Brand Loyalty Marketing Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.
You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.
You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.
Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.
Key Responsibilities
Campaign Delivery
- Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
- Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
- Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
- Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.
Supporter Experience
- Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
- Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
- Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
- Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.
People Management and Team Building
- Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
- Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
- Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
- Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.
Skills and Knowledge
- Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
- Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
- Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
- Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
- Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
- Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Hampshire and Isle of Wight Air Ambulance is the charity that brings life-saving care to the most seriously ill and injured people in the region. This exciting new role is being created within our successful Engagement Development Team.
As Individual Giving Officer you would be responsible for developing and implementing strategies to maximise engagement and income from individual and regular donors, focusing on building and nurturing relationships with individual donors and managing regular giving programs to ensure sustainable support for the Charity.
We’re looking for somebody who has strong interpersonal, networking and influencing skills, and can confidently represent our brand delivering engaging presentations and pitches.
This is a full-time role (37.5 hours per week), predominantly Monday to Friday, but will include some evening and weekend working. Hybrid working will be available after a successful induction period.
Main responsibilities:
- Collaborate with the Development Manager to create, develop, and implement strategies for individual and regular giving programs in line with the overall Engagement and Income Team goals.
- Plan and execute events and campaigns specifically aimed at recruiting, retaining and upgrading regular donors.
- Maintain accurate donor records in the CRM database, using it to track progress, evaluate effectiveness, analyse data, and adjust strategies.
- Generate and present reports on campaign performance to the Development Manager and Director of Engagement and Income.
- Work closely with other members of the development team and wider charity to align individual and regular giving efforts with overall Engagement and Income Team goals.
- Collaborating with the Communications and Marketing team to develop supporting materials.
- Build and maintain a portfolio of donors and prospects, ensuring timely and appropriate solicitation activities, follow-ups and post-event communications.
- Develop personalised communication and stewardship plans to retain and upgrade existing donors, ensuring a positive and rewarding experience for donors.
- Identify and cultivate potential regular donors through various channels including direct mail, email, social media, and events.
- Implement donor recognition programs that enhance donor satisfaction and loyalty by ensuring their contributions are appropriately acknowledged and thanked through various channels.
- Organise and participate in a variety of events and activities, representing the regular giving program and promoting its importance.
- Identify and refer potential major gift donors or those likely to leave a legacy gift.
- Provide training, support, and encouragement to volunteers to help them successfully secure regular giving commitments.
Key Skills / Requirements:
- Strong interpersonal, networking and influencing skills with the ability to give professional presentations, talks and deliver pitches on behalf of HIOWAA.
- At least 2 years’ experience in a nonprofit or similar environment.
- At least 2 years’ experience of developing and stewarding strong donor relationships.
- At least 2 years’ experience in fundraising, specifically in regular giving or similar donor programs.
- The ability to provide engagement solutions appropriate to the audience being addressed.
- Understanding of how to maximise engagement and income opportunities, and donor acquisition.
- Knowledge of current trends and best practices in regular giving and donor retention.
- A solid understanding of modern fundraising techniques, including online and social networking.
- Ability to analyse data and generate actionable insights and some experience of doing so in a previous role.
- Good numeracy and analytical skills
- Excellent organisational and time management skills and experience of working to deadlines and key project dates.
- Proficiency in fundraising software and CRM systems.
- Creative and critical thinking skills.
- Passion for the organisation’s mission and a commitment to donor stewardship.
- An understanding of and interest in the voluntary sector.
- A willingness to take part in training as required by HIOWAA.
- A flexible approach and ability to travel within the County and work some evening and weekend hours (for events and presentations) as part of the role.
- A full, clean UK recognised Driving Licence
The Individual Giving Officer will have non-exclusive use of charity vehicles to undertake their duties.
Additional benefits:
- 25 days holiday per year (plus Bank holidays)
- Extra Day off on your Birthday
- 5% Employer Pension Contribution
- Charity Sick Pay (after probation)
- Blue Light Discount Card
- Medical Cash Plan (after probation)
- Hybrid working and a flexible approach by arrangement with your line manager.
- Mental Health First Aiders available at work.
Please send your CV and a short covering letter highlighting relevant experience via this portal.
Application Deadline: 19th September (4pm).
Interviews are likely to be on Tuesday 1st October.
The Charity is committed to promoting diversity, inclusion and equal opportunity for all. We therefore ask applicants to complete the Equal Opportunities Form supplied by Charityjob. This will be used to help us monitor the impact and success of our recruitment practice. Any data provided will only be used by HR for statistical purposes and not shared with the recruiting manager. Thank you.
The client requests no contact from agencies or media sales.
Reporting to: Area Manager
Location of work: Flexible. This post holder will be based at home but daily travel to schools or other establishments within your allocated local area will be required including some early morning breakfast visits. The role will require irregular travel throughout the UK with minimal overnight stays.
Contract type: 4 days / 28 hours per week term time only, although part time / flexible hours may be considered. This role will involve early morning breakfast visits to schools or other establishments which you will need to be able to attend. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £31,500 FTE (Pro rata to £22,050)
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time at Magic Breakfast, as we have expanded our team to meet the challenge of ending morning hunger for now, and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Service Delivery team is responsible for ensuring the delivery of our breakfast provision. As Engagement Partner, you will work with relevant partners (schools, local authorities, parents, parent councils) to ensure that breakfast provision is optimized, encouraging reach and providing education on relevant topics.
KEY RESPONSIBILITIES:
Pipeline development and cultivation:
-
To develop a relationship with the supported schools in their respective area, to enable, preserve, embed, enhance and extend stigma and barrier free breakfast pron.
-
To educating and engage with the wider school community, including teachers, parents and children and young people on the importance of breakfast and implications of hunger as a barrier learning through various means including assemblies, staff meetings, online events and regional events throughout the academic year.
-
To engage with the wider community to advocate for the importance of breakfast, the work that we are doing in existing schools and to support our campaigning and advocacy strategy and plans.
-
To develop brand awareness in schools and local communities in line with our marketing strategy
-
To support the recruitment of new schools with launching new breakfast provisions, adapting to the requirements of the school and children and young people, and advising on best practise
-
To support any media requests as directed through the Policy & Engagement team
-
To capture and report on “storytelling” to enable the organisation to utilise qualitative data to support external communication
-
To explore, share and deliver on new engagement ideas across the department and organisation
-
To enable, support and feedback on new ways of working, trials and innovations
General:
-
By contributing to team meetings, sharing best practise and support colleagues and team members where necessary in line with Magic Breakfast’s ways of working.
-
By helping to maintaining a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do.
-
By upholding a culture that keeps children and young people at the heart and encourages our values of openness, collaboration, bravery, compassion and a solutions-focussed approach.
-
By working collaboratively across the organisation to build good working relations.
-
By adhering to all Magic Breakfast policies and procedures.
-
By ensuring everything is compliant with current legislation, policies and procedures.
-
By undertaking any other duties commensurate with the role.
PERSON SPECIFICATION
Skills and abilities
-
Possess excellent communication skills, organisational skills and stakeholder management capabilities.
-
High level of competency in the use of Microsoft Office packages and Salesforce or a similar CRM
-
Demonstrate working knowledge and understanding of the charity and education sector along with a commercial awareness.
-
Good use of judgement in terms of when to escalate and when to delegate.
-
Confidence in using Microsoft Word IT packages.
Knowledge and experience
-
Engagement with multiple stakeholders, both internal and external, delivering presentations, assemblies, engagement events, both in person and online.
-
Experience of customer support and an understanding and experience of influencing and making the case for change.
-
Experience of working against targets.
-
Working remotely with multiple customers and stakeholders.
-
The proven ability to communicate messages confidently, engagingly and with impact across a variety of audiences.
-
Familiarity with the UK charity market and fundraising trends, techniques and best practice.
Other
-
Be a collaborative team player with the confidence to effectively contribute remotely across teams and departments.
-
Share a passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
-
Embody the charities values, behaviours and ways of working.
-
Demonstrate positive mindset, flexibility and openness to agile working and change.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCESS
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background.
Reporting to: Area Manager
Location of work: Flexible. This post holder will be based at home but daily travel to schools or other establishments within your allocated local area will be required including some early morning breakfast visits. The role will require irregular travel throughout the UK with minimal overnight stays.
Contract type: 4 days / 28 hours per week term time only, although flexible hours may be considered. This role will involve early morning breakfast visits to schools or other establishments which you will need to be able to attend. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £31,500 FTE (Pro rata to £22,050)
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time at Magic Breakfast, as we have expanded our team to meet the challenge of ending morning hunger for now, and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Service Delivery team is responsible for ensuring the delivery of our breakfast provision. As Engagement Partner, you will work with relevant partners (schools, local authorities, parents, parent councils) to ensure that breakfast provision is optimized, encouraging reach and providing education on relevant topics.
KEY RESPONSIBILITIES:
Pipeline development and cultivation:
-
To develop a relationship with the supported schools in their respective area, to enable, preserve, embed, enhance and extend stigma and barrier free breakfast pron.
-
To educating and engage with the wider school community, including teachers, parents and children and young people on the importance of breakfast and implications of hunger as a barrier learning through various means including assemblies, staff meetings, online events and regional events throughout the academic year.
-
To engage with the wider community to advocate for the importance of breakfast, the work that we are doing in existing schools and to support our campaigning and advocacy strategy and plans.
-
To develop brand awareness in schools and local communities in line with our marketing strategy
-
To support the recruitment of new schools with launching new breakfast provisions, adapting to the requirements of the school and children and young people, and advising on best practise
-
To support any media requests as directed through the Policy & Engagement team
-
To capture and report on “storytelling” to enable the organisation to utilise qualitative data to support external communication
-
To explore, share and deliver on new engagement ideas across the department and organisation
-
To enable, support and feedback on new ways of working, trials and innovations
General:
-
By contributing to team meetings, sharing best practise and support colleagues and team members where necessary in line with Magic Breakfast’s ways of working.
-
By helping to maintaining a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do.
-
By upholding a culture that keeps children and young people at the heart and encourages our values of openness, collaboration, bravery, compassion and a solutions-focussed approach.
-
By working collaboratively across the organisation to build good working relations.
-
By adhering to all Magic Breakfast policies and procedures.
-
By ensuring everything is compliant with current legislation, policies and procedures.
-
By undertaking any other duties commensurate with the role.
PERSON SPECIFICATION
Skills and abilities
-
Possess excellent communication skills, organisational skills and stakeholder management capabilities.
-
High level of competency in the use of Microsoft Office packages and Salesforce or a similar CRM
-
Demonstrate working knowledge and understanding of the charity and education sector along with a commercial awareness.
-
Good use of judgement in terms of when to escalate and when to delegate.
-
Confidence in using Microsoft Word IT packages.
Knowledge and experience
-
Engagement with multiple stakeholders, both internal and external, delivering presentations, assemblies, engagement events, both in person and online.
-
Experience of customer support and an understanding and experience of influencing and making the case for change.
-
Experience of working against targets.
-
Working remotely with multiple customers and stakeholders.
-
The proven ability to communicate messages confidently, engagingly and with impact across a variety of audiences.
-
Familiarity with the UK charity market and fundraising trends, techniques and best practice.
Other
-
Be a collaborative team player with the confidence to effectively contribute remotely across teams and departments.
-
Share a passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
-
Embody the charities values, behaviours and ways of working.
-
Demonstrate positive mindset, flexibility and openness to agile working and change.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCESS
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background.
Should you wish to discuss the role before applying please email our People and Culture Team, hr @ magicbreakfast. com
Shortlisting - 23rd -25th Sept
Interviews - 30th Sept and 2nd Oct
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Reporting to: Area Manager
Location of work: Remote. This post holder will be based at home with use of our London office available. The role may occasionally involve some irregular travel throughout the UK.
Contract type: Term time only. 4 days/28 hours per week, although part time/flexible hours may be considered.
Contract Length: Permanent
Salary: £31,500 FTE (£22,050 pro rata)
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Engagement Partner will be responsible for the remote engagement of schools, teachers, children and young people and the communities in their allocated area. They will support schools with the setup, rollout and continuous improvement of breakfast provision, engage with the wider school community to educate on the importance of breakfast on learning and to enable increased uptake in a barrier and stigma-free way by optimising provision and encouraging reach.
KEY RESPONSIBILITIES:
•To develop a relationship with the supported schools to enable, preserve, embed, enhance and extend stigma and barrier free breakfast provision.
•To educate and engage with the wider school community, including teachers, parents and children and young people on the importance of breakfast and implications of hunger as a barrier learning through various online support including assemblies, staff meetings, online events and regional events throughout the academic year, all supported remotely.
•To remotely engage with the wider community to advocate for the importance of breakfast, the work that we are doing in existing schools and to support our campaigning and advocacy strategy and plans.
• To develop brand awareness in schools and local communities in line with our marketing strategy
• To support the recruitment of new schools with remotely launching new breakfast provisions, adapting to the requirements of the school and children and young people, and advising on best practise
• To remotely support any supporter visits, volunteering or any funder related requirements
• To remotely support any media requests as directed through the Policy & Engagement team
• To capture and report on “storytelling” to enable the organisation to utilise qualitative data to support external communication
• To explore, share and deliver on new engagement ideas across the department and organisation
• To enable, support and feedback on new ways of working, trials and innovations
General:
• By contributing to team meetings, sharing best practise and supporting colleagues and team members where necessary in line with Magic Breakfast’s ways of working.
• By helping to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do.
• By upholding a culture that keeps children and young people at the heart and encourages our values of openness, collaboration, bravery, compassion and a solutions-focussed approach.
• By working collaboratively across the organisation to build good working relations.
• By adhering to all Magic Breakfast policies and procedures.
• By ensuring everything is compliant with current legislation, policies and procedures.
• By undertaking any other duties commensurate with the role.
PERSON SPECIFICATION
Skills and abilities
• Possess excellent communication skills, organisational skills and stakeholder management capabilities.
• High level of competency in the use of Microsoft Office packages and Salesforce or a similar CRM
• Good use of judgement in terms of when to escalate and when to delegate.
• Confidence in using Microsoft Word IT packages.
Knowledge and experience
• Engagement with multiple stakeholders, both internal and external, delivering presentations, assemblies, engagement events, both in person and online.
• Experience of customer support and an understanding and experience of influencing and making the case for change.
• Experience of working against targets.
• Working remotely with multiple customers and stakeholders.
• The proven ability to communicate messages confidently, engagingly and with impact across a variety of audiences
• Demonstrate working knowledge and understanding of the charity and education sector along with a commercial awareness.
Other
• Be a collaborative team player with the confidence to effectively contribute remotely across teams and departments.
• Share a passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
• Embody the charities values, behaviours and ways of working.
• Demonstrate positive mindset, flexibility and openness to agile working and change.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click here for our job pack
Please click here for our website
APPLICATION PROCESS
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background.
Should you wish to discuss the role before applying please email our People and Culture Team, hr @ magicbreakfast. com
Shortlisting - 23rd -25th Sept
Interviews - 1st and 3rd Oct
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Celebrity and Lifestyle Media Lead
Reporting to: Brand Marketing Manager
Location of work: Home based. One office day per month. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: 12 months FTC (with a view to become permanent)
Salary: £37,500
JOB PURPOSE
The Brand and Marketing team’s purpose is to significantly increase awareness, engagement and reputation of Magic Breakfast’s supporting wider teams to achieve their objectives.
As part of the Brand and Marketing team, the Celebrity & Lifestyle Media Lead manages all aspects of the delivery Magic Breakfast’s celebrity engagement as well as working with the News & Media Lead on the charity’s media strategies.
KEY RESPONSIBILITIES
- Be responsible for leading new artist (celebrity) acquisition for Magic Breakfast including approaching and pitching for opportunities alongside other internal teams
- Work alongside the News & Media Lead to develop and implement media strategy and activity plans
- Lead on the writing of press materials, including but not limited to press releases, press packs, internal quotes etc
- Implement Magic Breakfast’s Celebrity (Artists) strategy and plan, proactively identify impactful opportunities to support other teams and campaigns
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please see our job pack and website for more information
APPLICATION PROCESS
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background.
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
close date - 8th September 2024
Shortlisting - 9th - 11th September 2024
Interviews 1st round - 18th and 19th September 2024
Interviews 2nd round - 25th September 2024
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Do you want to play a key role in developing our Marketing & Communications functions and to help us raise the profile of The Whitechapel Centre, grow our supporter base and promote our services?
The Whitechapel Centre’s mission is to prevent and resolve homelessness, social exclusion and housing poverty by providing practical, realistic, tailored support so that each person can find a route out of homelessness, maintain a home and achieve their individual potential.
We are now looking for an exceptional Marketing & Communications Officer to join our team.
This is a hands-on and varied role which will include responsibility for our internal and external communications, our social media channels and website content. Key tasks will include marketing our services and activities and liaising with press and media.
With a background in marketing or comms, you will have first class communication, influencing and negotiating skills, the ability to engage with people from all walks of life and the passion to deliver positive outcomes and an effective and consistent voice.
In return, we offer a friendly and supportive working environment, together with a generous pension scheme and Simplyhealth medical benefits.
How to apply
Please note: we do not accept CVs without an accompanying application form. You can request an application pack by telephone or via our HumanResources mailbox if you are unable to download via the links provided.
There is no formal close date for this vacancy. We are advertising via a range of channels and reserve the right to review applications each Friday and close the vacancy as soon as our shortlisting requirements are met
The Whitechapel Centre. Committed to addressing discrimination and promoting equality and diversity in the provision of services and employment.
The client requests no contact from agencies or media sales.
We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.
Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.
We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.
The culture
If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.
Could this be the place for you?
If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!
About the role
The Music Industry Lead is key to amplifying the work of Nordoff and Robbins through delivering a successful artist/celebrity ambassador program. This role will support the growth of our audiences by aligning high-profile voices with our events portfolio, marketing campaigns, and press opportunities, consistently increasing the reach of the charity. It also supports the understanding of our work by identifying media opportunities to tell our stories in collaboration with the engagement and communications team.
Strong interpersonal skills are essential to keep our ambassadors informed and engaged in our work as well as identifying and onboarding new voices who can champion our cause and grow our audience
The Music Industry Lead is part of the Music Industry team reporting into the Head of Music Industry. The post holder will be responsible for maintaining music industry relationships, identifying, recruiting and stewarding all artists, VIPs and celebrities to support the work of Nordoff and Robbins through an all year-round ambassador engagement programme that also generates income from artist led activities.
· You will be an ambassador for N&R in all your interactions
· You will create healthy working relationships across external networks important to N&R’s ambitions
· You will attend and support our fundraising events in your capacity as Music Industry Lead at N&R – This will include some evening and weekend work at times.
What we offer:
3 best things about the job (in our humble opinion)
· You will be joining an award-winning events team, with sector leading music awards show and many other industry events
· You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues
· You will be working on a broad spectrum of diverse and growing range of fundraising events in the sector
Benefits include:
· £37,789 plus £1,500 London Weighting (where applicable). Total salary £39,289 per annum
· Pension scheme
· 31 days annual leave plus bank holidays
· Salary sacrifice benefits including cycle to work.
· Employee Assistance Programme (EAP)
· A true People First charity with training and career development as part of our core
· An inclusive culture – and lots of music!
· London/Hybrid working (mix of office and home – minimum 2 days per week in London office NW5 1PQ) This is a full time position and may include some evenings and weekends as required.
We are proud to have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles that we all commit to:
1: ACCESSIBLE TO ALL
Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff and Robbins.
2: PROVIDING EQUITY OF OPPORTUNITY
Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need
3: DIVERSE ENGAGEMENT
Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.
4: BE FREE FROM DISCRIMINATION
To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of N&R as an organisation and those who represent it and to provide channels for them to do so safely.
5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
I want to apply, what’s next?
Please apply with a CV and cover letter detailing your interest in the role and how your skills and experience match our requirements (Please note applications without a covering letter will not be considered. Why do we need a cover letter? We want to hear about you as a person not just a list of your work accomplishments).
Key dates:
Closing date: Monday 2nd September 2024
Interviews: First Interviews week beginning 9th September 2024
Interview Location: First interviews via Zoom, Second interviews in person at NW5 1PQ
This role is subject to a Basic DBS check
We are a Disability Confident Employer
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is a new role joining our well-established, flourishing digital team. The team is made up of product, engagement and marketing specialists who are committed to empowering people who are affected by breast cancer.
Breast Cancer Now has transformed our digital offering over the last couple of years. Creating a unified, supportive and inclusive experience for those who want to know more about breast cancer at every stage. And to access vital support services to inspire individuals to help us increase our impact through fundraising and campaigning as well as continuing to expand the reach of our world-leading research programmes.
This role will bring leadership, vision and a deep knowledge of user-centred research and UX, UI and content design. To create exceptional experiences for our supporters and service users across multiple digital platforms and channels; keeping their needs at the heart of everything we do.
About you
We're seeking a passionate and experienced user experience (UX) leader to spearhead our user-centred design initiatives. You'll champion a culture of evidence-based optimisation, manage analytics to blend qualitative and quantitative insights and collaborate with our lived experience team to ensure inclusive product development. You'll lead upstream product activities, partnering with various teams to align digital strategies with organisational goals. Your responsibilities will include conducting discovery activities, supporting downstream development, and contributing to product vision and roadmap creation. You'll also oversee user research, usability testing, and the implementation of a comprehensive content strategy.
We are looking for candidates who’ve a strong background in user centred design, analytics, and product development. With a particular focus on accessibility and inclusivity.
You’ll need a proven track record in a head of user experience position or be a lead user experience designer, prepared for your next career step. You should be driven by a desire to create positive change through your work and possess strong leadership skills to mentor and guide team members.
We value a collaborative and proactive approach, coupled with expertise in conducting research with marginalised groups on sensitive topics. Experience of working with external design and development partners is a plus. You should have a comprehensive understanding of UX, design accessibility, information architecture, content strategy, SEO, and product development best practices.
Excellent communication skills and stakeholder management abilities are essential. We're looking for someone who stays current with the latest tools, trends, and technologies in the field, bringing fresh perspectives to our team. If you're a clear and compelling communicator with a passion for user-centred design and a drive to make a difference, we want to hear from you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role can be primarily based in either our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9.00am on Tuesday 10 September 2024
Interview date: Week commencing 23 September 2024 via Microsoft Teams
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
At Breast Cancer Now, we’re looking for a creative and proactive Press and PR officer to join our ambitious team, as we continue to cement our place as the ‘go-to’ press office for breast cancer and position the charity as the leading expert in the field.
This varied and exciting role is critical in helping the charity build its profile through effective and compelling PR and media relations. The post holder will plan, deliver and respond to opportunities across all areas of the charity’s work, from highlighting our world-leading breast cancer research and raising awareness of our public health messaging to promoting our fundraising appeals and support services and supporting our policy and campaigning work.
The post holder will work closely with a variety of internal and external stakeholders, including our nurses, researchers, and corporate partners, alongside building strong and trusted relationships with national and regional journalists to secure high-quality targeted media coverage. Every day will be an opportunity to make a positive difference for everyone affected by breast cancer.
About you
An excellent communicator, you’ll have a strong working knowledge of the UK’s media landscape and experience of either delivering impactful PR and media relations, in-house or at an agency, or of working in a news environment.
You’ll be innovative, creative and considerate in your approach to raising the profile of the charity and all its areas of focus, bringing fresh ideas to engage the media and always putting the patient voice at the heart of your work.
You’ll be confident in building relationships with journalists and seek to secure compelling coverage across all national and regional print, broadcast and online media. You’ll collaborate with internal colleagues from an array of teams to deliver powerful results, and work closely with external partners, researchers, and service providers.
With an instinct for what makes a good news story, you’ll be adept at juggling priorities and deadlines and thrive in an exciting and fast-paced press office, where you’ll be well supported by our experienced and welcoming team.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact The Breast Cancer Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 4 September at 9am
Interview date Week commencing 9 September