Area Manager Jobs in Central London, Greater London
Family Rights Group is the leading child welfare charity, and is rolling out its highly successful Lifelong Links programme in London for care experienced young people. As part of that work, we have received funding to create this exciting new post which is ideal for a young people participation expert.
The Young People’s Participation Officer will build on and continue to develop the charity's young people's participation activities so that young people inform, influence and help to deliver the strategic priorities of the charity. Over time, you will be tasked with setting up and supporting groups of care experienced young people who will be integral to the development, influence and promotion of Lifelong Links-related work including the Lifelong Links: London project.
Alongside the Lifelong Links participation work, you'll support other young people who have experience of the child welfare system or were raised in kinship care, to have their voices heard. You will work closely with others within the charity, including members of the Senior Leadership Team, FGC and Lifelong Links Team, Policy Team and with the charity’s Family Participation Officer.
We welcome applicants to this role who have lived experience of being raised in kinship care or the care system.
The client requests no contact from agencies or media sales.
Background
Chance to Shine is an independent children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.
Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.
Purpose of the Role
A key part of Chance to Shine’s Communications department, this role will have help to drive awareness of the charity – communicating our mission, vision and messages to key audiences.
Principal Responsibilities
The Communications Officer will support include the following areas:
- To offer support on a range of diverse projects and events to increase the profile and awareness of Chance to Shine
- To help with the planning, execution and analysis of communications and marketing campaigns throughout the year
- To help manage the Chance to Shine brand internally and externally – including both written and visual brand guidelines
- Supporting the Director of Communications and Digital and the Fundraising team with the activation of corporate and funding partners
- Assisting with media liaison and monitoring including but not limited to:
Ø Managing the media contacts database
Ø Monitoring and organising media coverage
Ø Pitching stories to local print, online and broadcast media
Ø Managing relationships with designated media outlets
- To lead the charity’s application process for internal and external awards
- To help develop the Chance to Shine ambassador scheme; maintaining relationships and organising visits
- Supporting the Director of Communications and Digital in the production of key publications and documentation
- Support public affairs activities, including drafting letters, preparing lobbying documents, sharing information, and raising awareness of the charity
- To drive content and media activations with key partners such as the England and Wales Cricket Board and the Chance to Shine delivery network
- To help carry out any other tasks as required
Key relationships
The job holder will liaise with:
· Chief Executive and the CTS senior management team
· The Chance to Shine delivery network
· National and regional media
· MPs and government
· Ambassadors and player agents
· Agencies and contractors
· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams
Skills, knowledge & personal competencies
The job holder should be able to demonstrate the following:
- Excellent written and verbal communication skills
- Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
- Able to plan and prioritise and work under pressure
- Able to work on own initiative-confident/self-starter/finisher
- An effective and enthusiastic team player
- Willingness to learn with a can do attitude
Experience & qualifications
Essential:
· Track record of working across multiple projects, campaigns or media activations simultaneously
· Experience with developing and executing marketing calendars
· Experience of pitching stories to local and national media outlets
· Familiarity with media monitoring tools
· Familiarity with campaign analysis tools
· Strong writing, editing, and proofreading skills
Desirable:
- Experience in managing relationships with ambassadors or high-profile individuals
· Knowledge of Westminster and Parliament processes
· Experience in using graphic design tools
· Full and clean UK driver’s license
Benefits
· 25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)
· 8% non-contributory employer pension
· Private medical healthcare
· Employee health cash-back plan
· Long-term sickness insurance
· Life assurance - four times your annual basic salary
· Season ticket loan scheme
· Flexible working
· Enhanced maternity/paternity pay
· Generous sick pay
· Volunteering 2 days per year
· OpenBlend - an innovative coaching and performance management tool
· WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance
· Cycle 2 Work Scheme
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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Title: Director of Strategic Development
Reporting to: Chief Executive Officer (CEO)
Contract: Full-time, 37.5 hours a week (flexible working hours considered)
Location: Hybrid working between London office and remote.
At Big Change we know that great things happen when you build connections, trust and relationships, and enable people to learn together. If you have an innate ability to forge meaningful connections across diverse fields and you are experienced working for organisations focused on systems change, we would love to hear from you.
We are seeking an exceptional Director of Strategic Development who will play a pivotal role in advancing Big Change’s mission. You will be accountable for cultivating a purpose-led partnership portfolio, taking responsibility for securing funding (£2m+) and further activating our community of supporters. You will be motivated to grow the organisation but not just for the sake of it; the value of your work will revolve around catalysing and deepening impact with a long-term outlook for the work we do.
This position involves working closely with our existing community of entrepreneurial major donors and funders as well as spotting new opportunities at the intersection of our expert team, innovative projects and expansive network. We have big aims around systems change and transformation so we’re growing our team in order to bring skills and experience in this space. The ideal candidate will have a strong background in leading partnership and programme development, working collaboratively with a focus on achieving sustainable outcomes. If you’d like to lead alongside a visionary and collaborative team then this will a great role for you.
About Big Change
Big Change is unashamedly hopeful for a future in which all young people can thrive in life. We know that the issues many young people face are multilayered and inter-connected, and the systems around them need to change in big and multidimensional ways. This is why we find and invest in the people leading change, backing projects and funding early-stage ideas with high impact potential. And why we provide opportunities for our community to connect, learn and act together. Our expert and committed team bring people together to spark lasting change.
Big Change Benefits:
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£1000 Learning and Development Allowance
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Cycle to Work and Season Ticket Loan schemes
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Flexible working
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Pension scheme with up to 5% matched by Big Change
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Monthly phone allowance
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Wellbeing allowance
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Unlimited annual leave policy
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Volunteering days
The Role
Accountabilities
1. Strategic Partnerships Development:
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Work closely with the senior leadership and development team to embed a long-term partnerships strategy.
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Take overall responsibility for Big Change’s income, driving the growth of a portfolio of partners that sets us up to achieve our mission, pre-empting and thoughtfully managing any tension between commercial and impact drivers.
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Qualify, develop, and manage relationships with strategic partners across the system, including complementary delivery partners, trusts, foundations, businesses, non-profit organisations and governmental agencies.
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Work with leaders in each area of the organisation to develop a strong model for partnerships linked to impact.
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Lead the creation of partnerships that enable experimentation and launch new ventures and projects.
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Negotiate and formalise partnership agreements that bring in resources, expertise, and influence to advance organisational goals.
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Lead by example with a fresh, creative and open-minded approach to partnerships.
2. Pipeline Development:
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Design and execute a comprehensive income development plan that aligns with the organisation’s goals and priorities.
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Lead on pursuits for funding opportunities through grants, major gifts, corporate sponsorships and other revenue streams.
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Work closely with the finance, impact and community teams to align fundraising efforts with project needs and organisational priorities.
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Track and report on fundraising progress, ensuring transparency and accountability in all pipeline development activities.
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Deliver on annually agreed revenue targets without compromising the integrity of the charity.
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Employ a robust control environment (e.g. policies and contract management), manage risks and implement risk mitigation strategies in relation to all fundraising and awareness raising activity.
3. Leadership and Team Development:
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Lead and mentor a team focused on partnerships and development in a systemic context, fostering a collaborative and innovative work environment.
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Champion continual professional development and support team members to grow and build their skills and careers.
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Foster an organisational-wide partnership mindset, responsible for sharing the knowledge, inspiration and tools.
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Manage departmental budgets, ensuring efficient allocation and use of resources.
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Contribute to the organisation's strategic direction.
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Develop, inspire and motivate others to fulfil their potential and foster collaboration across Big Change and its community.
4. Partner & Funder Engagement:
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Provide overall vision and leadership that inspires ongoing support for Big Change across our supporter network.
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Along with the wider team, develop and implement strategies to further deepen relationships with major donors and partners including individuals, foundations, and corporate sponsors.
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Lead efforts to steward major gifts and multi-year funding commitments for new and ongoing projects.
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Oversee tailored stewardship to major donors, ensuring their ongoing engagement and satisfaction with their contributions.
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Collaborate with the CEO and Trustees to identify and approach new prospects.
5. External Communication and Advocacy:
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Inspire stakeholders by expertly representing Big Change at events and external engagements.
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Define and communicate value propositions with ambition and deep insight.
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Advocate for the organisation's work within the philanthropic and broader social impact community.
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Collaborate with the communications team to enhance the organisation’s visibility and reputation through strategic messaging and outreach.
Skills / capabilities:
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Proven ability to develop and manage high-impact partnerships in a systems-change context.
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Team leadership experience with a focus on inclusivity, learning, development and collaboration.
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Strong track record in major gift fundraising and donor engagement.
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Experience of empowering managers within a team to take ownership of goals and priorities, and ensure that teams collaborate and share best practice effectively.
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Excellent communication, negotiation, and relationship-building skills.
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Ability to see potential synergies between seemingly unrelated fields that leads to exciting collaborations and novel approaches to complex problems.
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Ability to establish and manage effective working relationships with people of all working styles, backgrounds and industry-experience.
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Excellent organisational and strategic planning skills and the ability to assess, prioritise and manage a varied and demanding workload under pressure and with tight deadlines across different multi-disciplinary teams.
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Proven ability to think strategically and manage multiple priorities effectively.
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Creative, entrepreneurial self-starter with initiative, confidence, drive, and flexibility to deal with unexpected situations in a dynamic organisation.
Qualifications / experience
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3+ years leading a high-performing strategic partnerships team, preferably within a philanthropic or non-profit organisation.
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Experience leading teams that consistently meet 7-figure annual funding targets.
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Experience in launching and managing new ventures or projects.
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Understanding of approaching complex problems with systems change methodologies.
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Strategy design and delivery.
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Confidence and experience navigating varied funder landscapes (including trusts and foundations, businesses, major donors, government bodies).
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Reporting to senior governance bodies within a charity.
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Experienced in the negotiation and agreement of contracts with valued partners.
Personal Attributes:
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You’re a strategic, long-term thinker with a passion for philanthropy and social impact.
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You are able to connect with people at all levels and from a range of backgrounds. You are comfortable working across different sectors and you are driven to facilitate powerful communications.
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You love to be organised and detail-oriented but are comfortable with emergence and dynamic environments.
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You’re innately collaborative and team-oriented.
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Proactive and results-driven.
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Strong ethical foundations and commitment to the mission of Big Change.
We can’t wait to read your application and get a deeper understanding of your experience. Please feel free to dive into details and examples to help us see how you can make an impact with Big Change. Thank you for your interest and the time you’ve taken to apply - we’re excited to learn more about you!
The client requests no contact from agencies or media sales.
Job Title: HR Administrator
Salary: £29,071 per annum + £3,276 per annum London Weighting
Hours: Full Time, 37.5 hours per week (open to flexible working/4 days a week)
Contract: Permanent
Based: Whitechapel HQ (office based, 1 day remote working possible)
Deadline: 23:59, Wednesday 2 October 2024
Interview Date: TBC, w/c 14 October
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good.
Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising, we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action, and Sponsor Refugees, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
The HR Administrator role is an excellent opportunity for someone with HR or admin experience, who is interested in starting/progressing an HR career and looking to gain experience in a friendly but busy small HR team. The role provides a day-to-day HR admin service to employees and HR admin support to the part time HR team (two HR Business Partners and the Head of People & Development). The HR Administrator will be involved in using an HR and payroll system, ADP, and have an important role in the employee lifecycle processes e.g., DBS checks, recruitment, onboarding, compliance, payroll, appraisals, and have day-to-day responsibility for the HR and Recruitment Outlook mailboxes.
Main Responsibilities
Working in the HR team, reporting to a HR Business Partner, your main responsibilities will cover:
Contribute towards the achievement of CUK and its strategic objectives
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Provide high standards of HR admin support to Citizens UK stakeholders.
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Play an important role in introducing new and improving existing HR processes for a better HR service delivery and employee experience.
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Be proactive in supporting the HR team in various streams of work to achieve the HR Business Plan.
Achieve work targets effectively
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New Starter Onboarding Process: creating documents for HRBP approval (offer letters and contracts), ensuring all starter paperwork is returned, requesting and tracking the return of references, right to work checks, and setting up new starter compliance training.
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Leavers: leading on leaver admin process, ensuring it is completed in timely manner.
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Recruitment: becoming an expert user of Applied, our applicant tracking system. Advertising jobs (on Applied and external jobsites), arranging interviews and supporting colleagues with recruitment queries.
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Invoicing and Credit Card Reconciliation: processing invoices on Finance system, Kissflow and the monthly credit card reconciliation for HR transactions.
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Payroll - accurately updating and maintaining ADP, the HR & Payroll database. Uploading documents, running reports. Supporting HRBPs with payroll queries.
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Regularly updating and auditing other HR data to ensure information is up to date (e.g., pensions data, new starter training, wellbeing data).
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Employment checks: maintaining the DBS list and processing DBS checks for existing and new staff.
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SharePoint: maintaining HR Self Service folder, ensuring documents are up to date.
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Appraisals: ensuring appraisal forms are logged and uploaded to ADP.
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Probation: Managing the probation period process
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Minute taking at HR/relevant meetings and sharing with colleagues.
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Supporting the team with ad hoc tasks as required and undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Learning and expertise
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Using admin skills and knowledge effectively and be committed to HR related continuous professional development.
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Providing Citizens UK stakeholders with advice on HR admin process.
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Taking proactive steps and be keen to learn processes and develop HR related knowledge.
Develop and manage relationships across the organisation and externally
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Arrange HR Inductions with HRBPs and new joiners.
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Manage HR calendar, ensuring meetings are arranged with HRBPs and Head of People & Development, as requested.
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Organising quarterly Citizen UK Group Induction.
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Preparing contracts/offer/variation/probation letters for team to approve.
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Ensuring HQ team is informed of joiners/leavers e.g., Facilities, Finance.
Communications
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Day to day responsibility for the HR and Recruitment Outlook inboxes, responding to routine queries and forwarding queries to HR colleagues.
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First point of contact for recruitment queries from candidates, forwarding them to the appropriate HR colleague or hiring panel as necessary.
Knowledge Management
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Understanding, handling, and managing data GDPR compliantly and keeping up to date with new legislation.
Generate income and resources
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Taking responsibility for the careful use and stewardship of Citizens UK’s resources.
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Using admin systems to track income/ resources accurately e.g., HR credit card cost tracker.
Safeguarding, Health & Safety
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Reporting on potential risks as they emerge to the appropriate colleagues in line with existing procedure.
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Organising and tracking employees’ compliance training.
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Proactive in maintaining own wellbeing at work.
Please note the above duties are not exhaustive and the successful candidate will be required to perform addition tasks as reasonably requested.
Person Specification
(D) Desirable, (E) Essential
Qualifications
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CIPD Level 3 Qualification (D)
Experience
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Previous admin or office-based experience (E)
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Previous HR Experience (D)
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Experience of using HR systems (D)
KEY SKILLS AND KNOWLEDGE
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Intermediate level IT skills including MS Office and Excel (E)
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Attention to detail (E)
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Able to work well as part of a team, and maintain effective communication with colleagues (E)
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Ability to deal with others in a professional manner (E)
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Good written and verbal communication skills (E)
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Good organisational and time management skills (E)
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Knowledge of GDPR and Data Protection principles (D)
PERSONAL QUALITIES & VALUES
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Commitment to the values of Citizens UK (E)
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A self-starter with ability to take initiative and work independently (E)
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Keen to build career in HR (D)
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Strong team worker (E)
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Reliable and able to use discretion and maintain confidentiality on sensitive matters (E)
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Self-motivated, accountable, and adaptable (E)
This is a training position with the post holders undertaking training at Kings College London as well as working in our face to face frontline Mental Health Support Teams in schools and/or community services. You will be taught to deliver evidence based guided self-help interventions for children and young people experiencing mild to moderate mental health difficulties. The post holders will use their newly developed skills to support children, young people and parent/carers who are referred into the MHST or community services and you will receive clinical supervision to support your professional development.
Please read the Job Descriptions and Person Specifications before applying for the role and note that an application to Kings College London Post Graduate Diploma in Child and Young Persons Psychological Trainings must be made at the same time as your application to CDI/OTR. It is crucially important that you read the University guidance.
Information about the Training & the Job Role
This is a fixed term post with this training year funded by the NHS. After successful completion of the course the fixed term training contract will end however we will seek recurrent funding. Applicants will be encouraged to stay within their existing service providers or apply for vacant posts within our services and will be provided support and advice in job applications.
This full-time role will be best suited for applicants who are able to balance a busy work and study schedule, with frequent travel across different sites for university and work. You will be an employee at CDI or OTR but also enrolled on a Postgraduate Diploma course. As this is a Postgraduate level training, you will be required to study and perform at academic level. Applicants must be prepared to work towards their studies outside of protected study time (such as on weekends and after work). Protected study time or teaching days are typically 2 days a week during term (with possibility of extra university days near the start) and will be a mixture of in person and online sessions. Applicants must be willing to travel into London to attend their lectures.
The Postgraduate Diploma in Child and Young Person Psychological Trainings (CYP-PT) Education Mental Health Practice (EMHP) & Children’s Wellbeing Practitioner (CWP)
All applicants to the programmes above will be required to undertake Postgraduate Diploma level training at Kings College London alongside a work placement. Please note that you will need to submit an application form to Kings College London for a place on the Postgraduate Diploma in Child and Young Person Psychological Trainings (CYP-PT), in addition to the job application that you make to us. It is strongly advised to submit an early application to prevent the delay of a decision.
Following success at the job interview all trainees will be required to attend teaching for up to three days per week for one year. Teaching and lectures will be mostly based at King’s College London Campus in Denmark Hill. Students will be taught using a combination of lecture style workshops and small group seminars. Assessment on the programme will comprise of a combination or written, oral and video assessments. On successful completion of the course, students will graduate with a Postgraduate Diploma in Education Mental Health Practice or Children’s Wellbeing Practice.
Entrance criteria is detailed in the Person Specification and applications to the programme will be reviewed against this - applicants who do not fulfil the academic criteria may still be considered on a case-by-case basis.
Note that applications will not be considered from applicants who are formally registered (or re-sitting examinations) for another programme of study at KCL or any other Higher Education Institution.
The client requests no contact from agencies or media sales.
Job Title: Information & Advice Helpline Officer (Maternity Cover)
Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)
(Some flexibility with hours/days may be possible)
Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)
Location: This role operates from our office in Thornton Heath
Salary: £8542.58 pro-rata from FTE of £25,627.74
Background to the Role
Do you have helpline or call centre experience? Are you good at communicating on the telephone? Do you enjoy helping people to find information and solutions to challenges? Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.
Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card. You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.
Main Duties (but not limited to)
- Providing information and signposting to callers to our Helpline and to people enquiring by email
- Entering new client referrals on our database and recording each new enquiry on our systems
- Supporting and supervising volunteers within the I&A Team
- This list is not exhaustive.
Responsibilities will include (but are not limited to)
- Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
- Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
- Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
- This list is not exhaustive.
CVs will not be accepted.
Closing date: 12pm, Friday 18th October 2024
Interview: Thursday, 24th October 2024
This post is subject to a Disclosure and Barring Service check.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.