Assistant Volunteer Coordinator Jobs

Exams Assistant
£32,642 pa plus excellent benefits
Aldgate, London
35 hours per week

As Exams Assistant you will support the day to day running of the examinations with a particular focus on question bank management. You will be working with the Examinations Team and examiners across all specialties. This will include supporting examiner panels to organise and run question writing sessions and ensuring that question banks remain up to date.

You will also have a number of other examination-related duties, including – but not limited to – processing applications, invigilating at examination and collating examination results.

The College offers Fellowship examinations in 17 different pathological specialties, supported by the Examinations Team and a panel of volunteer examiners from the College’s Fellows for each specialty. The examinations are run both online and in person. 

The Royal College of Pathologists is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.

The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.

We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements in place.

We may close this vacancy early if we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Closing date: 9am Monday 30 September 2024.
Interviews currently scheduled to happen Monday 14 October 2024

Deputy Service Coordinator

ABOUT THE ROLE

Reports to: Service Coordinator 

Hours of work: 40 hours per week

Salary: £30,706.00 rising to £31,844.80 in year two

Place of work: London community houses, West Norwood

Contract type: Full time, permanent

Closing date: Midnight , Sunday, 13th October 

Are you an energetic and compassionate individual, passionate about managing and inspiring the team of 15 care and support workers to facilitate the practical, social, and spiritual needs of adults with learning disabilities in their vibrant community?

This is an ideal step up for someone with knowledge and experience of supporting people with learning disabilities, an enthusiasm for their values, and the ability to inspire and manage others. 

As Deputy Service Coordinator, you will be part of a caring and committed team, and have opportunities for fun, personal and professional development, and friendship in the process. 

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from their mentorship programme, these are some other benefits you get by working for them:

- Joining shared meals since cooking and having a meal together is what they are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme

Main purpose of the role:

The Deputy Service Coordinator splits their time between the office organising rotas, liaising with families, social services, and health care professionals, and providing a minimum of 20 hours a week of direct support, as well as one weekend a month on the rota, depending on the needs of the service. 

The role requires the postholder to take responsibility for being on call between the leadership team. There is an additional payment for on-call duty. 

You will deputise for and support the Service Coordinator in leading and managing a community group comprising of a range of services for people with a learning disability and a team of support assistants. 

The Deputy Service Coordinator supports the Service Coordinator in creating Community and leading the service delivery within the group in line with their values and standards and the requirements of the Care Quality Commission [CQC].

Key essential criteria:

- Openness to work with, and grow in relationship with, people with and without learning disabilities, and get to know their community life.
- Substantial experience of developing and implementing person centred and self-directed support for people with a learning disability.
- An ability to understand the value of faith based service provision and to articulate it to others outside of the organisation.
- Evidence of relevant continuing professional development.
- Practical knowledge of Microsoft Office, in particular Excel. 
- Organisational skills to support the creation and management of service schedules.
- Supportive of the aims and principles of our client and enthusiastic about working within an organisation which is both a high-quality service provider and an ecumenical Christian community.

ABOUT OUR CLIENT

Our client is intentionally inclusive, bringing together those with and without learning disabilities, in their community of more than 100 people. One of the UK communities, they’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
 
Their community includes over 30 people with learning disabilities, with lots of different support needs, who they support at home and in their workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Their team of employed assistants provides further support and care to their core members.
 
They have lots of diversity and lots of opinions. They love people, they love their busy, vibrant city, and they welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, their mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured.  Together, they want a more inclusive, compassionate world.

They’re now looking for a new Deputy Service Coordinator to join their leadership team. You will support the Service Coordinator to deliver high quality person-centred support for the Apple Group, one of their three community groups The Apple Group supports 8 people with learning disabilities with differing needs, who live in 4 houses in their supported living programme.

A full job description and person specification can be found in the recruitment pack.

Closing date: Midnight, Sunday, 13th October
Interviews will be held on week commencing 21st October

To apply, please read the full job description, and person specification, submit your cover letter explaining how you meet these, and answer the questions on their online application form.

Please also read their privacy notice for job applicants.

REF-216 846

With over 1350 active volunteers, volunteering lies at the heart of St Peter’s Hospice. Our retail, fundraising and clinical teams rely on volunteers to keep them thriving. We have an exciting opportunity for a Hospice Neighbours Coordinator to help us meet the social and practical support needs of our patients and their carers.

About the role:

Supporting someone at the end of their life is not just about providing medical care. Individuals and communities add an important layer of extra support allowing the normal and every day to continue. As part of the Compassionate Communities agenda, our Hospice Neighbour project brings together our patients with people from their local community who provide simple social and practical support for a few hours each week.

The Hospice Neighbour Coordinator role makes this happen! The successful candidate will be responsible for developing this important service. They’ll act as a single point of contact providing timely advice and guidance for project volunteers, facilitate bi-monthly volunteer support group sessions and build relationships with both internal and external referral partners. There is a strong demand for this wonderful project and this role is a fantastic development opportunity for the service and the successful candidate.

We’re looking for a highly organised, capable and positive volunteer project coordinator. You will understand asset-based community development and have insight and experience of the issues that affect an individual at end of life. You’ll have great interpersonal skills, be approachable, open, and able to communicate with volunteers and staff across the organisation. You’ll demonstrate excellent attention to detail and accuracy in your work, have a positive solution focused outlook, and the ability to prioritise and manage a broad workload.

What we can offer you:

• Salary £27,000 – £30,000 per annum (FTE), dependent on experience.
• Working hours are 15 hours per week.
• Office location: Brentry

Due to the nature of the work involved, this role is exempt from the ROA and the jobholder will be required to undergo a Disclosure and Barring Service Check. 

We will be screening and offering interviews as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you are excited about working for us and have most of the skills or experience, we're looking for, please go ahead and apply. You could just be what we are looking for! 

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this 

The newly created role of Philanthropy Coordinator at HorseWorld Trust is an exciting opportunity to work closely with the Head of Supporter Development to ensure the delivery of a proactive and sustainable major donor programme.

At HorseWorld Trust our vision is a world where horses and people help each other to live and work in harmony.. In turn, our mission is to create a safe community where horses and people connect together and enjoy lifelong learning.

HorseWorld Trust was established in 1952, and is based in Whitchurch, near Bristol.  Our highly trained Welfare department is committed to rescuing, rehabilitating and re-homing horses, ponies and donkeys in need and our ground-breaking educational programme, called Discovery, supports emotional growth and learning in young people through hands-on experience with rescued equines. 

Our Philanthropy Coordinator will proactively track and manage a pipeline of next and existing High Net Worth Individuals and support HorseWorld's Major Donor Working Group comprising the Chair of Trustees, CEO and Heads of Departments.  You will be expected to provide insight and identify opportunities for connection plus manage and track the stewardship tools to guide donors through their giving journey, including cultivation plans, sourcing and presenting tailored information for donors.  Facilitating and attending meetings and events, both in person and online, you will be ensuring steps are being taken to nurture donor relationships.

Collaboration is key as you will work with colleagues and volunteers across the organisation to support HorseWorld's fundraising efforts.

You will also initiative the relationship management of a new portfolio of mid value donors and prospects; ensuring the donors you work with are engaged with our cause, and that you are responding to their individual stewardship needs as you keep them updated with our work.

This job is for you if :

• You are looking for a role where you can make a big impact in terms of increasing charity fundraising and individual giving - this job may further develop and grow

• You have the ability to collaborate effectively with a range of people using appropriate working styles to achieve team and organisational goals

• You possess excellent interpersonal and communication skills in order to build new relationships and enlist support

• You are able to present information in a format appropriate to target audiences/media/visitors - with excellent IT skills and data analysis

• You have a proven track record of achieving targets from a range of sources, are able to work independently and to deadlines - a true self-motivator but also an inclusive team player and performance driven

Understandably, such an involved role does require willingness to work outside normal office hours and on weekends/evening to support events.  You will be prepared to provide cover for colleagues, when required, and a current full UK driving licence, plus own transport, is essential because you may be travelling within the South West region of the country.

Please email Liz Appleby, HR & Training Officer, for an application form and full job description.  We do not accept CVs as we practise NSPCC Safer Recruitment.

The deadline for submission of applications is Monday 30th September. 

About the Role

This role will play an active part in driving forward our exciting fundraising campaigns, events and community relationships.  This involves a wide-range of tasks which will vary day by day, from helping at on-site events to the distribution of marketing materials, and from taking minutes to building good relationships with local supporters (including schools and universities, local groups and businesses, community champions and participants in challenge events).

We’re looking for someone who has a passion for great event experiences and customer service, is proactive and organised, adaptable, collaborative and solutions focussed. 

The ideal candidate will enjoy:

• Making a difference – each campaign, event and relationship provides significant funds and awareness that will help provide homes, jobs, food and support to help people break the cycle of homelessness.
• Making it happen – getting stuck in, using problem-solving skills and a can-do attitude while maintaining the highest professional standard with good attention to detail.
• Building positive relationships, working with colleagues and supporters to maximise engagement.

This position will suit someone interested in a career in events or fundraising.  The role will report into the Corporate Partnerships and Community Development Manager, working closely day-to-day with the Events specialist, Senior Executive for fundraising and challenges, and the wider Fundraising and Marcomms team.

About Social Bite

Our vision is a society where no one should have to be homeless.

We are a charity and social business providing homes, jobs, food, and support to empower people to transform their own lives.  We challenge the status quo by pioneering solutions that create lasting change.

We began as a small sandwich shop in Edinburgh in 2012, offering jobs and free food to people affected by homelessness. We’re now expanding our projects across the UK, on a collaborative mission – a movement to end homelessness.

We help people break the cycle of homelessness through innovative supported employment programmes (Jobs First) and housing solutions (Social Bite Villages) and give out over 165,000 items of free food year-round through our coffee shops and community networks.

We build lasting relationships, because we believe that through positive connections people can transform their lives. We use food, homes, and jobs as tools of engagement that can enable everyone to reach their potential.  Our national and global campaigns have shifted the cultural dial on homelessness and our work has been championed by George Clooney, Leonardo DiCaprio, Sir Chris Hoy and the Princess of Wales.  A number of our team have been homeless themselves. 

Thank you for your interest in this role!  We’d love you to apply.

Press Officer

Salary: £30,000 - £35,000, non negotiable and dependent on experience.
Location: This is a remote role, with a requirement to attend the UK Covid 19 Inquiry as frequently as possible when it is sitting, and on key days such as the opening of Modules or when high profile witnesses are called.
Hours: Full time, but flexible, with a requirement to work outside of office hours to attend key meetings and manage the press inbox when there is high demand.

Covid-19 Bereaved Families for Justice are looking for a press officer to oversee our press and communications as we fight to ensure the mistakes from the pandemic are never repeated again.

This is an exciting opportunity to manage the press office for an organisation which in recent years has been at the forefront of some of the biggest news stories in the country, including the Covid Inquiry, ‘Partygate’ and many more.

We are looking for someone who supports our cause of ensuring that the mistakes made in the pandemic are never repeated and has good people skills to work sensitively with those who have been bereaved by Covid-19.

You will be one of a four person staff team working alongside our Directors and over 7,000 members who are all personally bereaved. You will be line managed by our campaign manager.

To apply, please provide us with your CV, and a cover letter outlining how you meet our essential criteria and why you would like to take on this role.

Press Officer Responsibilities:

• Manage our press officer so that we are able to respond to press inquiries in a timely and effective manner. We are lucky enough to manage a very busy press office, so strong organisational skills are required.
• Create press plans and proactively pitch stories which help achieve our wider campaign goals. This will involve creating press strategies with creative flare and the Press Officer will need to be comfortable thinking of new angles and stunts to raise our profile.
• To cultivate new and nurture existing media contacts
• Media train and support volunteers from the campaign
• Deputise for the campaign manager when required
• Oversee and generate fresh content for our social media channels, working alongside volunteers from the campaign
• Support with drafting copy to update our members as well as fundraising and reaching other external stakeholders when necessary
• Translate at times complicated policy lines around public health and legal processes into compelling personalised narratives for press statements and comments

Essential Experience:

• Experience of working within a busy press office environment, PR agency or as a journalist  
• Proven experience of creating and implementing effective media strategies which help advance wider organisational aims and goals.
• Proven experience of proactive pitching stories in high profile media outlets that help to advance an organisations aims
• Proven experience of managing and maintaining good relationships with a variety of journalists, including national print and broadcast media, as well as political and health correspondents.
• Experience of prioritising effectively in a demanding and fast paced environment
• Excellent writing skills that can be tailored to reach a range of audiences.
• Experience of working with case studies and being sensitive and supportive to their needs
• Experience of successfully media training spokespeople
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK
• An understanding of, and commitment to, the principles of equality, diversity and inclusion

Desirable experience

• Experience of managing, creating and implementing media strategies on contested issues in a fast paced environment.
• Experience of media training volunteers and people with lived experience of a particular issue
• Experience of working in social media to help an organisation reach a wide audience

You may also have experience in the following: Press Office coordinator, Communications Coordinator, Digital Marketing Coordinator, Online Marketing, Email Marketing Assistant, Marketing Assistant, PR Coordinator, Marketing Administrator, Marketing Executive, Marketing Co-ordinator, Marketing Assistant, Marketing Coordinator, Marketing Associate, Digital Marketing Executive, PR Officer etc.

REF-216 971

Salary: £23,842 salary per annum

Hours: 35 hours per week (Monday to Friday)

Contract: Permanent contract

Location: Young Lives vs Cancer, Whitefriars, Lewins Mead, Bristol BS1 2NT

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise our wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Supporter Engagement Assistant with Customer Service experience to join our Central Supporter Engagement Team. The team includes the Supporter Engagement Manager, an Officer, and four other Assistants. This is a fantastic opportunity to work within a friendly and professional team dedicated to making a meaningful impact on the lives of those we support.

As a Supporter Engagement Assistant, you will play a key role in delivering exceptional experiences to our supporters and customers across various channels. Your ability to connect with and engage people will ensure that everyone we interact with feels valued and inspired to support Young Lives vs Cancer.

This position offers an excellent opportunity to start or grow your career in a supportive and dynamic environment. If you’re passionate about making a difference in the lives of children and young people and eager to learn more about our work, we’d love to hear from you!

What will I be doing?

Not two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• To listen to our supporters and customers, understanding their motivations and circumstances and providing appropriate, professional and empathetic responses.

• Respond to and resolve supporter and customer requests, via phone, email, web chat and social media, identifying opportunities to deepen engagement and drive income generation.

• As the primary point of contact, provide support to our fundraising teams by assessing the appropriate stewardship for supporters that contact CSET.

• To provide outbound engagement calls, and any associated tasks or requests, to a variety of audiences.

• To support regional volunteer managers with the on-boarding and welcoming of new volunteers to the charity.

• To ensure that supporters’ records are kept up to date with appropriate information, including taking opportunities for scheduling proactive contacts.

• Work with your team and others within the wider organisation to find new ways of resolving problems, improving service and team efficiency.

What do I need?

We’re looking for someone who has experience in Customer Service and embodies the following key skills:

• Confident and able to use initiative.

• Ability to build rapport quickly with great listening and verbal communication skills.

• Organised with good attention to detail.

• Good standard of grammar, spelling and presentation.

• Able to pick up information quickly and be able to apply it when appropriate.

• Computer literate, experience with Microsoft packages i.e., Word and Excel.

• If you're enthusiastic and ready to make a real difference, we would love to hear from you!

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Wellbeing days, four days a year to do what works for you – from catching up on training to going for a walk

• Generous annual leave allowance

• Great family/caring leave entitlements

• Enhanced pension

• Access to our employee savings scheme

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please tell us in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

You may have experience in the following: Supporter Relations Assistant, Fundraising Support Assistant, Donor Relations Coordinator, Volunteer Engagement Assistant, Supporter Communications Assistant, Charity Engagement Assistant, Fundraising Engagement Assistant, Donor Support Assistant, Community Engagement Assistant, Supporter Services Coordinator, Donor Outreach Assistant, Supporter Care Assistant, Engagement and Outreach Assistant, and Benefactor Relations Assistant.

REF-216735

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.

Working under the guidance of the West Yorks Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas of the West Yorkshire ODN network. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.

This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families.  Based in North London, we currently work across eight London boroughs.

We are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.

In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.

The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.

In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team. 

Full details of the role are outlined in the job description and background information. 

Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.

Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

1. Support in the delivery of agreed annual communications plans, as well as supporting the development of in-year comms with the internal staff team when required, ensuring content is in line with the SU brand and strategy.

2. Working alongside the Senior Brand and Communications Coordinator to consult with service delivery staff and elected officers to ensure our communications campaigns are strong and collaborative.

3. Support development of UNSU’s brand and presence across all of our physical sites, and our physical and digital assets, ensuring our brand becomes a trusted and valued partner to our members and the University.

4. Work with the Students’ Union Staff to develop our member's understanding of the Union, its elected officers and how our democratic functions work.

5. Develop a strong relationship within the Students’ Union with staff, officers and volunteers.

6. Produce video content and copy for our website, email comms and social media channels.

A wonderful opportunity to work in the lively community library and the busy community centre in the heart of Primrose Hill.  You will be an integral part of all the work that takes place in this strong local community.

Primrose Hill Community Association (PHCA) run a community centre and a community library.  This post will be helping to administer the work of both, including helping to administer membership, newsletters, social media, activities, events, projects, hall hire, meetings etc.  It is a lively, busy environment in which to work. 

We are currently looking for a part time administrator to work  8 hours per week in the Primrose Hill Community Centre office, days/times by agreement, and a further 12 hours per week at the Primrose Hill Community Library, days/times by agreement.  The work is during normal office hours but helpful if you could work occasional weekends or evenings.

£27000 p.a (inc LW) pro rata based on a 40 hour working week.

Your place of work will be Primrose Hill Community Centre, 29 Hopkinson’s Place, London, NW1 8TN and Primrose Hill Community Library, Sharpleshall Street, London, NW1 8YN.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness. 

Location: Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.

You will be able to work from home one day per week in line with Crisis’ Hybrid Working Policy. You will be expected to travel around Birmingham and wider West Midlands on a regular basis to meet with partners and stakeholders. National travel i.e., to London Head Office or other Skylights will take place on average once every six weeks.

About the role 

Crisis Skylight Birmingham has been established in the city since 2010, delivering trauma informed services to our ,clients all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.

We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We have just begun to embark on an ambitious, new 10-year strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.  

The Director of Crisis Skylight Birmingham will be responsible for leading and developing strategic partnerships across Birmingham and the West Midlands region. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts from across the different regions of the UK.

About you 

We are looking for an experienced, innovative, compassionate, bold, collaborative senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives including but not exclusively, in areas of change management, strategic development of services,.& leading collaborative partnerships that directly contribute to achieving performance targets  You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across the West Midlands .  You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

If you would like to speak to someone about the role or understand more about Crisis and the work that we do, please e-mail Matthew Green, Director of Operations. Contact details can be found on our website.

Closing date: Sunday 6 October 2024 (23:59) 

Interviews will take place on Tuesday 22 October 2024 at Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

• Hours: 30 - 37.5 hours per week
• Location: Rennie House, Tring (working across all our locations is required for this role)
• Salary: £51,971 per annum (pro rata)
• Closing date: 8 October 2024
• Interview date: 15 & 16 October 2024

As a member of the Charity's Leadership Team, you will be responsible for contributing to the ongoing development of our culture by embracing our vision, role modelling our values and driving positive colleague engagement.

As a member of the People Directorate Leadership Team, you will be responsible for developing and delivering Learning and Colleague Engagement strategies, frameworks and plans that drive a positive employee and volunteer experience, resulting in a job ready and engaged workforce.

You will therefore need to demonstrate your abilities in the following areas:

• Developing the Learning strategy across the organisation.
• Identifying and putting plans in place to address the learning and development needs of all clinical and non-clinical employees and volunteers at all levels (including induction, management and leadership development).
• Setting the frameworks for monitoring and recording all learning activity, ensuring reports are provided to Committees as required.
• Developing the Colleague Engagement strategy across the organisation.
• Identifying and putting plans in place to address the communication needs of employees and volunteers at all levels (including organisational, culture and leadership comms not local and tactical comms).
• Deploying Rennie Grove Peace's chosen Listening Tool then understanding the results and collaborating with colleagues to drive workplace improvement.
• Recruiting, selecting and retaining staff and volunteers with the right skills to deliver organisational strategy in line with our values.
• Performing all people management responsibilities on time, supported by Rennie Grove Peace policies and procedures, including absence management, performance management, disciplinary and grievances.
• Supporting personal development through coaching / support and training.

Are you ready to make a difference? Click 'Apply Now'...

If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Our commitment to equality and diversity

At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

Community Leader (Director) - L'Arche London

ABOUT THE ROLE

Hours of work: 37.5 hours per week (occasional evenings and weekends)

Salary: 57,000-60,000 per annum (including London weighting)

Place of work:   L'Arche London Community Office, West Norwood, SE27

Some travel and overnight stays will be required within the UK

Contract type: Permanent

Closing date: Sunday 29 September, 11:59pm

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme
• Joining shared meals since cooking and having a meal together is what we are all about

Main purpose of the role:

The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.

Are you a leader who can:

• Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities -  people we support, employees, volunteers, long-term friends and members.
• Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
• Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
• Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.

• Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
• The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.

The Role

• Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
• Ensure the Community’s financial sustainability through robust financial planning and management. 
• Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
• Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
• Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth.  Support and encourage events that build community belonging.
• Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
• Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
• Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources. 

About you:

• Senior leadership experience in support to adults with learning disabilities  (or transferable skills and experience in a closely-related field).
• Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
• Experience leading and developing diverse teams to flourish, individually and together.
• Good financial planning skills and experience successfully managing a substantial budget.
• Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
• Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
• Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
• Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
• Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
• A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
• Organised and capable of prioritising, delegating, and working autonomously.
• Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
• Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
• Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
• Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.

About us

In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.

Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.

We have lots of diversity and lots of opinions.  We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured.  Together, we want a more inclusive, compassionate world.

A full job description and person specification can be found in the attached Recruitment Pack.

The closing date is midnight on Sunday 29 September 2024. 

First round interviews are expected to take place between 10 and 16 October.

To apply, please read the full job description and person specification and answer the questions on our online application form. 

Please also read our privacy notice for job applicants.