Based Service Manager Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: School’s Manager
Location: Flexible working with a mixture of remote working and office based at Solar House, 3rd Floor, 1-9 Romford Rd, London, E15 4LJ or home-based.
Hours: 30 hours per week, term time only (days/times negotiable)
Salary: £22,944 - £25,156 per annum, depending on experience (London based)
£21,739 - £23,336 per annum, depending on experience (Regional based)
Closing date: 9am 30th September 2024 (This is flexible)
Interview dates: Interviews will be held WC 09th October 2024
This is a permanent position, due to start in October 2024.
Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.
We are looking for a Schools Manager, to manage existing school relationships and ensure successful delivery of SHS service to schools across the organisation. To build strong relationships with new and existing School leaders to ensure services continue beyond the life cycle of any funded support
You will have excellent relationship building and communications skills with a proven ability to communicate with a wide group of people. This is a new exciting role and vital to our success in achieving our goals.
You’ll have previous experience of:
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Fast moving sales environment
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In negotiating with senior leaders
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Lead generation
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Working within the education sector
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Presenting new ideas / public speaking
We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find here.
As an employer we offer:
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Perkbox membership
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Employee assistance programme
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Life assurance
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Pension scheme
We are an equal opportunities employer and welcome applications from all sections of the community.
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidate will work 35 hours a week over 5 days, including evening and weekend work as required by the company. This role will cover North England, Scotland and Northern Ireland however the successful candidate will need to be based in Northern Ireland.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Development Managers to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
As a Community Development Manager, you will lead and inspire a team of Community Builders, fostering collaboration, innovation and commitment to community impact working in an ABCD informed way. The aim is to connect and re-engage members of the AFC with the services at Help for Heroes and within the wider community.
This is an exciting and varied role for dynamic and confident individuals, in which the right candidate will work directly within communities across the UK; bringing the Armed Forces Community together to improve wellbeing and make the community a better place to live. The main purpose of the role is to contribute to the leadership of an integrated, community development and hybrid volumizing offer which improves reach and sustained positive impact for members of the Armed Forces community.
About You
You will be responsible for the effective line management of a dispersed community-based team and have experience managing co-designed/co-delivered community development initiatives. You will recognise the potential for growth and expansion within these communities and empower local people to exact changes focused on what’s important to them.
You will have a genuine professional commitment to ABCD informed delivery, possess the capacity to work collaboratively with others and pilot projects for new community development initiatives by identifying and creating viable plans for growth and expansion to increase reach, impact and accessibility across the AFC.
Key Responsibilities
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Coordinate locality-based Community Development related services
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Provide line management for a regionally specific team of Community Builders, positively participating in line management meetings, annual appraisals, monthly and quarterly team meetings as required facilitating 1:1 and group line management supervision including volunteers
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Act as safeguarding and health and safety lead for your regional team ensuring safe practice
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Set clear objectives and performance expectations for Community Development colleagues/volunteers and programme activity
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Identify and leverage community assets and resources to support community development initiatives
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Support the collation of evidence and impact data
PLEASE NOTE: There is a requirement for frequent travel extensively within the regions allocated for this role. There will be evening and weekend working as required and flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
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Educated to degree level in a relevant field (Social Science, Community Development, Health and Social Care), related field, or hold an equivalent professional Community Development qualification.
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Demonstrable experience of senior management/leadership of a Community Development team or integrated multi-disciplinary service informed by Community Development principles
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Proficiency in managing projects from conception to completion
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Outstanding written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively
About The Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
What We Offer
To enable our employees to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you maintain high class service to the team and our veterans at all times. And there are also a wide range of other benefits we offer like 29 days paid holiday, enhanced family friendly packages, health cashback plan.
*Previous applicants do not need to reapply*
This is an opportunity to join Refuge as the Director of Service Delivery, providing leadership on all aspects of service delivery and survivor engagement.
Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.
Do you have significant experience of leadership in the field of domestic abuse combined with experience of running a large strategic business unit or department? If so, this is an exciting opportunity to join our senior leadership team, acting as trusted advisor to the CEO and Board on the formation, development and application of policy and strategic decisions relating to Service Delivery.
To be successful in this role, you will have an understanding of housing management and relevant legislation, a strong track record of influencing and giving professional advice to senior colleagues, and experience of leading and directing in crisis situations where there is a risk to the safety of staff and service users.
You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
We raise funds to help young people build life-long belief in themselves, supporting them to take on their own challenges, follow their passions, and discover talents they never knew they had. We work with a range of companies - including many names you will know - that share our vision. Together we deliver long lasting, impactful partnerships which support young people.
Could you be part of our supportive, ambitious and passionate team?
We are looking for a Senior Corporate Partnerships Manager to manage and develop a brilliant portfolio of existing corporate partnerships, protecting existing income and unlocking further strategic potential.
We are looking for someone who is a go-getter, recognises what excellent stewardship is and who strives to get the very best from every partnership they are involved in. They are organised, methodical and timely, with an ability to forge relationships with senior staff, develop strategic partnership and maximise opportunities through our high-profile events. There will also be opportunities to work with our new partnerships team should that be of interest.
If you have the skills we need and are passionate about developing corporate partnerships which empower young people with the confidence, skills and resilience to make a real difference, we would very much like to hear from you.
Closing date: Sunday 13th October – Midnight
First interview date: WC: 21st October – (to be held virtually via MS Teams)
Second interview date: WC: 28th October – to be held in London
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where everyone has an equal opportunity to thrive. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
The Youth Leadership Programme Manager will work on a nationally funded project developed in collaboration with local young people, NHS North East London, and the University of Hertfordshire. They will play a key role in supporting young people who live in the area, and the adults who work with them, to learn and work together to explore how participation can improve the health and wellbeing of local young people.
The role will manage our Young Advisors Team, supporting them to develop the skills, confidence and agency to play an active and equitable role within the project. The project will be guided by the values of co-production (being human, inclusive, transparent, and challenging) to ensure that all forms of experience are valued equally, and power imbalances addressed openly.
The post requires a high degree of flexibility around working days and hours as well as the ability to travel within North East London to support the meaningful involvement of young people in the project.
What it’s like to work at Community Action Redbridge?
We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, a travel loan and cycle to work scheme.
How to apply
Please download the application pack from our website and return your completed application by 11.59pm on Sunday 20th October 2024.
Interviews are expected to take place the week commencing 28th October 2024.
The client requests no contact from agencies or media sales.
Salary: £42,453 starting salary (salary range will increase due to max £45,539 via the length of service). Plus £4190 Inner London Weighting if based in London per annum (pro rata where applicable).
Contract: Permanent basis
Hours: Full-Time 35 hours per week (excluding lunch breaks)
Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider a UK-based hybrid working option. Some travel to our London office will be required.
Our vision is that refugees and asylum seekers will be welcome in the UK. They will get justice, live free of poverty, and be able to successfully rebuild their lives.
Applying for this role – please read:
Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses
(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)
*Current Refugee Action employees with and without lived experience, are eligible to apply.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the role
This role will be responsible leading on the digital communications and content strategy focussing on developing fundraising messaging and digital influencing campaigns in an integrated way across all related channels to drive forward our ambitious fundraising and campaigns plans.
As part of the award-winning Fundraising and Brand team at Refugee Action, you will help create and implement bespoke supporter journeys across multiple online platforms with the aim of significantly raising our online presence, increasing donations, inspiring change and supporting the organisation’s growth. You will be a critical bridge between the Campaigns and the Comms & Digital teams, ensuring that our strategies are aligned and insights based. You will have the opportunity to create content, marketing materials and strategically manage social media and web operations for Refugee Action at a critical and exciting time.
To succeed in the role you will need to demonstrate:
- Proven ability to lead strategic digital content creation and understanding of the importance of emotional storytelling to successful fundraising and campaigning.
- Strong creative content development and strategy skills, including experience with Adobe Creative Software or similar (demonstrable video and image editing skills).
- Knowledge and experience of developing, delivering and managing specialised digital activism plans for campaigning.
- Knowledge and experience of campaigning and activism: knowledge of campaigning methods and tactics and a good understanding of what motivates people to take action.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Strong understanding of how campaigning can achieve change and shift power.
- Strong understanding of the role of digital tactics in the development and execution of campaign and fundraising strategies.
- Extensive experience of developing strategic digital communications within a charity or not-for-profit organisation with the aim of digital mobilisation.
- Experience of developing and implementing digital acquisition strategies across various channels, with a view to increasing donations.
- Thorough understanding of the digital landscape, and emerging trends in web and social technology.
- Good knowledge of website content management systems and Engaging Networks or a similar platform.
- Understanding of branding and core design principles.
- Experience of leadership skills and understanding of how to motivate a team and support the development of direct reports.
- Ability to build good working relationships across teams within a culture of generous collaboration.
- Understanding of cultural diversity and the ability to work with people from a range of different cultures.
Closing date: 23:59 on 6th October 2024
Interviews: 17th October 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
About Us
akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.
The Team
This role sits within akt as part of the Digital team and is supervised by the Senior Services Manager.
Job Summary
Please note there is one job available that can be based at any of our office locations in London, Manchester, Newcastle or Bristol.
- Support, develop and supervise staff, students and volunteers building a strong and dynamic team culture, and ensure the Team understands, recognises, and meets the needs and expectations of akt’s service users.
- To work as part of the Services Management team and wider akt Management team, attend relevant meetings and complete actionable tasks.
- Be accountable for the budget relating to Digital Services.
- Take responsibility for the management of specific projects relating to service delivery.
- Lead on the continued development of live chat ensuring akt takes advantage of technological advantages that are relevant.
- Alongside the Senior Services Manager ensure our digital offer meets all the current and potential needs of young people.
- Manage team to assess the needs of young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment, and to carry out signposting and brief intervention.
- Manage and support team to support young people through casework including managing risk, case file reviews, and support around housing pathways and options.
- Maintain and deliver the performance management reports and quarterly data scrutiny for Digital Services and participate in Services Committees to offer feedback on local performance as required.
- Develop tools that monitor the impact of the digital work for those accessing the service.
- Offer support to volunteers around digital engagement including live chat.
- Alongside Marketing and Communications and other Services Managers, create and maintain digital resources and signposting to allow akt to engage with young people needs and signpost appropriately.
- Alongside Marketing and Communications maintain and develop the online resource hub so it continues to meet the needs of young people accessing online support.
More information about the job role can be found in the job information attached to this advert.
Application deadline: midnight (11.59pm) on Sunday 29th September 2024
Interviews: 10th or 11th October 2024
The Duke of Edinburgh Award helps young people build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Would you like to help us offer this opportunity to even more young people?
The Role:
We are three and a half years into our current five-year strategy period and we have already exceeded our target of enabling one million young people to start their Duke of Edinburgh’s Award before March 2026. However, with young people facing such a wide range of pressures and challenges, we must not and will not stop there. We will continue to remove the barriers that can prevent young people participating in the award and enable even more young people, communities and employers the opportunity to benefit from all a DofE Award experience can offer.
As a charity, the DofE’s fundraising team plays a crucial role in achieving these outcomes and we are currently looking for a Business Support Manager who will support the fundraising team and their colleagues in the wider Strategy and Engagement team, to hit ambitious growth targets.
The primary focus of your role will be to support the Fundraising Director in leading and supporting a high performing team. This includes assistance with planning, performance monitoring and administrative support to support the effective operational running of the Fundraising department and the Strategy and Engagement team. You will also lead and manage a small (and potentially growing) Business Support team to assist you with this important work.
This is a brilliant opportunity to work within a creative, collaborative and welcoming team where there will be plenty of opportunity to contribute to ideas, make your mark and get involved in a range of exciting projects or events.
What we are looking for
- Administrative experience including capturing and sharing meeting actions.
- Experience of successfully supporting business objectives by working closely with a wide range of stakeholders and delivering efficient and effective business processes.
- Experience of people management and managing a wider range of senior stakeholders such as senior managers, donors, external partners or volunteers.
- Experience of using HR, CRM or and financial management systems.
- Knowledge of project management principles.
- Ability to spot opportunities to develop and implement improved processes.
- Knowledge and experience of ICT systems (Microsoft Office) and their practical use in supporting an effective business operation’s.
- Able to make objective decisions and delegate appropriately.
- You will be required to attend the London office once/twice per week.
In return, we offer excellent staff benefits including a competitive salary, generous pension contribution, flexible working and an employee assistance programme.
Closing Date: Sunday 13th October – Midnight
First Interviews: Week commencing 21st October to be held virtually via Teams
Second Interviews: Week commencing: 28th October told be held in the London office.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK Parliament
Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.
With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
- 30 days' annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 27%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
Introduction
The People & Culture team (PACT) is responsible for corporate people strategy and planning. The team develops HR policies and standards and provides efficient, accurate and customer-focused support to internal customers across the Administration and Joint Departments
The Role
This is an exciting and challenging opportunity to work across both Houses of Parliament to ensure that our updated Safeguarding policy is effectively implemented and embedded across our varied teams.
The Parliamentary Estate is a mixed-use site, with many different activities involving a wide range of individuals: from members and staff of both Houses, to visitors on democratic access tours and attending proceedings, school children on educational tours, VIP visitors and parliamentary delegations, and tourists from all over the world.
You will need to work with teams across Parliament to understand these different activities, assess the risks of harm to children and adults at risk, the likelihood of those risks materialising, and how Parliament can effectively mitigate them. You will lead in the roll out of our updated Safeguarding policy alongside the development of a network of trained safeguarding coordinators, developing a community of interest to share best practice and guidance.
Some of the responsibilities for this role include:
- To be the lead source of advice and guidance on safeguarding policy and practice within Parliament.
- Support the work of the Safeguarding board, providing expert briefing, analysis and recommendations as required by the board.
- To act as an additional Designated Safeguarding Officer, supporting the work of the existing Designated Safeguarding Leads as required.
- To lead the implementation and continuous improvement of the new safeguarding policy, using a risk-based approach to embedding it in parliamentary activities, structures and culture.
- To establish a network of local safeguarding co-ordinators across Parliamentary teams
Skills and Experience
To be successful in this role you will demonstrate:
- Experience of successfully implementing safeguarding policy and guidance in an environment which, like Parliament, is a mixed-use site, with a wide range of activities and stakeholders. Evidence of using a risk-based approach to deliver robust and proportionate training, procedures and guidance in support of meeting statutory obligations.
- Specialist knowledge of safeguarding relating to children and adults at risk, with a demonstrable understanding of current legislation, including core principles and current best practice, and the ability to apply this in a pragmatic way relevant to our organisational context.
- Strong interpersonal and relationship-building skills with the ability to work across organisational boundaries and teams. Able to confidently engage with and influence people at all levels within the organisation, including senior leaders.
- Excellent planning and organisation skills with the ability to meet demand and deadlines whilst taking full responsibility for the quality of the work delivered both individually and through others.
- Highly developed written and oral communication skills, with the ability to present information clearly and explain ideas in a way that decision-makers understand and can act on.
- Ability to lead individuals and teams, building and maintaining strong collaborative partnerships to achieve organisational goals, whilst upholding the values of equality, diversity and inclusion.
Next Steps and Additional Information
CV & Supporting Statement - If you would like to apply for this role, please submit your CV and cover letter explaining how you would meet Criteria 1 - Experience and Criteria 2 - Functional Skills in no more than 500 words.
More information on the role and the full criteria can be found in the Job Description.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: SPM-241
Are you a dynamic, influential and collaborative individual with a proven ability to provide effective support, supervision and coaching to staff? Do you have strong project management experience, including coordinating activity and liaison with a range of stakeholders to achieve an agreed set of aims and objectives?
If so, St Giles has an exciting opportunity for a highly motivated Project Manager to provide effective management to six teams working on the development and delivery of our pioneering SOS and Vanguard projects, which provide vital support services to people aged 12 - 25 and their families who are at risk of involvement in serious youth violence or gang related activity.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will provide proactive and inspiring management to a team of SOS caseworkers, where you will plan and support the team’s daily workload, monitor and review probation periods, conduct annual performance reviews and ongoing one-to-one throughout the year and review ongoing personal development plans and agree appropriate training. You will be expected to provide advice and support to team members and attached volunteers in the form of team meetings, regular supervision meetings and daily contact, plus attend community events and meet with commissioners of service to promote the service and build relationships.
We will count on you to provide monthly and quarterly reports to contract managers and funders and to accurately and regularly collect information and evidence to support with the monitoring and the evaluation of the services, while also ensuring that all referred clients are assessed with reference to St Giles Trust practices and that staff produce detailed support and risk management plans based on these assessments.
What we are looking for
- To have worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of London
- Experience in negotiating and networking with partner agencies to establish links to further the aims of a project
- Extensive supervisory experience in a Criminal Justice setting
- Experience of working with vulnerable young people and adults
- Experience of setting up and operating systems to monitor and report on work with clients
- Mentoring Level 3 qualification (or be willing to work towards this)
- Excellent prioritisation, interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 1st November 11pm
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Partnerships - New Business Manager
Reporting To: Senior Manager – Partnership Development & New Business
Contract Type: Full-time
Principal Location: London
Salary Range: £38,000-46,000
About us:
Street Child, one of the world’s fastest-growing international children’s charities, are searching for an impressive and experienced corporate partnerships, new business minded professional to play a key role in continuing the organisation's extraordinary growth - from a start-up, aiming to support 100 children into school in Sierra Leone under 15-years ago, to our current status operating in 20+ countries and having recently reached over one million children since our inception.
Corporate Partnerships constitutes a key strategic growth area and income stream for Street Child, especially of unrestricted/flexible funds - and is one we are committed to significantly developing as a key pilar of our plans for continued growth. Live major partners include the likes of Liberty Global plc, UBS, Accenture, Infosys and Boodles the jewellers - as well as 70+ other firms, supporting at different levels, ranging from niche outfits to household brands. For the past few years Street Child, in collaboration with corporate partners, has hosted events at Davos, the UN General Assembly, and at Mobile World Congress in Barcelona - exciting initiatives that provided fantastic platforms, that we are keen to build on, with the support of this role.
We believe we offer a compelling corporate partnership proposition - high-quality, innovative, data-driven programming that protect and educate children in some of the world’s toughest situations; leverage potential via UN, philanthropic and Government matching grants; superb, agile and highly responsive donor service, with strong ability and willingness to tailor solutions; outstanding communications; and an entrepreneurial, commercial ethos.
The role:
We believe Street Child has a huge opportunity to achieve even more growth in the Corporate Partnerships sector by diversifying our coverage and relationships into new industries and growth markets. The New Business Manager role will play a key role in leading our New Business activity outside of our existing portfolio. Reporting to our recently appointed Senior Manager for Partnership and New Business, your role will involve:
1. Core New Business activity: Researching and development of prospect lists for priority industries to implement New Business campaigns capable of securing multi-year high value partnerships. Responsibility for building Street Child’s network of corporate relationships and growing pipeline of corporate partnership opportunities.
2. Partnership and proposition development: Working closely with our colleagues in the Corporate Partnerships and Global Programme Funding teams to develop engaging and impactful partnership plans and project propositions, focusing on priority countries and programmes to support Street Child’s strategy and mission.
3. Corporate engagement with events: Utilising the portfolio of events Street Child has across the year to engage and steward corporate relationships, including Street Child owned events and external events including the World Economic Forum and UN General Assembly.
4. Supporting on cross-organisational fundraising activations: Leading on new corporate engagement activities, including new fundraising and sponsorship activations, to support cross-organisational initiatives including our Spring Gala, annual Back to School Campaign and other key milestones throughout the year.
Key activities in this role:
- Development of New Business engagement plans – identifying, researching, engaging and cultivating new corporate prospects and relationships;
- Implementing ambitious New Business campaigns to target priority industries, including the oversight of prospecting and marketing mapping activity;
- Management of new business pipeline and prospect lists, including use and maintenance of corporate prospects data on CRM;
- Close collaboration with Partnership Development and Account Management teams to promote best practice corporate donor stewardship and partnership delivery;
- Active networking and attending various international events to maximise New Business opportunities;
- Consistent, proactive New Business activity via Street Child networks and cold approaches;
- Searching for suitable open corporate partnership opportunities/calls to apply to and working with colleagues to submit high quality applications;
- Supporting our corporate advocacy events, including inviting new corporate attendees for Street Child events - and working with colleagues to help plan/strategise Street Child presence as appropriate (including Davos, UNGA);
- Working with colleagues to develop our corporate propositions – both fundraising products and exciting, innovative new project proposals alongside our Programme Funding teams.
Key qualities:
- Highly credible, with strong all-round communication skills;
- Comfortable and excited about networking at high profile events including the World Economic Forum in Davos;
- New Business mentality but with a highly strategic mind and passion for creating genuine value-exchange partnerships between the NGO and private sector;
- Personable, tenacious, resilient, imaginative, ambitious;
- Team-worker;
- Flexible and agile – you will enjoy working in a fast-paced, fluid working environment focused on growth;
- Strong corporate fundraising and/or corporate background (preferably in sales/marketing);
- This is an exciting role in a small team with hugely ambitious and exciting global growth plans in the coming years. This role will be at the heart of our rapidly growing organisation making a great difference to the lives of children living in the world’s lowest resource and most dangerous humanitarian contexts. You will have huge support - but also a lot of scope to make the role your own and choose your path to impact. The opportunity here for impact, and career progression, is vast.
We will consider candidates with two types of backgrounds:
1. Proven superb, corporate fundraising track-records, ideally in the international development/humanitarian sector (or otherwise demonstrating strong development/humanitarian knowledge and clear passion for the sector); &/or
2. A compelling, commercial background - coupled with a super clear desire to use your skills and experience in the humanitarian/development space, and the ability to rapidly build relevant technical skills and knowledge.
A prior background in international development/humanitarian is preferred but is not essential. A strong commitment to Street Child's cause is essential.
The role is envisaged as UK-based but is global in scope. A willingness to travel is expected. The ideal candidate would work full-time; and physically in our City of London office for a minimum 3 days of the week – with some flexibility considered for outstanding candidates.
Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, our client provide accommodation-based services to those in need of care and support, and to those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people. They are now seeking a dedicated Service Manager for their well-respected homeless night shelter in St Albans.
Our client’s homeless shelter provides emergency accommodation for up to 12 single homeless people in St Albans each night.; their dedicated staff team offer a trauma-informed, safe environment which is person-centred and supports beneficiaries to access the help they need. As Service Manager, you’ll support your team and be responsible for overseeing support, advice and assistance to beneficiaries who are/have been living on the streets so that they are able to access and maintain a safe and secure home of their own.
To apply for this role, you must have previous experience of working in frontline services for people experiencing homelessness, or those with complex needs. You will also have demonstrable line management experience, and a knowledge of relevant legislation in relation to homelessness, housing and the equalities act.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Position: Head of Finance & Corporate Services
Location: Hybrid. The Trust's offices are in the park on Ledrington Road, SE19 2BB.
Type: Full time, 40 hours per week, permanent (with 0.8 FTE considered).
Salary: c. £45k pa (pro rata for 0.8 FTE)
Benefits: 25 days annual leave plus statutory holidays, increases by a day, pro rata, each year completed, up to 30 days pro rata. Employer Pension Contribution 5%; Employee Assistance Programme (EAP) service; Flexible working.
Closing date for applications: Monday 7 October 2024 at 10:00
Interview date: Friday 25 October 2024
About the role
At over 200 acres Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.
The Head of Finance & Corporate Services role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration, and cultural and heritage programming.
We are looking for a qualified finance professional to join our friendly team in the post of Head of Finance & Corporate Services as we develop our systems, infrastructure, and income streams to secure our long-term sustainability. Central to the success of our strategy is an efficient finance function providing timely management information and strong financial controls.
You will be an astute finance professional who is able to provide sound financial advice as well having a strong grip on day-to-day financial operations. You will also ideally have experience of HR, IT, and administrative functions, and will assume company secretary responsibilities, enjoying direct liaison with our Board of Trustees.
How to apply
For more information on how to apply, please download the application pack here. Please submit the required documents to jobs@ with the subject ‘Role: Head of Finance & Corporate Services’
Applications must be received by Monday 7 October 2024 at 10am
Interviews will be held on Friday 25 October 2024. All applicants must submit an Equal Opportunities Form
Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.
We thank all applicants for their interest.
The client requests no contact from agencies or media sales.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
The role of an Equality, Diversity and Inclusion Coordinator is to support the Head of Equality, Diversity and Inclusion to ensure that Dimensions adheres to the Equality Act 2010, and achieves its EDI and vision-
Dimensions strives to be an organisation which reflects and responds to the diverse range of communities in which we work. We aim to create an inclusive culture that understands and respects the individual differences of the people we support and employ.
The EDI Coordinator will develop partnerships with Business support teams and Operational colleagues, work with external organisations, to support colleagues and ensure managers and teams have the knowledge and resources for colleagues of all backgrounds have a positive experience of working for Dimensions.
The hours available to work are 22.5 a week. The full-time salary is £24,502 pro-rata salary of £14,701.20 for 22.5 hours.
The successful candidate will be required to work core hours but there is flexibility on the days which can be discussed at interview stage.
Interviews will take place via Microsoft teams on the 21st October.
About the role - Your main duties will include:
- To work with the Head of EDI to deliver the organisations EDI objectives.
- To work in partnership with Dimensions business support teams to ensure information, processes, systems etc. are as accessible and inclusive as possible for all colleagues
- To engage and participate in external EDI related network groups to develop our knowledge and understanding
- To support individuals, managers and the HR team with the internal reasonable adjustment process.
About you - The successful applicant will have:
- Able to develop and retain positive working relationships with diverse teams.
- Possess key administrative skills – including taking meeting notes, and following up on actions
- Able to communicate effectively at all levels (both orally and in writing) and to build effective working relationships internally and externally.
- Possess good all-round IT skills
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
For more information visit www. dimensions-uk. org/careers
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 0 300 303 9150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.