Area Manager Jobs in West Midlands

Job Title - Senior Administrator

Contract - Permanent

Hours - 35 hours per week

Salary - £25,500 per annum

Location – Homebased with some travel onto the Coram Campus, London

 

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Beanstalk

Coram Beanstalk wants a future where every child becomes a reader.

We enable people to give children positive experiences of reading through the wider support they need to switch on to reading, learn to read and become confident, independent readers.

We manage volunteers as part of our core business: one to one reading support in primary schools.  We also deliver early years and secondary programmes, and training and support to parents/carers, school communities and other organisations. We generate income from these customers and a range of fundraising sources.

Operating within the Coram Group, Coram Beanstalk has a small and dynamic staff team, with the Salesforce system sitting at the heart of all our activities.

About the role

We are seeking a friendly, confident person who can work under their own initiative and is looking to further their career in administration. You would be working in a suitable home working environment, regularly connecting online with the administration team to ensure our volunteers and school partners receive a positive and helpful response to their enquiries and maintain efficiency and data integrity through our onboarding processes.

The Senior Administrator will be key to the efficiency of the administration team to ensure our volunteers and school partners receive a friendly and helpful response to their enquiries and a smooth on boarding experience. As part of a panel, you will assess the suitability of volunteers to ensure Safer Recruitment practices are upheld. 

As well as being responsible for your own administration workload, you will coordinate the tasks of a small team of administrators using the Salesforce task queue ensuring capacity is effectively deployed to meet the needs of the charity using your judgement to prioritise tasks to keep the customer journey running smoothly.

You will be need to become confident in using the Salesforce CRM system to maintain efficiency and data integrity through our onboarding processes, and will work closely with our Support Team Manager and Administration and Process Manager to improve efficiency. 

The Coram Beanstalk team is friendly and welcoming, everyone will help you to both settle in and thrive within your role working for a cause you care about.

To apply for this role, please click on the 'apply now' button below to complete the application. Please note, we reserve the right to close this advertisement early if we receive a suitable amount of high quality applicants to take forward to interview prior to the closing date.

Closing date: 17th March 2025 23.59pm

Interview date:  26th or 27th March via Zoom

Expected start date: 6th May 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Prospectus is delighted to be working with a Charity that supports during pregnancy, pregnancy loss or in the early years of a baby, to recruit a new Community and Events Fundraising Manager. In this role, you will lead a central part of the overall fundraising strategy by overseeing the community and events income streams.

Your work will increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby. 

For this role, you can be based remotely in the UK, preferably within the West Midlands area or nearby, with occasional travel to Leamington Spa. This role is offered on a permanent basis at 35 hours per week (part-time options available), paying a salary of £38,000 per annum. 

Reporting to the Director of Income Generation and leading the small Community and Events team, the post holder will create new relationships within the community, manage current support and re-engage lapsed donors. The Community and Events Fundraising Manager will also involve building a portfolio of events designed to engage new and current supporters. Another key responsibility will be to create and develop fundraising tools that seek to engage and maximise fundraising in the community. 

This is an exciting opportunity for someone who has a comprehensive understanding of community and events fundraising, and a passion for creating new strategies and tools for fundraising. If you are interested in supporting Life's vision of creating a world where no one faces pregnancy or pregnancy loss alone, then this could be your next step. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. Please contact Femke Vorstman at Prospectus at [email protected] for support with your application. 

If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Location: Home-based
Salary: £33,256 - £36,951 per annum
Hours: 37.5 hours
Department: Membership & Fundraising
Job Type: Full time
Contract Type: Fixed Term Contract

There’s never been a better time to join the team! They have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making them healthier and happier, cycling can help them all thrive.

The role of Relationship Manager (maternity cover) is crucial in continuing to support their and grow their donor community to ensure safe and positive cycling for the next generation. This role is dedicated to ensuring that philanthropists receive a positive experience and remain with our client for many years, the role looks after all mid-level, major and legacy gifts for our client.

Are you the person that can drive growth in these areas? Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this role and for our client. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to them.

Please note - this is a home-based role, but will require regular travel to events across England.
Applications close at 9:00am on the closing date shown.

Benefits: 27 days holiday + bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, membership plus many more staff benefits.

REF-219 899

Happy to talk about flexible working”

 

Are you a highly motivated and organised individual looking for a new challenge? 

Do you want to join an innovative and trail blazing charity retailer who has been awarded UK charity shop of the year for 2024/25 and help make a difference by raising income to help fund care for our patients and families?

 

Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Hobs Moat, Solihull and local area shops.

As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays. 

No retail experience is required as we can train you; we just require the drive and determination to do a good job. 

As RASM you will:

· Own the daily operations in the absence of the Shop Manager

· Achieve income targets by maximising sales & donations

· Provide the highest level of customer service to donors and customers

· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines

· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements

· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice

· Use of social media to promote the shop

In return, we offer the opportunity to be part of an amazing growing charity retail team, generous holiday entitlement, wellbeing programmes, comprehensive training and the opportunity to develop your career in retail management.

If this sounds like the role for you, then we’d love to receive your application.

Applications should be made via our website and not by CV

We are looking for an ambitious, experienced and creative fundraising expert who is committed to building upon a strong programme of fundraising (events - third party, community and mass events) whilst bringing new initiatives in these channels to the charity to see income significantly grow.  Currently this channel of income generates around 20% of our annual budget – and we’re excited for this postholder to see it grow yet more.

Reporting in the short term to the CEO, the post holder will work across multiple income streams event/mass/community, to develop innovative products and tools to engage our supporters and maximise and grow our income generation strategy and lifetime value of our supporters. You will develop high-level third-party relationships, events and community initiatives that lead to long-lasting relationships and long-term support for Dreams Come True.

This is a busy role, and you’ll work on various relationship fundraising income streams, supported by the Fundraising Executive. You will support the CEO to develop new challenge and mass fundraising events and lead on new initiatives to drive new income. This is a hugely exciting role and perfect for someone who wants to build their experience and has the creativity and passion for growing this programme of work into new areas of opportunity.

You will lead in developing a strategy and operations plan for your key areas: Events, Community, DIY, and mass fundraising, as well as support the Fundraising Executive to develop new ways to recruit supporters and market events. The remit of this role will also include the recruitment and management of new volunteers, ensuring they undertake rewarding tasks that are both motivational for the volunteer and cost-effective for the charity.

This role is responsible for the line management of a Fundraising Executive, who you will help to develop in their role and ensure all tasks are completed on time and to a high standard.

Key Responsibilities

Driving income (in plan and new) generation; strategy; budget management

● Develop and deliver a strategy and ops plan that covers events, mass, third-party and community fundraising.

● Proven experience of recruiting, building, delivering, stewarding marathons/sky dives/bungees/treks that build income and new opportunities year to year.

● Support the Fundraising Executive to project manage an existing portfolio of events and introduce new products to grow the programme, incorporating digital/virtual fundraising.

● Review the portfolio of events and build new income generation opportunities for 25/26 and beyond to uplift income and grow supporter participation.

● Set, monitor, and report against budget figures, feeding into forecasting and monthly KPIs, and reporting any concerns to the Head of Fundraising.

● Lead the development and growth strategy for third-party relationships and high-value community supporters.

● Undertake regular reviews of activity including ROI analysis, report progress v budget, and implement actions as required.

● Lead on Identifying new opportunities for community grant funding including but not limited to supermarkets, round tables, rotary, masons, golf clubs, sports clubs, and schools.

● To provide excellent analysis, evaluation, and reporting on fundraising activity to the CEO, drawing conclusions and making recommendations for future activity.

General

• The ability to write and present compelling cases for support across a range of audiences.
• To keep up to date with the latest event trends and bring creative suggestions to the programme of work to continuously test and learn, engage new supporters and drive new income opportunities
• To work closely with Dream Team, to keep updated with Dream stories and use a range of methods, to effectively communicate these to all supporters
• To introduce new products to grow the programme - including digital/virtual fundraising and mass fundraising events.  
• Manage the Fundraising Executive, ensuring they have a robust work and development plan in place.
• Support, motivate and develop fundraising volunteer roles, ensuring they have a clear understanding of DCT to enable them to represent the charity’s work effectively.
• Grow our Events programme, developing plans to recruit, convert, retain, and develop donors to deliver income growth across the portfolio.
• Diversify the organisation's overall regional events portfolio by leading product development.

· Manage the relationships with external event suppliers.

• Work collaboratively with the Head of Fundraising to build and grow existing fundraising digital products and generate new initiatives to drive income.
• Manage the Fundraising Executive to develop propositions for the wider community fundraising work.

· Provide talks and presentations to high-value community organisations.

· Provide support in other areas of Fundraising and the Head of Fundraising when required.

Senior Client Finance Manager x 2

(G7)

£54,285 - £60,585 (National)

+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers.  We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK - His Majesty's Government - we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions. 

Innovation and progress are at the heart of our behaviours.  We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service.  Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. 

Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth.  We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.

The responsibilities of the Senior Client Finance Manager will include:

• Responsibility for delivery of budget and forecasts by Client, Property and tenancy, using complex data from MRI Horizon general ledger and using Power BI and Excel tools. This will include leading staff in producing accurate income & expenditure budgets for our services for clients.
• Setting a forward budget in liaison with Clients taking into account service and affordability. Ensuring income and costs are correctly accounted for.
• Take accountability for financial control over property services accounting to ensure accurate cost allocation, billing and full cost recovery. This impacts the bottom line as all costs need to be recovered including fees for services. Client satisfaction is directly impacted by accurate forecasting, explanations and billing.
• Direct, plan, coordinate, and establish new systems and processes for quarterly financial reporting to customers that ensures they understand their costs and bills. Deliver an ongoing client reporting service that meets client expectations.
• Lead the interface with senior finance and property staff in Client meetings, for prospective and existing Clients. Understand customer needs and translate into action. Lead in preparing briefing and explaining financial reports clearly and succinctly. Be proactive in problem solving, resolving issues and finding solutions. Take responsibility for providing excellent client service.
• Lead and influence long term change through setting up new systems and processes and create high performing teams and continuous improvement.
• Lead in managing the service delivery with others in the team and 1-2 Management Accountants reporting to them. Managing the growth, matching resources to client demand. Integrate the efforts of others to support the implementation of improved financial systems to simplify and automate. Developing those systems.

Key Skills & Experience 

• Part-Qualified candidates are required, though a full Accountancy qualification (CCAB or equivalent) is desirable.
• Experience in client finance, reporting, managing systems and processes, and working in partnership with others to deliver results is ideal.
• Strong finance business partnering experience in a similar-sized organisation is essential.
• Experience in the property industry or working within a civil service organisation with an annual turnover of >£100m is preferred.

For more information, contact Emma Fuller at our retained search agent, Robertson Bell.

The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. 

This is a one off opportunity to work for one of the most amazing charity communities….the family of Air Ambulances. The role is home based and while we say full time we have a strong track record of offering flexibility to the right candidate. While experience of events is desirable if you have experience elsewhere and can demonstrate the transferability of these skills then we want to hear from you. 

Air Ambulances UK

Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day. See our website for more information.

Purpose of Post

The Membership and Events Lead will play a pivotal role in our membership programme and the events calendar that supports our membership offering. Working alongside the Membership and Events Manager the post holder will deliver the membership engagement strategy, help to recruit and retain new members and work on AAUK events.

Key events include the Annual Conference and Awards of Excellence, All Party Parliamentary Group Air Ambulance Reception and attendance at sector specific exhibitions. The current membership portfolio includes local air ambulance charities, air ambulance suppliers and other key stakeholders who support the air ambulance community.

Key Responsibilities

Events

· In collaboration with the Membership and Events Manager and the wider team, work towards the successful delivery of a calendar of events, taking ownership and accountability of any assigned events.

· Help to develop the sponsorship pipeline for key events in collaboration with other key members of the Income Generation team to ensure all opportunities for sponsorship are maximised.

· Conduct research and planning for UK events, covering areas such as venues, suppliers, routes and risk assessments.

· Assist with the management of finances for assigned events, negotiating best rates with suppliers, placing orders and processing invoices.

· Lead on selected events and work effectively with colleagues on project groups to deliver successful events. Prepare event briefs and support with marketing materials.

· Project management of other AAUK events and attendance at other relevant stakeholder events.

· Acting as a point of contact for when required to attend stakeholder events.

Membership

· Serve as the primary point of contact for active members and prospects, building and nurturing long-lasting relationships.

· Create and manage a membership pipeline. Steward, and pitch to prospective new members from this pipeline.

· Effectively promote membership benefits and ensure they are utilised across the membership.

· To assist in the running of AAUK knowledge sharing and networking forums.

Members Hub

· Produce and manage engaging content for members on the AAUK Membership Hub.

Other

· Be flexible and carry out any other associated duties that may arise, develop, or be assigned.

· Report and present to the AAUK Board when necessary.

· Support and promote diversity and equality of opportunity in the workplace.

· Comply with legal requirements for income generation general activities including GDPR, The Fundraising Code of Practice and others.

Essential Skills

• Experience with strategic event planning and execution

• Proven experience in account management, sales, customer success or a client-facing role

• Ability to engage, motivate and inspire key stakeholders.  

• Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously

Desirable Skills

• Experience of working within a membership organisation, charity or similar.

• Ability to identify, build, and manage a pipeline of diversified leads from various channels.

• Excellent presentation skills, particularly at senior executive levels.

Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of faith-formed leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faithformed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter.

The Facilitator & Content Design Manager is an integral member of the programmes and partnerships team, working closely with the Founder, Head of Programmes, and Co-Director (Impact and Partnerships) to design and deliver impactful products, programmes and resources. The successful candidate will facilitate programmes and support the development of our pedagogy for faith-informed conflict transformation, reconciliation and peacebuilding, which we call the ‘Rose Way’. 

The Rose Way is designed to equip faith-formed leaders with the skills, tools and character qualities needed to transform conflict at every level of society. It has three pillars: 1) Conflict Transformation skills; 2) ‘Deep to Deep’ dialogue skills (including the practice of Scriptural Reasoning); 3) the 12 Habits of a Reconciler. Investment in the Rose Way represents a key strategic priority for RCF in the coming years. 

Community Fundraiser – West Midlands

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? 

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team in the West Midlands, Gloucestershire and Warwickshire.

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year  

Key Responsibilities: 

• Generate income across a range of community fundraising initiatives and events 

• Steward supporters to help drive the charity’s fundraising activities and growth 

• Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders 

• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research 

Requirements: 

• At least one year of fundraising experience, with a proven track record in income generation 

• Strong experience in supporter stewardship  

• Excellent communication skills, with the ability to engage and inspire supporters and partners alike 

• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

This is a fantastic opportunity to make a tangible impact. If you’re looking for a rewarding challenge, we would love to hear from you! 

In return, we offer a competitive salary based on a 35 hour working week and will have access to our pension scheme, life assurance, health care plan, an employee assistance support scheme, a personal safety app and access to an electric car scheme on successful completion of your probation period

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team as we prepare to increase our supporter base across Essex.

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. 

Key Responsibilities:

• Generate income across a range of community fundraising initiatives and events

• Steward supporters to help drive the charity’s fundraising activities and growth

• Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders

• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research

Requirements:

• At least one year of fundraising experience, with a proven track record in income generation

• Strong experience in supporter stewardship

• Excellent communication skills, with the ability to engage and inspire supporters and partners alike

• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Essex, Suffolk and Norfolk.

If you’re looking for a rewarding challenge, we would love to hear from you! 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?  

Brain Tumour Research is seeking an experienced and motivated fundraiser to temporarily join us to increase our supporter base across the North East, while our team member takes Maternity Leave, we anticipate for this to be a one year fixed term contract. 

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year   

Key Responsibilities:  

• Generate income across a range of community fundraising initiatives and events  

• Steward supporters to help drive the charity’s fundraising activities and growth  

• Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders  

• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research  

Requirements:  

• At least one year of fundraising experience, with a proven track record in income generation  

• Strong experience in supporter stewardship   

• Excellent communication skills, with the ability to engage and inspire supporters and partners alike  

• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure  

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across the Northeast. If you’re looking for a rewarding challenge, we would love to hear from you!  

Salary: Circa £31,000 

Chief Operating Officer 

Salary:  £46,000 -£52,470 p.a. (dependent upon experience, with scope to increase as the role develops)
Location: Home-based (with the opportunity to work in our Sheffield co-working space)
Hours: 35 hours per week (flexible working available)
Contract period: Permanent

SUMMARY

Community Energy England (CEE) is looking for an experienced experienced operations manager. This is a key role for CEE as we start to implement a new strategy, bring in new funding streams, and explore new ways to meet the needs of our growing membership. You will form part of our small senior leadership team and be an integral support to the Chief Executive. As we are a small organisation, this role will by necessity be a hands-on role too; “doing the doing” will be an important part of enabling you to develop this area of our activity and impact. Part of this will involve working collaboratively across the team and with our members to ensure that we work effectively and strategically. 

ABOUT US

Community Energy England (CEE) is a membership association for and created by the community energy sector. Our mission is to create the conditions within which community energy is able to thrive and scale. 

We have a growing network of over 320 member organisations, including community energy enterprises and other supportive organisations from the private and public sectors, and we work with a wide range of other associations and networks.

We are a small team but with an increasingly big reach and growing impact as we work with our members and key stakeholders to enable the growth of the sector.  With this small core size comes flexibility and the opportunity for all team members to shape the direction of the organisation and get involved in all levels of delivery.

We have four outcomes that we are working towards:

• Enable: Community energy organisations across England have access to the resources, support and skills needed to grow in capacity, scale and impact
• Influence: The policy and regulatory environment supports significant growth of community energy
• Collaborate: There is increased demand, both regionally and nationally, for collaborating and investing in CE
• Thrive: Community Energy England is a strong and sustainable organisation that can serve the community energy sector into the future

ABOUT THE ROLE 

The Chief Operating Officer will lead on our ‘Thrive’ outcome: ensuring that CEE is a strong and sustainable organisation that can serve the community energy sector into the future. 

Working closely with our Chief Executive, this role will be responsible for further developing the operational foundations - our systems and procedures - that allow our Heads of Departments to deliver their services with increasing professionalism and impact, and to grow the team to enable us to continue to impactfully support our growing membership. This role will suit someone who would relish the opportunity to lead and shape new ways of working.

As a member of the CEE team, you will be given the opportunity to continue developing your skills and contribution to the organisation and the sector. Community energy has broad and exciting impacts, and this role will provide varied experience and reach. 

Please see the Supporting Document and Job Description for full details of the role responsibilities. 

PRINCIPAL ROLES AND RESPONSIBILITIES 

• Strategy implementation - developing systems for tracking organisational objectives and delivery, overseeing progress and reporting to the CEO
• Operational oversight - Actively collaborate with the senior leadership team and our Membership & Operations Officer to review and refresh our policies, procedures, and operational systems to ensure they meet the needs of our plans for growth
• ​Governance - working with the CEO and board to ensure good governance and effective risk managemen
• Finance and funding - supporting CEE’s financial management procedures and fiscal activities (working with our external bookkeeper) including budgeting, reporting requirements, and development of new funding sources (working with the senior leadership team)
• HR - (with support from our external HR service and Membership & Operations Officer) updating and implementing staff policies and processes which contribute to staff wellbeing and retention, supporting the senior leadership team to regularly review the range of skills required to deliver CEE’s strategy, identifying mechanisms for ensuring that we have access to the knowledge and skills required, monitoring implementation of policies & processes
• Membership services - oversight of our membership processes, relations, and communications
• People management - line managing our Membership & Operations Officer and Events & Communications Officer, liaising with our external bookkeeper and HR service, supervision of senior leadership team priorities
• Oversight of key projects - this will include ongoing oversight of the website (we have a new website in development), ensuring our events and new projects align with our strategy, and reviewing how CEE functions as a remote working team
• Team working - working collaboratively across the team and with our members to ensure that we work effectively and strategically. This will include working with the Chief Executive to grow the team to enable us to continue to impactfully support our growing membership.

SALARY, BENEFITS AND CONDITIONS

• Location: Working from home with the option to work in our Sheffield co-working space. There will be the need for occasional travel to other parts of the country such as CEE’s base in Sheffield.
• Hours: 35 hours per week. We are open to flexible working requests and many of our team work flexibly. Occasional weekend/evening travel and working (with notice) may be required, for which you’ll get time off in lieu.
• Salary: 46,000 -£52,470 p.a. (dependent upon experience, with scope to increase as the role develops).
• ​​​​​​​Contract Period: Permanent.
• Start date: ASAP.
• Reporting to: Chief Executive (Emma Bridge).
• Leave: 25 days paid holiday a year plus bank holidays (pro rata if part-time), with an additional day after 2 and 5 years.
• Pension: 7% employer pension contribution.
• Climate Perks (extra annual leave for staff who choose low-carbon holiday travel).

HOW TO APPLY

If you need specific support to fully engage in the recruitment process, or would like an informal conversation about the role or organisation before applying, please email Lisa West. 

Applicants must have the right to work in the UK.

To apply, send the following documents to Lisa West. 

1. CV (no more than 2 pages)
2. Covering letter clearly demonstrating why you are interested in this role, and how you meet the “About you” criteria.

The closing date for applications will be 8am on Tuesday 18 March. Late submissions will not be considered. All applications will be acknowledged, but only shortlisted candidates will be given feedback. Interviews will take place in Sheffield on Thursday 27 March. Reasonable travel expenses will be covered.

Referees will only be contacted once the successful candidate has been offered the job subject to references. At least one of the two referees should be your current or most recent employer.

Join Focus Birmingham as 'Head of Services and Quality', and Make a Difference!

Are you passionate about delivering high-quality, person-centred care and support services? Focus Birmingham is looking for a dynamic, strategic Head of Service to lead and oversee our front-line care, ensuring compliance with regulatory standards and best practices. You will be responsible for overseeing Focus’s CQC-registered services, focusing on governance, quality, and making a lasting impact in empowering individuals to lead fulfilling lives.

Key Responsibilities:

• Leadership and Management:
• Provide strategic leadership and operational oversight of Focus Birmingham’s front-line care and support services.
• Manage resources effectively, including staffing, budgets, and facilities, to deliver high-quality, cost-effective services.
• Foster a culture of collaboration, accountability, and continuous improvement across all services.
   

Quality and Governance:

• Develop robust governance frameworks ensuring safe, effective, person-centred services.
• Use data and feedback to monitor and evaluate service quality, driving continuous improvement.
• Ensure compliance with statutory and regulatory requirements, including safeguarding, health and safety, and data protection.
• Lead incident management, audits, and action plans to enhance service quality.

Service Development:

• Collaborate with the executive team to innovate and enhance services aligned with the charity’s values.
• Champion co-production and ensure services reflect the voices of those we support.

People Management:

• Inspire and lead service managers and teams, fostering professional development and well-being.
• Oversee recruitment, training, and workforce planning to ensure motivated, skilled teams.
• Apply a strengths-based approach to support individuals with complex needs.

Stakeholder Engagement:

• Build and maintain strong relationships with key stakeholders, including service users, families, commissioners, and community partners.
• Represent Focus Birmingham at external forums, advocating for individuals with care and support needs.
• Collaborate with fundraising and business development teams to secure funding and resources.
   

Qualifications and Experience:

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
• Proven senior leadership experience in health and social care, with deep knowledge of CQC regulations.
• Expertise in managing diverse services and delivering high-quality, person-centred care.
• A track record of driving measurable impact and continuous service improvement.

Skills and Attributes:

• Strong leadership, people management, and communication skills.
• Excellent problem-solving abilities with a focus on continuous improvement.
• Resilient and adaptable in a dynamic environment.
• Collaborative, supportive, and focused on team success.

Person-centred approach, empathetic, and respectful.Optimistic with a can-do attitude and an effective communicator.

​Benefits we offer:

• Additional leave
• Company pension
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Referral programme

Ready to lead, inspire, and make an impact?

Be part of a team that 'Makes lives better!'—join us as the Head of Services and Quality at Focus Birmingham and be part of our mission to empower individuals with care and support needs to live fulfilling lives.

To apply, please see the attached recruitment pack for more information about the role, and return a Focus Birmingham application before the closing date on 09/03/25.

Pay: £44,331.39 per year,

Closing date: 09/03/25

Focus Birmingham is an equal opportunities employer. We value diversity and are committed to creating an inclusive and equitable workplace. We encourage applications from individuals of all backgrounds, regardless of race, gender, age, sexual orientation, disability, or religion. We are committed to ensuring everyone can access our website and this application process.

Reading Strategy Coordinator - HMP Hewell

Location: Redditch
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hewell. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hewell, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for the 31st March 2025.

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