Assistant Jobs in London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
We are looking for resilient, playful and passionate people to join us our Ofsted “Outstanding” TreeHouse School as a Specialist Teaching Assistant.
In this role, you will be working on a 1:1 basis with our Autistic pupils. You will provide support to pupils so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.
Position: Specialist Teaching Assistant
School: TreeHouse School, Muswell Hill, N10 3JA
Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)
Salary: £25,661 to £27,322 (based on experience)
About the School:
TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. TreeHouse School was inspected by Ofsted in 2023 and found to be "Outstanding" in all areas. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £27,322 and an increase every September
- Free healthy breakfast available everyday
- We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or website.
Start date: October half term 2024
(Please note, this role may close earlier than the end date dependent on the volume of applicants)
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Would you like to be part of an organisation that supports the wellbeing of over 1.8 million people worldwide?
This is an opportunity to make a meaningful difference by joining a small finance team as an Assistant Accountant. This is a global charity dedicated to providing essential support and services to individuals working in a demanding and isolated industry.
You will have the flexibility of working from home four days a week while collaborating with your team in-person on Thursdays at their London office
Your benefits will include:
- Workplace Pension: 7% employer contribution / 3% employee contribution
- Life Assurance: 3x base salary
- Other: Includes Employee Assistance Programme, retail
- discount vouchers, cycle to work scheme, free eye test,
- access to training and development opportunities
What your working day will look like:
- Assisting with financial reporting and analysis
- Supporting budget preparation and forecasting
- Handling foreign payments and cash flow management
- Conducting financial investigations and audits
- Collaborating with colleagues across the organisation
Your attributes, skills and experience will include:
- Part-qualified accountant (ACCA, CIMA)
- Strong knowledge of accounting principles and practices
- Excellent analytical and problem-solving skills
- Proficiency in accounting software and systems
- Strong attention to detail and organisational skills
- A passion for making a positive impact
As a faith-based charity this role offers a unique opportunity to contribute to a meaningful cause. They are committed to creating a welcoming environment for individuals from all spiritual perspectives.
If you are a dedicated and motivated individual who is passionate about supporting a worthwhile cause, I encourage you to send you application along with your CV.
A supporting statement has been requested with application.
The closing date for applications is October1st.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
This is an exciting time to join the Royal Hospital, the home of the Chelsea Pensioners since 1692, with the public opening of the Soane Stable Yard.
The successful candidate will work with the team to build awareness of this nationally important heritage site and its core activities, and responsibilities include handling media enquiries, designing marketing materials and setting up meetings and events.
We are looking for someone who has excellent communication and organisational skills with experience of working across multiple projects to agreed deadlines and building relationships with a wide range of stakeholders.
If you have 1-2 years communications and / or marketing experience in a cultural, charity or not-for-profit environment, or can demonstrate relatable experience while studying, and are passionate about developing your skills, we would be interested in hearing from you.
Please email your CV with a cover letter (max 500 words) by 14th October explaining why you think you're the right person for the role.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Race Equality Foundation is expanding during an exciting phase of growth. We are building our team to advance our mission of tackling racism and transforming the lives of Black, Asian, and ethnically minoritised communities.
We are seeking a Communications and Events Assistant to help amplify the Foundation’s research and promote our flagship Strengthening Families, Strengthening Communities programme. We’re looking for a passionate communicator who wants to use their skills to drive positive change.
This is a fantastic opportunity for someone at the start of their career to contribute to impactful programmes that improve the lives of Black, Asian, and ethnically minoritised communities nationwide.
We offer a comprehensive benefits package that includes 25 days of annual leave, increasing by an additional day each year up to 30 days. We provide a generous maternity, paternity, and parental leave package, as well as an employee wellbeing assistance scheme available to all staff and their household family members, which includes up to 8 one-on-one counselling or therapy sessions annually. Additional perks include free eye tests and a contribution towards glasses, employer pension contributions of 5%, access to a loan scheme, and a robust training and development package to support your professional growth.
Please note, applications via CVs will not be considered.
Closing date for applications is Monday 30th September. Interviews will take place on Friday 4th October.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
We are looking for resilient and passionate people to join us our Ofsted “Good” Ambitious College as a Specialist Teaching Assistant.
In this role, you will be working on a 1:1 basis with our Autistic learners. You will provide support to learners so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.
Position: Specialist Teaching Assistant
School: Ambitious College (CONEL Campus), N15 4FY
Contract Type: Full time, Permanent (Hours: 9am - 4.30pm)
Salary: £24,891 to £26,502
About the School:
Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16–25. Our educational approach focuses on the individual at all times. We offer a highly personalised curriculum and positively support our learners to acquire new skills and take part in everyday life. We are located within two mainstream further education college campuses: the College of Haringey, Enfield, and North East London (CONEL), and West Thames College, West London. Through a range of partnerships with local businesses, community groups, and our mainstream college partners, we also offer opportunities to learn in the community. This combined approach – personalised education, positive support, and real work experience – delivers results. It allows our young people to achieve their goals, fulfil their potential, and go on to lead active lives in their community. Ambitious College's values define how we work and ensure that children and young people with autism are at the heart of all that we do.
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £26,502 and an increase every September
- Free healthy breakfast available everyday
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description.
Start date: After October half term 2024
(Please note, this role may close earlier than the end date dependent on the volume of applicants)
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life.
We are recruiting for an experienced Communications and Fundraising Assistant to support the Communications and Fundraising Manager with planning and delivering CASPA’s digital and community (events and individual) fundraising campaigns.
The successful candidate will support individual fundraisers to ensure they have the resources required to raise funds for CASPA and generally assist with CASPA’s communications function and brand development.
The ideal candidate is a creative self-starter with an eye for detail and design who will be able to communicate our mission and purpose through our brand and social media presence and effectively engage our members, funders and other stakeholders.
We are looking for a proactive, highly organised team member who communicates professionally and positively with a wide range of stakeholders and takes pride in the quality and impact of their work.
We are keen to attract candidates with lived experience of neurodivergence and who are keen to contribute and bring their best selves to our diverse team.
Ability to travel in and around the Bromley area is essential to the role.
We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.
If you are keen to join us at CASPA and believe you have what it takes to take on this role, please read through the Job Description carefully to learn more about what is required in the role and person specification.
Please apply with your CV and a one page Supporting Statement (cover letter) highlighting your motivation for the role, your motivation for working for the organisation, as well as your key skills/experience in relation to the Person Specification in the Job Description. (Please note that generic cover letters will not be accepted).
The client requests no contact from agencies or media sales.
Your new company
Working for a large, well-renowned organisation as an Assistant Management Accountant. This role sits within a mission-driven environment, where employees often find their work aligned with a sense of purpose. It holds a supportive culture, which emphasises personal development with opportunities for training and professional growth. This is a 2-year FTC which offers flexible hybrid working with 2 days required in the office per week.
Your new role
- Reporting to the Management Accountant.
- Producing regular monthly journals, including intercompany recharges, accruals and prepayments etc.
- Assisting with the production of monthly management accounts/budget holder reports for designated departments.
- Undertaking preliminary variance analysis between budgets, forecasts and actuals and drafting variance commentary.
- Calculating, recording, monitoring and payment of grants.
- Investigating discrepancies and unexpected variances, making corrections if required.
- Undertaking ad-hoc analysis.
- Assisting in review and preparation of phased budgets, financial plans and forecasts and loading budgets and forecasts into SAP.
What you'll need to succeed
- Strong Excel skills and experience with manipulating large volumes of data.
- Experience of working in the finance function of a large organisation, including in a management accounting context.
- Good understanding of double-entry bookkeeping and basic accounting adjustments such as accruals, prepayments and fixed assets.
- Either part-qualified or looking to start studying.
- Strong communication and interpersonal skills.
- The ability to prioritise, remain calm under pressure, meet deadlines and have a flexible approach to work.
What you'll get in return
- 25 days of annual leave plus an additional 3 days' leave and bank holidays.
- Hybrid working - 2 days in the office per week.
- Great contributory pension scheme.
- etc
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are seeking a highly organised and proactive Executive Assistant and Administrator to support our team and ensure the smooth operation of our office. This is an exciting opportunity for an enthusiastic and self-motivated, experienced executive assistant with administration experience to join our warm and friendly mental health charity. Dose of Nature is in an exciting phase of growth as we continue to receive greater funding to expand our reach. This role requires a detail-oriented individual with excellent communication skills, who can manage multiple tasks and priorities efficiently. You will assist with incoming calls and enquiries from our clients and volunteers whilst supporting our team members with recurring daily tasks and stand-alone projects with minimal direction and supervision.
The successful candidate will be a key player in facilitating our mission by providing exceptional administrative support and contributing to the overall effectiveness of the organisation. We offer candidates hybrid working arrangements with the opportunity to work on-site in our nature reserve at Pensford Field, near Kew Gardens, 1-2 days per week.
We are looking for someone with enthusiasm, passion, and a can-do attitude, who is confident in making decisions and solving problems. You will need to hit the ground running, must be able to deal with conflicting demands and prioritise work whilst ensuring that a high-quality service is provided and that deadlines are met. You must be professional, with good attention to detail and a high level of discretion, with great written and verbal communication abilities and excellent organisational skills.
The nature of the role may require occasional flexible hours such as occasional evenings to cover quarterly Board meetings and other events as necessitated by the needs of the charity.
The client requests no contact from agencies or media sales.
I’m looking to speak to a Digital Marketing specialist, with great copywriting skills and experience running Paid Ads, including Facebook Advertising and Google Ad Grants. You will join a global children’s charity, as their new Digital Marketing Assistant, committed to ending the global education crisis and unleashing the potential of the next generation. The role is offered as 4 days a week, with flexibility to work from home 3 days, and 1 day based in their Central London office.
I’m looking to speak a creative and technical digital marketer who has experience running paid media campaigns, email campaigns, SEO set-up and tracking, CRM experience and capturing landing pages. You may have developed your experience at an agency, at a charity or an organisation who understand audience acquisition. You will have a ‘can-do’ attitude, be able to juggle multiple tasks simultaneously and be a collaborative team-player.
If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas.
You will join a passionate team, who offer great benefits;
- An inclusive environment, they are in their second year of trialling an innovative 4-day-working-week trial, with the office closed on Fridays.
- Travel – opportunities to visit global projects and attending the annual United Nations General Assembly in New York
- Regular in-house training
- Salary £28,000+
Please apply today with your CV (with clear examples of your fit with the above), to start the conversation. Applications will be reviewed on a rolling basis, and if it’s good fit, I will be in touch to organise a time to talk.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Your new company
An excellent opportunity has arisen within a large, global not-for-profit organisation based in the City of London. This is a permanent role, working as an Assistant Finance Manager for a medium-sized team. This opportunity also offers hybrid working.
Your new role
- Supporting the finance department by handling more advanced accounting tasks, managing financial records and providing guidance to more junior members of staff.
- Oversee and manage the reconciliation process. This includes identifying and rectifying any discrepancies.
- Oversee and manage the aged payables and receivables.
- Support on donor reporting expenditure and forecasts.
- Maintain accounting journals, ledgers and other financial records.
- Perform month-end processes effectively.
- Provide support to the Management Accountant.
- Prepare prepayments and accruals journals and maintain the schedule.
- Prepare payroll journals for sign-off.
- Provide accounts payable support.
What you'll need to succeed
- Part-qualified accountant. Fully AAT qualified is essential.
- Advanced excel user.
- Experience in a similar role. Strong with month-end.
- Experience working with Workday financial system.
- Great communication skills and the ability to work in a fast-paced environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Summary
- Provide strategic consultancy to help, support, advise and partner with a portfolio of dioceses in the north of the country as they develop their mission, people and financial plans in line with strategic priorities of the Church's Vision and Strategy.
- Support and advise diocesan leadership teams in the design, review and implementation of their strategic funded programmes, including missional and structural design, moving from planning to implementation, introducing appropriate programme governance, attending programme boards and advising on delivery.
- Develop appropriate resources, including strategy development tools, project and programme best practice tools to help dioceses develop their strategic plans.
- Significant experience of working as an advisor with a variety of senior stakeholders in an internal or external consultancy role.
- Significant experience of developing strategy in large and complex organisations and aligning strategy alongside people planning and financial planning.
- Excellent relationship management and communication skills (including experience of working with senior colleagues).
- The knowledge and ability to support the delivery of complex transformation programmes.
- Excellent interpersonal and communications skills.
- Ability to meet tight deadlines and work under pressure when required.
- A salary of £66,186 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 30 days annual leave plus three additional days.
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster.
- Structured induction programme and access to a range of development opportunities including apprenticeships.
- Access to Occupational Health, and an Employee Assistance Programme.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We are seeking a Temporary Executive Assistant and Business Administrator to join a prestigious professional medical organisation in London. This full-time role offers a unique opportunity to work at the heart of the organisation, supporting its senior leadership team, particularly the President.
Position Details:
- Location: London (Hybrid)
- Working Hours: Full-time (35 hours per week, Monday to Friday)
- Contract Type: Temporary
- Hourly Rate: £20.16
Main Responsibilities:
- Provide high-level executive administrative support to the President and, when required, other senior leaders.
- Serve as the main point of contact between the President and both internal and external stakeholders.
- Manage the President’s inbox, handle complex diary events, and ensure effective meeting preparations.
- Support internal and external meetings, governance processes, and College business administration tasks.
- Draft and respond to communications, ensuring smooth flow of information.
What We’re Looking For:
- Proven experience in senior-level administrative and secretariat roles.
- Ability to manage complex diaries, coordinate meetings, and communicate professionally across all levels.
- Familiarity with governance processes, such as committee administration and preparation of formal minutes.
- Strong IT skills, including Microsoft Office365, MS Teams, and Zoom.
- Experience in healthcare, NHS, or professional membership environments is desirable.
Key Skills:
- Excellent verbal and written communication.
- Strong organisational and multitasking abilities.
- Attention to detail and a proactive mindset.
- Flexibility and resilience under pressure.
If you thrive in a dynamic, professional environment and possess a keen eye for detail, we encourage you to apply.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Engagement & Loyalty Manager (Email Marketing & Digital Mobilisation Lead)
Job Location: UKO London Moorfields
Salary: £54,081 per annum based on 35 hours per week (Plus ILW if applicable)
Contract Type: 12 Months Fixed term Contract (Maternity Leave)
Do you love using insight and creativity to generate ambitious, audience-focused engagement strategies? Do you have a passion for engaging support through digital channels?
We are looking for a dynamic leader to take the reins of our email marketing and lead generation programmes, inspiring tens of thousands of people to support the Red Cross. Reporting to the Head of Engagement & Loyalty, you’ll use your digital skills to develop how we engage and mobilise our supporters (financial and non-financial), driving compelling digital programmes that inspire both new and existing supporters.
You’ll join a team who are leading the way in how we engage with supporters and customers, finding reactive and worldly-relevant fundraising opportunities for us to attract support – ultimately helping us to achieve our mission and strategic goals.
Leading the way on our digital channels, you will also work on our large-scale emergency appeals that involve a full range of channels – DRTV, telemarketing, mailings, SMS and more – so we’re looking for someone with a full range of multi-channel experience who can specialise on the digital side.
Wondering about a day in the life of a Senior Engagement & Loyalty Manager?
You'll be:
- Meeting regularly with colleagues to ensure email marketing programme is planned, delivered and optimised based on results and supporter insight
- Reviewing results with the digital and telemarketing teams to optimise lead generation and conversion plans based on campaign performance
- Collaborate across the newly created Engagement & Loyalty funnel (including Emergency Appeals, Legacy Marketing, Events, E-commerce & Regular Giving) to drive optimisation – both in our email/lead generation programmes and ways of working
- Planning and leading workshops to strategically plan multi-channel, multi-proposition supporter journeys (digital and offline – including but not limited to email, mailings, telephone, paid social)
- Co-create the annual Engagement & Loyalty budget, closely monitor campaign forecasts, income and expenditure.
What will you need to be a successful Senior Engagement & Loyalty Manager?
- Understanding of the different marketing acquisition and retention channels and methodologies – primarily this role will lead on email marketing and lead generation via paid social adverts
- Specific knowledge and skills in email marketing and ESPs - ideally Salesforce
- Ability to plan campaigns and communications that engage, motivate and inspire mobilisation from a range of supporters/customers.
- Skilled at critically appraising creative and copy from concept to completion.
- Excellent and extensive understanding of the full range of paid, owned and earned channels, metrics used to measure response and how channels inter-relate on/offline.
- Extensive experience in cross-channel communications planning, and campaign planning, execution, and optimisation (including digital, mailings, telephone marketing).
- Experience in managing large scale print, telephone and email campaigns
The closing date for completed applications is 23:59hrs on Sunday the 6th of October 2024 with interviews to follow.
Please apply early, as we’ll be reviewing candidates throughout. We reserve the right to close the ad in advance of the published date.
In return for your dedication and expertise, you’ll get:
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collaborative team.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
Together, we are the world's emergency responders
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities.
Want to work within a charity?
Be a welcoming and supportive presence for all who walk in our door?
Provide vital support for the running of women's health and wellbeing services for our community?
You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.
This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.
Sounds like you? Then we want to hear from you!
We have two vacancies avaliable with the below shift patterns:
vacancy 1 vacancy 2
Mondays: 16:00 - 20:30 Thursdays: 16:00 - 20:30
Tuesdays: 16:00 - 20:30 Fridays: 15:30 - 20:15
Wednesdays:16:00 - 20:30 (9.5 hours per week total)
Fridays: 07:45 - 13:00
(19.5 hours per week)
the main purpose of the role:
- to offer high quality customer service to all visitors and enquirers;
- to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
- to undertake administration for gym membership and meeting room bookings;
- to undertake additional general administration for The Bridge and provide administrative support to the management team when required.
Please note this post involves some evening work.
For more information please see the attached Job Description.
The client requests no contact from agencies or media sales.