Business Development Coordinator Jobs
Nottinghamshire Hospice delivers end-of-life care to people across the county. Our Hospice in your Home service is community based, and cares for patients and their families within their own home. Wherever possible, we enable people to die at home. Alongside our Wellbeing and Bereavement Services, we cared for 2,500 people across Nottinghamshire last year.
This role…
Working to a new Fundraising strategy with ambitious plans for growth, the Public Fundraising Manager will help us reach the next level in our income generation.
The role will combine direct responsibility for the retention and growth of our Individual Giving income streams (regular giving, lottery, appeals) with leadership and support of our other public facing income streams (community, legacy and in memory giving).
As the most experienced fundraiser in the team, the role will work closely with the Head of Fundraising to deliver on the Fundraising strategy, managing the team in an empowering way to motivate and inspire the team to drive income.
What are we looking for?
You will have proven experience of:
- Successfully delivering an individual giving income stream
- Campaign project management and working in collaboration with other stakeholders
- Collating and analysing data to drive decision making
- Gaining trust and building rapport with individuals quickly
- Effective storytelling to inspire supporters into action
- Delivering stewardship journeys that retain supporters to drive long term connection
What we offer
In return for your commitment, we offer a great reward package which includes 5 weeks Holiday plus Bank Holidays, Annual Leave Buy/Sell Scheme, Pension Scheme, Medical Cover, Employee Assistance Programme and Retail Discount Scheme.
Why you’ll love working here
Nottinghamshire Hospice is a great place to work! As a charity we’re creative and inspiring in our approach to our services and how we work together.
Our values are embedded into the Hospice:
Compassion – Being inclusive; being kind and having empathy; empowering others; having integrity and being patient.
Trust – Being authentic; unified; loyal; accountable; trustworthy; responsible; reliable and professional.
Ambition- The growth of the Hospice; being courageous; getting the right outcomes and results; improvement of our services; being the best version of ourselves for the benefit of each other and our service users.
If you think this sounds like you then please have a read of the full job description. If you would like to discuss the role before applying, then we welcome these informal chats. Please email Claire Herrick, Head of Fundraising to set something up.
The must haves:
The successful applicant will be subject to a standard DBS check and must be eligible to work in the UK. You must also have a full UK driving licence and access to a car (including business insurance). Nottinghamshire Hospice is a non-smoking organisation.
Registered Charity no: 509759
The client requests no contact from agencies or media sales.
Role overview
This key role manages our flagship and award-winning project supporting refugees with IT Hardware. The project collects IT Hardware, refurbishes and repairs it through our network of technicians, matches it with a suitable recipient through our referral process and then distributes it to charities and individual refugees and asylum seekers at no cost to the recipient. The project is in its third year, in which it will grow to overseeing e-waste collection and tech re-sale.
This role has two central arms: project management and volunteer management.
Overall management of the project includes key decision-making on tech refurbishment and distribution, building and maintaining key partnerships, impact reporting, staff management, external representation, developing and recording institutional memory and supporting the project's strategic growth with support from the Director. The postholder will be responsible for working with their team to maintain the smooth running of the project and deliver the project outcomes. They will deputise for the Director where necessary.
Volunteer management predominantly looks like the recruitment, coordination, training and retention of technical volunteers, many of whom are asylum seeking graduates of our tech training course. The post holder will be the go-to person for the volunteers and provide technical and management support with the help of our Technical Lead.
We know good project managers have a variety of skills and experience. We are not running a personal specification, but the strongest applications will indicate staff management experience and basic knowledge of IT repair.
We choose to publish the draft job description of the roles we advertise for. If you have the skills, experience and character to do the job below, please apply. We particularly welcome applications from those with experience of asylum and migration.
Outcome 1 - Manage the Digital Access project and the team working to deliver its outcomes
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Oversee the logistics and operations involved in collecting, storing and redistributing large quantities of IT Hardware, including the distribution of Data SIM cards to recipients with support from your team.
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Work with the Engagement Manager to identify and communicate with businesses, individuals and other sources of IT Hardware to explain our process and the impact of the project.
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Oversee the smooth running of and improvements to the referral process through which charity partners and individual refugees apply for and receive devices.
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Ensure the project goals are delivered on time and within budget.
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Provide thoughtful and kind management of the Operations Coordinator and Operations Assistant, meeting regularly and supporting their development.
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Record the institutional memory of the project through a digital guide to the processes and learnings which constitute the Digital Access programme.
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Ensure everyone at Screen Share who engages with the project does so in line with our safeguarding and privacy policies.
Outcome 2 - Monitor, evaluate and communicate the impact of our device provision
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Collate and present service user and device data (e.g use-case, age, geography) on a monthly and quarterly basis which represents our impact on the ground for internal and external audiences.
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Lead on the measurement of our impact through collection of case studies and distribution of our feedback form.
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Critically analyse and improve our impact measurement process to ensure it is ethical and fit for purpose.
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Work directly with service users, the Director and Communications team to produce compelling stories of the impact of Screen Share’s provision, with particular focus on our annual impact report.
Outcome 3 - Coordinate tech volunteers, external repair partners and technical staff (tech agents) to secure a regular flow of repair and refurbishment
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Oversee the process by which tech agents request and receive parts for the refurbishment process (hardware, software and tools).
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Work with our Technical Lead to ensure tech agents are provisioning devices consistently across our suite.
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Ensure the smooth implementation of changes to our technical provision.
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Critically analyse and improve the way in which the repair and refurbishment process is technically facilitated and recorded.
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Design and Deliver a tech volunteer retention strategy.
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Ensure our repair and refurbishment costs do not exceed our budget.
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Conduct in-person reviews with tech agents to monitor their progress and provide quality assurance.
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Explain our process to prospective repair partners and onboard them onto our system.
Outcome 4 - Recruit, train and support new technical volunteers
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Design and implement a nationwide technical volunteer recruitment and retention strategy which establishes a regular flow of technical volunteers into Screen Share, including and especially volunteers from an asylum seeking background and those who have graduated from our training course.
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Facilitate tech volunteer onboarding including external references, interviews and safeguarding.
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Coordinate and lead monthly volunteer tech team meetings.
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Explore partnerships with local tech businesses or refugees for paid refurbishment.
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Run basic laptop refurbishment refresher training for new volunteers in need of support.
Outcome 5 - Ensure Screen Share tech agent records are kept up to date
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Ensure the tech agent base is kept up to date at all times with all necessary details to facilitate refurbishment
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Ensure contact logs are maintained for each tech agent in accordance with GDPR legislation and that holidays/preferences/issues are recorded
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Ensure the right staff can access notes on 1:1’s with tech volunteers
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Analyse tech agent data thematically, implementing adjustments on a regular basis
Outcome 6 - Contribute to the strategic development of the project and ensure the Director receives appropriate support
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Represent the project to prospective partners, local councils and at public events, increasing its visibility within the refugee and tech sector.
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Design and implement experiments to test assumptions, minimise risk and scale the project.
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Deputise for the Founder and Director in internal and external settings where necessary.
Please write a short covering letter which sets out your motivation for applying, your experience managing staff and leading charitable projects.
BPAS is an independent healthcare charity that has been advocating and caring for women and couples for over 55 years, supporting over 100,000 women annually across more than 50 healthcare clinics nationwide.
Following significant organisational change and the establishment of a new Executive Leadership structure, we are looking for a Deputy Chief Medical Officer to join the Senior Operational Team.
As the Deputy Chief Medical Officer at BPAS, you will contribute to the strategic leadership of our clinical services. You will provide professional leadership to BPAS medical workforce and collaborate with key stakeholders to ensure the highest standards of patient care. Your responsibilities will include leading clinical governance initiatives, managing professional standards, and supporting the development of clinical strategies. You will also act as the Responsible Officer for BPAS, ensuring compliance with statutory requirements and leading on medical workforce strategy and succession planning.
You will be expected to maintain a visible presence, offering expert guidance on clinical matters to the BPAS Board, driving improvements, and ensuring that all services are informed by evidence and best practice.
To find out further information, please click the Apply button below. You will be redirected to the NHS Jobs website where you can download a job/person description and submit an application form.
The client requests no contact from agencies or media sales.
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working under the guidance of the West Yorks Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas of the West Yorkshire ODN network. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
Networks Manager (Parental Leave Cover)
Are you an experienced manager working in cultural administration, with the skills and knowledge to run programmes that connect and support researchers, curators and emerging scholars and professionals? Are you passionate about changing perceptions of British art research? Are you keen to create skill development opportunities and space for researchers to connect? The Paul Mellon Centre for Studies in British Art (PMC) is looking for a Networks Manager (Parental Leave Cover) to oversee the delivery of the Centre’s Networks and further develop our offer.
Who We Are
As a research centre and educational charity, PMC aims to generate original, inclusive and creative thinking and scholarship on British art, understood in its most diverse and expansive contexts. We host and support a thriving programme of research events. We publish innovative books and a wide range of digital outputs, including our prize-winning journal British Art Studies. We pursue individual and collaborative research projects. With our grants and fellowships programme, we sustain the most exciting and original work in British art and visual culture. We make our specialist archives and library accessible to a growing public, at Bedford Square and beyond. We deliver teaching and learning programmes and run networks that connect researchers and professionals.
About the Role
PMC is looking for a Networks Manager (Parental Leave Cover) to manage the delivery of the Centre’s Networks and further develop our offer of networking events and skill development programmes.
The PMC’s Networks connect and support researchers who are engaging with British art in its broadest sense, at different stages of their working lives. The networks currently include the Doctoral Researchers Network (DRN), Early Career Researchers Network (ECRN) and the British Art Network (BAN), a subject-specialist network supported by PMC in partnership with Tate. The programming of each network is led by a convenor: annually appointed external convenors in the case of the ECRN and DRN; the Head of Grants, Networks and Learning in the case of BAN. Additionally, the PMC Networks team run programmes and events to support the vocational development of emerging researchers and professionals, currently including the British Art in Motion film competition and the Art Trade Seminar. During 2025 our Networks programme will be developed and refined, with a new consolidated network for emerging researchers. The post-holder will undertake the final planning and implementation of the new network.
Salary will be £44,000.
This post is a fixed-term contract for a minimum period of 10 months, full-time and the hours of work are 35 per week.
Applicants will be expected to work on site at the Paul Mellon Centre, Bedford Square, London WC1 (or remotely as circumstances demand). We are happy to talk about flexible working arrangements offered by the Centre.
Responsibilities
British Art Network
The successful applicant will:
- take an active role in the BAN team, based across Tate and PMC, in overseeing the effective delivery of the Network’s activities
- lead on BAN’s membership and communications, including working with the external web developer in maintaining and developing the dedicated BAN website and preparing and delivering membership-wide mailings
- work with the Convenor to plan and deliver the Curatorial Forum (a global residential programme) overseeing the logistics and administration (including travel and accommodation bookings)
- work with the BAN Coordinator to ensure all BAN activities are accessible and inclusive, in line with BAN’s baseline requirements
- contribute to strategic planning of BAN’s programmes as it enters a new phase of activity at the end of 2025, helping ensure these are in line with BAN’s core values and ambitions, and are aligned with the mission, values and Equality, Diversity and Inclusivity (EDI) policies of Tate and PMC
Early Career Researchers Network and Doctoral Researchers Network
The successful applicant will:
- manage the effective planning, administration and delivery of DRN and ECRN programmes, working with PMC colleagues and the Network Convenors
- ensure the smooth running of events organised by the Network Convenors, at the PMC and elsewhere, ensuring these comply with EDI policy and align with PMC values
- liaise with the PMC’s digital team and the Communications Manager to coordinate the networks’ presence on the PMC’s website and social media
- oversee the management of both networks’ membership databases and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager
Networks Development
The successful applicant will:
- work with the Head of Grants, Networks and Learning in planning and implementing a restructured Networks programme in 2025/6, including planning for the next stages of the Art Trade Forum residential programme and British Art in Motion (undergraduate film competition), and contributing to new PMC displays programme as appropriate
- work with the Head of Grants, Networks and Learning and a range of internal and external stakeholders, to finalise plans for and implement a consolidated ECRN for PMC
- plan for and manage any changes required to networks’ membership databases and other membership lists, and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager
- with the Head of Grants, Networks and Learning, develop and plan professional development programmes for 2025–26
- ensure the effective communication of these changes internally and among stakeholders and members, including updating/revising web content
Person Specification
The successful applicant will have:
- significant experience of leading on the simultaneous delivery of multiple projects, effectively managing workload, stakeholders and team members (including line management)
- in-depth understanding of how networks can engage and support their members, including skill development opportunities, research sharing and events programming
- a collaborative approach to teamworking with a commitment to learning, sharing and adapting, as well as proven ability to work proactively and independently as required
- extensive practical experience in managing budgets in an organisational context, with a keen understanding of administrative processes and relevant software/resources
- experience of working with databases (ideally membership databases) on a significant scale, with an understanding of GDPR obligations
- experience of being a highly effective communicator – in person, in writing and through published online communications
- knowledge and ideally practical experience of marketing and audience development, insofar as these may apply to network activity
- understanding of the principles of equality, inclusion and diversity and a proactive approach to applying and promoting these in the workplace
- appreciation of a range of access needs and experience of helping create accessible working environments and/or events
- an understanding of PMC’s work and objectives and its context in the cultural sector, and a commitment to extending the reach and impact of our networks
- experience of working with external and internal stakeholders and partner organisations
Closing Date
The closing date for applications is Thursday 3 October 2024 10am GMT.
Full information including a full job description can be found on the Paul Mellon Centre's website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Hours: 30 - 37.5 hours per week
- Location: Rennie House, Tring (working across all our locations is required for this role)
- Salary: £51,971 per annum (pro rata)
- Closing date: 8 October 2024
- Interview date: 15 & 16 October 2024
As a member of the Charity's Leadership Team, you will be responsible for contributing to the ongoing development of our culture by embracing our vision, role modelling our values and driving positive colleague engagement.
As a member of the People Directorate Leadership Team, you will be responsible for developing and delivering Learning and Colleague Engagement strategies, frameworks and plans that drive a positive employee and volunteer experience, resulting in a job ready and engaged workforce.
You will therefore need to demonstrate your abilities in the following areas:
- Developing the Learning strategy across the organisation.
- Identifying and putting plans in place to address the learning and development needs of all clinical and non-clinical employees and volunteers at all levels (including induction, management and leadership development).
- Setting the frameworks for monitoring and recording all learning activity, ensuring reports are provided to Committees as required.
- Developing the Colleague Engagement strategy across the organisation.
- Identifying and putting plans in place to address the communication needs of employees and volunteers at all levels (including organisational, culture and leadership comms not local and tactical comms).
- Deploying Rennie Grove Peace's chosen Listening Tool then understanding the results and collaborating with colleagues to drive workplace improvement.
- Recruiting, selecting and retaining staff and volunteers with the right skills to deliver organisational strategy in line with our values.
- Performing all people management responsibilities on time, supported by Rennie Grove Peace policies and procedures, including absence management, performance management, disciplinary and grievances.
- Supporting personal development through coaching / support and training.
Are you ready to make a difference? Click 'Apply Now'...
If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Our commitment to equality and diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
The client requests no contact from agencies or media sales.
Pay: £33,920-£40,280 pro rata, depending on experience
Contract: Permanent. Full time, 0.8 or job-share
Apply by Monday 30 September, 12:00pm BST
We’re a small but ambitious arts charity on an exciting journey. We are transforming a half-acre industrial heritage site - New River Head Clerkenwell - into the national centre for illustration and a home for Quentin Blake’s archive.
We’re seeking a brilliant person - or people - to join the team as Philanthropy Manager at an exciting time for the Centre with construction about to begin on our new home.
The Philanthropy Manager will secure gifts from Individuals, Trusts and Foundations in the range of £1,000-£50,000+, and will work closely with the Head of Development, Centre Director and Board to steward gifts at the £50,000+ level.
You will be a relationship-focused fundraiser with experience of face-to-face fundraising, excited by the opportunity to play a key part in launching a major new cultural institution. You will use your experience and key moments on the way to opening to refine, refresh and grow our established giving circles. You will also identify and develop new ways that individuals can support the Centre and our programming before we open our doors in February 2026.
You will be an inspiring and committed ambassador for the Centre and its mission, in person and in writing. You will also be a great team-player who enjoys collaborating with colleagues across the Centre to deliver a dynamic and creative programme of donor cultivation and stewardship. Your work will reflect our values of compassion, curiosity, equity, relevance and rigour.
Quentin Blake Centre for Illustration champions art that is dynamic and diverse; we want our team to reflect that. We’re an inclusive and flexible employer, happy to hear from full-timers, part-timers and job-shares.
In recognition of underrepresentation in our staff team we will be offering guaranteed interviews to D/deaf and disabled applicants and applicants of African, Caribbean, Central Asian, East Asian, Latinx, South Asian, South East Asian and West Asian heritage whose applications meet the essential criteria listed in the Philanthropy Manager Job Pack.
Please download the job pack from our website for more details on the role, what we are looking for and how to apply. If you have any queries, please email us.
We are registered as a Disability Confident employer. Please email us to let us know if you have any access requirements that need to be met to support you to make an application or participate in the interview process.
An online information evening for this role will take place on Tuesday 24th September from 6pm – 7pm.This is an opportunity to meet our team, find out more about our work and ask questions about the role. If you would like to attend, please email us and ask us for joining details.
Apply by Monday 30 September, 12:00pm BST.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Fundraising Manager (Corporate and Events)
Based: Birmingham, with flexible/hybrid working
Responsible to: Chief Executive
Salary: £35,000 to £41,250 (pro rata)
Hours: 28 hours per week (.8 FTE)
Annual Leave: 25 days plus eight statutory bank holidays (pro rata)
Job Summary
This year, and every year, as many as 600 families in the UK will learn that their child has only half a working heart. These children have one of the most complex of all heart conditions, and there is no cure. Families in this situation need care and support to understand the information, make important treatment decisions, and meet the everyday challenges of living with half a heart can bring.
That is why Little Hearts Matter exists. We wrap a blanket of understanding and care around families at every stage of their half a heart journey. We are always here when they need us.
Without donations, Little Hearts Matter would not be able to offer our services, free of charge, to support individuals and families across the UK. We do not receive any government funding for our work. Our fundraising team is essential to raising these vital funds—over £440,000 annually. A better future for seriously ill children starts with you, our Fundraising Manager, within our three-person fundraising team.
In your first three months, you will get to know the charity well and figure out who our current supporters are. You will devise a plan for how you will use your experience to raise money, with a focus on building our challenge and events portfolio. You will also start building good relationships with key people inside and outside
Little Hearts Matter, including networking within the Birmingham and West Midlands business community.
By the end of your first year, you will have put your plan into action, continually improving it as you go. You will have built up our events and challenges portfolio, connected with donors, found new supporters, and tried out different ways to bring in funds and hit your target. You will have monitored your progress, using goals to measure success, and adjusting the plan when needed. Alongside this, you will have worked with the team to boost the Little Hearts Matter’s profile and impact so that fundraising efforts can keep going strong in the future.
About Little Hearts Matter
Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.
Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children, and their families, through their hopes and aspirations and the gradual realisation that they will never have the same life as their peers. Our aims are to:
Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.
Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.
Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.
Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.
Specific areas of responsibility
Working as part of the fundraising team, the Fundraising Manager will:
- Be responsible for their own portfolio of supporters, maintaining and growing income, regularly forecasting income and expenditure against agreed targets (circa. £200,000+ annually)
- Proactively manage and grow relationships with diverse corporate and community supporters, delivering tailored propositions where appropriate, providing excellent relationship management to maximise their impact and long-term engagement.
- Build excellent working relationships with regional partners, supporters, and volunteers, to maximise the impact of their own fundraising and identify new opportunities through their networks.
- Develop and lead on exciting and engaging events, challenges and appeals to support the Fundraising team meeting its financial objectives.
- Work collaboratively with the Chief Executive, Head of Service and Grants Manager to ensure synergy in planning and delivery of income generation targets.
- Maintain accurate records of supporter interactions on the CRM system to deliver exceptional supporter experience and harness the value of data.
- Attend events, including out of hours working where necessary (compensated by Time in Lieu)
- Be a passionate ambassador for Little Hearts Matter, always maintaining the highest level of professionalism.
- Ensure all Fundraising activity complies with the Fundraising Code of Practice, GDPR guidelines, EDI principles, and other relevant regulations, guidance, and policies.
- Provide line management for the Fundraising Coordinator (.6 FTE)
Person Specification
Key Requirements
Skills
Essential
Excellent relationship management
Strong and effective communicator capable of talking to a range of people with sensitivity and discretion
High IT proficiency (Excel, Word, CRM)
Strong written communication across multiple channels for marketing and stewardship
Commercial acumen, with the ability to maximise opportunities for LHM
Excellent team working, with the ability to work confidently alongside a range of charity stakeholders
Proven ability to multi-task, work in a busy environment, and problem solve
Analysing and reporting on financial performance
Desirable
Digital Marketing
Volunteer Management
Experience
Essential
Devising and delivering a strategy to successfully achieve a six-figure income target
Working in a fundraising environment
Managing conflicting priorities
Collaborating with multiple stakeholders
Working in a customer service-oriented environment
Desirable
Project or events management
Working in a relationship or account management role, or leading the delivery of partnerships
Creating new initiatives to drive/deliver income growth
Working for a health or disability charity
Knowledge
Essential
Understanding of Charities Act, Fundraising Code of Practice, relevant sections of GDPR regulations and other relevant legislation and guidance
Best practice in corporate and community fundraising
Use of databases/CRM to support and drive fundraising
Understanding of Equality, Diversity and Inclusion principles and a commitment to apply them
This job description is not exhaustive and other responsibilities may be agreed as appropriate.
Benefits
- Holidays: 25 days annual leave in addition to eight bank holidays.(pro rata)
- Parking: free parking space at head office.
- Working patterns: flexible and hybrid working patterns are supported.
- Pension: enrolment in the People’s Pension plan after three months.
- Career development: you will have opportunities for mentoring and training to stay up to date with the latest fundraising trends.
CV and covering letter to be submitted to Lisa Davies, Chief Executive. Please feel free to contact Lisa for an informal chat.
Closing date for applications 7 October 2024
We are the only charity in the UK that offers support to families following a single ventricle diagnosis.
The client requests no contact from agencies or media sales.
Animal welfare is in crisis. Could you help us stem the tide of cats and dogs being abandoned or given up for adoption?
If you have experience of working in the community, ideally with young people and marginalised groups, we have a fantastic opportunity to manage and develop our education and outreach work.
The pandemic pet boom, poor breeding practices and the rising cost of living mean that rescue centres, like Bath Cats and Dogs Home, are contending with unprecedented numbers of animals with complex medical and behavioural problems.
But it doesn’t need to be this way. By working in the community, we can address the problems before they reach crisis point.
We believe that every cat and dog should have the opportunity to enjoy a healthy life and a happy home. If pets are wanted and cared for then we’ll help them remain in their loving homes, which is why we’re expanding our outreach services, giving support to struggling pet owners when it is most needed.
The Education and Outreach Manager will work directly with the Chief Executive and Senior Leadership Team to manage existing projects and to shape and develop new initiatives. You’ll work in partnership with education providers, community groups and charities to ensure that Bath Cats and Dogs Home’s expertise and resources are directed to those most in need, and where we’ll have the biggest impact for animal welfare.
In return you’ll be part of a passionate and driven team. We commit to being kind, inspirational, dedicated, open and honest, and expert. If our values match your own, and you are inspired by the work that we do, then we’d love to hear from you.
The details
Package: £29,700pa + pension and benefits
Full time: 37.5 hours per week (part-time of 30 hours per week may be considered)
Permanent position, subject to six months’ probation
Reports to: CEO
Hybrid working available, subject to minimum 2 days per week in the office at Bath Cats and Dogs Home, and all in person events and meetings.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London Borough of Richmond Upon Thames (with hybrid working options available)
Leave entitlement: 28 days per annum pro rata + bank holidays pro rata
About the role:
We are pleased to offer you an exciting opportunity to join our advice team at Citizens Advice Richmond as a Manage Your Money Lead.
In this role you will be working alongside volunteer advisers, providing holistic advice and support to households in financial crisis and provide advice around income maximisation, managing fuel costs including leading on our Energy Advice Project, benefit take-up, applying for grants to help with costs arising from the cost-of-living crisis, reducing indebtedness and budgeting and money management to help to prevent future financial crisis.
The purpose of this role is to reduce the stigma for low-income households around needing and accessing financial support and give people confidence to seek cheaper alternatives to contract costs around, for example, telephone, tv and broadband.
The project includes support on preparing personal income and expenditure details which can be used by residents themselves when negotiating with debtors on repayment plans.
This work will have a focus on community-based outreach work, working alongside organisations such as foodbanks and community centres. It will aim to prevent future or recurring hardship.
This role is funded by City Bridge Foundation.
We are a friendly and diverse office. We support clients across our community and aim to reach the most vulnerable and excluded in our community.
What we give our staff
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
Please complete the application form and include this as your cover letter
Job Title: Information & Advice Helpline Officer (Maternity Cover)
Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)
(Some flexibility with hours/days may be possible)
Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)
Location: This role operates from our office in Thornton Heath
Salary: £8542.58 pro-rata from FTE of £25,627.74
Background to the Role
Do you have helpline or call centre experience? Are you good at communicating on the telephone? Do you enjoy helping people to find information and solutions to challenges? Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.
Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card. You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.
Main Duties (but not limited to)
- Providing information and signposting to callers to our Helpline and to people enquiring by email
- Entering new client referrals on our database and recording each new enquiry on our systems
- Supporting and supervising volunteers within the I&A Team
- This list is not exhaustive.
Responsibilities will include (but are not limited to)
- Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
- Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
- Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
- This list is not exhaustive.
CVs will not be accepted.
Closing date: 12pm, Friday 18th October 2024
Interview: Thursday, 24th October 2024
This post is subject to a Disclosure and Barring Service check.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.