Area Manager Jobs in West Midlands

We are working in partnership with Age UK Birmingham, who empower people aged 50+ to live with dignity, respect, good health and wellbeing, and can access services, support to meet their needs.  They support people across Birmingham, Sandwell and surrounding areas to enrich their lives and live independently.

They are seeking a new Head of Operations to join their senior management team, to build on the progress made by the charity over the last 5 years. 

The new Head of Operations will lead the charity’s forward-facing operations, building on current strengths and identifying new opportunities. Partnership working with national Age UK and local stakeholders particularly in Health and NHS settings across the West Midlands and neighbouring Age UKs will also be a key focus.

You will have:

• Proven multi team leadership experience and the ability to manage and motivate staff and volunteers 
• Well-developed communication and presentation skills both written and verbally
• The ability to understand and deal with complex documents and solve problems
• Skilled at prioritising conflicting demands, project management planning and development
• The ability to produce clear and concise reports and documents as required
• Experience in financial planning and managing budgets

The successful candidate will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of older people in Birmingham, Sandwell and surrounding areas in accordance with the strategic aims of the organisation. 

You will ensure all services meet required financial and quality standards and comply with all contractual requirements. 

The post-holder will work with the Chief Executive in identifying new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income and will fulfil the role of deputy to the Chief Executive as required.

For more information and a full job specification please contact Sandra Smith, Associate Director, Charisma Charity. Applications should be submitted through the Charisma website and include your CV and supporting statement. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 9 March 2025

Please note applications are being reviewed on receipt and interviews will be conducted on a rolling basis.  When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

This is an exciting new role to both support the coordination of existing ‘leaders in advocacy network’ and to coordinate and lead the project developing a membership body for the group to transition to. The postholder will work with the Advocacy Programme Lead, members of the leader’s network and other key stakeholders to understand what is most needed from a membership/professional body for advocacy providers, develop and launch that offer.

Our nationally recognised advocacy programme seeks to support best practice in the commissioning and delivery of independent advocacy, so that people who draw on advocacy get the support they want and need, in the way they want and need it, when they want and need it.

The role is a 12 month fixed-term contact and there will be a review at the end of 12 months to review the feasibility of continuation of the contract.

Role descriptions

Project Coordination

• Update and deliver project plan putting in place effective project management systems and processes
• Report on progress, risk and issues and work with the Advocacy Programme Lead to address
• Work with Advocacy programme Lead to coordinate and manage the project as a whole, working with network members and other stakeholders to develop and deliver against project plan
• Proactively plan and attend network meeting programme, and task and finish groups, working with partners and  stakeholders including agenda setting and note taking
• Set up and maintain a members and stakeholders contact list (CRM system)
• Provide constructive and regular communications to network members and Partner organisations
• Actively seek to improve key programme business processes, seeking innovative solutions, updating and streamlining on an ongoing basis to make them more accessible and realise efficiencies
• Ensure the safe and secure handling of personal or sensitive data, making sure arrangements are always compliant with NDTi’s policies and the Data Protection Act (GDPR). Update Data Sharing Agreements with Partners and ensure the relevance and accuracy of Privacy Policies for network members. You will be the key contact for compliance and breach reporting, escalating to the nominated Data Controller where necessary
• Coordinate additional meetings and conferences as required

Relationship management and representation

•  Build and maintain relationships with core advocacy leader network members
•  Act as key point of contact for the project with advocacy providers and stakeholders
• Develop new relationships across the sector with leaders, policy experts and wider stakeholders
• Lead on regular communications and transparency across network
• Manage stakeholder expectations being aware of potential areas of conflict or differences in opinion
• Attend and contribute to external meetings with various partners, influencing processes, capturing and completing actions
• Create a range of documents, resources, and systems, negotiating deadlines and responsibilities.
• Work in ways that ensure the project maintains a reputation for high quality delivery and support
• Set up and manage a member’s online space

Research and Feasibility

In partnership with the advocacy Programme Lead design and carry out an options appraisal to understand and present options and associated costs and methodologies for delivery of an advocacy membership body. This will include, but not be limited to:

•    Exploring different models of membership bodies
•    Research and present different fee models
•    In partnership with the sector explore and present options for a membership offer

Organisational and other responsibilities

• Represent NDTi as required, ensuring NDTi is presented as a values-driven, innovative, and high-quality organisation that is up to date with policy and practice and delivers effectively
• Work proactively with colleagues and teams across NDTi, contributing to organisational life and actively participating in meetings and events
• Ensure all organisation systems and process requirements are followed, supporting business and financial operational management of NDTi, adhering to all aspects of the Staff Handbook and relevant policies and procedures.
•  Undertake other reasonable requirements of the organisation in line with the purpose and spirit of this role description and the wider purpose of NDTi

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Subject knowledge and experience

• A minimum of 2 years’ experience supporting complex or large-scale, multi-agency projects in the public or private sector within employment, social care, education or health (e)
• Experience of planning, developing and delivering project plans and scheduled tasks (e)
• Experience of producing a range of high-quality reports and communications (e)
• Experience of working in partnership with other organisations and parties (e)
• Awareness and working knowledge of effective programme and project management approaches, techniques and tools, including risk management, process improvement, assurance or audit (e)
• Personal experience of providing or using advocacy services giving you a unique understanding of the sector would be advantageous but not essential (d)
• It would be advantageous to come with experience and knowledge of the advocacy sector and/ or membership/professional bodies (d)

Values and behaviours                                                                                                                             

• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively always reinforce NDTi’s values & behaviours framework. You will challenge behaviours and attitude that serve against NDTi’s values and inclusive culture (e)

Core Competencies                                                                                                                            

• Demonstrative ability to work independently using your own initiative and comfortable with lone-working (e)
• Can proactively apply initiative to solve problems and improve systems, practice and processes (e)
• Excellent planning and organisational skills with an eye for detail (e)
• Strong interpersonal and communication skills with the ability to communicate clearly in both written and verbal formats, to a wide range of people (e)
• Ability to manage own workload and prioritise tasks independently knowing when to seek help and support from others (e)
• Ability to take complex information and present in a way that everyone can engage with and understand (e)
• Work effectively as a team player (e)
• An inclusive approach to involving others in discussions and project work, respecting diverse views and perspectives, role modelling NDTi’s values and behaviours, and ensuring individual needs are met (e)
• Ability to work flexibly in an everchanging landscape and anticipate subsequent risks
• Willingness and ability to build and maintain your understanding of the advocacy sector and relevant legislative framework, policy and practice (e)
•  Advanced knowledge of Microsoft Office (collaboration platforms), project management software, collaborative platforms and a commitment to mastering relevant new technologies (e)

We are looking for a dedicated and enthusiastic Students' Union Adviser to provide money and academic advice, guidance, advocacy and support to help our students navigate the various challenges they face. This is a fantastic opportunity to make a real impact by ensuring students have access to the resources, advice, and representation they need to achieve, progress and thrive. If you are committed to creating a positive and inclusive student experience, we look forward to accepting your application!

Though we support and signpost our students regardless of their issue, the majority of our caseload relates to Student Finance and other money issues so applicants with relevant experience and expertise are encouraged to apply. Working within a team of five Advisers to deliver our free, impartial and confidential service, the successful applicant will advise students on primarily Money, Academic and Disciplinary matters. As a dynamic and agile organisation, we always signpost or advocate where we cannot directly advise, and so expect to help students facing challenges from everything from housing to sexual violence.

Our Advice Team advises across telephone, Microsoft Teams and face to face appointments, alongside monitoring a shared email inbox, supporting colleagues with research and data analysis, contributing to and creating various resources and occasionally attending university committees or working groups to provide technical expertise. Occasional weekend and evening work (to support the delivery of Open Days) will be required, as well as work at our university's Stafford site. We do great work for our students; Be A Part Of It.

Details of the role

Hours: Full time, Annualised Hours. 

Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)

Start date: March 2025 onwards

Working Hours: Monday to Friday with occasional evenings and weekends

Interviews: 19th March 2025

Closing date: 12th March 2025 at 4pm

To be a successful Students' Union Adviser you will need:

• At least 12 months experience in advice work (paid or unpaid) demonstrating managing a case load, actively prioritising work, assessing risks, collaborating and communicating appropriately within deadlines.
• The ability to demonstrate an in-depth understanding of at least one of the following areas of advice; housing; benefits; finance; consumer; legal.
• An attention to detail to ensure that the advice given and case notes are always to a high standard.
• Excellent written and verbal communication skills and an ability to empathise with and sensitively support all clients or liaise in a professional manner with external stakeholders
• The ability to work flexibly as part of a team
• Excellent Office 365 skills, including everyday use of Sharepoint and Teams

Don’t meet every single requirement?

Studies have shown that women and people from black, Asian, Arab, Gypsy, Roma and Traveller communities are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a more diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every point in the job description, we encourage you to apply anyway. You could be just who we are looking for.Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

About Staffordshire University Students' Union

Staffordshire University Students' Union is the representative body for the 13,500 students that form our community here at the University of Staffordshire. Our vision is that every Student will be proud to be a part of Staffs - that they'll be proud of their academic achievements, their University experience and their community. 

Benefits of working with us

• Convenient Campus based location
• Flexible annualised hours
• 33 days holiday increasing to 35 days after 5 years of service.
• Volunteering scheme
• Enhanced maternity and paternity pay
• Supported learning loans
• Employer matched pension scheme
• Employee Assistance Programme
• Eyecare vouchers

Are you a people-focused leader with a passion for driving positive change? Do you want to shape the culture and operations of a growing environmental charity dedicated to making a real impact?

We’re looking for a Head of People and Operations to join our senior leadership team to help us build an effective and impactful organisation, achieving best value for money, working towards sustainability goals and supporting our ambitious growth plans as per our ambitious strategy. 

You will lead on HR and operational excellence—ensuring our people are empowered, supported, and thriving.  Our passionate team is growing, and we need an experienced, values-driven leader to help us develop our people, systems, and culture in a way that reflects our environmental ethos.

About us

Our vision is for a Wilder Birmingham and Black Country with more green and wild spaces where nature thrives, and where everyone has an equal opportunity to access nature in their daily lives. 

The Birmingham and Black Country Wildlife Trust is a local charity uniquely protecting the wildlife of Birmingham, Dudley, Sandwell, Walsall and Wolverhampton. We are one of 46 local, independent Wildlife Trusts working for nature’s recovery across the UK.  We work to conserve biodiversity, improve the environment and raise awareness and understanding of wildlife issues. We have over 7,000 members and have projects, nature reserves and environment centres across the area.  We have exciting and ambitious plans to develop the Trust to help wildlife and engage more people with nature. 

The Role

As our Head of People and Operations, you will:

Lead HR & People Strategy – Foster an inclusive, high-performing culture where everyone can do their best work.

Champion Employee Wellbeing – Develop policies and initiatives that support mental health, work-life balance, and career development.

Oversee Organisational Operations – Ensure we have strong systems, processes, and governance in place to support our impact.

Drive Sustainability from Within – Implement workplace practices that align with our mission.

Support Growth & Change – Develop strategies to support a growing team, including recruitment, onboarding, and leadership development.

What We’re Looking For

A strong background in HR and operations

Experience in building and leading teams in a values-driven organisation

A people-first approach with a commitment to diversity, equity, and inclusion

A strategic mindset with the ability to turn ideas into action

Why Join Us?

A role with purpose and impact

A collaborative, mission-driven team

A flexible and supportive work environment

Opportunities for growth and professional development

Ready to help us build a thriving, sustainable organisation? Apply today!

For further information, please click Apply to be taken to our website for full details of the role.

First stage interviews – online: 31 March 2025

Second stage interviews – in person at Centre of the Earth, Winson Green, Birmingham: 7 or 8 April 2025

Do you really dislike litter? Do you want to be part of changing our littered country for the better? CleanupUK’s vision is of a world where everyone benefits from living in a litter-free environment. We support communities in areas of disadvantage to come together and form locally-led litter-picking groups to tackle the litter problem in their neighbourhood and to strengthen their community.

CleanupUK provides a spark in local communities that need some help and encouragement to tackle the challenge of litter where they are. We set up Cleanup Hubs in the most littered areas and support community litter-picking groups to start, grow, or sustain their activities by providing equipment, information and advice. We are a growing, ambitious team who are all passionate about helping the communities we work with. We love what we do!

This new role will be a key member of our income generation team, enabling us to spread our work all over England. You will be helping us to improve people’s lives and give communities a real boost!

Practical details

Position - Trust and Foundation Fundraising Lead

Responsible to - Chief Executive

Location - Home based with occasional travel as the role requires

Hours - 37½ hours per week (full time) – full time or part time role available

Salary - £42,000–£45,000 per annum full time

Annual leave and benefits

• 27 days annual leave full time (bank holidays in addition)
• Pension scheme with 5% employee contribution and 3% employer contribution

Responsibilities 

• You will be implementing the existing workplan for 2025, complemented with your own input into maximising CleanupUK’s revenue from trusts, foundations and The Lottery
• You will be managing the Local/Regional Trust and Foundation Fundraiser to help them maximise their revenue
• In conjunction with the Chief Executive, you will be nurturing the key funder relationships that CleanupUK already has
• You will be developing strong and close relationships with new key trust and foundation funders
• You will be working closely with our Corporate Partnerships and Operations teams
• You will be contributing to CleanupUK’s future strategy

Requirements

• A passion for dealing with litter and the damage that it causes to communities and also for the wider environment and its protection
• ​Solid, successful experience of trust, foundation, lottery, statutory and major donor fundraising 
• Exceptional relationship-building skills with funders of all types
• Good understanding of an organisation’s strategy and strategic issues
• A strong communicator who can write well

Further Information

To be eligible to apply for this position, you should be able to answer “yes” to both of these questions :

• Do you have 5 years or more of fundraising experience?
• Do you have successful experience of raising money from trusts and foundations?

How to apply

Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. Please see attached full role description and supporting documents.

Applications for the role can only be made via the CharityJob website.  The deadline for applications is Thursday 20th March 2025 at 5pm.

First-round interviews will take place in the week commencing March 31st; final interviews are due to take place in the week commencing April 22nd.

Job purpose

To support  Global Majority women suffering domestic abuse.

This is achieved through collaborative working, designing and implementing a person-centred support plan, and advocacy and support to ensure that the client is empowered to reach their personal goals. You will be expected to help the client to develop skills and confidence, to maintaine their tenancies.

You will act as a broker for inter-agency support- signposting and referring to appropriate agencies, co-ordinating meetings and supporting the client to attend meetings and appointments.

You will also ensure that clients are in engaged in WAITS services.

Responsibilities:

Provide support, advocacy and help in resettlement to WAITS Clients

1. To Provide one to one support and advocacy to Global Majority Women experiencing DA.
2. Liaise with agencies and services on behalf of the service user.
3. Support clients to access safe accommodation in WAITS refuge.
4. To provide support to service users in finding new accommodation.
5. Provide culturally relevant support for women from Global Majority communities.
6. Provide support on budgeting finances and debt advice.
7. Support clients to attend in house and external workshops to improve the life skills and employment opportunities.
8. To write reports and monitoring documents regarding service-users.
9. To support clients to a risk-assess, safety plan and make appropriate decisions.

Liaise with other agencies in their area as appropriate

· Maintain good working relationships with Housing Providers and Birmingham City Council Housing department.

· To support WAITS clients in their resettlement into permanent accommodation.

Be an active member of the team

· Liaise and co-ordinate with other team members to provide a cohesive, high-quality service

· Participate in and contribute to team meetings

Maintain accurate records in line with WAITS procedures, regarding all aspects of service delivery for monitoring and other purposes

· Ensure cases are recorded accurately on Lamplight database system

Participate in local publicity activities to promote WAITS in the area (in liaison with the CEO)

Work within and support WAITS policies and procedures

· Act to provide a non-directive, non-judgemental service to clients within appropriate boundaries

· Be supportive and empathetic to WAITS clients

· Promote equality of opportunity in providing the service and in working with others within WAITS

· Maintain resident and client confidentiality within appropriate boundaries

· Comply with all health and safety procedures

Other duties

• Assist with fundraising, as required.
• Man the on-call phone, on a rota-based system.
• Attend WAITS team Meeting
• Writing reports for trustees and funders, as necessary.
• Undergoing staff training, as required.
• Any other duties appropriate to the salary level, which may be allocated from time to time.

The list of tasks is not exhaustive, and the line manager may vary duties from time to time, dependent on the project’s requirements. The job description is subject to review.

Hours of work

This post is Part Time (21 hours with a daily 1-hour unpaid lunch). Flexibility is required, as some work outside of office hours and weekends may be required. This is a fixed term until September 2026.

AVID exists to reduce the immediate suffering of people detained and work towards a future without detention. As part of a small and agile team, the Senior Network Coordinator is a central role at AVID. 

It is a crucial time to join AVID, as we embark on the implementation of an ambitious new strategic period and contend with detention expansion, increased enforcement, immigration deterrence and hostility. We welcome applicants from people who have lived experience of detention or of forced migration. You will be joining our small team of whom more than half have lived experience of detention. 

Please note: whilst this role is remote, it is UK-based with some travel required. We have a shared office in Brixton, London which is available for AVID team members to use on a flexible basis. We meet as a team in person once a quarter.

Summary

The Senior Network Coordinator is part of the AVID function (alongside the Senior Member Coordinator & Co-Director for Membership and Operations) to deliver AVID’s capacity building support to AVIDs membership network of visitor groups and drives collaboration.

The Senior Network Coordinator leads on the coordination and cultivation of the network infrastructure support to visitor groupsand network collaboration. The Senior Network Coordinator fosters collaboration between members and strengthens best practice for visiting, utilising AVID’s Members Charter as a central point of reference. As a small network, relationship building is central to this role and the post holder will provide 1:1 guidance alongside a programme of capacity building support based on membership needs. The role includes responsibility for the ongoing development of AVID’s Members Charter; coordinating and delivering AVID’s membership support programme of network calls, trainings, and skill sharing sessions; and the development of resources on the AVID members’ space.

This is a varied role, working directly with our diverse range of members across the UK, with a focus on the more established groups in the AVID network. The Senior Network Coordinator works closely with the Senior Member Coordinator who has a focus on smaller, grassroot groups and new visitor groups in the AVID network and visitor engagement.

Main duties and responsibilities

Relationship building and providing tailored 1:1 support to visitor group coordinators in the AVID network:

• Building relationships with AVID members across the UK with a focus on more-established groups in the AVID network.
• Providing 1:1 support, outreach and mentoring for group coordinators.
• Identifying, developing and collectively shaping good practice standards in visiting throughout the network.
• Responding to members’ queries and maintaining ongoing communication.
• Working with the Senior Member Development Co-ordinator to induct new groups to the AVID network and involve smaller grassroot groups in AVID’s programme of support.

Work alongside visitor groups to build their capacity, resilience and strengthen best practice for visiting in detention through:

• Delivering AVID’s core training modules on immigration detention and visiting to visitors groups, ensuring materials are relevant and up to date.
• Leading on a programme of training (both in-house and external), education and skill-sharing that addresses the needs of members and group coordinators.
• Building sustainable practices and collective care amongst visitor groups which respond to the adverse impacts of working in detention and vicarious trauma.
• Co-ordinating the AVID Annual Coordinators Network Gathering alongside the Senior Member Development Coordinator, jointly overseeing all aspects of administration and coordination of this event.
• Developing, updating and increasing use of AVID resources through oversight and development of AVID’s Members Area and resources/policies/guidance for visitor groups and coordinators as well as supporting the development of AVIDs volunteer visiting handbook.
• Working alongside people with lived experience of detention in the AVID community to facilitate meaningful opportunities for leadership in network activities.

Develop network collaboration, facilitated peer-support and alignment of groups around shared network values, strategies and goals through:

• Co-ordinating and facilitating AVID member calls and skill shares to provide structured peer-support and ensure that information is effectively shared in the AVID network.
• Working with AVID members to establish processes and activities for collaborative development and ongoing revision of the members’ charter.
• Embedding charter values across AVID’s network support and capacity building work with a priority focus on anti-racism & anti-oppression and lived-experience leadership in line with our strategic objectives.

Maintaining and monitoring the activity of the AVID network and identifying emerging areas for development through:

• Developing and improving access to AVID’s membership offer, administering the annual membership renewals and keeping up to date records of AVID members.
• Designing and implementing annual members survey.
• Keeping an up-to-date record of member activities, meetings, participation and feedback.
• Keeping abreast of the development and support needs of the AVID members as well as changes in detention policy and practice.
• Identifying and building relationships with external partners to strengthen collaboration and partnerships with the wider movement.

Other tasks:

• Supporting AVID’s strategic development through our strategic objectives.
• Working alongside other members of the AVID team to ensure that membership support and network development is connected to our overall mission of ending detention and advocacy efforts.
• Representing AVID at external meetings and events.
• Contributing to funder and board reporting.
• Tracking, monitoring and evaluating impact using AVIDs internal databases.
• Responding to general enquiries by phone, email or post.

Person Specification

We are interested in skills and experience developed in a range of environments, whether through formal workplaces or voluntary. We recognise the great value of lived experience of immigration detention and/or of hostile environment policies and would be very interested to hear from applicants with this experience.

Experience

• Experience of delivering and designing training to meet specific objectives with an understanding of the different needs for in person and online training.
• Experience of recruiting, supporting, and advising volunteers.
• Experience of delivering workshops and/or coordinating events (online and in-person).
• Experience of working with marginalised communities.
• Experience of monitoring, reporting and evaluation.

Desirable:

• Experience of developing support systems, identifying priorities for change and strengthening the infrastructure of voluntary groups.
• Experience of working with refugee, migrant and/or detained communities.
• Experience of working in the immigration and/or criminal justice sector.
• Experience of working in a membership organisation.

Knowledge and understanding

• Knowledge of good practice in volunteer management.
• Knowledge and understanding of migration, human rights, asylum, criminal justice and immigration detention in the UK.

Skills

• Communication skills, written and oral.
• Facilitation skills and inclusive approach to managing online and offline spaces.
• People skills and ability to build relationships with diverse groups of people.
• Solid administration skills and working knowledge of information systems.
• Ability to work well in a team.
• Ability to manage multiple priorities.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Following the successful award of new contracts in the area, we now have a number of exciting opportunities within the Coventry and Warwickshire team.

We are looking for new Advocates to join our local team. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for new Advocates to join our team covering Coventry & Warwickshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

· 5% employer pension & minimum 3% employee contribution 

· Salary sacrifices pension scheme 

· Separate Life Assurance Cover (equivalent of two times your annual salary) 

· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

· 24/7 Employee Assistance programme 

· Access to remote counselling service 

· Paid Disability Leave 

· Paid compassionate Leave 

· Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Advocates are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account on our website, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: 12:00 midnight on Sunday 9th March however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Interview date: Week commencing Monday 17th March, however we may hold some interviews prior to this, depending on applications received.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

Uplift is currently looking for a Head of Movement Building (maternity cover). This is an exciting opportunity to help build an ambitious movement to phase out oil and gas extraction in the UK.

About Uplift

Uplift is a high-impact campaigning and research organisation which supports efforts to create a rapid and fair transition away from oil and gas production in the UK and move towards a fossil fuel-free future. 

The role

As Head of Movement Building, you will support the development and delivery of coalition and network strategies that support a just transition away from oil and gas in the UK. You will ensure that Uplift’s movement building approach meets the needs of campaigns whilst strengthening the movement away from oil and gas.  You will ensure Uplift works to  identify and meet the various campaign, mobilisation and movement building  needs of partners. 

Responsibilities

The successful candidate for the role will:

• Lead our work to broaden and diversify the movement that supports a just transition away from oil and gas in the UK, undertaking relationship and partnership-building with new coalitions, constituencies, organisations, and affected communities. 

• Lead the development and refinement of Uplift’s movement building strategy in collaboration with the Head of Campaigns and wider campaigns team. 

• Design mobilising and organising approaches which facilitate groups participation in Uplifts existing and planned campaigns.

• Coordinate various formal and informal coalitions dedicated to phasing out fossil fuels and supporting a just transition in the UK, and, as part of this work, facilitating meetings and lead and track strategy-setting processes with groups of diverse partners and stakeholders, in collaboration with the Uplift team. Represent Uplift in wider coalition spaces. 

• Lead on the monitoring of the health and efficacy of existing Uplift coalitions, identifying areas for improvement and developing and executing strategies to address them.

• Regularly map the climate justice and social justice movement landscape as it relates to Uplift’s work, identifying key sites for Uplift’s involvement and networks to engage with

• Line manage up to 4 members of the Campaigns team and provide senior level guidance, oversight and support for their work objectives, performance and professional development.

• Represent the Campaigns and Movement Building Team as part of the Senior Management Team.

• Provide active support for the broader Campaign team in movement building work, partner and coalition management and general campaign activities.

• Develop campaign resources in collaboration with key partners and networks.

• Support the execution of campaign and movement building strategies and tactics in collaboration with key partners.

• Provide campaign advice to partners, advocates and community groups working towards the same goals. 

• Help develop and promote regenerative practices and culture for Campaign team, partners and coalitions.

About you

Our ideal candidate will have: 

• Experience in a similar or related role.

• A track record of guiding and supporting effective campaigning coalitions

• Excellent interpersonal communication skills, including an ability to quickly build trust with partners and colleagues and address and resolve conflicts

• Extensive professional networks within the UK.

• A deep commitment to building distributed and diverse leadership.

• Motivation, initiative, exceptionally high standards, a collaborative approach, and associated qualities needed to work in a dynamic organisation with an ambitious agenda.

• A strong commitment to Uplift’s mission and core values of equity and climate justice

Application 

Equality, diversity and inclusion are at the core of Uplift’s values and therefore we strongly encourage applications from candidates whose backgrounds or accessibility/support needs mean they have been traditionally under-represented in the climate and environment sector. If you are unsure if you meet the requirements or feel you will be disadvantaged by the process then please contact us so we can see how we might provide support. 

Unfortunately, we can only consider candidates who are already eligible to work in the UK.

Note: we request no contact from agencies or media sales.

Location: Remote (within UK)
Benefits: 3% employer pension contribution, Employee Assistance Programme, consideration of flexible working requests and work/workplace adjustments.
Starting date: Early May 2025
Proposed interviews: w/c 31st March

We are looking to recruit someone with strong administration skills who is organised, a good communicator, and who is comfortable in prioritising workloads. This role would suit an efficient and diligent systematic thinker, with a solutions-focussed can-do approach, who is confident at using CRM databases, WordPress, Office 365, and who enjoys setting up and refining administrative processes. The candidate should have previous administration experience (paid or voluntary), and who is hard working, proactive, reliable, and honest. An eye for detail is especially important and you need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.

Key Responsibilities

The candidate will be responsible for administration at Soundabout which includes:

• Ensure that email enquiries are dealt with professionally, promptly, and appropriately.

• Source and maintain Soundabout merchandise stock; update online shop, process, and send orders.

• Maintain and update Soundabout equipment, keeping detailed inventories and organising essential maintenance such as PAT testing.

• Input, update, and maintain essential stakeholder, project, events, and evaluation data using Salesforce (CRM system)

• Schedule, circulate, and collate monitoring and evaluation related surveys using Salesforce and Office 365, providing results for reporting purposes as required.

• Managing project and event sign up processes using Enthuse (digital fundraising and event management system).

• Undertaking administration relating to project and training commissions, partnerships, and memberships. This includes confirmation letters, 121 agreements, partnership agreements, membership renewals, annual fee updates, and contact liaison.

• Supporting colleagues with storage and venue hire administration, including researching and booking venues, checking accessibility, collating, and ordering any refreshments or equipment required. 

• Supporting recruitment and human resources administration, including data inputting on Breathe HR (digital HR system), supporting DBS checks and reviews, tracking training requirements, tracking insurance renewals.

• Manage Soundabout zoom accounts including creating and disseminating zoom links and recordings.

• Maintain, organise, and work with colleagues to maximise the use of Soundabout’s Office365 systems.

• Supporting administrative tasks across the organisation as required. 

Job Title: Project Support Officer

Contract: Maternity Leave Cover (12 months), Part-time (30 hours a week)

Location: Balsall Common, West Midlands

Department: Research & Development Department

Reports To: Operations Manager

Salary: £27,000 FTE

Deadline for applications: Thursday, 6th March 2025

Job Summary

We are looking for a Project Support Office to join our enthusiastic and supportive team on a part-time, fixed term basis. The Project Support Officer plays a vital role in supporting the management and delivery of the organisation’s core work. The role focuses on providing administrative, logistical, and coordination support to ensure that projects are completed successfully and align with the organisation's mission. This includes managing and preparing documentation, communicating with and coordinating high-profile stakeholders and faculty, and assisting in the organisation and smooth running of social impact activities (such as, training events and stakeholder meetings).

The Project Support Officer will play a key role in helping to achieve the organisation’s mission while gaining exposure to the inner workings of project management in a purpose-driven environment.

Key Responsibilities

• Project Coordination:
  • Assist in planning, coordinating, and monitoring the progress of a range of varied projects and initiatives.
  • Support project teams with scheduling, meetings, resource management, and effective communication.
  • Ensure projects align with the organisation’s mission and values.
• Documentation and Reporting:
  • Maintain accurate and up-to-date project documentation, including project plans, timelines, meeting notes, and reports.
  • Prepare and distribute regular project updates to internal teams and stakeholders.
• Communication and Stakeholder Engagement:
  • Serve as a point of contact for the organisation’s stakeholders, faculty, and partners.
  • Support effective communication across teams to ensure all project objectives are clearly understood and followed.
  • Coordinate and organise meetings for stakeholders and faculty.
• Monitoring and Evaluation:
  • Assist in collecting data for monitoring project progress and measuring impact.
  • Support the evaluation of project outcomes, ensuring alignment with intended aims and long-term goals.
  • Maintain records of outcomes and feedback to assist in the organisation’s impact assessment.
• Risk and Issue Management:
  • Help identify potential project risks or challenges and escalate them to the team.
  • Support the development and implementation of mitigation strategies to manage risks and challenges.
• Process Improvement:
  • Assist in refining and optimising project management processes and best practices to improve efficiency and impact.
  • Participate in reviewing past project outcomes and contribute ideas for improvements in future projects.

Person Specification

· Experience:

o Previous experience in project support, administration, or management. Desirable but not essential to have experience within a not-for-profit or social enterprise setting.

o Experience in working with diverse teams, including volunteers and stakeholders.

· Skills:

o Strong organisational and multi-tasking abilities to be able to successfully support several projects simultaneously.

o Excellent communication skills (written and verbal) for stakeholder engagement and report preparation.

o Proficiency with project management software (e.g. Trello) and Microsoft Office Suite.

o Experience with online survey tools (e.g. Qualtrics or SurveyMonkey) is desirable but not essential.

o Data analysis and interpretation is desirable but not essential.

· Knowledge:

o An understanding of the not-for-profit sector would be desirable but not essential.

o Knowledge about the maternity sector/ NHS is desirable but not essential.

Personal Attributes:

• Proactive and solution-oriented with a willingness to take initiative and prioritise effectively.
• Strong attention to detail, ensuring accuracy in documentation, reporting and communication with external stakeholders and faculty.
• Flexible and adaptable, able to thrive in a dynamic and evolving work environment.
• Team player with strong interpersonal skills and the ability to work with diverse groups of people.

Working Conditions:

• Part-time (30 hours), maternity leave cover (12-months).
• Occasional travel may be required for meetings.
• Office-based (Balsall Common).

Are you highly organised, passionate about governance, and looking to make a real impact? This is your chance to support two dynamic organisations - England Athletics and Personal Best Foundation in a shared administrative role.

We are seeking a motivated Administrator to support both England Athletics and Personal Best Foundation. This exciting role offers the unique opportunity to work across both a leading national governing body of sport and a charitable organisation, where your administrative expertise will be central to their success. The role focuses on governance, secretariat duties, meeting coordination, and ensuring compliance with best practices. 

What we are looking for:

• Experience: Proven administrative experience, ideally within a charity or non-profit, with a strong understanding of governance.
• Skills: Strong organisational and communication abilities, with proficiency in Microsoft Office and databases
• Passion: A genuine interest in wanting to support both organisations to increase opportunities in the sport and make a lasting impact.

Whilst not essential, experience of working in a secretariat role within the charity or not-for-profit sector and some knowledge of the sport of athletics is highly desirable.

Why join us?

This role offers the unique opportunity to support two leading organisations in their missions - helping England Athletics grow the sport and ensuring Personal Best Foundation thrives. You will be at the heart of it all, contributing to governance and ensuring operations run smoothly.

In return for your commitment, you will receive a range of benefits including:

• 25 days of annual leave plus 8 Statutory Bank Holidays (pro-rated)

• Membership of Company Personal Pension Plan with company contributions currently equivalent to 7% of annual salary.

• Free private medical care with option of covering family members.

Who We Are:

• England Athletics is the membership and development body for Athletics and Running in England, dedicated to inspiring more athletes and runners of all abilities and backgrounds to fulfil their potential and to have a lifelong love for the sport.

• Personal Best Foundation is the official charity of England Athletics, with the purpose of changing the lives of children and young people from underserved communities through the power of athletics.

If you are passionate about supporting governance, driving change, and making a lasting impact, we’d love to hear from you!

Closing date: 5th March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. 

RiverCare & BeachCare Programme Officer (30 hours)

Salary: £23,872 p.a. pro-rata (£29,840p.a. FTE)  

Contract: Permanent

Hours:  30 hours per week

Location: Home-based with regular travel in the East of England, and occasional travel nationwide.

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; Extra days leave for travelling using alternatives to flying; The opportunity to join the UK’s first net carbon pension scheme with 8% employer pension contributions; A core hours system of working and enhanced family friendly policies.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent. This is a fantastic opportunity for a talented and enthusiastic Programme Officer to join our RiverCare & BeachCare programme, run by Keep Britain Tidy in partnership with programme funder Anglian Water.

The successful candidate will be joining a long-established programme which works with a large network of community-led volunteer groups throughout the region. Groups take practical action to protect and enhance their local watercourses and coastlines. The programme aims to inspire people to gain a sense of community ownership of local blue spaces through training and support to become empowered, self-organising volunteer groups.

The successful applicant will be joining the team at an exciting time of programme development, as we look to increase learning and advocacy for environmental stewardship and sustainability. You will have experience of volunteering or volunteer coordination, working with communities and a wide variety of partner organisations, and hold a good knowledge of ecological challenges, ideally in the water and marine environment.

You will be an effective communicator, organised and able to manage your own time. You will be knowledgeable in matters of volunteer health and safety, data protection and safeguarding, with strong skills in using IT to support with the administration required for successful programme delivery.

You will be working as part of a regional and national team. Some travel within the region will be required, as will occasional weekend and evening work.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description.  After reading the application information, if you would love to work with us, please continue to apply.

As part of the application process you will need to answer 3 questions and submit your CV - these will be reviewed based on the criteria found in the person specification. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and not excluding any community. Please note that this information will be held separately and securely.

The deadline for applications is 9am on Monday 10th March 2025. Keep Britain Tidy reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we ask that you please submit your application as early as possible.

For successful candidates, interviews will be held via Microsoft Teams on Thursday 20th and Friday 21st March 2025.

Environmental change is affecting us all and we know that a diverse workforce yields best results. We want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

ABOUT US

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE

At a time of unprecedented demand for our services at NEA we have a fantastic opportunity for someone to join us in the position of Training and Assessment Officer to work on a full-time basis, 37 hours per week, the contract is a 2-year fixed term contract with the possibility of becoming permanent.

As part of NEA’s Development and Partnerships Directorate, you will report to NEA’s Training Programme Delivery Manager.

Acting as course tutor and examiner, the successful candidate will be responsible for delivering NEA’s training courses and qualifications to a wide range of organisations, including local authorities, housing associations, voluntary and community groups, and commercial organisations across England and the wider UK.  Our courses cover key issues associated with fuel poverty, fuel debt, affordable warmth, low carbon technologies and practical energy efficiency advice.

Our Training and Assessment Officers assist in the development of future assessment-based qualifications and have the ability to recognise new areas of opportunity; designing, developing and producing engaging and innovative training presentations and material as appropriate, for face-to-face and online delivery of current and future training and assessment products.

This role requires a relevant training or education qualification and recent demonstrable experience of delivering adult training. Ideally, you will also have experience or knowledge of fuel poverty, community development, debt or money advice, consumer issues and/or housing.

The post requires an element of flexibility as Training and Assessment Officers will on occasion be required to work outside of normal office hours and away from home; driving will sometimes be required.

This post provides an exciting and rewarding opportunity to help the charity deliver its work programme as a major national provider of energy advice services whilst developing and working on projects that bring social benefits and improvements to the well-being of low income and vulnerable householders whilst also meeting environmental goals.

WHAT YOU WILL NEED TO SUCCEED

To be successful in this role, you will have demonstrable experience of adult training delivery, course design and development, and hold a relevant training or education qualification.

The right candidate will be engaging with excellent communication skills and the ability to effectively communicate with a diverse range of internal and external stakeholders. You will have sound presentation skills and a creative and structured approach to training delivery.

You will be highly organised, self-motivated and have the ability to work individually and collaboratively as part of a team.

It is important that the successful candidate shares NEA’s core values, and you should be able to demonstrate a commitment to the aims and objectives of NEA and the eradication of fuel poverty. Experience or knowledge of fuel poverty, community development, debt or money advice, consumer issues or housing is desirable.

It would be beneficial for the successful candidate to have experience of working with vulnerable householders, low-income and/or other disadvantaged groups however, this is not essential.

Home working and office-based locations are available depending on proximity to an NEA office.  Post holders must be resident within the UK and be able to provide their Right to Work in the UK. 

WE ARE OFFERING

• £31,068 – £35,836 per annum (Points 18-25) plus London weighting of £3,300 if applicable. New appointments are usually made at the starting point of the scale.
• 11½% non-contributory pension.
• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus all local public holidays (within the region you are based) per annum.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.

The closing date for all applications is 12:00 noon Monday 10 March. We anticipate interviewing in the 2 weeks following Monday 17th March 2025. Full details of the posts and an application form are available on our website.

How to apply:

Apply online by clicking 'apply via website'.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

NEA aims to be an equal opportunities employer.  We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511.  Company Registration No:  01853927