Analytics Support Manager Jobs
The Vacancy
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Job purpose
We are looking for an experienced digital communications professional to play a key role in improving our digital communications. Reporting to the head of communications, marketing and digital, the role will oversee the development of a new RCVS Knowledge website, developing our use of user data and insights and managing the development of engaging content.
As project manager for the RCVS Knowledge website development from discovery to launch, you will be working closely with your colleagues in our small and friendly communications team, as well as with internal stakeholders and external suppliers to help us realise our vision of a well-designed, user-friendly website which meets the needs of all our audiences.
You will ensure that we have a shared understanding of our requirements across the RCVS Knowledge team and with the supplier, and that these requirements are informed by audience data and insights. In addition, you will also take the lead on auditing our current site content and developing a strategy for developing relevant, high-quality content in time for launch and beyond.
You will have recent, relevant experience of leading website developments of significant size and complexity, with a passion for user-centred design and creating high-quality content.
Key responsibilities
- Act as the main point of contact between RCVS Knowledge and the digital agency, and internally with the website project stakeholders.
- Work with internal and external stakeholders to ensure user needs are understood, manage the development of the project plan, establish regular meetings to share progress and seek input and deliver to agreed timescales.
- Develop website goals and KPIs which support the RCVS Knowledge communications, marketing and digital strategy.
- Manage documentation for project governance as needed, including issues and risk logs.
- Lead on our content audit and strategy for the new website, considering user needs and supporting our organisational objectives.
- Create and edit a range of content for the new website which supports user experience and meets current best practice for SEO and accessibility.
- Oversee the content migration to our new website.
- Ensure all internal users receive training on the new CMS appropriate to their level of access.
- Ensure all activity is undertaken observing the requirements of data protection legislation (GDPR).
- Contribute to the development of a new communications, marketing and digital strategy.
- Using tools such as Google Analytics, ensure we are reporting against our agreed objectives and make recommendations based on the data and insights available.
- Ensure the wider RCVS Knowledge team and senior team are kept up to date with project progress.
- Provide additional informal training to staff on the use and interpretation of analytics.
- Undertake any other duties in line with the objectives of the post.
Essential Criteria
Skills, Knowledge & Experience
- A track record in, and passion for, digital communications gained in either in-house or agency roles.
- Experience of managing website projects from end to end including agency management, stakeholder management, build, design, testing and content creation.
- A solid understanding of content design, user experience and web accessibility.
- Experience of developing digital content which follows best practices and is engaging and inspiring for a range of audiences.
- Excellent writing and editing skills.
- Proficiency in Google Analytics, analysing data to inform decisions around improvements.
- A great understanding of SEO and the impact good content has on search visibility.
- Experience of and confidence in working with content management systems.
- Ability to build strong and effective working relationships internally and externally.
- Excellent organisational skills with the ability to manage multiple projects and deadlines in a dynamic environment.
- Patience, initiative, sound judgement, and willingness to work as part of a team.
- Great communication skills – written and verbal.
- High-level of IT literacy, proficient user of Microsoft Office tools and project management software.
Desired skills & experience
- Experience working in the communications, marketing and/or digital function of a small/medium-sized organisation, or evidence of how you would apply skills learnt in a different context to a charity of c20 staff.
- Experience of different project management approaches e.g. agile and waterfall.
- Facilitation and workshop experience.
- Experience of establishing new ways of working and successfully embedding them to secure effective use of resources.
1st Interview - Thursday 10th October (via Teams online)
2nd Interviews w/c 14th October (in person)
c. £65k per annum
9 month fixed term contract (maternity cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Head of Supporter Growth.
As the Head of Supporter Growth at UNICEF UK, you will lead on delivering a best-in-class programme to recruit new supporters – across multiple channels and products including one-off and regular donations, eCommerce customers, subscription products, campaigning actions or supporters leaving gifts to UNICEF in their Will.
You will develop strategies to grow our income through delivery of multi-channel acquisition campaigns that engage supporters through positive experiences.
You will be a values-based leader, with extensive experience of inspiring teams to achieve strategic objectives. You will have extensive experience of developing and implementing successful marketing strategies, including financial management, strategic planning, monitoring and reporting of KPIs.
Act now and visit the website via the apply button to apply online.
Closing date: 12 midday, Tuesday 1 October 2024.
Interview date: w/c 7 or 14 October 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Magistrates are the unsung heroes of the criminal justice system, and it's fair to say that justice would grind to a halt without them. We're the Magistrates' Association – the membership body for England and Wales's magistrates – and we’re here to give magistrates a voice and to support them to be the very best magistrates they can be. We work with members and collaborate with the judiciary and across the wider legal industry to develop policy and to advocate for change on behalf of our members.
Magistrate, our quarterly magazine, is our most popular member benefit. Over the past two years we have developed and refined it, and it is consistently rated very highly by members as a key source of advice, information and inspiration.
The role
We are looking for a new Editor and Content Manager to lead the production of the magazine, help specify and develop a new digital version to run alongside the printed magazine, and to support the wider communications team, especially with content creation and the website.
What you will be doing
You will work closely with members, staff and suppliers to commission, edit and polish articles for the magazine and ensure that every page is top-quality and that it goes out to members on time and on-budget. On any one day in this exciting and varied role, you could be interviewing members for stories and spotlights, writing engaging articles for the magazine or our website, creating new website pages or editing existing ones, or sourcing on-brand images and photos.
The print magazine is very popular, and we now want to develop a winning digital version alongside the printed version, so one of your responsibilities will be to work with colleagues to oversee its digitisation.
You will also be part of our small but dedicated communications team, which is responsible for delivering not only the magazine, but also the MA’s successful media relations, social media posts and engagement, and the majority of our website content.
It’s an exciting role and, because we have a small staff team, you’ll have ample opportunities to work with colleagues and develop your skills.
Role details
Position: Editor and Content Manager
Responsible to: Head of Marketing and Communications
Location: We’re currently working 100% remotely. We are looking for an office site in the south bank/ Vauxhall area of London, so ideally you would be able to work in that area at least one day per week.
Hours: 21 hours per week (part-time). You could work these hours in three full days or spread over four or five days.
Salary: £35,000 per year (pro-rata)
Annual leave: 25 days annual leave (not including bank holidays) – again pro rata’d.
How to apply:
Click the Quick Apply button below. Please read the application pack for the role. You’ll be asked to answer a couple of questions, and submit your CV and a supporting statement.
Interviews will take place between Monday 28 October and Wednesday 6 November, although we may call early applicants for interview before these dates.
Closing date: noon on Monday 21 October 2024.
Please note: we are actively reviewing applications. This advert may close early if a successful candidate is found.
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us? This role will play a key part in elevating our data maturity, laying the groundwork for organizational growth, and enabling us to drive transformative change towards our vision: We won't give up until everyone experiencing a mental health problem gets support and respect.
About the Team:
You will report to the Data Analytics Manager and will line manage a small team of selection analysts. Our team is dynamic and collaborative, consisting of passionate professionals dedicated to leveraging data for impactful decision-making and performance improvement.
Under the guidance of the Data Analytics Manager, you will work closely with the data analytics team and the Stewardship Data Engineering team to develop our data culture and capabilities. Together, we drive organizational performance and impact, supporting other teams in delivering on our mission.
By joining us, you will be part of a forward-thinking team committed to harnessing data to support and respect everyone experiencing a mental health problem. Your contributions will directly influence our ability to achieve transformative change and support our mission.
We look forward to the possibility of you becoming a valued member of our team!
Key duties and responsibilities
The Data and Analytics Lead will elevate our data maturity, support organizational growth, and meet the growing needs of people with mental health problems.
What You'll Do:
-Collaborate and Innovate: Work closely with the data analytics team and the Stewardship Data Engineering team to develop our data culture and capabilities.
-Lead and Inspire: Manage and mentor your team, fostering a culture of data-driven decision-making.
-Drive Performance: Ensure precise data selections, effective categorization, and strategic segmentation that align with fundraising and marketing objectives.
-Transformative Impact: Play a pivotal role in enhancing Supporter Engagement and Supporter Journeys initiatives, directly influencing our mission.
-Stay Ahead: Keep abreast of emerging trends and technologies in the data and analytics space, recommending and implementing innovative solutions.
Why Join Us?
-Forward-Thinking Environment: Be part of a team committed to harnessing data to support and respect everyone experiencing a mental health problem.
-Direct Influence: Your contributions will directly impact our ability to achieve transformative change and support our mission.
-Collaborative Culture: Work in a supportive environment where your ideas and expertise are valued.
Join us and be a part of a mission-driven organization that is making a real difference. We look forward to welcoming you to our team and working together to support mental health for all.
Apply now and help us drive transformative change!
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
About the position
The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms.
Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases.
Responsibilities
• Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition.
• Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support
• Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards
• Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices
• Be the key point of contact between Freedom Fund and Hyphen8
• Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes
• Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results
• Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics
• Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality
• Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability
• Interpret and prioritise requests for GMS development and support
• Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS
• Deliver end user support and training to help colleagues use the system effectively
• Ensure compliance with relevant data protection regulations and internal policies
• Train Freedom Fund IT Officer on core functionality of the new GMS
Qualifications and experience
Essential
• Entitled to work in London without work permit sponsorship is essential
• Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support
• Good knowledge of Salesforce features and functionality
• Good working knowledge of GMS/CRM principles
• Experienced in requirements gathering, analysis, solution design, and documentation
• Strong business analyst with ability to think critically and strategically when gathering and validating requirements
Desirable
• Experienced project manager
• Salesforce Advanced Administrator certification
Personal attributes
Essential
• Highly organised, with a meticulous and thorough approach to work
• Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload
• Excellent communication, influencing and stakeholder management skills
Compensation
• £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual)
• 10% non-contributory pension scheme.
• 25 days holiday pro rata, plus public holidays.
The client requests no contact from agencies or media sales.
We’re looking for a talented and motivated Fundraising and Communications Manager who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.
What we do
We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world.
- We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
- We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live and to ensure better, more consistent outcomes for people with the syndrome and their families.
- We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
- Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.
- We have a staff team of four who work in conjunction with dedicated volunteers from around the world.
Key Fundraising Responsibilities
- Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
- Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
- Provide outstanding donor care to encourage a high level of retention and repeat donations.
- Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
- Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
- Develop a robust pipeline of case studies for use in our fundraising campaigns.
Key Communications Responsibilities
- Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
- Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
- Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
- Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
- Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
- Produce compelling monthly newsletters and an Annual Report.
- Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
- Uphold and showcase the IPWSO mission and brand.
- Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
- Oversee copywriting and proofreading within IPWSO.
- Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
General Responsibilities
- Champion the vision, mission and values of IPWSO internally and externally.
- Comply with all relevant charity and other legislation.
- Uphold IPWSO’s internal policies.
- Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
- Undertake other reasonable duties requested by the CEO.
Person Specification
Essential
- Significant fundraising experience including planning and delivering successful online fundraising campaigns
- A track record of securing donations from individuals
- Experience of donor stewardship
- Excellent presentation, writing and storytelling skills across a wide range of applications and for varied audiences
- Excellent proofreading and editing skills
- Understanding of organisational branding
- Experience managing websites and social media platforms
- Excellent organisational skills with the ability to work under pressure and to strict deadlines
- Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships
Desirable
- Experience using Donorfy or another CRM
- Experience using Google Analytics and WordPress
- Experience managing Google Ad Grant campaigns
- Experience working remotely
- Experience working with volunteers
- Experience working as part of a small team
- Experience working for an international nonprofit organisation
- Understanding of challenges facing people with disabilities
- Design skills, including proficiency in software such as Canva
Essential Personal Attributes
- Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
- Confidence and ability to work well with people from different backgrounds from around the world
- Highly self-motivated and able to work on own initiative as well as part of a team
- Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
The Direct Marketing Manager, Retention will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
Key responsibilities include:
Strategy and Planning
- Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
- Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
- Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
- Build an improved supporter journey strategy for new, repeat, and lapsed donors.
- Lead, design, and monitor the collection of audience insight during appeals.
Fundraising
- Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
- Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
- Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.
Networking and building relationships
- Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
- Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
At St Nicholas Hospice Care, the purpose of the Fundraising team is to inspire, engage and retain supporters to maximise voluntary income. We put our patients, families and all who benefit from our services at the heart of what we do and strive to build lasting, value-driven relationships with our supporters. We do this by delivering a portfolio of engaging giving and fundraising opportunities.
This is an exciting opportunity to join the team as a Supporter Care Manager, a role which will maximise income by delivering high quality donation processing, supporter care and donor journeys, in order to increase the lifetime value of all new and existing supporters through an excellent supporter experience enabling them to feel valued and appreciated
The successful candidate will lead the development, planning and delivery of a sustainable outsourced lottery programe that delivers against income and ROI targets and oversee the management and continuous optimisation of the CRM System (Donorflex) which incorporates all data for fundraising, communications and engagement purposes.
Candidates will have significant experience in customer service, ideally within a not-for-profit or commercial setting. They will also have a sound knowledge of fundraising compliance and best practice, GDPR and gambling commission regulations.
As an employee of St Nicholas Hospice Care you would receive the following benefits:
· 25 days holiday increasing to 29 with length of service (pro-rata if part-time)
· Enhanced Occupational sick pay scheme
· Company pension scheme or continuation of current NHS pension plan (subject to criteria)
· Life assurance
· Access to Blue Light Card scheme with a range of discounts
· Free onsite parking
· Excellent training and development opportunities
· Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
· Opportunities to attend staff social events arranged by our social committee
· Provision of home-made meals available for staff in our onsite bistro
Closing Date: 30 September 2024 at 09:00
Interview Date: 09 October 2024
The client requests no contact from agencies or media sales.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
Hours: 37.5 per week
Salary: £39,327 rising to £42,426 per annum with biennial increments
Location: Remote working with travel to Together Trust locations in Greater Manchester and surrounding area and attending some meetings throughout England where necessary.
Leading on Policy and Campaign development of the charity’s policy, your role will be to put forward evidence-based policy recommendations and campaigns and working with the people we support to influence change ensuring that the voice of the people we support is heard and acted on by key decision makers.
Acting as the spokesperson for the Together Trust and the people it supports on policy issues you will be responsible for the following:
- Managing and developing the Together Trust’s policy and campaigns strategy in line with the Trust’s strategic long-term plan.
- Leading on the development of policy priorities with staff and the people we support. Working with them to develop a Theory of Change for the Together Trust. Working directly with the Trust Directors, Trustees and external agencies.
- Representing the Together Trust at meetings with MPs, Councillors, parliamentary groups, select committees to help drive forward Together Trust’s policy and campaigns work.
- Improving the Together Trust’s visibility in UK Parliament by attending sessions, submitting evidence and nurturing networks.
- Reporting on policy, campaigns and participation activities to the Supporting People sub-group, providing updates on activity and progress against key milestones.
- This role has line management responsibilities.
We’re looking for someone who has:
- An undergraduate degree qualification (Level 6 or equivalent), preferably in a relevant discipline with a good understanding of the UK political environment, local and national government structures and decision-making.
- Line management experience supporting team members to achieve their KPIs.
- Experience of using different campaign tactics including recruitment actions and support journeys.
- Experience of speaking at events or representing an organisation in a professional setting.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.
The closing date for applications is Friday 27th September 2024.
This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.
We welcome applications from individuals who have the right to work in the UK. At this time, we are not providing sponsorship for overseas staff.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Are you an experienced Digital Content Manager with experience in delivering health information?
If so, this could be the role for you.
About the role
We want to reach and support more people with heart and circulatory conditions, helping them to feel informed, empowered and understood.
You’ll play a key role in doing this, using analytics to evaluate, analyse and plan content; developing and improving user journeys; and producing new content that meets users’ needs.
You will help shape and drive the user-centred digital content of the Health Content Team, working closely with colleagues across the BHF, in particular in insights, digital products, UX and CRO, and marketing and communications.
Acting as the content management system expert within the Health Content team, you will also be the main point of contact with the Digital team.
Working arrangements
This is a 12 month fixed term contract, covering a sabbatical.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
As our ideal candidate, you will have significant experience as a Content Manager, particularly in writing, editing, and proofreading health-related content. You excel at creating and managing digital content, translating complex heart health and medical science information into engaging, accessible language.
You have experience managing multimedia content such as videos and animations, analysing content performance, and recommending improvements. You are skilled in SEO, content migration, taxonomy, information architecture, and collaborating with development teams. An outstanding project manager, you apply content design techniques and processes effectively.
Your extensive stakeholder management experience helps you work well with multidisciplinary teams, acting as an ambassador for the Health Content team.
It would be advantageous to have:
- Knowledge of HTML, Photoshop, and Sitecore.
- Understanding of cardiovascular health issues.
- Familiarity with PIF Tick standards.
- Experience in digital publishing, user testing, and using brand guidelines.
Our vision is a world free from the fear of heart and circulatory diseases.
The National Youth Brass Band of Great Britain (Youth and Children’s Bands) is the UK’s leading brass band for children and teenagers.
The Band exists to give exceptionally gifted young brass and percussion instrumentalists the opportunity to perform advanced music and receive the highest quality teaching, care and help to provide the brass band movement and the music profession with the next generation of brass players. At all times the Band's priority is the safety and well-being of the brass musicians of the future. You will be subject to sn enhanced DBS check.
Not only does the Band provide talented youngsters with opportunities to play brass music to the highest standard, but also to improve their musicianship and musical horizons.
The primary purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can meet the goals of our strategic plan.
The role will involve developing strategic communications, in order to raise public awareness of the Band’s work to support and market its courses and concerts as well as supporting fund raising for the organisation.
This role will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements.
We exist to give the brightest young brass and percussion musicians the opportunity to develop their musicianship, play together and inspire others.
The client requests no contact from agencies or media sales.
We are looking for a Corporate Performance and Reporting Manager in our Clerk of the Parliament’s Office at the House of Lords. This is an exciting opportunity to use your strong analytical skills and flair for communicating and engaging a range of stakeholders, to drive progress against our strategic objectives and report on our performance.
This is a hybrid working opportunity where you will work on-site at Parliament 3 days per week, with 2 days per week working remotely. This is a fantastic role for someone who enjoys working with varied and high volumes of data, can build strong relationships across a large organisation and can work in a fast-paced, unique environment.
You’ll be accountable for –
- Acting as operational lead for the Administration’s approach to corporate performance management, including the implementing and reviewing of the House’s performance management framework.
- Building partnerships with Heads of Office, service leads and others across the House to embed, co-ordinate and continuously improve performance metrics and baseline performance.
- Providing a leading voice in the co-production of the quarterly performance report to the Management Board and Finance Committee.
- Embedding performance measuring and reporting approaches that meet the best functional standards, using a range of management data to provide accessible and actionable insights.
- Working with other colleagues across Parliament to help to ensure that other performance monitoring processes allow for comparison.
- Working with Parliamentary Digital Service, and the House of Commons to develop common practices for Corporate Performance Management across Parliament.
If this sounds like something you would like to hear more about, please apply below.
What we’re looking for
- Corporate Performance Management knowledge including relevant experience of corporate performance management and corporate governance processes.
- Strong Analytical Skills including the ability to gather and interpret complex information from a range of sources with differing data quality, visualising data to present the data in a meaningful way to both technical & non-technical audiences.
- Communication Skills such as the ability to find accessible, insightful and creative ways to present data in order to support the production of timely, credible and concise reports through a range of delivery modes.
- Building stakeholder relationships, with experience of developing effective working relationships and working collaboratively across a range of stakeholders in a complex environment, including with senior managers.
- Personal effectiveness with excellent organisational and time-management skills, with the ability to manage your own time and deal effectively with conflicting demands.
- Organisation and forward planning including experience of planning schedules of work and liaising with others to ensure deadlines are set, maintained, and met.
It would be even better if you had…
- Relevant corporate governance/performance management qualifications
- Experience of working in the public/parliamentary sector
The job description provides full details about the role and what we are looking for.
What you’ll get in return
- 30 days annual leave (increasing to 35 after one years’ service)
- Generous pension scheme
- Discounts from well-known brands and retailers
- Parliamentary health and wellbeing programme
- The opportunity to witness history in the making!
The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:
- Make laws
- Check and challenge the actions of the government through questions and debates
- Investigate public policy and provide a forum of independent expertise
Please complete your online application by 23.55pm on Sunday 29th September 2024.
If you require any reasonable adjustments during the application process, please contact us.
Job offers are standardly offered at the minimum of the salary range.
The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status. The Administration will also consider flexible working arrangements and reasonable adjustments.
We welcome and encourage job applications from people of all backgrounds. For this role we particularly welcome applications from groups which are currently underrepresented within the team, including applications from Black, Asian and ethnic minority candidates and candidates with disabilities.
The client requests no contact from agencies or media sales.
We are excited to be working with Freedom from Torture who are searching for a Senior Data and Insights Manager - offering an excellent salary, and the perfect step up for your career. Freedom from Torture (FfT) believes that no one should be tortured for being who they are. They stand with torture survivors, providing therapy and support, and fighting for change.
This role will work in the Fundraising and Communications Directorate to drive improvement in fundraising. As part of the role, you will manage the current fundraising and engagement CRM system, such as ALMs.net & Engaging Networks, developing processes, maintaining data quality, and ensuring compliance with relevant regulation, GDPR, and best practice. You will lead in developing systems to optimise fundraising and communications performance, providing expert guidance and strategic input, guided by market trends that will maximise engagement. This role will also provide management support to the Data and Payments Officer.
To be successful in the role of Senior Data and Insights Manager, you will need:
- Solid experience with data-handling tools, including client databases and analytics, such as Power BI, SQL and statistical tools like R or SPSS.
- Ability to manage complex data management systems, incorporating multiple platforms.
- Experience in providing accurate KPIs reporting.
- Proven experience of use of CRM and SRM systems in a charity environment generating £5 million per annum plus.
- Ability to advise on potential improvements to segmentation, selections and testing opportunities. Experience in implementing real-world data testing strategies across multiple channels.
Salary: £50,000
Contract: Full-time, permanent
Location: London/ hybrid
Deadline: Rolling
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach.
Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.
You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.
Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.
Main Responsibilities
Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include:
Situational Awareness and Research
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches
Strategy Development
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with project teams to support the development of tailored digital strategies
Reputational & Risk Management
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents Citizens UK with senior stakeholders
Materials Development & Dissemination
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Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal.
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Ensure all work is completed within brand guidelines.
Digital, social media and website
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Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.
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Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools
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Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website.
External Relationships
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Manage relationships and communication with external suppliers where required
Campaign and Events Management
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Take an integrated communications approach to digital engagement activity.
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Identify opportunities, initiate and grow new campaign tactics.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal Comms & Knowledge Management
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts
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Provide training to key members of staff to upskill colleagues.
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Act as a brand ambassador for the whole organisation.
Internal Relationships
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Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values
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Provide digital support and advice to colleagues across chapters and projects
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Work closely with project leads across our migration work to coordinate digital engagement tactics.
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Liaise with other managers and teams within the charity effectively.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team (preferably line management) (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Professional or volunteer experience in the charity sector (D)
KEY SKILLS AND KNOWLEDGE
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies across TikTok and YouTube (D)
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Proficient in SEO (D)
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Strong understanding of integrated campaigning tactics (D)
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Strong understanding of brand and design principles (D)
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An understanding of the migration and refugee policy space (D)
PERSONAL QUALITIES & VALUES
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A passion for social justice and communities (E)
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Interested in working with diverse people of all backgrounds (E)
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Self-motivated (E)
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Adaptable and innovative (E)
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Creative and curious (E)
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A strong team player (E)
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Accountable (E)
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Relational (E)
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Kind (E)
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Inclusive (E)
The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Communications Manager
Manager: Head of Public Engagement
Line reports: Communications and Campaigns Officer
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)
Hours: Full-time (37.5 hours), open to 4/5 days per week
Contract: Permanent
Overall purpose
The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff.
Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.
The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.
Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials.
You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.
The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.