skills. This role would suit someone who is looking for a career change or has recently graudated and would like to become an excellent charity fundraiser or an experienced fundraiser who is keen to develop their skills and expertise to inform an imaginative fundraising strategy.
The client requests no contact from agencies or media sales.
We are seeking a passionate and committed Chief Executive Officer who will help us unite the global Prader-Willi syndrome (PWS) community to collectively find solutions to the challenges of the syndrome. Our vision is to create a world where people with PWS receive the services and supports they need to fulfil their potential and achieve their goals. PWS is a complex genetic disorder characterised by low muscle tone and failure to thrive at birth, and later evidence of short stature, intellectual disabilities, behavioural and psychiatric challenges and impaired satiety.
IPWSO is the international umbrella body for PWS associations around the world with 47 full paying country members and contacts in over 120 countries. We are committed to supporting people with PWS and their families whatever their needs and wherever they live.
What we do
We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live. We want to ensure better, more consistent outcomes for people with the syndrome and their families.
We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
Main purpose and scope of role
Working closely with the President and the Board of Trustees, the CEO will provide strategic vision and leadership and will strive to ensure that IPWSO delivers its charitable purposes and remains successful and sustainable.
Duties and Responsibilities (to include but not limited to)
Leadership
· Strive to ensure that the charitable purposes of IPWSO are followed and that it delivers the public benefit set out in its governing document.
· Take overall responsibility for the management and administration of IPWSO.
· Provide support and information to the Board of Trustees to enable trustees to fulfil their roles and legal responsibilities.
· Pursue close cooperation with, and accountability to, IPWSO’s members.
· Act as an ambassador for IPWSO by representing IPWSO at events and networking to build new strategic relationships.
· Keep abreast of relevant new research, treatment recommendations and service developments for people with Prader-Willi syndrome.
Governance
· Strive to ensure that IPWSO has governance systems in place that enable it to consistently fulfil its legal, statutory and regulatory responsibilities.
· Maintain awareness of risks and changes in the external environment that could affect IPWSO and advise the Board of Trustees accordingly.
· Together with the President manage complaints (including from whistle-blowers) and recommend actions to the Board of Trustees
Finance and Fundraising
· Work with the Treasurer and the Finance Committee to ensure the overall financial health and sustainability of IPWSO.
· Work with the Treasurer and the Finance Committee to prepare budgets for review by the Board of Trustees and to enable IPWSO to operate within its financial means.
· Seek to ensure that appropriate financial reports are submitted to the Charity Commission and other entities as required.
· Support the work of the Fundraising Committee and strive to ensure a sustainable income from both IPWSO members and individual, corporate, philanthropic and government donors.
· Build relationships with potential donors and prepare funding proposals.
· Seek to provide high quality support to existing donors, by means including the preparation of regular reports and updates.
· Seek out and build new income streams.
Staff, Trustee and Volunteer and Committee Support
· Provide support to staff, trustees and volunteers to enable them to carry out their duties.
· Deputise for other staff members during periods of leave.
· Conduct annual reviews with staff.
· Participate in the recruitment of new staff as required.
· Provide support and advice to IPWSO committees and conference organisers.
Project Support
· Seek to ensure that all IPWSO projects are designed and implemented in accordance with IPWSO’s mission and objectives.
· Support IPWSO’s Project Managers and others who lead IPWSO projects and, if necessary, manage projects directly.
Person specification
Experience, Knowledge and Skills
Essential
Proficiency in English.
Experience of working in a leadership role in the charitable sector either as a CEO or as part of a wider Senior Management Team.
Ability to articulate a compelling vision to inspire others
Broad understanding of global development issues, geopolitical dynamics, and cultural nuances and able to take into account the diverse contexts in which IPWSO operates.
Strategic Thinking: experience of leading and or contributing towards strategic development as well as experience of organizational management and supporting change.
Collaborative approach: outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships, based on mutual respect and shared goals.
Experience of managing budgets, financial planning, preparation of funding applications and report writing.
Experience of working with volunteers.
Desirable
Fluency in another language.
Experience of working in a leadership role in an international organisation within health or disability either as a CEO or as part of a wider Senior Management Team.
Knowledge / experience of PWS.
Willingness to travel internationally as needed to support IPWSO’s priorities.
An understanding of charity operations and governance structures in the UK.
Personal Attributes
Essential
Enthusiasm for IPWSO’s work and commitment to its vision, mission and values including dedication to equity, diversity, and inclusion.
Empathy for disadvantaged people.
Cultural sensitivity and respect. Confidence and ability to work well with people from different backgrounds from around the world.
Highly self-motivated and able to work on own initiative as well as part of a team.
Adaptability and flexibility. Able to navigate change and uncertainty. Able to accommodate international time zones as well as GMT for UK based staff. 20% of time may be outside of normal working hours.
Ethical leadership.
Resilience and determination.
Desirable
Desire to empower and mentor staff and foster a culture of learning, growth, and innovation.
Please submit your CV with a covering letter of no more than 2 A4 pages, describing how you meet the requirements of the role and the criteria outlined in the person specification. Include in your covering letter the names, positions, organisations, email and telephone contact of two referees, one of whom should be your current most recent employer. References will only be sought once your express permission has been granted. Please send to nmcnairney@ipwso. org. The closing date for applications is 9.00 am (UK time) on 25 October, 2024.
Supporter Operations Officer
Contract: Permanent, Full Time, 35 hours per week
Salary: £33,233 - £34,894 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in operations & planning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Join WaterAid as Supporter Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2020 Great Place to Work® award-winning organisation.
This role is a part of the Supporter Experience & Operations (SEO) team that sits within the Mass Engagement Department at WaterAid and aspires to deliver sector-leading supporter care, excellent supplier management and effective internal response handling operations. The team exist to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.
As our organised and conscientious Supporter Operations Officer you will provide effective monitoring of our internal supporter response handling processes, including donation and query management, and bring to the role an understanding of regulations that affect the management of supporter data, and the processing of financial responses.
About the Team:
The Supporter Operations Team plays a central role in delivering an exceptional supporter experience, ensuring smooth internal and external fulfilment to maximise supporter engagement in order to meet our ambitious targets.
This role sits within the Supporter Operations sub-team, reporting into the Supporter Operations Manager. The Supporter Operations Team plays a central role in supporting our fundraising teams, to maximise supporter engagement and ensure that the fulfilment of our fundraising appeals, donor thanking and donation processes are carried out correctly and in compliance with all relevant regulations
About the Role:
In this role, you will manage the team’s workload, forecasting expected capacity to ensure that daily, weekly and monthly tasks are planned out and completed in accordance with set KPIs. As well as supporting the Supporter Operations Manager in monitoring & evaluating the performance of the Operations team using reports to investigate any unusual results/trends.
You’ll also:
- Bring to the role a keen understanding of supporter response handling, the intricacies of processing donations, Direct Debits, Gift Aid, and communication preferences
- Assist with due diligence processes within the wider SEO team, specifically focusing on internal data security practices, response handling accuracy, and adherence to relevant regulatory requirements such as those for Gift Aid or the BACS scheme for Direct Debits
- Proactively identify processes for improvement across the Supporter Experience & Operations Team to deliver efficiencies and improve the effectiveness of internal procedures
- Support campaign managers and other colleagues with any new or existing projects relating to fundraising operations, working closely with internal stakeholders, ensuring requirements are clear and fully documented
About you:
- Knowledge of the rules and regulations of Gift Aid, Direct Debit, Data protection and PCI-DSS compliance
- Strong team player. Proven experience and/ or evidence of providing support/supervision/ training to team members
- Experience of documenting business processes, and comfortable with communicating and influencing a range of stakeholders
- Experience of income processing and donor response handling
- Excellent IT skills (use of Microsoft products, particularly Excel) with ability to analyse data accurately
- High attention to detail with ability to work methodically, ensuring minimal errors, and able to problem solve should errors arise
- Ability to analyse fundraiser requirements, and capable of providing the best fulfilment solution working with internal stakeholders
- Proven problem-solving skills with the ability to listen, understand, analyse and resolve queries of a technical nature (incl. complex queries). Demonstrate an innovative approach to problem solving with the ability to implement robust solutions, taking into account future requirements
- Excellent time management skills. Proven ability to manage & prioritise own workload, conflicting tasks/ deadlines effectively and successfully
Closing date: Applications will close at 23:59 on 29th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday annually (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.