Advice Manager Jobs
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The role leads the delivery of our social media strategy and supports our Creative Content Lead to deliver Drinkaware’s multimedia content strategy. Drinkaware is the UK’s leading alcohol charity with a vision of ‘Working together to reduce alcohol harm across the UK’. We use our expertise to give government, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry, and independent research, consumer insight and evaluation.
About the role
The role leads the delivery of our social media strategy and supports our Creative Content Lead to deliver Drinkaware’s multimedia content strategy. The role is key in ensuring that the public can make conscious, informed choices about alcohol and can find help if they need it. The key focus of this role will be developing and growing our social media channels (Facebook, Instagram, X and LinkedIn). It will suit a creative, thoughtful digital producer who is able to successfully adapt difficult and nuanced messages for our key audience groups. Outside of social media, this role will be responsible for producing new multimedia content for other channels and making sure that existing digital content is up to date, accurate and engaging, to promote our brand and information through social and digital channels and to protect us from repetitional damage.
Main Duties and Responsibilities
- Lead Social Media
- Manage, develop and grow Drinkaware’s social media channels, including community management and maximising engagement across channels
- Plan, develop and schedule social media content in line with our content planning cycle
- Proactively develop new content ideas that amplify activity happening across the company and tap into relevant conversations (e.g. Alcohol Awareness Week).
- Monitor social channels for reactive engagement opportunities and to flag any reputational risks emerging on socials
- Work with Creative Content Lead to develop the Drinkaware social media strategy and plan, including KPIs, ensuring it meets our content strategy objectives
- Proactively stay ahead of social media trends and ensure our channels are affectively developed and maintained
- Develop and manage a small group of influencers to support the work of Drinkaware
- Build relationships with specific audiences through community management across channels, which includes finding advocates/case studies for Drinkaware
Content creation
- Create content for our social media channels
- Confident planning in video content into social plans to garner maximum engagement
- Experienced in filming content and editing into engaging and informative content which conveys the key message in an accessible way
- Familiar with different files and formats/dimensions across social channels
- Commission and manage agencies to produce digital content as required, including animations, photography and video
Contribute
- Work closely with the Creative Content Lead to support the creation of website content and email marketing, ensuring this feeds directly into the overarching content strategy.
- Ensure the website content is accurate and up to date
- Constantly work to improve the website for our audience (users)
- Working with the Digital team to make changes to the website based on data, audience (UX) and expert research to improve accessibility, search engine optimisation (SEO) and the connection our audiences.
Tone of voice
- Become expert in the Drinkaware Tone of voice, so you can advise others and spot errors
- Support the Creative Content Lead in embedding the Tone of voice across Drinkaware
About you
- Substantial experience in a social media delivery role
- Knowledge and understanding of social media and how to optimise each channel
- A track record of creating and delivering content across a range of channels, including Twitter, Facebook, Instagram and LinkedIn
- Experience of advocating
Essential Criteria / Key Skills
- Excellent writing skills
- A keen eye for detail and strong proof-reading skills
- Experience using CMS platforms
- Good understanding of brand and tone of voice and the opportunities and risks posed by them
- Experience of managing social media accounts
- Experience of adapting content for different audiences and channels
- Experience of creating content for social media
- High level of content creation skills using Adobe programmes and Canva
- Highly organised, being able to keep track of several different pieces of work at one time.
- Video editing skills
- Confidence working individually and as part of a team
Desirable Criteria
- Experience of managing complex sign off processes
- Experience of or interest in the charity sector
- Experience of developing animations, infographics and engaging visuals
Working with us:
Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant. Drinkaware’s current benefits include:
- Competitive salaries
- 30 days leave (plus Bank Holidays)
- Bupa Healthcare Plan
- Matched company pension scheme
- Life assurance cover
- Company sick pay
- Training and development opportunities
- Learning & wellbeing grant
- Employee assistance programme
- Season ticket loan
- Perks and discount platform
Hybrid Working Model
At Drinkaware we currently operate a hybrid model with colleagues working a minimum of two days per week in our Moorgate office and the remainder remotely.
To apply
Please submit your CV along with a brief supporting statement of no more than 500 words, telling us why you want to work with us, what you bring to the role, and how you meet the skill and capability criteria listed in the job description.
For further information please refer to the job description and our applicant privacy policy and read more about Drinkaware on our website.
Drinkaware reserves the right to assess candidates as they apply and arrange interviews ahead of the published closing date, so early application is recommended. Interviews may be carried out on Teams or in person at our Moorgate offices.
Closing date: Monday 16 September 2023
Preliminary interviews (virtual): w/c 23 September 2024
Second interviews (at our Moorgate offices): w/c 30 September 2024
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
The client requests no contact from agencies or media sales.
Thank you!
Department: Business Development Team
Location: remote – home working
Hours of Work: 37.5 hours per week
Contract: 12-month fixed term contract
Salary: £40,000 – £45,000 per annum
Closing date: Sunday 15th September at 11.59pm
Expected interview date: Wednesday 25th September
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
- free health cashback plan (Medicash) employee cover plus up to four dependent children)
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free confidential employee assistance programme (Health Assured)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- learning and development committed (bespoke training, LinkedIn Learning etc.)
- employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
Purpose of the job/About the role
This is an exciting opportunity to join the Business Development Team at Dementia UK, where you’ll play a vital role in managing and expanding Admiral Nursing Services across health and social care settings throughout the UK.
As the Regional Account Manager, you will oversee a portfolio of both new and established Admiral Nurse services across various settings. Working closely with teams across Dementia UK, you will help implement, monitor, and quality-assure all services in line with our business processes. You will also collaborate with the Regional Development Leads and Area Business Development Manager, contributing to timely updates and reports on progress against action plans, the development of new services, and any services at risk, particularly within designated areas and restricted funding regions.
In addition, you will represent Dementia UK with key commissioners and stakeholders, influencing local dementia strategies and initiatives. Your efforts will ensure that Admiral Nursing remains a central part of local service design, supporting the overall delivery of Dementia UK’s strategy.
To succeed in this role, you will bring substantial experience in partnership development, account management, and project management. You will have a strong background in developing business cases, strategy development, and implementation, along with a focus on continuous quality improvement and innovation. Experience in the health and social care sector is essential, along with a solid understanding of government policies related to older people’s mental health, carers, and dementia.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Thank you!
• Permanent, 4 or 5 day per week (28-35 hours)
• Hybrid working – with minimum of 40% (approximately two days a week) at CMS House, Oxford
• Starting salary £40,975-£43,835 FTE depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o regular wellbeing coffee mornings
o support on menopause for women
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Talk to us first?
If you would welcome an informal discussion about the role before applying, please contact Melinda Staines, People and Culture Manager.
Your role
We are looking for a self-starter who is able to work independently with high level of resilience to lead on CMS’s safeguarding function. You will have experience regarding disclosure and case management of safeguarding and leading a core group. You will work directly with the Director of People and Learning as well as the part-time Strategic Partner Safeguarding Manager on developing safeguarding policies and procedures that will be implemented across the organisation. The post holder’s key responsibilities will be to embed the safeguarding policies and procedures, manage disclosures and casework and deliver training both (UK and internationally).
This role requires experience working in a national and/or international safeguarding role, and experience in an international mission, humanitarian or a transferrable international sector involving different stakeholders, authorities and international strategic partners.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have a minimum of two years’ experience of successfully of working in a safeguarding role and have an understanding of international safeguarding. It is essential that the successful candidate has a safeguarding qualification or equivalent experience in this field, with experience of delivering training, running or assisting in safeguarding investigations, case management and reporting. It is also a requirement for this post holder to be a committed and practising Christian and be committed to the vision, aims and values of CMS, which are detailed on the CMS website.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on 08 September 2024.
Interviews are planned to be held on Monday 23 September at CMS House, Oxford.
To apply
Please send your application form by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
Size:
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service.
We have 2 positions available. One at Hammersmith & Fulham for a full time position, and one at Hounslow for a part time position.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
About the role:
This role involves making sure we deliver a specialist quality service to clients who are eligible for the pensions guidance service across the South West area. This covers Bournemouth, Taunton, and their surrounding areas, including Isle of Wight and Devon and Cornwall (including Isles of Scilly).
You will be responsible for ensuring the partnership runs well and that all appointments are available and filled. You will line manage the Guider Specialists and Administrators on the project, ensuring they receive a people-focused and compassionate experience at work.
The partnership is Citizens Advice Plymouth, Cornwall, Taunton and Bournemouth.
We anticipate this role to start in October 2024, with interviews the week commencing 9th September 2024.
Who we are looking for:
You will be an experienced line manager who thrives on working with a diverse range of people and be open-minded, approachable, and non-judgmental. You will take an empathetic and compassionate approach to your team, while also being able to challenge effectively to provide the best possible service for our clients. You’ll have a good understanding of mental health, how this affects people, and how you can support people experiencing poor mental health effectively. You will have good critical thinking skills, with the ability to identify and unpick issues.
You will have the ability to manage and support others during times of crisis, be resilient and able to manage difficult and emotional conversations well. Good communication skills, both written and verbal, are essential, as is the ability to effectively communicate with a non-judgmental approach.
You will be able to deliver Pension Wise Guider appointments – providing face to face pension and retirement information and guidance to members of the public, in line with the defined Pension Wise service, and help clients to understand the full implication of their pension choices.
You will be able to competently use a range of Office 365 programmes and pull accurate reports. You will have good prioritisation and time management skills to be able to work efficiently as part of a team to reach as many clients as possible as quickly as possible.
We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We particularly welcome applications from candidates who are disabled, or people from Black, Asian and other racially minoritised backgrounds, as these people are currently underrepresented at Citizens Advice Plymouth. We also actively welcome applications from LGBTQ+ candidates.
Work base: This role will have a hybrid contract, with a minimum of 5 days a month in the office at Cobourg House, 32 Mayflower Street, Plymouth. You will be expected to be able to attend the office at short notice if required. If you are not based in the Plymouth area, but would like to be considered for this role, please contact us to discuss possible options with regards to the hybrid contract.
Hours: The role is 22.5 hours a week (9-5 Monday-Wednesday) on a permanent basis. We are happy to discuss flexible working arrangements with prospective applicants.
Start Date: We anticipate this role to start in October 2024, with interviews the week commencing 9th September 2024.
Closing Date: 4th September 2024 at 9:00am
For further information and to apply, please click on the apply button to be taken to our vacancy page
About Citizens Advice Plymouth:
Citizens Advice Plymouth is a resilient, creative and independent charity. It is part of the Citizens Advice national network of over 250 organisations that delivers advice and information across England and Wales.
Our main purpose is to deliver quality advice and information.
We can all face problems that seem complicated and intimidating. At Citizens Advice Plymouth, we believe that no one should have to face these problems without good quality, independent advice.
Benefits (subject to eligibilty) include:
- 25 days annual leave + bank holidays + an additional 2.5 days between Christmas & New Year (pro rata)
- Long term service leave – up to 5 additional days (pro rata)
- Employee assistance programme.
- Heathcare plan which includes money back on prescription charges etc.
- Group stakeholder pension scheme
- Cycle to work scheme
- Flexible working, career breaks, enhanced contractual sick pay, support for parents & carers.
- Learning & development – training and development with access to a wide range of online courses to develop your skills.
- Death in Service cover (2 x annual salary)
Thank you!
Closing date: Midday Monday 23rd September 2024
Interview date: w/c Monday 30th September 2024
Start Date: Monday 6th January 2025
Reports to: Founder - Director
The Hummingbird Project is a youth-centred organisation that aims to provide trauma-informed services and promote youth-led action that is underpinned by our shared belief in human rights.
Our services support young refugees, between the ages of 14 and 25, many of whom arrived in the UK as unaccompanied children. The project is based in Brighton and works with those living in the city and across East and West Sussex.
As well as our direct services for young people, we actively campaign for the rights and protection of young refugees at a local and national level.
Our vision is a community standing together for the rights and protection of young refugees.
The Youth Service Manager will play a key role in ensuring services are delivered to a high standard and that the young people we support have the care and services they need, as well as a voice in decisions that affect them.
The role incorporates line management for service leads, including support and advice where individual cases are particularly challenging and/or complex. It will support the overall management and the delivery of our high-quality services through regular supervision and coaching of project leads, as well as contributing to developing new services and monitoring and evaluating activities.
The client requests no contact from agencies or media sales.
Thank you!
Job Title – Administrative Assistant (Advice and Information)
Contract – 6 months fixed term (with possibility of extension)
Hours - 14 hours per week (Part-time)
Salary - £10,000 per annum (£25,000 FTE)
Location – CoramBAAF, Coram Campus, 41 Brunswick Square, London WC1N 2QA (with some working from home/hybrid possible)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
We are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
We support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care.
About the role
The Administrative Assistant (Advice and Information) provides important administrative support to our small, friendly Advice and Information Team, which includes:
CoramBAAF members’ Advice Line which covers all aspect of adoption, fostering, kinship and related areas. It is busy and popular with professionals, primarily social workers, who use the service. It offers telephone and email advice, prioritising speed and quality of service.
The Outbound Permanence service. This provides specialist advice by email, supported by legal research, country-specific written guidance and individual consultations where required, to local authorities making arrangements for children to live with relatives and friends overseas. The service also delivers regular training and events.
The Information Service, which supports the advice line and CoramBAAF members with up-to-date information, research, resources and statistics. Their role also includes managing CoramBAAF’s specialist library, the largest collection of adoption and fostering related resources in the UK, and producing the CoramBAAF Digest, a unique monthly current awareness briefing for everyone working in adoption, fostering, kinship and child welfare covering latest developments in legislation, parliamentary activity, policy, consultations, research, statistics and online resources throughout the UK. The Information Service is also an invaluable internal resource, assisting with survey design and data governance, and helping our consultants, trainers and authors to ensure that they have the latest and most accurate information for practice forum meetings, the guides we publish and the training we offer.
The role will primarily support the Outbound Permanence and Advice services. The role is an opportunity for someone with experience and business support/administrative skills, good attention to detail, customer service focus and a flexible approach.
Working hours can be discussed, but to include Thurs/Fri (Friday am specifically).
Fixed term for six months, with possibility of extension.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 16th September 2024 23:59pm
Interview Date: 1st or 2nd October 2024 (TBC)
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278
Thank you!
Contract: Fixed term for 6 months until March 2025
Location: Hammersmith & Fulham sites
Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. In our 85-year history, we are the busiest we have ever been and people need our help.
Citizens Advice Hammersmith and Fulham is an award-winning charity that provides free, independent, confidential and impartial advice and information. We are a modern, innovative and progressive organisation working in a diverse and vibrant community. We employ over 50 people and have around 80 volunteers who help us to deliver information and signposting and generalist and specialist advice, undertake campaigning, and have a thriving portfolio of projects embedded within the local community. We are a flagship Local Citizens Advice within a nationally recognised network, delivering a multi-channel service including, face to face, telephone and digital channels.
About the role
We are recruiting for an Energy Adviser to support clients through the difficult Autum and Winter months.
Local need for our service is high and we predict that demand will increase as the months get colder. We are looking for someone keen to make the role their own - getting stuck into supporting the local community, working towards targets, keeping excellent client records, supporting our energy outreach work and becoming our resident expert for energy advice.
Our dedicated Adviser or Trainee Adviser will be the first point of contact for energy related information and advice, delivering energy advice with clients on a one to one basis, supporting them to make their energy bills more affordable. You will have excellent communication and interpersonal skills and awareness and experience of wider welfare benefits issues too. This role is suitable for existing advisers or an experienced Assessor looking for a development role.
What we can offer you:
We value our people and can offer a supportive culture within a high performing and award winning organisation. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with terms including:
- Pension scheme
- Healthy work/life balance with flexible/hybrid working
- Generous holiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service
- Access to 24/7 online wellbeing support
- Learning, development and personal growth opportunities
To find out more please visit our website via teh apply button
Closing date: Midnight Monday 9th September 2024
Test: Sent by Friday 13th September 2024
Interviews: Week beginning 16th September 2024
We reserve the right to close the applications earlier if suitable candidates are found, so encourage early applications.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Godalming, Guildford, and Farnham with travel to other CASWS locations as required
Are you a finance professional looking to make a meaningful impact? There’s never been a more important time to work for Citizens Advice. With the soaring cost of living, people and families are struggling to make ends meet, leading to record-breaking demand for our services. We’re excited to announce a new opportunity for a Finance Manager to join our team, playing a crucial role in supporting both the operational and strategic financial management of our organization. Your work will ensure we can continue to deliver our vital services efficiently and sustainably during this critical time.
As the Finance Manager, you will oversee the day-to-day financial operations, including budgeting, financial reporting, and compliance, while also providing strategic insights to guide Citizens Advice’s long-term financial planning. This is a unique opportunity to shape the financial direction of a growing organization that is on the front-line of supporting those most affected by the cost-of-living crisis. Working closely with the senior leadership team, you’ll help develop and implement strategies that enhance our impact, manage resources effectively, and ensure transparency and accountability in all financial matters.
We’re looking for someone with a strong background in finance, ideally within the charity or non-profit sector, who is passionate about making a difference. If you have the skills to manage both the operational details and the big-picture financial strategy, we want to hear from you. Join us at Citizens Advice and play a vital role in helping people find a way forward and tackling the root causes of the challenges they face.
Deadline for this role is 9am Monday 2 September 2024
For the job pack, please click on the apply button to be taken to the vacancy page. We are accepting CV and cover letter apply
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.
Thank you!
This is an exciting opportunity to join Z2K as our Participation Manager, taking forward our ambition to deepen the involvement of people with lived experience of poverty in our work.
Are you committed to genuinely sharing power with experts by experience? Do you have in-depth knowledge and experience of facilitating participatory approaches? If yes, please read on.
Who we are
Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do.
About the role
Working closely with the Director of Policy and Campaigns, as well as the wider Senior Management Team, the Participation Manager will contribute to the development of Z2K’s participation strategy and lead on its implementation.
This is an exciting opportunity to play a key role in supporting Z2K to meet our ambition to increase the participation of experts by experience in our:
· Governance and decision-making.
· Advice & casework service design.
· Research & policy development.
· Campaigns & influencing design and delivery.
About you
We are looking for someone committed and proactive with knowledge & experience of facilitating participatory approaches & co-production. In addition, you will have demonstrable project and/or people management experience. Crucially, you will have experience of working with people from diverse backgrounds who have lived experience of poverty, injustice or inequality, including black and minoritised communities, and people with disabilities, mental or physical health conditions.
The client requests no contact from agencies or media sales.
Thank you!
**Hybrid / Remote**
A Bit about Us:
WellChild is the national charity for seriously ill children and their families. We fund programmes and services to help children and young people living with complex medical needs to live and thrive at home instead of hospital whenever possible.
About the role:
As our Finance Manager you will be at the heart of the charity’s operations and play a vital role in helping us embark on a new 3-year strategy. Working closely with the Director of Operations and CEO your role and expertise will be pivotal in driving excellence and integrity in financial management and strategic financial decisions.
Your responsibilities will span the entire financial lifecycle, including budgeting, forecasting and meticulous reporting. You will also lead on management reporting, cashflow planning and the delivery of WellChild’s audit, Annual Report & Accounts.
What are we looking for:
You will have a detailed knowledge of accounting principles (ideally from within the charity sector), strong analytical skills; be able to demonstrate both operational and strategic thinking and have a proficiency in accounting alongside a relevant finance qualification; ACA, ACCA, ACMA (qualification by experience maybe considered).
As the main finance role for the charity ( supported by the Operations Team) you w ill be an excellent communicator, unflappable and diligent individual who takes pride in their work and enjoys a diverse workload.
Have advanced excel skills, experience of charity accounts, SORP and charity VAT and be able to plan, prioritise and organise your work with impeccable attention to detail.
What we can offer:
■ Salary circa £41,000.(pro rata)
■ 23 days holiday on appointment rising to 27 days plus 8 bank holidays.
■ Stakeholder Pension Scheme from appointment.
■ Employee Assistance Programme.
■ TOIL for out of hours work.
At WellChild we work in a really flexible way, this is a hybrid role with approx one day per week in the Cheltenham office and we are happy to consider a variety of working patterns.
For full details of the role please see the enclosed documents and we look forward to receiving your applications!
Finance Manager | August 2024
Charity Registered in England and Wales 289600 and Scotland SC045010. Company Number 1815689.
Size: 21 - 50
Support children with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Are you a passionate and experienced fundraiser with a proven track record of securing significant grants and tenders? Do you excel at building relationships and creating compelling proposals? If so, we have an exciting opportunity for you to make a real difference!
About Us
The Renewal Programme is a dynamic local charity dedicated to supporting vulnerable and marginalised communities in the London Borough of Newham. We work to address issues such as homelessness, food insecurity, social isolation, and insecure immigration status, while also providing vital adult education, advice services, and youth programs. This breadth of impact offers a wealth of inspiration for our fundraising efforts!
The Role
As our Fundraising Manager, you will you will be the driving force behind our fundraising efforts, helping us to grow both our income and our impact. This is a chance to utilise your expertise in grant writing, relationship management, and strategic thinking to drive positive change.
Your Responsibilities
Your key responsibilities will include:
- Securing significant grants from trusts, foundations, and statutory sources.
- Leading the development and implementation of a multi-faceted fundraising strategy.
- Building and maintain strong relationships with funders and stakeholders.
- Crafting compelling proposals and pitches that showcase our impact.
- Managing grant budgets and ensuring compliance with regulations.
- Collaborating with our committed team to help drive growth and impact.
Your Profile
You will have a proven track record in securing significant and multi-year grants. Excellent written and verbal communication skills will be second nature to you, as will strong organisational skills and attention to detail. You will thrive in developing and managing both internal and external relationships with key stakeholders and be a creative and strategic thinker able to operate at senior level. This is a pro-active role where we will expect you to build a strong understanding of our projects and get to know our frontline staff and the communities we support.
Full details of the role are set out in the attached job description and person specification.
Why Join Us
Impact: Your work will directly impact the lives of vulnerable individuals and communities in need.
Collaborative Culture: Be part of a passionate and dedicated team.
Flexible Working: Enjoy a blend of office-based and home workingProfessional Growth: Develop your skills and knowledge in a supportive environment.
Other employee benefits include:
- Annual Leave: 28 days plus bank holidays (pro rata for part time)
- Employee assistance program for confidential support
- Wellbeing day: An extra day off specifically to intentionally recharge
- Cycle-to-work scheme to promote healthy commuting
- Tech scheme to support equipment purchase
- Workplace Pension scheme
How to Apply
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have the position filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long.
Please note that a DBS check will be required for this role.
We look forward to hearing from you!
Newham Renewal Programme is committed to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, regardless of background.
The client requests no contact from agencies or media sales.
Thank you!
At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities.
Communication Manager we're seeking to appoint will play vital role in helping us to fulfil our mission and vision, working with the team, supporters and communities we serve.
The key purpose of this role is to collaboratively manage, co-ordinate and develop effective cross-channel communications, PR for All We Can and Y Care International, including faith-based audiences, growing engagement, awareness and income; and to play a full part in the Public Engagement Team (PET), shaping and owning the direction, integrated working, and empowered culture.
Additionally, this role engages and inspires supporters to contribute towards the organisations’ mission, by crafting and sharing compelling narratives. This involves telling the stories of our partners with respect, highlighting their resilience and achievements, in line with our partnership approach. The Communications Manager showcases how community members are realising their potential, demonstrating the impact of All We Can and Y Care International’s work in fostering sustainable development and positive change.
The client requests no contact from agencies or media sales.
Thank you!
The National Tremor Foundation is looking for a General Manager to help support its growth and positive impact on people with all forms of neurological tremor.
The National Tremor Foundation (NTF) is a charity who aim to provide help, support and advice to all those living with all forms of neurological tremor irrespective of age. Our mission is to provide advice, support, publish information and promote research on neurological tremors.
We are seeking a full time, self-employed, dynamic, self-motivated General Manager to lead the NTF on behalf of the Board of Trustees in return for an attractive salary of £35,000 per annum. The successful candidate will play a vital role in the strategic development, operational management, administrative functions and community engagement of the charity to help support its growth and positive impact on people with all forms of neurological tremor.
Working with the Board of Trustees, the successful candidate will promote the values and actions that ensure the charitable aims are fully met and developed and maintain and develop high quality services with both external providers and core NTF activities.
Experience
- Leadership and management, with experience of the voluntary sector.
- Operational management.
- Working with a Board of Trustees.
- Financial management and budgeting skills.
- Funding and bid-writing
- Staff and volunteer management
- Marketing
- Compliance and Safety
- Excellent communication and interpersonal skills.
- Knowledge of health and well-being activities.
- Experience of catering and hospitality a bonus.
- Ability to multitask and prioritise effectively.
- Excellent I.T. Skills.
To apply for this position please send your CV and a covering letter outlining how you meet the person specification.
Application closing date 2nd September
The interview date will be during the week of the 9th September 2024
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK Based, Bristol, London or within 2 hours of London
Salary: £42,750 (Grade 5) per year (plus Inner London Weighting of £3,483.94, if eligible)
Length of contract: 14 months
Hours per week: 37
Interviews: TBC
Who is Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Communications Manager role:
As Communications Manager, the successful candidate will play an integral role in line management and coordination of the work of the Women’s Aid Communications function, supporting the Head of Media, Brand and Relationships in leading the team to deliver operational plans in support of the organisational strategy.
Key duties and responsibilities of the Communications Manager:
- Providing exceptional team management across the communications function, including supervision, sign off, forward planning and development.
- Motivate the team to perform to a high standard, monitoring capacity and ensuring projects and campaigns are delivered on time to a high standard.
- Effective departmental financial management of project budgets.
- Monitoring and evaluation to demonstrate the impact of team members’ work.
- Managing media relations to ensure Women’s Aid is the leading voice for the sector and can effectively quantify and evaluate our reach.
- Ensuring public awareness campaigns and messaging is on brand and delivering for the organisation.
- Overseeing our social media output and policies to amplify our voice online and be part of the national conversation on violence against women and girls.
- Support member services to communicate their work.
- Take part in an out of hours on call rota for media enquiries.
What we are looking for in our Communications Manager:
- Experience of working in a busy media relations and communications environment.
- A brilliant line manager who is confident in leading and supporting a team of talented communicators to achieve powerful results and make an impact.
- Demonstrated PR success.
- Someone with a basic understanding of the domestic abuse sector and Women’s Aid – including the sensitivities and potential issues that might arise, as well as alignment with our feminist approach.
- An understanding of the principles of lobbying and campaigning at Government level for charities and demonstrated experience and results in delivering campaigns.
- A brand guardian who is adept at managing messaging and visual identity to tell a consistent brand story for the organisation.
- Someone who feels at home working in a proactive and reactive communications landscape to leverage coverage and exposure.
Benefits of joining us as our Communications Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email addredss. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement on our website.
- Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
The client requests no contact from agencies or media sales.